Based on 185 opinions finded in 1 websites
Based on 185 opinions finded in 1 websites
Nº 267 in 538 in St. Helens
Nº 42 of 81 Other cuisines in St. Helens
Opinions
Stopped off here for a bite to eat before going to the Theatre Royal. We had small plates between us which were excellent.We even had some lovely deserts,Cheesecake and Apple and Almond Tart. The service was great and the food came quickly. All the staff here were very friendly We will certainly call here again as we visit St Helens regularly.
SheilOut . 2024-09-12
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Went in for Sunday lunch the food was delicious our server Josh was amazing and friendly. Will definitely come again in the future
J2904 . 2024-08-27
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Went here with friends for a birthday meal and was not disappointed in the slightest, staff were very friendly and helpful, nothing was to much for them. Food was very nice and will certainly be coming back again!
Josh O . 2024-08-27
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Great atmosphere. Staff were great and made us feel welcome as soon as we arrived. Food was great and the childrens meals were great value for money. Definitely be returning.
Taurus90 . 2024-08-27
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Once again excellent service and hospitality from the Abbey..we came with friends table of 4 I had a burger and chips..my friends had fish and chips..on arrival the food was outstanding the fish was huge as for the burger bun was hot and fresh the burger itself was so juicy chips nice and crisp..the food was excellent hat's off to the chefs and staff..will definitely be returning
Jason B . 2024-08-27
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What an absolute gem this pub is! The beer garden was lovely and well maintained and the inside of the pub looked so lovely and cosy. We ordered our food at the bar as we’d decided to sit outside and it came in no time 👌 The staff were attentive and lovely, but the food. The food was amazing! Honestly, it’s been a while since I’ve been so pleasantly surprised with a pubs food but it was delicious. So much so that we’ve decided that this is now our ‘go to’ place to eat and drink with friends and family.
Sarah N . 2024-06-23
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Amazing roast dinner at The Abbey!! The yorkshire puddings were huge, delicious and crispy roast potatoes and the beef just melted in your mouth! Absolutely delicious and a great selection of veg too! All the staff are lovely and friendly which was great, well done!!
BLaura . 2024-04-08
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Sat & Sunday this is an edited review as I appear to have not scored the 5 I intended to so my apologies Having previously given the Abbey a bad review it is only fair to make a further comment in light of changes that appear to have been made. Having had a long day up a ladder on saturday a pint was needed so we went to the Abbey our local around 4.30. Lovely atmosphere and places for the casual drinker to enjoy the good beer they serve. That is how we want to use our local and it was one of my previous gripes that all seating was being reserved. That no longer appears to be the case. We booked in for food on Easter Sunday with family . Once again a lovely atmosphere and good food and service. Jill does the meet and greet as you walk in which immediately gives a welcoming vibe. The beer garden at the front has been tended to and looks cared for and the interior of the pub is spotless so credit to the cleaner and the staff. I understand that events are now being put on during the evening, we would certainly support things if we are available. https://www.tripadvisor.co.uk/ShowUserReviews-g227131-d4997981-r945201062-The_Abbey-St_Helens_Merseyside_England.html#
Ian S . 2024-04-04
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My wife and I came in for a lovely Sunday roast today.. friends of ours recommended the Abby so we thought we would try it out.. Honestly just wow for start to finish ..we were greeted by the General Manager ( Gill) who took us to our table, outstanding customer service from all the staff ( clearly well trained By Gills Management team )once comfortable I ordered our drinks and roast dinner although the Abby was busy we expected a waiting time..honestly the food arrived within 20 minutes ..the food was hot the Yorkshire pudding we're huge the best I've ever seen honestly the roast dinner was absolutely delicious thanks to Jack for his outstanding customer service.. clearly we will be back next week for another delicious roast dinner..thanks to Gill and her outstanding team for making our first time at the Abby a remarkable one..We will definitely recommend the Abby for food, drinks and perfect hospitality and outstanding atmosphere
Jason B . 2023-12-31
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Fantastic Christmas lunch. Will be rebooking for next year. Great atmosphere and very attentive staff. Vast improvement since new ownership.
