The Glass Maker in North Somerset - Phone Number, Reservations, Reviews

The worst customer service I’ve ever witnessed. The lady is just plain rude and it seems like nearly all the staff have a face on them!! Need to up the customer service big time! Will be making a formal complaint.

We love the Glass Make in Nailsea! It's our favourite Wetherspoons by far! My companion had scampi, chips and garden peas, I had chicken jalfrezi with two poppadoms (most places give you one!). Friend had half a lager and I had water with ice and lemon. Staff are friendly and efficient. Toilets are pristine! Highly recommended!

We came here for lunch. It was very busy. My companion chose scampi, chips and garden peas; I chose chicken jalfrezi curry with poppadoms. My companion had a flat white coffee. I had water All was superb, from the jolly baristress, to the efficient waiter, to the coffee, to the food! Cannot fault anything at all. No wonder The Glassmakers is so popular! Toilets pristine. Who could ask for more?

We came here for lunch. My companion chose scampi, chips and garden peas; I chose cod, chips and garden peas. We both had a flat white coffee. All was superb, from the jolly baristress, to the efficient waiter, to the coffee, to the food! Cannot fault anything at all. No wonder The Glassmakers is so popular! Toilets pristine. Who could ask for more?

Having lost faith in Wetherspoons recently, I was really pleasantly surprised with this one. It was clean and tidy, the staff were friendly and efficient. The food arrived in a timely manner and was hot and well presented. I would definitely recommend this pub.

Went to sit outside (public right of way, I believe), with my well behaved dog. I was told that I would not be served as I had a dog! The waitress did apologise saying it was company policy. Won't be visiting Weatherspoons again.

My daughter and her friend ( both 14 ) went to this pub to eat today but were turned away as ‘ they have to be 16 without an adult ‘. They went yesterday and were served , but I was told today ( by the girl who served them yesterday ) that it’s a ‘ new rule ‘ !!!.When I asked to speak to the manager , she obviously didn’t have the experience to deal with my complaint. Either there s a rule that applies every day or not ... They simply wanted a wrap and chips and had face masks . They weren’t asking for alcohol . Why the change today .??? Surely these businesses need all of the income they can get

The staff were aggressive. More worried about a Head Office complaint then providing good customer service. Guess what? They got a Head Office complaint. The Manager was really poor today. Looks like she does not spend much time front of house. I will never go there again.

Arrived with a friend for breakfastNice clean pub. Very nice welcome .Lovely place to meet a friend for a chat and some food.I must mention our waiter Dean, as we were having a bit of trouble ordering from the phone app. He took the time to go through it with us, very helpful and friendly. Bacon roll and unlimited coffee. What is there not to like

Went once the food was overcookedYou risk rental treatment of you try to eat it.The burger l order fell on the floor and broke a fileIt,a gone downhillThe service was badAnd it,a overpricedI needed a microscope to find the chipsI won,t be going back

We love a Weatherspoons as food is good enough for us, cheap and drinks also included. Have visited them as far north as Wick and down to Cornwall. The problem with the Glass Maker was the Glass roof which let even the March sun blind you ...so busy we used the app but no staff to clear tables

I went to Wetherspoons yesterday after I had finished work to grab some food. My Lunch was tasty but there was a Hair in my Salad dressing. Nobody came up to ask me how my meal was and the Waitress hardly looked at me when she gave me my dinner. I will not be back again.

First off our experiences of eating their main meals have in the main been good, however their breakfasts are a different story. For the third and final time today we were served breakfasts that BOTH had different items missing. My wife’s missing her eggs, mine missing bacon and a sausage. The eggs we were served were shrivelled up to the point of cremation and the thimble of baked beans hardly warrant it being called a big breakfast. The drinks station was also as ever lacking fresh milk, with the member of staff I asked about a refill pointing me to another station - where again that had a thimbles worth of milk left in it. The server (who was covering from another branch) was cracking, polite and professional and rectified immediately. He stated that the chefs were rude to him when he informed them of the missing items, blaming him for taking it too soon. If that’s the case then who was responsible for the last two times stuff was missing?? The bacon is also borderline anaemic and undercooked to the point of tasting like a rasher of ham. Why this branch can’t cook a decent breakfast I don’t know, especially as the numerous times we have eaten main meals there have always been fine. Having made a special trip there today to get there for brekkie and being served that lukewarm rubbish I can say I won’t be back for another. The reason for the 2 star is because as a branch I like the atmosphere, the toilet facilities and have had some decent main meals in there. Breakfasts I’ll score a 0. Thanks again to the mail server who was covering today (15/2) his humour, courtesy was well received by us and we noted he was equally as polite and friendly to other customers

