Based on 199 opinions finded in 2 websites
Based on 199 opinions finded in 2 websites
Nº 309 in 415 in Tunbridge Wells
Nº 49 of 64 British in Tunbridge Wells
Opinions
Amazing wonderful restaurant amazing staff incredible food Thank you making my 60th so special We all enjoyed it so much can't recommend highly enough Had our wedding breakfast here 4 years ago equally as wonderful and special as tiday thank you
Jules S . 2023-07-27
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Pretty pedestrianised area. Think this restaurant cafe may be part of the hotel. Interesting stuff on menu. Slightly formal staff but effective.
Jannerbloke . 2021-09-12
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Our breakfasts were perfect, tasty and good value. Great location overlooking the Pantiles, with attentive and friendly staff. Good luck over the next few weeks, and hopefully see you in December.
SamanthaB . 2020-11-01
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I found this restaurant in the 2017 edition of The Michelin Guide so assumed it must be ok even if the guide was three years old. It isn’t. Dreadful interior design with no character or ambiance. The service was ok but the food only so so. All round very disappointing.
LaSerriere . 2020-10-28
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Total lack of character and ambience courtesy of abysmal interior decor. The whole experience never got above mediocre. Heaven knows how this restaurant ever got in The Michelin Guide. The one upside was that the staff were efficient and courteous.
OrdinaryBloke . 2020-10-27
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Good breakfast. Service from female waitress bordering on rude. Surly attitude.
RobertB . 2020-10-18
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Very good service and tasty food. Loved the flowers on the ceiling and modern decor. We arrived at around 7:15pm (a bit early for our booking) and the restaurant looked very quiet, but it soon filled up. The steak and coq au vin were both delicious!
Rhianna . 2020-10-17
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Food excellent & felt very safe indoors with good social distancing.
Helen . 2020-10-17
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I took my fiancé' to the Tunbridge Wells Eating House on Saturday night and we both really enjoyed it. The décor is lovely although we had one of the only tables with just chairs which was a bit annoying as I usually like to offer the cushioned bench seat to her but this is a very minor niggle that is personal to me. Overall the service was great although I did notice the adjacent table had to wave for the waitress to get her attention but I believe that was to pop outside for a cigarette so they were likely being slightly impatient anyway. I had a sausage roll starter and venison pie for main and she had olives and rump steak which was all very very tasty and as my fiancé is pregnant they made here a lovely raspberry and lime mocktail which was really to our liking. I'm sure we'll be heading back there soon for dinner, lunch &/or breakfast again at some point.
BenB . 2020-10-10
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lovely food and attentive staff. Special treat for my daughters 17th birthday. She really enjoyed it and will definitely go there again
bethanM . 2020-10-03
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Noise levels were very high and for this reason i would not recommend the restaurant.
tuttifruitti . 2020-09-20
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Totally recommended. Great food, great service and a wonderful time had by all.
GrahamB . 2020-09-16
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Excellent Sunday roast and service. Never disappointed
CindyVillage1 . 2020-09-13
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Been eating Breakfast here once a week for the last three or four years. They all know my order, I never have to ask. Rolled up today at the usual 8.30 to be confronted by someone new (can only have been the owner) who said they didnt open until 9. When I asked when this policy had started he rudely told me thats how it had always been. This was clearly untrue as my years of attendance proved. An arguement that cut no ice. Frankly, if they are treating long term regulars like this then the underlying attitude towards everyone else must be pretty appalling. I suggest you try further along the Pantiles.
Riorussa . 2020-09-10
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We'd had a great time here before, so a few disappointing things this time - the banquettes were covered in crumbs/dirt and obviously hadn't been swept or hoovered. The serving staff were friendly, helpful and easy to get hold of - but were unnecessarily very close several times, without face visors, so a bit worrying. Other than that, nice food and jolly atmosphere.
RUTHW . 2020-09-08
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Really lovely breakfast! Great staff and a lovely morning had by all x
EmilyT . 2020-09-04
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The Hotel also contains the Tunbridge Wells Eating Rooms which I think is the main business as opposed to the Hotel. I went for breakfast with a friend. I think it was the best breakfast out that I have ever had. Amazing and courteous service.
KentishDavid . 2020-08-31
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This was breakfast with a friend and it was really excellent. Perhaps the best breakfast 'out' the I have ever had.
