Based on 1.167 opinions finded in 2 websites
Based on 1.167 opinions finded in 2 websites
Nº 52 in 260 in Richmondshire
Opinions
We were allowed to spend the night in the oldest room in the house. A little gem that we didn't expect on our Coast to Coast tour. Whirlpool meets museum - beautifully and lovingly restored. Also very nice operators! Nice little town, wonderful Italian restaurant around the corner. Really nice place to stay.
SOSI . 2024-07-01
MORE AT Google
We checked out the hotel on Booking,com and Trip Advisor and neither pointed out that the restaurant has been closed for dinner for 3 years, although both show good reviews for the non-existent food. Breakfast is served and was very good. The Frenchgate Restaurant & Hotel website does mention no dinner but its been phrased like it was just coming out of covid and that all would be well soon. We actually booked with the owners and it was only when I phoned back and asked about reserving a table did David say that it was shut but he did provide a good map of other restaurants which, to be fair, were very local and good. The hotel itself is in a good location but showing its age which considering that the cottage we were in was dated from about 1650 can't be too harshly criticised. Tv channels need updating and WiFi non existent in the room. Comfortable and clean but wouldn't book again.
keefLondon . 2024-05-23
MORE AT TripAdvisor
As always a lovely room very helpful and friendly staff brilliant breakfast well worth the money and I will be stopping again thank you very much
Philip Taylor . 2024-05-13
MORE AT Google
Very friendly hotel in a great location. The host was very helpful and the breakfast excellent. The buildings are very old and full of character however our bathroom was getting ready for a refurb.
Andrew Morton . 2024-05-12
MORE AT Google
This little hotel is charming and well suited to the village of Richmond. A hearty English or American breakfast is served each morning, along with smaller options. The food and happy service is excellent. A lovely garden in the back filled with flowers and bird calls each evening tops off a day wandering castle and abbey ruins or exploring the nearby market square. Cocktails in the garden anyone? David Todd, Proprietor, is the man that makes this hotel really stand out. He is funny, kind and generous with his knowledge of the village and his excellent martinis! It is a small property, but abundant with personal comforts. I highly recommend Frenchgate!
Karin R . 2024-05-05
MORE AT TripAdvisor
We had room Nr.1, the biggest rip off we ever had in GB. A damp small room, with just one nightstand and one reading lamp. When we opened the little closet, a cloud of dust cane out. There was mold in the bathroom and under the bedroom window. The TV does not have any BBC. The hotel, according to there website, has free Wi-Fi, but it died not reach this room. We talked to the owner about this, he was not sorry at all, he said ”you should have send a special request. Booking.com makes mistakes all the time.” Well we travel a lot and never ever had that problem, when the hotel had wifi, it’s everywhere. The WiFi in the main house is poor as well. All this for a good 155 pound. I call this rude. It is at a cobbled street, you feel every car driving by as if it were in your room. The beds are comfy though. The breakfasts is good.
susanne G . 2024-04-14
MORE AT TripAdvisor
A recent stay over the Easter weekend, we arrived and we’re met with a friendly approach that continued throughout the stay. A very insightful brief on the hotel and accommodation and we weren’t disappointed, like a few have said the beds are HUGE and the en-suite room was lovely. Breakfast was plentiful and fresh, with more choice to match the majority of visitors taste I’m sure. I would have preferred slightly larger cups in the room but that may be as I like my coffee, they were more than adequate for a standard cup. We’d definitely consider staying again as the proximity to the centre of Richmond is perfect, parking can be an issue but we were lucky enough to park right outside, a very pleasant stay thank you.
David Gettings . 2024-04-02
MORE AT Google
A gem of a hotel. Sadly my stay was just the one Sunday night and the restaurant was closed. The breakfast was perfect, and the Eggs Benedict prepared and cooked true to the original recipe.
Jonathon Whaley . 2024-04-02
MORE AT Google
Lovely hotel with original features. Luxury features throughout. Mattress the best I have slept on in a hotel. Staff were amazing. David the owner was so funny and knowledgeable. Giving us recommendations for places to eat and see. Felt like we were family visiting. Great stay. Would recommend
Grainne B . 2024-03-25
MORE AT TripAdvisor
We had a lovely stay myself and my partner. On arrival the member off staff on the desk helped us to the car park then met us out there, offering to help with our bags. The room was a good size as was the en-suite. The bed was huuuge!! Great for me and my partner as we are both tall. Located in a good spot close to everything but also quiet. We had a lovely garden view. David was amazing, absolutely brilliant host. Really engaging and made you feel so welcome. Breakfast was delicious and made fresh with quality produce. Would definitely stay again. Big thumbs up from us.