This is a Weatherspoon pub.very good value meal deals.Food is predictable..Can get crowded on theme nights

The place is cold, has no atmosphere and the carpet is sticky. Three out of four meals were served with parts still frozen. Claggy pasta, cold oven chips, lumpy custard, tepid coffee, large soda was 50% ice. Might be cheap but not good value. Won't be going back.

Typical Wetherspoons with cheap food and drink. Needs a bit of TLC now as it's looking a bit tired. Friendly service.

Is it a pub or a cheap cafe. Full of screaming out of control kids, service very poor normally only one serving very poor staff ratio they should get in a trade union and demand better conditions.

On the plus side: atmosphere is warm and friendly, as are the staff, the pizzas were good, and the selection of beers on tap was very good. On the other side: the rest of the food we had was meh, with the exception of the quinoa salad that my wife said was simply terrible.

Wow! Visited this evening and the food was really good! Everything was hot! everything was fresh .. service was excellent... staff were polite and friendly - really pleasantly surprised after previous visits! Keep it up! Well done .. and thank you!

I was horrified to to see a girl come into the kitchen with her long hair dangling which she bunched up into a pony tail and then was coughing a lot in the kitchen. She was just coming on duty. She came back in with her wherspoon clothes on, but she was coughing all the time. She put her hand up the her mouth but I saw her actually handling food on the plates under the heaters. She had no gloves on. I heard her coughing on and off all the time i was in there and in the background when she went out of the kitchen.. Health and safety would not approve of this and they need to know that|

This is usually a good place to eat and food we have enjoyed. However we sat and watched one of the girls in the kitchen coughing over the food , handling the food and not washing her hands. It has put us off going there, and I sincerely hope all staff are trained in health and safety and have a certificate to show for it.

I know it’s Wetherspoons, I know it’s cheap and cheerful, but Wednesday’s lunch hit a new low. Overcooked, chewy and almost no cod at all inside my batter, lukewarm peas and chips that tasted like the oil needed to be changed. Definitely not returning and would warn others off, no point being cheap if the food is inedible.

Fish and chip Friday. Very disappointing more batter than fish. We sent the first meal back as what fish was in the batter was dry. The second was better but again very ;little fish in the huge amount of batter. I cant complain about the staff, they tried there best but with a bad batch of food could do little else to help.. Not good for fish and chip Friday.

you know what to expect at one of these chain pubs, and it doesn't disappoint. in the town centre near free car park (3 hours).

In spite of my previous poor reviews of The Glassmaker, I met a couple of friends here last evening for food. I was pleasantly surprised how nice the food was. It was Steak Night, so not being a lover of steak, I had Gammon, which was very nice, it was freshly cooked, no fat or grisly bits. Maybe they have got their act together as the food is usually below par.

Awful the local drunks get served quickly but if your nnot regular they ignore you. the food may be cheap but its disgusting and cold staff aren6 friendly too skip this place.

Went with a party of 4 on a Saturday night . Always been happy with food and service on many previous occasions - so was looking forward to a great catch up with friends. 3 of the party decided on Pizza - only to be told there was only one pizza available - being this at only 8pm - found this to be strange!!!. Anyway , one of the party decided to have Ham Egg nd Chips instead - well about 6 chips and one fried egg which was so rubbery if it was dropped on the floor it would have bounced. Another one of us decided on Sausage Mash nd onion gravy (always a previous favourite) 3 dried sausages a spoonful of Mash and somewhere at the bottom of the plate was a minute spot of gravy. The one pizza (which we were 'lucky' enough to get, was so dry and the toppings were curled over. This was such a disappointing meal - so far down standard to what it was. I suggest that you 'Mr JD Weatherspoon' - starts to look at your own standards before being critical of the Jamie Oliver chain . Your once excellent standards are going down - shame.

