The Fleur de Lis Hotel, Bar, Restaurant in Dover - Phone Number, Reservations, Reviews

Authentic village pub, and a great venue for live music. Friendly staff and great atmosphere.

Atmospheric vibe in this central town pub, good music and ok food and friendly staff

It was very nice there. The service was really nice. ☺️ The room was clean and cozy.

Sensational place to have a drink and listen to music on a Saturday night. We found the atmosphere of local people to be very good. The musical ensemble is quite correct and the average age is high.

very good experience here for stopover on business very lovely food and staff

Lovely place, very welcoming. Bar staff were friendly.

very nice pub/hotel bathrooms need ann upgrade friendly staff.

Food was amazing and the service was spot on. Definitely recommend if your in the area

Great bar and we chanced upon the place when they had a band on on a Saturday afternoon. Lovely pint of Guinness. Would have been 5 stars but just before 5pm they ran out of Guinness. Tomorrow is St. Patrick's Day and that shows a severe lack of management. Can imagine that there will be quite a few disappointed tonight with the next band on and even more tomorrow on Paddy's Day.

Very delicious Sunday roast lots of tasty vegetables, good service and great value

Popped in for lunch. We had the dirty smash burger and hassleback chicken which I swapped the mashed potato for chips. Both meals were lovely and the lady serving was friendly, polite and helpful.

Third time of staying at this Hotel/pub rooms are well decorated, quirky and clean, nice grab bucket full of treats and mineral water on arrival. However it’s the things that add up that make it not so brilliant, firstly 1 trouser coat hanger in a broken wardrobe, see pics, base completely broken, the shaving light that doesn’t work, the bathroom extractor fan that works to its beat that is annoyingly pulses. Warm water at 7am, TV remote not working, fixed immediately by me, The de luxe room supposed to have Netflix connected, nope seeing as tv is not networked and finally having to work out what WiFi to connect to, not the one stated in the room. Will definitely think about my choice next I stay in Sandwich

16 of us wanted to celebrate Christmas and New Year so ordered various lunch dishes ahead of time. The first disappointment was to receive no welcoming greeting but to be told in hostile fashion that we could not have space in a separate room as arranged but were to be in the front restaurant where it was not possible to have one large table so we would be split into two tables of eight, backs to backs, with scarcely room to breathe. We reluctantly accepted this, not wanting to spoil the occasion. Then came the food. To say it was poor is to understate the matter. One guest had 6 pieces of scampi, a tiny pot of peas and eleven chips. Another, mistakenly thinking you can't go wrong with fish and chips in the UK, had twelve chips and a strangely coated flat fillet of fish. It was probably basa - tasteless and in danger of being toxic. When it was time to pay, we assumed some of these meagre offerings must be from the cheaper 'Senior Citizens' menu but, no, the scampi, fish and chips etc were (adamantly) full price at £10.95 each. I won't go on about the lack of service, about not even being asked if anyone would like water, coffee etc etc. The landlord was not present but, when told of our poor experience, dismissed the whole matter, saying most of their guests told him that their portions were very large! There are lots of delightful places to eat in our lovely town. This is not one of them.

No dogs after 9. Toilet ceiling height is dangerous. Landlord absent. Staff nice but under orders so will never go in there again. Use new inn, market inn, red cow but avoid this dump. I live in sandwich and have many friends here, I will endeavour to make people aware that this pub needs avoiding.

Went for a quiz night , great atmosphere, serves my favourite cider on tap ! Couldn't ask for much more !

Food and service was amazing. great place to relax at and locals are very friendly.

Owners and staff lovely. The food was wonderful at good price. Central location

Great place for Sunday Roast, really good value and service was excellent. Best to booyas they was very busy.

