Based on 2.016 opinions finded in 2 websites
Based on 2.016 opinions finded in 2 websites
Opinions
Today's visit was very disappointing. When I arrived at the restaurant and gave my name. The order wasn't looked for, and priority was given to delivery drivers over customers collecting their own orders. My order was left in a box going cold. I was told my order was being prepared. When I eventually got my order and I confronted the manager, my concerns were dismissed and in no way addressed. The food was also not up to standard. The trash browns had very little cheese on them. The Born Slippy burgers had no cheese in them and very little pork meat. The Wild Bill burger didn't have a waffle and very little cheese. I would expect this sort of thing at McDonald's, not at this sort of restaurant and not when I have paid £81 for 4 take out meals.
Paul James . 2024-08-28
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Jess was amazing! such perfect service
Danisha Kohli . 2024-08-26
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Great food and Great service from server Jess
Danial Saadatirad . 2024-08-26
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Great food, Fred was very helpful
Alfie Malins . 2024-08-23
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amazing food good prices for the portion and the staff are super super friendly
rosie van Kesteren . 2024-08-17
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Food is always fantastic and we come all the time and have never had a bad experience, Phoebe served us and was awesome as always too 😁😁
Wes Ty . 2024-08-16
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phoebe was a lovely waitress!! such quick service and amazing food
cameron taylor . 2024-08-16
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Lush food as always. Talia was great 🫶
Laura Black . 2024-08-11
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Everything excellent! Delicious burgers (I had the Philly sliders which were excellent and deserving of a permanent spot on the menu!). Service was fast and friendly and the prices reasonable for what you got!
Martin Shepherd Holding . 2024-08-10
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The food is excellent and affordable there is lots of vegan and vegetarian options as well probably the best burger ever I heavily recommend the food
Harry Wesolowski . 2024-08-09
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Menu was a bit intimidating but Talia explained the whole process to us and was very attentive throughout!
Michael Ince . 2024-08-09
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Shout out to Tristan for providing exceptional service!
Alek S . 2024-08-09
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Great meal, good quality food and beer, thank you Talia
Claire Gilchrist . 2024-08-09
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Amazing food, great service from Fred
Jonathon Buckle . 2024-08-07
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The food was amazing! The burgers are some of the best I've ever had. Giuseppe was an accommodating server.
Amie Buckle . 2024-08-06
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The original Hippo. Food and service were great as always. The best kind of burgers. A little quiet tonight, but that was just what we needed.
Merlin Duff . 2024-08-06
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Amazing food great service. Thanks Fred. Only problem is I can't walk because I've eaten too much.
Stuart M . 2024-08-06
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Great food and great service would recommend
layla patrick . 2024-08-01
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Fantastic place to grab a quick lunch with great service from Phoebe. Nicely priced, very tasty and some unique offerings
Stuart Shickle . 2024-07-25
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10/10 chef must be Harry potters old boy because the food was magic
Gregor Brand . 2024-07-24
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We fancied getting some burgers and realised we hadn’t had a fat hippo burger in years so we popped into the Jesmond restaurent and we were not disappointed. The burgers were just as delicious, juicy and amazing as we remembered if not better! I got the classic Fat Hippo beef burger and my husband got the hot honey chicken burger and we were both delighted! I highly recommend getting extra sauces as they’re delicious too. We got rhetorical garlic one and then the liquid cheese which was just unreal! Fair warning though, come prepared to end up covered in sauce/food but in the best way 😂 honestly just so good! We also have the cookie dough pots for dessert. My husband had the Aoki one which he loved and I had Gimme Smore, which they actually customised for me as I was worried it would be an overload of chocolate sauce so they offered to swap one layer of chocolate sauce out for some caramel which really worked! The lady who looked after us was lovely and chatty and really made us feel welcome! Can’t wait till next time we get to come back!
