Based on 265 opinions finded in 1 websites
Based on 265 opinions finded in 1 websites
Nº 484 in 682 in Sunderland
Nº 74 of 87 British in Sunderland
Opinions
Monday night tea out with friends, food was fine, served hot and not long to wait at all. Janice our waitress went out of her way to make us welcome and told us about offers, which was really helpful. She is a credit to the company, customer service was amazing. The barman was equally as pleasant..well done the Grange. We ll be back.
carole1278 . 2024-10-21
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Due to poor weather we decided to just stay local for our anniversary meal. Ordered drinks and then food at 6:20, we were advised that we may wait up to an hour. Fair enough we thought, perhaps it won't be as long as an hour. It was 7:30 when our meals arrived, was the 1 hour 10 minutes worth the wait? Absolutely not, chips were terrible no way were they freshly made, ate 4 and left the rest. Worst visit I have had and it was cold, sat with coats on. What a disappointment 😞
Jackie . 2024-10-10
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Lovely staff and nice atmosphere We had surf and turf lovely meal Always friendly and good value , relaxing and worth a visit
Michelle D . 2024-10-09
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Very nice food was unreal and the staff are amazing Theo was so nice helped me as needed a stake knife so he got it for me so nice to chat to as well and all the other staff are amazing
Matthew C . 2024-10-02
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Massive improvement!! the 2 mains for £11.99 is well worth anyone visit Plenty of choice on the menu The sizzling pub app is great. The lady on servicing today was friendly & chatty, excellent service. We order 3 chicken wraps, a sausage & mash plus 2 deserts. Excellent value for money Would highly recommend
vickbi1982 . 2024-09-17
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Much nicer place since the refresh. Staff are great so friendly and helpful. Food ok for the price. New menu not as good but ok
Richard S . 2024-08-16
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Small portions for main meals Part of each meal burnt bacon chicken and garlic bread of each meal. Watery garlic sauce Took about 40 mins for 3 meals on a quiet Monday. Forgot we ordered the kids Ice cream asked twice where it was to be told i forgot absolutely terrible service. Shameless only reason we ate some was because we waited that long and paid £40.
Demi S . 2024-08-13
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Find it pretty crazy when ordering Southern fried chicken for 2 to share that comes with a barbecue and garlic watery dip that you can’t change for a barbecue dip is it really hard to squeeze barbecue sauce into a pot instead of garlic sauce? Then if you do charge £1.50 to do so. £1.50 to put bbq sauce into a pot instead of garlic. Also have to pay for the chicken burger to be changed to southern fried chicken so basically, you’re charged again for a bun going on top of this on the fried chicken. Buying Frozen daiquiri cocktails and then to he told you have no straws but not told before you buy the frozen drink? Definitely recommend storing paper straws
Safc1993 . 2024-08-12
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£6 for 3 chicken nuggets 😂😂😂😂😂 At least Dick Turpin wore a mask!!! Dear me, I think the waitress was embarrassed bringing them out.
James D . 2024-08-10
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Just had a wonderful meal, excellent service from a professional young lady, I'm sure her name is liv, we will definitely visit again.
tipsy . 2024-07-27
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Amazing food and lovely staff, had the rib and rump and the steak was cooked to perfection, the ribs were so tender and got the hunters fries upgrade
Jessica H . 2024-04-03
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Amazing food, came with no wait. Very friendly and approachable staff. The pub was clean and well organized. Will definitely be back.
Eve L . 2024-03-05
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So we ordered 6 blackcurrents and was served orange …. So we were double charged to reorder drinks !!!! Cordial and water and wouldn’t chnage with no charge them argued it costs us …. Sorry but we are regular here and in no means exspected anything for nothing .
