The First Floor Cafe at Lakeland in South Lakeland

Came for a scone and a orange juice the glass had lipstick marks around the glass so I asked if it could be replaced and the orange juice was tipped from the dirty glass into a clean on 🤔 no thanks

Just for a cuppa! Didn’t need any food although it sounded scrumptious. We’ll definitely be back to sample. The waffles, bacon, mascarpone and maple syrup sound great!

Excellent vegetarian breakfast. Staff so friendly and nothing was too much trouble. Very busy but great waiting system and looked after lovely. Can't wait to come back really reasonable prices for such high quality

We’ve avoided the cafe for some years, when it went into private ownership we felt the meal choice and prices were more catered towards the London set and couldn’t find anything we would look forward to eating. Every time we’ve driven up to do some shopping we looked at the menu, and always went elsewhere. The lack of any waiting time told us we were not the only ones. We noted that the cafe came back under the control of Lakeland, and gave it a try today. The 20 minute wait with the buzzer was realistically 30-40 minutes. Once seated we had the order taken within ten minutes. The food came fairly quickly and was very good. The menu is very limited compared to when it was first opened. We enjoyed it, but felt that there wasn’t enough choice to entice us back any time soon, unless we wanted to eat the same food again. We will probably visit again after a menu change. Coffees were very good, service friendly. A definite improvement to the arty farty food before.

Lovely friendly service. Food was delicious - we had soup & the lamb salad. Good coffee & great selection of cakes. Highly recommend!

Popped in for a look around at the shop and stayed for lunch on a Sunday in August 2024. Couldn't fault it to be honest. Will definitely be back.

Thank You Lakeland Cafe for an excellent Breakfast/Brunch.Superb quality food and Coffee. Right from the beginning when meeting Chrissie our waitress who shown us to our table and took our order and then checking that everything was ok she was lovely. As the ambassador of Lakeland to us Chrissie did Lakeland proud. We will most defiantly be returning.

Called into the Ambleside Lakeland Cafe before hopping on train - as would have usually visited Booths but cafe now not open on weekends. We were very happy we changed out plans as loved this airy spotlessly clean cafe, we had raspberry bakewell tarts with...

Staff forgot sugar for the coffee/tea, and the butter for the toast. Coffee was cold before breakfast arrived. Ordered an extra egg on 1 of the breakfasts. Forgot that too. Seems they charge premium prices but can't provide premium service. Won't be back. Had better...

Ordered "smashed avocado on toast with poached eggs". White of the poached eggs completely raw and obviously inedible. Wasn't charged following chat with one of the staff, just shocked how such a basic meal could go so wrong. Won't be returning.

We had the full English breakfast and it was one of the best ones we’ve ever had! The hash browns were INCREDIBLE! 100% recommend

Food was expensive but very good quality and well presented. Menu was good and varied - wife is coeliac and had two options. The cooked option she chose was far more interesting than the lack lustre salads she usually is given as a choice, my...

Just called in for a brunch and were pleasantly surprised that we easily got a table. The service quick and cheerful and the food was very nice. Worth a visit - and of course you have the huge shop downstairs

Went into the café for breakfast and was immediately welcomed by staff upon my entry, shown my table, and served in brilliant time. The young boy serving us Leo was brilliant and was very polite. When the food came it was lovely and I would...

Had an amazing breakfast with the best bacon i’ve ever had, also had an amazing waiter,Leo, and i would recommend it to anyone.

Good bacon roll and full breakfast. Great customer service from the waiter Leo. Kept coming back to check up and was very helpful . Would come again next time I come to windermere again

One of the things we most look forward to when visiting Lakeland's Windermere store is enjoying a meal in the First Floor cafe there and the star rating I've awarded reflects how much we have appreciated those times. Unfortunately things have changed, and not for...

One word. Wow. This place was recommended by the taxi driver dropping us off at the railway station. He said the best breakfast in the area and he was so right. I ordered full breakfast apart from sausage and black pudding. All cooked fresh to...

Brilliant breakfast! Some friends were staying in the Lakes at a hotel which didn’t include breakfast, so we met at the cafe at Lakeland and treated ourselves to the full English breakfast and what a treat it was. The food was brilliant quality, local Cumberland...

This is such a beautiful cafe, every time we've visited the staff are always so friendly and the place is spotless. Was brilliant today to see a vegan breakfast on the menu: homemade vegan sausages, hash brown, toast, mushrooms, spinach, avocado, tomato. We both ordered...

Our visit to The Cafe was sadly disappointing, the Cafe were very good in notifying customers via a noticeboard that there was a 30 min wait for tables & when we booked the table we were again advised by a member of staff that this...

I visited with my kids and mother in law (who is a bit fussy on food). The selection for the kids were great and they had the cheesy pasta and crispy chicken. They loved it and also how they had a brownie and an apple...