Curry night.. cannot fault it. Good value.. went large.. with barge and samosas.. feeling stuffed. Will def visit again.

I FEEL MUGGED OFF, First of all -I wanted a fried buttermilk chicken burger BUT NO they cannot provide me with this... so we went with a beef burger instead. After paying, they informed me that they could not provide my meal with chips!! So it was replaced with a salad instead.. this meant I had paid £6 for a burger with a side salad, OF WHICH I HAD TO PAY AN EXTRA £1.05 TO ADD CHEESE. Should’ve went to maccies instead

Really nice Wetherspoons with good service. Food is good,in particular the pizzas. Never had a problem ordering with the app which speeds everything up. Only issue is that every time (and I do mean every time) I go in there are tables covered in empty glasses and plates. I appreciate it gets very busy but when staff bring desert and leave the empty plates from the main you start to see why. So frequently they walk back to the bar/kitchen empty handed everywhere just gets messy. If they could be told to grab anything empty in between trips it would go a long way to keeping the place tidy.

I needed a warm comfortable place for lunch and a good salad and it delivered .a warm open fire in the centre of room there was a good selection of alcohol free drinks but I did not enjoy gist ship citrus.resonable priced also very enjoyable salad would recommend a visit .the building is on the site of the glass making factory .Henderson name just out side Bristol.

Brought grand children here for lunch on Saturday. Pub was busy but the service was quite quick. Table felt sticky and the chairs need re padding. Food is typical pub grub. Kids meals are a good price.

this is not the usual Wetherspoons. Nicely furnished and quite sophisticated. Cheap drinks as always but good selection of local ales and lovely Prosecco. The pizzas were quite good and very reasonably priced.

Four of us stopped here for Sunday breakfast, Knowing that Wetherspoons is cheap we were not expecting too much, as you generally get what you pay for. However, our breakfasts were all of a good quality, nicely presented, hot and served promptly.The coffees were great too. What really surprised us was how lovely and friendly the staff are. We will definitely be back to this place when visiting family locally. Extremely good value.

Great value menu, great steak, well cooked and tender with a beer for less than £10. Get there early, normally jam packed.

It's weatherspoons, therefore it's cheap and cheerful with the standard menu.

Unable to supply fried eggs. Chicken in burgers was very dry around the edges. Service just acceptable, did not appear to have enough staff on duty to deal with busy service. Just a disappointing visit.

You shouldn't really crititise a Wetherspoons as you know what you're getting - cheap drinks and food. When this first opened it was quite a nice place. Still OK but looking a bit tatty here and there. Dirty carpets and torn furniture. Needs a refurb.

We all enjoyed our meal but I made a mistake when ordering drinks before the meal (as usual in other pubs) only to find a drink was included in most of the meals. The deputy manager, Harry, handled the situation really well in a polite and calm way. When we had paid for the full value of the meals including the drink, he refunded the cost of the smaller drinks so that it worked out that we paid the exact right amount. He was very competant with the computerised till and inferred it was no hassle despite it being a busy lunchtime. I subsequently knocked over my drink and Harry calmly took over getting napkins to mop up about 200ml of cider - all done with a smile and helpful manner. Just like what a good manager should be.

£1.79 for a pint of ale on a Wednesday and obly £1.99 for the rest of the week?! Washed my delicioua pizza down nicely

Frequently visit this spoons and its one of the better ones. its always kept in good condition from a clean and tidy bar to fresh toilets.