818mamb . 2024-03-02
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Brilliant pub! Great service and atmosphere for a Saturday night! Demi and Laura are great and always welcoming. Great deals on pints and shots
fishyf2020 . 2024-02-10
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Friendly staff always welcome and helpful Had a lovely lunch , I go on a regular basis with friends and family Always good service and food
Michelle D . 2024-01-25
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Absolutely amazing food, lovely staff, Demi and Jan were really helpful. Had the loaded surf and turf and it did not disappoint, steak was perfectly cooked.
Jessica H . 2024-01-24
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Thought I’d give the grange a try and I was not disappointed. I ordered the Chinese style pork belly skillet which was absolutely mouthwatering the only complaint was there wasn’t more on the plate. Floor staff are very helpful and made my visit even more enjoyable. Will definitely be returning
Banta M . 2024-01-09
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Popped in for drinks with a couple of friends, staff really friendly and a good atmosphere. Did not try the food but the orders coming out to other tables looked delicious - we are definately going to go back for food and drinks.
Patsy B . 2023-12-20
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Food was delicious and did not have to wait too long. Drinks were good - decent beer and soft drinks served with ice & lemon. Staff friendly and helpful. Would recommend.
Travel21397359164 . 2023-12-20
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Really friendly staff, we called in for cuppa and catch up with friends , will be returning. Can recommend
Valerie H . 2023-12-20
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Great bar and service. The gentleman behind the bar was very welcoming and professional. The food was top drawer and the drinks very reasonably priced. Will definitely be back!
Bobbyboyxxx . 2023-11-27
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We were eating with family. A large group and the service was fast. Lovely food and great service. Janice was so efficient. Will be back.
Angela S . 2023-11-17
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Lovely food, great atmosphere and fantastic staff, especially Vicky and Demi! Extremely friendly and helpful with the menu and knowledgeable about allergens!
Daydream632460 . 2023-11-11
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The staff here are amazing and will go above and beyond to get you what you need for your table. We had such a lovely experience!
NorthStar34711039120 . 2023-10-25
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Had lunch today with my husband and daughter,my daughter said her burger was nice but the chips were awful,very dry and hard,my husband had sausage and mash,the sausage was two burnt sticks and powdered mash,I had scampi which was OK but again the chips were terrible,we hadn't been to the Grange for year's and it will be year's before we go back.We waited ages for our meal and some people walked out due to waiting too long.
Bevles1977 . 2023-10-18
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Ordered my meal with 2 sauces the original meal I ordered they had ran out , so picked an alternative when my meal came out only one sauce I informed the waitress we ordered 2 she told me the girl behind bar must of only pressed one and if I wanted another I would have to go to the bar wait in a queue considering my meal was on the table the queue quite long and only one girl serving , I pointed out I was not prepared to wait in the queue she came back with a paper pot all I can describe is a watery vinegar solution which we left , I’ve had this meal many times and explained to the waitress it’s not what I ordered she said I’ll go and get the jar to prove it , The waitress was very rude and very argumentative myself and family will give this place a wide birth in future
pamg_12 . 2023-10-17
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Main meal was incomplete, staff weren't bothered, my plate was taken before I'd finished and I'm still waiting for my dessert
Emma-may B . 2023-09-08
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Such amazing food! Service was very fast and all of the staff were so lovely and very friendly. The atmosphere was also brilliant
Grace S . 2023-08-07
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Great service and very reasonable prices. And a warn welcome. Thanks to all the staff on Friday 29 th, Hope to see you again.
Kevin T . 2023-08-02
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The food is always quick and hot, the atmosphere is fun and family friendly and the staff are attentive and very welcoming!
Olivia W . 2023-07-27
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My friends and I visited recently and although the food was nice, the attitude of some members of staff was not great, we had to wait around 20 minutes for our drinks (only receiving them once prompted) and the labelling of certain menu items was...
C3356JUmatthewm . 2023-07-15
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Had an offer code so came with family,don't think we will be back,food not very nice,I had surf and turf,the steak was nice bit everything else on the plate disgusting,cold prawns soggy onion rings and boiled onion.they didn't have certain dishes left so I was...
