The Encore in Stratford-on-Avon

Emily was our waitress today and she was the most attentive little poppet that we could have wished for making our friends 65th surprise lunch perfect! Thank you also to the chefs for a wonderful Sunday roast, without good chefs the waitresses would have a hard time! Even the young man who came to ask for the table back was a poppet with his sparkle in his eyes! Thank you so much for making the day as super as it was, I think Emily also enjoyed the ‘slice’ (or wedge) of cake!! Thank you and we will be back even though we live in Buckinghamshire!!

Visited with friends for lunch and placed our order, waited an hour and 10 min for our food after chasing its whereabouts twice. The food was just about ok - I had steak pie , mash and veg the mash and veg were cool and the pie average. With so many other nice restaurants in Stratford I wish we had eaten elsewhere or left at an hour in. Disappointing! The staff were apologetic and offered a free round of drinks which we asked them to discount off the bill . So at least they were pleasant and recognised the service wasn’t good enough. Just not great , wouldn’t go again !

Had a very tasty Sunday lunch. Nice atmosphere and surroundings and friendly staff. Shame there was only one ale on tap though.

Really lovely and cosy restaurant. The food was amazing (order the parfait for starters and pie for mains!) and the staff were great. Joe was our server, nice guy and very down to earth which I appreciate in servers. Will definitely be recommending this spot to my friends and family when we come back to Stratford Upon Avon :)

We celebrated my husband’s 40th here & everything about the service was excellent from our initial enquiry right through to the day itself. Kyley looked after our booking brilliantly, with helpful & quick replies. Joe & Abbie provided first class service on the day, so friendly & attentive without interrupting celebrations, we couldn’t fault them and the food was delicious! Thank you 😊

I have to say that this place was amazing. We were a walk-in, so no booking, and we got a table in the restaurant easily on a busy Saturday night. The food was incredible and the staff couldn't be more attentive. Lamb shank for her and the seafood linguini for me...fantastic!

Very pleasant experience this evening. Came for a date night meal, Emily was great, checked in to see if we were happy with the meal, very lovely waitress :)

Nice place, very good service and good food. We had booked a table for 7.15 but ended up coming earlier. No problem at all. Had a lovely table by a window upstairs. Very good efficient service and the food was well presented and very tasty. Would definitely recommend this place

We visited on a Tuesday night and had a lovely 2 course meal, steak and malbec pie and the seabass followed by the mini dessert and cocktail. Both meals were beautiful, cocktails exceptionally well made and staff were really pleasant and attentive without being over bearing. Highly recommend.

We visited here on the 30/08, we had a lovely main meal plus dessert. We would highly recommend. Lovely surroundings with the river nearby.

We love the Encore and eat there regularly- lovely food, lovely atmosphere. Today a particularly loud, rude and challenging family were horrible to the waitress but she (Jemma) dealt with it in a professional and polite manner - she was amazing! And we loved having her serve us too!! Well done team and well done Jemma!

Staff are kind, caring and genuine. All our needs catered for including dietary needs. Our family members were all happy. Thanks Encore Team, we will definitely return!

The food was excellent and ruaidhri our server was wonderful. He was charming, chatty, and always made sure we had a drink in hand

Lovely friendly service. Little details slightly missing maze had plenty of flat bread but little to put on it. Mains lovely.

It was my wife and her twin sister’s birthday so we booked a family meal at The Encore as we all live in the vicinity of Stratford upon Avon. Booked for 12.30 in the bar area. We arrived and seated and ordered drinks which was fine. Unfortunately a very long wait for food which, when you have four young children at the table, is not ideal. Two of the children’s meals had to go back as the chicken was literally too dry to eat, think feathery shoe leather. We still waited for our meals (2 hours in now). After a couple of chasers our food arrived and the duck noodle salad was inedible, the noodles were like thin strips of plastic bag! The roast beef was also tough and clearly been sitting on the side for some time. After 2.5 hours we decided to cut our losses, made it clear we wouldn’t be paying for the food, paid the drinks bill and left. There wasn’t any level of service or apology and we felt we were forgotten sat in the bar area. It seems this place relies on the fact there is a high flow of one time tourist visitors and potential local regulars are not the target market. Considering the prices and the fact there are numerous other options in the area they should do more to ensure a better customer experience. I have no doubt this review will simply receive the auto response other negative ones get but I would warn anyone booking a table for a busier time to think again.

