The Feathers in Maidstone

Visited one night, when stopping in town. It happened to be the quiz night, so many of the tables were reserved. We did manage to get a good table however. Foodwise, I had the mango chicken skewer, and my wife had the steak and ale pie. Both meals were excellent, and good value. Nice range of beers also. Staff were very friendly and attentive, and had time for a chat.

Great food, great service and great price! Hannah was really attentive and provided a really friendly welcoming service!

The people and atmosphere is amazing the staff are nice and food is good. Would definitely recommend for others in the area.

Absolutely useless pub. There’s never any chefs apparently working. Food is crap and takes ages to come. I would 100% not recommend this place.

Fast service and hot tasty food. I was asked if my hunters chicken was ok and it was. I really enjoyed my visit and will be back.

Popped in for a quick bit to eat, staff were lovely and at-tentative especially Jordan and Katrina. Food came out quickly and overall good atmosphere.

The new management seem to have really turned things around. Much friendlier. Will defo be giving them another chance as the front of house team are really making an effort now. Shame the kitchen still has some work to do - although much improved, it’s not consistent!

Was a regular haunt but had gone downhill... Popped in for a quick drink.... New staff...new management Decided to give lunch a try Perfect Friendly helpful staff Food was beautiful Definitely be going back 10/10

Discovered the old manager has left and they now have a new one. The new one is brilliant nothing is to much for him. The food was lovely. Would definitely go again.

We booked for three adults and one child, they never seem to have the steak I want the past few times we have been, however still ordered and it was very nice today. Has been but hit and miss last few times we have been, last year the food was amazing early part of the year, noticed it went downhill from October, but was lovely last night. I hope when we come soon with a party of 15 everything is on the menu again and was the same quality as last night.

After 3 visits to the Feathers to enquire if a table was available for our chosen date and time, and following a complaint email to Greene King Head office, we finally received confirmation that a table was available. We had chosen the Feathers due to the Greene King menu options for our party of 15. Whilst Clare, the manager, was helpful on the evening, it was clear to see that the restaurant was short staffed. We thought we would be shown to our tables and drinks orders taken but it it appears you either do via an app (which was no help whatsoever) or order at the bar area - trying to remember 15 drinks was a challenge. Meals did come out and piping hot but due to being short staffed, meals were brought out in pairs. Cleanliness of tables/cutlery were in question and the crispy mushrooms for starters had clearly been cooked in stale oil. The rest of the meals were adequate pub grub. Male members of the party visited the toilets and returned horrified at the state of these as clearly not been attended to for some time during the day. We wanted this to be a special occasion for our daughter's birthday but we would not choose to have at the Feathers again.

Seriously the worst meal we have ever had when we eat out as a family. The staff where great and even the duty manager did all she could to help . The food was rank. Three out of the five meals we ordered , the chicken could not be eaten and had to be returned . Even when other food was brought out it was so greasy it could not be consumed . The cooking fat looked dirty and smelt. My wife had chicken legs and could not even be persuaded to taste them The restaurant was not busy yet we waited an hour for the food. I reckon it was not the regular chef who did the food but a stand in. We had been to the cinema and then popped in for a meal her after the kids movie. The chicken was seared on the outside but looked and felt like it had come from a cold fridge , as inside it was freezing cold. It had a strange looking coating on the bottom. Never have our children ,as one , refused to ever eat a meal when we are out. In fact they have never refused individually. All the way home they said they felt sick from the chicken. My wife kept saying she had a taste in her mouth from the chicken and felt sick. They need to sack the chef it was appalling , they clearly are not a chef . Only managed to get one photo as it was the taste and texture and temperature that was the problem as well as the presentation and quality of food. Plus with kids moaning it was too busy to take more photos . Sadly we cannot allow ourself to eat again at Green King Restaurants . We have used the hungry horse in the past and if the chef is not up to standard the food can be really hit and miss. Definately a miss here. We could have asked for a refund but it was so late and the kids where tired . Popped over to McDonald's on the way home to fill the gap.

Steak was pink .. ordered well-done Chips were cold Mac Cheese was luke warm Garlic bread luke warm Sent back and replaced with new steak and chips, this time hot and well done as originally ordered. Sorry guys but 2 visits was enough to decide that we will not be returning

I think the feathers has gone down hill since the manager Jody left. I think it needs bringing back up to standard all round we was most disappointed

I’d run a mile if you’re even considering this place! I don’t even know where to begin, quite inside maybe all of 5 tables. 40 minute wait for drinks which were pre ordered on the app, even had to go and ask for them twice! Over half of the menu was unavailable. The bbq wings had as much sauce as this place has cleanliness, far and few between. The food got delivered and we got told there was bits missing as they didn’t have it! Seemed as though only one poor lady was running around doing everything and sorting the issues whilst everyone else stood around chatting. Feel as though I’d of been better cutting up my money! No napkins, all the sauce bottles empty and the quality of food was shocking, cold and the steak was the driest thing I’ve ever seen!

