The Exchange in Test Valley

Wanted to visit here for a while and picked a kid free day on a weekday. The food was nice, reasonable priced and served quickly though my partners club sandwich was dry. The lad serving was good but the lady quite surly. Atmosphere lacking. Ok but wouldnt visit again

Visited mid afternoon so not many customers.

We had our 40th birthday party here and it was brilliant! Naomi was so helpful from the moment we enquired and made sure everything ran really smoothly. We brought in our own DJ which went really well and Naomi moved the seating around to make sure we had a dancefloor too. The drinks and cocktails were lovely and the service was excellent. The whole venue is decorated so nicely, so we didn’t need to bring anything and the night went brilliantly. It really was the perfect venue and made for a great party. I’d definitely celebrate here again.

My friend and I recently hired out The Exchange for our birthday party and were not disappointed. Naomi and her team looked after us all so well. The venue was the perfect size for our event. We had a DJ set up, a seated area for those who wanted to relax, and a dancefloor for everyone else. We arranged for a welcome drink for everyone on arrival, then guests could order their drinks at the bar. Service was fast and the staff were incredibly helpful. I wouldn't hesitate to recommend this venue for a party. Thank you to Naomi and the team for looking after us so well!

First time visit on a Sunday lunchtime. Busy but kind staff made us a table for 6. Cosy, elegant place which gives off a vibe of 'expensive' but prices were reasonable for everything. Food was very nice. Muscles, chicken burger, bubble & squeak were all amazing. Lovely staff. Definitely visit again in the future.

Yesterday The Exchange hosted our wedding reception. Naomi and her team had organised everything down to the last detail. The venue looked amazing. Our drinks were continually topped up. The food was absolutely delicious and plenty of it. Nothing was too much trouble. Naomi is so accommodating to every request. We couldn't have found a better place to host our reception. Thank you so much to the whole team. I would definitely recommend the venue to host your party or wedding. You certainly get value for money. Brilliant.

It's a strange one for me. It could be fantastic but isn't, I think they need to either be a bar or a restaurant. I still like it here and you may have a completely taken on it. Give it a go......😉

We had our wedding dinner and reception/party 17/8/24 and the whole day & night was amazing. The decor is beautiful, the staff are friendly and welcoming, the food is delicious & the party was so good we danced all evening 🙌 I cannot recommend the exchange enough, and I would highly reccomend hiring the venue for your special day or occasion. Thankyou to all the staff at the exchange for such a lovely day, you were all amazing ❤️

Excellent tapas and friendly staff. Lovely evening sitting outside.

Been here a few times as local. The staff are always lovely and welcoming. The food is nice and the option for smaller plates/tapas is a lovely change to a full meal. We were quite disappointed having looked at the tapas menu online and budgeted for it to receive the bill and find out the there was no longer a promotion. This made a massive difference to the bill! Instead of the £29.95 advertised we were charged over £37! When we were presented with the bill the lovely waitress explained that the offer no longer runs (it was the last time we came for dinner) and that requests had been made to remove it from the menus on the website. As a diner and customer I felt awfully sorry for the poor waitresses and waiters that no doubt get confronted about this lack of continuity between the online and in-restaurant differences. A review of your online menus is recommended especially when offering a discount that you no longer provide!

Went with my two little grandaughters lovely food and staff

The place needs a really good clean - including the upholstery on the seating. Everything felt sticky and grubby to the touch

Great breakfast, lovely atmosphere,, brilliant service. Would come again.

Pleasant modern surroundings with a warm welcome a great addition to Romsey’s Cafe/Bar scene. Only had coffee and tea cake this time but will return soon to try more.

Amazing ladies nite great atmosphere lovely cocktails 🍹 service was great ! Can’t wait for the next one !

This place is a real gem. Looks like a smart expensive restaurant from the outside but it's more of a cafe come bistro by day and apparently, a bar by night. Lovely surroundings, friendly manager, tasty reasonably priced food! It was so refreshing that even though there was just the two of us, we weren't denied sitting around a table for more which had a lovely comfy sofa-style bench seat. Although the drinks were very tasty we thought they were a bit on the expensive side.

I hosted my husband's 60th surprise party here. The team were fantastic, the food was amazing not a drop left. Service I cannot fault. I would highly recommend Naomi and the team for your next event.

Just had the bottomless brunch. Amazing food and drinks!!