Alice Marie . 2024-03-24
MORE AT Google
Very close to the city center,but in a quiet street.There is plenty to see and visit all around,like the theatre,the castle itself,or the market...Kind people,always ready to help.The food is great,so I say,real value for the money. 🙂
Peter Erdelyi . 2024-02-08
MORE AT Google
Very pleasant stay. Proprietor was very helpful and welcoming. I would strongly advise calling before arrival for parking instructions. Breakfast was excellent with local produce. The room had all the modern comforts but with echoes of the buildings history.
Andrew Todd . 2023-12-10
MORE AT Google
Lovely hotel, comfortable, warm, great staff , great breakfast and perfect pillows . Would definitely book again, excellent value for money and good location. Staff were helpful and welcoming, didn't want to leave
elaine d . 2023-12-04
MORE AT TripAdvisor
Another pleasant stay at this hotel. My work brings me to Richmond frequently and the room is set up with a proper table and chair allowing work to be carried out on a laptop easily. The host is pleasant and friendly.
Philip Chorley . 2023-11-24
MORE AT Google
This is a small private hotel with 9 rooms. Very clean and homey. I liked the friendly service, food, bed and quiet of the environment. Parking is just outside. The location is perfect, could not be better. On a negative side: my room was overlooking the main entrance, I could hear everyone talking due to old windows. Also the street lights are bright and shutters do not block the light. Otherwise it was a comfortable 2-night stay. I would recommend this hotel.
Elena T . 2023-10-05
MORE AT Google
Lovely hotel, had a very enjoyable night's stay clean and comfortable room. Amazing breakfast!!!! David and the lady on reception were very friendly and helpful. hotel is in a lovely street easy to get to every where will definitely return.
Susan Marshall . 2023-09-27
MORE AT Google
Nice period property in a nice town. Close to all roads and town centre shops, pubs etc. David the owner dealt with me directly and we upgraded to the bridal suite where both Phil Colins and Eric Clapton have slept!!! Breakfast really nice and nice breakfast room. Eggs benedict BEST i have ever had. Smaller points which stopped me giving a 5 are: The room was £310 so I would have expected cafetiere coffee at breakfast and better quality biscuits needed in the drinks tray. Also, we were offered a £60 complimentary bottle of champagne with our upgrade which neither of us drink so I asked for a nice bottle of red instead. We got a £10.99 Merlot so slightly disappointed!!! Overall, however, nice staff, nice building and worth a visit. There is a carpark to the rear of the building if you can't park at the front
David Entwistle . 2023-09-17
MORE AT Google
Absolutely perfect stay in the heart of Richmond. Delicious breakfast, comfortable rooms, and friendly service. Highly recommended
Caroline Godkin . 2023-09-07
MORE AT Google
This is a gem of an hotel in Richmond. David, and all hotel staff, were very welcoming and friendly. Breakfast choices were great. Room and facilities made my stay comfortable and relaxing. A place I will be very happy to return to.
Anne S . 2023-09-05
MORE AT Google
A one night stay in a lovely old building. On street parking just outside fills up quickly but ideal if you can find a space. Good location with just a short walk in to the town centre. Well appointed good sized room with a large comfortable bed. Owner David, nice and friendly. Breakfast was tasty with quality ingredients (the black pudding was especially good) and it's included in price if you book direct with hotel.
Jason Drysdale . 2023-08-27
MORE AT Google
Quaint Hotel, fantastic breakfast in the heart of Richmond
Russell Shaw . 2023-08-09
MORE AT Google
Just amazing in everyway. Staff are lovely and David is such a lovely host . 10 out of 10 . Breakfast incredible. It was such a pleasure to stay . Thankyou too everyone.
ian dutson . 2022-03-14
MORE AT Google
We have just returned from a two night stay in this small but charming hotel. We stayed in room 7 on the top floor, which was very spacious, incorporating an absolutely huge 7’ bed, feature bath and large bathroom with walk-in shower. The hotel was situated very close to all amenities, with Richmond Castle being only a short walk away. Very friendly and welcoming staff made our stay extremely enjoyable and my breakfast of eggs Benedict was very tasty. Unfortunately parking to the front of the hotel was very limited but they have a car park not too far away. Highly recommended for a short visit but unfortunately the restaurant was closed, but there are other restaurants close by.
