Based on 3.723 opinions finded in 2 websites
Based on 3.723 opinions finded in 2 websites
Nº 248 in 538 in St. Helens
Nº 38 of 81 Other cuisines in St. Helens
Opinions
Food was excellent and the vibe was great. Only criticism I have is that most of the time there was only one person serving, which meant the queue was to the door. It was quite a busy day in there. The staff were friendly, and got through people as quickly and efficiently as they could. Just could of done with a couple more bodies behind the bar.
M5TEELE . 2025-05-20
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We had a big family gathering and Andy kept us entertained as well as keeping up with all our orders and drinks! His energy and enjoyment of the job, along with tasty food made it a great experience :)
Hope Williams . 2025-05-17
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Andy was brilliant today well done 5⭐️
Thomas Harbourne . 2025-05-17
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Really lovely meal-andy provided excellent service
Louise Henderson . 2025-05-17
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Andy looked after us really well. He also has good eyebrows
Tory Lavo . 2025-05-17
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Served by Andy funny guy had a great time
Mike K . 2025-05-16
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The Stafford horrible the rooms with a scuffing the wallpaper was coming off
Ryan Cunliffe . 2025-05-15
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Great pub and best pub quiz in the world
Sam Tate . 2025-05-14
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Once again, food was excellent. Great service.🍟🍔🥘 Good to be back.
Alec Fraser . 2025-05-14
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Great quiz on a Wednesday , lovely atmosphere. Bar staff are very welcoming .
Jenine J . 2025-05-14
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Brilliant food, brilliant quiz; not to mention the brilliant staff (eg. Louise). This place is the best! All around a brilliant place for food and drink•
Ryan “mari0.mania” . 2025-05-14
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Another great night in the Glass Horse.
Jayne Price . 2025-05-14
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Been numerous times,good service with deals on nice food
scott price . 2025-05-14
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Great atmosphere and great quiz night
Kayleigh and Andrew Bonney . 2025-05-14
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Andy behind the bar is a credit to your pub!! His customer service skills are excellent and nothing is too much trouble!!! We will definitely return!!
gary Ransted . 2025-05-12
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We went to the glass horse for some tea for a family member’s birthday, Andy who served us was lovely! He looks like he really enjoys his job and was so enthusiastic when serving us. We had a great experience and will definitely be back soon.
anna louise . 2025-05-12
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Andy who served us is a lovely person. He was really enthusiastic and a friendly face when you enter the pub. He is a credit to the glass horse x
Joan Knight . 2025-05-12
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Andy is an absolute star! Nothing is too much trouble for him!! We would definitely return to the pub!!
Voidzy Jr . 2025-05-12
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Great day at the glass horse andy Adam ammiee and Louise are splendid
Andrew . 2025-05-12
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Love this place really friendly staff go out there way to help you Came today which was a really busy day as there was a local match on was supper busy but the staff was amazing didn’t even wait long for our meal defo recommend and will be back.
Hannah Turner . 2025-05-11
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The worst saddest burger i have ever had got a nerve charging the prices they do
Terry Livens . 2025-05-10
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Andy is the best, such fun. Amazing service.
thomas waring . 2025-05-09
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Fantastic service and really friendly service from Andy he was helpful and funny and made our stay even better he even joined in with the tic tok game here comes Andy will. Defo Come back again
Kellie Haggerty . 2025-05-09
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Andy always gives 💯 service and always happy! Best customer service from far, thanks again for making are Friday special again champ.
STE Robinson . 2025-05-09
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Went for daughters birthday had tables reserved for us, food was excellent and service was great
ELAINE THOMAS . 2025-05-08
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Lovely family pub. Food is always tasty and plenty of choice. Staff are friendly and the quiz on a Wednesday is fab!
Francesca Trivass . 2025-05-07
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I had the chicken skewer mix it up and it was lovely considering the quiz was on food came quickly enough. Staff always very friendly.
Julie Potter . 2025-05-07
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Andy has been nothing but helpful. He made me laugh when we needed it after bad news. He's a credit to your business.
Jordan Atherton . 2025-05-06
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Best social pub I've been in. A lot of people wanted different sports. Andy and Adam kindly accommodated us throughout. Even thought were the only people who wanted NRL rugby. No obligation to do so. THE best pub in st Helens with no complaints and smiles. Top notch.
Stephen Woods . 2025-05-06
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Calm and relaxed atmosphere. Andy was very helpful and professional. The tables were cleared of plates not too quickly after the meal but not too late either.