Diane D . 2023-06-30
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The staff were helpful and friendly. The food was lovely, hot and tasty. It was our second time there and will definitely go back. Only issue was due to being very busy they had ran out of some ingredients, however there was plenty of othe...
dawnhN3342IB . 2023-06-30
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Visit regularly for food and drink and I thought it was about time I put a review on. Always a friendly welcoming placeto visit, with excellent service and delicious food available. Would highly recommend!
Paul F . 2023-06-10
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Enjoyed a wonderful meal the portion sizes are amazing!! We also enjoyed the new cocktails, we will definitely be back! The staff member on the Bar was a very cheerful young lady Liv and had time for everyone!
sanddancer4 . 2023-06-04
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Tasty and cheap food! Lovely atmosphere and served by the lovely Alex, so kind and attentive. Thank you so much for making us feel welcome Alex. Definitely be back!
873dannim . 2023-06-03
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Fantastic food and service. Recommend the sharing platter, plenty of food and good value for money. Service was fantastic everyone very helpful. Also recommend the very cherry cocktail
Stephanie T . 2023-06-03
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A very lively pub with a great atmosphere. Amazing food (lots of options from small bites to large skillets) great service (always with a smile) and a over all excellent experience.
Olivia W . 2023-06-03
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Amazing place staff are brilliant! Stopped in for a pint on way home and Steve and Alex were warm and welcoming! Deffo be back
Lonelytravelling . 2023-03-25
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Came this evening to have a quick bite to eat was served by Steve who was great to chat to and also made some great recommendations food wise. Thank you we will return!!
James m M . 2023-03-25
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Came in for a quick drink before heading out for dinner, ended up coming back after due to the great atmosphere and had a lovely night.
johntCP23 . 2023-03-24
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The Grange has recently become our new local. Great atmosphere, value for money and cheerful and helpful staff. Steve, Alex and Callum are brilliant. I’m a wheelchair user and they come and take me and my friends orders for food and drinks at our table....
842lync . 2023-03-11
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We attended as a family for meal, we ordered food at the bar area, I was served by a wonderful young lady with an exceptional attitude, I'm unsure of her name but she did have a black shirt on, she took our order and asked...
O6573TUsamy . 2023-03-07
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Cheap and cheerful! Staff where amazing! Very friendly and chatty. Food was lovely! Had the scampi and it was perfect! Drinks where good! Overall amazing experience!
O6507PLanthonyb . 2023-03-06
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I visited here with friends and was shocked at the rudeness of one of the bar staff. After standing behind others forming a queue at the bar for well over 5 minutes I was aware that one of the bar staff was ignoring the queue...
Steve0ley . 2023-03-05
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Lovely local friendly pub, great pub quiz, and tasty food. Large menu with lots of options to choose from, our food came promptly and the servers were all nice, chatty and friendly, and always made time for us. Would definitely recommend.
Demi T . 2023-03-01
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First time visit for a change absolutely brilliant food fantastic staff and good quality service highly recommended we will definitely be returning
newcastle195 . 2023-02-25
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A lovely local with friendly team and great value for money. Get the app for even better value- so many offers on there
wayneandlaurad . 2023-01-14
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Busy night had 40% off main meals! What a bargain. Just two staff on Steve and Jessie but how they managed it was brilliant. Advised of possible wait on food but was delivered within standard time and cooked to perfection! Well done lads under a...
Lonelytravelling . 2023-01-13
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Amazing food, friendly and helpful staff. Steve was an excellent host, will definitely be back! Thanks
Nikki19990 . 2022-11-19
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Amazing service and great quality food Bonus if u download the app and get a free beer Well done to the team Shout out to Jessie always happy and cheerful
Lonelytravelling . 2022-11-19
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Present pub which friendly and knowledgeable staff. We were served by Steve who made great food recommendations which were very good,
James m M . 2022-11-19
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Visited with family. Everything spot on from food, customer service, and ambience of music. Was also warm and cosy.
