The Fleece at Cirencester in Cotswold

lovely place, friendly staff and good food.

I recently stayed at The Fleece in Cirencester, and while there were some highlights, there were also a few areas that need improvement. The location is lovely, and the food at the venue was great. However, I was disappointed with the cleanliness of my room, as it was quite dusty. While I appreciated the overall stay and the room itself, the dustiness on certain items was not ideal. With some attention to cleanliness, this place could be outstanding!

Amazing food but slow service. Food so good it was worth the wait though!

Food was outstanding!!! Not a single complaint. We had the mussels, steak and halloumi as a side. Every single thing was delicious and good portions. Service was friendly and wine was also great! Highly recommend!!

Wonderful hotel with spectacular restaurant!! We hope to return soon.

Superb Sunday lunch today - I had roast beef and my partner chose the beef pie. Both were delicious and served with fresh vegetables. Service from Tonia was great as well. We look forward to returning when we are next in the area

Amazing weekend at The Fleece, the team have been amazing from answering lots of emails, helping with surprises, customer service, food etc Couldn't fault anything! Highly recommend for large groups and weekends away

Beautiful old building. Excellent hotel and equally good pub

This is the second time we've tried lunch here and been quite underwhelmed with the food and service. Last time our food took over an hour to come. This time we ordered pub classics and simple dishes so we wouldn't have to wait long. The service was slow as the pub was full and there weren't enough staff (it wasn't their fault). They got our order wrong and we had to wait for them to re cook one of our dishes but the food was very average and under seasoned. The burger buns were really thick and heavy and inedible so we left them. The menu seems to be gastropub inspired (as well as the prices) but what is served is very simple and a lot of pre made cheaper ingredients. We saw about fifteen people come in asking for a table but it was fully booked. Great kids menu. Won't be back sadly

Great pub only had a quick beer

Stopped off for lunch as a detour from small Cotswolds villages bursting at the seams with tourists and coach upon coach. Cirencester had parking 😀 and is rather picturesque. Service at the Fleece was brilliant. Friendly, accommodating (even though close to full), best table service I can remember. Good food. Cosy and festive. And some lovely, well-behaved dogs.

Fabulous location. Excellent service and food. Beautifully decorated room. Gorgeous food. Friendly and professional staff.

Great friendly service and super well located .

We had the Feature Double Room, which was a great size with lots of space. Had a lively sitting area and the bathroom was extremely spacious

Had a drink and dinner here. Drinks were reasonably priced, food was varied and delicious. There were also many areas to sit inside and outside and both were very nicely decorated. I absolutely recommend this restaurant if you are in Cirencester!

Popped in yesterday afternoon to have something to eat with a friend the food I had was average nothing special similar to what you could get from somewhere like the weatherspoons service was quite slow and when I asked for the bill the waiter brought me over a receipt and and and didn't ask straight away if we wanted to pay with card or cash we had to wait another 8 minutes to come back over to ask us how we would like to pay then wait another two for him to bring over the card machine I said to him to round the Bill up but he mentioned that he had already put 10 % on top of the bill which I fort was a bit cheeky I didn't think the price we had to pay for the food of it's quality was worth just over 75 pounds that included the 10 % what was added on top of the bill I don't think they should be adding more money to the bill without customers permission first would I come again yes but I got my friend to pay next time

23 of us had dinner at the Fleece - in 2 adjacent private rooms. Tempany and Peta, who helped us plan the event, were really helpful and helped us with our pre ordered menu and wine choices. On the night, the food was delicious (very generous portions) and the service exemplary (slick but unobtrusive). We look forward to returning next year.

Brought half a pint of Yul love it bitter. It was ok, but a fiver for half. Will not be back.

Great service and friendly staff

Staff lovely. Food good. Overall cleanliness leaves a little to be desired. Smelly toilets in bar area. Very dusty bedrooms (skirtings/bottom of wardrobe) No anti slop mat in bath. No handrail in bath. Great shower but the airflow from the shower caused the shower screen to swing open flooding the floor. Blinds in bathroom broken. Toilet brush needs replacing although clean. Just a general air of neglect in the bedrooms, they are very tired, perhaps boutique 10 years ago. No 'fresh' milk in rooms? No fridge nor safe in room. Very comfortable bed though.

