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4.0

Based on 569 opinions finded in 1 websites

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Nº 279 in 482 in Chichester

Nº 71 of 133 British in Chichester

CUSTOMERS TALK ABOUT DISHES WITH..meatcookedsaladoldcheesecauliflowerchickenporkpuddingfishvegetablespiepotatoessteakroast
Score
OpinionsNoteTripAdvisor5694.0

comment_iconOpinions

Never considered this for a pre-theatre supper venue before - but so glad we decided to give it a go! It was a rainy/windy evening and we didn't fancy traipsing around Chichester getting drenched & looking for an eaterie before our performance started. So we stopped at our mid-way point in the journey. Excellent food and service in convivial surroundings and free parking. We can recommend the Fox & Hounds signature club sandwich.....and we had serious food envy over some of the other dishes that were being delivered to neighbouring tables. We will definitely try to return.

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Sheila Drummond . 2024-10-10

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Oh what a show! Such a performance to be had. The liver dish and steak pie with lashings of extra moorish gravy were of a standard of a West End Performance together with our delightful young lady hosts. I must see performance for sure.

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429Happy . 2024-09-19

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We always eat here when in the area: excellent food & service! The Camembert & calves liver are our particular favourites

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francescula . 2024-07-25

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We have eaten here many times and had wonderful food but on Mother’s Day we were really disappointed. Firstly we were a table of 8 squashed in between the toilets in the bar when we expected to be in the restaurant so that was disappointing to begin with. Then when our food arrived it was ok but the roast potatoes were terrible, they were badly over cooked so no fluffy potato inside. Also not sure why stuffing is served with roast beef. I’ve had much better roast dinners here previously so I’m not sure what went wrong. I would also suggest that they tell you when you book that you’re not going to be in the restaurant so you can make a choice whether to book or not. It’s just not pleasant trying to have a family meal in between the ladies and the gents plus not enough room for all the plates on the table when there are 8 of you. Sorry but will think twice before going back for a Sunday lunch.

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Judi C . 2024-03-15

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All I will say is that I hope this pub gets new management in the not too distant future. It is a shame because decor is lovely.

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Audrey B . 2024-02-08

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Early New Year's Eve dinner. Exellent food, but perhaps not the best day to make a first visit as the pub was predictably busy with NYE revellers! Recommended as a proper pub with a good menu at a reasonable price. Plenty of dog-friendly seating, with a separate 'restaurant' area.

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Hurricane2C . 2024-01-14

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We were staying at the nearby Ashling Park Estate for a family birthday and thought a pub meal one night would be fun. We decided on the Fox and Hounds who were so helpful in allocating us a round table for 8 (I love round tables!) and were also friendly and efficient on the phone - thank you Alice! On arrival, the pub was really busy and had a proper front bar where people were enjoying just a beer, or two. The table was perfect. Service was prompt and we all enjoyed our meals - selection of pies, sausage and mash, burgers, fish and chips. And a real treat for M and me - calves liver with bacon, bubble and squeak and gravy, cooked to perfection. Puddings were equally enjoyable. A great start to the weekend. Thank you, Fox and Hounds.

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gaisie46 . 2023-10-15

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Lovely filling Sunday roast. Homemade Yorkshire pudding lovely roast potatoes.Nice fresh veg. Food was hot Staff friendly and great service

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Wendy E . 2023-10-13

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Unfortunately it was an underwhelming dining experience. We were glamping nearby and thought it would be nice to have dinner here. While the service was friendly our server didn't write our order down and so our childrens starters were missed off the order. When I politely reminded them, they did resolve this and bring it something for the kids, but by then my wife and I had finished our starters and what they brought out was wrong. We didn't complain because no one wanted to come back and see how we were getting on. Finally our mains arrived and the fish and chips that several of us ordered fell well short of the mark. When ordering we asked and were told that the fish was Haddock (as it is not stated on the menu). I really don't believe this as the fish lacked any flavour whatsoever. I am certain it was a cheaper fish like pollock or whiting. It was also incredibly greasy and gave me terrible indigestion for the remainder of the evening. In my opinion, writing the order down, asking people what they think of the meal and using decent ingredients are the foundation of running a good restaurant? I doesn't matter how good it looks if you miss things off the order or the food tastes of nothing... I won't be dining here again.

