The Foley Arms Hotel in Malvern Hills

Ordered two sausage with my breakfast. Got only one. Staff on the till need to pay attention to what we're ordering! Said it was her fault, she only put one down. "But you'll have to pay for it!" said she. Under the circumstances I should have been given the second. I've lost count of the number of times that meals in the Foley have not been what I asked for. Wet, soggy toast as usual, cold overcooked mushrooms. Poor, really.

Very nice building. The whole bar area has a lot of old fashioned rooms to sit in. Staff no problem at all. Disabled toilet not signed well at all. Main ones are but not the disabled which is basically a plain tiled room with nothing special like they do with others. Just a little couple of outside issues. Firstly, if you look down from the outside seating area. There looks as though there's an abandoned van. Also the extraction fan from kitchen it's long square tower looks as though it's rusty and needs attention.

The Big Breakfast has gone downhill recently. They've replaced the butter with rapeseed-oil Lurpak and the eggs taste ALMOST artificial. I think I'll go to the Bolero Lounge in future the next time I want a full English.

Arrived for breakfast. Ordered on the spoons app. Sat waiting, surrounded by tables filled with other diners plates. We waited and we waited. After about 20 min my husband went to see where our drinks were. Sitting on the bar, waiting to be given to us. There was no apology or explanation but at least we had a drink. We then waited and waited some more. I went up, after 40 mins from placing the order. A waitress came and told me that I couldn’t have beans on toast as they have no bread. We are still waiting for our breakfast (order placed at 11.14) and it’s now 11:57. I’m ready for dinner not breakfast. I went back up to the bar and asked where our food was. A member of the kitchen staff told me they were 2 staff short and didn’t expect to be this busy today. I said it wouldn’t hurt for someone to come explain that to us. I also waited for the manager to apologise, but no one did.

My wife and I dined here yesterday and had an excellent meal. We shared chicken bites for a starter - delicious - and for the main meal my wife had fish, chips and peas - also delicious. The fish was huge! I had the mixed grill which was so big I had to ask for a small box to take home what I couldn't manage! The quality and quantity made the whole meal great value. Thanks to the chefs for producing such lovely food and working so hard in a busy pub. The service was amazing - fast and done with a smile. A big thank you to Blake.

It is what you expect at an Wetherspoons pub however the small grip that I had was someone who served before me despite me waiting in the queue longer than they did. Expect in the summer holidays to see kids as young as 5 run around the pub as if it was an adventure playground. They advertised that they were showing live Olympics coverage went downstairs and that room where the big screen was shut.

As soon as we walked in we thought it was very scruffy. However we decided to stay and chose our meal. Went to the bar to order and was told the wait would be at least 45 minutes. We walked out. Very disappointed as we normally have a good experience at Wetherspoons

We went there for a family meal and my mother's Birthday treat after a walk. We ordered meal one after another for the same table and asked the meals to come at the same time as we was a group of five, they said no problem. Two meals came out, we asked where are the other meals are but they didn't arrive until we finished the two meals. The manager didn't care, no apology, not even an offer of ice-cream for the children. He then asked us to leave because we dared to complain. The manager is a total idiot, I feel sorry for the staff.

I needed an uplift and the Foley Arms provided one. Despite being very busy, the staff were very helpful and kind. I was served by Amber, and again Richard the manager was always available and ready to listen to the customers' comments. The value is amazing. Thank you for understanding ordinary people's needs and for making it possible for families to afford to go out on the odd occasion at a time when there are serious financial constraints. The bonus is the spectacular view from the terrace towards the hills.

Ordered chicken nuggets for one granddaughter but got a very dry chicken breast. My meal should have had coleslaw but no. I did say but it was too late to change. Was disappointed as have been before and it was good. Also pizza's and my husband's black pudding were unavailable. Won't rush back

Food was served on a plate that clearly hadn’t been washed as there was rice and bits of food on the plate still along with the food I ordered, food also took an hour to arrive, wouldn’t recommend at all. Avoid.

Ordered small breakfast. No beans, came after request in a cold pot. Bacon so small it wouldn't fit in the palm of your hand, egg looked revolting! Also ordered mushroom eggs benedict, eggs solid, half muffin thin as cardboard, cold. Not a pleasant experience.

