The Gentleman & Scholar Pub and Terrace in Birmingham

Every visit to the gentleman & scholar pub becomes significantly more delightful thanks to Chris, the remarkable waiter at the hotel bar. Chris sets the standard for what hospitality should look like. From the moment you enter until the last sip of your drink, his presence enhances the entire experience. With a smile that lights up the room, Chris always makes sure to greet guests warmly, ensuring everyone feels welcomed and valued. His attentiveness is unmatched; he has this unique ability to be there exactly when you need him without ever being intrusive. Whether it’s a quick check-in to see if you’re enjoying your time, or if you need another round of drinks, Chris does it with a finesse that only a truly dedicated professional can manage. He doesn’t linger, yet his timing is impeccable, always appearing at just the right moment to take your order or offer assistance. What really sets Chris apart is his exceptional service ethos. Despite the busy environment, he never makes you feel rushed, always taking the time to ensure your needs are met with a genuine smile. His promptness and efficiency are commendable, always managing to be there when you wave for him, ready to serve with grace. In a bustling city where the mark of an excellent waiter is often overlooked, Chris shines as a beacon of exemplary service. His dedication not only makes our visits to the Gentleman & scholar bar memorable but also makes us look forward to coming back. If you’re ever at this hotel, do yourself a favor and seek out Chris at the bar - his service will not only meet but exceed your expectations!

Great service from vas beautiful food good atmosphere would recommend for any occasion , drinks were great aswell bosh

Because we were guests at the Hyatt Regency, we chose this restaurant to have our Christmas Dinner. It was within the establishment and we assumed, despite being a pub, that it would offer some of the hotel’s elegance. It was fairly busy, but not fully occupied; we walked in without a reservation and were able to find a table with ease. Immediately after finding a table, one of us went to the counter and ordered two Cosmopolitan cocktails, the red snapper and curried goat. The ambience was pleasant and buzzing with a blend of music and patrons chattering. 30 minutes passed, without us being served, so we went back to the counter to ask about our order, that's when the young lady admitted to have forgotten about us and apologised. Some minutes later she brought us two pink coloured drinks, pleasantly decorated, and a complimentary shot of alcohol to appease our inconvenience. Unfortunately, the drinks were more beautiful than they tasted; needless to say, they were not cosmos. Our main course eventually arrived, again, beautifully presented, almost picture-perfect, if the table was not so small. Too much salt. That’s it. We will say no more. This meal costed us a whopping Eighty Pounds, and clearly was not worth it.

Had just flown/took train all the way from Vancouver and felt absolutely horrid. It was late and we were hungry and not in the best of moods....our server Christian turned it all around for us with his amazing attitude and spectacular service! We are dairy free and this is usually a challenge wherever we go...but not here. Fantastic options were already available and then he went the extra mile speaking to the chef and making notes on our Hyatt room to ensure we were well cared for during our stay. Really delicious proper fish and chips and kind care made all the difference. Slept like lambs after all that. Very grateful.

Had just flown/took train all the way from Vancouver and felt absolutely horrid. It was late and we were hungry and not in the best of moods....our server Christian turned it all around for us with his amazing attitude and spectacular service! We are dairy free and this is usually a challenge wherever we go...but not here. Fantastic options were already available and then he went the extra mile speaking to the chef and making notes on our Hyatt room to ensure we were well cared for during our stay. Really delicious proper fish and chips and kind care made all the difference. Slept like lambs after all that. Very grateful.

So grateful to our bartender Luke for making the experience so much fun. The drinks, atmosphere, and food were out of this world! Definitely worth a visit (or 7!)

I can’t thank enough the italian chef -Alessio - for his great food and for adhering to my health conditions. Grazie mille. Also, the impeccable team at the bar - Vaz, Luke and Santos. They really do make sure you feel welcome and their service is the best. Thank you guys & look forward to visiting again soon

Really nice food and tofayel was very helpful and very nice waiter he was very good and he is very polite thankyou

Great time at Hyatt Birmingham. Tafayel at GS pub was simply amazing, a true hyatt representative, offering great hospitality.

Absolutely worth it, please have the best cocktails and food in the city, The staff is friendly, and I just love the music.