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goggs102 . 2023-08-28

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Great pub with good beer and friendly helpful staff but the menu is dull and needs originality. My partner had a very good veg burger but wonders why this is every pubs’ solution to vegetarian food. My meat pie, mashed potatoes and veg all tasted pre packed

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JohnEllio . 2023-08-13

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What a fabulous time everyone had at our pre-wedding dinner for 20 in the function room at the Fox & Hounds! The room was so beautifully decorated - it had real 'wow factor' as people entered. The food was also really delicious and service was attentive and friendly. Please pass on our compliments to the chef and other staff. Thank you so much.

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dianak916 . 2023-08-06

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Stopped in for a lunchtime drink and was surprised at the Gluten Free options on the menu. A great selection of starters, mains and sweets to choose from. Opted for the GF fish and chips with mushy peas. Absolutely the best I’ve had in 20 years of being Coeliac. Would highly recommend

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Wayne B . 2023-06-02

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Visited after a walk in the local hills. Menu was great, supported by a good range of beers. The Service was great. Look forward to coming back.

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JWJD1960 . 2023-05-16

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Had a lovely lunch with my wife and son , good food at great prices. In comparison to a pub I visited last night this experience was leagues ahead.

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Nigel W . 2023-05-11

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My family booked a table for my Birthday dinner, and we were not disappointed. The waitress showed us to our table and handed us each a menu, which covered everything we liked. It also had choices to suit all tastes. The staff were both helpful and friendly, the service and food was excellent. We would certainly come again

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Paul T . 2023-05-05

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Just a light lunch with my partner. Nibbles we ordered, whitebait, cheesy garlic bread and some chips. Service, food and ambiance so good..Will be back..

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H3749ZHhelens . 2023-04-14

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Lovely few days at Concierge Camping but dinner out was a below average experience, quiet evening with plenty of table options but despite booking days in advance we found ourselves sat between the male and female toilets. Children’s pasta dish was uninspiring and the specials...

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Andy9185 . 2023-04-12

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AWESOME WE WON !!!!!! GIANT EASTER EGG FOR US. HAPPY EASTER TO ALL AT THIS WONDERFUL GEM OF A GREAT WARM AND FRIENDLY COUNTRY PUB. XXX THANK YOU SO MUCH. SEE YOU ALL SOON

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H5086DHseanh . 2023-04-06

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Came here twice in a week, as enjoyed it so much. Staff friendly. Great food selection. Gluten Free/Coeliac separate menu and again brilliant choice of meals. I had the Oriental Beef Salad....so tasty and not a boring salad.. Looking forward to returning sooner than later...

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Jane01108 . 2023-03-19

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Absolutely faultless food from start to finish. Great atmosphere at a great price. Puts the chains to shame.

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leetG9172TQ . 2023-02-28

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I had the roast beef and the beef was beautifully cooked. However the Yorkshire pudding was burnt and tasted like it was cooked last week and reheated -,very disappointing.

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Peter B . 2023-02-27

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Visited today with family and friends for Sunday lunch. The majority of us had one of the two choices of roast on offer. We were all disappointed with the Yorkshire puds which looked spectacular but were soft, flabby and tasted like cardboard. There was a...

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Angiec3129 . 2023-02-26

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We booked a family Sunday lunch and the food was lovely but it was a shame about an unfriendly staff member which made our visit very uncomfortable. We were seated and then shortly after ordered our food, of which we requested to have our beef...

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daisyR8952JZ . 2022-11-06

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This was a last minute booking made the day before for a family party of 12. The team made us very welcome and the service throughout was excellent. Food was brought out quickly and we were well looked after. Food was all very good with...

