The Flour Pot Kitchen Brighton Beach in Brighton and Hove

Wow! Fab coffee and friendly staff! Just left this wonderful gem on the seafront having met all the family of all ages to enjoy great coffee/toasties/vegan pastries and of course croissants! The kids enjoyed small size hot chocolates and toddlers had mini baby chinos. It makes such a big difference having staff who are happy and take pride in their jobs - the young lady who processed our enormous order for 13 of us - was efficient and helpful - the choice of pastries and breakfast rolls catered for all of us - veggie/vegan and gluten free. The guys making the coffees made it look effortlessly easy in a busy cafe. Great front of house! I would recommend this little gem to anyone as there is also a great outdoor area for the kids to run around and of course the beautiful view of the sea! What a great place! Thanks you from the lady with the yellow hat!!! X

My favourite time of the day - coffee with the flour pot staff - fantastic service and yummy coffee and pastries. My morning dog walk made perfect. X

Our favourite coffee shop in Brighton. Friendly excellent service, great coffee and snacks and a great view. We're there often and always invite pals to meet up with us.

Popped in for coffee today, really friendly service from the lady working and reasonably priced for cold brew!

Good vibes friendly staff, good cup of coffee

Today was a difficult one for us as we were remembering our cousin with two of the people who looked after her in her final months. We chose the Flour Pot as it was close to where she lived, and it was the best decision we could have made. The three young people serving there today were so welcoming, kind and thoughtful, nothing was too much trouble. The cakes and coffee were delicious, we couldn’t have asked for better. We are sure to come back when next in Brighton.

Nice view of the sea, amazing food and coffee

Really disappointing. I ordered an Almond Croissant, took one bite and it was hard, dry and chewy. So hard that I struggled to tear a piece off. I never send food back but it was so bad I felt I had to. I told the lady behind the till that it was stale and she said there was no way it could be as they order everything in fresh that day. She said she would give me a new one but that she couldn’t guarantee it would be any different. She then reiterated again that there was no way my croissant could have been stale as everything is fresh. During the whole interaction she was surly, bordering on rude and made me feel really uncomfortable. I didn’t even ask for a replacement I just informed her that it was stale as I thought there must be a problem as there is no way that is normal. Maybe being on the seafront the salty air makes the pastries chewier? I’m not sure but won’t be back due to the bad pastries and service.

Food is always good from here, but a bit over priced. I feel like a lot of food places are trying to get away with charging high prices for half decent food and won’t get called out on it as other places are doing the same! Service here isn’t great, staff seem a bit distracted and o have been here a few times and if the staff know someone they let them cut the que even if it’s very busy and people have been waiting around a lot longer. Food is good, service not so much. :)

Nice breakfast buns. Good coffee. Quick. Pleasant outside area. Take away or eat in.

THERE ARE TWO KINDS OF BUSINESS. THOSE WHO ARE MINDFUL OF LEAVING YOU SATISFIED THAT YOU GOT A GOOD DEAL. AND THOSE WHO TRY TO 'DO YOU'. I PLACE THIS ESTABLISHMENT IN THE LATTER CATEGORY. THE FIRST BUSINESS IN BRIGHTON WHO WERE CHARGING MORE THAN £4 FOR A COFFEE, LOOONG , LOONG AGO , BEFORE IT BECAME 'NORMAL'. BACK THEN I HAD SWORN NOT TO RETURN , AND INDEED I DIDNT FOR OVER A YEAR. THE OTHER DAY , DISTRACTED AND OFF-GUARD AND ILL-ADVISED I DID, I ORDERED A FLAT WHITE, IT CAME IN A TINY TINY TINY CUP. AUGMENTED PRICE FOR BEING DECAF (SERIOSULY?) AUGMENTED PRICE FOR BEING NON DAIRY . AND YOU ARE IN THE 4 TO £5 REGION. FINISHED IT IN THREE SWIGS A MONEYGRAB INDEED. ILL NEVER RETURN.

We were so excited to come and visit, drove over an hour and a half because it looked so great online and to give credit where due it has a really great view and my other half really enjoyed his sausage roll but the selection was nowhere near what was suggested online. The almond twist was really quite stale, (in fact I think it had been put at the back to be thrown but the staff suggested it given they barely had anything else). The milk in my coffee had actually gone off too. I was quite surprised as we got there mid morning so did expect a little better. I’m sure the other branches have a slightly better offering so would suggest trying one of those instead of the beach front one.