Nous avons des sentiments fort partagés pour ce pub. Un très bon point, la nourriture y est excellente ! Les bières aussi ! En plus, il y a de la musique live. Concernant les chambres, celle des enfants était plutôt confortable et bien décorée. Malheureusement, celle des parents ne correspondait pas du tout à la confirmation ni à nos attentes. Le lit est effectivement grand et confortable mais accessible d'un côté seulement, bonne chance si on doit aller à la toilette en pleine nuit ! Et pas de table de nuit du côté mur... Contrairement à l'autre chambre, pas de bureau, pas de chaise... La salle de bain est décevante aussi ! Attente interminable pour avoir de l'eau tiède dans la douche, wc impossible à utiliser sauf à prendre une position gynécologique car la cabine de douche est à 15 cm. De plus, le chauffage ne fonctionnait ni dans la salle de bain ni dans la chambre et avec une fenêtre du 18ᵉ siècle tout est froid et humide. Pas de patère non plus, et donc si vous avez pris une douche le soir, les serviettes sont encore trempées le lendemain matin...

Superb breakfast, the food was excellent, on time, hot and exceptionally tasty. The young lady serving was attentive, fast, polite, friendly, efficient and very friendly. Congratulations for having such a wonderful lady taking care of the customer. I have recommended it to my family, my friends and my colleagues. Thank you Nigel Clarke

Went to veterans Breakfast club good to meet new people food was great Thankyou looking forward to next meeting

Cracking location. Amazing atmosphere on Saturday evening. Rooms decent, but, more attention please to cleanliness in bathroom.

Great atmosphere and a top pint! Very friendly bar staff.

I would describe the hotel as a pub with rooms but that is my opinion. I liked my stay there. The rooms were a good size and the breakfast was good. The hotel is in the centre of a small, historic port

Stayed here twice now and it's definitely a Great little find.. Plus now they have included Breakfast in the Room rate makes it more inviting.. See you soon..

Stayed here for a golf trip to Kent. Quite disappointed with the room that was mouldy and dirty in the bathroom, the live music was so loud that the toilet seat vibrated in our room. I mean it’s fine that there is noice when you stay above a bar but this is not ok by any means.. that the whole room I vibrating until 12 p.m. I have stayed in similar hotels in the uk but newer experienced this kind of loudness. Staff is otherwise polite and food was good. But cleaning and loudness makes us choose another place for our next visit.

Only stayed for a night as we were attending a wedding nearby. Great place for a stopover and the staff were fantastic.

We have just enjoyed a lovely meal here, family of 7, the staff were just amazing so friendly and nothing was to much trouble, food was lovely, great portion sizes, brilliant gluten free choices which is great for me being a coeliac. Would highly recommend and will definitely be re visiting soon.

We hosted our retirement afternoon tea at the fleur this afternoon, all the staff were so friendly and helpful, the cakes were amazing and plentiful, all our guests had a lovely time Thank you so much xx

Met up with a friend who lives in the village. What a great recommendation. Popcorn shrimp followed by possibly the best priced and quality Rump Steak. For less than £15 it was an amazing piece of meat. Recommended.

Not impressed. Meals came plated. Very mezgre. One slice of carot I piece of parsnip. Tiny floret of brocoli. No apple sauce or horseradish. Puddings were a slice of strange tart. Not what we were expecting at all.. Very disappointed

We are locals but the first time eating here. Typical pub, a little run down and tired decor. Sticky table, my arms at the elbows were sticky after. Yuck. We had the “fleur burgers” with chips. They were nothing to write home about. A good amount of meat, but cheap tasting and gristly. The chips were underdone and mealy. For dessert we shared a strawberry shortcake, again, cheaply made of two hard shortbread biscuits with runny cream in between and a total of about 4 strawberries on top. Hard to eat with a fork, all the cream just squeezed out. Would have preferred the scone-like version of shortcake version as that would feel more like a dessert, and certainly for the middle to have some strawberries . It was just a few biscuits with cream, not worth the £5. Overall, we came away disappointed at spending £50 on two average, if not poor, meals. There are definitely better places to eat in sandwich. Always happy to eat at Namaste or The Bell (similar food, similar price, much better quality and feels a treat). Won’t be eating here again.