Dan S . 2023-12-29
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Hi. We went for Xmas lunch at 3pm. Could not believe my eyes or ears when we walked in. The bar was very very busy rammed actually, so the noise level was dreadful . Not AT ALL the experience of previous years when the bar was closed to the public. I agree 100% in every aspect of what a previous reviewer has written on this subject, and also what he said re the food. I found it ok. The bread with salmon starter was indeed v hard and unable to cut, and the Yorkshire pudding overwhelming . However the main problem was being open to the public !
susansE2305PG . 2023-12-29
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Had Christmas Dinner here yesterday and what can I say! They did a marvelous job all the staff , food was lovley , can't fault it !! Thanks for making my Christmas the abbey team
Alexandra M . 2023-12-26
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Had Christmas dinner at the abbey and from start to finish it was amazing food was gorgeous and the price was really good atmosphere was great and the staff was very helpful will definitely be going back next year
Duncan D . 2023-12-26
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Went for a family meal just before Xmas. Food and atmosphere both excellent. Great value for Great quality food. Portions and menu choice excellent.Highly recommend. Will definatly be back. New owners are lovely and friendly. Cant wait for our next meal there. Spot on.see you soon
Leanne I . 2023-12-26
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Came here for Christmas lunch yesterday and the food was excellent with amazing portions , staff were so lovely and welcoming. Amazing atmosphere would definitely recommend eating here, will 100% be back.
Jamie J . 2023-12-26
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This was our 4th Christmas day spent at The Abbey, St. Helens for Christmas Dinner and in my opinion by far the worst. Our Party of 6 were Grandparents, Parents & Grandchildren aged 16 through to 67 and we were all very disappointed. In previous years the pub bar wasn't open to the public and everyone eating were seated in the dining room areas. This year the bar was open and our party was seated in the bar which wasn't ideal with people sat at high tables having drinks and over looking us whilst we were eating. The ladies toilets had a terrible smell of urine and the whole experience in the pub didnt reach the high standards of previous years? The service was slow and the Christmas dinner including the starters were awful & the sweets were only average.The breads on the starters seemed stale and hard to cut, the dinners seemed to be just threw on the plates with some having red cabbage, sprouts, carrots one roast potato if you were lucky two and pigs without blankets and then a "spatchcock" effect Yorkshire pudding just plonked on top of everything as if to hide the food underneath with a '"slice" of gravy on top of that. It was a very disappointing experience considering it cost £64.95 per person and compared to previous years the standards had definitely slipped and it was a complete waste of our time and money and that is why we won't be returning guests next year.
Jacolin1432 . 2023-12-25
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Wow Full English Breakfast. If you haven't been for breakfast then your missing out. I actually don't see the point of going to a small café now when you can have a better cooked breakfast in a spacious cosy pub. Would be a great place to meet up, as there's plenty of seating and large tables for big groups . Opens at 9.00am for breakfasts and there something for everyone. This was our 2nd time for breakfast on the way back from a dog walk ( Dog Friendly Pub ) and it was really good, you will not be disappointed if you visit for breakfast or for any other food. We eat here of a evening and the atmosphere, decor, staff and food is always GOOD. Highly recommended The Abbey Pub , Mark
Mark W . 2023-12-19
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Food was great. Lovely staff, had the festive menu, was worth the money i paid. Thoroughly enjoyed.