Probably the most disappointing place in Brighton, after waiting 30mins in the line they tell me they’re out of half of the menu. £17 on two coffees and the last 3 displayed items. Still shocked.

Lovely spot on the beach, amazing atmosphere and the staff are so friendly! Would absolutely recommend this place 😊

The only way to start any morning is to visit the best flour pot in Brighton. I am a regular who is made to feel special every morning I literally hate to miss my morning latte with the amazing staff and happy faces. Thank you Nat, Matt, Lottie, Richard and everyone myself, Crumpet and Arya love you all xxxxx

Fantastic place for yummy coffee and pastries also have had a lovely afternoon wine. Dog friendly - location is perfect overlooking west pier. Love it here even in winter.

Staff are so lovely and welcoming, had a tasty iced oat latte and sat outside in the sun. perfect spot for chilling out on the beach.

Got there around past 3pm. Wanted a pastry but nothing left. Order a coffee and I’m told it’s takeaway only. The place supposedly closes at 5pm

My wife and I ordered at the counter and got told to find a table and they'd call our number out. We sat outside in the far corner and met with some other family members who had already ordered. It was a windy day with music playing and our 1 year old was making quite a bit of noise. I watched staff coming out by the entrance and barely making any noise when calling orders but was also trying to catch up with my cousin. We sat patiently for 20 minutes and neither ours or my cousins orders came. I noticed the staff were no longer making coffees but seemed to be having a good chat so went inside (the place was really quiet with no one inside and outside half full) to ask the guy we ordered with if the drinks and food were on the way and he asked what we ordered then looked to show me 4 old coffees on the side and said they made them 20 minutes ago. I apologised for not hearing them calling either of our orders, handed him both receipts we'd been given and he said they'd remake them but to "make sure we listened out this time". Not being funny, I totally appreciate we missed them calling the numbers which was on us but my cousin and I were trying to hear them and I think without sitting in complete silence we'd have always struggled. Also, the place is not very big at all and it wouldn't have taken a lot to venture out slightly further than just the entrance to call an order and find who's it was. The staff clearly couldn't care less as they must have known there were 4 people there without coffee but seemed too busy having a good time. Anyway, we waited 5 more minutes and the barista came outside, looked me dead in the eye and shouted order 14. Okay, we didn't hear you the first time, I get your point. She gave us my cousins order then went inside. I waited 5/10 more minutes then went in again, asked a different staff member if order 16 was on the way. He said order 116 has just been made and is coming. I explained we were still waiting on 16 not 116 and he said "oh yer it'll definitely be getting remade now". I asked if he was sure as only 2 drinks had come so far. The barista looked through her checks and couldn't find it then the first guy I ordered from came out and had clearly lost one of the receipts. He asked what we originally ordered then I headed back outside and waited a few more minutes. In all that time not one person apologised for the wait or took any responsibility for what happened. Eventually the food and coffee came and the 2nd guy I had spoken to casually put the coffee down and said in a really arrogant and cocky tone "sorry for the wait". It had been 40 minutes since we first ordered to get a coffee and sausage roll. The only saving grace was the coffee was actually really good (hence not just one star) but the staff were just so arrogant and rude that it really lets the place down. I've no doubt they're used to dealing with tourists all day and it can be hard work but I manage a very similar place and it's one thing for a customer to make a mistake (us not hearing them call the order) but the way they handled it was so bad. The place could do with a manager on site who is a bit more responsible and alert compared to the staff who were there

The amazing service really stood out! Speedy and so friendly. The whole place is great, good vibe and perfect spot for some brunch and coffee. One of the nicest iced lattes I've ever had too! 😍

Thoroughly enjoyed my experience at the beach flour pot. Great coffee and lovely food, also extremely welcoming staff - deffo my new go to coffee spot

Had lovely vegan almond twist and apricot Danish pastry here, coffee is great and the people are so chatty and friendly and made our morning, thank you!!

Visited yesterday (Sunday 14th January 2024) and the week before as my husband and I like to stroll along the beach and we do really enjoy the sandwiches here, but unfortunately it is not a nice atmosphere to sit in, the week before the guy was shouting so loud and showing off this week the music was so loud yesterday I thought we were in a nightclub and even when one of the young girls who worked there said to the young man ‘ it’s a bit loud’ his response was ‘I don’t care’ simply there for his own enjoyment and not the enjoyment of the customers. Coffee shops are places to chat with friends or chill out. This sadly is not that place. There was also no cleaning the tables, so makes me question if behind the counter is getting cleaned. Hopefully in time some nicer places will pop up along there which will give people an alternative to enjoying their coffee and sandwich in a nicer atmosphere as opposed to a nightclub.