We had late snacks here following an earlier party at the hotel and we were staying overnight at the hotel. They were quite busy and the food orders took forever but they kept us informed, apologised and explained why the delays. We were having a good time and in my opinion, problems can arise but it is how they are dealt with and our waiter was superb in his attitude and his service so for us that made up for it. I didn't get his name unfortunately but we were there late evening of the 5th August if that helps.

Nice 👍 place bar service 💯 very good

Recently visited the Gentleman & Scholar at the Hyatt with some family, looking for a quiet place we could enjoy a drink and a bite to eat as it was the last night of their visit. With the rest of the establishments in the vicinity being full and noisy (as is to be expected on a Friday night), we decided to go with what we thought we knew and went to the Hyatt. We had only ever known superb service and quality at other Hyatt hotels, so we were confident this would be the same. The pub was not busy at all, only two tables were occupied with two people each when we arrived fairly early in the evening. This didn't change much during our stay. We sat outside as the A/C was quite cool inside the establishment. Having waited for about about 7–8 minutes to be brought the menus, as there weren't any on the tables outside, one of us had to go inside and ask a member of staff, who hadn't bothered to come round, preferring to congregate behind the bar and chat — I think it was four of them! The gentleman we spoke to seemed to think we were blind and insisted there were in fact menus on the tables outside, when there were not. Having eventually realised we were in full possession of our visual faculties, he brought out menus. This echoes the "slow service" noted by other reviewers. Not a great start. I ordered a G&T, asking the waiter whether they had any particular gin he thought worth trying. The other two ordered a glass of prosecco and a beer. The waiter struggled to remember which gins they had at all, having to look at the menu himself and then recommending his personal favourite, which I chose. I'm not sure whether he was new and nervous – which I'd be happy to forgive to a large degree, as I have personal experience of waiting in a restaurant and bar and know the feeling. However, we all got the impression that something else might have been clouding his perception of reality. The drinks came, and while the drinks themselves were alright (you can't doo much wrong with a beer and a glass of fizz unless they were off), my rather simple G&T was underwhelming. It's a simple drink to make, but at about 20£ for a double, you'd better get that absolutely perfect! The ice machine is must be some average grade thing, delivering rather small cubes that melt too quickly, rather than the high-grade bar ice one expects at a hotel of this name and for that amount of money! The Hyatts I know from recent experience all had this. The glass itself was also not much more than you'd find at IKEA, I am sorry to say. That goes also for the prosecco glass, which was chunky and something you'd get at a provincial insurance company's Christmas party. It felt and looked cheap, as did the plastic tooth-pick in my G&T for garnish. No coasters were provided. The toilets in the pub, which I used, were shocking. The stench in there was disgusting, as was the cheap plastic air freshener that had seen better days and clearly hadn't been replaced after being depleted. One can generally judge a hotel by its facilities, and if this is what the rest of it is like, I would recommend Hyatt take its name off the building. Same goes for the ones in the lobby, with added toilet paper draped across the floor for decoration that night! The food we ordered was lovely, and the waiter eventually seemed to have woken up a little more, visibly making more of an effort and thereby somewhat redeeming the rough start. As for his colleagues, it is baffling how they could gather behind the bar and chat as if on break, while there are more waiters than occupied tables, with new customers having arrived and not been seen to. This is not what any of us were expecting at a Hyatt, which we had known from other cities to be top-notch. I will not be returning, as the prices do not in any way reflect the quality of service or the experience one would expect, I am sad to say.

This is the pub within the Hyatt hotel. A pretty disappointing experience overall. First observation when ordering at the bar was the literal dozens of small flies buzzing around and feeding on the beer inside all the draught tap spouts. Absolutely gross! A pint of Heineken lager was £7.20. Expensive by any standards. The staff were lovely but the service was fairly slow, even on a clearly quiet night. The food (chicken burger in my case) was expensive (£19), bland and poor value overall. Definitely better food and drink options in the area, which is a shame because otherwise the hotel itself is decent.

It's ok. Was expecting a far better bar in such a lovely hotel.

