Based on 563 opinions finded in 2 websites
Based on 563 opinions finded in 2 websites
Nº 59 in 407 in Mid Sussex
Nº 8 of 82 British in Mid Sussex
Opinions
Beautiful setting with wonderful views. Some of the waiting staff seemed unhappy in their work. Lots of management staff wandering about.One lady with coloured hair clearing tables picking up as much as she could not using a tray (Health and Safety) We waited 40 minutes for meal. Scrambled Egg over cooked. Crayfish on flatbread tastless. Would we return NO. Would rather go to Cafe further down
Sunlover . 2024-11-02
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I personally never heard of this country club. It was only that it kept appearing on my Facebook page. We had our 35th wedding anniversary looming and I did some homework looked at the a website looked very good and Tripadvisor and there was some negative reviews but on the whole it was pretty good so I made my booking and in the comments I chose to put that it was special occasion, we chosen this place for our 35th wedding anniversary lunch we were quite excited about coming. We arrived and it was good. We were offered a table outside or inside and we sat outside and then we had to wait sometime for drinks to be taken and on receiving the tapwater I have never seen a glass bottle with so many grubby fingerprints all over it so I asked the young man if you could change it for clean one as it wasn’t acceptable, which concerned me that obviously they were justfilling the bottles back up and not actually washing them thoroughly Proceeded to have our drinks drinks and then I said to the young waiter could you please take our food order to which she said no sorry he didn’t have a pen and paper and another member of staff would be over , 10 minutes later another member of staff came took the order give her credit I think she was quite rushed of her feet because she seemed to be the only person that had any idea of what’s was going on so took our order. The food came lovely plated , mine wasn’t particularly very hot but actually I wasn’tgoing to saying anything as it was special occasion I suppose only my main complaint is that I’ve actually made a point in the comments saying it was for a special wedding anniversary and there had been no recognition of this and I am not expecting anything in the way of free drinks along those lines but normally a Message or something on your desert plate is iced on . So makes me wonder why they ask in comments if you have any requests and then they take no effort to take any notice of this,It is very minor point but it was for a wedding anniversary I wish had chosen somewhere else on that basis and wait times I would not go back again and as I understand it’s closing down at the end of this month anyway so I won’t have that worry about going there again .
travelled24 . 2024-08-19
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Excellent food and service, wonderful location, good value. 👍
Mick Jellicoe . 2024-05-17
MORE AT Google
Gorgeous setting in beautiful gardens and staff polite but ……… service was incredibly slow. We had to chase our drinks, then get someone’s attention to order a coffee and ask for the bill. Also had to move our own desert plates to another table as no-one ever came to take them away. The food was good, although I expected more choice of vegetables with the roast I think adding a 12% service charge automatically to the bill is cheeky and a bit of an insult. They rely on customers not wanting to cause a fuss asking for it to be taken off. I’m happy to pay a service charge if I’ve had attentive service. Definitely need more staff in this restaurant
allim . 2024-05-14
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Very disappointing. We asked for no fish, but was still served salmon. The filling options were lazy. Waiters not attentive, had to wait 30 minutes for a refill of tea, and the same for an extra pot of jam. Massively lacked the luxury feel! No finishing touches that you'd expect at an afternoon tea . Service was extremely poor! Wouldn't recommend. Shame we spent £60 here!
bxthwxbb . 2024-03-31
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Enjoyable Sunday Lunch at this popular country club.Good choice of lunches and staff very helpful. Especially enjoyed my dessert where I opted for the strawberry cheesecake and strawberry sorbet.
paul19602013 . 2024-03-21
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Had a wonderful Mothers Day roast dinner in the Glass House Restaurant, cannot fault, food was great, decent size portions and all fresh, staff were friendly and attentive, yet not overbearing and the restaurant itself was so lovely and decorated especially for Mother’s Day. Our first visit but will definitely be back
Justin . 2024-03-11
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Busy little cafe, good for tea and cake
Eileen Donner . 2024-01-24
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Very good. Beautiful place to eat. The afternoon tea was lovely and had far to much to eat and needed a 'doggybag'. However on a Sunday roast was a bit disappointed as was asked how we liked the beef and we said rare, it came out well done. Bit pointless asking. Would still recommend though.
pat saunders . 2023-12-05
MORE AT Google
Food was excellent and the ambience was lovely. The staff were very professional and catered for every need. I had called the reception earlier in the day to request a dessert with special message to be written on it… and it was done perfectly. So thankyou all for that! Also couldn’t get over how good the value for money was here
Tom A . 2023-11-25
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Lovely restaurant with great food & service. Can't fault it.