Aly K . 2022-01-18
MORE AT Google
Two words EXCELLENT EXCEPTIONAL
Neville Morton . 2021-09-23
MORE AT Google
Amazing, from checking to breakfast the attention to details was spot on. We were greeted by the owner David who showed us to our room and how everything worked. Breakfast was 10/10 never had an American break fast before but will do again all cooked fresh and tasted fantastic. The room was comfortable, quiet, shower was really nice and the Italian bath was luxurious . This is certainty a hotel we will stay at again. Perfect 2 days, can't wait for the restaurant to open again.
Paul Baird . 2021-08-08
MORE AT Google
Would highly recommend without hesitation. All staff were attentive and friendly and our entire stay felt like home - we left feeling very relaxed and satisfied with the level of service and hospitality we received and will definitely be returning someday.
Joey Gray . 2020-08-10
MORE AT Google
Yorkshire hospitality and charm. Stylish and well equipped modern rooms, excellent food morning and evening and the ambience of a beautiful building with a homely atmosphere. Service is first class.
John Bowers . 2020-02-11
MORE AT Google
(Traducido por Google) Increíble lugar para quedarse. (Original) Amazing place to stay.
Dan Dan . 2020-02-08
MORE AT Google
(Traducido por Google) Almorcé el día de Navidad ayer. Maravillosa hospitalidad y comida insuperable. Wil definitivamente b de vuelta (Original) Had Xmas day lunch yesterday. Wonderful hospitality and food second to none. Wil definitely b back
Jean Gales . 2020-01-28
MORE AT Google
(Traducido por Google) Nos alojamos aquí una noche de boxeo una vez más, una estancia encantadora y la comida excelente tenía la comida establecida, éramos 6 el servicio y David el propietario y las chicas dieron un excelente servicio y la hospitalidad fue excelente (Original) Stayed here boxing night yet again a lovely stay and food excellent had the set meal there was 6 of us the service and david the owner and the girls gave a superb service and hospitality was excellent
Jacqueline Milburn . 2019-12-27
MORE AT Google
Stayed in the bridal suite on first inspection the room looked lovely but looking closer the paint is peeling off in the passage to the bathroom and on the ceiling near the wardrobe. The curtain fabric has come away from the rings and there was a large plastic sheet over the ceiling above the fireplace where there been a leak. The bath although jacuzzi is so small you would struggle to get an adult in it (this is not shown on the website) but the most annoying thing being asked to pay £10 each corkage fee when asking for 2 wine glasses to enjoy a drink in our room that we had bought. Not worth the £285 price tag at all. Will return to Richmond as beautiful but not here . Girl on reception was absolutely lovely though.
Lynne Bebb . 2019-11-11
MORE AT Google
Agradable hotel cerca del centro de Richmond Es un pequeño hotel remodelado con decoración sencilla, lo que resulta grato después de hospedarse en Castillos y hoteles típicos del área. Ofrece 17 habitaciones. Hay que subir unas escaleras para acceder a las mismas. Las habitaciones son tamaño estándar hacia pequeñas. No queda mucho espacio si uno trae equipaje. Los baños son pequeños pero tienen buena grifería y son modernos, con buena calefacción y piso caliente.el restaurant ofrece un variado menú. Personal muy atento.
Clementina Hernandez . 2019-10-06
MORE AT Google
Amazing night! The entire evening felt special. The staff were fab. really worked hard to ensure every attention was given to us. Make sure you try the wine flight with you meal...it really made the meal perfect.
Bridie O'donnell . 2019-09-22
MORE AT Google
Lovely owner and hotel. Are stay was wonderful as where my son's and friends room. Breakfast was fantastic but the friendly welcome would make me go back alone. The room was quirky as you would expect. However the charm and sheer Britishness of the establishment should be celebrated. I thourghly enjoyed are stay.
Simon Body . 2019-09-19
MORE AT Google
This is a beautiful small hotel. Rooms are well presented and the garden at the rear of the hotel is a fine place to unwind with a wee G & T. Central to Richmond but still off the main streets helps maintain a relaxing stay. The food here is absolutely superb and the service is attentive without being intrusive.