Andrew C . 2025-05-04
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Lovely breakfast, nice and hot, nice friendly staff
Lucas Hill . 2025-05-04
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Andy was very professional and friendly. He was always ready to help. He answered the questions I asked clearly. Excellent manner!
Sandra C . 2025-05-04
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Sehar is such a nice girl serving us so nicely Really good mashaallah
Lukman Patel . 2025-05-04
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Andy may have dropped but he never dropped the ball class service
Michelle . 2025-05-04
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Had a lovely day today and Andrew was really helpful and very polite. Will deffo come back
Diane O'neil . 2025-05-04
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Had a lovely time today Andy was very helpful
Jemma Greenwood . 2025-05-04
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Andy was very attentive and kept kids entertained
George Greenwood . 2025-05-04
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Served by Andy today. Excellent service
Louise Carolan . 2025-05-04
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Served by Andy, good craic! Good service!
Kirsty Watts . 2025-05-04
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Great experience at the Glass horse today. Food was delicious served by the amazing Andy:)
Miss Latham . 2025-05-04
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Had a great time with the family. Saved by the fantastic Andy
Chris Ashton . 2025-05-04
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Had a great experience andy was really helpful
Chris Phillips . 2025-05-03
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keep coming back to The Glass Horse in St Helens, and it's easy to see why. The food is consistently delicious, great value for money, and the whole place has a warm, family-friendly atmosphere. What really makes the experience stand out, though, is the bar staff—especially Mark. He’s always so helpful, friendly, and welcoming, going out of his way to make sure everyone feels looked after. Service like his keeps me coming back time and again. Highly recommend!
Jacqueline Wilson . 2025-05-03
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Had a great day today Andy wax brill
Nicola Phillips . 2025-05-03
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Andy was really helpful and has banging eyebrows
Michelle . 2025-05-03
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We attend quite often , especially Wednesdays in the school summer holidays to do the quiz: Great pub, food and atmosphere.
Antony Starkey . 2025-04-30
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Playing the quiz Louise is fabulous and beautiful!!!
zara cardwell . 2025-04-30
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The food was fab, I recommend the Korean BBQ chicken burger with cheesy chips. The service was amazing, Louise was so kind to me and my family. The atmosphere was so welcoming and I came on quiz night and Adam was so funny. Overall this pub is my top spot to visit.
Antonia Trivass-Starkey . 2025-04-30
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Nice place, good location, friendly staff and a good quiz on a Wednesday. Louise puts up with a lot of stick from the quiz master, though.
Jonathan Gillis . 2025-04-30
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Very good service..very nice breakfast.
Mike Baker . 2025-04-29
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Lovely breakfast thanks to the friendly team thanks again
Rick Carsberg . 2025-04-29
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Lovely place for breakfast lovely team
Dominic Riozzi . 2025-04-29
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Poor experience, food was all processed, bad peas and mould in meal. Staff stated it was stuffing but I knew it was not stuffing. Several shells in the egg also. My meal was was refunded but at that stage me and my children were very much ‘put off the whole order’. Floor staff were very pleasant but the meal was ruined which was a shame given me and my boys are new to the area and we were looking forward to a nice meal.
Lisa Bcly . 2025-04-27
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We popped in yesterday for some lunch. The boy that served us at the bar was so miserable and rude. I asked for a seperate plate for my son’s chips, and you would think I asked him for a free meal with the look on his face. He didn’t even answer me. Just plain rude. My food arrived and it was cold, so I asked if I could have a hot one. The second came out piping hot and tasted delicious.My son’s steak was still mooing, I asked for medium rare. At this point I had given up and we ended up leaving a lot of the food. We seated near the bar, and there was a man vaping as he was queuing to be served. Absolutely not ok when there are people eating and children inside, but no staff said anything. We will not be retuning.
E H . 2025-04-27
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We were served by Andy who was so nice really helpful I would defiantly recommend the glass horse after such a lovely experience and Andy you were amazing
Eileen Melbourne . 2025-04-25
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Andy was so helpful, delivered amazing customer service and was brilliant when the food I ordered was out of stock, was very apologetic and recommended alternatives to me, he is a credit to the place
Stephanie McDonald . 2025-04-25
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What a disappointing experience. I had curry and rice what a poor portion I am not a big eater but I was still hungry and it came with no naan bread which uou needed to fill you up. My husband had a mini mix grill and the chicken was cold it was cooked this time but not hot,this is the second time we have been and food not hot won't be going again. I know its cheap but u expect food to be hot even the curry wasn't hot and very skimpy on the rice. No we will go somewhere else from mow on
michelle eaton . 2025-04-21
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We come here once a week and are never disappointed. If we have anything wrong the staff sort it out straight away Great value for money
Jessica Hughes . 2025-04-21
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Took the grandkids for breakfast with Easter bunny it was a lovely morning , food was lovely and friendly staff thanks
John Brough . 2025-04-20
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Fabulous breakfast with Easter bunny...grandkids loves it gave us time for a coffee while they done arts and crafts .