Ingrid K . 2023-11-18
MORE AT Google
I know you see a lot of reviews claiming they've just had the best roast ever, but this was actually the best roast I've had. Me and the Mrs go all over Sussex trying roasts and this place is in 1st place. The staff were friendly and approachable, the setting is beautiful and the food is delicious and full of flavour. Highly recommended.
Ian Pelham . 2023-09-03
MORE AT Google
Best dining experience so far 👌
Sam . 2023-07-31
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Have visited twice already this month! Food/staff and venue lovely! Roast beef is a fave! Desserts were delicious too! Will be returning!
BARASA DAVID . 2023-07-23
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Really lovely end to the week having dinner at the glasshouse. Jack our host was attentive and really friendly thank you. We opted for the two course set menu which was delicious! See you again very soon.
Vmam36 . 2023-07-21
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Great place to dine / hangout. We went on a warm day so we got to eat alfresco. Would recommend.
Dean Vellender . 2023-07-10
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Diner with my other half. The staff are very welcoming and attentive . Waiter Mark/Matt? that took care of us for most of the time did an amazing impression on us with professionalism and care for customers. He made his job look effortless. The vibe of the hotel/restaurant is of coziness and intimacy. Food was alright, we’ll definitely come again!
SALVATION TITUS . 2023-06-26
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My wife and I came here for lunch yesterday. We were very disappointed. The service was slow to non existent. It wasn't a very busy restaurant but even so attracting attention from staff was very difficult. Service was very slow. There were at least four different waiting staff going back and forth but no one looked in our direction or seemed interested in us. My lunch was fine and I had no complaint with it. My wife ordered a quiche which was burnt on top. She was offered a replacement and chose something different. I eventually caught someones eye and got the bill, sadly no one came to the table so I walked up to the service point in order to pay. I did mention that the service was poor and the waitress said that they had been busy with a conference next door. (No apology) I was very sorry to have inconvenienced them with our custom. Obviously we know our place from now on and it won't be here. If you have a conference and a restaurant open at the same time perhaps adequate staffing of both is a good idea. I see from a previous review that slow service was a source of irritation. Hopefully management will take the hint and address the problem. This was our first and last visit. First impressions do count.
TheNod . 2023-05-24
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High expectations for dinner for my husbands 70th birthday. We waited over 45minutes to get warm bread, it arrived cold, sent back and finally after approx one hour had warm bread,butter olives etc. Starters came 15 minutes later. Main course arrived again after a considerable time and beefburger was luke warm, chips ultra crispy and obviously from a packet (my quess would be the same supplier as McDonalds). Sent back but husband and friend had eaten their dinner before a replacement sent. I didn't want to be eating alone so the evening ended with me very cross. Why was there such a problem??? Our guess is the kitchen couldn't cope as they also had a 15+ person birthday party in the restaurant who took priority over other dinners. Expensive, poor quality food and unheated plates. Food left to stand too long before being brought to customers. Complained to the manager as we were leaving,he took our details and promised to look into complaint and ring me within a couple of days after he had spoken to his team. Surprise , surprise I am still waiting for the phone call 11 days later. This restaurant should be ashamed of themselves. My husband's 70th birthday was ruined and to add insult to injury I was so hungry on returning home I had to cook!
vivien12347 . 2023-05-08
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Delicious freshly made afternoon tea. They were happy to swap a couple of things from the standard menu. The choc mint mousse was amazing. Lovely friendly staff.
Debbie R . 2023-04-22
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Made to feel welcome Good Food Good Service could not fault anything .Looking forward to going again
Sightseer29701090710 . 2023-04-03
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I was amazed at the quality value and imagination of the set lunch menu. The smoked salmon starter was a delight, the braised beef main absolutely perfect and a very fine creme brulee with, and I love it, a top like really hard. Delightful service. Certainly has become a VERY important eating place near Henfield. If you havn't tried it go as soon as possible you will not be disappointed.
BobSussexEngland . 2023-03-30
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Diner with my other half. The staff are very welcoming and attentive . Waiter Mark/Matt? that took care of us for most of the time did an amazing impression on us with professionalism and care for customers. He made his job look effortless. The vibe of the hotel/restaurant is of coziness and intimacy. Food was alright, we’ll definitely come again!
ovidnr . 2023-03-05
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Excellent roast dinners, never fails to impress. Beautiful views, wonderful service. Highly recommend a vist to this beautiful country club.
