The Glass Horse in St. Helens

Been going here for 6 years, love all the staff

Once again, food was excellent, especially the new menu choices. Great service, especially by Louise.

Lovely breakfast nice friendly staff

Lovely Roast dinner.

Awful place, awful food, awful staff, food horrible, staff rude, want be returning again, will be going elsewhere. Overall poor service

Food was awful and cold, the staff were rude and unhelpful. Would not return, there is much nicer places near by to go to..

Came in for some food and drinks today, the pub had a lovely atmosphere. All staff was friendly and welcoming, food was great. A lovely lad called Adam served us at the bar, would highly recommend visiting.

emily is the best bar maid top service clean pub great food emily is always smiling fast efficient service thank you will be back

Came in with my family for some food after school. My girls love coming to this place as they have the play area outside and you can see the play park from everywhere. The food was spot on nice and hot fresh chips which is always a bonus. My other half had the quadzilla burger and he loved it burgers we're cooked to perfection fries we're hot so no complaints from him. Staff were very polite and helpful nothing was to much bother for them and they were kind to my children aswell. Would recommend anyone to come here.

Brilliant food, brilliant quiz and not to mention the brilliant staff (eg. Louise). This place is the best! All around a brilliant place for food and drink.

Great service, great bar team and floor staff are a friendly bunch always made welcome 🤗

Lovely food and atmosphere but made even better by excellent customer service from the lovely lady Sam who was working behind the bar and waitressing. Nothing is too much to ask for and she is very welcoming and helpful. Thank you Sam☺️

Fantastic service, food was hot and arrived quickly, great service from staff

Had a great night in the glass horse tonight all staff nice and polite great food nicest it's been in a long time and too top it off the lad behind the bar josh and liam helped with me mithering about Christmas lunch and party's every 5 mins actually a great experience after bad experience in the past.

Food was "fine". Not great, not bad.

Lovely meal served by Sam, who was chatty and welcoming.

Lovely staff. The food we wanted was unavailable, more than once. Update: For various reasons, we have been 3 times this week and NO COLESLAW. What's that about???

Fantastic pints of San Miguel, Always a warm welcome from chrissie and mark aswell. Olivia always smiling and happy to do anything to help will definitely come again.

Sam was very happy and helpful, only thing is more entertainment needed at the weekend

not enough staff, they seem to struggle to cope even when not that busy. all the staff are very nice. food it ok , done the job for our work lunch time. I wouldn't go on the social tho .

They ‘accidentally’ drop food on the floor and serve to customers. Think it’s absolutely disgusting and vile to do. Serving staff are rude and seem stuck up

Thanks Sam for the food recommendation it was great

Food banging, especially past 3 weeks.

Today the staff have been amazing 👏 especially Josh!

Love this place, foods always good, hot and worth the money.

staff couldn’t of been more helpful and attentive

Food and service great as always team make you feel welcome everytime we visit

Nice food, good service friendly staff

Fabulous food, friendly staff hot chips 🍟

Fantastic in all areas of hosting.

Nice place to come to for a quick meal and a few drinks. Food is good and was served quick. Nice to have the playground for the kids why you wait for your food as well. All the staff are nice especially a girl called Sam, was pleasant and chatty. Nice pub for a chilled few hours out.

Twice in the space of 2 weeks, we have booked for 19 people, 6 of whom are children. The glass horses staff coped amazingly. We stayed for 2 n a half hours,and nothing was too much trouble. Great food,great service, friendly staff. Just a lovely afternoon with the family for birthdays. You just can't go wrong.

Love this place staff are very friendly especially Christine who goes out of her way to help lovely customer service nice clean bar area and love the kids play area can't fault this place and will be returning again

Had a lovely meal, Sam help with the Gluten free choice. Thank you Sam.

Sam Watson went above and beyond to make our visit perfect x polite n cheerful credit to glass horse

Had a lovely meal . Services was friendly . Nice kid friendly beer garden . Sam gave excellent service , very pleasant lady. Well done. I will be back

Had a gorgeous meal , service by sam was exceptional very warm and friendly . Great pub

Sam is great thanks for everything

Had a lovely time here, made extra special by Sam who showed us the menu, expressed what was nice and looked after us

The food was lovely and the service I received from Samantha at the glass horse in st helens was great 👍🏻

Great food and service at The Glass Horse. The meal was lovely, but we were more impressed with the service from Sam. It makes a change to be served by someone who is happy and smiling. Sam was so polite and really attentive to our needs. Excellent service

Food quality has gone up so much the past two weeks. Smashed it in the kitchen

Friendly staff, good food and cheap pints 👍 love the quiz on Wednesdays

Aimee our server was Absolutley brilliant, saw to our every need, the food was delicious. Will Definatley come back.