Eve A . 2023-12-14
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Went to the Abbey for a Xmas meal and meet up with friends 1st and last time for me. The turkey was cooked to perfection, but stuffing ball was so hard it shot across my plate as I tried to cut into it. The roast potatoes were hard I only ate 1 1/2 , cranberry sauce was like a jelly and tasteless. Yorkshire pudding huge only ate a quarter of that. I had Xmas pudding and believe me I’ve had bigger biscuits I actually thought it was a joke in a huge dish. My friend ordered beetroot wellington (vegan version) it was dry Garvey served with it was cold and congealed. All for £17-99 per person. Plus drinks are extra.
barbararV1823FU . 2023-12-13
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After using this pub pretty regularly to meet up with friends and always being happy with the food and service I'm not sure we'll be back any time soon. Several of our mains were served lukewarm. Mine was actually cold so I asked them to do something to heat it up. 10 minutes later it came back. Chips had obviously been refried - fair enough - but the plate with the chicken, flatbread and SALAD!! had been stuck in the microwave rendering the flatbread to a hardened inedible disc and the salad completely ruined. As most of the table had by now almost finished their meals I gave up and picked at what I could salvage. No one came to clear our table - we ended up clearing it ourselves onto an adjacent one. No one came to ask if we wanted the deserts we'd ordered earlier served - we had to ask a couple of times at the bar for them. They eventually arrived 90 minutes after we'd finished our mains and again they were lukewarm bordering on cold (sticky toffee puddings and cherry tarts). On the plus side the staff were friendly but we were really disappointed with the food.
mew374 . 2023-12-06
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Lovely family meal. Excellent service. We were looked after very well. We had Sunday lunch. Very nice Yorkshire pudding. Followed by tasty deserts. Will be returning again very soon.
616rosie88 . 2023-12-01
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Lovely place to eat! I the staff are absolutely amazing too… I had a server called grace who was so kind and very friendly and made my experience at the abbey 10x better, always checking up and when asked for things brought them speedily. Couldn’t have had a nicer time for my first time going… will definitely be visiting again!
Elizabeth H . 2023-11-27
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Came for a meal and it was lovely , was served by Grace she was brilliant! Will be coming back again , very impressed.
katie g . 2023-11-27
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Had a lovely time, food was amazing and service was great. We were served by Grace. We will be returning. Thanks
Sancha B . 2023-11-20
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came in on sunday for my dinner and had a delicious meal with my family, we also had a lovely young girl serving us named Grace, definitely will be coming back too this lovely pub👍🏻
Lexie W . 2023-11-20
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Finished work & met my bf & we ordered a small Sunday dinner & a regular one, our server was katie & she was so polite & lovely &very attentive...lovely food I would recommend this place 😊
keriw378 . 2023-11-12
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Lovely evening spent at The Abbey with family. Food ordered was delicious and service provided was excellent especially from Laura. Will be visiting again.
paulkA2535XS . 2023-10-31
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Spot on dinner with my partner on the way through from Blackpool too Liverpool, we got speaking to the manager and manageress James and Jill, they were so attentive and nothing was too much the service from all the staff and the quality of the...
Lee1234557654 . 2023-10-30
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Amazing place, wheelchair accessible, we hired a room for a wake, very helpful and friendly staff excellent food great selection of beers all in all a fantastic experience considering the circumstance. Would recommend this to everyone visiting the area.
John W . 2023-10-30
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Fab spot for food and drinks our server grace was really helpful and made our visit great thank you!
L3943NRsarahd . 2023-10-29
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My friend recommended the Abbey for breakfast after he'd come here for one of his regular lunches. The food was well cooked and served by friendly staff. Good value.
Wayne L . 2023-10-28
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Lovely pub with a warm friendly atmosphere. My partner and I visited last Saturday evening during the rugby. We were served by a friendly and polite young lady called Emily who was able to find us a table despite it being busy. Emily made us...
Joe H . 2023-10-22
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I have been using this place for 15 years and observed the transformation from local, to pub with food and the subsequent investment from the brewery which was needed. We have seen management come and go and it is now under new management and the...
Ian S . 2023-10-15
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Had a lovely meal here. The Wexford chicken was delicious. Highly recommend this. Lovely friendly staff. Can't wait to return.
616rosie88 . 2023-10-06
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Went for a meal here yesterday and what we witnessed was just appalling behaviour by one of the managers. A group of 4 women came in for food and were initially sat by staff in the area reserved for diners. From what I overheard they...