93suzyh . 2023-02-14
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Wickwoods gives that personal touch. Pure relaxation. Always excellent food, great and friendly service. Good value for money.
Teresa M . 2023-02-14
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It is one of the hidden little gems of the whole Sussex. Located in a very quiet yet beautiful and charming forest, Glass House is one of the "must see" places. The food is really amazing, beautifully presented and simply delicious. Staff and service are truly amazing. It's a perfect venue for any special occasion, you can't go wrong !!
Sebastian Szulc . 2023-02-10
MORE AT Google
Attended a birthday party , what a lovely venue
Alan Pierce . 2023-02-05
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This place never disappoints! Have been here several times and the food is aways consistently very good. Fabulous Sunday roasts - better then Morleys bistro on Hurstpierpoint High Street. Just a wonderful atmosphere at this Country Club.
Sean A . 2023-01-17
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My wife & I visited for lunch as part of a birthday gift. Front desk staff were welcoming on arrival and showed us through to the restaurant. The restaurant staff were attentive throughout our visit and the food was delicious! We’ll certainly be returning soon!
Chris C . 2023-01-17
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Great food. Somewhat pricey, but worth a special treat.
Deborah Smethurst . 2022-10-28
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Had a wonderful afternoon tea with my daughter on Sunday at The Glass House Overlooking a lovely garden,we were able to sit outside under cover and enjoy the lovely scones, sandwiches, savouries, and lastly the scrumptious cakes,which were served by Kayla. The service couldn't have been better with frequent offers of more tea or coffee. It was a lovely relaxing afternoon that almost went into evening. Would definitely go back again. Thank you Glass House and staff
Anne Sanchez . 2022-08-01
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We had a decent lunch and relaxed on the terrace after. Staff very attentive. A most pleasant Sunday afternoon.
Phil Boyce . 2022-08-01
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Had a great dinner at The Glass House Restaurant. Food, location, service, all excellent. Abbie in particular was really lovely, very attentive and provided a 5* service. First time dining here and will definitely return and recommend to others.
Alexandru Voinescu . 2022-07-01
MORE AT Google
The Sunday roast beef is to die for!
jan tombs . 2021-09-28
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This was a totally wonderful experience, with attentive service in a glorious location - on the restaurant terrace. There were five of us, and we ranged across a selection of starters and mains. All were absolutely first class - definitely Bib Gourmand standard. There was a tie for starter of the day between a deconstructed prawn cocktail with crispy prawns, and the baked baby camembert. The portions are generous so we were all able to sample them, as we were the mains of an amazing pork dish, a sumptuous chowder and perfectly cooked duck. I don't have the right sort of memory for the proper names of all the dishes, but all five of us enjoyed our choices, and the tastings we had of each others. This is really fine dining, at modest prices, in a lovely setting with great service. We glimpsed the afternoon tea service on the way out: we'll be back for that.
56mitche . 2021-09-06
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The first thing that you note about this restaurant is it’s location, being part of the Wickwoods Country Club, then when you drive there you note it’s rural setting and the smart building, and then when you arrive inside the restaurant you cannot fail to notice the huge glass roof that provides such a light and airy ambience in which to dine. When making the reservation for my daughter and her partner, and my partner and myself, I did specify that I wanted a table in the main part of the restaurant, rather that patio which was under canvas. We were not disappointed: indeed we marvelled at the tasteful illumination of the glass roof, and the quality of the tables and settings underneath.We studied the menu taking our time to choose the right plates, and the right wine. We ordered a bottle of the New Zealand Sauvignon Blanc which was £23.50 (this is a price that we regularly pay for wine and within our budget range), my partner and I were the only ones drinking wine, as my daughter was driving, and her partner was abstaining. During the meal we ordered another round of drinks and my partner and I had a glass each of the same wine.Starters: My daughter - Panko Breaded Squid, Chilli Jam My daughter’s partner - Sourdough, Ciabatta, Sundried Tomato Focaccia, Rosemary Oil, BalsamicMy partner - Baked Baby Camembert, Chutney, Chargrilled SourdoughMyself - Tempura Prawns, Asian Salad, Soy, CorianderAll were excellent, but I can only tell you more about my plate: the three tender and hot prawns with perfect light and crispy batter, and the very small and crunchy Asian salad were both delicious. With mains to follow including sides, I didn’t expect to need more than this small plate to start.Mains: My daughter’s partner - 8oz Trenchmore Farm Beef Burger and bun (the Chilli Jam, Tomato, Gherkin, Baby Gem Lettuce were ALL REMOVED). To that very basic burger, Bacon and Cheddar Cheese were then added, this was served with fries.The rest of us each chose the Pan Fried Sea Bass, Roasted Tenderstem, Lemon and Olive Tomato Salsa, and Orzo Pasta.Sides: a portion of Chunky Chips and a portion of Seasonal Green Vegetables.Whilst we waited we sat and chatted, it was good to soak-up the atmosphere and enjoy the occasion. Then the main plates were served; I would say at this point that the quantity of food on the plate was a lot less than we would normally serve at home, or be served with at some other restaurants.