Having coffee today, was greeted by Avery surley, passive aggressive 40 something woman at the "wait here" sign.adked if they were dog friendly, should have asked if they were "people , customer friendly" having asked for 2 coffees extra hot when they were delivered LUKE warm outside, after asking for it to be microwaved, a very curt response..... Don't bother venturing here.... EXTREMELY POOR SERVICE... STAFF make the experience...this was shocking.... Surely and abrupt...

The lady in black with dark hair unfriendly and abrupt so we just had drinks. The coffees weren't very hot either. We weren't made to feel welcome except when we visited the cloakroom the waitress with the blonde hair smiled and was alot nicer. Not sure we will return, alot of other competition locally......cest la vie!

Love this place for a nice breakfast. Great atmosphere, great service, and great breakfasts.

I recently went to The Exchange for a works do. The experience was amazing. The food was delicious and the service was brilliant. 5 star establishment for sure!!

Absolutely lovely. Recommended. Excellent service, food drinks . Immaculately clean . Lovely design very chic .

Just a coffee, comfy and stylish

Very kind team, lovely interior and cocktails!

Took my children and nephews to lunch with Santa today! It was lovely! Food was outstanding, quick service. Staff went above and beyond, especially for my daughter when she got a little upset as her sister got an older present from Santa and she likes to have the same. They made the effort to make her lunchtime more magical. My family had such a lovely time. They had glitter tattoos and reindeer food making for the children to help keep them occupied! Overall such a lovely experience for such an amazing price! Will definitely be booking again. Thank you again for such a wonderful visit and making my daughter so happy! You all done such an amazing job you should be so proud! 😊 5*

We had a lovely lunch with father Christmas today Lovely food and lovely staff Thank you we all had a good time

Good quality food at a reasonable price and excellent service

Plenty of seating, nice tables and booths, bit we we seated on a cold gorrid table in the window by the door. Waited over 10 mins to have our drinks brought to us whilst three staff stood at the bar. Once served, waitress was polite and helpful. A little pricey, but would go back again

Lovely setting, more lounge than cafe. Really nice booths, especially if going in the evening. We stopped for lunch. Nice welcome and helpful, polite, efficient service. Very pleasant staff. Food was reasonably priced by today's standards and was very tasty. Can recommend the Spicey Benedict. Would definitely eat there again and maybe even try the evening menu and entertainment.

Only went there for cocktails and it was our first visit. We were delighted to hear it was so lively as we approached. When we went in, we were pleasantly surprised by the atmosphere - people were dancing, a lady greeted us immediately, showed us to a great table and looked after us very well indeed. When we left, we renamed Romsey 'rocking Romsey'. Very good idea to be a coffee shop during the day and a cocktail lounge in the evening.

Have just got back from taking my daughter along with 2 of her friends to the Halloween afternoon tea. We had such a lovely time, heaps of food, they put on a great selection of games including pumpkin carving. They were really accommodating when we asked to move tables as we were being blinded by the sun and the girls had a great time. My only suggestion would maybe be to bring the sweets out a little bit after the sandwiches instead of at the same time - the sandwiches barely got touched! Would 100% do this again

Came in for lunch on an overcast Monday and straight away we were greeted by very friendly staff. My partner ordered a lovely Mushroom soup with Garlic Bread and I ordered the Spaghetti con Gamberi and wow, it was delicious and plenty of it too. The service and food is excellent. Can't wait to return. A great experience on a dreary Monday 😀

We enjoyed our food. Service was good organised and with a smile, difficult sometimes when you are busy👍

Service very slow. Got fed up and went elsewhere. Wouldn't be happy with staff if I was the owner as customers pay wages.!

Came for breakfast. Beautifully decorated. Waitress could be a little more friendly. Breakfast...???? Cold plates (unforgiveable) white sausages Bacon overcooked... rock hard ? Liked the place and will give it another go. So hopefull that standards will improve..as I'm sure they.will

Great evening with a great atmosphere. The cocktails were lovely and an amazing singer topped it off.