Jo B . 2023-08-28
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This pub keeps a room full of tables reserved for diners. Although they are not all actually reserved. If you want to eat here but have not reserved a table you have to eat in the bar (if there is a table available), even if...
aw983443 . 2023-08-27
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We ate here on Saturday evening. The food was lovely but the attitude of the older blonde lady leaves a lot to be desired. Booked a table for.6.30, arrived at 5.30 to have a few drinks and.asked about the table, was told.it was already reserved...
Laura s . 2023-07-26
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Terrible experience from rude staff to very bad management! A situation arose that could so easily have been solved from a polite approach from the manager, instead she came over like Ayatollah and caused a very confrontational scene in front of all the customers.
Susan P . 2023-07-25
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We have used The Abbey on a number of family occasions and it’s always been ok. Sadly this visit was poor. 9 of us for a family birthday, we pre ordered mains and starters but due to a ‘ misunderstanding’ all were served at the...
iain f . 2023-06-24
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Had a lovely tasty meal at the Abbey tonight the steak was delicious and a gorgeous dessert yum yum a beautiful two coarse meal and a pint for £20
Vacation767867 . 2023-06-19
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Wexford chicken was cold. Very little sauce and 6 chips asked for more chips and was told £3.60 for more the bowl came with 9 in it as well as the chips that came with the meal these also contained more salt than the Dead...
David E . 2023-05-29
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Came as a family for daughters birthday we all had a lovely meal food was great as usual and very happy with all the service
Claire L . 2023-05-27
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Been nice previously on a few occasions. But after recent visit probably wouldn't go back. Food below average, wait time long. But the reason I won't return a particular member of staff was very rude and rolling her eyes when politely asking could something that...
X7973RXemilyg . 2023-04-10
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Food and service was fantastic on a very busy evening! We was there as a large group and nothing was too much trouble.
charleneh20 . 2023-02-13
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I would just like to thank the staff at The Abbey who were great from start to finish when we were arranging to hold my dads wake. We dealt mainly with Emma who was kind and considerate throughout. The buffet was also really good and...
JulieB4063 . 2023-01-30
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Sadly, we have been coming here for tea on Friday for 2 years now and not one barmaid says hello on our return. Not one. No ‘nice to see you’ or ‘how are you, welcome back’. Nothing. We put up with the miserable service as...
AngieTick . 2023-01-22
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We had an amazing catch up with friends. Food was lovely and also were the staff, so friendly and easy to deal with. This pub has a lovely vibe as you enter, which just got better as the evening progressed. So we will be visiting...
mary H . 2023-01-12
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Disappointing. My friend went to buy drinks order food and ask for table to be cleared and cleaned. It was easily 10 minutes before the table was sprayed and wiped (certainly not cleaned!). It was a further 30 minutes before the food arrived! Food was...
Regularvisitor65 . 2023-01-02
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Be careful if you sit down at this establishment. Me and my family got moved from a table that nobody wanted saying it’s for food only yet no one had booked the table and only 30 mins to end of service. No reservation notice on...
Moonglum1985 . 2022-12-30
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Food was really good all the staff where lovely had the gammon and it was really nice compliments to the chef the bar staff really nice and the waitress was also really nice 100% recommend
Wander40715741411 . 2022-10-18
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Been here a few times with the girls from work, it’s always been good, so tonight for my birthday I went with my husband and 3 lads and one of them said it’s first time ever there’s been 5 empty plates, food was hot, fresh...
holidaysthelens . 2022-09-14
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Excellent food today. I had Wexford chicken and my husband had the all day breakfast. Lovely and hot, well cooked and presented. The plates were hot as well so the food stayed warm without having to rush it down. The staff were very pleasant and...
janlV7137TJ . 2022-08-10
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We had a lovely Sun lunch today I asked for a few changes such as mash & mushy peas instead of new & veg, my server, I didn't get his name was extremely helpful. The food was brought out by Neve, a very friendly server,...
warry . 2022-08-05
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EM system of booking a table does not work.Chasing up by phone invoves call ringing out off after 15 seconds.Will give this place a wide berth
roger G . 2022-07-28
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Drink here once a week at least, great atmosphere with friendly staff. The food is fantastic also. You will not find good quality food like this for a good few miles. I’d describe it as a fantastic community pub. Good to see local people employed...