Such a good experience at this bar, very polite and friendly bar man. Deffo recommend the drinks were amazing

Really wonderful place to eat, the staff were great and the food was nice. They had a really big array of spirts and really nice draft beer's, cidar and larger array as well

A great place to celebrate, but can be very noisy for conversation

Had a great pre theatre meal there - ramen and a pizza. Fantastic waiting staff who were customer service ninjas staff which really made difference. It’s a wee bit pricey but that buys you an escape from the Brindley Place Magaluf carnage round the corner.

Good if no live music plays. The place is small for any live musicians!

Great table service at pub. Stag were great to me and my guest

Every time we stay at Hyatt, we pop into Gentleman & Scholar for an evening meal and drink. The food is good, and the waiting time is reasonable even when the place is packed. What makes the place great is the staff. Thanks to Santos, Aftab and Abhi for going above and beyond during our recent stay.

First time in The Establishment, Excellent Service & Very Classy

The service is very bad and every time you go the prices of the drink vary and within a very short period of time. The place is not clean and the waiter of the place is very rude.

Nice bar, comfy seats and a relaxed vibe. I felt the cocktail list was a little lacking, maybe a few more would be nice. However, the Old Fashioned I had was very nice. The lady behind the bar was quick and pleasant, but a little quiet. I couldn't hear what she was saying to me. Other than that, it was a nice visit.

Overpriced and terrible bar service. Only upside was that it was empty so we had plenty of room.

Cozy bar at the Hyatt with great staff and lovely atmosphere.

Twice the bar staff got my order wrong ( on 2 occasions )

Love staying at the Hyatt as the staff are amazing but this is the second time I have tried the bar and sadly the service is slow slow slow slow ..they all look very busy but service for food drinks anything even asked them to put on some ambient music flew over their head really need to improve on the service ..I mean all I ordered was a soft drink wings and fries ..over 45 mins wait ..no great food asked to speak to a manager which took another 10 mins

A little noisy, but a great place to sit outside and people watch.

Lovely atmosphere. Relaxed and wonderful staff

Robert was out bartender for the evening. Such a lovely guy. Fantastic cocktails and a lovely atmosphere to relax.

Great selection of beverages, excellent for watching the world go by. Fantastic singer. Relaxed atmosphere nice decor

Cocktails here are... on point.

You don't have to be neither to frequent this establishment .Just go in and enjoy off the normal.

A really nice bar. Reasonably priced, clean and prompt service.

Visited with work colleagues great terrace

Decor a bit tired. However lovely ambiance very friendly staff and had a lovely meal.

To Robert, Ionut and Santos a huge THANK YOU ! you made our experience great ! from the first moment we arived, until we departed ! Your professionalism was one of the best !

Brilliant. Service was quick and drinks were flowing. One happy customer

My girlfriend and I came here for our 1st Anniversary and our waiter Ìoan was amazing. The food and service was faultless, and Ìoan went above and beyond to ensure we had a great experience. Highly recommend. Thank you Ìoan

Visited here after arriving late at the Hyatt and needing a bite to eat, ordered the Irish stew and club sandwich. Irish stew looked worse then food my dog gets, complete mush, cold and bread that might have been cardboard. Club sandwich was cold and dissapointing. No napkins, no salt/pepper and no condiments supplied, service was non-existent. The worst meal I think ive ever had and I paid £40 for the privilege!

Lush. Staff are great, can't fault anything.

Lovely place for a cigar and drink!

Attached to the hyatt. Always a good experience. Check it out if you like a touch of class.

Dirty stained seats & rugs. Weird fake fireplaces & bright lights. £ 13.50 for a sandwich! Only saving grace was the very friendly staff even though they lacked in training.

We were only going there because of its convenience to Symphony Hall. My daughter fancied a cocktail and so I said I’d order one each. Went to the bar, ordered our drinks and sat down. There were two males behind the bar, one of which could not make the cocktails so I anticipated a wait. The bar was fairly empty, maybe ten people in there.We waited and waited and after twenty minutes my daughter inquired as to the possibility of us getting our drinks? The barman who was supposed to be making our cocktails was not there and the other one told her” he’ll ask his coworker. Another five minutes passed and the other guy returned with a keg, which he had to fit . A suggestion to Hyatt: train all staff, keep a list of orders to be done in the sequence that were taken. What an utter shambles!