Excellent service, environment, accommodation and service!

Didn’t feel welcomed, the staff were quite abrupt and baileys is well overpriced, £11.60 for what was supposed to be a double, but was a single (I’ve had many doubles and singles to know the difference) won’t be going back

Had a Sunday lunch here and it was exceptional. Excellent value for money, delicious food and the service was superb. I can't recommend their Sunday roast enough. Tonia was the perfect host and looked after us amazingly well despite us not having made a booking. Really fantastic, we will be back!

The location of the hotel is perfect for exploring the historic town and provides a number of different room types , excellent restaurant and bar area. The rooms are well appointed and finished to a good standard using the Cotswold style and keeping to the old history of the building and town. The rooms are comfortable, good quality bed and bathrooms well appointed . A couple of things to note - the hotel has lots of stairs to get around the building and no lift - we had a room on the higher floor so the water pressure was poor and did cause the shower to stop and start. The other challenge was poor WiFi which made using my iPad very difficult, the phones we used 4G so not so bad, this does need to be sorted. Overall lovely place to stay for a weekend and the staff were all so helpful and friendly and remember you are centrally located so you don’t need your car. Finally the food we had was excellent both dinner and breakfast, so would definitely recommend the hotel.

We were having a family gathering in the Cirencester area & decided to eat at the Fleece due to previous good experiences & the good reviews online. We booked a table 6 weeks in advance for 6 people. We arrived on time around 7:30pm & we're shown to our table the place seemed very busy so it must be good. The waiter then took the drink order from us while we studied the menus. After a short while the drinks all arrived & our food order was taken. The one starter arrived after a suitable length of time which was good so I was informed. We then waited & waited some more & eventually we asked how long our food would be which we didn't get much of an answer from the staff member, then just before 9 when we were just about to give up & leave we were told it would be 10 minutes so we stayed 15 or so minutes later the food did arrive, the fries were cold & one meal should of had chunky chips & not fries but they were swapped without too much trouble , mean while we had them tasted the rest of the meals & most of them were cold but we were that hungry by then we ate them as we didn't want to wait even longer by then but the staff were told. Following some dialogue with the manager expressing our disappointment in the food it was agreed that we would only pay for the drinks. It seems that they had just started a new menu however the menu given to us seemed similar to the on online weeks ago also the online booking system lets everyone book a table at the same time which just overloaded the kitchen by the sounds of it. We also overheard others complaining about the food also. Whether this is a one off or not who knows, but think twice before going.

Great pub, friendly staff, great beer and great locals! We were with our two boys and they loved it as well!

Our first choice whenever we visit Cirencester. Dog friendly and excellent service. Beautiful and comfortable seating. Foods are always good.

Called in for lunch which was tasty but disappointed to be served cooked frozen chips. I would prefer fresh chips for the price of the food.

Great pub, great location, great food ❤️

We had the best time here at the weekend. The staff went above and beyond. Such lovely people especially George and the young chap who’d just started. Behind the bar. Food amazing. Great atmosphere. Already booked to go back!

A wonderful hotel, exceptional food and warm friendly staff - what more could you ask for.

Incredibly cozy pub We were very well looked after! Dogs are welcome The place is really wonderful!

Our regular pub/bar/restaurant in Cirencester. We live locally and love a visit to The Fleece. Great service- table only. Food is of high quality and consistent. We love coming here and seeing the waiting staff who make it so enjoyable. A particular mention for my favourites; Fran, George, Tonia, Andre, Zee.

We chose The Fleece as there were good reviews on here. We arrived at about 3.30 for a late lunch/ early dinner. We were greeted warmly, seated and drinks delivered swiftly. Delicious Sorento Sparkle and a decent pint. Our food order was taken and then…. Everyone disappeared! We wanted to order some more drinks but couldn’t find anyone. When someone did appear at the bar we ordered a bottle of wine which then didn’t show up until half way through our meal. The crab tart was very dry, I think it has been defrosted in the oven. It wasn’t very warm at all. The crab bisque tasted very much of a chicken stock cube, and was lukewarm warm at best. The pork belly was bland and uninspiring. The atmosphere was upbeat and the place was nearly full. But no one being around and mediocre food spoiled our visit.