Taylor A . 2022-06-26
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Disappointed that The Abbey is turning into the pub before it’s refurbishment. The outside seating area is dirty and shabby. I have no trouble with dogs, but they should not be allowed in areas where food is served and it’s not fair on the dog...
lesleyw316 . 2022-03-23
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Staff went above and beyond to make our puppy feel welcome! They provided a water bowl for the dog and made him feel at home. The food and the service were both excellent and I’d definitely visit again.
natashah162 . 2022-02-06
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Just been here, I haven’t been for a while. All 5 of us very pleased with our meals, fresh, plentiful and friendly. We were all very impressed and it will definitely start being our go to place after work now.
holidaysthelens . 2022-01-24
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First time visiting this pub to remember someone. Lovely staff. I really enjoyed the cheese and onion pie - couldn’t finish what was on my plate and the beer was great. I felt comfortable, even though I was on my own. I would love to...
317heathera . 2021-12-03
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Great place lovely staff always friendly and prompt we come for there extra special hallumi fries kids meals are a great portion I like that they only offer there own beers on tap lovely atmosphere and warm pub
OnAir21202689664 . 2021-11-10
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I went for a meal with my husband but I was let down by the attitude of the staff. The manager is the most scary and unfriendly woman you can ever come across, the waitresses and bar staff look so unhappy to be there! None...
ANDREA M . 2021-10-24
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Me & my partner & 2 small children come here quite a lot as my daughter is buried in the cemetery just near there we are gypsies we went there yesterday & left very upset as some off the staff was very rude to us...
D550AHbettyp . 2021-09-13
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Waiting time 40 mins did complain as my friend who is a diabetic was feeling lightheaded through waiting so long . Food came my burger was burnt chips was cooked from frozen horrible and tasteless, my friends dinner peas was like bullets chip yuk pie...
debbiesO1978GH . 2021-08-26
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When we arrived we were greeted by a clearly unhappy to help woman who took one look at our buggy and declared ‘we’ve two funerals on, so there’s no tables available’. When I asked when she anticipated a table would be free, she simply shrugged...
CDKReviews . 2021-08-16
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Come to the Abbey most weekends and I can't put how good the staff are but got to give a special shoot out to the managers Tim and Katherine best tow managers in St Helens bar non I urge everyone to visit and have their...
dancL6451LT . 2021-06-22
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We usually sit in front beer garden which is lovely but it was closed, no reason given. We were directed to rear beer garden and told someone would be out to serve us. The only table free was covered in bird droppings. Football was on...
Denise B . 2021-06-19
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Usual a regular here however I will not be returning due to the rudeness of the manager (who I think is the manager). My family was told by a member of staff of the offers available however the member of staff got the offer wrong...
Lucy2097 . 2021-06-17
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Disappointing visit. Although it was a quite night asked staff numerous times for drinks however no drinks arrived. Was made aware of thursday discount on food and drinks this was completely mislead to us from member of staff. Manager apologised however we never offered refund....
Wanderer775965 . 2021-06-17
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Best fish & chips we’ve had in a long time, 1st time in the Abbey and will be back had the special fish chips mushy peas with tartar sauce And a drink for £9:95 it was piping hot and the fish crunchy batter plenty of chips BEAUTIFUL. Unable to try desserts as really full. The building is really well set out for COVID plenty of space ,staff helpful and polite , parking behind and great garden back & front .