Last time I reviewed this place it was awful….it still is. A group of us had been bowling and decided to give the Feathers a try again, mistake. One of the gang went down to enquire if the kitchen was open and working ( so...

If I could give it 0 stars I would. Terrible service and cold food! Since new management it’s been awful. We waited over an hour for our food with no warning there was a wait or an apology for waiting so long. No check back...

Only Burgers, Kids or sides were available I had a hair on my plate, got a free coleslaw as an apology Not sure if I will return Shame as its convenient for a cinema visit

Friday night - 6pm Absolute joke of a restaurant. 7 people sitting, starter - no stock - lasagna out - scampi out - nachos out - steak out - soft tacos out We left after 1 round drinks, no table staff, sat in the dark,...

Absolutely shocking, sat 40mins and then they decided to come and see us even after we put a pre order in as we are on a Christmas part, food coming out wrong, floor dirty and it was very quite

Visted feathers today 😁 Serves was brilliant, paul and claire very friendly and chatty, very helpful with my kids, food was fantastic. Brilliant afternoon, will be returning very soon 😁😁

It was quite honestly the worst meal I've had - the chicken was soo cooked you could barely part it , the sour cherry cola dip was similar to dipping in a haribo The hot boneless wings - should be illegal- hilarious if you have...

Visited on 8th November and spoke to the new manager who is doing well. I had a bad meal a few months ago and didnt want to go back, but under the new manager there has been big improvements on the quality of food and...

We went, expecting a godawful plate of food that simply didn't work, it was more of a dare between my Wife and I than anything else. How wrong we were - beautifully cooked by Emily the chef, all the chicken was moist and tender, the...

Thought as we were out hunting Scarecrows we would call in The Feathers to get something to eat. Having two young children with us that were getting hungry we thought we would have a nice meal with them. Placing our order then waiting and waiting,...

Went for meal yesterday very disappointing, 2 meals came out wrong , returned and offered new food , new food arrived cold, no salad no sauce on tacho’s, when we questioned the staff the reply was sorry we have run out of salad should we...

We ordered our food and didn’t get any food for 2h 15minutes, our first plate was pizza and corn on the cob for a 2 year old when we asked for pasta, besides this the pizza was still frozen in the centre and the cob...

I came here Tuesday evening this week and had a brilliant time the food came out fast and piping hot and tasted amazing and of course it was served by very friendly staff making my visit even better

Tables never wiped down and cleaned, booked a table and then arrive at time for not to have a table reserved and was told to find a table, staff are not friendly one bit, people only come here for the quiz, kitchen is shut early,...

Worse than terrible. Ruined our evening. Tables and seats were dirty so after we brushed them off we quickly ordered food & drinks online as we had 1 hour. It wasn’t busy at all so we didn’t expect to wait too long for food. After...

I absolutely love coming to this place. Food service is on the slow side but can't fault them for that. However Heather was absolutely amazing and very attentive, and brought drinks out very quickly. And is always a helping hand when you need it 😊

We've eaten here a few times and the staff are always really friendly, the food is always good, not the best quality of food but perfectly acceptable for the price but what I don't understand is why it's so slow. Every time we have visited...

If I said to you, this place has got a wall of tv's showing sport, a pool table, a dart board, loud piped music and cheap food, you will probably get an idea as to the clientele this place attracts....no bad thing I suppose- if...

I visited on Sunday 21st August with my family. Lovely food, great value for money and friendly staff especially Brooke, our server who was bright, bubbly and helpful. Central location to the town and really accommodating. Will be returning again very soon

Stopped for a drink and despite how busy it was the Bartender Tara was excellent. Location is also really good, the food looked good value as well.

Came to the feathers and was greeted by a very bubbly Rebecca who helped us with everything we needed woukd definitely recommend and return again soon.

Thank you to Rebecca who served me at the bar with all the knowledge to help me and my family choose what to eat and Blake who was the chef for cooking our food were vegan and vegetarian so know it’s not always easy to...

Visited the feathers last night for dinner with the family, they were really busy due to the Liverpool game. They had one girl serving a very busy bar. What a super star she is! Serving 4 people at a time while helping her staff and...

I came in on Sunday for a meal with my family and we were served by the lovely Brooke who was the only one on the floor when we came in, she was working very hard and still was smiling and was very friendly would...

Lovely and helpful staff Tara was great and attentive, great value for food and drinks! Would 100% return

Brilliant bar, unbelievably cheap food and excellent service from Tara all evening. Would definitely recommend

Excellent bar service by a young lady called Tara, despite the pub being very busy due to the football on TV she was friendly and professional and always smiling.