* Those awaiting sides were sure that they would arrive soon, but it quickly became obvious that there was an issue. We signalled another waiter and asked him to investigate, and he disappeared off and then our waitress reappeared after a couple of minutes. Our waitress apologetically advised that the sides had been missed from the order, and that the kitchen was now preparing our sides and they would be ready in “About five minutes”. The three of us had already started eating our fish: as it was ready to eat and would have not been improved by letting it get cold. I must admit I was annoyed and when questioned whether the sides were still required my initial reaction was to cancel mine: as half of my meal had already been eaten. My annoyance got the better of me and I pointed out to the waitress that I would have finished my meal by the time the sides were served. My daughter decided she would have her chunky chips, so I decided that I would have my green veg side which I intended to share with my partner.By the time the missing sides appeared I had indeed finished my main and my partner had her last mouthful to finish, so my partner and I ate the veg side on its own. The tenderstem broccoli and asparagus were particularly good, cooked to absolute perfection and the side was steaming hot. Although much enjoyed it would have definitely been better if served with the main plates. The chunky chips were equally excellent, and we all had a few of these as finger food.The waitress had offered to strike the sides from the bill, which I said was not necessary, but indeed they were the first two entries on the itemised bill which we paid including the 12.5% service charge. The waitress was obviously mortified that the mistake had been made and I will, say for my part, that I should have been less visibly annoyed, and more understanding of what was a simple mistake. So it is apologies from me for making the waitress feel worse than she already did.Having eaten the mains and sides I decided dessert was in order, so I ordered a Peach Panna Cotta. To be honest the meal to that point had not sated my appetite, but others were too full to have dessert and settled for coffees instead. My desert was very good indeed; very refreshing with a boule of peach ice cream to top it off.Despite the mishap it was a really good meal in a superb setting. *Sometimes quantity is less important than the quality and the taste of the food, and to be fair what I had was absolutely gorgeous (others were of similar minds I’m sure).
MikeyG53 . 2021-08-26
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Beautiful restaurant lovely setting very attentive staf
Terry Manning . 2021-08-21
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Overall it was good but there are some aspects which could be better. The quality of the cakes was fabulous it was the savoury that lets it down. Firstly there is not enough savoury to balance it out. A couple of sandwiches and some little buns and crackers with a very nice truffle mayonnaise. There is no meat option for the sandwiches, a nice beef and horseradish would be good. Perhaps they could add in a sausage roll or similar or change one of the scones to a savoury one. Also, the Prosecco or champagne option which is more expensive is instead of tea which seems odd - should be in addition.For now I probably wouldn’t have afternoon tea there again unless the menu changes.
Cazcatfly . 2021-08-13
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My Friend and I had a wonderful Afternoon Tea on the 23rd July . Highly recommend , the selection was amazing and value for money . Service was impeccable. Will be back . Thankyou
Carole272015 . 2021-07-24
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Excellent food and service, great value for money.
Patrik Perkovic . 2021-06-09
MORE AT Google
Superb food and great place. Highly recommend.
Caroline Wright . 2021-04-30
MORE AT Google
This has fast become our favourite restaurant. Amazingly friendly and attentive staff, great atmosphere, great food and so reasonably priced. Added bonus that their outside seating area is heated during the Covid restrictions!
Debi Wescott . 2021-04-24
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We joined one of the festive meal evenings that was accompanied by a pianist who had a varied repertoire. Christmas hymns and songs and a gentle version of some pop classics. Very relaxing. Our meal was very good. The watercress soup was smooth and tasty and my partner had smoked salmon which he enjoyed. I had sea bass for main and my partner had the turkey. Both were very good and were followed by a home made cheesecake and some apple crumble. Then coffee and mince pie. Pity we couldn't dance the calories away but it was an enjoyable evening. We were not rushed and service was attentive.