blockflat . 2021-06-04
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Best pub for food & drink in this area , ate here the other night and we had 3 courses and a drink for £19.25 and it was outstanding (don't know how they do it ?) Quality fresh prepared/cooked food, well presented and extremely friendly/helpful staff. This is by far the pub for consistency in service over and over again around here, and yes I've tried the others with only disappointment !Well done Abbey & staff
12Minsterman . 2021-05-22
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Great staff great food reasonably priced . very strict with covid regulations all social distancing measures upheld . We will definitely return
Hazj . 2020-12-29
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Went today for lunch food was lovely, really tasty well presented and the staff were very friendly will definitely return.
lisajV8286XP . 2020-12-14
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We had lunch for the first time at the Abbey earlier today .Welcoming staff, nice décor and excellent food served hot [wonderful steak pie ] and at great prices. Keep up the good work during these difficult times. We will be back!
Jim H . 2020-10-30
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Booked by phone to visit for 4 of us (all same household) this evening - initialService was a bit slow but this was only due to covid protocols being followed fully - something we allJust have to get used to Took advantage of the fabulous steak and wine offer - great value for money and fabulous food ! Well done to the Abbey staff and management - had a lovely evening and we appreciate how difficult it is for you all
jannige138 . 2020-10-16
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The food/drinks here are great, however after I visited this week I was really disappointed by the covid measures they have in place. The system doesn’t work, you have to queue up for the bar, one queue goes out through the main entrance so you end up having groups of people gathering waiting for a table in a small space. Why they don’t have a scan and order to your table in place (like other pubs of the same chain!?) I do not know. Then when your food comes they put it on to a table which you collect it from, which would be fine if this table wasn’t also used to put dirty plates/cups on from all the surrounding tables. I don’t think I saw anybody clean it once either! If they want to use this system, have a table for clean things and one for dirty, it’s really not that hard.
laura21438 . 2020-09-19
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we came at 5pm ordered at 5:30 and some of our meals only came an hour and half later and the rest even later. the service was terrible and they forgot meals and brought the starter out first when we asked for it to be brought with the meals. people came ordered and left before we got all our meals. we didnt enjoy the food because it ruined our night and left us stressed. we wouldn’t recommend
graceyates1348 . 2020-08-11
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Visited with family for dinner, lovely pub, fantastic food, cant fault surroundings. However, the queuing system they have devised is shocking, perhaps 20 to 30 mins queue to get a pint, dinner went half cold and disappointment set in. Management, sort it out, shocking wait for drinks without any table service.
jamie3408 . 2020-08-08
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You cannot book here (even for large parties, so decided to go early (live football on in all rooms) so went at 1.30pm and it was easy to get a table, but most tables were occupied by 3pm.Food and drinks a bit more expensive than the public house opposite ( if fact my wife only drinks coke as the wine prices are far too high). No provision to start a tab, all orders paid for as ordered at the bar.Very tasty food, especially the starters, and very generous amounts. Dogs allowed inside (even whilst dining) which might not please some but the ones we saw were well behaved.Will return soon but not our "favourite eatery".
H6859MTsteveg . 2020-08-08
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This was a first visit since refurb. Visited with a friend for tea tonight on the eat out to helpout scheme. Not a visit particularly for the offer but for a catch up with a mate but bonus it was as the meal was half price. Didnt wait too long for a table although it was busy on arrival. Seated within 30 minutes. Pub decor, really nice. Staff pleasant and attentive. All social distance measures adhered to. Both opted for Surf N Turf with a few wines each. Steak done lovely, wine nice. No complaints and will definately be visiting again as was much better than expected.
835lesleyc . 2020-08-04
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Just had lunch in the abbey and it was fantastic!! The staff very friendly and welcoming. Nothing was to much trouble. The food was spot on. Well done team !!
