The Gatehouse in Newcastle-under-Lyme

Thank you Sarah for making a lovely catch up with Friends a special occasion. You really went the extra mile and we were truly over whelmed by your kindness 💕 The table was laid out beautifully, the prosecco was a most welcome gift 🤗 You truly made the lady of the hour feel most special. Thank you so much 😘 23/11/23

We've just been a return meal yesterday it was lovely the staff couldn't do enough for us will definitely be returning many thanks

Thank you to Sarah and team for the excellent buffet food and service for our son’s christening last weekend.

First time I ever came to the pub/restaurant with my partner. The bar staff were very polite and welcoming! There was plenty of tables and seats to choose from. We ordered food and drink from the Greene king app, the bar staff were really quick in the space of 5 mins of ordering food. The mains and desserts were really nice! Best food I had. We will be back again soon!

Called last night with the wife and a few friends for the big bank holiday weekend Dougie Mac charity event what can we say brilliant. they had a female singer on who was really good and various other fund raising events on.well done to Sarah and all her team for a fantastic night and let's hope the weekend goes the same top marks.

Called in for a comfort break and decided to have a large coke as it was a warm day - having purchased £3.25 pence worth of coke including 2 ice cubes and a slice, i asked the bar tender if they felt that this was value for money and was told that this is the measure for a large coke. Having purchased a large coke in a large glass the expectation level was set as a large glass would contain a full measure of coke the bartender was not prepared to top up the glass, and repeated his strap line as that was the measure for a large coke, so i walked out and left it.

Very good, reasonably priced pub fayre. Not a gastro pub but definitely above average Friendly and helpful service from Connagh. Will visit again when in the area. Would recommend the Rump Steak toastie washed down with a pint of, well kept, Abbot

Love it, building is relaxing. Music is good and the beer is just what I need to have a chilled out night

Staff were friendly, Big Thankyou to connagh for supplying me with some good cappuccinos during the afternoon. I will be returning soon

We went last night for the second time for a family meal. A nice friendly pub grub atmosphere, very good value for money. Monday night it was fairly quiet so easy ordering and the food was delivered quickly. Good quality, and in the main good sized meals. My only reason for not giving a five star was that having a mixed grill and being asked how I wanted my steak when I ordered well done it actually arrived as medium, I know it's not a huge issue but just personal preference. We've already booked to go again, it's definitely worth a visit! One of final comment the staff were brilliant! Friendly and helpful, made the visit a pleasure.

Totally disappointed in the food and service we have had here tonight. Came on a very quiet Tuesday evening ordered meals for 5 people. They were basic meals off the menu waited 58 minutes for the food to turn up on our table. There was another table of two eating they also waited a very long time. When the food turned up it was not worth the 58 minutes we had waited. I had the all day brunch at 9.99 you would get more of a food van in town. My two eggs had probably been cooked 58 mins before the rest of the meal. Don't bother coming here for food not worth the petrol money. In their defence they gave us free soft drinks as they were aware we were not happy. They didn't offer these I asked them. Overall experience 0/10

The staff are always lovely. The food however is very hit and miss which is rather off putting. Living locally makes it an easy option, however I'd be more inclined to drink than eat here which is a shame. We eat out once most weeks and it would be nice to be able to walk to the local to enjoy good food. Drinks and staff 10/10 Food on this occasion at best 5/10 . Small portion size and over cooked to the point of dry. I did mention this to the manager on the day. The option to send back food and complain to staff always seems a pointless option when you are out for a pleasant experience. This was a late lunch and the pub was not particularly busy. Come on Gatehouse 🤗 just give us great pub food of a decent size and quality every trip and you will have smashed it 👌

Called on Friday with the wife for wedding anniversary food and drinks lovely I had the mix grill and the wife gammon both meals were beautiful the mixed grill was to die for. Staff always polite and welcoming and the pub itself lovely atmosphere top marks to everybody be back again very soon

A great night out at the Gatehouse, good food and great service. The food was hot, tasty and great value for money. Plenty of choices for all including vegetarian. Definitely worth visiting again for our family.

Stopped by this pub after a long motorway journey home from holiday for a bite to eat with a few friends I'd been camping with. Food was nice and staff were chatty and interacting making us all feel welcome asking us about our trip ect. Thanks to Chris been a great host and the the girls on the bar we have never been here before but will certainly come back when we are in the area.