Jill B . 2020-12-20
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Excellent in every way The staff are polite professional and helpful This is a relaxing experience where the time between courses is gauged well.The food is cooked to perfection another menu choice caters both for vegetarians and vegans in addition to meat eaters The choice of wine is goodI have done in the restaurant 6 times in the past few months; each time with different friends.Some friends had not dined here before but all were impressed by the environment and ambience as well as the food. Some friends have returned since on other occasions
Mary- L . 2020-12-20
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We have eaten here twice in recent weeks and have been really impressed on both visits. We had a formal lunch which was outstanding and then last night had a ‘substantial meal” in the bar area. This was only £6.00 per person so we were expecting a light snack. However, we were really impressed by both the quality and quantity of the food that we received. The service was also excellent, but this was no surprise as the staff at Wickwoods are always superb. Thanks to all and Merry Christmas.
Dave W . 2020-12-13
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We visited recently on a Sunday for a roast dinner with another couple to celebrate a 30th birthday. The service was A*, atmosphere beautiful and food outstanding. The Glass House have a beautiful setup outside, which is undercover and heated. Would certainly recommend.
RBanner91 . 2020-12-06
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The staff have worked so hard in making sure the entire club was beautifully presented after our 2nd lock down. Their kindness and professionalism is exemplary. The christmas decorations are beautiful and lifted our spirits ,it all felt very joyful. The Glasshouse food was absolutely great . The whole visit was such a treat. Thank you to all tne staff, admin,cleaning,gardeners,trainers,kitchen staff,management. I think you all and the club have given many members a great experience this year under difficult circumstances. We are very fortunate to have such a facility as this.
641rosemarym . 2020-12-03
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The staff here could not be more helpful, the food was amazing, the service was excellent - A very pleasurable experience
Denise B . 2020-11-11
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Had a fantastic Sunday roast with family. Food was excellent and so was the service. Would definitely recommend.
Joodle . 2020-11-02
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Went there with my partner for a Sunday roast. Food was delicious and the waiter/waitresses were lovely. Had a great chat while serving our meal and were all on top of covid 19 regulations. Making sure everyone felt happy and safe.
894kittyr . 2020-10-11
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an excellent meal at the glasshouse restaurant but only comment was the service charge automatically added to the bill i cannot see notification of this anywhere on the website or menus? although te service was excellent but knowing about this beforehand would have been nice.
wickwoodsfan . 2020-09-27
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Beautiful and relaxing place, perfect looking for tranquility. Our dinner was exquisite and my dietary needs (Gluten, dairy and soya free) were fully met with delicious dishes and choices. Impeccable service from Steph. The Glass House deserves 5 stars.
smiley022Brighton . 2020-09-21
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What’s not to like? A short drive out of town, parking, lovely garden surroundings. Add in great service, good food and the option to eat outside, and it’s a winning formula.
Val B . 2020-09-12
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Attentive service and fabulous food in a beautiful setting. Highly recommend! Reasonable prices for such good food
Mini C . 2020-09-03
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Everything excellent as you's expect from Wickwoods. Lee has made this feel the safest place in Sussex during the Covid scare with his attention to detail and planning. The food was excellent with great variety and good wine list. Lisa served us and was so friendly and efficient. A pleasure, thank you everyone and we've already booked for another lunch soon.
L B . 2020-08-06
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We have visited for the first time for a lunch. The food was great , the rump steak which was on the daily special menu was very tasty and well presented. The service was also very nice and friendly. Would recommend it to everyone! Will definetely visit again !