We came here today as part of quite a large table. The food arrived in good time and it was really very good indeed. I chose a sesame chicken dish which was beautiful and my friend chose their full breakfast which looked amazing and I'm...

You won't be disappointed Whats not to like, lovely friendly approachable staff and such good food, all four of us had different lunches and we all enjoyed and said we'd definitely go again. Not enough room for cake sadly

Excellent food and very friendly and quick service. Very impressed with the new menu and portion size, Lots of options for everyone including children’s menus! Definitely coming back in the future!!

I have visited the cafe at Lakeland for a number of years - even sticking with them when they changed hands a few years ago - apparently now brought back to be run by Lakeland and what a difference it makes👍👍👍 Me and the other...

We used to visit the shop and cafe regularly, we would drive up, have lunch then spend a small fortune in the shop. Unfortunately, the cafe was sold to someone else, and we hated the menu they put on. Very pretentious with London prices to...

We called in here after crossing the little ferry in the car from Far Sawrey. It’s a beautiful clean and elegant building selling lots of household items. We purchased cookware and other useful items. We joined their loyalty scheme which allowed us 10% off in...

Stopped here for breakfast on our journey out of the Lake District. We both had the full 1st Floor Breakfast. Wow, so much I just couldn't manage it all. All freshly cooked and really tasty. The cafe was spotlessly clean and well set up for...

Had a quick coffee in the restaurant before shopping. Lovely safe areas, clean and well lit. Bought too many little products as space in the car not huge, as we are on holiday. Went back to the cafe for lunch. Excellent and sensitive service, with...

The cheese scones are absolutely delicious! The staff are always very pleasant and helpful. Highly recommend

After years of exeplempery reputation something seems to be going wrong .I ordered a mushroom soup usually my favourite it arrived just about warm so I sent it back.On return I started to eat it lacked flavour and really was poor I couldn't finish it.There...

Stopped here after some shopping. We had the courgette and mint soup which was excellent. Always great food and the service is quick , the staff are all helpful and pleasant..

Came here with friends the other day and the food was excellent. We each chose something different and we all thoroughly enjoyed it. I chose avocado on toast with feta and chilli granola. I can recommend adding the smoked bacon. It looked stunning and tasted...

I have been going to this restaurant for over 20 years. Something has changed. The restaurant is very Covid safe as is the store. However I had the tomato and basil soup. It was poor. It was very watery and poor taste. The bread was...

Popped in for lunch as it was difficult to park in town and very pleasantly surprised! I had cheese and chive souffle with bread and butter which was a delicious light lunch and my husband chose a vegetarian breakfast which he really enjoyed. The staff...

Fantastic lunch, safety measures in place, but still felt normal. The menu was varied, and very good value. Staff were efficient, friendly and helpful.

One of our favourite places to visit for a coffee and cheese scone. Despite the Covid Restrictions, we did not have to wait for a table – which were now all suitably distanced with screening. Scones were as good as ever and the staff helpful...

Just stopped for a snack at Lakeland, and even though measures were in place for Covid our experience in the cafe was excellent. The bacon butty, scones and cakes received full marks from all of us. The staff were friendly and efficient, and helped put...

Just a really great cafe. The menu is small and varied. The salmon flatbread was excellent. The sandwiches were generously filled and the apple cake superb. They have about the best covid system you'll find anywhere too so you can relax.

Yesterday the Lakeland Christmas brochure landed on our doorstep. So I decided to go for lunch the covid organisation is among the best I've seen. The food was delicious I had blackened salmon flatbread with fennel and aubergine inspired flavours. My partner had a chicken...

No longer owned by Lakeland so a different experience. The queue to go in the cafe is separate from the queue to go in the shop! 10 minute wait for the cafe for us, but not allowed to go in the shop while you wait....

We went to Lakeland as my wife wanted to have a good look around as they always have nice things. We then went to the café on the first floor which we found out is not owned by Lakeland but a private concession. The food...

We had an enjoyable lunch before shopping. We both had soup. I had the soup and sandwich offer and my husband had soup and then a piece of cake. All very enjoyable

We couldn't have had a much better breakfast than the one we enjoyed at Lakeland recently. The food was cooked fresh and the flavours spoke of really good quality ingredients. Staff were friendly and cheerful and made us feel very welcome. Tea is good. Service...

The woman on guard duty at the entrance had zero people skills and i think her aim was to turn everyone away! However, having endured her bas manners we continued to the cafe. Cafe was well run and efficient. Bit over priced mind but a...

Visited today for lunch with two small children. Told them we were in a rush as we had to catch a train. Everyone was so kind and helpful. The food came quickly and it was really tasty. My little boy cried his eyes out when...

Stopped here for a late lunch before doing some shopping. Good choice on the menu, food was very tasty and the flavour of the coffee was great. The cafe has been well adapted to the current situation and we felt safe whilst also having a...