DavidB . 2020-08-30
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Great service, good food meant a good time was had
IanB . 2020-08-16
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Lovely yummy breakfast outside. Staff very accommodating. Nice ambiance
Pavola . 2020-08-08
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Apart from receiving the wrong bill, it was a nice brunch.
JoHo . 2020-08-08
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Such good food last Sunday that we've already booked for next weekend. The feta and grilled peaches salad was so delicious and something I'd never come across before.
MichaelY . 2020-08-02
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We had brunch and it was lovely, we’ll definitely do it here again soon.
BenB . 2020-08-01
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Food was excellent. As was the service and the beautiful environment. All CV19 precautions were being taken without sanitising the whole eating experience. We went for all courses including pre-starter and nothing disappointed.
YummynonMummy . 2020-07-26
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Nice venue, pleasant staff Good breakfast choices.
LorettoM . 2020-07-09
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Although they didn’t have any record of my booking, the service and food were excellent. Unfortunately our table was next to a extremely smelly StBernard dog. The seating is also looking very shabby. Didn’t really that the dining area was also a bar and lounge area, which spoiled what could have been a very nice experience
. 2020-03-13
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On arrival they didn’t have our reservation, which put me on guard. The dining area is part bar, part lounge and part restaurant. The bench seats are pretty grubby and are showing signs of age. As they didn’t have our reservation they didn’t have our pre notified dietary request either, not going well so far. This all changed because the two servers on duty were incredibly helpful, making sure that the dietary requirements were available. A little wait for the food considering there were very few people dining, but the food was worth the wait. Steak and vegetables cooked perfectly and very tasty. The staff remained attentive during our meal without being a nuisance. In summary great food, if a little pricey, good service, but let down by shabby seating and having a table adjacent to a smelly Saint Bernard. It struggles to have the area used for three different uses, bar for the man and his dog, lounge for people lounging on a couch and a restaurant. Yes we would visit again but hopefully without the dog, a restaurant really isn’t the place for anything but an assistant dog.
V8104TTjohns . 2020-03-13
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Great service and very pleasant ambience. We love having a leisurely lunch here.
Babyt . 2020-02-22
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Lovely food, service was perfect & they made a perfect Contreau coffee on request.
Claireeatsout . 2019-12-29
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Christmas Eve lunch with the family! Loved it - thank you all!
AmyR . 2019-12-24
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Love it, great food, ambience and the staff are always charming and efficient.
Babyt . 2019-12-14
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Nice atmosphere for meet friends xxx
ZoyaD . 2019-12-13
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A busy night but the staff looked after us really well and our meal was delicious. Love the new decor.
DebW . 2019-12-13
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Have not been back since we had my Dad's 80th birthday meal in the upstairs room here (which was very good) so was looking forward to eating here again. The foaccia was amazing - warm, bouncy, fresh out of the oven! While not an extensive menu there is definitely something for everyone. Scallops and black pudding were a classic starter, and the chicken burger was cooked just right. No room for dessert. Good range of small plates too. Service was really friendly and on-point. Good VFM overall - 2 appetisers, 2 starters, 2 mains and 2 bottles of Merlot came in at around £55 per head. The only reason I haven't given ambience full marks is that the eating area used to feel like a proper French brasserie , with lots of pictures on the walls and a cosy feel to it. It now has pink blossom wallpaper and a large blossom "tree" coming down from the ceiling and while quite pretty, it doesn't give an especially cosy feel. Preferred the decor from when it was Brasserie des Sources. But that's just a personal thing, and couldn't fault food or service.
LRonTT . 2019-10-11
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The food was not good Had a chicken burger with very little chicken in it and couldn’t cut the burger bun wii a knife
TimB . 2019-10-05
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Quite noisy but to be expected as we sat outside for the music on the bandstand!