Would just have to be when I take 4 lads in that have never been to Spoons. Service! Well they’ve just brought a new meaning to the word. 10 mins waiting in queue for a drink so we bought 2 each to save time. Ordered food at the same time to save time. Food came served by only what I can describe a girl who didn’t want to work there. Her attitude was one of not wanting to be there. ‘Chicken’ not ‘who ordered the chicken’. I had a pulled chicken burger which was cold and had what looked like small squares of chicken? I said to her sorry but this isn’t a pulled chicken burger as your menu picture and description suggest and has very little meat inside‘ ‘Well it ain’t my fault is it’? After saying that we weren’t saying it was your fault I asked her to take it back warm it up and would it be possible to put some chicken in it! If looks could kill I would be hung drawn and quartered. Came back cold and what looked like cat food on the top? There was no here’s your order sir and sorry to make you wait 15 minutes!! just flung it on the table.

All seemed ok once you find somewhere to park then you order and wait the place was not busy so you expect 5-10 mins and yes about 10 mins my wife’s food was cold and mine had something I could not identify on it eventually got attention of waitress and she could not identify it also I did not have coleslaw which was a ordered we by the end of writing this still have not had anyone ask us if the meal was ok or how was it or at any stage is everything ok at this stage I admit i did try whatever it was that was unidentifiable and my lips are slightly swollen. We are still waiting to speak with someone.if you value your health avoid this place for fear of what they may give you

Often visit the glassmaker & would describe as cheap & cheerful. My main complaint is that the table was not very clean & i had to tidy it up myself before we sat down. Had gourmet chicken burger with salad. The burger was really nice but the salad was a little bit sad. However it is cheap food with a drink included so cannot complain for less than £8. Will visit again

Came in today not to busy food arrived quickly had the steak and eggs really nice. Car parking near by . Nice family atmosphere and relaxed. Access good for wheel chairs no steps to go up not sure if disabled toilet main toilets upstairs. Staff polite overall well done

There are few places in the uk that provide affordable food and drink in a pleasant safe atmosphere. I admire their clever and responsible business model and interesting premises.

As good as you'd expect from a wetherspoons... Microwaved and fried but hot and no complaints. Staff were lovely (especially the buzz cut girl (19/02/18) :D

Have you ever been to a Wetherspoons?? They are all pretty much the same right?? This is no different if you like them you will like this place, foods standard spoons grub...edible and cheap. Nice selection of cheap drinks too. If you hate Wetherspoons though this isn’t changing your opinion any time soon

Think must be a glutton for punishment! Decided to try the "Xmas " meal on Sunday. It was disgusting, instant mash that was cold and lumpy, dried up peas, preformed turkey with a horrible lump of stuffing in the middle.......need I go on? I just cannot understand why Wetherspoons don't do something with their kitchen in Nailsea. I have reviewed this place several times before and decided to return in the hope they have given the kitchen an overhaul. It is such a shame! Think will just go there for a drink from time to time and eat elsewhere!

We visit this place about 3 or 4 times a week - usually mornings for coffee/tea etc. Occasionally we visit mid afternoon for food, mainly steak Tuesdays or curry Thursdays where the food is ok to quite good. It's generally well patronised mornings and afternoons by all sorts and ages. It's generally cleanish, though places like the window ledges are frequently missed and in relation to the tables, it really depends on which teams are on duty at the time. Some are very efficient with tables cleared and cleaned quickly with team leaders doing their bit, but others, the leadership appears lazy and disinterested which means their staff have to really chase their tails to try and do and keep up with everything.

Staff are lovely and it has a buzzy atmosphere of an evening. However, food is average and pretty much low quality pub food. The emphasis seems to be on quantity rather than quality. I have eaten here for breakfast and dinner. In all honesty I would not choose to eat here unless I was in company that chose to eat here.

Good value food and drink. There are separate menus available detailing food for specific dietary requirements (eg Vegan, Vegetarian and Gluten-free). This is very helpful. It isn't always easy to find places to eat where people with different dietary needs can all be catered for. We had salads and they were generous portions and very fresh. It's obvious the pub is popular with all age groups. Staff were all very cheery, helpful and efficient.