Quiet. Clean. Standard fare. The service is slow but it's never going to be a bad experience.

We came here after our bottomless lunch at the Aria Restaurant as they are next to each other. We had been having Champagne for lunch, but the bar apparently had run out so it was only Prosecco left. They poured a half glass with what was left in the champagne bottle and was given complimentary. The outside area is covered in astro turf and has a very sports bar feel. It does not feel like a bar that should be charging £4 for a small bottle of coca cola....but it does. Also we were almost charged for champagne still, and the more expensive rose glass at that. This was corrected when I pointed it out. Just doesn't have the classy feel I think it;s trying to have.

On our way to the canal area my twin brother Stephen and I decided to go to The Gentleman & Scholar Pub and what a very pleasant visit. I loved the look of this pub ,the interior is plush ,lovely furnishings and decorated tastefully throughout, a really good pub in a fantastic location. We were here on a Tuesday evening, greeted warmly by a very pleasant member of the staff, we gave our details of name and phone number to assist with the governments track and trace system and then sanitised our hands and ordered a beer each, we chose a German bottled beer ,a wheat beer from Paulaner Brewery, these were served in excellent condition being iced cold and sparkling and we just kicked back and took in the great pub we were in and planned out the day ahead while sipping our beers . My beer was outstanding, a zesty,effervescent wheat beer,hints of orange ,a really refreshing and thirst quenching beer indeed, my twin brother Stephen also gave me a thumbs up to his beer. We both really enjoyed our beers in here and although our visit was only fleeting for a first time visit to here we had a great time. The Gentleman & Scholar Pub is easy to locate along Bridge Street. Opening hours are; Monday to Sunday, Midday till Midnight. A great pub,if your in the area most definitely well worth a visit.

Ok for a hotel bar. Expensive.... Obviously!!

Rubbish - one member of staff serving. We booked another venue for meal after waiting 20 mins to be served drinks.

Lovely relaxed environment, warm and cosy on a cold night. Very expensive for drinks, compared to other bars. Staff pleasant and friendly, keeping a very clean establishment.

Frustratingly slow to get a drink! However it is a nice comfy place to sit when you do get your drink

We stayed at that Hyatt Regency October 4th and decided between the two restaurants on the menu. The pub won. There is plenty of seating and TVs playing the footy. Even spotted Cardiff City football staff and Neil Warnock at the next table. Our waiter, I’m afraid I forget his name, was fantastic. Very attentive and professional. I had the Wagyu burger which I would recommend. The house merlot went well with it. Prices are reasonable but not for leaner budgets.

Nice atmosphere. Nice outdoor seating area. VERY pricey drinks. Food sizes are small for the prices.

The service here is impeccable. The gentleman with the beard was always happy to help. We stayed at this hotel for 5 nights, and got great service each night.

Beautiful cocktails made by Mika. She is the consummate professional. She could and should be a bar manager. She is an asset to the company. Would highly recommend this pub and will definitely be returning.

Pub had an great atmosphere and provided excellent service. There was a good selection of food on the Menu.

We came back from the theater and we got a great meal in the pub even after 22:30. Very pleasant staff and great environment. Surely recommend this place!

Tje decor and ambience is excellent

Visited on the weekend when staying in the Hyatt regency. Ordered a few cocktails which were nice but very pricey for the size and amount of alcohol in them. Nice atmosphere and nice enough bar staff. Would recommend for a treat

I like the black burger bun. Food is good, beer is priced ridiculously

Great place to go for a drink after a concert at the Symphony Hall. Then you can get a taxi when the traffic is better. Nice Bohemian atmosphere around the hotel. The sort of place where you can people watch and get inspiration for a novel. Price is steep though

Very nice surroundings but very expensive. £4.50 for a pot of tea.

Very convenient if at Hyatt as is part of it! Nice modern pub. Food ok, had a nice burger which was well presented and tasty. Lots of options nearby, so it’s let selling point is convince for hotel for tired travellers.

Great service and lovely food. Only thing to note is that the Caesar salad chicken skewers are EXTREMELY spicy. As I have lots of allergies and can't eat chilli/cayenne I had to swap them with hubby - it was no great hardship, as his soft...