Great location and popular local establishment

Great pub, great food,nice bar staff.

The rooms are clean and nicely decorated BUT the noise from the busy, lively bar do not allow sleep till around 11.30pm when the bar closes and people leave. The rooms are above the bar which is lovely and lively but extremely loud. In summary this accommodation is not suitable for anyone who likes to sleep before 11.30pm.

The room was lovely and clean the staff were nice just got woken up at 2:30 by someone banging and swearing at the door wasn't happy PDF

Staff lovely very sociable room was lovely and clean we be back

Friendly personnel, rooms in beach theme. Bathroom lacks curtain... Livemusic regularly!

Just popped in for a drink on Sunday but the staff were so lovely that we thought we would chance it and have lunch. Really glad we did it was fabulous, hot and tasty(cauliflower cheese was to die for), well cooked vegetables, big portions of meat, lashings of gravy. Couldn’t fault it at all. Couple of great beers on tap and the wine was good. The bill was excellent as well! Very good value for money. Sandwich you are very lucky, this place is a hidden gem.

Absolutely beautiful food and so much of it.

Just moved to the area and was a pleasant visit. Staff was very nice and locals very willing to engage. All round ace pub. 😁😁😁

Great place for music and beer not bad.

Nice staff and spacious areas, big TVs. Not exactly child-friendly but we made it work. Food was decent!

Had a Mexican Meal here on the 24th Feb ... with great friends and the meal was brilliant and well worth the money. I had the Tacos with salmon and garlic bread...DELICIOUS 😋 and also 7pm to 8pm 2 cocktails for £15 who could ask for more ✌️. We all had a great night singing and dancing and the staff really didn't mind. Great atmosphere all round and the staff were very friendly. We will definitely be back.

Absolutely fantastic Mexican theme night. The food was fresh, authentic and very reasonably priced. The atmosphere was lovely and staff very attentive and helpful

Great lunch at reasonable price. Delightful service.

Very attentive staff with reasonably priced drinks. Had a great night out.

Good atmosphere watching football.

It was great a live band a good vibe

My last day of a delightful pre-Christmas stay in Sandwich so my neighbour and I decided to have Sunday lunch at the Fleur de Lis where I had never been but where a cricket touring side from my cricket club used to stay. Armed with a lovely pint of Harvey's Old Ale and my neighbour a lager, we were shown to our table by a friendly waitress who brought us the menu from which we chose the Christmas lunch with an extra portion of cauliflower cheese. When our meals arrived, we were both bowled over by the contents and sheer tastiness with the cauliflower cheese an added bonus. Methinks I'll be back there again!

Had a lovely meal service was great lovely place.

Our cycling group of 12 Deal Walmer Wheelers had a fantastic Christmas Lunch on the 1st December. The staff were all very welcoming and provided excellent service. The food everyone thought was great especially the Traditional Turkey Main Course succulent carved turkey with all the trimmings including fresh vegetables and We would like to thank everyone at the Fluer de Lis the owner, chef, bar staff and waitresses for making it a special day. Looking forward to our next Christmas Lunch with the White Mill Heritage Volunteers soon. 🎄Merry Christmas🎄 Bruce

Helpful staff. Lovely atmosphere and tastefully decorated

Went today poor service, ordered a starter came out with the main. Waitress had no knowledge of food or wine. Not very good food for the cost. When we complained Hannah the waitress told us if we didn’t like it not to come back again. Very poor

Never left a bad review anywhere

Friendly lovely staff. Nice room and lovely breakfast. Where do you get your shampoo and what's is called please

What a great pub. All met for a Sunday lunch - 2bwere stuck in traffic, we explained this to staff and they waited for there arrival. Can't thank them enough Football was on - so for a couple of beers before dinner was excellent. We stayed for the quiz which was packed out and great fun. All in all Great staff Good food Good selection of beers /craft Good prices Dog friendly Will definitely visit again

Nice room, clean and staff all good. Breakfast good, only 4 because no parking on site, pay parking just a stroll away.