James Dickson . 2019-09-06
MORE AT Google
Great venue situated just off the main town centre.
Mix-m8 . 2019-09-01
MORE AT TripAdvisor
This is an excellent small hotel managed to a high standard.by the hands on owner. Everything is geared to making your stay comfortable and stress free beginning with the warm welcome you receive. The room as excellent, very clean, large double bed, ceiling fan, complimentary tea and coffee (including filter and decaffeinated !) ,a large bathroom with mood lighting and a large double bath.The breakfast is superb and matched by the marvellous dinner -some of the best food you are likely to find. The wine list is extensive as is the knowledge of the maitre d about the wines and menu.There is an enclosed garden at the back of the hotel. We enjoyed our stay immensely and will certainly be going back-even if just for dinner! The hotel has parking although we parked out the front on the street, easily and at no charge.A great place to stay to tour the Dales.The hotel does cater weddings and larger gatherings I understand.
severus103 . 2019-08-26
MORE AT TripAdvisor
Hotel well situated just a short walk from town to all lovely shops and cafes. Our room was fab, real luxury with bath in same room and also a large en suite.
Happyat52 . 2019-08-16
MORE AT TripAdvisor
My wife and I stayed 2 nights to celebrate our Golden wedding anniversary. Management and staff were very friendly and attentive (but not too intrusive), making our stay a wonderful experience.
HarryLincolnshire . 2019-08-13
MORE AT TripAdvisor
My husband and I stayed overnight en route back from Scotland. We ate in the restaurant. Our room was lovely, nice big bath, two seats (so often hotel rooms for two only have one seat!) and some nice touches such as a ceiling fan and fresh coffee bags on the hospitality tray. We had a three course evening meal which was excellent, interesting menu and very well executed, including making some changes for my dietary needs. The owner was on hand to chat and make us feel welcome, and gave some helpful advice about dessert wine. Overall a very positive experience, I would definitely recommend this establishment and would happily book again if staying in the area or passing through en route further north.
DrJaneY . 2019-08-11
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Staff are very smart, attentive and professional. The owner, David, has a wicked sense of humour and puts everyone at ease. The furniture in the lounge is a bit “tired” and the bedrooms need a good clean. Overall, very good.
Colin Y . 2019-08-10
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Way overpriced. Food good but service geared to locals and hotel guests treated as second class citizens. Concierge rude and conceited. Clearly only concerned with their local clientele. Pity - could be a nice place but such a disappointment particularly given the expense!
Stewart F . 2019-08-09
MORE AT TripAdvisor
Great position for Richmond castle and centre. Welcoming staff and the restaurant is worth a visit - not cheap but very good standard. Room was comfortable if a little tired and in need of a decor uplift. All in all worth a visit.
and b b . 2019-07-31
MORE AT TripAdvisor
I hired three rooms for friends and family and my wife, and I had the bridal suite. The stay was too short but significant. The hotel is old and has such character the room I stayed in was fantastic. The owner is excellent as are all the staff we met, they care a lot about the areas, and the hotel and your stay and they could not make it any better.
N5228NNsimonb . 2019-07-30
MORE AT TripAdvisor
We had a lovely stay in this beautiful, individual hotel in a lovely part of Richmond. Our bedroom was lovely - with a wonderful shower! The dining room was especially pretty and welcoming and we enjoyed a delicious breakfast there. Overall, the best thing about the hotel was the way we were looked after by the owner. We needed breakfast slightly earlier one morning, and this was happily accommodated for. We thought it was a lovely place to stay - and we intend to come back.
Discover815723 . 2019-07-28
MORE AT TripAdvisor
Richmond is one of my favourite places. I visit every other year for a school reunion and the icing on the cake is to stay for a couple of nights at the Frenchgate Hotel. With its attention to detail, superb service, comfort and general feel-good ambience, the Hotel can't be bettered. My Sister and I enjoyed yet another stay last weekend. The only adverse aspect was having to go home on Sunday!!