Although the servers were accommodating, the food was very disappointing: the chef(s) forgot our food so it was clearly rushed as the chips were undercooked, the paninis were cold, and the eggs weren’t runny on the eggs benedict. Such a shame as it was good on the last visit hence our return. Won’t be revisiting

I went along to the exchange with a few friends for a Madonna tribute night. The food came out quickly and was very tasty. The staff we really attentive making sure we had enough to drink and we were ok. The Madonna tribute act was amazing, she interacted with the crowd, got everyone up singing and dancing. Such a great night, we all had alot of fun. Thank you 😊 💓

I had my 30th birthday party at the Exchange recently and this was a perfect venue. The staff were very accommodating with our requests and setting up for the party etc and nothing was too much trouble. There was plenty of room in the venue for entertainment, decorations and food etc and plenty of seating areas. Lots of our guests have commented on how attentive and helpful the staff were, and the bar service was fast. We had a cold buffet and the food was lovely and there was lots of it. Thank you very much all.

Had an amazing evening, brilliant Tapas and lovely service !! Now waiting for the Live Music

Great night at the exchange with the Madonna tribute. On arrival we had a a warm welcome from the staff, with a welcome drink . The food was lovely we were all really happy with the choices . It was a fantastic night , with great atmosphere great food, and drink and great staff looking after us for the night . Our table throughly enjoyed our night and would definitely go back..

My eggs were undercooked, watery.

DON’T EAT HERE Food covered in hair was still made to pay for it toast not cooked I don’t know how this establishment thinks this is acceptable. SUPERVISOR didn’t Apologise MADE US PAY STILL

Pleasant atmosphere and friendly staff, but a little pricey. We only stopped for a drink, so we can't comment on the food

We were there in a party of 8 and were treated. We started with cocktails which were lovely. Followed by a delicious meal which looking at the prices on the menu was reasonably priced. The decor was welcoming and the service very attentive although they were very busy. We enjoyed it so much I rebooked for a freind and myself to go there on the 15th August for a lunch. I can defiantly recommend it.

8 of us went for cocktails and lunch for a family birthday treat and had a super time.

Chilled atmosphere, lovely coffee, family friendly, eggs royale were excellent, very friendly staff

We had such a lovely lunch at the Exchange in Romsey. The food choices are good and the food is well presented. The staff are really friendly, and the service is outstanding. Highly recommend. 10/10

I'm sure its lovely however sat and waited for 20 minute to be served never showed so went elsewhere..Josie's next door was packed probably serve their customers...🤣

We recently had a party here and it was perfect from start to finish. Friendly staff, amazing venue and great drinks. Highly recommended

Nice place. Good food at competitive prices

We had a hen do here last night & everything was literally amazing! Such an incredible atmosphere, live music was absolutely brilliant, the service was perfect, food & cocktails were delicious. Naomi & her team couldn’t do enough to make sure our night was perfect! Would definitely 100% recommend The Exchange, such a great vibe!

Had the most fabulous coronation celebration here. Excellent selection of nibbles, cocktails and wine. Staff were lovely and attentive. Great place to meet up and be merry!

We recently held our daughters 18th birthday party at The Exchange. Fantastic venue with brilliant staff - can’t recommend it enough!!

Friendly staff although no 2 4 1 cocktails on a Tuesday

Careful - the Owner doesn’t listen! We went for lunch and I ate the salmon advertised with ‘seasonal vegetables’ - it appeared with the mash but just 35 peas! I queried the promise of ‘seasonal vegetables’ with one charming member of staff who ‘went to ask the chef’ but didn’t come near our table again. I asked another staff member who checked with the chef and returned with apologies and an offer of 15% off the dish. I then checked other reviews on Google and see that this is a familiar theme, servings are mean on vegetables with replies from the Owner offering promises to address these issues, none of which have been followed through. Food is good but not cheap, portions are small, next door ‘Josies’ has a 1 hr wait for a table - I think I have worked out why!! Shame. Lovely venue and lovely staff.

Lovely food and great service. Thank you to all the staff for making it a lovely evening. 😁

Absolutely loved it wonderful atmosphere and staff were excellent

Got seated very quickly on arrival, but took a little bit of time to actually have service at the table. They can be forgiven for this though as it was very busy on the Tuesday we visited. Prices were ok, not cheap but not overly expensive either, so that was good. Decor is lovely, I would say it’s a cafe during the day and cocktail bar in the evening, as the decor and bar area was suited to this. The food I had was exceptional and I honestly couldn’t fault it, the only thing I would say as a remote negative comment would be the orange juice didn’t taste like fresh, more concentrated, but now I’m being silly! Still a 5 star visit and amazing food, service and location. I would recommend as you can read above, great!