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N2795DLgrahams . 2022-10-29

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Really dissatisfied with menu and food today . Not much choice , had roast beef . Beef was amazing the roast potatoes were awful, been sat there i think all day . Veg ok , definitely not fresh at 4.30 in the afternoon, plus it...

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EmsworthDee . 2022-10-16

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Welcoming and attentive staff. I am shellfish allergic and have to be careful of any cross contamination. Shame the pub fries their chips in the same oil as the scampi etc so this eluded any dish with chips - I love my chips! Otherwise the...

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P4564YJjulied . 2022-09-16

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Second time this year, was not impressed the first time - but thought we would give it another go. Staff friendly. The food just doesn't hit the mark i'm afraid. £15.95 - 3 potatoes. 2 slices of beef - not very tasty . Watery sweeds....

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juliepetrou1 . 2022-09-04

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Have only eaten here once in the past, but since we were in the area we thought we would go again as our first time had been so good. Booked ahead and could only get seated in the bar area which was not a problem....

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Donna M . 2022-08-23

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Food was good but frugal amounts Atmosphere good Customer service appalling. Advised table service but we ordered at the bar and paid at the bar rather than wait and felt forgotten. No feedback requested, or asked for during service

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cathymead593 . 2022-08-19

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What a shame that the food lets down this lovely rural pub. We have visited a number of times over the past few years as a lovely welcoming feel to the place and always plenty of room to sit and have a drink. This year...

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390caroleg . 2022-08-07

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Called in advance just to check a table was available. Staff were good, polite and efficient. Food was too damn good. Wish I could eat like that every day. Lovely setting too. Finished our meals and went & sat in the garden with drinks. Definitely...

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snoopydog . 2022-08-03

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We were on holiday in the area and popped in for a late lunch. We were not disappointed, we both ordered fish and chips, best we have had in a long time and not over priced. Friendly and professional service. We actually came here for...

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Jackie B . 2022-07-29

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We went for a late light lunch. The service was lovely and the building and garden are also lovely. One of us had the plant=based burger, which was fine. Two of us had bruschetta with tomatoes and 'mozzarella' and one had the ham ploughman's. The...

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Elizabeth B . 2022-07-23

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Lots of tables both inside and outside and a glass in the floor over the well. There were eight of us for lunch including those of limited mobility. They found us chairs that we could use. There was a front part in which dogs were...

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vivienne j . 2022-06-22

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This is such a lovely pub! We came here for my grandads birthday and we had a great time, the staff are really friendly and they went above and beyond to make us comfortable. The food was excellent and well presented, we can’t wait to...

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Wanderer52660426058 . 2022-06-16

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Great welcome, great food, great service ..... we had been looking forward to fish and chips for a while. Lovely portion, presentation and quality!

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Ptison . 2022-06-04

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We have used this great pub on a number of occasions when visiting the area. The interior is spacious and airy. The refurbished garden now looks great. The staff were friendly and helpful. The food, although not cheap, was excellent and value for money. My...

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basian . 2022-05-22

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We stayed walking distance from the fox and hounds and went for two meals. The service was impeccable, friendly. The wine was perfectly chilled, manager was very attentive and it was full of happy locals. I couldn’t fault the food, especially my sirloin steak which...

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Bambachic . 2022-05-12

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We stopped here for lunch, and received a very warm welcome from the Manager. He gave us a table by the fire, on a cold wintery day, and there was no pressure to choose our food from a very interesting menu. All the staff were...

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MC_kai_JC . 2022-03-09

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Would highly recommend. Lovey food and good seasonal menus. I would say the cranberry sauce is the best I have ever tasted. The waiting staff are so welcoming and always have a smile on their faces, singing along to happy birthday whilst carrying the cake....

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connort907 . 2022-03-04

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Been here at Xmas and was blown away Honestly as a serial complainer I cannot tell you how outstanding this place is The staff are lovely the food is superb If your near Chichester you must try this place It’s first glass Brad great work...