Visited with my children during this half term for a birthday meal. Nice play area outside to keep the children occupied whilst waiting for food. Food came promptly and was very tasty and of good portion size. The service from the team was great, very...

We visited mid afternoon, there were very few tables occupied and we were advised that the wait for food was 1 hour. Would not recommend

Had a great meal out with my family. Food was great, nice atmosphere and friendly staff. Will definitely be returning

The staff tonight were running around and not once did we not get a smile and good service. Thankyou for such a lovely meal. The Katsu chicken and the lasagne i would recommend to anybody visiting. Special thanks to connagh for the quick and great...

Lovely welcoming staff, great beer and food! Couldnt think of a better venue to meet friends and family!

Omg terrible , probably alright for a drink for the locals but not many eating and I can see why! Ignored at the till, 40 minutes before told order was mis placed and food was being cooked. Child’s roast was good to be fair, good...

When we arrived there was a kids party going on and some kids were running wild. We ordered at the bar and I had the sharing platter for a main course. We had to wait over an hour. When mine arrived it looked lovely. Unfortunately...

3 meals requested all were unavailable had to ask what they had got, asked how long, half an hour,after 1ht 15mins no food apparently an issue in the kitchen it would be another half hour at least no other people had any food so I...

We called in for a bite to eat, while travelling from Scotland to Wales ( it’s just off the M6 ) rather than stopping at the very busy and bustling services ! They were very accommodating with our dog , the food was great, staff...

What a fabulous meal the steak was delicious Melted in your mouth the garlic and mushroom sauce just finished my steak off will definitely be going back again

Love this place been a few times now, food is always cooked perfectly and all the staff are friendly and welcoming. And the venu it's self is an alright scene. Did have a slight issue this time round that I did bring up but deffinatly...

The whole experience was lovely. Bar staff and the manager were great, the food was very good indeed, and it was all very reasonably priced (especially with weekly offers coming were used). It was a lovely, relaxed experience with good food and a very good...

Visited on Saturday 23 July 2022 with 11 others (including 6 from Birmingham) for our annual fantasy football get together. It had been a number of years since I had eaten here and used to be a regular some years ago. The food (gammon) was...

Thanks to all the staff for an enjoyable family afternoon for our 70th Birthday. The quality of the buffet was excellent and the service was superb. The whole family enjoyed it so much A very safe play area for young children

It has beautiful decorations and lovely staff. They were kind and welcoming. The food was good and was brought to our table quickly. Had a great time.

Came here on the way back from London to watch some footie. Ordered some carveries which were nice and a reasonable price but I had enquired that I later spotted a sign said u got a free starter or dessert or carvery to which they...

Staff were super friendly and made the whole experience amazing along with the great food. Will definitely be returning soon

Good food, great value, warm atmosphere with friendly attentive staff would definitely return & recommend. Beer garden will be great for the summer.

On arrival bar person /chef very welcoming 😀 my self and my partner chose 2 mixed grills The food was undercooked and cold. We left some of the food as we did not want to be ill the chicken was not cooked enough nor was...

Not best pub in area food can not get to hot green king send cheep scampi staff helpful say good meal cotton mill get better meal

Pop in for the football at the weekend and was made very welcome by the staff. Got some food and it was not to bad and the beer was good to they had ipa on

I come in at the weekend to see the football and found to games on at the same time which was great go talk to one for the bar staff and they said they will be showing all the games. I had a ipa which...

Attended for a xmas do, Gary the manager went above and beyond to ensure we had a fantastic experience. The food was delicious and excellent quality . Jessica one of the waiting on girls was extremely polite and hard working and went out of her...

Had girly Christmas doo here ! Amazing food amazing staff Gary the manager went above and Beyond also Jessica a young girl who’s just totally amazing What a lovely thoughtful young girl she is Totally recommend Well done to all

From start to finish we had an amazing time! Jessica, who served us was so polite, friendly and knowledgeable. Nothing was too much trouble! Gary, the manager also made us feel so welcome. He was funny, helpful and a pleasure to meet. We ordered from...

Excellent service all round ! 👏 no issues warm and welcoming ! We will sure be back! Love this place !

I went here Friday evening with 8 family members for a festive meal. Everything about the evening was amazing. Food was delicious, our table was decorated lovely and they had even put a Christmas tree next to our table, staff were friendly and went above...