Titihenry7 . 2020-03-10
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Ate here last night with my wife, the restaurant is stunning. The staff were so attentive and the food is sublime. Highly recommended A+++
ShortieShort69 . 2020-03-08
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From the drive up to the car park to the surrounding grounds. You could have been or thought in the middle of nowhere. Not a problem the Glasshouse is a fantastic venue situated within the Country Club.The service is five star attention to detail is just right your not forced along its at your pace.As regards the food I had the Roast Beef cooked to perfection along the the veg. Top it all gravy on tap what more could you want.Deserts as divine in all aspects and the various beers accompany the food perfectly. Then you can just look skyward in the restaurant and watch the clouds roll along.Seating is just right your not squashed in tables are well placed whether a large party or simply just two.Highly recommended in all aspects venue, food and price. Would definitely make a return visit. A joining bar had a roaring log fire just for an extra
N5368RDpeterc . 2020-03-05
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The venue was like driving into the forest in the middle of no where then you find this Gold Mine.You park the car and smell of food hits you in best possible way !! OK missed main reception ending up in Country Club. Didn't matter staff were polite and helpful pointing us in right direction through the club.The restaurant was perfect well spaced tables made you feel you weren't on top of each other if a large party of six or just two of you.Staff attention to detail was just right you were in control from start to finish. They did not mind at all of your pace fast or slow.I went for the roast beef perfectly cooked melted in your mouth. As for the veg accompanying the beef perfectly cooked to the right texture and the bonus Gravy on tap especially if you flood the plate as I do. So you can't go wrong in any aspect nothing was a problem.You can sit back look to the sky watch the world go by or simply watch the trees move in the breeze with 360 degree view available that's why its called the GlassHouse.The beers available compliment the food just right then there is the pudding yum yum yum.Planning a revisit at a later date but if in the area would recommend a visit even if its just Sunday Roast Value for money great food,quantities of food on the plate were just right.....the plate was clean in the end!!
maverick276 . 2020-03-05
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Came here in January for an overnight spa trip for my birthday and honestly the roast was absolutely incredible! I would 100% recommend!
pinkofire . 2020-03-02
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Went with the family for my wife's birthday. The staff and management were excellent , attentive, polite and freindly and the food was well presented and amazing. Great value. Would definitely recommend and will revisit for the Sunday lunch.
shingra1 . 2020-03-01
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My partner and I were looking for a higher class restaurant to visit for Valentine’s Day to really make the day special. We were both working on the 14th, and they were fully booked, so we visited the day before. I could not rate the service any higher, and as a waitress myself, that’s high praise!Thank you to all the staff who made it such a fantastic night. From the moment we walked in, we felt welcomed by every member of staff. There is just the right amount of attention to “leave you alone” time which we both noticed as we felt we had enough time to talk and have a good night, but also knew someone would be there is we wanted something.The free Valentines dessert was also a massive plus!Can’t fault this place. We were extremely pleasantly surprised. Thank you to all of you! Also, extremely gorgeous interior!
Courtneyannjones . 2020-02-26
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Excellent Sunday roast and burgers! Will definitely be back. Service very professional really care about their customers.
Zicha O . 2020-02-25
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Peaceful setting with a relaxing spa. The room was large, modern and clean. All of the staff I spoke with were friendly and helpful. The restaurant is beautiful and servers great food. My only complaint is that we didn’t stay longer!
RachelClark1993 . 2020-02-25
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Visited here for Sunday lunch and the food and atmosphere was lovely, despite the rain! We both had Sunday lunch (I had pork and my partner had chicken) and the food was delicious, especially. Not the cheapest but worth the money!
kalak278 . 2020-02-18
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Thoroughly impressed with all aspects of our visit. Superb food and great service, Matt was particularly welcoming.
654326 . 2020-02-15
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We visit the Glass house every couple of months and I must say it keeps getting better. The menu is varied and changes regularly, the staff are always professional and polite. Would definitely recommend.
BrightonHarpers . 2020-02-02
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We had chosen the Glass house as it had good reviews and we like fine dining and trying new places.
ShariWestSussex . 2020-01-31
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Really lovely evening. Wanted to take my boyfriend to a romantic restaurant to celebrate a promotion. The lights in the restaurant are very romantic and atmospheric. The chicken dish I had was really delicious and his burger was big; looked great and he said it was very good. Shared a sticky toffee apple dessert and it was something! Our waitress was charming and helped us enjoy the evening even more. Thanks again for another great evening, see you soon!
GooseBurgers . 2020-01-14
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I’m very critical and always feel five out of five should be virtually impossible to achieve. However the glasshouse restaurant would be 6.
Chrisandteri2014 . 2020-01-14
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We drove a long way to get there and the food was well worth the journey.
Sarahgronh . 2020-01-12
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To celebrate our wedding anniversary on Christmas eve. The menu was a good selection. The festive menu was really good set meals for a good price. There are healthy options and vegan to choose from so they cater for everybody. We are members of the Wickwoods club so we get a lot of luxury all under the same roof and we enjoy the facilities on offer. The decorations were lovely and the ambience was perfect. The service and staff are first class. I cannot stress any further how lovely this restaurant is. Great for celebrating, get togethers with friends and family or just couples. Also do a lot of wedding packages. You won't be disappointed.
caz1597 . 2020-01-08
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Matt, the restaurant manager was brilliant. We couldn’t fault his customer service.