I'm a Lakeland fan but only when visiting the main outlet at Windermere is there the opportunity to have something to eat and drink. Two of us had the soup and sandwich the other had the avocado on toast. Lovely food (if a little pricy)...

Only place I go for breakfast in the Lakes. Quality breakfast. Value for money and 1st class customer care..

Quality of food and drinks excellent Staff very helpful Very well set up to cope with COVID 19 We felt very safe Got an excellent table with fabulous views Had a very leisurely lunch Would highly recommend Took advantage of 50% off as well

This was the perfect place to visit for two reasons; it's spacious and spotlessly clean during these COVID times and the quality of the food/ service can be enjoyed for a very reasonable price under the Eat Out scheme. I'm not a vegetarian but the...

The cafe was okay and in terms of COVID measures and layout was very good. I didn't feel there much choice for food but managed to find something and my Mum who is gluten free was pleased they had gluten free bread. I mostly visited...

The Lakeland Store attracts a lot of custom, much of which is intent on having refreshment as part of the visit. The Cafe on the First Floor of the Store accommodates those who wish to eat and drink. The eating area is pleasant and airy,...

We had a day off, and decided to drive to Windermere to do some shopping at Lakeland and have a spot of lunch. The shop was fairly busy. We went to see about booking a table, and noticed there was no waiting time, which was...

Nice varied choice of food. I ate the avocado on toast with two poached eggs done to perfection. Good seating area and good service.

Visited the Lakeland cafe on a Saturday afternoon at around 3.00pm. We were seated straight away which was great. Although it took us a long while for someone to come and take our order. When someone did come to take our order, they didn’t have...

We took a friend, who was recovering from a traumatic car accident, for afternoon tea, to the First Floor Cafe, early January. We were all delighted with the experience. Despite the fact that we hadn’t booked, and the restaurant was fairly busy, we were served...

Lovely place serving fabulous breakfasts. Had the best bacon and egg sandwich I’ve ever had, beautiful bacon and the freshest eggs Nice view over the Christmas tree and surrounding area Excellent service, nice atmosphere and spotlessly clean Hoping to do afternoon tea next time

Quite a while since we’ve been here and how it’s changed!Have to check in and given buzzer when table ready?!Whisked to table,felt more like I was boarding a plane than a relaxing lunch .Menu choice not as I remember it-used to have some really scrummy...

Excellent breakfast great coffee not to busy at 11am but was filling up , good service and spotlessly clean.

This is a fantastic place to visit, the staff are efficient seating you & taking your order quickly. The food is of high quality home cooking. The shop is a great place for quirky gifts.

Visited here recently after a few years away and what a difference This place used to be quality and was a very enjoyable place to eat It had food on the menu that was just excellent to order After a recent visit we knew this...

Would highly recommend the GF orange and almond cake! Very moist and sweet. Confusing café arrangement. Was told 30 min wait if you want a view and a table, but you can sit in the comfy chairs overlooking the shop whenever they come free. Table...

Been here twice with my partner, always surprised how busy it is but the service is super quick! Quite a nicely decorated classy little set up but still relaxed. The menu isn't your basic cafe food, cheese souffle, kedgeree, waffles, garlic mushrooms soup and sandwich...

We went several times to the Lakeland store and were delighted with the actual store, however we went for a cup of tea yesterday (Friday 18th October) at 17:00 and were very disappointed. Whilst I understand that they close at 17:30 I do expect the...

Lunch became brunch to avoid the busiest time. We were seated swiftly after a polite welcome. We had the salmon fish cake and the kegeree. They were served promptly and were both hot fresh and very tasty. They were both meals for hearty appetites. We...

Having used this café on many occasions we were very disappointed with our experience today! Starting with the reception desk with a sign 'please wait here to be seated' but there was no one there as the staff were chatting to each other in the...

We called here for lunch - very busy but got a table without too much delay - I had Goats Cheese and Beetroot salad which was delicious and my friend had waffles with bacon and maple syrup - also delicious - staff are lovely and...

My wife and I visited for the first time lake land cafe, what an experience, staff and food so delicious, had the biggest and most delicious scone ever! Very cosy cafe and extremely relaxing :-)) ⭐️⭐️⭐️⭐️⭐️

We regularly shop at Lakeland making a day of our visit and (usually) enjoying lunch at the 1st floor cafe. The menu basically stayed the same...there was no need to alter, it was designed by a local chef and the meals were very popular. The...

Excellent for breakfast, brunch, lunch afternoon tea. All very tasty & well presented. The staff are also always very welcoming and lovely. Highly recommended.

went in a couple of times when we were in the lake district, the drinks meals and cakes are all very good and a good price, will go again when in windermere

Stopped for a late breakfast here on a wet and rainy day. I had the bacon waffles, which were lovely but I had to ask for more maple syrup as they were a little dry! Service was good but slightly slow (which I didn’t mind...