Lovely atmosphere staff really friendly especially Gary who is handsome as hell! Food was perfect definitely recommend

I visited this pub because a friend recommended it as a new manager had taken over (gary) him, a guy named josh and a lady named Emily couldn’t make us feel more welcome if they tried! The food was out of this world! There was...

had a small catch up with friends at the gatehouse and we were really impressed with the whole atmosphere of the pub beautiful christmas decos and amazing food will definitely be visiting back and telling others of this great experience

What a lovely pub. Never been here before as it didn’t have the best reputation. Gary has done a fantastic job. The pub feels warm and welcoming, the Christmas decorations are beautiful, not what I would have expected a few months ago. The food was...

I met up with my family at the Gatehouse for lunch yesterday . We travelled from Manchester and Cannock. The staff are very friendly. The food and service was excellent even with them catering for a large childrens party at the same time as meals...

I would like to express my thanks to Gary and his team. Everyone was so welcoming and friendly. Food was amazing and I can't wait to come back soon.

Lovely evening with family food was lovely and service was great. Staff very friendly. Place was clean and inviting.

Great atmosphere, amazing food and great staff. The waitress Jess was kind and very attentive. Will 100% return!

Beautifully decorated pub and main courses were enjoyable. Unfortunately we must have been forgotten about after ordering desserts through the app as we waited half an hour before informing a waitress we had ordered, who then proceeded to go into the kitchen and make them...

Great swift service great food and friendly welcoming and helpful staff. Would definetly recommend to anyone looking for a good value meal

I dont know how or wht this restaurant has so many fantasic reviews, last time we ate there fhe food was poor, when i drive past the carpark is usually empty.

I cannot recommend the meals at the Gatehouse enough our super chef Connagh cooked my Gammon to perfection he was also very attentitive to both mum and I. Twice I've been in this week both times have been fantastic experiences thank you to Gary the...

Lovely staff, very friendly, we were served by Linzi who was lovely and checked up on us throughout our visit. Good food and a stonking pint of Guinness

Went today called in on way home from shopping at trentham.wasn't busy got a table then went to the bar to order two meals for £11.49 excellent value we both had gammon.when it arrived it looked lovely and it was, very tasty Friendly waitress and...

Once again the food was delicious, with good portions which arrived promptly and hot. The staff are very attentive and welcoming, as special thank you to Lyndsey who always makes us feel very welcome.

Tried this pub and was met by Jessica who found us a last minute table. Food arrived nice and hot and was lovely! The waitress was fantastic and ran up and down to make our night out one to remember. Told us that there was...

Lovely pub food with a warm welcome and great atmosphere. Had to wait for a table but was seated in the bar until a table was ready. Food arrived within 30 mins and was absolutely well presented, hot and served with a smile. Highly recommend

Staff went above and beyond with a constant smile on their faces. Food was prompt and warm. Would highly recommend

Josh was absolutely amazing. His service staff pulled out all the stops for us when we booked for a cozy evening meal. The food was hot, fantastic, and plenty of it. We changed a few items around and josh was happy to do this and...

Came in and was looked after by a Kim during our visit this week. Attentive staff and environment. Food is also highly recommend.

Waited over an hour for food, the restaurant didn’t seem that busy really, the poor waitress was absolutely rushed off her feet but she was still really helpful and polite. When the food came it was average, I wouldn’t have minded waiting 25-30 minutes for...

Ordered from the main menu - 11.54am The food arrived after about 25 minutes which was okay - we were the first lunch order. My vegetarian haloumi and chips with mushy peas and tartare sauce...chips lukewarm - haloumi tepid which was going chewy - mushy...

Heard they had starting doing breakfasts so called with 6 work colleagues to give it a try so glad we did it was fantastic. well done to Josh the chef and Lyndsey and Josh for great service all my work colleagues have all said they...

Great meal out with the family, friendly service by Lindsy and Angela Meal was cooked perfectly by Josh in the kitchen. Even time for my grandad to have a play in the kids plah area before we leff

Stopped by for a meeting. Food was absolutely amazing and staff were amazing. Lindsey and Matt were spot on defo an asset to the company. Well done we will be back soon!

We were greeted by the manager Gary who was very tentative to our needs. He was very helpful very smart and funny.The food was amazing and we will be coming back very soon for a lunch date with friends. Thank you Gary for making us...

Visited this pub today to meet a friend. What a lovely relaxed atmosphere. New management have definitely put a stamp on the place. Food was fab, great portions, service was quick and friendly. Would definitely recommend

Popped in for a bite to eat, fab pricing, delicious new menu!! Bao buns were to die for. And Gary and his team were super attentive checking we were happy with everything, very friendly and personable. Thank you for a fab night, hope to be...