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D9638DRnickw . 2022-01-29

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Nice little pub for a winters bite, cosy and food was good quality and well presented. Big thank you to the young lady with dark hair (working evening of 6.1) who went the extra mile and is an asset to this business, her hospitality skills...

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dcbnzz . 2022-01-07

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Booked a table for 3 of us one evening in between Christmas and New Year, and unfortunately I’ve got to say the food was terrible. The chicken liver pate starter was as hard as rock and tasted disgusting and the burger was dry and burnt...

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Washington010 . 2022-01-02

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We booked a table and upon entering entering to leaving we had an amazing experience. The atmosphere was very good, the menu was varied and the service and food was excellent. The staff worn masks and the tables were spaced out inline with Covid requirements....

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Paul T . 2022-01-02

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Wow what an amazing function room , the landlady could not be any more help nothing she didn’t do for us … food is just amazing … this is definitely ours for every event or celebration from now on … Thankyou so much

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I9596ZVnatalies . 2021-12-12

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Massive thanks to Jonathon and the team for accommodating our big groups of ramblers today, cold, hungry kids included! You guys were amazing, thanks for the excellent service and amazing food.

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Geography C . 2021-12-04

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Sometimes you return to a pub to find it not as good as you remember. The Fox and Hounds beat all expectations. Four different selections and every one perfect. Possibly the best fish and chips I have ever had - I was full, but could...

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John J . 2021-11-29

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Ate here with friends tonight .. food average .. live music was good but our evening was marred by a group of children running amok and jumping on the seats of the table next to ours . Really surprised they were allowed to do that...

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mumsypops . 2021-11-26

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We popped in for lunch without booking, like the old days, and were welcomed with smiles and help. Ordering was quick and efficient for drinks and food. We had comfortable seats and the overall atmosphere was really good. Quite the opposite of a nearby pub...

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auroratravels1 . 2021-11-02

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Lovely pub for any day of the week. We have eaten inside and outside. Great menu and service. Great selection of specials

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Jemma i . 2021-10-28

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This is a lovely pub at anytime the tables are clean the staff are very polite and friendly, the meal was excellent . The menu is very good ,

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hope1968 . 2021-09-21

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Visited 3 times whilst in the area, reasonable selection on the menu and the food was good quality. Selection of real ales and a very smart patio area at the rear. Staff were professional & friendly. Recommended.

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Keith B . 2021-09-12

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Good welcoming bar area but dining room in need of updating. Looked shabby & grubby. Plastic flowers on tables, laminated menu with spelling error and food very mediocre. Felt very rushed - our 3 course meal was over in just 1 hour 15 min.Overall very...

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reviews-uk-2021 . 2021-09-10

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The best gluten free fish and chips around. They will also adapt other meals where possible.recommend it.

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sandrapenney . 2021-09-10

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We have been to this pub a few times before and it has been delightful, this time it was anything but. We walked in, went to the bar, and were greeted with silence and indifference by guy behind the bar. Two fellas were sat at...

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shaunm283 . 2021-08-26

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Very nice place, food was lovely, very quick service, staff lovely, made my granddaughter feel welcome, she was amazed with the well and the glass cover over it , would definitely return and recommend this place, enjoyed the experience 👍

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pharma_8 . 2021-08-21

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Pleasant staff, good guest ales, steak and ale pie was excellent. A popular pub that is recommended if you are in the area.

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A B . 2021-08-15

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My Son had a big Birthday last week and having eaten before at the pub and enjoyed our meal, So we decided on the Fox and Hounds for his celebration meal Johnathan was very helpful and nothing was too much trouble even having two children...

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897cindyb . 2021-08-14

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Went there recently for some drinks and food. Firstly the pub is dog friendly which is great. The food is really good and we were super impressed. The presentation and taste is to that of a very high end restaurant in London. Thank you.