Ordered some pastries and hot drinks. 5 minutes before we received our order a member of staff walked in holding multiple packets of croissants from a nearby supermarket. Sadly these were the croissants we were then served after they had been heated up. Perhaps our mistake for thinking they’d be freshly baked. Overpriced & average.

Recently visited for the Adele tribute evening with friends and had a great time. The event was really well organised with friendly, attentive staff. Fantastic cocktails and a delicious sharing platter. We will be back again soon!

The staff are absolutely amazing, they're so kind, attentive, personable and blooming lovely! The place itself has a happy, lively vibe, continued when its not busy and when its packed Both my Mum and I felt like we were the only customers there, the rapport built between staff and patron is incredible. I absolutely love it, the drinks, the people and the place. 5 stars all round to every person working there!

Very lovely drinks. Drinks cost more than the local pub but to be expected in such a lovely place. Saved the evening as all I wanted was one cocktail to end the evening and most of the local pubs no longer serve them. This place has a lovely variety of cocktails.

I can only speak of my experience. My friends had what looked like lovely poached eggs. I asked for a cheese scone and was given a small ordinary scone with bit of cheese on top. Very disappointing!

Excellent service. Brunch v good.

Went this morning for breakfast. The food was nice, staff were friendly and attentive.

The tapas was very good with a reasonable amount of choice. The food was served quickly and was still hot on arrival. The staff were friendly and polite. Highly recommended for couples and groups

Booked online on a Saturday evening for a Sunday breakfast. I received confirmation that the table had been booked, however when we turned up there was no table and was told “we’ve been busy and haven’t checked our online bookings”. We were seated on a bar table and the breakfast was of a good quality, however this is the 2nd time I have booked online the 1st time being Oct 23 for evening meal when I was also told that my booking had not been received……I understand oversights happen but a free coffee and or an apology might have gone some way to rectify this,

Went to a friend’s 30th birthday party. Had a nice old fashioned and the live music was great. A very attractive acoustic duo. It was me. I was the live music. I looked great though. The turtle neck is back to stay, lads.

Being completely honest- we had intended to go to Josie's next door but the 50 minute wait (!) and cramped seating in there put us off. The Exchange had a lovely frontage and although busy there were a couple of tables free. Tables spaced out really well and this made for a comfortable and relaxing environment along with the lovely interior decor and background music. Table service was prompt and the menu was streamlined but had exactly what we wanted (all day brunch meals) my small vegetarian breakfast contained halloumi, avocado, beans, mushroom, tomato and toast which felt nutritious and filling. A couple of items incorrect when they came out to the table but these were resolved very quickly without fuss. We felt the food was fresh, tasty and Good value for money. Very nice coffee and friendly & efficient service too. Look forward to visiting again!

The staff were friendly and fairly attentive. We ordered soup of the day (butternut squash) and a tuna melt panini. Our hot drinks arrived while we were waiting and our waitress also informed us that our food was on its way. The food was really good and reasonably priced. The atmosphere was a little subdued, but that meant we could have a nice conversation, without having to raise our voices. This would have probably been a 5 star review, but when we came to pay, I offered to pay a tip, but the waitress explained that there was already a service charge added, which I’m not a fan of. The manger explained that the company that had recently taken them over insisted on this…. Oh well. The Exchange is definitely worth a visit, if you’re visiting Romsey.

We had a excellent lunch there and the staff were very polite and helpful.

It wasnt terrible, but i wouldnt rush back.. Went with a 3 course festive menu, there were 4 of us and we all had to share a small bowl of vegetables which equal to us have 3 slices of carrot, 2 sprouts, 1 piece of broccoli and 1 piece of cauliflower. All the veg was hard. Potatoes were okay, and turkey was okay too.. Roast 5/10. The atmosphere is okay, but they had a live singer (she was great) but so loud so we were all shouting. The staff were friendly and can't fault them.

The perfect venue to host a private party - a sleek venue, a fun and enthusiastic team looking after you, and lovely food/cocktails. I hosted a private surprise 30th birthday party for my partner at The Exchange, with around 45 guests - I chose the Exchange for the event as I'd loved the decor and cocktails on a previous visit, but they still managed to amaze me! Max (a real star), Meg and Naomi in particular were fantastic in the lead up to the event, ensuring we had a plan together for the night and that the food / cocktails on offer were exactly what we wanted. They'd liaised directly with the sound technician who set up the DJ booth on the night to save me some time. Plenty of people were available on the day to help us with setting up. On the day, the whole team were so enthusiastic about making the event special for my partner that it really helped to create a fantastic atmosphere. Max often came to check on me to see if everything was ok or whether I wanted a drink (as I was so busy with guests I often forgot!). All the 45ish guests had a fantastic time. Above all, the team in particular made my partner feel special. Thank you so much!