Gilly . 2019-09-26
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I have visited on Jazz in the Pantiles and a few times with normal service. At Jazz in the Pantiles, a very busy time with outside seating, we were a little disappointed that the vegetarian menu was not on as we had a number of vegetarians in the party. This was not explained to us when we booked but a £70 booking fee was taken. Most recently I dined on my own, early evening. The food came out promptly and was cooked well however I found that I needed to be active to get a second drink.
siharrismon . 2019-09-24
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Went here on a Thursday for Jazz on the Pantiles. The menu is ok, nothing special but pricey for what is served. You could cook this at home. We sat outside table nearest the restaurant. Not a good place to sit as they serve drinks then a crowd forms behind the table so it is like sitting in a goldfish bowl. One of our friends asked for a bowl of ice cream he got given one scoop! When we complained the waiter became agressive and rude. Just so I do not tar all the staff with the same brush the two female waitresses were excellent. We waited a long time between each courses, watched our food travel amongst the crowd. Paid £275.00 for five people.....would we do it again NO. Very dissappointed........
dawnhayes4 . 2019-08-31
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Service was lovely and very prompt and friendly and the food was delicious. Particularly good veggies with the Sunday roast
Gilly . 2019-08-11
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Great food and atmosphere-we were there for Jazz on the Pantiles on a Thursday so of course it was loud but that is what we wanted! Best option for outside eating on a Thursday. Have been before where there is the usual a la Carte menu and that was excellent too. Gluten free friendly as well. Charming service.
Clofty . 2019-07-25
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I had lunch here with a friend last Sunday. Staff were friendly and helpful and the food was very good. We really enjoyed it and will definitely visit again. 2 points to mention that prevented me giving 5 stars – we both had coffee after our meal and it was the strongest coffee I’ve ever tasted and, for our taste, was on the verge of rendering it …… undrinkable. They really need to change the blend/strength to appeal to majority taste. Also, as a vegetarian, while there were quite a few choices on the menu, I hate to see a ‘Roasts’ section with no veggie (Nut Roast?) option included. Vegetarians like roast dinners too! Not too difficult to make a Nut Roast and have veggie gravy/roast potatoes. Those are the only 2 improvements I would like to see. Will be returning.
FSW1999 . 2019-07-24
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TW Eating House (basically the dining area of the TW Hotel on the Pantiles) utterly deserted on a summer Friday night - very odd and inexplicable to the staff. Sat outside; food, friendly service, efficient and swift. My lamb was over spiced and tough but not over cooked. The half lobster was okay but clearly the runt of the litter! Fresh salad leaves with Parmesan shavings. All round, very average.
hptw . 2019-07-05
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The service was exceptional and really attentive. All the staff are very friendly and professional. The food is obviously pre catered and as soon as we ordered was on the table which is probably a sign of pre plated food to cope with the high demand of the busy Jazz evening. The main was very simple nothing to rave about. It was hot, well presented but quite small portions on plates. I would recommend eating here for the experience of the jazz evening ambience but try not to sit directly in front of the band as you cannot talk freely until the break as quite loud but also nice to be amongst the party vibe!
DorisDuster . 2019-06-20
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We visited the Eating house for our wedding anniversary, we only stopped for drinks and nibbles - we sat outside ab watched the world go by on a lovely June Sunday - we decided to come back in the evening and have dinner, the food was very good - not a huge choice but very good. We were there on a Sunday evening and the restaurant was very quiet.
Craigie-boy1979 . 2019-06-09
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Unfortunately, despite the fact the restaurant was virtually empty, two out of three drinks were incorrect. We had no starters and two of the mains were very good, but the third had to be sent back as the burger was not 'well done'. It was replaced (without fuss) but the returned burger was so 'well done 'as to be inedible. Two of the three puddings (£7 each) were unpleasantly sweet and almost inedible. However, the third was very nice.
Anon . 2019-06-07
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This is the most perfect location, particularly on a sunny day. However, the food was not great. We went for breakfast and my scrambled eggs had tonnes of shell in them. I mentioned this to the waiter and he offered to replace it. When my breakfast was returned the scrambled egg was raw. I didn't have it in my heart to say it still wasn't right. When another waiter cleared the plates he didn't comment on the uneaten food. The bill, when it came, included my breakfast and also an item that we didn't order. We spotted this and we were refunded for the item that we hadn't ordered. I do think they should have knocked the price of my breakfast off the bill, as my food arrived when everyone else had almost finished. We will vote with our feet and go elsewhere in future. There are lots of other lovely cafes and restaurants in the Pantiles.
LizY . 2019-06-01
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We had a very nice meal served by a very nice young lady from Portugal called Katrina, nothing was too much trouble. Excellent time was had by all.