A great place to go after the pictures, really affordable and clean. We went on Monday night and the food came out quickly and the staff were lovely, our server Tara got us everything we needed and was really helpful. Top pub.

Visited on Monday night for the football and it was very busy and staff were run off their feet. Yet they were all so friendly, helpful, and couldn't do more! Also the prices are so reasonable compared to a lot of places in Maidstone! Thank...

Went to the feathers last Friday, tried one of the steak challenges, must say the food came out amazing, hats off to the chef Blake Morris for providing the food! Very friendly guy and always had a welcoming personality! Would definitely go back again!

Visited here with a friend prior to our cinema booking. Neither of us had been here before. We walked in and nobody offered to seat us so we went up to the bar to ask where we could sit and to order our drinks. We...

Had a lovely time at Feathers with some friends, went for some drinks and food for a catch up. The service was excellent especially Tara on the bar, she was so friendly and really helpful whenever we ordered any drinks and food, was some of...

What can I say I can down to have a lovely meal on my own in the lovely sunshine, walked in I was greeted by a lovely young man I’m not sure I believe he said his name is lewis he was ever so kind...

Come and visited The Feathers for a business trip with one of my customers , unfortunately his meal was not quite to the usual high standard , after speaking with the manager , I think her name was Cassie and the bar staff Lewis ,...

Had the best time down The feathers, as always, Cassie was incredible, so friendly and polite! Highly recommended pub, 10/10 ❤️🥳🥳🥳 quality food and AMAZING staff!!!

Would like to say a massive thank you to Lewis and Cassie , after ordering my food that was a little longer than expected then the steak not being cooked to how I like it , both went Above and beyond to ensure my food...

Had a great evening with great company, food was amazing (too much for me, but I was able to take home what I couldn't eat) and our waitress Brook was top drawer. Brook was friendly, had great banter and was good with the kids and...

You absolutely get what you pay for. Two meal are essentially inedible with burnt chicken and “wet” rice. We were refunded by our server who was pleasant and helpful. The place looks tired with damaged seating and sticky tables. Cheap without the cheerful. I would...

Been there twice for lunchtime specials , really nice meal from good selection menu, piping hot & filling and little waiting time, Friendly helpful staff, music in background (that covered those embarrassing silences in company !) gave a nice atmosphere.

I came here with my two little boys and Brooke was very accommodating and helpful, and she made us feel very welcome, the food was amazing aswell

Served by Lauren and Becca. Great service, good food, beer served with a smile. Good variety of drinks to choose from

The new staff ben and alfie cooked me the best stake fondue ever it was amazing I asked for my stake to be rare it came out hot and well seasoned and don’t even get me started on the potato skins they could knock my...

We went out for a meal and we were served by one of the new staff, I believe her name is Brooke, she was extremely friendly and made sure we had everything we needed and constantly checked up on us to see if everything was...

Had a nice meal and a few drinks recently here, the food was really good value and the wings were actually spicy, and the server Tara was friendly and couldn't have worked harder to get us everything we need.

Went for a meal Sunday 10th July with the other half and I must say the service was brilliant. Cassie and channelle served us and they were both very polite and helpful. Food was very good. Had a very enjoyable meal

Lovely evening at Feathers, all the team were brilliant. Our server, Tara, was very friendly and was brilliant all round. Will definitely return!

Went in yesterday, amazing service from the blonde headed last believe her name was Cassie or Cassandra. She was very well mannered and answered all questions. Would 100% recommend!

I went to the feathers last Friday to eat , the food was brought out by channelle n she made sure everything was okay the whole night

Come in with a group of friends at the weekend was a brilliant atmosphere served by the lovely channelled she joined in with us while serving and made our visit even better

Upon hiring two new chefs (Ben and alfie) the food quality has gone up and the food on the menu always comes out delicious as-well as this the food arrives hot with generous portion sizes for the price

A real shame to see what was once a lovely sports bar/restaurant has now become a dingy dirty drink hole. Understaffed and overworked staff, dirty and graffiti filled tables, dingy, dirty and broken bathrooms resembled town public toilets, couldn’t make nachos as they ram out...

We arrived at 7:20pm approx, we all sat at our table we booked straight away and everything was normal. I booked through the app for a shared starter and 4 mains. We where left waiting and waiting and waiting for approx 40mins for a starter!...

Absolutely disgusted with tonight's visit!! It is fathers day, so yes we did expect to wait a little while for food, however, we turned up just after 5pm (booking was for 5.15pm). There was nobody there to tell us where our table was and MANY...

We arrived and it was not busy we ordered our food. We sat down and waited and waited some more. 30 minutes later we enquired at the bar about our starters. We were then told it was 1hr 30 minutes wait. I asked why as...