Great experience from start to finish from Jemma, Issy and Georgia. Service was spot on, food was excellent. Will definitely come again!

We were a party of 22 old friends . We were allocated a separate area and were looked after all evening by amazing staff. Izzy was an absolute star and worked so hard. Nothing was too much trouble. It was a great evening with delicious food. Thank you to all the staff who made it special for us

Excellent evening at Encore, delicious food. Izzy was brilliant looking after our noisey reunion crowd. The bar was buzzing, a great venue thank you.

Love the buzz of this place and as a local like to pop in for the odd drink. Decided to stay for lunch. Hubby ordered the cheeseburger and me the pasta dish. Arrived in good time but the burger was just that no frills. I had a huge portion of pasta but it was a “gloopy” mess. My only guess was the pasta water was used to make the sauce as starchy stodgy gloop. When the manager came to clear the plates (couldn’t eat mine) the obligatory question of “all ok” came and explained not that happy with the food. The response was I would say was… don’t give a flying fig as we could fill this place ten times over…so your feedback doesn’t mean a thing! Sadly I’m booked in for Sunday lunch with family soon but now considering cancelling as a don’t care attitude is putting me off!

Great venue with a friendly efficient team . Special mention to Liv ,Jemma , Yas and Izzy for looking after us and making sure allergies were identified and solutions provided - made our birthday celebration a night to remember.

Very friendly and knowledgable staff made for a great experience (Jemma/Liv/Yasmin/Georgia) -THANK YOU Food was excellent (recommend Parmesan/Mozzarella doughnuts to start)

Great food, drink and atmosphere Friendly service by Jemma, Liv, Georgia & Jasmine who made it an enjoyable experience

An excellent evening with superb food and perfect hostessing by the lovely IZZY a noisy university reunion, we had a great experience.

The staff are lovely, really efficient and friendly. We visited for Sunday lunch and my husband had the trio of meats. Chicken quarter, slice of beef and a pork belly strip. (No stuffing wrapped in bacon was included and he didn’t realise until we checked the menu again later that day) He said it was a good 7/10 if he had to rate it out of 10 I had the vegetarian option. It tasted nice but did leave me feeling hungry not long after. The FIG & DOLCELATTE ROAST, which was like a few spoons of a tastier stuffing and not what I expected, it tasted nice enough though but was a fancy stuffing really. A little disappointed to have just one carrot. All in all in was a nice enough lunch. Came to just under £45 for both dinners and a lemonade and line drink

Lovely food, really good service by Izzy and Gemma. Would definitely come back again. Lovely view of the river upstairs

Izzy and Georgia fantastic service . Beautiful dinner beautiful ambience . Izzy was a premier league waitress . Highly recommended her for her future employers . What a legend . X:)

Live in Stratford but hadn’t visited the Encore for many years. Very glad we did. Belly Pork was amazing, steak was exceptional, service with a smile. The young chef Elliot is only 19 and yet it’s the best meal we’ve had for a long time and we eat out a lot. Georgia the waitress was lovely and made us feel welcome. Great cocktail at the bar, will definetly be back, looking forward to trying their Sunday Roast.

Had such a lovely meal and great service from Olivia, Jemma and Georgia. Will definitely be returning in our next trip to Stratford.