This place was very busy at lunch time. It offers a good choice of food at reasonable prices. Service here was good and the food arrived quickly. It was simply prepared but the chicken didn't taste that great. It's a good place for a cheap, quick lunch. The pies and burgers seemed popular with everyone else. Maybe they knew something I didn't.

He visitado varias veces, el número Glassmaker antes y decidimos volver allí hoy. Llegamos alrededor de las 5. 15:00 a encontrar casi vacío, pedimos y nuestra comida llegó bastante rápido. Tuve jamón, huevos y patatas fritas. . . . . Las patatas fritas eran frías. Mi pareja budín de carne y riñón, patatas, guisantes con una sala que sirve de salsa. Sus patatas fritas y salsa estaban fríos, los guisantes secos y horrible. Nos quejamos y sin molestar y nos dieron comidas frescas que eran completamente comestible y caliente.

Nuestra primera visita para el desayuno, un poco decepcionante ya que la comida estaba fría, era conducido de regreso a la cocina y ponerla en el que secó el tocino y los huevos eran sólidos.

Buenas cervezas a precios bajos. . Muy concurrida. La comida está bien pero no. suficiente personal para mantener las mesas limpias. Puede ser caliente. a veces. .

No hemos sido durante un tiempo y nos decepcionó ayer. Fue 5:00 pm tranquila, así que no hay excusa para el pobre servicio personal y la calidad de la comida.

We had visited our daughter and decided to shop in Nailsea. The Glassmaker seemed to be able to offer us what we wanted. Drinks came and my coke tasted very watered down. Meals came quickly but three of us had chips with our meals and they were mostly cold. My fish was none too fresh either as it had a slight metallic taste. The rest of the meals were fine and as we were hungry, eaten quickly. The staff were friendly and the service was quick. Shame that the food wasn't up to the standards of the staff

Been to this pub many times for breakfast it's a bit run down but always get a great breakfast for the money,The bar staff arnt normally very good and you sometimes have to try and get past the same group of cider drinkers who are there no matter what time of the day it is sat at the table and stood next to the bar but it is what it is good value for money

Went with a friend for lunch , its not the best Wetherspoons ive been too but not the worst either. Definitely needs a little updating. Not to keen on going up stairs for the ladies which needed a tidy.I choose the jacket potato with chilli which was tasty and hot not quite sure about salad with it though. The staff were very friendly but a little enthusiastic once is more than enough to be asked if your meal is ok. I would revisit here as cheap and cheerful for a quick lunch

We use wetherspoons on a regular basis. Unfortunately though today I had to send back my meal which was lasagne as it was cold. I took it to the bar and asked for it to be warmed up and then waited, and waited and waited. Eventually when every body else had finished I went and asked about my missing meal which should only have taken a minute to heat up. A while later the waitress brought it back and I then continued. Whilst I was eating a further 3 tables were sending back there food due to it being cold. I really don't know what has happened here because it was a very nice place to visit and always very good. There was several tables that had been empty whilst we were there but still had crockery and glasses still left. Also there are treads missing on the stairs gong to the toilets. All in all it is looking a bit grubby as if it needs a good clean. So unfortunate as I feel this will lose them customers over time who will venture across the road, but I feel it needs a little bit of attention to detail.

This pub is really unfairly judged from most. With new management, who may I add has never been a pub manager before, the pub is doing really well. The staff are (mostly) friendly, paying particular attention to shift leader Luke and associate Dom. Whenever I am in there they make me feel very welcome, and the place is always run to a great standard. Me and my friend came in for a few drinks on Tuesday night, where the pub manager was met with abuse from a customer (and was subsequently barred), and she took it very well and in her stride. Keep up the good work and I will be visiting again.

