The Grand in Southampton

Stunning venue and great staff. Nothing was too much and our event was just perfect, highly recommend!

It was an OK price for a cream tea. I was there as part of a hen do. However, it was very hot and there were no open windows or air-conditioning. We also had a couple of members of our party that needed disabled access to the building and we had to ask for someone to come and unlock the disabled access door, which doesn't make it very accessible. The staff were friendly and kept us topped up with tea and coffee. The food was absolutely delicious.

Great service, really good food for a function wexattended for a Cunard reunion

Lovely place, not too expensive, friendly staff, free parking for venue at the back.

Hubby bought me a afternoon tea for 2 for Christmas and went there today, the food, service everything was fabtastic, I will definitely be recommended it 💕😁

A simply fabulous Christmas Day afternoon in the perfect venue complete with a visit from Father Christmas. The 6 course Luncheon was stunning in every respect, complete with fine wines and attentive service. My 3 year old grandaughter had a lovely afternoon and was so well looked after by the excellent staff. Simply the best!

We went downstairs for a post dinner boogie and it.was fab

Went to The Grand for a Christmas party. Drinks were sensibly priced, and the food was delicious. However, the entertainment was a bit hit and miss. The singer was really mumbly and so I had no idea what he said and the DJ was too loud to be able to hold a conversation. Would definitely go back without those two though

Very disappointing afternoon tea. Food was horrible. I said I was lactose free when I made the booking weeks in advance. The scones were rock hard in the middle where they had been microwaved for too long. The bread was going stale and they gave me vegan processed 'meat' which was awful. I find it odd that they gave me full vegan options when I'm not vegan. Only plus was the service, which was very good. Wouldn't recommend if you have different dietary requirements.

A most superb, and well appointed restaurant especially for a fabulous afternoon tea! Magnificent!

I live in South Western House and everytime Grand Cafe customers park on our parking spots and we park on Grand Cafes spot, they put threatening notes on our vehicles. The noise level is insane, the mess their customers make is insane. Just horrible

Went there for afternoon tea over the weekend and it was lovely. The staff were all very attentive and welcoming. The food was lovely, so was the tea. I also enjoyed the atmosphere of this lovely historic building. I would definitely visit again.

I had a wonderful afternoon with my daughter today. Service was faultless, and Calvin gave us a short history of this amazing building. I will remember my 70th birthday afternoon tea, for all the right reasons. Thank you. Angie.

Nice service, clean place, first class food

Beautiful venue in the town centre near Dock Gate 4. The staff were very attentive and courteous. The ambience and internal decor is regal. The food was excellent. I enjoyed the best roast with plenty of fresh vegetables and a a chocolate brownie pudding. 2 x courses for £24pp. It is well worth a visit.

It is often difficult for restaurants to get the traditional "Sunday Roast" right. The Grand Cafe got it spot on and the portion sizes were huge. Excellent food and brilliant service. Couldn't fault it.

Jersey Boys Dine Show Very enjoyable evening. Food 1st class and the show was amazing. Thanks Tom the manager who looked after proceedings. Will definitely go to snother event.

Booked afternoon tea for 3. When asked for a 2nd tub of jam, they said they had run out! Served stale and dry food. Did not pay any attention to dietary restriction and still served food that I could not eat. The platter of food was just kept on the table without any explanation of the food items. The place was mostly empty and the ambience was flat. Waitresses were folding napkins in the dining area on dining tables. Appalling standard of service for the price paid. Would not visit again.

Great service food was delicious .order was correct and hot food delivered quickly.

The best Sunday lunch I've had, beautiful restaurant, friendly and attentive staff, will definitely be going again.

Discreet but excellent service. Delicious food. Elegant surroundings offering plenty of light with beautiful high ceilings.

Experienced the Burns Night event, was one of the best experiences we have had pleasure of attending

Wonderful New Years Eve Masquerade Party. A welcome glass of fizz in the foyer of the grand South Western House then a five course meal with live string quartet and then Ruby’s night club to end the evening. Thoroughly recommend for future events. Expensive but Lovely for special occasions.