Visited pride weekend, the staff are great here. The sandwiches are lovely, and don’t take too long when toasted. The biscoff latte is also great! Service is good and right on the seafront.

Coffee and sandwiches were delicious!! The cafe is right on the beach and has great views. Not a fan of the loud, clubby music, didn't quite match the vibe. But it wasn't too loud at the outside tables!

Came this morning and ordered 3 coffees, they gave us the wrong coffees, the girl that brought them out had a bad attitude, then it was still wrong the second time and she snatched the coffee out of my friends hand and was really rude… terrible service

Great tasting coffee with a lovely location to easily relax on the beach and enjoy the waves!

This is a bone dry pastry. Takeaway is very slow, the coffee is fine, nothing special, but this is a poor standard for a so called bakery. It's vegan (no butter, marg dries out), so that's part of the issue. However their bakers either don't care enough to make something better or are held back by some other constraint. If you read the reviews, they state everything is fresh daily and baked without additives, etc, but the truth is this is hard to qualify as baking. You would have to pay me to eat this again.

Manager/member of staff seemed bothered by us, quite rude and snappy, seemed to be generally irritated by customers.

Standed branded compay for coffee and nibbles. Hitty missy kinda place, dose job on the tin kinda place, but there are better around area.

Excellent service. Vegan pastrami focaccia was very good, reccomend!

Ultra slow service, irritating nonchalant staff (why are there so many of them? What on earth are they all doing?) and stale 4 pound croissants

I have lived here for 7 years and go to the flour pot a lot, the coffee and hot food is great but the pastry’s are dry and awful, I keep retrying to see if they have changed but they haven’t, they seem like they are a few days old and this time I just had to leave a review as was so disappointed.

Love this cafe, fab atmosphere and a great place to ‘people watch’ Really friendly staff too. The coffee is superb, great flavour and served with perfection. The croissants are so light and flakey and the carrot cake is unreal !!

We visited a few times over a long weekend, the service was excellent, the staff were all so friendly and it was so clean. Cocktails were delicious. We will definitely visit again ☺️

Disappointing. No menu - they have labelled items on show that don't fully list the ingredients and aren't all labelled (and you wouldn't be able to see them if you were queuing - would be faster if they had a menu). Bacon bap - not much bacon, filled with cheaper ingredients like the egg. Fine if that's what you like. Ordered peppermint tea, reiterated when she put it down that that's what I ordered. Had been given green tea. Not great when you're supposed to be avoiding caffeine! Fancies itself but not delivering on the basics, sadly .

Nice coffee but the service makes you feel like you’re too much effort. The music is so loud I couldn’t understand anything said, the guy looked extremely annoyed at being asked to repeat himself, no teaspoon with coffee, when asked if we could have one we were informed that there were non left. One was eventually delivered wet. Not a patch on the experience when it first opened. Definitely the poorest Flourpot branch probably complacency due to location.

Came here admits a busy day in Brighton and was an amazing location right on the sea front with great food and drinks served by amazing staff! Big shoutout to our server Nathanial who really made out afternoon coffee great!

We visited around 8am and were served by a really pleasant and helpful member of staff. Sadly there was no gf option and only one person making coffee so service was a bit slow and although the capuccino and decaff latte were both lovely they were lukewarm warm rather than hot. I tried a Cinnamon and Orange pastry which was overbaked and quite chewy with no taste of orange. Overall this cafe has so much promise it just needs better management.

Fab location but when I went recently the service was painfully slow despite there being a huge queue of people lined up. No urgency whatsoever. Would probably not return, shame as coffee and food decent.

Love this coffee place and amazing views if it’s sunny ☀️ Good banana bread

Avoid. They sell old yesterday's croissants for £4. I bought a croissant to take away, it was stale: soggy, not crispy, yesterday's croissant.

I see I'm not the only person disappointed in this cafe. Service was lax, Croissant was stale, tables were dirty. I'd suggest Flour Pot management get this place under control.

Arriving on a very warm day and was served gladly by Matthew. He greeted us with a big smile and happy aura. Definitely recommend!

Very nice location to sit and enjoy your sunny day. Needs some more attention to cleaning.