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raylexb . 2021-08-09

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Lunch here such a treat the food was even better than my last visit and the service was excellent Menu choice excellent with extra specials, freshly cooked, hot and extremely good. Service efficient, friendly and again excellent Lovely spot not warm enough for the garden...

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Jayne O . 2021-08-03

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Disappointing Sunday lunch. Choice of beef, pork or nut roast. Half the Pork was fat, three tiny roast potatoes, vegetables. Those that had beef only had one or two small slices and same amount/size potatoes. Not very tasty and at £14.50 for the main we...

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466tp21 . 2021-07-26

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I felt the need to write this review after a very disappointing Sunday roast at the Fox and Hounds. Offered was roast beef or pork or a vegetarian nut roast. No other details were given on the blackboard menu. What arrived at our table was...

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ipuk2016 . 2021-07-25

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This was our first visit to The Fox and Hounds. The bar tender was slightly abrupt and directed us outside. We found the menu disappointing as there wasn't much choice of a light lunch. There was a goats cheese sandwich but that doesn't agree with...

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shaz h . 2021-07-21

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Staying in the area and we were recommended the Fox and Hounds. We visited at lunchtime and, although the interior was very welcoming, decided to sit in the lovely rear garden. Staff were alert and polite and orders taken quite quickly. The menu is fairly...

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386MikeS . 2021-07-13

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Visited this lovely country pub for a bite of lunch, ample seating inside or in the rear garden. Food was excellent and the service given by the staff was very good, I would recommend that a phone call to reserve a table would be a...

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andrewbJ2309CI . 2021-07-09

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The restaurant was full of flies, the manager even suggested using the menu to swat them! When we questioned why there were so many flies he said its because they are next to a farm and its been like that for years. This isn't true...

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B5134CHjohne . 2021-07-05

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Good food, beautiful surroundings , friendly staff, will definitely go back for an evening meal, fair pricing to

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Andyrichard45 . 2021-06-28

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We were staying within walking distance of The Fox & Hounds and so we ate there on 3 separate occasions. Each time the food was fantastic, friendly service, good wine selection with a lovely garden. Would definitely recommend.

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MrsH0ckley . 2021-06-27

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Booked a table last minute as hotel we were staying at was not serving food. Arrived and a reserved table was waiting for us with a great view of the football as requested . The staff and manager were very friendly and looked after us...

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seaseaseasiders . 2021-06-23

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Lovely food and atmosphere, dog friendly in the bar area. Had the steak pie and was delicious, big portion sizes didn't manage to finish it!

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ellisecw . 2021-06-21

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Excellent food - service was very good delivered quickly by friendly staff . Covid organisation was outstanding . Comfortable surroundings in a lovely country setting .

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495kathrynb . 2021-06-21

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Lovely place revamp of garden excellent People friendly and efficient excellent food choice and absolutely delicious food Highly recommended Only complaint was plate for ploughman’s needs to be bigger!

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Jayne O . 2021-06-12

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We stayed in a holiday rental house in Funtington and visited the pub on several occasions. It has a very welcoming atmosphere, great garden area and superb staff. The food was excellent each time we visited, the staff very attentive and friendly which all added...

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Sherpa44801374439 . 2021-06-12

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My husband and I visited today with our grandson for lunch. The pub is very nicely decorated and has a nice atmosphere. The staff were very friendly. The menu was wide ranging and the food was good. A really nice country pub.

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SallyJonesCowplain . 2021-06-03

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We had been for a long walk around Kingley Vale on Thursday, and decided to find a local village pub, and Funtington was the first place we came to. We were welcomed by staff with face shields and given a generous table, despite that it...

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Jack M . 2021-05-28

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Great experience wonderful food. Starters were excellent.garlic bread delicious and warm . Great marinade for the olives. Roast dinner was lovey very filling with fresh vegetables. Dessert was to die for waffle and ice cream highly recommend. Staff were polite and friendly. New garden renovation...

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Wendy E . 2021-05-24

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We had lunch there recently in the garden on a sunny Saturday. Both our meals were presented well and they were delicious. The garden was nice and sunny and comfortable benches. The Staff were attentive and friendly. We will be back.