Have been to The Glassmaker several times and went along last eve as it was "Chicken Night". The chicken I saw served to other people didn't look that great, so opted for a 10oz Gammon, as did a couple of others in our group. We all agreed the gammon was dry and overcooked. But saying that, I have ordered gammon on a steak night and it was lovely. Suppose it depends on who is cooking that evening.If you like dry white wine, try the Coldwater Creek Chardonnay, it really is nice!!!

after receiving a very polite apology e-mail for a very bad previous visit to this pub with a complimentary meal for four two of us took up the offer for lunch, a very apologetic young lady took our order and as it was full we took a table outside, not a tidy or clean seating area I must say, also a very unpleasant experience from the smoker who after sparking up had a huge cough and a spit with no regard for other people (absolutely disgusting) the meals were not at all good the mixed grill especially was dreadful, the meat must be cooked first thing and just kept warm somehow drying up all of the meat, what was supposed to be gammon and pork were just dried up bits of I don't know what, can only give them a yes for the chips..

Visited several times with my partner and family. Most meals include a free alcoholic or soft drink with the meal. The food is better than you would expect for such low prices. The service is always quick even when they are very busy. Recommended.

The curry was not hot enough (thermally) they do a great breakfast, but curry fell short! Lots of parking available.

Terrible service with really rude staff, still angered by the treatment I received on my visit. The overly zealous bar staff seem to think that it's acceptable to talk down to customers without provocation.

Recent reviews paint an accurate picture, it really is a shame that pubs of this ilk appear to rely on the price of their beers to attract a certain customer, rather than work at pubbing.Swift visit with friends - Alas, after half of our drinks we left to find a proper pub.

Popped in for a quick drink as we do regularly, because it's good value up to a point. Once again had to ask for a clean glass for the wifes Chardonay, barman couldn't find one in the rack, so went out back and hand washed one. (This has been an ongoing problem for 12 months) and allways the dishwasher is blamed...not rocket science get it fixed or get a replacement. Spoke to the manager about 6 months ago and he said they had just got 24 new glasses...( I thought he was talking boxes, but no just glasses ) after the first 24 wine orders back to same old probs. The Chardonay was frankly undrinkable...had to swop for Pinot.Despite the fact they have had a new carpet, the place doesn't look like it's had a good clean for months, did mention this to the team leader and said thats why we wouldn't order food, if a place is dirty in the parts you can see, whats it like else where, shame because it has gone down hill since its opened.

Whoever designs the layout of this establishment should talk to the real regulars, recently they decided to move 2 tables and replace it with a fruit machine consequently splitting up a large regular group who are now trying to source alternative pubs who encourage regulars to meet up with their friends, totally disgusted with the lack of respect shown to us.

No Fish, no gammon, no point in staying. Pants! Tables dirty, very disappointed. Cannot recommend unfortunately.

Not as good a breakfast as usual. Possibly changed their sausages. Also, how can bacon be made so bad. It's like cardboard, all the time.

As a frequent diner at the Glass Maker I wasn't at all surprised at the mixed reviews on TripAdviser. Nor am I surprised that they are getting increasingly worse. There is no doubt that Tim's management team have produced a great range of incredibly priced food & drink at reasonable levels of quality. Unfortunately this is let down by the complete hit & miss level of service dependant on who is serving, waitering or catering on the day. Hence the disastrous reviews one day followed by glowing ones the next. As previously reported, tables are generally not cleaned properly, dirty plates hang around for ages & staff don't treat customers as their first priority. You often have to wait longer than necessary to be served even when the place is empty. It's such a shame because the potential, with a little more care, is still there.

Being local, I've had regular visits to the local 'spoons', but I have to say it's looking tired and in need of an atmospheric boost in light of strong local competition on offer in the surrounding area. Whilst always offering great value for money, I do wonder if investment in the chains Hotel side of things is leading to lack of investment in it's bread and butter trade.

Visited this pub previously and always enjoyed it. A couple of years down the road and have to say was shocked and saddened to see it has gone downhill. Doesn't look like a cleaner has been in for some time. Looks nothing like the pictures on the web. Everything was dirty, tables looked like they had just had food wiped into them instead of off with a dirt cloth. Tables had dirty crockery all over. Menus were dirty and sticky. No carpet in part of pub? Just a dusty concrete floor? No staff to be seen in the 10mins we were there. Needless to say this put us off straight away as first impressions count for me.