Pastry delicious 🤤 smooth coffee ☕ fantastic friendly staff excellent service 😁

Sonntag Morgen an der Sonne ein gutes, gemütliches Kaffee. Wunderbar. Sehr freundliche Leute und feines Gebäck. Gerne wieder

Tasty coffee and food but why does it take so long to make a coffee? I have been to many flour pots around Brighton and the staff are all lovely but each time I wait so long for a coffee. I thought at first maybe they were short staffed but to happen this many times it can’t be. I would recommend if you have time but if not then it’s probably not the right place.

A lovely coffee bar but zero gluten free choice 😔

Really sad to see this prime spot so run down. The decor is so shoddy - doors all wonky on the front, paint chipping everywhere, outside furniture all rusty etc. It’s got the bare minimum on offer (used to have so much more), nothing looks or tastes fresh (sandwiches used to be amazing). The staff really don’t care, they’re nice enough but more interested in each other than customers. It feels like it’s about to close down, hope it does and either has a refit or someone else takes it over.

Amazing place for morning coffe and breakfast

The wonderful staff at Flour Pot on Brighton Beach saved the day for our school trip to the Rampion Wind Farm visitors centre by letting 30 7/8 year olds have their packed lunches in the cafe, sheltering from the wind and rain. Thank you!

I have been a frequent patron of the Flour Pot for several years, since it first opened on the seafront, drawn initially by the cool but cozy ambiance, friendly staff and quality pastries, coffee and light dishes. It pains me to write this review, the few I write are usually for positive reasons, but I believe it's important to share my recent experiences which contrast starkly with those in the past. During my last visit, an unfortunate incident occurred where my normally well-behaved elderly small dog intermittently let out a few barks when other dogs came near our table. What followed was an unprofessional and humiliating response from the staff, who knew I was a regular customer and that this was not a regular occurrence. Instead of handling the situation discreetly the staff member chose to berate me publicly across the space and to ask me to leave in the manner of an unempathetic teacher ordering a misbehaving child to leave the class. I made no response to him except to stand up, gather my things and go. This was not only inappropriately handled but also created an uncomfortable atmosphere for other patrons, many of whom would be dog owners, and maybe have some sympathy with the situation. On going outside I looked among the seated customers to be able to apologise to anyone with a dog in case they felt my dog had prevented them from sitting inside (it was a sunny day however) but there was no one with a dog. I went back in to simply tell this to the member of staff who had just thrown me out and was treated to another humourless, pedantic monologue about why I and my dog were not allowed in. Immediately prior to this occurrence, I was truly thinking how much the cafe's standards and staff had declined. The once friendly and helpful staff who knew me by name now replaced by staff with an air of idleness and even antagonism; tables remaining uncleaned after previous customers for uncomfortably long periods; menu dramatically reduced and food quality deteriorated, often microwaved and delivered in soggy buns; no longer any plates, cups or cutlery, everything presented in take-away paper and no napkin given even if sitting at the table. It is disheartening to witness such a decline in an establishment that I and many of my local friends once held in high regard. I sincerely hope this feedback serves as a wake-up call for the management to address these issues promptly. The Flour Pot Cafe has the potential to reclaim its status as a quality local coffee, bakery and light meal spot, but it requires immediate attention to customer service, staff attitude, cleanlines and food quality.

Great coffee, friendly service.

Lazy staff on Saturday morning, clearly didn't want to to any cleaning. Dirty tables, food counter a mess, the place was generally really grubby. The only positive is the coffee is still OK.

Nice place but limited food menu

Returned following visiting a couple of years ago, but something has gone terribly wrong, staff uninterested, food served in paper bags and very average coffee served in paper cups - no consideration for the environment. Nothing to stir/add sugar with so staff member suggested pouring and using a straw. Had to return to counter and ask for rock hard croissant to be warmed up. Toilet out of order. Just everything felt wrong will not return.

Fantastic, nice people. Food is amazing, best quality. Never disappointed, always good 👍 ♥️

The service at this branch was unacceptable. My wife ordered a cinnamon bun and after taking a bite she realised it was stale. When I calmly took it back to the counter, the staff member was rude and snapped 'it is not stale.' She argued that they were delivered fresh that morning and that 'that's just how they taste when they've been left out for a while.' We said that it tasted stale and she continued to argue with us saying she regularly eats the food and knows how it tastes and do we expect her to get continuous fresh deliveries. If pastries are no longer fresh after being left out (with no covering) it is not on the customer to simply 'deal with it' and pay an inflated price for baked items that no longer taste fresh. The woman who served us claims to be the manager, I sincerely hope this wasn't the case as the way she spoke to me was disrespectful and belittling. If she is a manager, i suggest Flourpot provide her with further training in customer service. Our family frequents Flourpots across the city regularly and I expect the quality of the food to be fresh, and to be treated respectfully.

