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3.9

Based on 1.617 opinions finded in 2 websites

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Nº 420 in 682 in Sunderland

Nº 63 of 87 British in Sunderland

CUSTOMERS TALK ABOUT DISHES WITH..coffeecheese

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This time of year full of Christmas stuff

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Robert Reay . 2024-10-10

MORE AT Google

Quality plants shrubs always the restaurant sells.nice food to plus lots of other garden stuff spot on goods

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Bob Fuller . 2024-10-03

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Has a good selection of plants and their cafe is very good value for money

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Shirley Kinge . 2024-09-23

MORE AT Google

Well worth a visit. The coffee shop is excellent and very reasonably priced. Would definitely recommend

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brenda doran Griffin . 2024-09-19

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Lots of variety in plants and garden novelty's etc

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E . 2024-09-16

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Absolute shambles, we ordered 4 items between 2 of us and 3 of the orders were wrong. Had to as for my tea three times and in the end had to go to the counter and demand it. Shambles. Give it a miss.

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Steven Smith . 2024-09-08

MORE AT Google

Nice clean shop and friendly cafe Food was lovely,quick and hot

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Duncan Moss . 2024-08-09

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Lovely.. Xmas range Cafe lovely.. Light and airy little. CARD PAYMENT ONLY THROUGHOUT !! JOKE

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Steven Tribe . 2024-08-06

MORE AT Google

Great place for quality plants but expect to pay top price for them. Like many garden centres the Cafe seems more popular than the plants and is getting bigger each time I visit with tables spreading out into the shopping spaces. My biggest problem with the place is how xmas arrives earlier every year with 3rd of the inside space being closed down for xmas grotto build from early July this year.

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Bryan Smith . 2024-07-27

MORE AT Google

Excellent scrambled eggs on brown toast, buttered toasted tea cake. Two latté's and a scone to take home. All for under £15. Without a doubt excellent value for money in clean and pleasant surroundings.

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Allan W . 2024-07-24

MORE AT TripAdvisor

Lots of choice cafe not open at the moment good social distance in operation.Clays now have a fantastic display of Christmas lights, trees and toys 😀about one third of the shop is dedicated to CHRISTMAS cafe is NOW open great food .Christmas is now over and the sales are now on discounts all over the shop.. Clays have a large collection of plants and garden furniture also disabled access parking and toilets no it hasn't changed but they're getting ready for CHRISTMAS 🤶 The Christmas display is fantastic better than last year Its back again CHRISTMAS all ready for a bumper time still as good as ever staff friendly. Just as good as ever food very good Once again it's time to get ready for CHRISTMAS a big chunk of the shop is getting ready to bring CHRISTMAS joy.

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Stan Scott . 2024-07-24

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Great garden centre with a great cafe

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Michael Knotts . 2024-07-17

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Very informative and professional staff, great variety of plants

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Sabri Evirgen . 2024-07-09

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Food ok. Slow service. the same. The same but with loads of Xmas stuff. Great sausage sarnie. Same as before. 15.4.24 Ditto. 5.6.24

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Trevor Hartley . 2024-07-06

MORE AT Google

Had breakfast with my brother in the cafe last week , great food and coffee, friendly staff This was my first time here and will be back..

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Darren Lewis . 2024-07-02

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We visited Clay's this week and purchased a large hanging basket £40!!! Went to Penshaw Tea rooms today same size same quality £30.

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Linda Harwood . 2024-06-22

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The Cafe. Coffee wasn't great but the salads and trifles were very enjoyable. All seemed home made. The prices seemed a little high but not unreasonible.

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Michael Richardson . 2024-06-11

MORE AT Google

Great selection of plants and lovely food in the cafe.

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John Mitford . 2024-06-04

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Friendly staff and great choice of quality plants.

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Lee Robinson . 2024-05-31

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Very busy garden centre with lots of variety and a good cafe restaurant. Good parking and helpful staff.

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Keith Boyle . 2024-05-29

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Nice café. Usually plenty of places to sit, but can be restricted at busy times. Also has an covered and sheltered outdoor seating area. Sadly the breakfast wrap has gone from the menu, but plenty of other choices. Toasties are good, with crisps and side salad. Cakes are even better, especially the tiffin (although some variants are not as good as others - looking at you biscotti) my favourite is the Malteser one. Please note that the tills are card only. It is always fun waiting in a queue when someone has missed the 15 or so signs pointing out "Card Only", including the 3 on the way to the counter! Tables are also well cleaned after use ready for next user.

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Graeme Bell . 2024-05-28

MORE AT Google

Excellent choice of products, nice frendly staff.