We really enjoyed our time there for our afternoon tea. The place was immaculate. We were the first to come, so we enjoyed having the whole place to ourselves for a while. I must say how friendly and helpful staff is, with a professional attitude and manners 👌🏾. Not to forget, they were smiling all through the afternoon 😊 . I can't believe how the place has changed, and I love the refurbishment. Fabulous, from the bar to the toilets, and downstairs to the party room. Amazing work with more lights coming in ! 👏🏾 However, with regards to our food. We found some cakes a bit dry or not fresh. Furthermore, the layout of tables gave us enough space to move around and not to disturb the other guests.

Music too loud ,caused problems with conversation at table.

I had visited this historic place approximately 10 years ago. But last week I took one of my sons to see this historic building. We were very disappointed because we were told after asking, that 2 weeks prior the new renovations had finished. All that's left of the history regarding the first class passengers having stayed there and left to board The Titanic. Is a photo near the bar. It's a shame that the history seems to be buried.

Had a lovely afternoon tea here, good atmosphere, friendly staff.

Under staffed and very busy so the service was slow

We enjoyed our afternoon tea and cakes , they look after you and the food is great enjoyed it all

Had a Lovely afternoon tea here, sandwiches were scrummy, they even did a special.one for our son who's 11. The cakes and scones didn't disappoint. Lovely building, helpful staff. The Grand cafe interior was quirky and a nice atmosphere.

I was invited here to "afternoon tea", i.e. tea/coffee with plenty of sandwiches, muffins, cakes, buns. A huge, ancient, dimly lit hall with rather loud music, which, together with the echo, made it impossible to communicate normally. The tea was brought in a large teapot. But the bags were brewed))) they didn’t bring enough sugar for our company either. I didn't like all the sandwiches. The muffins didn't seem very fresh. But the cakes were very tasty! It’s simply unrealistic to eat such an amount of flour, so we were kindly provided with boxes with a logo and bags so that we could take home what didn’t fit))))

Quirky venue, nice atmosphere and good food

3 courses for £30 Got charged £51 for 3 courses

I held my Hen Party here on Friday 27th May at 4 pm. I think we finally left there at about 8.00. We had a wonderful time here. I requested an afternoon tea leaning more towards savoury and they accommodated this so well. We had tea, prosecco, food and they also accommodated my request to hire a Magician (Colin Phillips who was awesome) to entertain the guests. It was fantastic. Highly recommend the food, staff, service and the room is gorgeous. Thank you Grand Cafe & team. Barbara

Beautiful food & a brilliant night downstairs in Ruby's.

classic cocktail bar and great food

Food good ,bar staff ok but all ended rather unfriendly due to lack of communication with management

Superb set up, service an food first class.

Enjoyed a 3 course corporate lunch and was greeted to very good food and service! The portions were on the smaller side, but the food was of extremely high quality! The building itself has a brilliant architecture, and according to a colleague, was attended by Churchill for a Strategy meeting back in World War II

Really impressed with the afternoon tea served here! In all honesty, I wasnt expecting anything great. For £24, at a bar in town...I thought it would be pretty standard. But, I will admit this was possibly one of my favourite afternoon teas I've had! The sarnies were great, and perfect portions! The sweet treats were delicious and beautifully presented!! We were offered a complimentary glass of prosecco when we arrived, and again as we were paying up! Service was great. Staff would check all was well and then left us to it, while remaining nearby should we need refills etc. Our table was 12-2.30, but we never felt rushed to leave (we left about 3.30!) and could have easily stayed there into the evening. Overall, we really enjoyed our afternoon and will definitely be booking again!! Thanks so much!