Fabfood02 . 2022-11-19
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The wife and I have driven past the grange a thousand times but today we decided to stop in for some lunch and we are very glad we did. I ordered fish and chips, what i recieved was about the size of a small blue...
D3933RIjays . 2022-09-12
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2 meals for 9.50 we both had gammon egg and chips lovely thick gammon the rest fresh and hot. We're used to paying double this for 1 meal let alone 2 so was pleasantly surprised. Yes it's basic food, cooked well, arrived quickly and staff...
Samantha J . 2022-07-31
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Me and my wife called in the grange yesterday afternoon for some lunch not many people in so thought great we will get ourselves a seat and have a lovely meal. ordered a pint of cider and a pint of diet lemonade .. cider was...
kimrobson0506 . 2022-05-02
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Great pub, great staff and great food😊 The atmosphere in the pub is great and all of the staff are very attentive and make your visit worth while.
VictoriaJane94 . 2022-04-28
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We decided to visit the grange on an impromptu visit living local, I should have guessed from previous inconsistent visits what to expect. But noticing it was on the meerkat app we thought we would give it a whirl. Big mistake. From the moment we...
Vixyc88 . 2022-03-31
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We went out for some drinks and a bite to eat after a wake, the staff were brilliant, very quick service. We eventually decided to order food and it came out very quickly and tasted amazing. The staff were very attentive also. I will definitely...
johntCP23 . 2022-02-12
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Myself and 4 friend's decided to meet here as its close to the metro. We were thinking of eating elsewhere until the food was served to the table next to us looked and smelled so good, we decided to stay and have lunch. Absolutely over...
Ddogmassive . 2022-01-10
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I had family visiting. We were pleasantly surprised to see it wasn’t too busy (as it was around the festive season). The staff were friendly, we didn’t wait long and the food was pretty good. The only negative thing I would add was that the...
Rach979 . 2022-01-03
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We called in, on the way to visit friends. There was a 45 min wait. One man serving the bar & on the food run. There was a 45 minute for food. When it eventually arrived, it wasn’t good. I ordered a sweet chilli wrap,...
vickbi1982 . 2022-01-03
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First time we have visited very good quality food, Staff were welcoming cleanliness all round was excellent
allank792 . 2021-11-17
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Best buttermilk chicken I’ve ever had! Served with nice chips and a decent side salad :) The pub was clean, welcoming, light and spacious. The staff were lovely and friendly and did a fantastic job today :)
gibson42 . 2021-10-31
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Went to have lunch today. We had the tandoori chicken stack which was absolutely lovely. I Would recommend it after being a long time since I was last here. Staff are really friendly.
lyndi69 . 2021-10-12
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Fajitas and sweet chilli beef both burned to a crisp after being sat on the hot plate. No taste either and dry as sticks. Nachos starter was nice but that was about it. Charged extra for a children’s desert which should have been included with...
Marc R . 2021-09-19
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Ordering was easy and staff at bar pleasant. After ordering I popped to the Ladies and got locked in, had to shout out for help and was released quite swiftly but really you need to sort out that lock on the far right of the...
Susie V . 2021-08-28
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A friend and I recently turned up without a booking for lunch, the staff were helpful and were able to get us a table. There was a lunchtime offer and we had two meals for under a tenner. The food was nice and I’ll definitely...
Rach979 . 2021-05-30
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A friend and I went for lunch recently. The staff were friendly and even though we didn’t have a booking we were given a table with no problems. There are some good vegetarian and vegan options although not many. Our food was bought out in...