Stella P . 2019-07-25
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Regular visitor to the area and always try to book into the Frenchgate. Located a very small walk from the market square and a stones throw from the castle. The hotel rooms are great quality, the food in the hotel is very very good and the gin from the bar is created with great enthusiasm and knowledge.
aaronhealey . 2019-07-22
MORE AT TripAdvisor
my son had been many times to the Frenchgate in the past so on our way back from the lake district we decided to stay and see for our selves and what a pleasant surprise quirky quaint and comfortable will definitely be back.
sdsouthgate . 2019-07-22
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On arrival at this Hotel we booked in and was told we could park in the road but there was no room.
mdalze490136 . 2019-07-17
MORE AT TripAdvisor
We use this hotel as a regular stopover when heading north. The rooms are comfortable, the staff helpful and friendly and the restaurant excellent. David is a wonderful host. Food is excellent and the paired wines always different and interesting.
Ian S . 2019-07-16
MORE AT TripAdvisor
An excellent find, bijou hotel serving excellent food and comfortable rooms to relax in afterwards. Friendly Yorkshire service in a lovely part of the country. This was a perfect stopping point on route to Scotland.
awalker0865 . 2019-07-16
MORE AT TripAdvisor
friendly interested people, extraordinairy interior with real paintings and the best breakfast, free parking in the street, different languages are spoken (for example a very good german), room standard is very high
sabriyedeger . 2019-07-11
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The service was great and food excellent. Bed was amazing. Giving the price we paid, did not expect-Cobweb hanging in bathroom and vent blocked with fluff Shower not the best and diet on feet of bed quite thick. Would still recommend though.
Amanda N . 2019-07-10
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Booked 4 rooms for my family for our daughter’s wedding on Saturday. Hotel was fine until the shower in my sister’s room broke and then the manager behaved like Basil Fawlty. He was discourteous, rude, insulting, accused my retired sister of breaking the shower and then CALLED THE POLICE! Completely unprofessional and quite frankly ‘off his head’. I had high expectations of this hotel after reading the reviews on Tripadvisor but the Manager’s behaviour can only make me advise you to keep away! We will be taking legal action.
N9932BKchristinen . 2019-07-09
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I must have stayed in well over a 1,000 hotels for business and private travel and I can say that this is one of the worst run hotels I have visited. The manager was very rude to a member of the party when she complained about an legitimate issue. They called us at 11.02 to demand that we leave the room on the day of check out. There was a massive argument with another guest about a broken shower and the police ended up being called for no reason at all. A complete mess. Expensive for what it is . Shame on the management .
paulmS2509HU . 2019-07-07
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The Frenchgate is well-placed near to the centre of town, off a lovely cobbled street. The staff were extremely friendly and couldn’t be more helpful, and the restaurant was a joy, both because of the delicious menu, and because we were so well looked after. I was particularly grateful for David’s advice on the wine menu, and in fact I opted for a “flight” of wine where he selected a different glass of wine for each course (I opted to add a liqueur to round it all off).
Kenneth M . 2019-07-07
MORE AT TripAdvisor
The staff were excellent, very helpful. Food superb. Wonderful place to enjoy peace and quiet. Thanks to everyone David, Melissa, Pauline, Poppy, Wendy and all the staff we know were around and made our stay - sadly of only one night, more next time - so enjoyable. Lord and Lady Birchinall
Peter and Annet... B . 2019-07-02
MORE AT TripAdvisor
My wife and I stayed at the Frenchgate for two nights in June 2019. It was an excellent short break. Upgraded to a large comfortable room; dinner in the restaurant was superb; and the service impeccable. The only slight problem was parking because the road outside the hotel was being recobbled. Not the Hotel's fault and we were able to use their car park but it made carrying our cases more of a chore than it might have been
timothymead05 . 2019-07-01
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This our second visit to The Frenchgate and I am sure we will return. Smiley staff and absolutely first rate food at dinner and breakfast.. The rooms are fine, comfortable and well equipped although the nature of this aged Georgian building makes their upkeep a challenge. Lots of repeat business from loyal customers.
Richard J . 2019-06-25
MORE AT TripAdvisor
This was our second time staying at the hotel. The first time we visited we loved the hotel & the town but the second visit was even better. David the host/owner went above and beyond to make our stay and my partners birthday a night to remember. The girls on reception also extremely helpful The little touches David made were great . Dinner- all 4 of us ordered something different- everything looked and tasted Devine! Breakfast was also lovely. We can’t wait for our third visit.
kirbyjait . 2019-06-24
MORE AT TripAdvisor
Excellent stay, great hospitality, rooms are a high standard with thoughtful touches. I would highly recommend eating in the Frenchgate restaurant, the food is delicious. I would definitely stay here again
Claire S . 2019-06-24
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The stay was all as we hoped from the brochure details...maybe the excellent menu was too much at times for our rather plain tastes but David did his very best to accommodate us....as did the staff, who were excellent. The car park was ok but a bit tricky traversing the steps to and fro. Very good accommodation for the price.