Lovely setting, but sadly, I won't be returning.Midday with chairs already on the tables to stop indoor seating,no hot food,advised all food served cold.Not the best experience after a lovely morning on the i360

Lovely staff, very friendly and helpful. Felt like visiting a friend's house for a coffee. Reasonably priced food also.

Such a gorgeous spot for a cafe, they have lots of food options and our favorite pastries in town A must goto place in Brighton

The girl that was serving didn't bother telling us that they didn't have sugar as it wasn't delivered and they didn't offer us sugar either, handed us our latte and we asked where the sugar was then eventually got told they didn't any... Rather silly for the girl who was serving us to not tell us to start with

Best almond croissant ever! Friendly staff and nice location.

A good spot but service slow, coffee burned and "babychino" criminally small for the price.

Lovely spot. Had bacon and egg roll with an Americano. Nice but nothing special, but the setting more than makes up for it.

Food when available looks nice, customer service low standard, lack of communication with customers waiting apprx 10 minutes, cleanliness not brilliant, appears to lack management, promised much delivered little.

Service is what really let's this place down. The lady at the till practically holding the fort whilst three youthful staff stand around looking bored. I've seen people leaving the queue out of desperation. Shame since the location is golden.

Nice iced coffee at beach front cafe

Lovely coffee ☕️ on this beautiful autumn morning. Super dog friendly and kindly place in gorgeous surroundings.

Great coffee, knowledgeable and friendly staff. Food looked great too though we didn't try it.

Relaxing Breakfast View is important🌤️

Nice spot for a coffee or breakfast on the beach.

Very kind staff who replaced a cinnamon bun my friend had bought when it was unceremoniously snapped up by a swooping seagull. The traumatic memory of this is improved by the fact that he was given a replacement - which was a generous gesture and much appreciated!!

Lovely breakfast roll , with turmeric latte

Coffee is overpriced for the amount you are given and the service is very slow even when they don’t have to many customers. Waited over 20 minutes for our coffees and some cake. Outside is ok but not a lot of shade. Will not come again here

Coffee is okay, probably 3 stars for coffee, but the service is so slow. Have visited a few times due to proximity to the beach, but expect to wait around 15 minutes for a takeaway coffee.

Delightful spot for early morning coffee and croissants - sit outside and bask in the sun!

TLDR; - slow service - staff didn’t know what was in the food - breakfast baps aren’t even made on site - they forgot about my husband’s drink - ‘fresh press’ juice is just a plastic bottle of juice by a company called Press Service was slow, there was a condiment in my breakfast sandwich that we could not find mention of on the menu, and the waitress seemed really confused about it when I asked what it was. She said they arrive pre-made so they couldn’t do anything about it, although she did swap it out for a sausage roll for me. By the time we finished our food we asked if my husband’s drink was on the way… turns out they forgot. The lady brought it over, and we discovered that the fresh press juice was just a plastic bottle of juice made by a company called Press. By this point we were so fed up that we just left it. Unfortunately we won’t be returning.

Great beverages and yummy treats galore

Lovely little cafe, staff very hard working and always seem very happy. Pastries and coffee are always amazing. Worth a visit!

Lovely staff, place looks clean and well looked after. Everyone always seems happy. Management obviously know what they’re doing! Love the coffee and pastries, would recommend :)

Awful place. There was an odd atmosphere amongst the staff who seemed more interested in organising their Saturday night social plans, pouring themselves beer, rolling cigarettes in front of the kitchen, self congratulating on their amazing work and rota’s before proceeding to smoke on the premises wearing branded uniform. Had a lovely coffee in a paper cup - what a shambles. The owners need to ask themselves if this establishment represents the best of Brighton. It is an embarrassment.

We visited the restaurant with friends from Yorkshire for a breakfast. The food was lovely and well presented but I was disappointed at being ignored at the counter when trying to place my order - it was only when the manager asked if I was being served that the issue was resolved. The food is not cheap and the bill was over £50 for 4 x scrambled egg with variations and 4 drinks and I would expect better service for the prices being paid.