JamesG5232 . 2019-12-23
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My husband booked here for my birthday with our family, and it was amazing. We’ve tried a lot of places around Sussex over the years, and will definitely be coming back here. The food was brilliant, but even more so were the staff. Their hospitality was second to none, Matt particularly was brilliant, which made our night out. Thank you. Thoroughly recommend.
Lmcd2312 . 2019-12-23
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The food and service were both really good. Never been there before but will definitely be going back. Lovely atmosphere.
Rosita W . 2019-12-11
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Totaly excellent service and food, very friendly staff attentive service, all courses reasonably priced, wines v good priced, surroundings and decor nicely done.
stevewS5689LA . 2019-12-08
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My wife and I visited today for a birthday meal and the burger that she had was really poor quality. The bun completely fell apart and the contents were all over the plate. She ended up leaving it because it was a mess to try and eat.
RiccReb1 . 2019-11-27
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Four of us had dinner at the Glass House recently and were very disappointed with the service and the food quality. We arrived early and the restaurant wasn’t ready for us. The waitress seemed unable to find our booking. The head waiter asked us to wait in the bar where we ordered a drink. While the server in the bar was new, not her fault, it took 10 minutes to arrange a tab and 4 drinks. We were then called to the table where the wine glasses were whisked away. Orders were take including wine and then we waited and waited and waited. We had to chase our wine order and the the return of the glasses as the starters arrived. The wine was placed on the table for us to pour. The main course arrived then a steak knife had to be found for one of us. My lamb was so chewy it was almost inedible. I left most of it. The waiter and head waiter took the feedback well but their recovery message kept changing. Eventually the chef agreed the lamb was sub standard and it was taken off the bill and I was offered a desert for free which I declined. We asked for coffee and then chased the waiter for the bill. A very underwhelming night.
corky617 . 2019-11-23
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A fantastic restaurant. The food was of a very high quality. The staff were excellent and all in a relaxing environment. Shall return.
DrWill33 . 2019-11-14
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You really should dine at this restaurant. Food is excellent. Service great. Good value. We have returned twice and also stayed overnight. Breakfast was a bit special!
Global32048 . 2019-11-11
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We had an excellent lunch in this 'glass house' which is actually a huge glass conservatory/ orangery with tons of natural light, fabulous plants and excellent service.
Rutlandreviewer . 2019-11-08
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This was our first time at the restaurant, having only recently joined Wickwoods. The staff were great, friendly and helpful. The food was also of a very high standard
gt20734 . 2019-11-06
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Love it here everytime the family leaves smiling rain or shine and everyone is friendly and polite highly recommended
FifeDangerfield . 2019-11-05
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We came for my birthday and chose to come for Sunday lunch. The glass house is a lovely room with a great atmosphere. 5/6 of us had the roast beef it was so good. The Yorkshire was massive, the gravy just right, the potatoes were crispy on the outside and fluffy in the middle. The meat was cooked really well too. Service was great will be back very soon!
noproblemjamaica08 . 2019-11-04
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We visited to look around the country club with a view of joining. Whilst there we booked a table for Sunday lunch.
paulphillips2 . 2019-10-28
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Had a wonderful lunch today in the Glass House restaurant. My husband and I celebrated 40th wedding anniversary, complimentary champagne and dessert. The food was excellent, as always The staff were wonderful as they always are. We will continue to visit the restaurant as often as possible.
C & E EDWARDS . 2019-09-25
MORE AT Google
Having eaten here on a few occasions , we booked a table in the evenng , the restaurant was quite busy , but service was excellent the 5 of us all ordered Steak with different sauces, food was cooked to order and the best i have had for a long time .
Cosmopolitan795750 . 2019-09-24
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Food not fresh at all and over priced. Vegetarian / salads in particular. Chips ok. Service slow and error with bill
TESS M . 2019-09-15
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Another excellent dinner in the Glasshouse, 5 of us had meals you could not fault, so tasty and the chicken was so tender. Excellent price and lovely atmospher. Definitely would recommend
Sandzphullips . 2019-09-12
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Had a meal here last night and was blown away by how amazing it was. The restaurant is beautiful and the staff were really friendly. The food was just sensational and such good value for the quality.