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Ben English . 2024-05-22

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Excellent selection of all plants from climbers to perennials

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William Bell . 2024-05-17

MORE AT Google

Good selection of plants and garden. Can be a bit on the pricey side.

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Steve Bell . 2024-05-15

MORE AT Google

Dispite being a garden center has great cafe dog friendly and GLUTEN free cakes

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Julie Young . 2024-05-15

MORE AT Google

Popped into Clays today for look around for something for the garden . While I was there I could smell the Breakfasts getting served, so I thought I would order one . It was fresh , hot, and lovely . Bacon egg tomatoes beans sausage and fried bread. Then a nice coffee.

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Ray Gilmore . 2024-05-11

MORE AT Google

Getting a bit outdated and some items slightly expensive.

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Lynne Birkett . 2024-05-08

MORE AT Google

Well stocked garden centre with friendly helpful staff. Plenty of healthy plants, paving stones, gravel and garden furniture. Amazing place to visit from October onwards for Christmas decorations. Also has a lovely cafe and toilet facilities

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Avalon . 2024-05-06

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Smells a bit funky when you first walk in, but good selection of plants and garden bits.

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Victoria Watson . 2024-04-28

MORE AT Google

Great garden centre. Friendly staff and laid back off the road so it's a quiet location too. Dog friendly! Excellent idea.... If you're out for new Christmas decorations one year, forget Amazon... Go here instead and witness what's got to be the biggest and best Christmas selection in the country! Truly, it's a winter wonderland every year, for kids of all ages 😉

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SONOVMI / eXplore . 2024-04-22

MORE AT Google

Nice variety of plants and dining area too

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Deb Johnston . 2024-04-08

MORE AT Google

Unable to pay with cash. I hate B& Q but would rather shop there now!

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Gail Elliott . 2024-04-08

MORE AT Google

Clays Garden Centre has a delightful cafe offering delicious food at reasonable prices. However, it's worth noting that the shop's products tend to be on the pricier side compared to other garden centres.

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Michael H . 2024-04-07

MORE AT Google

Good garden centre. Great cafe. Table service. Great for wheelchairs plenty of space. You can sit outdoors too. Good selection of plants . Good prices. They sell hot tubs and conservatories. Nice selection of cards and gifts.

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J W . 2024-04-01

MORE AT Google

Excellent garden centre selling a wide range of garden products in a very pleasant setting. Great cafe .

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Keith Hannah . 2024-03-30

MORE AT Google

Called in to have a look at the stone that they had for my new aquarium. Aquarium shops charge anything up to 60 quid for a piece of rock. Welsh slate here was £4.99 or 2 for £9. I bought two large pieces which I will now cut down to the size I want. Lost a star because the staff were too busy talking to each other at the till rather than attend to me.

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Mike Whitehouse . 2024-03-28

MORE AT Google

The garden centre itself is fine and has everything you would expect planting wise and furniture wise. The dissapointment was the cafe , the food was over priced and very poor in quality and taste. Cafe toilets werent very clean either

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J L . 2024-03-11

MORE AT Google

I have always liked Clays and have been a customer from the days when their premises were at Silksworth. Now they are based in Washington, it's not as far to go. I have always enjoyed nice meals there and the staff are a credit to the company.

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Leslie Maughan . 2024-02-26

MORE AT Google

Great 👍 full English breakfast 😋 very good

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Colin Cummings . 2024-02-21

MORE AT Google

Beautifully presented garden center with vast selection of products. Cafe really good too .

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Joan McCrate . 2024-02-19

MORE AT Google

The personnel employed by Mr Clay we have found to be most professional. I think ordinary customers like me would not expect anything else from his colleagues.

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Alex Whyte . 2024-02-18

MORE AT Google

Nice cafe cute little garden centre

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Lisa Fleming . 2024-02-12

MORE AT Google

Lovely place for food and plants

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Billy Davies . 2024-02-11

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Popped in to the Coffee Shop at Clay's Garden Centre today and had a terrific visit. Great coffee (and it was hot, which not all cafes seem to achieve!) and fab cakes/scones. (There's a lot more that I'll try another time). Service was friendly and quick and I'll be back very soon. A couple of staff from different departments said goodbye on my way out and thanked me for visiting. That kind of thing makes a big difference and stands out for the best reasons. Highly recommended.

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Alan Green . 2024-01-30

MORE AT Google

I love clays its great and has a massive selection of plants and seeds

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Rose girl . 2024-01-04

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Visited today, Saturday 23 December 2023, at 12.30 for our annual visit for last-minute Christmas decorations, etc, and lunch. This to find the place shut with window shutters down and no cars in the park, although the Internet said it was open. I was very disappointed as I travelled from Bishop Auckland.