Aimee was a great and smiley team member and food was really tasty Thankyou just wot was needed

Thanks to Ella and Emily for making my match day experience fantastic atmosphere was amazing

Come for food with some friends had a fab time. Every single staff member where so friendly deffo coming back.

The staff and manger were fantastic

Decent food, served quickly by pleasant and helpful staff. Can't fault anything. Looking forward to our next visit.

Had a great time staff were friendly and made our night. Thanks

Excellent food great atmosphere staff are friendly and are up for a laugh really made our night

Came here a few times, can’t fault the place staff are great, foods always to a high standard, such a great environment!! Will continue to come here

Had a lovely service from Josh, really friendly and positive! Would happily come again!

Would recommend! Lovely staff, Josh in particular was very friendly and professional!

Fantastic how good they treat us veterans and I am disabled 10 out of 10

Good experience after being turned down by the park as full. Fast service for our large party with varied food with a pram & baby didn't get disturbed 🙂

We booked in over the weekend as quite a large party for some birthday celebrations and were given a decent sized section to ourselves. The food order process was so easy. Some ordered via the app, and some paid at the till which had a short queue. Our food came out really quick and was all very delicious. The service provided was great, and I loved that the tables were cleared away In a timely manner so that We could do the cake and candles without having lots of plates and empty glasses around. We had several kids with us and it was quite chaotic at times, but the staff never bothered us about this (which I thought was lovely as we’ve been to places before and felt uncomfortable around the staff members and the attitude to the young children) Prices are brilliant and they also have except blue light which was good too :)

Best thing about this place is the staff. The manageress and some of the bar people are hard working and friendly.

The food was really nice, and very nice atmosphere. A lovely lady called Olivia went above and beyond in making sure that we had a great meal. She was extremely helpful and friendly.

Great atmosphere and very friendly staff

Came in on Monday for tea, food was great, didn't have to wait long and was very well looked after by the waitress Aimee

Really good food, friendly staff . Lovely atmosphere will definitely be back

Been for food before and loved it so wanted to go back. Went to bar this time and the staff really friendly the barman mark was super friendly and nothing was a bother to him either. the place has a great atmosphere too I'll definitely be back

Came in last week for the quiz, quite busy but food came pretty fast. Server Aimee was brill

Always go here with the family was served by Amy who was very friendly

Review for Glass Horse, St Helens The Glass Horse in St Helens is a hidden gem that offers a fantastic dining experience without breaking the bank. The food is delicious, with a great variety of tasty options at very affordable prices, making it a perfect spot for families. The restaurant is spacious, with plenty of room between tables, which adds to the comfortable and relaxed atmosphere. The bar staff are outstanding, especially Mark, who stands out for his exceptional knowledge, friendliness, and helpfulness. His warm approach makes the experience even more enjoyable. If you're looking for a family-friendly environment with great food and service, the Glass Horse is definitely worth a visit!

Were should i start Pub full of language around there own kids My daughters meals were ok 8 got mixed grill I should of went a chippy tbo Never again Plus they had 2 staff serving food The larger lady was horrid

Food was great. Although I had to return some because it was just too much for me. Josh, who served us, made sure that we were satisfied with our meal. A football match was on during the same and the atmosphere was well maintained there was no arguments or shouting. Overall a good time out. Thank you

Lovely lunch today served by a lady called louise, lovely friendly pub hoping to be back soon

Had turkey Sunday roast as no beef was left, the meat was dreadful very dry and hard to cut as like boot leather,green beans must have been warmed up so many times, we were really disappointed also our starter came with chicken wings but waited and waited for the 2 bowls of chicken strips and had to ask for them in the end. All 4 of us felt the same about our experience.

Lovely lunch today, me and the wife had a lovely afternoon. Thanks glass horse

We were served by a lovely individual named Josh. He took our order and made sure we were well informed about our food choices. The food arrived hot and was very nice. The atmosphere was pleasant and Josh returned to make sure everything was alright with our meals. Would come here again :)

Stacey was a lovely member of staff very knowledgeable and helpful when trying to decide what beverage to drink the pub is an all round lovely atmosphere and a great place to have a bite to eat and a couple of drinks with friends

Callums erotic Banger quiz is makes my whole week

In the heart of the Glass Horse, where stories flow, Louise, a beacon, with a welcoming glow. Through quiz nights' hustle, she gracefully glides, Clearing plates and glasses with unwavering strides. With a smile that brightens each familiar face, She saves our table, a steadfast embrace. Week after week, she keeps our spot secure, In her care, our evenings are ever pure. So here's to Louise, in the Glass Horse's light, A guardian of moments, shining so bright. Also, bring back the halloumi fish and chips.

Went in for food on the Tuesday and the food was amazing we got the lamb flatbread, mixed grill and kids Bolognese which is also vegan. There's such a good vibe in the pub. Daizy was absolutely amazing she went above and beyond for us would definitely recommend going there.

