The Food School in Birmingham

I would not advise anyone to visit this creams the staff needs changing especially the manager. The lady has no people skills she is not friendly. When I want to buy ice cream it’s for my daughter. But sometimes I would indulge by getting myself one in a cone. A desert shop should make you happy not depressed. The manager always gives off the energy like she does not to be there or that we are giving her work to do. The other staff how ever are okay. I won’t be back. Also the smoking in front of the establishment what is with that? Why hasn’t the shop got any music seems like they want folks out more than in hell they don’t even want to be in.

I used to come here every Friday to get work done, but about a year ago I noticed a shift in attitude amongst staff. Only way to describe it is the "cba" attitude. I returned yesterday with my 4 year old, and two things happened. It was clear we were sitting in and despite that everything was put in to-go cups and bags and put on a tray and brought over to us. When I stated we were sitting in the man took my drink back, had it sent over in a cup by an odean staff member. I later went up to ask for some water and you would think I cussed out his mother the way he rolled his eyes and had another staff member get me the water. You would think he wasn't there to work. Second thing, the babychino was pipping hot, my daughter burnt her mouth and tongue on the drink. I didn't check it beforehand because it's obviously for a child and when I went to drink it after her to check, I was mad. It was hotter than my coffee. Date of attendance 31st May 2022.

Please for the love of god don’t come here this place is absolutely terrible their bathrooms are bad

Me sentí obligado a escribir esta crítica. Fui ayer 15 de noviembre 24 con la familia a Tesco café Hodge Hill antes de hacer un lugar de compras decidió tener el desayuno tarde. Nunca he visitado este café antes. Estaba ocupado, pero el personal era excelente dijo que se precipitaron de sus pies. Anne que nos sirvió en la caja fue cuidador de intentive pasó por opciones y nos sirvió otra señora más joven chica que nos compró la comida también dos veces comprobado si todo estaba bien mi sobrina quería huevo extra como ella pidió aguacate aplastado no fue ninguna molestia que acomodaron rápidamente con una sonrisa nada era demasiado. Traté de localizar al gerente del café y pregunté a la tienda, pero estaba fuera de alguien llamado Steven, así que no podía dejar los comentarios positivos. Las opciones de comida fueron variadas y cocinadas frescas por encargo. Este personal está acreditado a la cafetería aquí mi experiencia fue muy positiva.

The staff there are nice and helpful. Although it is a busy environment, the staff are keeping professional.