Meander10815117223 . 2019-06-24
MORE AT TripAdvisor
A very pleasant stay at a place where service is exceptional and the food superb.
Olderman40 . 2019-06-23
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Lovely hotel, friendly staff, great room with free standing bath and excellent standard of cleanliness. Lovely terrace garden and cracking gin! Amazing food both the evening and freshly prepared breakfast. Free parking. Job done.
lspataylor . 2019-06-23
MORE AT TripAdvisor
Warm welcome, lovely character building full of interesting furniture. Food, both dinner and breakfast was exceptional. Staff very pleasant and accommodating. David, host, was very attentive and passionate about his food and wines.
Maps21809082469 . 2019-06-17
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Friendly owner and staff.Interesting hotel in good location.Pleasant room with confortable bed and good en suite facilities.We were only there for an overnight stay but would recommend it for a longer visit to Richmond.
Freedom25196489463 . 2019-06-08
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Excellent hotel. Very clean. Staff very pleasant. The food in the restaurant was excellent. Would definitely stay again. Good location for walking into Richmond. Bedrooms very good with all the amenities.
Relax37171017623 . 2019-05-30
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This was our third trip to the French gate, the previous one being in 2016, but it was still memorable because of mine host David. Showed his enthusiasm for the very best of customer service I greeting us at the car park after our phone call for directions.
Michael A . 2019-05-28
MORE AT TripAdvisor
Good room, good food, good host, great staff, great location. What’s not to like? Very minor issues; no decaf tea in room, no fresh fruit at b’fast (eg red berries). Why do I need to use over 200 characters?
Scenic13956082311 . 2019-05-23
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Really really enjoyed our stay and will undoubtedly return one day. The house wines were excellent and the food was just wonderful - I've eaten in many extravagant restaurants - but I have never eaten better.
Mobile07194852684 . 2019-05-23
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we arrived and made very welcome. our room( the cottage) was very comfortable on the ground floor. The quality of both the breakfasts and the evening meal was outstanding. Could not fault either the rooms or the staff who were excellent
Guide61415128810 . 2019-05-13
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warm friendly welcome, amazing dinner & amazing breakfast This hotel has kept so much old world character, yet managed to make it quite luxurious too Food was fantastic, best we've had in ages, as was the service form all the staff
Excursion22792666678 . 2019-05-07
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Would like to return to the Frenchgate for longer. We were just passing through Richmond and had a lovely room 7 with a very comfy bed and great freestanding bath as well as nice walk in shower. The dining room looked great in the evening but we only needed a snack. Breakfast excellent. The staff were very friendly. Can’t wait to return for a longer visit.
FarAway55039515159 . 2019-05-01
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The owner David and all his staff were wonderful nothing to much trouble very enjoyable the set menu at dinner was excellent and the food was wonderful .the hotel in the heart of Richmond north Yorkshire.
Odyssey07838450067 . 2019-04-30
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Haven't been inside here yet but looks lovely so we get around to trying it soon
Christine . 2019-04-28
MORE AT Google
We really enjoyed our weekend stay here. The hotel has a wonderful ambience, great friendly staff and is located centrally close to all the towns attractions. The rooms are of good size with lovely bathrooms. The breakfasts are delicious with a good choice. We had an amazing dinner, beautifully presented with flair yet the quality and standard was top drawer. There was a good wine menu too and the bonus was the excellent drinks selection especially the gins. There is a small car park to the rear and a true English garden which with better weather we would have enjoyed relaxing in with a delicious gin! Would we stay here again? Most certainly
Steve32Yorkshire . 2019-04-28
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Lovely hotel. Very clean and spacious bedroom/bathroom. Staff, friendly and welcoming. Breakfast was fantastic and they accomodated an egg allergy with no issues.