Groundsy . 2020-08-03
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Fantastic local pub,with staff & excellent food. The staff are really friendly & always have a smile on there face personally I would like to give special credit to Olivia Kathryn,Lisa & Emma but all staff are great!
robertpW9036GI . 2020-07-24
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This was the first date night my Husband and I had been on since lockdown restrictions were lifted. Both a bit apprehensive but decide to go to the Abbey being a pre lockdown favourite of ours.They have got the set up absolutely spot on to enable social distancing. It was spotless , comfortable and retained that friendly welcoming atmosphere we have always been so used to seeing. The lady serving us did not stop for breathe - she was on top of everything and could not do enough for the diners. The food was delicious and came of in good time. Menu options were varied.Well done The Abbey!!
SarahGJ1 . 2020-07-24
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Since coming out of lockdown I was looking for a pub where social distancing was in place. I have to say the Abbey has got this perfect, the staff are friendly & very accommodating. Kathryn & Emma have catered for are needs each time. The set up is perfect where you can sit inside or outside in comfort & still distance yourself. Well done
959matthewh . 2020-07-20
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We had a meal here for my sister's birthday.The food was beautiful and the staff were so lovely,kind and gracious.My parents took their labrador and within five minutes a member of staff came to us with a big bowl of water for her.I can't recommend this place highly enough the staff are so so lovely and the food is out of this world.We will definitely be going back to the Abbey.
lisaroberts74 . 2020-03-02
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How Fabulous, as my other half is a Bury native we just had to have the Bury Black pudding and bacon fritter with a poached egg! Heaven!! If you're here for a bite to eat this is a must have starter. The egg popped perfectly covering the fitter, the taste was amazing and cooked to perfection, very pleased!The staff here are absolutely lovely and nothing is too much trouble!Well done staff, chef and management of the newly beautifully refurbed Abbey.
NikkiO255 . 2020-02-25
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really lovely pub ,friendly staff i visit quit often due to living near by the food is really good i have enjoyed every meal i have had there it is very clean and the refurb is relly nice ,pleasent place to eat ,and will keep going there ,top marks to landlord and landlady .
irenej644 . 2020-02-25
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Reader of this review to select own rating as I'm perplexed. I've selected mid range rating because it's a requirement of the review to rate.With relatives visiting from Ireland we decided to have a family get together and opted for a meal at The Abbey which was duly booked. 20 family members travelled from Ireland, Chester, Widnes, Whitehaven as well as a few from St Helens. Other friends would join us later to watch England v Ireland 6 Nations match.With the formality of the meal over and the distraction of the rugby at an end we settled in to have a chat and a drink.It was at that point we were informed that we would have to vacate as the tables were booked for a subsequent party. There being no other tables or areas available in the busy pub we were forced, unapologetically, to leave.Apart from one or two hiccups on arrival, which were sorted out promptly, everything was great up to that point, food, service, surroundings all great. We chose The Abbey becuase of it's great reputation and because it was where we all met as a family the day our mother died.As the organiser of the day, the bad taste in my mouth will take some time to dissipate. I didn't want to write a negative review so I'll leave you to make up your own mind.The historic, traditional cry from the landlady "we've had your money now push off home" comes to mind and is almost appropriate here.
WinniesSon . 2020-02-24
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Lovely place. I have been twice now, once with a friend for tea and then lunch with my two children. The staff and management are very polite, helpful and friendly. The food was delicious on both occasions and the kids loved their meals. Looking forward to a trip up the road to this place in summer as I would have never have known there was space for that hidden beer garden :) Glad to have another nice local that is very welcoming.
Natalie L . 2020-02-21
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I visited the Abbey in January having not visited for many years. I was more than pleasantly surprised with the improvement in the decor. So much so that I had lunch there in February. The staff were very courteous and polite and very helpful. Furthermore the food was delicious and I will regularly go there for lunch from now on to sample the rest of the menu.
Jimbocollo . 2020-02-20
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A brilliantly presented public house / restaurant at the heart of St Helens, which has undergone excellent refurbishment to its highest standards. Their excellent array of food and beverages are outstanding. The locals are always friendly and a pleasure to be around. A warm and professional welcome is always guaranteed at the Abbey. Definitely worth a visit. Kindest Regards from North West Wales
Gwo24 . 2020-02-19
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A lot of money has been spent refurbishing this pub and is 100000% worth it...the food is reasonably priced and excellent value and very tasty..definitely worth many visits (we did).the atmosphere is very relaxed and superbly clean and tidy....15/10...