I have been three times and each time has been worse than the last. The first time my wife ordered a curry which the menu said comes with nan. No nan. When we asked the waiter he simply shrugged and said they don't have any. Isn't it illegal to charge for something and then not deliver? Next time I ordered all day breakfast which came with no sausages. The waiter promied to bring them and never returned. Surely again this is illegal? The last time (and I mean last) the tables were disgusting and it took them ages to clean them and then they were still dirty. How on earth can anyone run a pub like this? I know the manager keeps saying sorry we got it wrong but surely needs to do more or find another job?

cheap and cheerful food , chef drinks ,, ok if your starving and need some cheap slop , chain pub food , no need to say more !

Visited the glass maker weather spoons in Nailsea with my friend who was on holiday we both enjoyed their steak club offer good food, no music, good service

Went for an impromptu brunch and was pleasantly surprised. The staff were extremely friendly and polite. I had the American pancakes, bacon and maple syrup which were extremely tasty. I was impressed there was no skimping on the maple syrup.My partner had the smoked salmon bagel which was nicely presented and very nice. The traditional breakfast was enjoyable too.Value for money was excellent. Will be returning.

One of the growing number of JW Wetherspoon pubs and restaurants, Although the portions are not quite what they used to be, they are still more than ample. They have dropped the carvery from the Sunday menu which is a shame, Small gripe aside, excellent value food. The restaurant can get a little noisy at times but still a pleasant place for an good value meal,

I have seen this restaurant many times on my way to the office, but as a vegetarian, I thought maybe not many options for me, but I had visited once and I saw lots of options for veg. My personal fav is Mexican Veg burger It was so good that I had the burger for a complete week at lunch time. I love eating burgers and I had a very good test as well I really can tell they had a wonderful burger in the town.Do visit it

Finished an enjoyable walk at 11.45, ordered breakfast in The Glasscutter, a full English for £3.25, and was served at the table within 15mins, plates warm, and food good. Can't go wrong if a meal with no frills is what you want.

Great place to meet friends for good value drink. Staff friendly and polite. Will be visiting again soon. Food nice and hot each visit. Really great value.

Very happy with the service I received, excellent staff specially Chris and Abi who were very attentive and always happy to help.

Lovely meal out with friends. Food was good and reasonably priced. Served quickly too. Nice casual dining. As part of each nights meal deal you get a free drink. We didn't have to book although some nights it can get very busy and you will need to wait to be seated.

Yesterday I took my Mother for a late breakfast. There was insufficient staff. Tables were dirty and not cleared. No apology for taking so long to serve. The bacon was cold. It is such a pity as Nailsea has so few places to eat. Wetherspoons need to sort this as otherwise it will just be the beer drinkers there on a Sunday morning!

Went for a meal with my family on a Wednesday night. Arrived and placed our order at 8pm. The barman who took the order said that the food would take 40 - 50 minutes but we said that would be OK. At 8:45pm a waitress came over to the table and said that the veggie burgers that we'd ordered (45 minutes before) were not available and took our replacement order. Another 20 minutes passed and another waitress came to the table and told us that the veggie burgers on the order were not available and would we like to order something else. I explained that we had already changed our order 20 minutes before and was told the order on the computer still showed veggie burgers. At this point I explained that I wanted the manager. 5 minutes later (after the manager was dealing with another customer complaint!) the manager came over and listened to the whole story and said she would find out what had happened and as I started to complain more vehemently remembered that she had seen the change of order and would get our meals sorted. We were offered soft drinks or a hot drink in recompense which we did not want - just our meals! The food did arrive with a burnt bap for one of our burgers and the grilled chicken which my mother had, was burned solid and inedible at one end. My onion rings were chewy and not crisp but I ate them anyway as the 1 hr 20 min wait had made me rather hungry. We had no further visits or offers of compensation and I did not hang around to discuss the calamitous evening. I have enjoyed many visits to Wetherspoons establishments in the past, including this one, but will not be in any hurry to return to this establishment. They need to sort out communication between serving and catering staff big time!Beer was good

It's a damn good breakfast. I have eaten far worse and paid a lot more so very happy with the freshness of the large breakfast which certainly is a big plateful. Unlimited black coffee makes this total value for money. Downside. It's a bit smelly. Carpets could do with a really good clean and the toilets ponged although they were actually visually clean. Needs a but if TLC but the food was spot on as was the service.