Bethany F . 2024-07-23
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Visiting the area and we love a good burger so thought we would give Fat Hippo a try. We were not disappointed. Friendly welcome to a virtually full restaurant at 7.30 on a Monday night is a good advert in my eyes. Very quick service getting drinks and placing our order. I don't eat gluten and was pleasantly surprised a could have my burger on a gluten free bun. The food arrived very promptly and it was delicious, one of the best I've had. Reasonable prices, great choice, great atmosphere. Would highly recommend a visit.
Amanda . 2024-07-22
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I've tried Fat Hippo many times but this was my first visit to the Jesmond spot. It's quite small but still as cosy as the other Fat Hippo places. This time I tried the burger with the chorizo and it was incredible and my partner had a limited edition Kraken burger which was also delicious! Just like their other places it's dog friendly which we love and service was perfect.
Antonia Hayianni . 2024-07-21
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Excellent service and delicious food. Great for picky eaters and vegans.
Vibha Jaiswal . 2024-07-20
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Great vegan options - we have Harlem fake and Oprah sin-free (from the secret menu) and vegan dirty waffle fries. An absolute winner. Kids are normally fussy but love a vfc and both love the fat hippo sauce. Kids had dessert too. Prefer this location to Newcastle as a nice small space, with windows and always a quick service!
Yolanda Marshall . 2024-07-20
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Excellent service from Phoebe and food was great.
Brian Clark . 2024-07-19
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Food was delicious but two hours later what I suspect to be food poisoning kicked in and I spent the rest of the evening on the toilet. Pretty much the whole of the following day had slightly upset stomach so probably won’t be ordering again. A shame as like I say the food was delicious.
Ben Wayman . 2024-07-14
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Lovely food, lovely staff, lovely place! Talia was our lovely waitress.
Lesley Hanner . 2024-07-08
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Fantastic service and fantastic food! Special mention to our server talia who done a great job.
Scott Jordison . 2024-07-06
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Treated a couple of old friends to a Monday night bite to eat at one of my favourite burger places, The Fat Hippo, Jesmond, I’d last reviewed the Fat Hippo,Jesmond back in 2021. I arrived late due to thinking the meet-up point was at another venue, but I eventually got there in the end, so upon entering The Fat Hippo, Jesmond I was immediately pestering the lovely staff as to the location of my friends who had opted to sit outside to eat. Staff and their service incredibly friendly and on the top of their game, the lovely young lady regularly serving our group even seemed to genuinely find my awful banter funny. She got one over me at the end though when I’d asked for the bill, then cheekily implied that I couldn’t pay up, she calmly said that this wasn’t a problem as there were plenty of dishes to wash, hahah touché! She’d probably heard it all a million times before though, but great banter nevertheless, I loved it, and once again, absolutely first class service. Fat Hippo, Jesmond food, top notch as always, unfortunately my favourite burger is no longer on the menu these days, but that wasn’t a problem, a customised one (secret-menu-style) was especially whipped up for me and it was bang on perfect, talk about customer service, thank you so much! Decor and ambiance? We dined outside because the weather was warm and dry, but from what I saw entering and leaving it didn’t look like the interior had changed all that much? Full marks to everyone at The Fat Hippo, Jesmond, great food, excellent service, and I definitely highly recommend this venue.
“Le Bàle” . 2024-06-25
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Really quick and delicious food. Huge portions and our server Phoebe was lovely and attentive
Ryan Bracken . 2024-06-22
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Lovely food and great service by Chloe. Thank you again!
Kathryn Routledge . 2024-06-22
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Love the Fat Hippo. Great food, service and value in a quirky atmosphere.
Doug Elliott . 2024-06-21
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Great burgers, lovely fries and quick service: this is THE place to go for a brilliant burger. This place do burgers right. The quality of the ingredients and carefully though out flavour combinations are a consistent hallmark of this great burger joint.
Phil Mc . 2024-06-21
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Ordered the American burger, very tasty.