Went for food and it was amazing, daizy was so good she did all she could for us would definitely recommend going there !

Awesome staff, and environment.

Just had alovely meal and a lovely pudding lol the people are so friendly and are always pleasant daisy was so lovely chatty and plesant with us

Great family pub with screens for the sports in each booth. Great outdoor play area for kids. Food menu was great. It was a busy Saturday tea time when we arrived so we had to clear the table ourselves as it there were empty glasses on there.. after about 15 mins, we just moved them onto a small empty table near by.

Absolutely lovely pub, the atmosphere and people are so welcoming. Not to mention it’s kid and dog friendly! The food was amazing, would definitely recommend this pub to anyone.

Great food clean pub friendly staff :)) Had the fish and chips absolutely delicious with a nice cold refreshing j20. Lovely experience

Think I'm going to give up coming these hungry horse/flaming grill/ greene king establishments on a Monday. As a treat over the summer holidays, me, my mum and son have come out every Monday as a treat, only to find half the meals we've chosen (everytime) have been unavailable.

Cheap and cheerful tea after a day out with my grandchildren. Pub is load alot going on. My main reason I took the children was I had Clubcard vouchers. When I came to pay I was informed that hungry horse no longer let you use your Clubcard vouchers against offers and deals on the menu. I had to pay full price for the meals I will not be going to another hungry horse in the near future. Bad decision by hungry horse in my opinion for your customer experience

Oh dear, the manager woman was walking around wiping tables and had a real bad attitude. We had children in our party and they actually said, “Nanny why is that lady so angry.”You don’t spend £100 on a meal to have a misery guts walking around like she doesn’t want to be there. The meals have gone downhill too. Shame.

We attend quite often , especially Wednesdays in the school summer holidays to do the quiz. Great pub, food and atmosphere.

Louise is top dollar!! Great atmosphere

Went in for a couple of drinks and few bites to eat, i got greeted by a lovely young woman called Daizy such a big smile on her face. So i knew this was going to be a good experience, she then brought over our food for us everything very hot and it was delicious not one thing wrong. We got the mini mixed grill and fish and chips. Gorgeous!!! Would recommend to anyone. Such a chilled pub very friendly staff !! The only negative thing i have to say is overhearing a few of the staff talk about the other staff members negatively but overall an absolute amazing pub !!

Come here every week for the quiz, food and service is amazing every time! Couldn’t recommend Louise, Adam and the team enough!

Great pub and atmosphere! Staff lovely and very accommodating!

So went for food and drinks with a couple of friends, absolutely amazing food and service. Would recommend to anyone!! Stacey, Daizy, Mia, Liam, and Mark was very Accommodating and friendly, would absolutely go again.

Came here a couple of months back and thought it was really nice, came again for the 2nd time and items from the menu unavailable and the food itself was awful and not worth the money paid.

Had a very nice experience for my birthday - the vegan chocolate torte is to die for! Shoutout to Daizy, our waitress - really good customer service!

Daizy and the staff were so amazing! Her service was incredible, so chatty, helpful and friendly! Cannot recommend enough! Thank you again!

Overall a pleasant meal, food was served fast and was nice, the atmosphere is very sports friendly with tv screens around the place showing different events. Staff don’t appear to have any specific uniform not that this is a bad thing. Tables where clean and today, plates where taken away quickly and staff where friendly all the time. Price was just over £40 for 2 people with 3 courses and 2 soft drinks. No pictures taken of the mains as we had a baby but managed to get one of the deserts.

The last 2 visits to this pub is have been appalled by the attitude of a member of their staff, I don't know her name she is tall, black hair and piercings, my first visit she was very abrupt to not just my family but other customers too, then proceeded to stand next to our table bad mouthing other customers as they sat at their tables. My latest visit a very polite gentleman went to check he had a table for us, she interrupted a conversation I was having with a family member with "what do you want" i explained we had been seen to and was waiting for someone to come back, she gave us all a dirty look and walked to the bar talking about us loudly how there was no room for us, she then came back over and said "we have no room for you, your going to have to leave" I asked could we not sit seperate as we were quite a large party but there were a lot of tables empty just not together, to which she abruptly said "no you can not you can not walk in here and expect to be seated and fed" Absolutely disgusting customer service I thought after listening to her slate customers maybe she was having an off day but clearly not! We will not be attending this pub again we would rather travel to widnes as they were welcoming, professional, go above and beyond to accommodate customers and food was amazing!

We all had great meals last night all served very quick in spite of the large number diners. The staff were very friendly and very efficient. We will definitely be going again.

Josh is a credit to your company

Great service as always staff always very helpful with everything we ordered the buy one get one free burgers and they never disappoint and always hot great atmosphere cannot complain about anything wil be back again

Had an amazing food and service experience especially by josh who stood out by a mega mile he made my experience 10/10