Bar staff were exceptional very friendly efficient and nothing was too much trouble. Sunday Roast however left a lot to be desired, both had duo of beef and whilst it was plentiful it was barely warm in temperature when it arrived. Unfortunately there was no check back during the meal to raise as an issue. We were sat contemplating dessert when a table of 12 each with at least one dog arrived and were sat next to us. Dog friendly is one thing but this was a little OTT and we decided that it was too much for us even as dog lovers so we left. Disappointed as we were so looking forward to this based on other reviews.

Lovee the roast always my fave, the girls Liv, Charlotte and Georgia looked after us very well and we’re so nice, queens.

Visited this restaurant for a family meal unfortunately not a great experience. Waited got the food for an hour and fifteen minutes then to be given cold food and children’s dishes that were totally inedible. We ordered a steak well done and it came out swimming in blood on the plate. Plus point it’s a nice venue and the drinks were ok. Definitely would not recommend of de going back.

Me and the wife had booked a table for a date night during our weekend visit to Stratford. The bar staff were incredibly friendly and welcoming to us upon both arrivals - first one being earlier in the day to book the table. Food was excellent and we were not waiting for it long, impressive on a fairly busy night. Food portions are very generous for the price we paid. Plaudits to Yasmin, Georgia and Elliot/Simon (Kitchen Team) for making our night in Stratford a nice one, even if the button on my jeans is ready to relocate away from them.

My husband and I stopped in for late lunch on Monday 19th Feb. A lovely young woman helped me to choose a nice rose and her colleague joined to help and chat about the price of wine! Both excellent hostesses; warm, friendly, helpful and charming. My nourish bowl was delicious, my husband’s gammon hit the spot and we were well looked after. Our great thanks to these lovely ladies and the lovely environment x

We came for lunch with our 2 sons and although there was quite a wait for food we were warned about this when we arrived and our sever Debbie was superb! She took our order very promptly and served out drinks quickly all while checking we were ok and if our boys were happy. The food was nice and good value but it was the service which stood out to us.

Went to The Encore after booking last minute due to unfortunate change in accomodation. The restaurant upstairs is beautifully decorated and has a lovely ambience. A good choice on the children's menu and a wide variety of food options on the main menu. I had a nourish bowl which was delicious and my children loved the tomato pasta. Pleasant staff, good service and great food. I would definitely return. The only thing to note is that it is pricey .... 3 courses for adults, a glass of wine each and 2 courses for the children set me back £130.

Met a friend for lunch to try the pizza. The pizza was quite nice but the crust was a bit overcooked. On the other hand the onion rings tasted undercooked. But the food was otherwise nice, and if the pizza hadn't have been burned it would've been superb. The pepsi also tasted a little strange and chemically, but it wasn't disgusting. Unfortunately the staff were relatively unnattentive, nothing was cleared, the bar wait times was a bit long (we ended up using the QR code linked website to order) and we didn't get a checkback. Wasn't awful, but could've been better. Especially for the asking prices.

booked for tues 13th feb. on arrival even though it was not busy, we waited for about 10mins to be seen. staff were polite. ordered dinner, 1st course (mixed bread, oil & olives) 1 type of bread. meal went down hill from there. both meals were not as described on the menu & no explication was given to why. we were so disappointed.

I used to come here many times in the past because of the atmousephere location and service and nothing has changed There was a wee hiccup with the order which was quickly sorted Great linguine by the way Superb service

We had pre-booked for a birthday celebration and arrived 45 minutes early but this was not a problem and we were seated very promptly despite also having a dog with us. A very warm and pleasant welcome. Very good choice of food available (3 menus) and the food was served in a timely manor. All staff were excellent, very friendly and always had a smile and were polite. A very enjoyable lunch.