Absolutely appalling. Very nice but untrained staff. Nothing on the menu available. Order put through wrongly and paid for triple cheese and bacon burgers, but got burgers. Offered 'cheese' to make up for it! Avoid at all costs

We thought we would try the Foley arms as it looks lovely from the outside. I went to order food they had no pizza, no fish, none of the gourmet burgers it's ridiculous and poor so I ordered chicken in a basket and an American burger and we'll what can I say for burger it was burnt and the onion well I think they were running out of that too as it was only a small part of red onion dumped in middle and got lost in the burnt burger the only good thing was the chips were great and new mocktail was tasty would I go back 100% NO

Friendly staff, quick service, cheap varied menu, decent food. Kids menu varied and healthy! The condiment selection is also excellent!

Stayed here for three nights, had to complain every day about rooms not being replenished and cleaned properly. Food was an issue as they had no eggs or burgers and lack of staff made general clearing of tables non existent. Sorry would not recommend

Put up an overseas friend for a few nights here where he could enjoy the sights and we could eat in the evenings. Meals weren't bad. I had issues getting the Wetherspoon's app to work the first night (seemed okay the later nights) so had to keep heading up to the bar to place orders. Was an issue one night with a fire alarm interrupting the meal, but that got quickly sorted and we were only away from our meals for 5 minutes, not really much time to let them go cold. It sufficed, and is a good fallback but not as good an eatery as other places nearby.

We had a wonderful lunch here, seated on the balcony area. The views are absolutely beautiful, especially on a sunny day. The food was quick to arrive and they had tasty vegetarian options. The toilets were clean and the prices were reasonable. Definitely a great place for variety since it had the usual large Wetherspoon's menu with plenty of options. Highly recommended if you are looking for a quick hearty meal with lovely outdoor seating.

Great location a lovely Wetherspoons Hotel, food 😋 as usual and great value for money... Bed comfy room clean

Was ripped off for my stay here by over £30 per night. Avoid this place. No offer of a refund from them.

Great stay.. value for money..Breakfast and evening meal with drinks great value.. comfy room..stayed in room rear property .. no noise..,comfy bed..

Don't be taken in by the facade of this pub! It looks pretty outside but unfortunately the inside is a different matter. This was our first visit to a Wetherspoon 'restaurant' and will be our last. We were not impressed by the lack of cleanliness as we noticed several of the tables had not been cleared or cleaned. We sat at an empty table which still had bits of food visible from the previous diners and we counted 9 menus on our table intended 4. That said, the food was cheap and cheerful and we survived the experience. Show less

Stayed for a one night stop over. Great location and the staff are fantastic. We all know about Wetherspoons as a business. I can highly recommend this hotel for a stay.

Another beautiful old building given the spoons treatment. Our room was very big, very clean( a testament to the staff) and comfortable. The only real negative was that a stunning view down the valley was spoilt by dirty windows.

Stayed here on a short break to Malvern. Reasonable prices for accommodation and convenient place for food as many places in town closed late afternoon before opening again for dinner shift. comfortable and clean rooms in an historic building. Rooms at rear have great views of the Severn plain. Polite and helpful staff - they helped us navigate the parking situation in the town.

This location must be the nicest in the Midlands. On a hot sunny day, the views over the Vale of Severn were outstanding. A selection of ales available and cheery staff behind the bar. I see the previous reviews on the whole, were from customers...

We were a party of six and we ordered our meals at the same time. Two meals arrived after around 35 minutes from time of ordering and the rest of us were left to wait. After prompting from one of our party the meals arrived...

Sadly found this lovely old establishment very lacking in cleanliness this visit ! The tables were not cleared and certainly not wiped over between customers ! Our table had old napkins and glasses left that we had to ask to be cleared. The food was...

Mr Tim Wetherspoon needs to bar the middle aged scratter who sit inside the window seat by the main entrance. She likes to horn in on other parties' conversations and give it the big one about how she knows them (even if they've never been...

I went to this pub for a late lunch with my girlfriend on Easter Monday. When we had arrived, they were out of stock of burgers. We ended up ordering two other meals - a barbeque chicken and a lemon + herb chicken dish. When...

My wife and I had the Tuesday Steak Day meal. An amazing choice at bargain prices. We also had a shared starter - the Whitby breaded scampi - excellent. The steaks were perfectly cooked and good quality. This all added up to just over £26....

Very bog standard hotel , if your looking at getting your head down for an early night , this is not the place as you can hear everything from downstairs , I would only suggest this hotel if you are on a budget for work...

Worth visiting simply for the descriptive title really.... beautiful views and a lovely old building but our breakfast was luke warm and the tea was dreadful. Mind you, if you pay cheap you will get cheap..... Good for drinks and a meeting point but certainly...