Called in for lunch and found the menu to be boring. My wife had the prawn and crayfish sandwich which she says was good, whereas I chose the tuna sandwich which I only ate half as it nothing special. The service was good.

We called for an afternoon snack and found it very relaxing with excellent staff and service. With all home made food. Very good value too and great views.

Visiting by myself for lunch, I was warmly welcomed. The menu wasn't too busy, yet there was something for everyone. I had a beautiful Asian-style chicken salad, served with kimchi. Really, really fresh flavours. Service was a little sporadic, but the food was exceptional. I'll...

Cafe is nice. Service reasonable quick. Coffee a little on the cool side. Cakes very nice. I wouldn't visit unless the boss was going to to immerse herself in Lakeland. Good to know its there, and easy parking.

Broad range of food for any time of the day. Breakfast/Brunch/Lunch. Comfortable atmosphere, attentive staff, and all well presented. Food hit the spot, and very tasty.

Comfy chairs with view of the shop below. Lots of cakes on display and a savoury menu on offer too. The cakes were the same price as a well known coffee chain but three times as big. We all had something different and shared as...

Part of Lakeland Plastics. A very nice cafe/ restaurant to enjoy after or before the very interesting shop. Always fascinated over the products they stock

The cafe at Lakeland never disappoints. Lunch there today was as good as ever. The cheese soufflee was absolutely delicious and my husband can recommend the Korean chicken. Efficient service, lovely view and of course ideal for browsing the Lakeland store.

We stopped by on Thursday for a quick lunch the café was not too busy and where shown to a seat straight away. The food was very good we had a cheese soufflé which was delicious light and just cheesy enough. The second dish was...

We had a quick breakfast here, it’s a convenient place to stop after shopping and is light and airy with lift access if required. The breakfast menu is extensive though we only wanted toast and coffee. Lovely toast made with good bread and very nice...

Met family here for lunch and we had a lovely time. Between us we chose the cheese souffle (delish was the verdict - no-one else got a taste!), a special mac and cheese (with ham hock - pray to be lucky that this is on...

I’ve never actually managed to get in before, based purely on their popularity. Struck lucky today, on a wet day where nowhere else was taking my fancy. Place was still busy with a nice buzz about. Friendly staff, clean facilities. Prompt service attention. Wide choices...

Called in for lunch and although the cafe is a lovely place to sit and relax the food was underwhelming to say the least! The ham on the sandwich was the fattiest ham I have ever seen and expensive ! Would not recommend .

Cooked breakfast good choices and nicely cooked and served. Tea not up to standard. Service not up to standard either. Toilets good. Generally a nice place to go although expensive.

Visited for the first time and feeling hungry headed for the cafe.I was immediately impressed by the menu with offerings so different to the usual fish and chips or lasagne etc.Husbabd opted for the waffle with bacon and mascarpone which he declared was delicious.I spoiled...

As a frequent visitor to this cafe over many years, though not recently, I was confident in bringing a visitor for lunch. I wasn’t aware that it had changed hands. On the plus side, it’s a lovely setting and good parking. However, the menu was...

We took Spanish friends and after having a good look round the store we went for an early afternoon tea.

Another great start to our New Year in the Lakes, annual visit with friends and a stop for breakfast. Third year in a row and standards maintained with very good service, full english with excellent cumberland sausage. Wife more than happy with gluten and dairy...

I started visiting the cafe at Lakeland over twenty years ago. I hadn’t been for ages but called in for what I thought would be a treat. The meal I had was most unpleasant. I had difficulty choosing from what looked like a pretentious menu....

We visited the shop and after making our purchases came upstairs for tea and cake. The tea was good and so was the cake.

Arrived quite late here - happy to just have a drink and a scone, but asked if afternoon tea was still being served- yes we were in time. Soon enough food to feed an army appeared. Needless to say we only ate half of it....

Once seated the service was good and food very nice. A bit of a wair with the pager but worth waiting for

We tried this cafe just after the new owner had taken over ,it was terrible,we have just been again,we thought things would have improved alas no,I ordered waffles with Maple syrup and mascarpone served with bacon . It was served too quickly which makes me...

Having been to Lakeland today I was disgusted to have my lunch served on tin plates! The food was lovely but the presentation left a lot to be desired. Won't be eating there again

I’m not a fan of the shop, but I’m the odd one out, however the restaurant was excellent. Friendly staff, speedy service even when busy. The menu choice is very good and portions large and well presented, I had a ploughman’s great cheese, bread pickles...

Had coffee in here several times, but the first time we have called for lunch. Although mid week, was very busy and a short wait for a table. Not a large menu, but plenty of choice, I went for a special of the day...fish and...