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Patrick Hall . 2023-12-23

MORE AT Google

Lovely display as usual well done ... some things were a bit pricey but people don't care when it's Christmas

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Joyce Walton . 2023-12-22

MORE AT Google

Really don't rate this place anymore. The overpriced Christmas decorations are just over the top pricey. You expect to pay a bit more ot being a garden centre but it's absolute daylight robbery the prices being charged in here. Walked in and straight back out and will not be back its just ridiculous.

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Kelly Dagg . 2023-12-19

MORE AT Google

Love my annual Xmas visit with family here

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Paula Hudson . 2023-12-17

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They wouldn't take my cash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐕♥️👍

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derek Grieveson . 2023-12-16

MORE AT Google

Christmas products are not cheap but wow what a selection

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Stuart Shaw . 2023-12-13

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We had a look around at their Christmas displays

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george bloomfield . 2023-12-11

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Some lovely Christmas things in but a bit expensive.

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Colin Lee Anderson . 2023-12-05

MORE AT Google

Always a welcome at Clays. Very friendly staff great coffee shop and xmas display

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michael colling . 2023-12-05

MORE AT Google

Food here is very good. The selection off Christmas decorations is vast very good priced. Good knowledge very helpful in all areas

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Kevin Toyne . 2023-11-30

MORE AT Google

Really pretty with all the Christmas decorations but really expensive

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Cami Thatcher . 2023-11-29

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Visiting family, nice garden centre. It was a shame the cafe closed so early.

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Judith Benson . 2023-11-27

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Worth a visit with with the children or grandchildren. Very Christmasy at the moment but still full of expert gardeners eager to help.

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David Cowell . 2023-11-26

MORE AT Google

Card only, why on earth would a business want to turn cash paying customers away, even cafe card only, had a look around and left, even staff said its none stop complaints about card only. Lost my custom

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SUE C . 2023-11-25

MORE AT TripAdvisor

Was deeply disappointed in the cafe today due to technical issues with payment and staff reluctant to take cash. As a diabetic, thankfully, I had eaten before visiting or my health may have suffered going without food or drink.

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Tracy Mcmeiken . 2023-11-25

MORE AT Google

Christmas in your face as soon as you walk in, a bit overwhelming for me so far from the main event.

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Andrew Tilly . 2023-11-25

MORE AT Google

Decided this place was worth repeat visit with a friend following a very pleasing visit a few weeks ago. It was a disaster! Had to wait for a table. Stood 18 minutes in the queue to be served only to be informed that 2 of the 3 items we wanted were no longer available. Completely spoiled our lunch get together. The system of work urgently needs a review, it lets the cafe down badly.

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Thornbridge . 2023-11-24

MORE AT TripAdvisor

Luved the Christmas decorations

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Busby . 2023-11-21

MORE AT Google

Excellent Christmas display, well worth a visit .

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Stephen Venus . 2023-11-20

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Lovely place to visit for all kids and adults. Expensive thou x

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Paula Lounton . 2023-11-19

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Today we decided to visit in memory of a departed loved one’s birthday because he was a great fan of garden centres including this one. However we found the place miserable despite all the festive decor. The staff member in the restaurant was miserable and hardly gave eye contact. The waitress who bought our coffee over was miserable as was the one at the till at the exit who took our money without a word said. In between we felt intimidated by another following us all over the store and even when we went out to the outdoor plants area. I do not think I will ever return

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maria b . 2023-11-16

MORE AT TripAdvisor

Lovely Xmas display, but rather expensive.

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Alan “Nogga” N. . 2023-11-14

MORE AT Google

Sehr schönes garden center. Große Auswahl, faire Preise. Das Café ist phantastisch, sehr zu empfehlen.

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Michaela Hogg . 2023-11-14

MORE AT Google

Clay’s do not take Cash so I will not be back.

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Paul Forrest . 2023-11-12

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I love catching up with family at the cafe but what really puts me off is the massive queue everytime we come as there is only ever 1 person serving. At least 30 to 40 mins queuing everytime, it's ridiculous. Please Clays, can you sort this out as you need at least 2 tills and 2 people taking orders. I heard at least 5 people in the queue complaining of the time it takes to order

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Tracey M . 2023-11-12

MORE AT Google

Its Christmas and you have to visit Clays, and while we there have, a breakfast

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Thomas William Spresser . 2023-11-10

MORE AT Google

if you want xmas dec's go here never seen so many,It also has a great cafe,Loads of parking spaces

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Bill Hall . 2023-11-09

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Love going to clays in the running up to Christmas they have some fantastic Christmas stuff.

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Trevor Young . 2023-11-07

MORE AT Google

Probably the best garden centre in the North East.