Rach979 . 2020-09-01
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very good meal and extremely value for money. staff are 10/10 very friendly and helpful, will definitely be back
andrewdY628TF . 2020-08-18
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We were regular visitors for food and drinks pre lockdown we were a little apprehensive about returning post lock down no need rules are clear staff are friendly and informative. We had a lovely visit and will certainly be back as we felt very safe...
amandacA2501QC . 2020-07-28
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Awesome food at the grange. With the current pandemic crisis they have made sure everyones safety is paramount and the service is excellent. Love the new order at table app. Demi, Simon, Paddy , Courtney, Chris and Danny all worked well as a team and had different stations. Clean, friendly and the new menu is definitely something to crave.
savvypubgoer . 2020-07-05
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Had booked a table for the only slot available at 21:45. My friend and I arrived at 21:00 with the hope that we may be served earlier only to be told the kitchen was closed. Didn't even have the courtesy to notify us prior. What's the point in booking a table?Very disappointed. No further information was provided. I'm thoroughly disappointed.
R33nk4t . 2020-03-14
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I was very impressed with the variety and quality of the food served at a very reasonable prices, pleasant staff and a good quiz to top the lot
graemethomasa . 2020-02-03
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New Year’s Day meal with family and friends, everyone really enjoyed the food and the steak was excellent!
Louuse70 . 2020-01-01
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Good service and does what it sets out to do without making it feel to cheap and tacky in all a very worth while visit
Q8045HRsimonm . 2019-12-22
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we went with friends on Thursday 19th December with friends. the pub wasn't too busy at all. we ordered the food at the bar, when the food came it didn't look appetising at all. The chips quite clearly were not fresh. we were all extremely disappointed. the pub looked tired and shabby to be honest we wouldn't go back at all. this pub used to be a very busy pub most of the time.
sandrac58 . 2019-12-21
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Two out of three main meals were over cooked the gammon being the worst and was left un eaten if it wasn’t for the sauce on the chicken that would have been left as well the only decent meal was the chilli
Trevor G . 2019-11-22
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Family came in for some some food and drinks. Staff were lovely and pleasant and the food was stupidly nice.
TheWaltons228 . 2019-11-09
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had nice catch up with my friend today..nice wine and ĺovely meal...wud deffo recommend.. lad that brought our food etc was gr8..not miserable as sumone had called him earlier...
dianewE4433RG . 2019-11-09
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My friend and I of a certain age had the golden years menu. Two courses for 4.99 absolutely value for money. The lady behind the bar was so friendly and professional and the gentleman who brought the meals was great too. I could not recommend the Grange enough and will certainly visit again.
pauline j . 2019-11-08
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There is a good selection of vegan food and staff are lovely and welcoming. Very cosy atmosphere and my favourite happy place. I also love the refillable cups of tea at breakfast ❤
Cora L . 2019-11-04
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Food quality good and service very good, whether it be lunch or dinner staff are very helpful and courteous
Frank V . 2019-09-15
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very friendly place, with good seating areas and a decent menu. Good range of both food and drinks, children friendly. Reasonable size car park
Eric W . 2019-09-04
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Visited with my son after bank holiday weekend, I had fish and chips which was lovely white fish and served piping hot, son had burger which was again served hot and is said to be served with the a lush sauce according to my son! Staff great Vicky particularly, found her very friendly and helpful. Will definitely be going back
darlisnco . 2019-08-29
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Been here a few times for early dinner food very good, staff friendly and efficient only one snag lately they have changed the method of ordering you need their app so I'm afraid if you don't have a smart phone you could come unstuck but usually you'll find the management tolerant of us older folk and will find a way rather than loose your custom.
Frank V . 2019-08-12
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Where do I start?! Firstly, I think my hair might have grown an inch whilst waiting to be served, whilst it was busy, this is common phenomenon here. They laughingly have an area that they refer to as “The Sports Bar” which is for over 18 only,. I’m not sure you could refer to a bar with a pool table and a TV as a sports bar. The toilets are simply something else! The smell is overwhelming, no paper or locks on the doors. This place serves food, I’d hate to think what the kitchen is like! It’s a travesty really, it’s a great space in a good location, yet whomever runs this seems to lack the basics of a food good establishment. I certainly won’t be going back.