D2558OVkellyb . 2019-04-24
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The proprietor, David, was very active in making sure we were well cared for. The hotel is very old but is well appointed. The bar and food were excellent... highly recommend for anyone in town looking for a comfortable hotel
DeepInTheWoodsMike . 2019-04-21
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We stayed 2 nights for our 42nd anniversary and had a wonderful meal. The staff were very attentive. We would definitely recommend the restaurant for a special meal. The rooms were comfortable, clean and well appointed.
catherine j . 2019-04-20
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Stayed here for one night but would certainly stay again and would highly recommend it. The beds were huge and extremely comfortable. The food in the restaurant was delicious and the choice was really impressive. Great drinks menu and an impressive gin selection.
allisonem1969 . 2019-04-14
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The hotel is indeed an old Georgian house that has been converted into a lovely boutique hotel.
vacationerfmsing . 2019-04-13
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Our stay was for a stop over breaking the journey to the lakes but found it to be an absolute gem. The rooms were clean and very comfortable with an absolute marvel of a restaurant the menu and wines were excelled not to mention the staff who were very helpful and exceptionally professional in there duties. We would definitely visit again for the hotel and to see more of Richmond.
Dave F . 2019-04-05
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The owners have developed a hotel with style and elegance creating a relaxing ambience in both the lounge and dining areas. The food quality is excellent with a varied menu to suit most tastes, accompanied by a very extensive wine list. Our room was well presented and very comfortable. Although only staying for one night, this is a hotel the we shall certainly return to, and one that the people of Richmond should be proud.
Simon R . 2019-04-05
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Very hospitable and easy to book. Good web site defining rooms and offers. We took the winter offer which was excellent value. The building is a town house, which means that it is well situated for the town centre and we had no trouble parking. The food was very good, with an original menu of local produce. The wine list was comprehensive and very well sourced.
GAVIN G . 2019-04-02
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Friendly and welcoming hotel that excels in its food and drink offering. I would say that the hotel is well priced for the quality it offers and the happy friendly staff ensure your experience is a good one. Dave is a welcoming host full of bonhomie. Great art on on the walls is a bonus. Would re-book, which says it all really.
CaptainBobsBoat . 2019-03-25
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A delightful hotel, with helpful and courteous staff and a spacious and comfortable room all helped to make this a really enjoyable stay. And let’s not forget the food! The evening meal was exquisite, with such a delight of flavours to suit all tastes, with David on hand to give any advice required.
Maps43433684145 . 2019-03-19
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A classic high quality, personal touch, hotel and restaurant. Excellent rooms, decor and food, with a great host.
Mike Cooper . 2019-03-05
MORE AT Google
This hotel is in an old Georgian house and some of the structural elements of the building need attention. There was damp on our ceiling. Discolouration on door and window frames. However, the fixtures and fittings are very stylish and comfortable, the staff superb and the food of very high quality. Will stay again when next visiting the area.
RobertFGCarter . 2019-02-24
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A charming boutique hotel on a Georgian cobbled street in historic Richmond. Attractive rooms with good facilities:- modern showers; large beds; hypo-allergenic bedding. Excellent food which was better than many AA 2 stars we've visited; and a good wine list with some unusual wines - try Aleatico, a sweet Italian red, which will challenge your prejudices. Nicely decorated lounge and dining room; private parking to complement the free street parking; with a 400 metre walk to the centre of Richmond - an ancient town that you HAVE to visit.
Jeremy R . 2019-02-19
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Warm and friendly welcome to a lovely hotel with well presented rooms in an original Georgian townhouse. The furnishings and the very impressive bath in my room would be truly romantic if you were staying as a couple. The restaurant food and the service is awesome, and makes the meal special. The hotel is very convenient for both the town and for exploring the surrounding area.
Cruiser35946902245 . 2019-02-08
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Great location right in the city centre staff are all lovely and room was really nice. The food is amazing we really enjoyed the quail.Made to feel very welcome from arrival to departure will stay again for next celebration this was for our anniversary.