Wonderful venue, great food and service 👌

The whole afternoon tea set-up was beautiful. The selection of sandwich fillings was ideal. We actually came to Grand Cafe because of these fillings. It can be hard to find afternoon tea with great fillings and these were gorgeous! In particular, I’ve got to celebrate the ambience! I’ve been to several awkward afternoon teas in hotels where you feel like an afterthought and it’s very quiet and uncomfortable. However, the music playing in the Grand Cafe, the amount of people there and the hosts made us feel so comfortable and part of something exciting! Absolutely loved it and will definitely return!

Saturday night and only 8 people there and food was ok

Super bar...great staff excellant cocktails

A wonderful find hidden away! Warm and friendly service, good selection of drinks that included prosecco and beer and a really nice lunch menu. Very happy with our visit, thank you for looking after us!

90th birthday party, lovely food and friendly service,

We visited for our Christmas meal and we were a large group to cater for. In general it was pretty good although I felt the food was disappointing for the money it cost. The mains were delivered and most people were at least halfway through before the veg accompaniments arrived. The staff worked hard but were not particularly friendly and one was borderline rude telling us we couldn't carry our own drinks to the table despite nobody being willing to provide table service for ordering drinks during the meal. We visited mid week and there was absolutely no atmosphere at all. They also added a 10% service charge to everyone's meal which was non-negotiable which I thought was really cheeky considering the service was mediocre.

I don't get to eat there often (I run a community project so out of my budget) but, goodness! It's worth the money! The food is more than delicious; the staff are very friendly; and the building is stunning. I highly recommend this restaurant.

At the side ofsouth western house. Very good venue good restaurant.

Excellent food, excellent service. I couldn't have liked it more. A beautiful, historic venue: wonderful!

brilliant themed afternoons been to afternoon tea with the globe girls, and drag bingo, both excellent

Lovely afternoon tea, service and food excellent

Absolutely lovely dinner today, called in on the off chance of getting a table, had a delicious starter of smoked salmon and avocado with beetroot followed by roast lamb which was cooked too perfection with delicious vegetables and gravy, which went down a treat with a bottle of Italian wine, we then had a Irish coffee with a cheeseboard. Fantastic service.

We had such an amazing time with the princess afternoon tea and it was so well organised and ran so smoothly definitely worth going and made the girls feel special and took time out to talk to them individually... exceptionally friendly staff! made my day seeing my little princess happy especially meeting elsa, thank you for such an amazing time 💞

Even when crowded, it keeps a rather quiet and relaxing atmosphere. Superb quality of the food. Friendly and helpful staff.

🍗🥦🥕🍗🥦🥕🍗🥦🥕🍗🥦🥕Great food friendly staff and a nice ambiance Had the Roast Dinner it was lovely🍽

Great afternoon tea with 4tunes show so good x

Lovely afternoon tea. Top up service needs a little work but it tasted great

Very enjoyable. Food excellent.

Beautiful old building tastefully re done as a cafe . Excellent food and great service .

Had a fantastic time, the staff are excellent

The food and the amount of food was great, will eat there again.

Had a nice coffe time and service🥰

Superb Sunday roast through lockdown. Amazing quality and good price.

It has been some time since I had a roast dinner so I decided to order one for delivery last weekend, I was slightly apprehensive but I didn't need to be, I was pleasantly surprised! The food was nicely separated into boxes and for the price the amount of food was substantial & very tasty! I will certainly be buying again.

Good food, many nice meals here, the live music can be overpowering at times.

Lockdown Sunday Roast Delivered! I’ve always had amazing meals at Grand Café and wasn’t disappointed by the takeaway/delivery offering during this lockdown 2.0 The food was piping hot and totally delicious. Thank you everyone for being able to offer this service!

too posh for me... just funny OMG

We've just had the Mothers day take-away lunch.... What a great idea, the service was great when collecting the food, the packaging was great and the food was excellent. Well done and thank you for saving the day.

Today I picked up a takeaway afternoon tea and it was EPIC! The sandwiches were so fresh and the cakes and scones were to die for 😍 I will definitely order again in the future ❤

Lovely food and great setting. There's a public carpark just a couple of minutes down the road with plenty of spaces.