Rachel J . 2019-09-10
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Excellent all round. We had a wonderful time at The Glass House Restaurant. Beautiful setting and venue, high quality food and good menu choices, topped off by very good service by all waiting staff. Couldn't have asked for more to make our anniversary celebrations anymore perfect. Thank you! :-)
Cheryl Bissell . 2019-09-05
MORE AT Google
Beautiful, staff we’re very accommodating and professional, food was outstanding, a new favourite of ours! Definitely recommend.
Amy J . 2019-08-29
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I found this gem of a restaurant on trip advisor,it had good reviews so I thought I’d give it a go. Right from asking at reception where the restaurant was we were made to feel welcome and special.The waiting staff saw us to our table and was so knowable about the menu and wine list, I asked for cocktails which they don’t generally do but he made me a lovely gin and elderflower drink with orange slices in it. The menu was the Sunday menu,we had starter of asparagus and quails eggs with a lovage sauce and ham hock nuggets with some sort of jus, they were both really fab, then we had roast beef and roast chicken,these meals were amazing,perfect roasties and plenty of veg,the portion sizes were very generous,the beef was a little pink,just how I like it and the chicken was moist and tasty.for desert we had a cheese board and a clotted cream parfait with a strawberry soft creamy mouse type dessert with sliced crunchy strawberries and fresh strawberries too. It all was sooo fabulous. The service was excellent,very attentive but not annoyingly so. The surrounding area was beautiful relaxing and romantic. I’m so pleased we found this hidden gem,we will definitely be back. They look like they do amazing cream teas too!.
JJamxx . 2019-08-26
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I have included comments on this restaurant in my review of Wickwoods Country Club, Hotel & Spa. Food well prepared and served in a terrace restaurant looking out over the hotel gardens and woods. Service excellent.
Ralph G . 2019-08-26
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This was a first visit for us with friends who love this place. It's part of Wickwoods country club and spa. Ambiance is wonderful, modern tasteful decor. Food was excellent and not too pricey. Beautifully presented. and service was very good. Would certainly recommend and go again.
Blambarb . 2019-08-24
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We booked this restaurant for a 21st birthday meal and called to make a reservation in advance, unfortunately they didn't have any available space at time we wanted due to another two large parties that had already booked. We were told by the lady over the phone that it wasn't a problem and they would still be able to still serve us the Sunday lunch menu at a later time (4.00) which is when afternoon tea is served.
sophie D . 2019-08-22
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Came here for my daughters birthday and thoroughly enjoyed it. The four of us sat on the terrace under a huge pArasol and enjoyed the garden view. The service was attentive and the food was good. The best thing was the peaceful, relaxing environment, we felt as though we were on holiday. The staff could’ve been a little more experienced, they didn’t know what an Aperol spritz was, and we were charged for 6 meals instead of 4 (which was rectified when mentioned) but they were polite and attentive. We will definitely return.
jfrancis455 . 2019-08-16
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We had our 26th Anniversary meal with the team at Wickwoods who where amazing and looked after us paying special attention to every detail even brining out a surprise dessert for us with Happy Anniversary - Amazing food, amazing venue and amazing team thank you (especially Nick our waiter)
Sarah/Martin Jones . 2019-08-15
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We booked a table for Sunday lunch to celebrate a baby shower with family and friends. The staff were efficient and friendly making everything easy. We preordered our meals and place cards were provided reminding us of our choices. The table was beautifully set and the staff very welcoming. All meals arrived together and were first class. A number of the party had not been before and were most impressed and pleased to know that you did not have to be a member to enjoy such a wonderful meal in such a beautiful place. They will be returning and I booked another table for another occasion as we left. That says it all.
SarahBlox . 2019-08-14
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We have been to The Glass House a number of times and have never been disappointed. The relaxed atmosphere, friendly staff, lovely surroundings and great food. This time it was for my girlfriends birthday and we had the added benefit of some live music which was on that night. Would recommend and will be back again soon!
Stephen Thompson . 2019-08-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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133 Opinions
Great food, excellent choice of drinks, lovely friendly staff and great service. Great space for events of all kinds. So lucky to have in on our doorstep. Keep up the good work! :)
372 Opinions
Superb on Saturday evening 24th November with lovely ladies looking after your order which is cooked whilst you wait.
540 Opinions
Sunday roasts are excellent, Sadly can't say the same for midweek dining, had a fish dish that was on the specials menu and it was anything but special, was quite fishy/not that fresh.