Honeymooned here some 38 years back. Have returned several times over the years and were not disappointed. Dinner was reasonably priced with a good selection. Recommend making a reservation as it was almost full (on a Wednesday).

Excellent dinner here! We dropped in for a quick drink and decided to try it for dinner. I really enjoyed my crab tart with a lovely salad, and house made focaccia bread. Our servers were very friendly and warm, so much that we felt like we’d made friends! We ate in a very nice section of the restaurant that was quiet and full of great atmosphere, I would recommend eating here as well as a great place for a pint or glass of wine!

Always love this place when we visit Cirencester. Cirencester in itself is a feast for the eyes, the shops, their displays set you up for a delightful day and then you step into The Fleece. Never disappointed. We walked in on a busy Saturday lunch time without a booking. Every member of staff approached us and asked if they could help, but the first person we spoke to was dealing with finding us a table. Excellent attention from the staff all the way through our visit, not over the top but attentive’ very much appreciated. Our children are very fussy eaters and our waitress was superb with them. It’s not the cheapest but then it shouldn’t be it offers more than that so it’s worth every penny and more. Excellent staff, good food, a beautiful building what more could you ask.

Clean and comfortable. Friendly staff.

Great for a group weekend away. The staff were all so very friendly and helpful.

Loved the room. Loved the service, loved the food. Great staff.

This restaurant deserves a Michelin star, compliments to the chef and the team. The food was amazing, the pork belly very tender and melted in the mouth. Stuffed fennel and seabass was so fresh and delicious. Also a dog friendly restaurant.

Fabulous restaurant. Staff very attentive and sociable. Will be visiting again quite often I think

Great place to stay. Everything about it was excellent. Five star service and hospitality.

Very ok.... Food was nothing much at all. Service was better than the food.

This hotel has a very nice interior. I was impressed by the taste that I like. The thick wooden beams are reminiscent of the Cotswolds, and there is cute wallpaper. The whole thing was well put together. Both the room and the shower room are very clean. The atmosphere of the attached restaurant was also great. The staff are friendly and the hotel is very cozy. The backyard is a parking lot. The surrounding old buildings are kept very clean and the townscape is also one of its charms. I could hear the footsteps of people on the upper floors, but I guess that can't be helped in a building with such a long history. This is a hotel I would like to visit again.

We are just back from our bank holiday weekend stay with The Fleece and had to write a review to say how brilliant this place is and how great the stay was. They are dog friendly which our Italian greyhound, Moose, really appreciated as he got to be included in our evening meals and breakfasts in the bar. The staff were so friendly and accommodating and made us feel super welcome at all times - and they spoiled Moose very much! So much so he has requested that we return. The location is perfect, too. Everything within walking distance including Cirencester Park or the high street. And it’s the perfect base for travelling further afield too. We highly recommend The Fleece - thank you all for a perfect stay! Moose says thanks too!

Overnight stay. Stayed one night, the room was very expensive. The room itself is a decent size with a comfortable bed, but in serious need of repair. The walls are damaged and not repaired, the bathroom is also in a poor state of repair. This is nothing to do with the age of the property. When paying £200 for a room I would expect the room to be clean and tidy,

Very lovely lunch, enjoyed the sunshine in the lovely outdoor garden out the back. We ordered a burger and the ham egg and chips, they were both sensational!!! The staff were so friendly and smiley and made us feel really welcomed from the second we entered :) Will 100000% be returning!

comfortable room, great food and cocktails, every member of staff we spoke to were friendly and efficient, a lovely place to stay

I stayed with my humans when they took me in the mobile kennel on holiday. The staff were Uber friendly and got me drinks without asking. Told them about a lovely walk nearby. Other humans seemed to like me being around but wouldn’t share food. The room was quite hot so for any other four legged friends sleep in bathroom, much cooler. The humans said their food was excellent but I can only speak for the sausages and they were good too. Three paws out of four

Excellent food especially the breakfast

Just spent 4 nights at The Fleece, and would definately return.Cons - automatic landing lighting could be quicker and stairs are a bit precarious, not a problem for us but may be for older guests.Base of wardrobe was thick with dust. Pros _ great location for enjoying what Cirencester and the Cotswolds has to offer. Great atmosphere as very popular with locals. Very good outside seating area. Excellent breakfast and dinner menues and produce. The biggest plus for us was the people that work there. Receptionists, cleaners, bar staff and breakfast team. They were all very attentive, helpfull and engaging, can not speak too highly off them. As stated on the breakfast menu all tips are shared equally amongst the staff so if you do stay there and have been impressed it's worth thinking about leaving a token of your appreciation.