Indeed a grand cafe, however I couldn't help but think it was probably grander in the day of the Titanic.

excellent staff and food .first class place

Love it here I often go here with my partner for a coffee in the evening. Staff are always friendly. Beautiful decor and lovely atmosphere

Lovely afternoon tea in salubrious setting

Lovely place for afternoon tea. Food was delicious and freshly baked ambience was good.

Afternoon tea was delicious and service excellent I would recommend this to anyone who likes the afternoon tea experience

Enjoyed having a few drinks here, nice atmosphere

Love this place good food friendly staff

Went here for Afternoon Tea with my friends. We had a lovely time, the food was delicious...so much food, we ended up taking some home. The staff were welcoming and friendly, especially David.

It was very loud and I didn't get the fish dish I ordered, even though I ordered it a week in advance.

Lovely atmosphere & decor. We had a tipsy afternoon tea which was very good value. Perfect place to celebrate my birthday with friends!

Good service, have my doubts about the large wine I was served was actually 250ml but hey ho.

Fantastic service, fantastic food

Delicious food, especially when it was a set Christmas meal for a lot of people. Good social set up on the tables. Fun, welcoming and extremely helpful staff - nothing was too much trouble, and extra effort made. Great drinks and good music.

Came here for a staff xmas function. It is a nice venue, service was okay. It's very central so parking isn't great.

Works Christmas party, food was delicious

Lovely food in impressive and historical surroundings. The food is excellent, the staff are friendly and the head waiter is hilarious.

Beautiful venue and the afternoon tea was both delicious and visually appealing.

My Mum took me for afternoon tea here last week for my birthday. We'd booked for 3pm and weren't seated until 3:40pm. Despite them confirming the booking 2 days prior, none of the staff seemed to have a clue about it. Our table was right by the bar and the staff kept talking over our heads, handing things to each other and leaning over us. Also the chairs in the dining area were so flimsy and uncomfortable. It took 20 minutes and asking 3 waitors to finally get our bill. By the time we left, 1 hour later than we would have if there hadnt been long waits (even though it wasn't busy whatsoever), we were stuck in standstill football traffic and we ended up being late for a fireworks show which was also a birthday treat. The food was good quality but nothing special enough to salvage the experience. Sadly I think my birthday would have been better without going to the Grand Cafe.

Went here with large group of ladies for afternoon tea. Absolutely brilliant meal and staff where wonderful. Please give it a go.

Great place to eat. Staff very friendly and the food is fantastic and the place has a great atomsphere.

Great location for a large lunch party. Good food and plenty of drink options, I will be back to try a tipsy afternoon tea soon...

Booked a baby shower here. Lovely interior and friendly, charming staff. Slightly classier place so be prepared to spend a bit more on drinks etc though there is happy hour which unfortunately we weren't on time for. Also there was a wedding that kind of started while we were still sat there with all the baby shower decorations up. Would still recommend, also free parking which is a huge win, just pop on and get a pass from the bar

This is part of an incredible story that is interesting to visit))

Where to start. The staff were incredible, the main waiter was incredibly charismatic and entertaining. The afternoon tea selection was a lovely creative take on a classic. The choice of teas was more than any other afternoon tea I have had before. The building has high ceiling and feels almost regal. Even though my partner and I look young we were treated with the upmost respect. Cannot recommend highly enough, top of the list!

Had our wedding meal here. Superb venue with such helpful staff.

Great place, with good food, pleasant atmosphere and friendly staff. Special mention for the bartender Gianluca, who made us feel like home.

Lovely cream tea in a beautiful atmosphere and attentive staff. Rather disappointed my tea came with a tea bag rather than loose leaf tea! Not what you expect at this price. Sandwiches amazing but strawberry jam not high quality and some cakes rather bland.

Excellent food, easy going atmosphere and friendly staff, in short everything I ask for in a restaurant.