558melanied . 2019-08-06
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This is a good sized establishment, and easy to find on a main road, with a reasonablle car park. There is a wide range of food on a good menu, which is served in good tme.
Eric W . 2019-07-30
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As we were in the area we noticed that we had a Sizzler pub within a mile so decided to give them a visit.To be honest from the outside The Grange does not look up to much but inside it is very clean and tidy but could do with the toilets being refurbished.For our meals we had the 14 oz Gammon&double; egg and chips for about £8.50,the food arrived in about 20 minutes and was very tasty,if in the area we will be back.
david l . 2019-07-06
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Good local pub. Staff are great. Very friendly and helpful. Food is ok for the price but the interior to do with a make over.
Richard S . 2019-06-22
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Came here for a few drinks before the spice girls last week. Nice pub with friendly staff, enjoyed the punk ipa on draft 👍🏻.
briggsy_12 . 2019-06-09
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My family and I have been here a few times - the Messy Mexican Chicken is unbelievable. It comes on a sizzling hot skillet and there is so much of it. Haven't had a bad meal yet and staff are lovely. Excellent value for money and different seating areas to suit all tastes.
Helen S . 2019-05-10
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Been calling into this pub at least once a week as father in law is in hospital down the road well what can I say me & husband never had a bad meal mixed grill really good chicken madras so tasty only downside on menu it says served with rice had it twice never had rice on it but hasn't put me off as really good had breakfast once that was good as well staff nice & friendly
normaf976 . 2019-05-06
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Brilliant pub to visit. Great amount of outdoor seating, cheap food and amazing beer. Demi was excellent at table service, even got us to upgrade to a fudge cake. . Great pub great service and live sports to top it off. Thank you.
Stecat81 . 2019-04-19
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Big barn of a place serving a wide variety of beers and spirits.
DavidDundonald . 2019-03-03
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As staying nearby we thought we would pop in for a drink and also to see if they did breakfast the next morning.
Callum A . 2019-01-15
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Went to the grange on 04/01/19 for a breakfast with family we all ordered a sizzling breakfast which was lovely no nobody had any complaints and tea coffee are refillable which was good only bad thing is we had to wait outside till it opened at 10am which when serving breakfast u think would open earlier and not very warm inside either
Gem9486 . 2019-01-05
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Meals were very disappointing and nothing like described on menu, we had to send one of our back. Bar staff need lessons in customet service, had no clue as to who was next for service and served anyone who had just approached bar regardless of the queue behind. Will avoid this place for a long time as there is plenty of other places for locals in the area.
yvnnjff . 2018-12-22
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Food was half warm half incredibly hot.
an0n_1mpulse . 2018-11-21
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My husband and I visited on a date night to our favourite place for pub food and they didn’t disappoint. Wonderful menu, excellent food and brilliant service. If you haven’t tried here yet what are you waiting for, classic homeley pub feel, friendly welcome and delicious fair priced food wether it’s a small plate fish and chips or a mega mixed grill you’ll go home satisfied.
longshot991122 . 2018-10-06
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It asks you to pick when i was there every night but doesn't give that option Drinks rubbish been telling them for months even asked the new manager to sort the drinks out nothing done then complained again about flat rotten drinks then barred me think she wants me to just give her money and say it's best pub I've ever been in she is sadly mistaken
747 Opinions
The app stated the food had been delivered which it had not. I called the restaurant whose mailbox was full. Waited and 10 minutes later the driver turns up with the food with no explanation as to why the food was marked as being delivered 15 minutes previously. The food was cold. Very disappointing. Will not order from here again.
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Ordered around 14:45 on just eat delivery said between 15:40-1600. Then get a notification from app saying delivered and nothing here. Called up but no answer as it is now closed. Not the best service.
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Really rude staff, called about a problem with the delivery through the McDonald’s app as they gave my mam the wrong order, was told there was nothing they could do and had the phone put down on us mid conversation. Very very rude.