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Veronika M . 2021-05-02

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A very pleasant evening with yummy gluten free food all served by super friendly staff.Goid spacing outside and the heater was appreciated ,we will be back !

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Jessica W . 2021-04-23

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Our first meal out as a family in five months and I am so glad we picked here as it did not disappoint! Great service, nice drinks, very clean and the food was out of this world....the steak is better than some fine dining establishments...

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819cherisseh . 2021-04-17

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Visited for a post-lockdown lunch and found the food fantastic. My wife had smoked haddock, I had bass and we both found the dishes extremely tasty. We've enjoyed the food here many times before but today's meal seemed a class above. We are already planning...

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Nikkmart . 2021-04-15

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Just had a great takeaway for two from this pub and restaurant. Really nice to have a decent meal which we’ve not had to cook during Covid Lockidown

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383petet . 2020-11-13

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We were quite cautious about our first venture out post (Now first lockdown).....have no fear we have been three times now! They take rules seriously, staff are wonderful and we felt safe and looked after. Food was excellent, atmosphere great. Covid rules and their take...

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Puddingspace . 2020-11-01

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Went there on Friday night and glad to see them busy during these difficult times Food was just as good.the pork loin melted in the mouth and the home made burger (which is cooked to your preference) was delicious Staff were respectful of the keep...

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jmarshy303 . 2020-10-24

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Went here for lunch after a long walk with our new puppy arrived later than had booked phoned and advised we running late. My Husband had fish and chips and i had fish of the day which was Cod with couscous and ratatouiee which was...

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Gill U . 2020-10-22

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We ate here two nights on the trot whilst staying locally. The Covid policy was very clear with temperature check and NHS app login on arrival and plenty of sanitiser available. Staff were all very friendly and helpful. We had the steak and ale pie...

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Peter S . 2020-10-15

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This was our first visit to this country pub having passed it on several occasions. There is good parking opposite and on entry we were asked to use hand sanitizer as well as the electronic temperature check. Masks were to be worn unless sitting at...

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Mike M . 2020-09-25

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Very good experience for dinner, beer & food all good, reasonably priced, staff efficient & polite especially our waitress Megan. Would not hesitate to recommend.

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Magbardell . 2020-09-22

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Blown away with how safe this environment is. Staff all wearing ppe and so respectful with distance,plenty off distance between tables. Temperature taken before entering, hand sanitizer available and track & trace is done with everyone entering. Sunday roast was excellent was once a carvary...

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rachaelperry20 . 2020-09-20

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We took a day out with the dog visiting lovely Emsworth and Bosham looking for somewhere good to eat lunch but alas all fully booked. We took a trip in land and found this wonderful little place. Yes, there was room for 2 and a...

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KARENL L . 2020-08-29

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Excellent lunch. Felt very secure in these times. Temperature check at the door and hand sanitisers too. The staff all adhered to ppe . Very impressed. Will return. Thankyou

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Careconsult . 2020-08-14

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Sunday lunch, limited menu. The Sunday roast was good, my daughter really enjoyed the vegetarian option! Good Covid19 precautions: temperature check, antibacterial gel on arrival. Staff all wearing visors. Tables spaced out. The only downside was they sat a family of 6 very close to...

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Jen A . 2020-08-06

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A short but perfect lunchtime menu. Really Covid aware. The buffalo wings with blue cheese dip delightful and the chicken with Piri piri sandwich was excellent. Other larger dishes on the menu were tempting, so we’ll be back in the evening. And charming service. We’ve...

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kareng551 . 2020-07-23

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We were really looking forward to our first meal out but doubted that we would be able to celebrate my wife's birthday as it was the first day that restaurants were allowed to open. Brad managed to fit us in with a table and we...

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Jack P . 2020-07-07

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Found by chance looking for somewhere to eat. Food fantastic, friendly staff and will definitely be back when we're in the area.