Navigator19704971392 . 2019-02-06
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We were recommended by a friend living locally in Richmond to try the Restaurant at Frenchgate and we were not disappointed. You are made to feel welcome the moment you walk in, David the host is very entertaining. The food was amazing, can't fault anything at all and good value for money.
amandahs2016 . 2019-01-16
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We had a long drive up to Catterick to go racing and chose this as our overnight stay- had the most fantastic time and the food and service was second to none. Great wine and food and time spent was exceptional with good chat and some great after meal drinks served up by the owner - I would make a big detour if I ever was anywhere close to visit again - Paul & Jane Jenkins
Tour20691246095 . 2019-01-15
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Me and my partner stayed here for one night as a birthday surprise. The hotel was lovely and the room we booked, the Napoli suite with the egg bath was gorgeous. No complaints at all. The lady who took us to our room was very helpful and friendly. We then met the owner/manager (Dave) we wasn't sure what to make of him, he seem to follow us and was everywhere we turned! We went into to Richmond for food and drinks in the evening, very nice place. When we came back to the hotel I sat on a chair that was on the landing (no signs saying do not sit) as I did, the leg came off and the chair collapsed ,I am a size 14 by the way, almost immediately Dave was right there even tho we was on the third floor. He wasn't very nice and rather rude to me about the situation even though I apologised and explained it was an accident. He threatened to kick us out the hotel at this point! The following morning as we checked out, Dave landed us a £150.00 bill for the broken chair as it was apparently an antique, even though it was in the public landing displaying no signs that you were not allowed to sit on this! We argued that if we sat on a chair for breakfast and the same thing happened would we be charged? Dave said as we had been drinking it was unacceptable. I wasn't aware you were not allowed to consume alcohol when staying here! He explained he had been watching us walk down the street from the pub and we could not walk, this was due to the night we stayed we had the "ice rain" that fell and everywhere was like an ice rink, weird that he was watching us also! After a very heated argument at the reception desk and Dave threatened to call the police on my partner if we did not pay this my partner had to cough up much to our anger. All in all this hotel is beautiful however you have to be a "Dave" sort of person to fit in and we clearly didn't and will not be returning. He also turns his nose up if you have booked the room through booking.com rather than direct !
LsMt0719 . 2019-01-11
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Exemplary hosts, great personal service and very high standard all round. Hotel & room was clean and cosy and breakfast was a true Yorkshire feast. Staff could not have been more helpful throughout the stay.
. 2019-01-07
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The only hotel we have stayed in which is constantly excellent.For various reasons we stay there three to four times a year. Comfortable rooms with thoughtful touches e.g. spacious showers, heated floor, ceiling fan, real coffee in room, large comfortable beds.First class restaurant. Efficient friendly staff and owner who genuinely try to cater to every whim.
. 2019-01-05
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Room dirty with stained wall which was "pigeon and water ingress" apparently. Tiles behind sink had pubic hair smeared on which my partner had to clean off. Being disturbed by hotel manager after midnight shouting at a couple who had returned to their room "drunk" which was "unacceptable for his establishment" and threatening to throw them onto the streets past midnight for their behaviour. Our romantic night away suddenly ruined. Had to ask for breakfast order to be taken as we'd been ignored by staff to then be asked for an extra gratuity when checking out???? Joke!!!!
. 2018-12-20
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Just stayed here and have to say how much we enjoyed it. Great host, David, very friendly staff and fantastic breakfast. No attention to detail is spared. Huge comfortable bed in a lovely room. The hotel décor is beautiful and lots of nice things to look at. Many thanks
. 2018-12-16
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Very welcoming staff, could not be more helpful. The room was very comfortable, the 7ft bed dominated. Provision made for tea/coffee well thought out and plentiful. The room itself was quite dark however very cosy. The en-suite was spacious with all the extra details well thought out and stylish.Couple of maintenance issues in the bedroom i.e. some peeling wallpaper and appeared to be a leak from the radiator to the carpet, however, these are minor notes.The room & en suite were very clean.Overall very pleasant stay and would recommend and certainly return if in the area.
. 2018-11-29
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This was our 4th visit to the Frenchgate and probably the best , service and staff was excellent . The food and wine are beyond compare and all I can say is you get what you pay for and although it is quite expensive it’s worth every penny.
. 2018-11-23
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293 Opinions
A very quiet pub when we went in, real ales were great and kept well. I did find out this pub is up for sale so maybe that is why the atmosphere was a bit lacklustre.
1970 Opinions
Visited for the 1st time in over 20 years ( due to raising family) and being from Norfolk, wasn't disappointed so pleased for these people who took over when it was either dale farm or dairy crest who decided to close the site down !!! Wonderful experience and lovely staff, great day out and got my favourite supply of Wensleydale and cranberry 😁
883 Opinions
Excellent. Very friendly staff behind the bar (2 young ladies). Good beer and excellent food. Need I say more?! Definitely a “must” for anybody visiting Wensleydale.