Jim S . 2020-02-15
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Just got back from a Valentine's meal with my wife at the Abbey. As usual great venue, great food, great staff - what more can you ask for.
neilrconnolly . 2020-02-14
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Came across the Abbey by fluke we were looking for somewhere else got fed up when lost saw the Abbey said that's it I'm avin a pint well what a blessing lovely pub/eating house since the lost incident we av been every weekend and av eaten every time can only say the staff are really professional the food excellent the decor very good lovely background music and played at a volume where you can also av a conversation amongst yourselves without shouting all in all a nice place to visit for food and I didn't hear any foul language (credit to the management) I have one complaint that is it's not a cheap place drink or eat but it is good value but is it really necessary to charge 50p for a splash of soda are you not making enough profit there are not may if any charge for soda water!!!!!
Stockers7 . 2020-02-10
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Really good food. Braised beef was delicious. A bit peppery but I liked it.My husband had the hanging skewer (fillet steak) - very nice,with salad and chips.
Road829564 . 2020-02-05
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Excellent service. Food was well presented, cooked beautifully and hot. Drinks were spot on. Overall a great experience and will be going again and can highly reccommend.
Withthewife . 2020-01-22
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I won't be eating in The Abbey again. Wish I had read the revues before going in. My food had to be sent back as it was lukewarm probably because it was served on a cold plate. The peas served with the meal were like bullets and really not inspiring either. I did get an apology and a hotter meal. The selection of ales was good, the wine a bit on the pricey side, the menu similiar to Wetherspoons but pricier.
Somuchmessing . 2020-01-20
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We went in at 5.00 on sunday evening liverpool and Everton were playing so we waited till just after 6 2 order food only 2 be told they had closed the kitchens as no food left I understand they had been busy but the menus were all still out on the tables a big disappointment
pennyabby . 2020-01-05
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The pub has just apparently had a refurbishment and is nicely decorated and comfortable.
GeoffN687 . 2019-12-28
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Had not booked so decided to go early (live football on in all rooms) and good job we did..!! Half full at noon...we sat down at a comfortable table, but most table occupied half an hour later.
H6859MTsteveg . 2019-12-21
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1st visit was with family 2nd visit was with friends. 3rd visit was with family. Each time has been really enjoyable with good food, lovely surroundings & excellent value for money
ritaasch . 2019-12-20
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136 Opinions
Came for drinks with partner Lakan and Mark were so lovely and attentive couldn't do enough for us will come again maybe Try menu next time.
9 Opinions
Great pub, good staff, all feel welcome, pool table, duke box and live music . its a regular pub, nice and quiet pub, great beer.
249 Opinions
Always love paying this place a visit when i can, very lively atmosphere, the dj knows how to tear up the crowd with his banging tunes and get the place rocking. Great place for drinks and entertainment 👌
18 Opinions
I thought that the barmaid who was working on the sunday (Her name might have been Beth or Ben) Was very nice. I felt that she was doing a lovely job puring me pints and Double Steamboats with lemo.
23 Opinions
I placed an order on just eat at 2.30pm, so not even a busy time, it took them 5 minutes to respond to my order and they declined it and still took the money from my bank! I phoned them up to ask why my order had been cancelled, a very rude male memeber of staff answered and said because they were “too busy”, I wouldn’t have minded waiting a little while for this, they had my number could they have not rang and asked? I said “seriously you cancelled because your busy?” Like what food establishment isn’t busy? And he very sarcastically replied “ yeah seriously” what kind of staff does that!? Not an apology or anything, very rude and disrespectful to their customers, they need to employ people who can actually manage to do their job, it’s pasties that go in the oven not rocket science, not exactly a hard task is it, never have any problems with the other pound bakery’s so just avoid this one! Absolutely appalling…..