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John Paul Stephenson . 2023-11-03

MORE AT Google

I love this place they always have a beautiful Christmas display and the staff are always friendly

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Shirley Nugent . 2023-10-28

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Do not venture into this place, Another Card only establishment, got all the way to till to be told, NO CASH, left my £30 purchase at the till and left When are people going to understand what is going on, the Government can't wait to get rid of cash and have the masses under control, don't use cards, keep cash, going, understand your you are giving up your freedom,,,,

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Ken Hewitt . 2023-10-22

MORE AT Google

Omg the Christmas selection is amazing

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Claire Smith . 2023-10-21

MORE AT Google

Christmas decorations fantastic 👍

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BRIAN Day . 2023-10-20

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All geared up for Christmas and not much else

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Thomas Turnbull . 2023-10-19

MORE AT Google

Always love Clays at Christmas time, unfortunately they did not have any apple crumble cheesecake in this time in the cafe, maybe next time 😁

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Helen Nicol . 2023-10-15

MORE AT Google

Christmas display excellent never disappointed ideal for children and adults gets you in to the festive season then finish off at the cafe for coffee

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Margaret Doran . 2023-10-11

MORE AT Google

Friendly helpful staff .The food in the cafe was excellent. The 1st time I've been there I will definitely go again

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Christina Roberts . 2023-10-10

MORE AT Google

Great cafe, and it's great to see a full Christmas range

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Christopher Middleton . 2023-10-03

MORE AT Google

Love it at Christmas the breakfast are amazing we there 3 to 4 times a month x

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Julie Dixon . 2023-09-28

MORE AT Google

Friendly and helpful staff wonderful atmosphere

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Billy Jean Lockey . 2023-09-17

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Had breakfast in the cafe. I have to say it was excellent. Couldn't fault the food or service. Bought some hessian sacks to store our potato crop and also got some seed potato's to grow in the greenhouse for Christmas lunch.

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David Walton . 2023-09-03

MORE AT Google

Very quiet in shop today usually heaving on a Saturday very expensive, card only at tills seems a bit odd now since covid and Xmas stuff out at start of September

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philip seager . 2023-09-02

MORE AT Google

OK. Bit expensive Excellent Christmas range.

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Dean Henderson . 2023-08-10

MORE AT Google

Lovely garden centre with coffee shop

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Susan Wake . 2023-07-30

MORE AT Google

Very helpful and knowledgeable staff Variety of plants

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George Blenkiron . 2023-07-27

MORE AT Google

Good choice good prices very helpful

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matthew dobson . 2023-07-20

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Extremely overpriced. Went in and nearly had a heart attack at the prices. The same plant that I was looking at for £29.99 was in B&M garden centre over the road for £15.00. How can you have such a massive mark up? Avoid - and go over the road to B&M.

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Andrew Bellerby . 2023-07-17

MORE AT Google

Was a very nice garden centre, was cheap and had nice stuff until we were approached and threatened by an old man, making up accusations, getting in our faces and getting staff involved leading to around 5 staff and an old man running after us around the whole shop and then proceeding to kick us out for absolutely nothing. The staff were very rude and did not acknowledge anything we said, they took what we wanted to buy off us. And made us leave, just because we are younger women. They did not look to see if anything the man had said was true or why he was acting this way to us. I have never felt so uncomfortable and pushed aside in my life. They had no clue what the old man saying to us to or what he was doing or could have done. They continue to let him shop as we were thrown out. Never again…

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Paige Hill . 2023-07-16

MORE AT Google

Vety good, excellent and friendly staff and the best scones in the area 😀

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Susan Smith . 2023-07-03

MORE AT Google

Think it's very expensive here but love looking around especially at Christmas 🎄

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Kay Griffiths . 2023-06-28

MORE AT Google

The garden centre is expensive but you get what you pay for, plants are well keep and ready for re planting, they sell a good range of garden furniture and ornaments, alongside a very nice café, well worth a visit.

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William Angus . 2023-06-20

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Great place with lots of great plants and additions for your garden. Lovely friendly staff.

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Jonathan Hownam . 2023-06-20

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Good selection of plants. Dog friendly.

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Claire Heaps . 2023-06-18

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Apart from having a a long look around inside and out the huge centre we wanted specific compost and rooting powder for cuttings. The centre has everything any garden could need, but with money tight it was window shopping mainly. Our little one woke up in time for lunch and the very busy coffee shop was a welcome break, even sitting Al fresco as it was a warm day. We all expected the prices to be ridiculous but they were very well priced. Service was excellent. An enjoyable hour and a half, wish we had more money to spend ha ha

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mukhasben . 2023-06-18

MORE AT TripAdvisor

Well stocked but found it rather expensive.

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Linda King . 2023-06-18

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