They serve the standard Wetherspoons menu though on the 2 occasions we've visited (we aren't local) fish and chips was not available

This has to be The Worst meal we have ever had! Fist of all we were not informed about the wait for meals, 1 hour and 5 minutes before our food arrived, everything I ordered they didn’t have, no Lemon and herb Chicken, no Mediterranean...

I've been a few times recently for drinks late afternoon and appreciate the staff who are so hard-working. I have been served separately by Jolie, Liam and Carol, all of whom do their best to make customers welcome. This is such a good value pub...

Thought weatherspoons being a popular and well known name that we would be safe in the knowledge that it would be a decent spot. Unfortunately the portions were not ample & the food was not even hot.

Really really disappointed with the food we had. The nachos were overly spicy. I ordered the steak & literally only got steak & chips , what happened to the rest of the meal ?? Normally you would get peas, half a grilled tomato & a...

Our breakfasts arrived within 5 minutes of placing an online order. Unfortunately everything was cold, including the toast. Bacon was poor quality, undercooked for my liking and fatty. No staff around to complain to. Nice view though

We visited this pub which from the outside looks lovely, in an old building. The bar staff were very slow, the bar area was completely covered in dirty glasses, and sopping wet. We ordered our drinks anyway, and tried to find a table to sit...

We visited prior to going to a show at theatre with ample time. We ordered food however After an hour wait cancelled the food order, just as it arrived. Never informed of any delays when ordering either. Been to Weatherspoons in last couple of weeks...

Ran out of cups, said they would bring some over and they didn't. Took over 30 mins to arrive. Waiter brought cutlery that was so disgusting, food still on every item like they had been taken out of the dirty tray. Asked him can we...

I'd booked a hotel room for some friends staying, and although everything was done and dusted they took the time to contact me about how service would change due to the Queen's funeral taking place - a nice touch to keep customers informed. (they also...

Popped in for food one evening as visiting the area (Tue 13th Sep). It was a very quiet evening and so didn't wait long for food to arrive. I had ordered the Piir Piri Half Roast Chicken and my Husband had ordered a Curry. My...

We ordered two meals which both come out cold. Sent meals back and waited again for replacements, these were a little warmer but still a long way off being hot. As we were only in this area visiting on the bright side we won’t be...

Stayed here on the 22nd along with a lot of other people for the Three counties show. Guy working behind bar was pathetic, couldn't pull a pint, couldn't work the till. Ordered meals told 25 minute wait, 1 hour later we were still waiting, young...

Great food as always, all fresh and yummy ;-) and the terrace is fantastic (in warmer months), although not facing the Malverns but still, a very nice view ;-)

Went in with my partner for breakfast, places order and after 50 minutes of waiting went to the bar to see where out food was. Informed our food had gone to the wrong table and there would be a further 30 minute wait if we...

Visited this Wetherspoons in August 2022 during a trip around Malvern and wanted to show visitors around the local area. Had heard about the amazing views from this Wetherspoon which were great...but fail to mention when you look down from the terrace that there is...

From the outside it looks lovely, today being bank holiday we expected it to be busy and it was, however, the wait of an hour for food was unacceptable. After querying the waiting time twice our food arrived exactly one hour after ordering. The staff...

Nice stay for a couple of nights,lovely clean room Only downside,smell of sewage occasionally from the toilet! And the shower head could only be used in the one position! Lovely friendly staff Lovely view from the terrace! Lots of stairs !

My partner and I were visiting Malvern for 2 days and tried the Foley Arms. The staff were all very friendly and polite ...except for a male bar staff member wearing glasses who never once said thank you or please when serving drinks. The place...

It’s a Wetherspoons. It’s cheap and cheerful. Very good beer and decent food for less than you’d pay anywhere else. This one has the added benefit of huge windows, great views and local staff who seem to enjoy the job! I rate it.

The waitress Kia was super slow at bringing drinks, not happy. It made me want to buy multiple rounds on the app at once to save waiting so long every single time.

Stunning views from the rear patio. Friendly staff. We visited on a busy bank holiday weekend, food was hot and delivered within 10 mins for both breakfast and evening meal. Drinks were generally quick but at busy times even with lots of bar staff there...

Waited a long time for our food and when it arrived one order was wrong and the others were overcooked. They forgot our wine. Overall not a good experience Would not recomend

We are regular visitors to Malvern and usually stay at the Foley Arms hotel. The restaurant staff are young, friendly and obliging. The first night we arrived after travelling from Wales the staff were friendly, upbeat and efficient. We were therefore, surprised when there was...

Great family meal. Haven't been for a while and was pleasantly surprised by both the food and the staff. All very nice. I queried the amount of coleslaw and this was rectified quickly and pleasantly. The young men who brought us our meals and the...