Alanoud Naif . 2024-06-17
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Was really good burger will be back soon 😀
dawn mcdonald . 2024-06-17
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Food arrived freezing cold , drinks missing, called up and the person said to contact Uber, pointless and a waste of money
Shellby Robertson . 2024-06-16
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Very disappointed with the chicken we had. The chicken thighs were dry and the coating was over cooked. It wasn’t a good. The fries were very spicy too.
Linda . 2024-06-16
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At fist I nearly walked into the kitchen, door confusion 😆. Food was Very nice, tasty and the drink was perfect. I will defo be back 😊
E Silva Tellez . 2024-06-14
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A hip place to have a burger in Jesmond.
Debra-Peter Loomis . 2024-06-12
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Superb bugers. Friendly staff. Great beer. What more do you need to know?
Graeme Milligan . 2024-06-12
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Always amazing food! Talia gave exceptional service - super friendly!
Rebecca Mitchell . 2024-06-08
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Perfect service, our server Talia was lovely. Would definitely recommend!!!
liv maya . 2024-06-07
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Great time Good service from Natalia
Emily Aynsley . 2024-06-07
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Big thank you to the staff at Fat Hippo in Jesmond had a lovely meal and very accommodating to gluten free ! Special mention to Chloe super friendly and nice !
Abigail Romeril . 2024-06-05
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Had mam in wheelchair no space terrible access
Julie Farrelly . 2024-06-04
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Customer service is great, friendly staff. The food is scrumptious and everything is very clean.
Lucie Turton . 2024-06-03
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Great food as always and great service from Chloe
Jake Jardine . 2024-06-03
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Great food, great staff, loved it
Andrea Johnson . 2024-06-03
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Tahlia was an excellent waitress very attentive and friendly
graeme steele . 2024-06-02
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Amazing quality food and excellent service. We were served by talia and nothing was too much trouble. Can’t wait to return
Abbie Wilson . 2024-06-02
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Great food and atmosphere, great service by Talia, would recommend
Robert Kemp . 2024-06-01
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Lovely time, lovely food, excellent service by Talia!
Amelia Glennon . 2024-06-01
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Talia provided great service. Food was incredible.
Daniil Lebedev . 2024-06-01
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Servers, Talia and Chloe made my day. The food was simply devine! I have never tasted a burger like this one. WOW 🙌🏼! Service was fast and sharp, and welcomed two lovely dogs with open arms. WOW 🙌🏼! Delish! Get yourselves down to jesmond fat hippo asap… its like no other. WOW 🙌🏼!
Daisy D’Agostino . 2024-06-01
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Fantastic burgers with a tremendous price-to-portion ratio. Service is always excellent, especially Talia, who checked in and ensured we were doing well.
Renato Ferreira Costa . 2024-06-01
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Great restaurant and amazing service from Caitlin
Isobel Lea . 2024-05-31
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Great food and great service from Tristan
James Evans . 2024-05-25
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Jess was friendly and gave us directions. Ace burgers
Jess K . 2024-05-25
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Great evening, the particular highlight was Tristan, whose diligence is a credit to all who wear the black hippo t-shirt!
Grace Kavanagh . 2024-05-25
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What a fab place! We went last night with friends. Great food, amazing burgers and cheese balls especially good, and the service from Talia was brilliant. Thanks!
Amanda Jane . 2024-05-25
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Great burgers and Talia was lovely
Rick . 2024-05-25
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Thank you to Tristan and the team! We had a lovely meal.
Meg Ferguson . 2024-05-25
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Food was amazing And the service was great Thank you Jess !
Junealle Panambo . 2024-05-25
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Jess and the other guy who’s name I can’t remember were great!
Kyle Richards . 2024-05-25
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Really good food and great service. Shoutout to Jess
Naomi Wilbram . 2024-05-25
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Talia was so lovely! Fantastic service and delicious food.
Olivia Baverstock . 2024-05-24
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Our waitress alliance was lovely friendly and welcoming great little find
Desmond . 2024-05-24
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Food was super and Talia was so lovely! Great service
Jessica Wells . 2024-05-24
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Fat hippo is the only place I’d want to have my leaving the area meal with friends. Great food, friendly staff, no dramas.