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Brian19552014 . 2020-03-14

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Another visit, and another good experience. Although the menu choices were somewhat limited we still enjoyed our appetisers, main and dessert. Not sure if there has been a change of chef, but the specials were quite limited? Even so, we had a good evening and...

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chrismranger . 2020-03-08

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First visit last Sunday evening. Really cosy in both dining area and bar. Bar had a log fire. Choice of ales could of been better for me, light ales and Doom Bar not to my liking but understand that's preference. My dad had fish and...

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Sarah T . 2020-02-29

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We went there on 23rd February early evening. Ate in bar area which was reasonably quiet as early and a weekday. We all enjoyed our menu choices and drinks. Service was good but not with a smile. We were booked to go again on Sat...

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DianaD678 . 2020-02-13

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Delicious Sunday lunch, choice on menu seemed smaller than usual and a bit of a challenge for my non fish eating other half? Carvery meat, roast beef the best yet as was roast turkey, delicious roast potatoes and great cauliflower cheese,red cabbage, peas and creamed...

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Jayne O . 2020-02-10

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We use to go to this pub many years ago and thought we would give it another go as we were in the area. Very nicely decorated, with fresh flowers and comfortable dining chairs. We only wanted a starter and main course, but these were...

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herri22 . 2020-02-02

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This is a lovely pub with a great atmosphere. Always warm & cosy with a good choice of beers. Food is lovely and the manager is always very helpful.

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Emmakirstybrooks . 2020-01-26

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4.0

1071 Opinions

location-iconBosham Lane
British
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Nice food! It’s a shame so many specials had run out by 7.30 and the service was not very attentive. Keep an eye on your customers and look out for empty glasses and when they might want the bill. It was quite hard to catch attention. Overall, however a nice experience and definitely enjoyed the food.

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4.0

201 Opinions

location-iconA285
British
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Popped in for lunch following a walk to the Halnaker Windmill. Managed to get the last table available.  I had the "lunchtime" size fish and chips with tartare sauce and mushy peas and my partner had the gammon, egg and chips.  Both were very good. The "lunchtime" size fish and chips was a perfect size. My partner then had the crumble and ice cream and I had a mini version with custard and a flat white coffee. All very good too. Friendly staff and a great menu. A good selection of alcohol free beers. Definitely one to visit again when in the area, would book in advance.

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4.0

87 Opinions

location-iconLagness Road
British
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Very disappointed in my Scrambled egg on brown toast, the egg had no taste very pale done in the microwave, and water on my plate made my barely toasted toast wet and soggy. Great pleasant staff. Service good but unfortunately the breakfast was horrible.

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4.0

36 Opinions

location-icon25 North Street
British
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We often visit this Greggs whilst shopping in Chichester as their sausage rolls are the best. As I don’t drink dairy milk, in the past I’ve always had soya in little cartons. My husband asked for oat milk (my favourite) and to my pleasant surprise Greggs now offer oat milk as an alternative. So my order was for an Americano with oat milk on the side. My husband also mentioned “on the side”. This is because I don’t take much so need to add it myself. So when the lady served an Americano with oat included (frothed up, yuk) (Since when does an Americano have warm frother milk in it?) I said, no I ordered oat milk on the side. Stroppy cow said she didn’t hear that (we said it twice) and that anyway they don’t serve oat milk on the side. So I’ve paid for a coffee that I can’t drink as it’s too milky. I really expected her to say “sorry madam, let me do another one for you”. I mean, for the sake of customer satisfaction, just pour it away and serve me what I’ve asked for! Is it too much to ask to have oat milk on the side? This is a first for us. Every other coffee establishment we visit serves it cold, and on the side when asked. She has no customer skills at all. A right stroppy cow. We were disgusted.

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4.0

179 Opinions

location-iconDurbans Road
British
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The friendliness of everyone especially the chef was outstanding. The food was simple but very good quality. The location was outstanding. Highly recommended and we will be sure to stop here again.