Easily the worst wetherspoons I've been too. Always understaffed and the customer service was awful today. Absolutely appalling and unwelcoming. Food took over an hour to arrive and we had to ask twice where it was only eventually to be told they'd sold out of...

Awful food. Diabolical chips. Very slow service. No sauces (tomato, mayo, vinegar etc) but it took ages to get any, despite several customers asking several members of staff. Would not go again.

I am appalled at the terrible service I received here! My food was stone cold when it arrived, I understand these things can happen so I spoke to the waitress who was extremely rude to me, she refused to reheat my food and once I...

Wanted to order fish and chips but none was available so ordered a burger instead. After waiting nearly 40 minutes for two burgers to be delivered to our table the food was cold, really cold. Took it back to the bar and was promised a...

Came here Friday night whilst stopping in Malvern. My friend and I had chicken pasta alfredo. The pasta looked and tasted like congealed sick, and the chicken, which looked thrown on as an afterthought was sinewy and inedible. Neither of us could eat it. Much...

I just want to start by saying the service here is great, I Cannot slate the bar staff one bit. But the food here has gone seriously down hill post lockdown. It’s all half assed slapped together normally with multiple items off the order missing...

Worse than poor! Arrived with the kids to order breakfast straight away no bacon or Hollandaise sauce… when the breakfast did arrive the scrambled egg was more than over cooked and the rest was cold! Sent back and 40 minutes we was still waiting. Meanwhile...

Have been coming here for just over a week every morning (Monday-Friday) for breakfast in the hope that one day it will be as a breakfast should be - hot and tasty. Unfortunately, nearly every time the plates were cold, food Luke warm or cold...

.......especially for breakfast. Sadly that general rule doesn't apply to the Foley Arms; we were staying in a hotel nearby and went to this pub for dinner and a beer. It was not at all good. The pub itself is scruffy and needed a good...

Will keep it short,Cold food that obviously had to be sent back which we then waited 20 minutes or a luke warm replacement,dirty tables,waited 15 minutes for a drink ordered on the app, told a member of staff there was no salt & her reply...

Firstly, lovely staff. Really helpful and polite, food good too. Room a bit tired and it was really noisy outside, if you are used to a peaceful night's sleep then perhaps this isn't the place for you.

Had a really nice stay here with a room with lovely views. It`s a busy pub so you`ve got to expect a bit of noise. Staff were efficient & friendly despite having to deal with some challenging customers. We had lunch which was swiftly delivered...

The bar eating area is a little old and needs decorating, tables were sticky, app was ok but did not offer many options to swap chips for jacket for example. Food and drink came quickly and was standard expected for a weatherspoons. Price was good...

I will leave the accompanying image to do the talking. Absolutely disgusting food. Contacted JDW customer services who suggest to follow their link and contact the pub direct. Clearly, no facility to email and share the images with them. I don’t care how much the...

Good value hotel in a lovely setting Right in the middle of town and directly on the route to the hills, older building so the floors are uneven and the stairs are steep but our room was comfortable and clean with lovely duvet, pillows and...

Certainly not one of the best Wetherspoons we’ve been to. The room was tiny with a squeaky bed. No toilet paper on arriving and the doorway to the bathroom was barely big enough for myself to get through. Looked through the app for something to...

We chose to attend the Foley Arms with our 13 year old son for a few drinks and a meal during our stay in Malvern. We ordered our food at 8pm via the app and was NEVER told that children had to vacate at 9pm...

Visited today with my family. A poor child vomited over an outside table and on the floor. The table was left uncleaned and further customers sat at the table - covid what covid!!! Initially the mother was trying to clean it up. They should have...

My husband and me stayed for 2 nights, having already stayed when the first lockdown happened last year. The staff were absolutely amazing. Food was delivered on hot plates. Room was cleaned daily and restocked with tea and coffee. Marvel at the views and history...

First impressions always tell you a lot about a place. On arriving I went to check in, where there was no one on duty, only a message to go to the bar to ask someone to attend. When you looked through the window at the...

we really love the Foley Arms on Malvern, we always stay there. the staff are lovely, the rooms good and the food is smashing.

We stayed here for a night, and we had room 21 the views were amazing, u could see for miles. The bed was mega comfy, it was clean and tidy and it was quiet, we had some drinks in the bar, u can't smoke upstairs...

Food and drinks are cheap here, and the staff pleasant - but the place just feels grubby and tatty. The gluten free hash browns we were told were fried in the same oil as everything else - nooooooo!!! Plus for the breakfast offering they'd run...