I had planned to eat here even before leaving the US because it looked so good. We were able to walk in, make a reservation and come back later that night. We were seated pretty quickly upstairs. After placing our order, they came back multiple times to let us know some of our choices were not available so we had to change. The rest of our table ordered a bottle of wine. I had a cocktail. My daughter ordered the soup and we all shared the baked camenbert. Two of us also shared scallops. Two orders of seabass, an order of linguini and a vegan burger. The fish was delicious. My daughter enjoyed her soup and burger. Too tempted by dessert we ordered an apple crumble, the pavlova and the sticky toffee pudding. Total 174.75 euros. Staff was nice but a bit slow and they were not told things were not available till after we ordered. Other then that, things were good.

I had the Pie and mash and my wife had the Chicken and chips. The Pie was nice, the Chicken a bit dry and the chips a bit Luke warm. Service was good, but there was a strong smell of fish in the restaurant. I think it's trading a bit on its waterfront location as the food is very average and quite expensive. I would recommend trying somewhere else first.

Met friends for lunch today at a Trip-Advisor rated lunch venue. I ordered a healthy and colourful 'Nourish Bowl' ¬– I’ve seen more colour in a plasterer’s bucket! (Menu states: Hummus, mixed grains, avocado, roasted cauliflower & squash, rainbow slaw, pomegranate seeds, blood orange dressing 574kcal) Delivered half an hour or so later, it was devoid of the: • Roasted cauliflower • Mixed grains • Squash • Rainbow slaw • Pomegranate seeds • Blood orange dressing I received a serving of: • a few squares of avocado • steamed broccoli • steamed cauliflower • and a scraping of hummus across the other half of the bowl that looked like trodden in dog-foul Feeling affronted, I returned it straight back to the waiting staff who seemed very apologetic and asked if I wanted something else. Of course, that was a silly idea, as my friends would have been getting their coats on having finished theirs my the time mine arrived. I politely declined and spent the next half an hour watching the rest of the group eat, eventually leaving early to wait outside feeling miserable having not eaten and my lunchtime ruined! Apart from removing the so-called Nourish-Bowl from the bill, no discount as a gesture of goodwill was offered to the group as an apology…….incredible!? We all left feeling the attitude rather complacent. Not a good way to treat your customers. Encore in Stratford Upon Avon? By my troth, nevermore!

Excellent service and fabulous food. Great evening would recommend. Menu catered for my gluten free and vegan requirements well and without fuss.

Came for drinks one evening, meal the next and breakfast the following morning. Amazing staff really friendly and welcoming. Nicely decorated real cosy feel and upstaits area for dining. Food was excellent special mention to head chef Matt definitely recommend and will visit again.

Lovely Sunday lunch, well located near to the river and theatre. Perfect place for a pit stop Will definitely be back soon!

We went here for brunch with Santa last year and had a fantastic time. That wisecracking Santa made our Christmas. The breakfast West spectacular and the people who looked after us were absolutely lovely. Thanks for a great time.

Shocked by being charged £4.25 for a pint of Pepsi, which is made from a concentrate. Made me regret doing dry January!

Nice ambiance upstairs where we were seated. First visit for us. When it was time to order, none of the mains we wanted were available and we were told it was because deliveries couldn’t get through due to the road closure for the Christmas market....

We visited the Encore on the 30th of December. It was the final part of my mums birthday trip to Stratford after seeing A Box of Delights at the RSC. Safe to say the experience was NOT a box of delights in any way, shape...

Total tourist rip off trap all four meals ordered overpriced cold and terrible service .cod was so small I've had bigger fishfingers!! .waited over an hour for food to arrive ,why do we treat visitors to this country with such disrespect

Disappointing and poor value for money. We came here for lunch on New Year's Eve - a family of four. We sat upstairs and had excellent service from our waiter - he was super attentive and really helpful. Unfortunately the quality of food and long...

Served by Ruaidhri who was incredible and deserves a pay rise. Stake was not in house and pear was strange but Ruaidhri was fantastic and made the night worth while (was also my birthday) thankyou very much happy new year

Great food and service. Really enjoyed our evening, two of us had dirty burgers, and all had dessert. Fab service and lovely food. Bonus of live music. Will definitely visit again.