Had a family meal here late Sunday afternoon. The pub was quite quiet, which was nice, and was pleased that the table top was not at all sticky!The food came out to us quickly and was very tasty & enjoyed by all. One of the parties drinks (cask ale) was a bit off and it was exchanged quickly and without fuss by a member of staff, which was much appreciated. This place does get very busy and can be a bit of a nightmare at those times, but off peak it was great to visit.

It's our Best wether spoons we travel from Bristol to the glassmaker several times in a month. Excellent food, great drinks ( never flat or watered down) we would rather continue to travel & enjoy great food & drink all at great prices!!

Met family all children grandchildren and great grandchildren meals suitable for all children's meals and offersGood foodGood beers lagers soft drinksWide food choices Good valueWell served Staff polite

Went for breakfast a few weeks back ordered the large breakfast and a drink. After the drink was severed was told that I would have to wait an hour and a half for breakfast. When asked why it would take so long at half 11 in a near empty pub to cook breakfast we were just given a mumbled excuse. Needless to say we chose to eat somewhere else

Went to wetherspoons today with a friend. The last time i visited 3 weeks ago my napkin had blood on it i complained and just got brushed off discusting. I came back today to give it another go as i am a regular normally but every time i visit something else happens. This time the girl serving showed no interest of wanting to be there no eye contact nothing. Then she got food order wrong. We then got questioned to show our receipts because the chef was not happy how do you think we felt. Once again my napkin was filthy. Wetherspoons in nailsea has completly gone down hill since a few members of staff have left. Service appaling, tables floor filthy and staff apart from one manager dam right rude. I made a complaint before back in april seems nothing has changed very disappointing.

Me and my partner regularly attend on an afternoon and it is always barren.The odd customer maybe but the staff very rarely approach and only 2 of the managers on site were at all communicative.It felt very cold and the floors could of been a little cleaner.The table tops were quite often sticky and about half the time we ordered there was a problem with the meals.I do not recommend.

Popped in while away for a few days with my partner, it was thursday which is curry night, the place was very busy, the staff were fab and the curry was delicious. Might have to pop down my local Witherspoon pub on curry night more often

Was enjoying a casual Saturday night in the garden area with friends talking about how leaving the EU could effect our lives. I then walked through the gate at the back to answer my phone. The bouncer then swore at me and said why are you using the gate. I responded there is no sign not to use the gate please don't swear. I was then pushed and barred by the bouncer for being drunk. Seeing as I rarely drink and the bouncer is not a doctor who couldn't provide evidence of me being drunk. He would need to have taken a blood test to prove this. The bouncer just assumed i was intoxicated. I was later invited back to the branch for a free meal from a complaint previously about poor service. The same bouncer and manager denied me entry even though I had invitation.

We went there for lunch and found it to be a nice comfortable place with plenty of tables, the service was fast and the food good.

We often visit for breakfast and evening meals. However we visited on Saturday 9th July for breakfast as its something we always do for birthdays. Breakfast was quick to arrive but cold and not as ordered. My 4 year olds pancakes didnt arrive and had to be asked for . The member of staff went to get them ,she looked like she didn't want to be there and it showed it the way she shrugged us off. They arrived with a skin on top the syrup. Other people's kids running crazy around the restaurant,annoying and dangerous. Disappointed. Note to the kitchen staff.. always send the kids meals first!! At least they'll have less wait and more time to eat.

Family friendly during the day where it feels comfortable enough to take young children for a good value meal. Children's menu has a good selection which includes a drink and fruit. Adult meals are OK and the mixed grill huge.

You don't go to a 'Spoons for haute cuisine, but for plain honest food at a reasonable price - this is what The Glass Maker provided. My wife was disappointed that although Pear Koppaburg was on the drinks list it was not available.