I wasn't allowed to enter because I wasn't wearing jeans.slacks were too nice for them!!!

Called in for a Cocktail with my wife perfect place to relax at the bar

Great drinks in a small elegant bar.

Very cosy place to spend evening!!!

pizza chips and a pint what more could you want , lovel;y outdoor cosy seating area with outdoor heating , cushions throws

We had a great meal there .very friendly staff I would highly recommend this place.

Pricey but nice and relaxing good bar snacks

We visited it at Christmas day as it was the only open restaurant for food near to the hotel where we were leaving. It was very expensive for its quality.The drinks were very expensive, the pizzas were full of oil the dough had not a...

Great venue visited during the Specsavers Partner Seminar. Fun times.

Great place to meet and mix with friends, love the atmosphere in here.

We loved our visit for a last tipple before bed we decided on cocktails and food but we really wanted the Christmas cocktails which were absolutely amazing lovely for a Christmas trip to brum after the market but after them at nearly £13 pound each...

Nice place to be fair but you ain't getting drunk @ 6.25 a pint

Fantastic lunch good food great service

Lovely comfortably surroundings to enjoy your drink without loud noise. The atmosphere was very relaxing, just what you needed if your legs were tired after a busy morning. It was extremely clean and glasses were sparkling. The staff did what you expected of them, and...

We was at ICC for a political Conference. For the break halfway through on each day we headed here for dinner, so convenient first off. So of course at night the same & as we entered it was friendly etc even though many of us...

A really nice classy establishment with great clean and comfortable seating. Drinks and food are priced above normal. Intact had a the same Gin for £5 earlier. Although we could by proper cigars here. Properly stored in a humidifier. Good experience.

Had a few glasses of wine and a curry after work, good value, good service, will use again if I stay in the hotel.

Popped in here for a cocktail before going to Symphony Hall. It’s a lovely, plush bar. However, I didn’t see anything that appealed on the cocktail list so I opted for a mocktail. I basically paid £5.50 for a glass of ice and a slice...

Visit the G&S as it is next door to the Hyatt. The footie is on the TV and although the beer is a tad expensive, then staff are welcoming and patient.

Best place to drink and chill out on Broad Street

I visited this place while being a guest in the Hyatt hotel. It is nicely decorated and reasonably quiet so you can have conversation. You can have some food here and alcohol. Service was quick and pleasant. There is also access from the street so...

As we had arrived early we decided to have lunch. Very relaxing atmosphere with good but not intrusive music. I had Caesar salad with prawns and my daughter had a burger. Very good choice of drinks too.

Good outdoor space with heat lamps. Street scene currently marred by large construction works. Drinks somewhat pricey.

Great hotel bar. A vast variety of coktails and late night food. Heated smoking terrace. Service is excellent very professional staff. Highly recommended.

Great place for a drink. Although those drinks are at a premium price.

This is a better than average hotel (Hyatt Regency) bar. The table service is very good. It’s location is excellent, in the centre of busy Brindley Place, but it has a calm atmosphere (and it’s quite dark) which I enjoyed. It serves until (very) late....

It was alright food wise. Interesting twist on a caeser salad. The service was good and rather quick but over all experience. There are definitely better places for a drink and nibble.

This bar is located on the ground floor within the Hyatt hotel. There is a separate entrance from Broad Street. Friday and Saturday nights on Broad Street are notoriously lively. Although the prices are quite high, staffing levels were not adequate for its location on...

The Gentleman and Scholar is a very comfortable place to enjoy a drink or light meal while staying at the Hyatt Regency. Much better than the average hotel bar. It is really made better by the attentiveness of the staff and friendly bartenders.

For my sins I am a cigar smoker and I have been searching for a bar to buy cigars in Birmingham for a while. The selection of cigars here is vast and the service friendly. The prices are quite high here for drinks but this...

A good place to eat if you are staying in the hotel and don't want to leave. If you want to try something new I would recommend the doughnut burger....

The bar is OK, service is good. Possibility to sit outside on a heated terrace. Located on one of the most important streets in the city

As i was staying in the Hyatt so thought check the bar out and the cocktails were good put pricey and the atmosphere was good too.