Every time I go here, it seems the same person is juggling every aspect of the bar and kitchen aside cooking, Chris manages this without complaint and always a welcoming friendly face of the feathers, regardless of the demands he is under, a pleasure to...

I don’t mind when it’s busy to wait my turn .. no issue at all .. then 1.20 hours later food arrives .. thought I’d try something different.. it was cold .. having waited that long, I told a chap on the floor food was...

Food was decent quality with decent atmosphere, what ruined the experience was the horrendous service. Each food and drinks order arrived at different times, two out of our 6 meals took over 30 extra compared to the rest, which also took a long time to...

Loved feathers today was served by the fabulous Paul. I am veggie and my friend eats meat so happy Paul separated the potato skins very kind of the chef to do this can not wait to return

Paul was the greatest greatest guy we have ever met in e England. Very helpful and sp very nice. Hospitality business needs more people like him.

Ordered a burger at 4.40 was the only person there didn't get the burger. Left st 5.10 no burger Was told at 5.05 that there is a 30 minute wait for food was also told the chef hadn't seen the order !!!! The venue smelt...

Had a mixed grill ,food was excellent, staff very friendly, Chris behind the bar was more than acomidating

called in for a quick drink with friends in the afternoon no staff serving 2 asleep by the window, waited for service when they did get up to serve complaining what a joke where are the managers?

Came in to finally try the delicious challenges they do! Wow talk about food coma!! Didn’t manage to complete a single one of the table! Even my brother was defeated!! It was absolutely delicious! Especially my steak fondue… cooked to perfection! Lovely atmosphere and friendly...

Food was hot but terrible it was Anaemic tasteless Toilets were disgusting and dirty Chipped plates.

Popped in for a few drinks warm welcome and great service from Chris the barman Great atmosphere Great food Definitely recommend

I and my friends are regulars here for drinks , Chris behind the bar is always on the ball looks after his regulars and other customers very well great service very friendly and extremely cool under pressure always a pleasure to see him behind the...

Went to feathers several times and always had a brilliant time. Food is excellent and service amazing especially from Paul who is really friendly and professional

Feathers is a great place to meet, I've visited often at different times of the day and always enjoyed my time spent there. My sister and I now regularly meet for lunch and take advantage of the BOGOF Burgers while we catch up. We are...

Was served by Paul today and what a brilliant experience. Highly recommend feathers can’t wait to return

Paul served us and was really nice and friendly made conversation and good customer service. Highly recommend.

Nice and friendly staff. Always accommodating and helpful. I am a wheelchair/mobility scooter user and this place is easily accessible for me. Paul always greets you with a smile and friendly manner. Nice place to come and relax.

Excellent pub and staff. With a great atmosphere especially for their wednesday evening quiz night!! Chris behind the bar was very welcoming and very helpful. All round great service from the staff will definitely be a regular here now!

Met friends for drinks, great atmosphere, served by Chris, excellent service and a friendly smile, always looks after me ,a credit to the feathers, happy customer , pete

Staff friendly, food is nice, good gluten free range of food, bar man Chris always helpful with recommendations of drinks to try, and makes you feel welcome. Will re visit.

The food tasted excellent and the customer service was amazing especially from Lauren P. Also Lauren W was really nice and polite with good customer service skills.The only downside I faced was the fact that the wait time for the food was a little bit...

Have visited Feathers on a few occasions and have always had a good experience. However today I am absolutely disgusted by today's customer service. Went with my husband and 6 and 7 year old daughters. Arrived at 1pm was stil waiting for our food 2pm....

been coming here for a number of years but after today's visit wont be returning anytime soon , had to wait almost an hour for our food as we were not informed there would be bit of a wait we went to the bar and...

We turned up and was unsure whether or not to wait to be seated or to seat ourselves so we asked at the bar. Told to grab our own menus and go sit on table 17 and then she walked off without further direction. We...

The waitress girl which I booked table with, and hou erlier, gave us the smallest table passible for 3 of us while there were more bigger tables around and not reserved. We ask to move the young men who worked there and he said ok...

I am an organiser of a Group and pre-Covid we used to go to the cinema weekly and then have lunch in The Feathers. Always happy and good value. Then about 3 years ago - the coffee machine has broken and this has continued. In...

Have visited for a number of years and it has and still no functioning hot drinks machine beyond a kettle. Just in today and still exactly the same. Folks go in then go to counter to find out most meals can't be produced. Then with...

Lovely food friendly staff as always, staff are always friendly here, especially Lauren today as there were some problems with gas!

We got served straight away by a girl named channelle she was very bubbly and made our visit perfect. She interacted with the kids and they loved her! Definitely come back everytime she works

Had a lovely evening out with friends, quality food at a great price. Service by Paul name our night even better, he was very friendly and attentive

Nice meal enjoyable atmosphere with really good service and a lovely server who I think was named paul