Nice pub food, very attentive staff. Service slow but we were warned. So that is not a complaint.

I am local to Sandwich & I drink in the Fleur regularly. Whatever you do, if you go to the bar, DO NOT leave your drink unattended - either someone else will take it or the bar staff will throw it away. Either way, you will be be out of pocket.

Room was fantastic and clean staff were lovely and so friendly. Breakfast was lovely every morning couldn't do enough for u would definitely come back and stay here again many thanks to all the staff for a enjoyable stay.

Great night there , 60 ith Birthday .

A seriously tasty breakfast sandwich. Best value I have had.... A regular for me when visiting Sandwich. Worth the visit.

Great place to visit, brilliant food and drink, reasonably priced and brilliant staff

Loved our stay at Fleur De Lis! Our room for 3 was very clean and comfortable. Service was excellent from check-in to check-out, the staff were incredibly friendly and helpful. Breakfast was incredible! They had generous portions and it was all included in our room booking. The only reason for a 4 and not 5 star was that the water temperature in the shower was tepid and on a cold rainy day it would have been nice to have a warm/ hot shower.

Very good food and friendly staff. Particularly love the live music. Great pub!

Staff are first class. The breakfast is one of the best I have ever had. The reason for not giving a 5 star review is the bathroom in room 3 was not suitable for larger framed people. We will go back as want to try the restaurant food as judging by the breakfast it will be superb

Great food, although taking our order and getting the food was slow

Omg, apologies. We are the ones on kareoke who sang Fat Back Band 'I've found lovin' very badly. First time back in pub for years and everyone was so friendly.... Or was that the drink? Any way great night, thanks from John and Julie 🍻

Omg, apologies. We are the ones on kareoke who sang Fat Back Band 'I've found lovin' very badly. First time back in pub for years and everyone was so friendly.... Or was that the drink? Any way great night, thanks from John and Julie 🍻

Really friendly helpful staff. Even made a meal up not on the menu for my picky son. Food lovely.

Good meals dog friendly will call again

Cheap pint of bitter. Only £2.50 👍

Ran out of sausages lunch time changed to egg and bacon sandwich bread dry and unbuttered not nice at all

Clean comfortable & food was really good would recomend

Could not fault our stay rooms were clean comfortable beds and lovely staff really good value for money would reccomend

Nice place well meaning staff bit slow

I cannot recommend the Fleur De Lis Hotel and their staff highly enough!! From the owner, front of house, to the lovely housekeeper you are all amazing :) Thank you so much for going above and beyond for me!! (im an on call key worker doing strange shifts, checking in is usually a nightmare!) Thank you so much and next time I'm in the area not on business I will 100% be bringing my partner. Keep up the great work guys! Kindest regards Matt

They have Neck Oil on tap... always a winner!! Friendly staff. Music back in action. Food is great. Cracking pub.

Room was nice, the breakfast amazing,was cooked with love, and the service superb. Thanks so much

Food was really good and all staff were friendly and helpful

Lovely staff food ok rooms need updating shower poor bed uncomfortable

Always have a delicious meal at the Fluer De Lis - friendly run by efficient staff - very recommendable

Great staff, let down by nothing available on the menus and microwaved sausages. Food was very poor !

Clean rooms breakfast and service was excellent! Friendly and helpful. A lovely base to explore That part of Kent.

It was Steak night only problem was a medium rare sirloin was served cold and under cooked. Staff were told the chef recooked the steak but it came back tuff on outside and still undercooked. Manager advised on situation who apologized and offered free puddings and took meal off the bill. The experience was ruined so the free puddings were turned down. Whilst there another person on another table also sent their steak back so the chef was having a bad night. Shame as we were on holiday and previous visits to the pub the food was good.