We booked a last minute table for dinner this evening, for myself, my husband and two teenagers. The restaurant was busy, so there was a bit of a wait for food, but it was worth waiting for. Front of house staff were great, special mention...

Love this pub, just over the bridge in town overlooking the river. 4 of us away for a birthday weekend had a lovely lunch , food was delicious and staff friendly . Definitely recommend

Perfect place for families, very inviting atmosphere with a very welcoming team as well as lovely food.

I can’t thank The Encore team enough for the service that they provide our groups time after time. Hiring out the upstairs space, they are so accommodating to make sure those attending have the most streamline service possible. You can see the team work that...

Very nice food, really nice service, Yasmin was very helpful and all of the food arrived at a good time and was very tasty. Overall a great experience

Great Location and atmosphere in the pub is lovely. Let down by poorly organised staff. Took 20 minutes to order food. Waited over an hour for the food to come after asking 3 people. When the food came the chips and burgers were cold. The...

We visited on a Friday day off from work, my wife had the fish and chips, I opted for the steak sandwich. Both our meals were delicious so we pushed the boat out to have dessert, chocolate brownie and I had the crumble with custard,...

What a Joke! we went here for lunch on Sunday and waited 1.5 hours for our food which never came so we walked out. We asked 4 members of staff if they could get us an update NO ONE came back to us. We even...

Appalling service. Waited 1.5 hours to even be served. No one apologised or acknowledged us. We had a diabetic in our group and had to leave as it was so poor. Shocking avoid!

Booked this months ago. Tables were dirty with dirty cutlery. Not all tables had glasses for the water. Asked waiter for glasses and was abruptly told he would get them in a minute. Waited an hour for the starter to come out which was okay...

Service was appalling. Vegetables not cooked. Dirty cutlery. Dirty table. Awful dessert. All in all the worst Christmas dinner for a group of 30, pre booked months in advance and pre ordered. Crackers were 2nd rate. Waited an hour before our starters arrived.

Lovely place been before so know what to expect, gets full very quickly, service as usual was very good. However one item I would like to mention and that is there was a dog sitting with its owner on the bar, not nice.

Sat at table having drinks and decided to order from the menu as i got up an employee walked across and slapped a flyer with reserved on it without sayingva word we were told we could move to another table but decided to go to...

Our “go to” venue in Stratford Upon Avon, lovely friendly staff and atmosphere. Never had any issues and the food/service is always top notch. Many thanks to all, front and back of house.

We looked at the reviews beforehand and thought perfect. It took over an hour for the food to arrive, it was cold and bits missing, when we spoke to the staff, we felt they were rude and disrespectful, we spent good money for this, for...

The food and service was amazing . The waitress serving us called Georgia was really polite and professional. I would definitely come again.

A.M.A.Z.I.N.G. What can I say. It’s a no wonder they have so many 5* reviews. We had such a great time, lovely atmosphere, beautiful food and cracking service. Our waitress really got involved with the table and had the best sense of humour. We always...

Yasmin was amazing , she was really polite and helped with any queries , I had the steak and it was cooked perfectly will definitely be returning again in the new year

Georgia was absolutely fantastic! Very smiley and her customer service was absolutely on point. The food was gorgeous, cooked to perfection. They also helped me pull off a birthday cake reveal so that’s also a bonus lol

Lovely afternoon having Sunday lunch at The Encore. Wonderful atmosphere, food and excellent service from the waiting staff. Liv our waitress was very friendly and attentive. Booked again to return for the Christmas menu.

Excellent service as soon as we walked through the door, Georgia was looking after us in the restaurant she was very friendly and polite, she recommended some amazing food for us cooked by chef Matt. Was an amazing night will definitely be coming back soon.

Lovely dinner last night great service and the food cooked by head chef Matt was second to none. Bravo to the Encore. We will definitely be back for more.