So slow!! Every time I come I have to wait 10 mins for a takeaway coffee. Won’t come anymore

Lovely bustling cafe with outside and inside seating and views out to the west pier and beyond beside the i360. Friendly efficient service with excellent cappuccino and tasty lunch menu.

Lovely little cafe on Brighton beach near to the British Airways i360. Good selection of homemade sandwiches and cakes, outside seating, table service. Nice!

We had breakfast here on Saturday. I had scrambled eggs, mushroom and bacon and my wife had eggy bread (aka Lost Bread here). Both meals were really nice and the service was also good. It was a cold morning so we sat inside but they have an excellent beach-side location so I imagine this would be a really cool place to eat and drink on a nice day.

Good food, nice views. Reasonable prices. Inattentive service team who had time to chat to regulars and colleagues, but appeared oblivious to several groups waiting to get a menu, pay or order, even though tables weren’t at full capacity and there were no large groups. Two couples walked away in the time I was there. Maybe just let people order via an app and collect from a counter, if the FOH team don’t have time to manage a slow breakfast service?

Lovely wee place and well located. Disappointed that everything was premade so couldn't really swap out ingredients - was as it is and no changing. Saying that the food we did get was really nice. Very little options for kids as well. Sure the staff are lovely but hardly a smile amongst them especially the girl who served us. The only one was who I suspect owns or manages the place who sat us. Only visiting Brighton for my daughter's birthday but wouldn't come back here when visiting again purely for the lack of happiness from the 'I really don't want to be here' servers.

Perfect spot on the beach for a coffee with sound of the waves

We had breakfast here for my birthday. The staff were SO lovely & looked after us so well we decided to stay for a few hours. We started with pastries and coffees (they had 3 different types of vegan pastries - crossaint, pain au chocolate & coconut pain au chocolate) they had various milk replacements & other vegan options too! After a sensible breakfast we moved on to cocktails. A wonderfully relaxing morning with really lovely staff and a great view of the beach!

I was initially drawn to this establishment by its early opening hours, as I was in search of a breakfast spot. However, upon arriving, I was informed that they were only serving coffee and that I had to place my order from the window outside. While I understood the limitations, I had hoped for a more comfortable experience. After ordering my coffee, I anticipated being able to enjoy it while seated at a table inside. Unfortunately, I was informed that the shop was not open for indoor seating at that time. This left me with the task of finding an outdoor spot to sit and read, which proved to be less comfortable than I had hoped. Although the convenience of early opening hours was a positive aspect, I was disappointed by the lack of indoor seating and the subsequent discomfort of finding a suitable reading spot. It would have been more enjoyable to have the option of sitting indoors with a proper chair and backrest.

Lovely little place on the seafront, ordered a grilled sandwich that wasn't my 1st choice as what I wanted ran out. Piping hot, delicious ingredients, and a generous portion. Beat my expectations, would definitely come back and highly recommended.

Coffee was nice but they take payment first and then forgot to bring our drinks so we were waiting a fair while

We've visited a few times and not been disappointed with the quality of the coffee and the freshness of the pastries! The service at the take away window was a little slow and possibly even confusing for some on our most recent visit, but we had nowhere to be and we will be back!

Great service, lovely selection of pastries with vegan options and sandwiches. Cappuccino was perfect, throughly lovely spot to unwind on a Saturday morning.

Lovely food, coffee and atmosphere. Special thanks to Shay our waiter, can't wait to come back.... See you in November!!

Coffee once arrived is good. Pasty was good. They are not alone with the new age fragile one speed slow staff that wont exert themselves. I waited 17 minutes for a coffee and then had to wait again as the server in the window didn’t provide the croissant that was in front of them to issue. Fix up guys and the one thing we all have to teach young employees is urgency, speed and different gears. They seem half asleep and they think they are doing well!

My husband and I decided to go here for a mid-morning coffee and pastry with our baby boy, after seeing a review on YouTube. We waited more than 20 minutes outside for a table - we were waiting so long that my husband had to sit on a bench outside to feed our little boy. I got so fed up of waiting in the sun when I could see empty tables inside, so I asked if we could sit inside - to which I was told we could go straight in and sit down. Why no one would have offered that to a family with a six month old in the first place, I’ll never know! The table was dirty and we were still made to wait a good few minutes before we could order. Our food came out well before our drinks - my husband was also served the wrong drink. The concept and location of this place is great, and the food was good, but the staff seemed like they couldn’t be bothered to be there - it’s a real shame as it lets the place down!