Lovely evening, thank you. The food was great as was the service. Very well managed with the covid restrictions etc. 🙂

Popped in for lunch about 1.30 this afternoon. My wife had the sirloin steak with salt and pepper chips which came with coleslaw. I had the fillet steak and ale pie with cheese and spring onion mash. This, was of course, had to be helped down with a pint of guinness and a diet coke for the wife. I have to say our food was extremely good, my pie was packed with steak, had a thin crust and the gravy was outstanding. My mash was very tasty also but my wife really enjoyed her well done steak. We paid £23.12 in total which was an absolute bargain for what was received. Service was excellent and very prompt. We would happily eat there again. Please help our pubs. Visited 9th October 2020.

My wife and her friend had an overnight stay. £70 for the room, no breakfast. Comfortable beds and nice linen and towels. The two female bar staff were very helpful. The room had only one hook to hang clothes; the shower was difficult to work and the water very slow. Furnishings very tired and need updating. Awful manager who wasn’t interested in their issues.

Staff are all lovely but the room was rather disappointing. Bathroom light didn't work, TV is hung on a wall around the corner, lots of noise from other customers drinking in the street outside until around 1.30 am. Wish we'd read previous reviews and asked to change to another room. Room No 5 Is not to be recommended.

Nice hotel. Clean and location is perfect. Only issues is the Tv doesn’t work.

Always lovely great service we love Jess !!

we really enjoyed our lunch time meals. Really great value. The steaks were so well cooked and the chips were also perfectly done. The staff very friendly and we will definitely be returning. Shame they didn't have any desserts to finish off our lovely dinners.

We have used this pub regularly over the years but today was the worse ever, it took half an hour to get three cups of tea ( which were cold) it took an hour to get our starters, when we asked how long our mains would be..we were deemed RUDE!, The mains took over two hours to come, one of the meals had what looked like large lumps of glass on it, this was taken away and when returned we were told it was lumps of rock salt, which the manager and staff found very amusing and was heard ridiculing us in the kitchen. One of our friends was outside the pub when the staff went out for a cigarette break and heard the staff ridiculing and abusing us again, we are all senior citizens in our group ( 8 of us) , so we do not expect to be treated in this manner and nobody should be treated this way! So we and many more of our friends will NOT be using this pub again.

We have used this pub regularly over several years, but today was the worse ever, the food took over two hours to arrive, it took half an hour to get three cups of tea ( which were cold) replaced with hot one's, it took over an hour to get our starters, and when we asked how long our mains would be, we were deemed rude, when we asked to see the manager he refused to come out to see us, one of the meals had what looked like big lumps of glass on it, but was told it was lumps of rock salt, which made the manager and kitchen staff ridicule us, one of our friends was outside the pub when the staff went out for a cigarette break and heard the staff ridiculing us and verbally abusing us, we are all in our sixties and do not need to be treated like this. So we and many of our friends will not be returning to this pub.

No track & trace for covid - very worrying! We were not asked for our details as should be the case with the severity of this virus.We ordered 2 sirloin steaks, then the waitress came out and said they only had one so I settled for the ribeye. We ordered a portion of onion rings - we were still waiting for these when we had finished our meal. When my husband managed to catch one of the waitresses' attention which was not easy I must say, she offered to bring some onion rings which we declined as we had finished our meal. The meal was brought out on a board which, in the current climate wasn't very hygienic - a plate which had been through the dishwasher would have been preferable. My steak had very little taste and was not tender. Considering this steak, a few chips and a small bowl of coleslaw was normally £14.95 this wasn't good value for money. Had it not been for the government scheme eat out for 50% I would have sent it back, that is if a waitress was available to do so. The service is abysmal. Would not eat there again.

Lovely atmosphere. Bar food...good choice and quality. Friendly and attentive staff.

Very friendly staff and good service

Really nice place. Friendly staff, good pint!

Wet there on a Sunday afternoon.They had a very good band playingThe menu wasn't extensive but everything we ordered was delicious.All in all - a fair priced tidy bit of grub with a couple of drinks listening to a band.Great afternoon out