Lynn Brough . 2025-04-20
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Easter bunny was a joy, the atmosphere is like Anfield when liverpool score, absolutely ecstatic, will deffo come again
Adam Shuker . 2025-04-19
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We had breakfast with Easter bunny today, kids loved it. Little presents on the table for the kids when we arrived and an Easter egg. Breakfast was delicious and staff so friendly. We regularly eat here, highly recommend
Escape02633368557 . 2025-04-19
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Hi guys this place is really really amazing
Rosie Preece . 2025-04-19
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We had breakfast with Easter bunny today, kids loved it. Little presents on the table for the kids when we arrived and an Easter egg. Breakfast was delicious and staff so friendly. We regularly eat here, highly recommend 🥰
Liz . 2025-04-19
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Booked a table but there was no need as all tables where reserved but they weren't chips cold did get some warmer chips but weren't cooked paid for peppercorn sauce and did not get it .
Ann Fearon . 2025-04-18
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Had another fabulous burger and enjoyed the quiz hosted today.
Foxie . 2025-04-16
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Wow what a pub where do I even start? I can't so get yourself down here to experience the unbelievable atmosphere of the glass horse
Daniel Taylor . 2025-04-16
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Standard Hungry Horse menu. Good food and very nicely priced. We had a complimentary £30 Tesco Clubcard voucher. Unfortunately when you present one of these they remove all offers and only apply it against food. It resulted in a £29 bill becoming £39 effectively losing £10 of my voucher. I certainly won’t use a clubcard voucher at a Greene King establishment again and I can’t help but feel I was ripped off, hence losing a couple of stars despite 5 stars on Service, food and atmosphere.
Steven B . 2025-04-15
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Had a tescos partners voucher so chose this place as its local never been thought standard pub grub can't go wrong or can it, ordered "award winning" steak and ale pie all pastry and not much filling and for what filling you got the steak was like jelly come with a handful of part cooked frozen chips , the 2nd meal we ordered was the beef lasagne had the consistency as if it had been blended was like a thick paste didn't get touched after the first mouthful so yeah over all the food isn't great. Pubs big good outside facility's for maybe a drink and let the kids play but won't be coming back for food.
K P . 2025-04-14
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Love this place and the food. Cheap and cheerful and the staff are always a delight always happy to help. Definitely returning thank you
Emily1234 . 2025-04-13
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Wonderful food with a superb quiz every a Wednesday!
Emily C . 2025-04-09
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Great meeting place. Lovely food. Caters for large parties.
Yvonne Humphrey . 2025-04-05
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the most disappointing meal I have had there Lamb Keema Stack a stack of crispy poppadoms and golden chips generously heaped with spiced lamb keema curry drizzled with yorgut and mint served with veg samosas It turned out to be soggy poppadoms with a few a small amount of curry which should have been called veg curry because i couldn’t find any lamb And a few rock hard samosas don’t choose it a waste of money Had a lot better meals there
graham g . 2025-04-03
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We visited here yesterday while it was sunny, we had a great time and the food was lovely for the price being on mat leave! The staff were great, we were served by Kathryn who was so pleasant. Couldn’t fault the experience
Becci Kirk . 2025-04-02
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Visited here for a lunch catch up with some friends. Lovely pub and fantastic service from Kathryn the manager. She helped me through the allergens process and was chatty and friendly. The food was lovely and a wide choice of gluten free items available. Will definitely recommend and visit again in the near future.
Colleen Boyle . 2025-04-02
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Great quiz by Adam. Thanks Louise for a great meal. Keep up the fab work.
david brown . 2025-03-26
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Visited on Sunday & had a lovely time. Food was hot, fresh and we didn’t have to wait long at all. We have never been before but will certainly be back again! Thanks to the lady who served us, I think her name was Kath. She was fantastic with my kids!