I came in with some friends after a long day for a nice roast and had a wonderful evening. Food was delicious and we were served by a lovely young girl called Olivia who was so so helpful to me and my partner with any...

I had dinner here with friends and had the loveliest time. Our waitress, Liv, was brilliant and attentive. Answered all our questions. Venue was so lovely and our roasts were delicious. Would 100% recommend and come again.

Hello, my name Is Shirley, I just wanted to leave this review as I was highly impressed at my experience. the food was impeccable (fantastic steaks), as was the service. There was one young lady called Liv who really stood out to my husband and...

A fabulous place to eat in the most perfectly central location in Stratford -upon-Avon, right by the RSC. The atmosphere was just lovely, the food fabulous and the staff very attentive; the service we received from our smiley waitress Liv was first class. She was...

Great bar food and drinks, lovely cosy environment. Waitress Olivia was very friendly and helpful. Would definitely recommend

Came in for lunch recently and had a lovely experience! Good food and a nice ambiance with especially amazing service from our waitress Georgia. Will come again. Thanks!

Best cuppachino…..ever!! Thank you so much & loved the sticky chicken!! 😆😆😆😆 service brilliant & food spot on…

Lovely restaurant upstairs, food made by Matt was amazing and made even lovelier by Jemma who served it!

A big table of 8 and the food was great. The service from Yasmin was fantastic. She coped really well serving a large rowdy table. Great food and incredible service. We will definitely be back.

We had a really good night at the Encore Stratford upon Avon, the food was interesting and we couldn't fault the service, our waitress was a lovely lady called Jemma and she couldn't do enough for us.

We went yesterday and was blown away by the food. Their chef Chelsea was amazing at accommodating my partners food allergies. Would definitely recommend this establishment to others and will be returning shortly.

Amazing restaurant. The food was fantastic. Served by a very helpful efficient young lady. She is a credit to the establishment. Thank you Yasmin. I will definitely be back your recommendations were superb

We had a superb Sunday lunch at this restaurant in Stratford by the river. The menu was extensive and the service by our waitress Jemma was perfect. We will be back soon.

we called here for a quick drink to meet friends one was running late we looked at the menu to kill some time a lady called jemma saw us looking and came over to check, we said we were in for a drink then got...

I came here with my partner for a date night. It had a really cosy and welcoming atmosphere with good hearty food and friendly staff. Deon was very helpful, friendly and professional. I recommend and will be sure to pay another visit, next time I'm...

Super, tasty and well presented meal cooked by head chef Matt. A lovely environment. It was a very nice evening.

absolutely amazing enjoyed the meal so much and our waitress yasmin was amazing made sure we had everything we needed and was making sure the service was perfect for us! 100% recommend

Came for a really nice meal pre-theatre. Have been before and it’s always been nice for drinks, but the food and restaurant area were equally as good. Izzy and Dan were great hosts and made the night really enjoyable. We came back for one afterwards...

Great food, great location, great service (by our waitress Izzy) will come again and would highly recommend

Came in for a quick bite to eat, they were really busy and we sat in the bar area, food was gorgeous and we didn’t wait long at all. The team were great, Josh, Prue and Yasmin were all really helpful, friendly and smiley. We...

Visited Wednesday for lunch, we were looked after by Debbie, along with Kyley and Prue, great service and the food was delicious, we will be back.

Fab meal with great food and service. Georgia looked after us and was the perfect hostess. All the team at the Encore were great.

Visited encore and we were lovely welcomed. Laura Williams was an absolute pleasure throughout our experience. Food was lovely as well as the setting. Will definitely be visiting again.

Yasmin was very good she served me and my partner was very polite and helpful with food enquiries would definitely recommend to others

My wife and I went to the Encore for a midweek meal. We hadn’t booked but on arrival we were greeted by Kyley who was very welcoming and polite. Kyley quickly found us a table and took our order for drinks. We then ordered a...