The new managers are amazing, the pub is so clean and the food was fab. The young girl Jessica who served us was attentive without been annoying. The manageress worked out what would be cheaper their offers or my blue light card. Steak cooked well...

This is our regular pub, but we have recently noticed a big improvement in both the food and the service and we always look forward to returning.

Great tasty meal, reasonably priced. Nice decor. Everything was spotless. Lindsey served us. She was fab and couldn’t do enough for us. Thank you. We will be back

Visited here with my husband and son, had a lovely meal. The manger Gary was very welcoming and the new bar man Jordan was very cheerful. Would definitely visit here again.

Great service at the gatehouse, especially from a staff member named josh. Really nice food👍🏼......................

Staff were really warm and accommodating especially gary whalley! . We felt really welcomed. Drinks/food were great!

Great pub, run by very good staff in particular Ang who provided exceptional service. Will be back to sample more of what the menu has to offer 👍

Really grate pub atmosphere is great loved the staff Angela was great would highly recommend to a friend or family

Last night I was served by Angela, she was polite, bubbly, professional and friendly. Great service all round. I will be returning.

Been a few times since the lifting of lockdown, the service was brilliant no waiting around, the staff are really friendly, definitely be making this our regular for family meals, thankyou to Gary and the team

Really enjoyed the food and service! Will definitely be returning and recommending friends and family to visit. Massive Thankyou to gary and the team for making us feel welcome 🤗

Great meal and great service. Gary the manager really went out of his way to make our experience one to remember and will certainly be back.

Over the past couple of years I had heard not so great things about the place but I decided to give it a try once lockdown was lifted a few weeks ago and have been a few times since. What a massive change! So much...

Will 100% be coming back, Gary made me and all my family feel safe and like a friend! He had excellent customer service skills, he was making me and my whole family laugh but while doing so, still maintaining COVID-19 restrictions and being so polite...

Used the app which was fantastic. The manager Gary and all of the staff really looked after us and nothing was too much. Thanks again!

My self and my partner came for some food and drinks! Staff were very welcoming and friendly! Food was beautiful! Would highly recommend!

Cannot fault this place one bit. Since the new manager has stepped in the place just as a very different atmosphere.. Gary is so bubbly and really makes you feel welcome and nothing seems scripted like a lot of big company pubs. P.S. He must...

Really great place manager is full of energy and you get a sense of a really closeness with the staff food and service we're really good as well real big improvement

Lovely food.. friendly staff.. big thanks to lindsey and Gary for the service.. made us feel really comfortable

Lovely staff and food the food was really nice and really good value for money. very welcome atmosphere and the manager gary is so lovely.

Haven’t been in a while due to covid however I have never felt as comfortable in a pub as I have done tonight! Everyone was so welcoming and service was amazing! Nothing was too much and they went out the way to make it as...

Great venue, helpful staff great food. Fast service. Highly recommended. You can book and order your food and drink by using the Green King app. Very covid secure

Never visited before but decided to come in based on some Facebook posts that intrigued me. The staff were very friendly, looked after us very well especially the tall handsome chap. He looked after our every need and was very knowledgeable. Our food was very...

Been here a few times and wow what an improvement from my last visit quick service lovely food. The staff were so helpful with using the app and gave my granddaughter some colouring to do. Can’t wait to return soon.

I’ve been coming to the gatehouse for over 5 years but due to the pandemic I haven’t been for over 18 months, first time back in today with my father and it’s better than it was 18 months ago which is saying something! There’s a...

Had a bad experience last year but came in with the wife after hearing it had a new manager. Food was good, had the halloumi Fajitas. Waitress was polite and friendly Nice pint of ale too

Lindsey was absolutely lovely was so helpful and made us feel very welcome X food was great and quick service x

Excellent pub, will be visiting again.. brilliant team, the new manager Gary is doing a fantastic job.well done 👍

Okay food for the price. Service slow (understandable with getting back into things but a bit too slow as wasn’t that busy). Had to ask a few times for water for the table, dishes weren’t taken away when deserts ordered. Be warned if you order...

Can't thank Gary, Ange and the team for a wonderful visit! Our first visit back since the pandemic and was great!. The service was on point and felt welcome and at ease! Our first meal also and I must say the kitchen staff excelled themselves...