Can’t be more central. Staff were all friendly from checkin to the bar to breakfast… and speaking of breakfast… one of the best I’ve ever had in England!!

Been coming to the fleece for a few years but was very disappointed with the meal Waited along time for our food and it wasn’t worth the wait. The fish and chips were very try and felt that they had been left under a heat lamp. Beef burgers wasn’t any better and the Lady that served the food was very miserable And abrupt and rude Will not return.

Great place to stay, great food, super friendly and helpful staff. Will definitely be back there

Just spent a couple of nights staying at this lovely pub right in the heart of Cirencester. The rooms are petite, but nicely finished. Breakfast was lovely with a nice choice, we also ate here for one lunch and dinner, and enjoyed thoroughly. The staff are the crowning jewel though, can't do enough for you, and very attentive.

Was in town for an impromptu visit and didn’t have any firm plans for lunch. We liked the look of the place so ventured in and wasn’t disappointed. The decor and atmosphere was very pleasant and the place was extremely clean. The service was outstanding and the food was delicious. The menu had a very good choices of dishes and this is a must visit for any foodie like us !

I loved everything about this hotel!! It could not be any more adorable! Our room was amazing!! The breakfast that was included was amazing! The staff was friendly and helpful! I would recommend this hotel to anyone traveling to this town.

Dined in the function room for a family gathering. It comfortably seated 22 of us. The food was stunning and even tho the portions looked small they were filling. The staff were very accommodating and attentive.

Lovely restaurant in the heart of Cirencester. We occasionally go there for lunch. The staff is very friendly and attentive, the food is always good quality. Today food has been much quicker than usual! 👌🏽

Amazing service and great food. Matt went above and beyond to make us comfortable when we visited with our toddler. He could not do enough which meant we felt at ease and could enjoy our meal. The rooms are clean and spacious, very good value. All of the staff were very welcoming and professional.

Room 3 too dark to read or apply makeup.

We went for a meal at their busiest time. They were open with us about struggling with staff numbers (as the demand was way higher than normal). However, they excelled at customer focus and the food was genuinely outstanding. The person who overlooked everything (chap with a beard) was phenomenal despite some disgusting patrons on the next table. He made our son's night by congratulating him on his behavior.

Good beers, great service, reasonably good food.

Wonderful hotel with a lot of history, right in the heart of Cirencester. Just watch your head as you’re going up the stairs!

Did a fleeting lunch visit Friendly staff and the food was excellent Had the vegetarian Spinach and squash curry and it was perfect

Friendly staff and delicious food. Great, top notch place. I'd recommend it to anyone.

Popped in for late lunch,initially grateful for a table until...you get a table next to the bar that you can literally put your head down on. The other party is constantly bumped into by either fellow diners on their way to the loo or staff going to the kitchen.Greed needs some limits,i think. Food was awful,greasy and oversalted mackerel, frozen fries..I've eaten the fish as I was very hungry, had I not been starving, I would have left. The staff member who dealt with us at the beginning miraculously disappeared when -upon him insisting- I told him about the food being terrible. Do not eat there!

The worst i have ever had my wife daughter and grand daughter ordered the roast beef and when it came out i thought here we go it looked lovely and that's what they said and i ordered the pork loin apparently the chefs special and as this place was highly recommended i ordered then when it comes out it was like a child's meal a lump of raw fat on a plate with a small portion of mash and raw cabbage with a sprinkle of gravy never again i have tasted much better else where

Beautiful building, excellent location. Parking in nearest car park for three days did rattle up a bit of a bill. Consistently very helpful and friendly staff.

Would recommend Cirencester to everyone. Friendly and beautiful town. The stay in The Fleece was exellent. With all my travelling, often solo, I think I have never felt so safe and happy about my choice. The Fleece is exceptional, good room, clean, the restaurant is wonderful and the food good. The breakfast is absolutely exceptional. I will be visiting Cirencester and the Fleece again.