So disappointing. We had prebooked and went hoping for Tapas. None available. No explanation. Very poor customer service. What food we did have was of reasonable quality, but we left after one drink and one course.

We had a lovely breakfast and coffee

Stopped for brunch, pretty underwhelming overall and not somewhere we'd go back to.

Brilliant evening, good choice of cocktails, sadly Pina coladas not the best. Loved the food platters. Definitely be returning

My husband and I had our 30th birthday party here and we had a great time. Communication in the run up to the party was great and Naomi was just a text away. Max was so helpful on the night and made the best cocktails. The staff constantly checked in throughout the night to check we were happy - super attentive. Great night celebrating perfect venue.

The food was such a disappointment. The avocado on toast was two pieces of white bread with a few slices of beetroot from a jar making the bread soggy, sliced hard avocado and a few tomatoes plonked on top. There wasn't any salt or pepper on the table and the service charge was a seemingly compulsory addition to the bill. I gave it two stars only for the venue and decor as it is a lovely place with a lot of potential.

Lovely restaurant great food, staff attentive..

Great breakfast friendly staff !

Incredibly underwhelming. We came in at the weekend, having had a long term booking for a large group for afternoon tea. We had preordered food yet the only vegetarian sandwich was cheese and tomato, the cakes looked like they had been bought from a supermarket and the table service was non existent. Overall, really disappointing.

Phoned 4 times to book a table, messaged & Facebook messaged with no reply. I managed to book online but turned up to a rude welcoming. Food was ok. Not great service at all. Won't be returning.

Hugely disappointing.. dirty cutlery, no napkins, had to ask the waitress to Clear the the previous guest food and the croissant for £7 was super rubbish….. she even forgot the drinks.

Very nice interior. Staff friendly platters are good value. Nice location.

Situated on the pedestrian square of Romsey, overlooked by the statue of Lord Palmerston and within the sound of the abbey bells, this is a lovely venue to enjoy our summer afternoons, chatting with friends and partaking of the ever popular people watching. As usual, expect to pay a premium for the location and the outside seating, although in all honesty they are cheaper than Costa!!! Worth a visit.

Why have they changed the menu? Came for tapas with my partner after salivating at ratatouille option and other great dishes. had to leave and go elsewhere. They’ve taken off all the lovely vegan options. best I can get now is bread and salad. Old menu was fab. very behind the times. waiting staff very good though I have to say.

Superb full English Lovely staff and fully accessible for my wheelchair

Shared Tapas and a few cocktails with a friend on Saturday night. Food and service were very good. We had an enjoyable evening 😊

Overpriced and not very nice food

Great scoff, friendly helpful staff

Came this afternoon for my Mum's Birthday and we all had a great lunch. Staff were really friendly and considerate. The Burger was absolutely epic. Will be coming back soon.

Beautiful place for coffee and a chat with loved ones. Fantastic staff.

Restaurant was very quiet, staff friendly not very attentive, food was good but it took 40 minutes for 2 burgers to arrive. We were about to walk out when they finally came.

I booked The Exchange for a party on Saturday night... about 50 of us... we had so much fun. Great atmosphere, lovely Charcuterie boards and drinks... plus the service was excellent. Would definitely recommend, and many of our party who hadn't been before have said they'll be going back soon!

First visit there, but certainly not the last. Staff went out of their way to make our group welcome. Good food and drink.

Staff were very friendly and efficient. Location is perfect, right in the heart of Romsey and ambience is OK - a bit soulless but not unpleasant. It is next door to a very popular and busy cafe with long queues for a table, which is why we ended up in the Exchange. I don't think we'll be going there again as it is quite pricey for some items : a croissant with butter and jam cost £3.50 and was very small, although it was very tasty; pain au chocolat was £3.00; two slices of toast with a pot of jam also £3.00. Coffee is very good and only £2.50 for a big mug. The menu looks good but we only tried the breakfast items.

Really enjoyed it, friendly staff, beautiful fit out and great selection of drinks