Meal was nice but unfortunately occasion was soured by a member of staff shouting at me for not having my mask on inside, I didn't hear her at first, I just completely forgot. Had meal in torrential rain and hail storm, table was well covered....

Did not have a nice time here as I went for a cigarette and me and my partners entire meals and full drinks were completely cleared!! The staff were rude and blamed us as we’d been here for a while! I was horrified ..

I visited here and was very impressed with the staff following the Covid guidance We were asked to scan the NHS app We were given a table with a number We ordered and paid by the app Drinks were delivered carefully to us So I...

I took a family member here today who suffers with throat cancer. One member of staff completely ruined our visit and made us feel extremely uncomfortable, unwelcome and invaluable. We were made to Sanitise our hands although I explained we had already done this in...

Booked a nights stay to get away for my husbands fathers anniversary. The rooms are ok, fairly clean, but bedding a bit grubby and old. Feather duvets clumpy, one pillow per guest. We went downstairs tonight for dinner just for ease as we have a...

Simple wanted to leave a review to praise the young gentleman on the door. Ensuring everyone had masks upon entry, clearly explained the way it worked inside, the app, leaving details table service. Recognised the exempt lanyard and saw as every customer had fabulous service by him. exemplary!!!!

Fab views. Cheap drinks. Lovely, friendly staff. Spotlessly clean & covid organised without feeling too restricted or uncomfortable.

It’s Weatherspoons. Beers cheap, food is edible, affordable and served quickly. My only complaint would be about the lack of mask wearing and social distancing by other customers.

This was the standout location in Malvern, when the rest of the town was DEAD. Making a sterling effort top offer a full menu of drinks and food in a properly-adapted environment, whilst remaining friendly and welcoming. Well done! This will be a survivor where others are not.

Visited one evening for a meal, nice terrace at the back with good views. Lots of rooms to choose to sit in . We had a family meal which was of usual good wetherspoons standard and good value.

Sat outside in the beer garden with our dog and ordered our food on the app. When the waiter came out he told us dogs weren’t allowed anywhere on the property and told us to leave due to health and safety reasons! While sitting there waiting 20 minutes for him to process our refund (we could of eaten and gone by then) we saw 5 RATS running around the garden where we were sat! Now if that’s isn’t “health and safety” I don’t know what is!! Also the smell from the bins put us off eating anything at all! Quite glad we never ate anything from there, feel sorry for the people who were!

Although there was clear social distancing in place, the carpet seemed to have crumbs wherever we looked. Our cutlery was dirty and delivered by a rather grumpy server. The food, adequate but portion size smaller than we usually get at our local 'Spoons'. The views outside were beautiful, but this was not Wetherspoons at its' best.

Wetherspoons hotel, the room i had was on the top floor with stunning views and really nice comfortable bed. It was quiet at night and central for malvern attractions like quaint shops and walksThe room had a bath and shower , and is larger than many hotels i have stayed inThe staff at malvern are really helpful and hardworkingI would return definately

Reasonably priced food. Quite spacious. Lovely decor.Ideal for meeting family or friends. Close to shops and Malvern Theatre.

Popped in for a quick drink and boy does the place look run down and very tired. Most of the soft drinks were not available, no cola or lemonade or cordials! Even the larger choices were limited.

After a walk into Great Malvern, decided to have a quick drink and as Wetherspoons is good value, we headed there. The pub itself is very dated, even for a Wetherspoons. Great choice of alcoholic drinks but a few not available and when wanting soft drinks for my children was told that the gas had run out! Bought cans of San Pellegrino as that was all that was available. Staff were clearing and cleaning tables efficiently, just a let down on availability!

They boosted the prices of all the food and most of the drinks even though the VAT has been reduced, I ordered chicken tikka masala for close to 9 pounds and I was shocked at how badly it was cooked the rice portion was tiny I would get more from a boil in a bag pack, the nan bread was rock solid so I just left it and the masala itself was cold.The staff all look like they're on the edge of killing themselves, unhelpful, rude and uncooperative.

A great choice of restaurant in Great Malvern for our Sunday dinner out, while exploring the town. New rules were clear. We followed the rules, found a table & downloaded the app to order. Staff were friendly & helpful.

Nipped in for a bite of lunch with family. Kids menu had good selection and have to say, the fact you can find your table, get settled and then order via your phone is fantastic! We had veggie burger and chips, veg chilli and chips and kids pizza. My chilli was a bit congealed and the burger was on the cold side, but the chips were great. Next time I will have the veg curry which was a much safer option.