Very central hotel with 24 hour parking just a few minutes walk away. Dinner and breakfast was great and good selection of wine. Rooms had good selection of tea and coffee with a coffee maker and small fridge.

Lovely spacious room. Perfect location. Breakfast was delicious. Be mindful that you are above a pub and we heard a couple of late night bottle bins emptying but nothing that spoilt our stay.

Lovely Building, nice beer and freindly staff, I had the ploughmans and although it was nice I felt it was very over priced for what you got, within a 2 mins walk there is a better value and better quality ploughmans to be had!

Dreadful place. States it's a five star hotel!!!! With no parking, no room service, no amenities.. for eg a gym/ fitness room. Walls in room were dirty, as were the tiny windows, the shower tiles, the furniture wood was battered and chipped. The pillows did not have a pillow protector, The bin in the bathroom was broken - no lid! Do not stay there!! Horrible, dirty place.

Early evening meal. Service top notch from the start. Food excellent in bubbly atmosphere. Certainly recommend to visitors and locals alike.

Don't be fleeced - this is not a 5 star hotel any more - it might have been when the AA first reviewed it but it's worn out and badly maintained. We stayed for 2 nights (fri, sat) Big room and big bathroom. Decent bed but there were no pillow protectors - which is v. Poor for any hotel never mind one that pretends to be quality. Carpets are tired and dirty. All the walls and paintwork are chipped and very dirty including the tired shower tiles which needed a good scrub ! Bathroom walls had not survived the damp so were bubbling and the paint had split on the walls. Even the trim around the shower base had come off. Maybe that's why they have such terrible lighting in the rooms - so you can't see how tired it all is ! Lights so poor I ended up putting the phone light on for my wife so she could do her makeup ! They hadn't even replaced the broken bin in the bathroom which had no lid and a plastic bag chucked in it. Building work going on outside so scaffolding and filthy windows were the order of the day. Let's not also forget that this is an old building so.you can here everyone's business - above and next to you - just to add to the ambience! It all led to an overpriced, dirty, noisy stay which may fleece someone who doesn't stay in good hotels very often but I do and this was the most overpriced and underwhelming hotel I've been in for many years - get a good discount or avoid ! Btw - in case you think I'm being harsh - we met up with someone else who was staying there and they thought the same !

one problem was noise. On the first night the people above were very noisy and sounds traveled

I came to the restaurant and the waiters were fantastic. The food was disappointing though. Top expensive to what you get..

We heard a lot of good things about The Fleece so we popped in for a beer on a busy weekend night. No greeting or smile from the barman, he made us feel very unwelcome the minute we approached the bar. Then a waitress approached us and asked where we are sitting. She had just watched us walk in so I said "we haven't found a seat yet, we've just walked through the door" and her reply was "there is no standing in The Fleece, you must have a seat or i will not serve you" Just cold and really unfriendly. I understand what they are doing with the all seating thing and haven't got a problem with it but the staff we encountered were flat out rude and it was a really uncomfortable experience. We went over to The Bear instead and were welcomed with friendly smiles and human decency

Excellent service and food. Hake was beautifully cooked and Chicken supreme was extremely tasty. However the Nduja sausage made it too spicy for me, so I chose the hake. I was very happy with my choice. Green beans and chips were also delicious. We were too full for dessert. The atmosphere was very jolly.

Chefs Chicken and Gammon Pie of the day, wow amazing just amazing 5 stars 🌟

A really lovely experience. Such friendly and helpful staff and a super twin bedded room. We had a well behaved dog with us and were not given a tired and slightly smelly dog room as we have been given in the past. Food delicious. Would recommend!

The staff were so very charming and attentive. My friend and I had a super tastie Sunday lunch 😋 the plates were piled full, I had to take half home with me. I did manage to share a rum & rasin bread 'n' butter pudding delicious. Thank you to all staff, chefs etc for a wonderful visit. Until next time! Thank you....

Had a burger and fries bad meat because it was very dry ,they put a tiny bit of cheese.Good bun,fries were not crispy and were soggy added stuff that weren't mentioned on the menu and overpriced not fast good location and great staff didn't ask for allergies.