Daniel Alcock . 2024-05-11
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Really small venue which really suited our group of 10.
Debbie Stanford . 2024-05-09
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Had an amazing meal!!!! Tristan was fab, great customer service. Will be coming back soon
Imo Cooper . 2024-05-08
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Tristan was lovely. Wings were insane
Lola Lafford . 2024-05-08
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Tristan was a great friendly waiter. Food was bussin. Will defo be back before I graduate this summer
ruairi pringle . 2024-05-08
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Best wings I’ve had in Newcastle!! And our waiter Tristan was a dream, defo coming again!!
Ella Scheinmann . 2024-05-08
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Tristan was serving us. Great service and very kind! Promotion pending…
George Riley . 2024-05-07
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Tristan was our server today. The food was great. Top man, top service, top bloke!
Phil Dagostino . 2024-05-07
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Great food, perfect service,Tristan was a great server :)
Lewis Kewin . 2024-05-06
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Brilliant food and great service talia and phoebe served us and both girls were great
Monn1e13 . 2024-05-03
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Such amazing service from the lovely Ellie
Charlottie Battison . 2024-04-29
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Visited with my family earlier this evening. Seated quickly, served fairly quickly too, some colouring for little one to do whilst waiting which was a nice touch. Front of house staff were friendly. The burgers????? WOW(compliments to the chef) highly recommend Fat Hippo. Glad we live hours away because i think it would fast become a favourite place for us. Thank you for the hospitality
Sammy-lou . 2024-04-26
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Nice burgers, generous portions. Talia was very kind and professional…
tibor szugyiczki . 2024-04-23
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Lovely food, Talia was spot on !!
Bailey Haigh . 2024-04-23
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Great bait and service from Talia!
Brent Tron . 2024-04-23
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Always friendly and good food. Thanks.
A MV . 2024-04-21
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Talia was lovely and very attentive - food was lush as always ☺️
Bethany Armstrong . 2024-04-18
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Brill food and Ellie was class on service
Katie Laurie . 2024-04-17
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Really great food and fantastic service!
Harry McLoughlin . 2024-04-17
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always an amazing place to get a good burger, lots of variety and brilliant atmosphere will be back again! thank you ellie for being so accommodating!
Iona Strachan . 2024-04-17
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Really liked this quirky place. Service was quick and friendly, booth by the window was comfy. Menu was based on their specialities of burgers and fries and the versions we got were very tasty and filling. Drinks prices a bit steep but I suppose its getting like that everywhere now 😞 Overall I would certainly go there again.
David Layton . 2024-04-16
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Amazing customer service and amazing burgers and sides. Tried the vegan chicken burger which came with fries and a choice of a side. Very tasty and filling. The resturant had a great atmosphere, the tables and decor was very nice and well lit through the windows. The waitresses had amazing customer service. 10/10.
Tom Watson . 2024-04-13
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Amazing food, and perfect service from Phoebe! Thank you very much ! Highly recommended
paige yeomans . 2024-04-13
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Talia was a great help and super friendly!
Jamie Kelly . 2024-04-12
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Talia was absolutely amazing: she was so attentive and thoroughly made our visit. Thanks so much for accommodating us at such short notice! X
Grace Kelly . 2024-04-12
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Good food and customer service 👌
Hyper Cupcake . 2024-04-11
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Thank you Chloe for the burger recommendation!
Jim . 2024-04-10
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Super accomodating and friendly, excellent service from Chloe
Laura Watkins . 2024-04-10
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Chloe our waitress was fab! So helpful and polite :)
Ellen Wilkinson . 2024-04-10
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Our server Chloe was very friendly and attentive with anything we needed, food came quickly
Kirsten Bennett . 2024-04-10
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Great service, Chloe was grand and very helpful!
Julia Mackness . 2024-04-10
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