Stacie Smith (Caids789) . 2025-03-26
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Regularly go to this establishment nowadays and reason being is the food and staff are excellent! A young lady Emily is on most times we are there and she goes above and beyond every time! Such an asset to the place. Cracking venue Big Ban
Graeme Bannister . 2025-03-26
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Great pub and great atmosphere! Food hot and fresh good value for money!
Melissa Hesketh . 2025-03-19
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Was there for a network meeting, so didn't eat, but event was fab.
Gill Bailey HW . 2025-03-19
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Went for breakfast Saturday 11am it was terrible 😫 will not be going back.
Gary . 2025-03-18
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Came to the Glass horse for a spontaneous bit of lunch, we didn't book a table on a Sunday but the lovely server Rosie seated us and was extremely friendly during our whole experience always had a smile on her face very plesent experience thank you Rosie
James Wilson . 2025-03-16
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Lovely breakfast today and lovely staff thanks for a lovely visit
Roy Hill . 2025-03-16
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I came in yesterday with a party of about 10, Completely forgetting we had a table booked we sat in a quiet corner and went to the bar to order drinks, we was met with the most RUDEST member of staff we have ever come across, her attitude towards the party was atrocious. It wasn’t even what she was saying it was how she was speaking to us it was absolutely disgusting. Honestly never in my life have I dealt with someone like her. I was always taught speak to people how you would like to be spoken to so it was quite a shock to be met with such attitude. Her name was Rosie and out party was very upset after this encounter
Jessica M . 2025-03-16
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Bar servers and staff where amazing cant complain, was in when a big table was there and they were bit noisy but luckily they were in a corner. Rosie makes a mean Guinness. The burgers are good.
Danny Devito . 2025-03-16
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Ordered medium steaks, they were raw, food delivered to wrong table was then passed on to us 14 mins later so was virtually cold, the staff paid more attention to rugby customers than regular diners. Will not be coming back
joanne hardman . 2025-03-14
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Always come for breakfast with the family love coming the glass horse staff are very friendly and helpful food is great good value for money would highly recommend it
Lisa Prendergast . 2025-03-13
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Not good for a relaxing meal, Kids running all over the place, Great IF you have young kids, Match Days at St Helens RLFC Very Busy!
John Rigby . 2025-03-12
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Lovely visit for breakfast nice friendly staff
Graham Smith . 2025-03-04
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Great food for the price. Fab service as always :) Always love coming here for a meal. The staff are all lovely even though it was busy yesterday.
Sarah Jones . 2025-03-01
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The quiz is one of the best we have been to! Adam is amazing!
chloe peers . 2025-02-26
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The service, especially from Josh, was great
Ian Pye . 2025-02-25
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Emily is just the best . She is so friendly and a joy to talk to . She is an asset to your business .
Mark . 2025-02-23
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Good value for money. Lovely food
Isabella Hogan . 2025-02-21
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Good food and drinks and lovely service from Emily m always smiling
Lewis Dawson . 2025-02-19
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came in for a quick pint smashing service from emily M lovely cheerful and always smiling thanks best bar maid around cracking service
Neil T . 2025-02-19
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friendly staff and nice hot coffee
dave bell . 2025-02-14
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Came for a family meal a wide range to choose from and pricing was great staff were very welcoming great atmosphere will definitely recommend and will be returning
Chris . 2025-02-12
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Come here often for a drink after work. Katie knows my order before I even reach the bar. The service tonight from Katie and Em is once again outstanding. All the bar staff are friendly, welcoming and professional. 10/10
Lauren Tinkler . 2025-02-10
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Tend to come here for a drink after work. Katie knows my order before I even reach the bar. Tonight, the service from Katie and Em has been outstanding. All the bar staff are friendly, welcoming and professional. 10/10 would recommend visiting 😊
Lauren Tinkler . 2025-02-10
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519 Opinions
Have been here a few times for dining and the food is really good although enormous servings so can never finish the full meal. The landlord and staff are a really nice bunch. Nothing is too much trouble and they make sure the customer is happy with everything. The pub interior is a little worn out looking but it's the service and quality that count.
185 Opinions
Went with a friend for a catch up & chat, great atmosphere & staff lovely but food was below par Ordered the cheese pie & chips Pie Luke warm so not melting cheese & oven chips.!!! Not good
272 Opinions
I recently visited this establishment with colleagues for a few drinks. I was very impressed with the service and the quality of the products on offer. It is clear that this establishment is very well-managed. I highly recommend it.