Lovely rooms and very generous and tasty breakfast! Nice and quaint hotel with pretty rooms, nice staff and terrific surroundings!

Amazing breakfast. Lovely staff

This is a superb place to go for food in Cirencester. I had the smoked Haddock Omlette, my partner had the ploughman's. Very good food nicely presented, service good and fair pricing. Will definitely be going back again

We went for dinner on good Friday. It was a lovely pub, great atmosphere and lovely staff. Shame the food isn't up to a good standard. Our mussels were too salty and our sausage and mash gravy was too sweet.

Great restaurant & pub, dog friendly & Great food + service. Relaxed environment yet on the main street

Good food, excellent beer and outstanding service

We popped in for a spot of lunch midweek without booking and managed to secure a table near the door. Staff were friendly and the food was about average. I had the fish goujons and my partner had ham, egg and chips. Despite there not being very much fish in the goujons, the ham being more like thick gammon and the eggs not being fully cooked on top, the meal was quite adequate. Oh, and when the gentleman waiter gave us our food, he asked if we wanted anything else. We both asked for ketchup but he didn’t return with any. I assume he must have forgotten.

We stayed here for two nights in what a wonderful hotel. The staff are so helpful, warm, and friendly. The food is amazing, especially the triple-cooked chips. Clean, tidy, and a great location as only 2 min walk to the main shops. Just fantastic. Don't always get a parking spot as it’s a small car park, but there is a large car park very close by and safe. I would highly recommend a stay here. Special thanks to the Aussie Receptionist she was just so very helpful and lovely!! We will 100% go back. Wonderful thank you to all the staff!!

We stayed here for two nights in what a wonderful hotel. The staff are so helpful, warm, and friendly. The food is amazing, especially the triple-cooked chips. Clean, tidy, and a great location as only 2 min walk to the main shops. Just fantastic. Don't always get a parking spot as it’s a small car park, but there is a large car park very close by and safe. I would highly recommend a stay here. Special thanks to the Aussie Receptionist she was just so very helpful and lovely!! We will 100% go back. Wonderful thank you to all the staff!!

Very much of a let down. The food is bought from bake brothers as the ‘Pie of the day ‘ is not made on site according to the waiter. When I checked the ingredients he said they are bought in, and he needs to check the box for the ingredients!!!! It should have been advertised as an onion and carrot pie rather than beef and ale. To add the Gnocchi was awful. The Sauce was thick, and the gnocchi was over cooked. Even the muscles had some plastic left in the bowl. My recommendation would be to avoid this place at all costs. There are so many better restaurants in the town, and please don’t waste your money. ( I live locally and not a tourists and won’t be back) The service was good, but all about the upsell of the pre made puddings. Nicely fitted out and ok for beer, but do not waste your money buying factory food falsely advertised as ‘pie of the day’. Go elsewhere:

Gutes Essen und guter Service. Etwas teuer aber für die Qualität in Ordnung Atmosphäre ist in Ordnung aber nicht das klassische Pub

This pub/hotel/restaurant in the centre of Cirencester was extremely busy on the Friday lunchtime we chose to pop in. It had been recommended by a friend but we hadn't realised that we needed to book. A female waiter, who greeted us, managed to find us a table but unfortunately it was quite close to the door so every time someone came in or out we felt a sharp chill. As a result I kept my coat on throughout our lunch which made it slightly uncomfortable. The menu itself offered plenty of choice. We opted just for a main course. It was plentiful, tasty and well presented so no complaints

Only had lunch on this occasion, but it was great, staff were brilliant, presentation was wonderful and the chef was very accommodating with our dietary requests. One can see why it's a busy restaurant, in the heart of Cirencester, prices reflect its great quality and attention to detail of a wonderful place to relax and enjoy.

My wife and sister visited here for lunch. It was our first ever visit. And what a find it was. The level of service was outstanding, so friendly and polite. The quality, presentation and taste of the food we ate was superb. We have been to other establishments when visiting Cirencester but, The Fleece is by far the best we've experienced. We are already looking forward to our next visit.

Gorgeous time at The Fleece today. We are having a few days holiday staying near Cirencester and stopped here for a light lunch. Delicious food and excellent service! And extremely reasonable. Lovely find!