Derek . 2019-05-11
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The welcome was warm, the cepe mushroom veloute was stunning, the cauliflower cheese was deliciously indulgent, the staff were attentive, and my husband was brought a little surprise birthday dessert which was a lovely touch. Also, Matfield is beautiful. Can't wait to go back to the Poet!
JenniferG . 2019-05-09
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But with reservations I would recommend. White wine list was down to 2 options due to us visiting on a Bank Holiday! You'd had a busy weekend - not ideal but luckily the Chardonnay was lovely. Sweet potato fries turned up finally, but we'd almost finished salad by then so they were wasted really. Our waitress was very lovely and we weren't rushed by the team either which again was really good.
DebbieM . 2019-05-06
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Very nice food with great service
. 2019-05-04
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Lovely atmosphere, very cozy place
AgataS . 2019-04-13
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Starter mixed meat board and bread to share, could have had more bread and for what it was it was expensive. Main course Two of us had steak burger which was excellent. Another family member had chicken burger, the chicken was cold and also bone in it! But mainly the service was poor, waited a long time between courses and had to call someone each time we wanted something. Could have left without paying as waited quite a while for someone! Went to the till with the bill in the end. I wish I had taken the service charge off the bill.
AnitaP . 2019-03-30
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On a sunny February Sunday The Eating House was doing brisk business in the Pantiles at its outside tables. It was a beautiful day and the meal did not disappoint. I had the king scallops with cauliflower purée and crispy pancetta. It was quite simply superb, one of the best scallop dishes I have ever eaten. The scallops themselves were cooked to perfection and melted in the mouth. The beetroot terrine with goat cheese dressing which my husband chose also came highly recommended. We both had the short rib hash to follow which was very good but I will never forget those scallops.
Alyson H . 2019-02-17
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We came here as our hotel had said they had vegan options but turned out they didn't. This place didn't have loads but were very accommodating on making changes so we had a fantastic meal. 3 courses!!
Matt . 2018-12-30
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innovative vegan options The starter and the vegan burger really nice but as on our previous visit the "oven chips" were inedible - probably packet frozen and reheated. Shame when the chef has done so well creating lovely vegan options. A whole meal or multigrain bun would be nice with the burger too but that's a personal thing. The service is always attentive and thoughtful, without being aloof and over formal. Its great to be able to relax on the sofas with a drink prior to eating. So good that our fostered rescue dog was welcome too. How nice to have loose proper green tea though the cup and saucer feel industrial rather than fine china :) Would always go back - lovely ambience here.
SuzQ . 2018-12-24
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Very limited menu. Far less choice than the website!!! Some dishes were really below par, so choosing was a lottery? Linguine with brown shrimps had hardly any shrimps!
JaneR . 2018-12-22
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Really enjoyed our visit, food and service was great and the staff were helpful with our toddler, great location
PenelopeJ . 2018-12-08
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We had the most delicious Christmas meal here for 10 on Saturday. From the moment we arrived everything was taken care of. Pre drinks in the bar & the meal was the best by far I've ever experienced. Everybody agreed that all courses were superb and real attention and care had been taken in the planning, appearance and taste of all the dishes. Well done to the head chef! The restaurant has a lovely atmosphere and whilst being busy it felt relaxed. Wouldn't hesitate in booking again and can highly recommend!
Sam C . 2018-11-26
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Sorry we give you , 4/10. so therefore we will not be returning
ColinS . 2018-11-23
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On a stormy wet November night the restaurant was warm & cosy. We were warmly greeted & soon had our drinks. Our food was well presented & delicious especially the desserts! Can’t quite understand why it wasn’t packed as this is a great place to eat in a fabulous location.
Calco9 . 2018-11-11
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It was quiet. We were early. Excellent service. Our little doggie was welcome. Food pedestrian - white griddled (ie burnt in lines) bread with the very nice soup; frozen and reheated chips and a white bun with the amazing veggie burger - allow the chef more freedom to create the whole of the meal not just the scrummy burger.
SuzQ . 2018-10-26
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Superb venue for a really delicious Sunday lunch. Good service and a great location - excellent.
RichardG . 2018-10-21
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Our second visit this year. No complaints at all. Friendly staff, good food and a most enjoyable experience. Thank you.
RichardE . 2018-09-22
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Lovely Saturday lunch with Friends! We had Gorgeous chicken salads & the Rose was flowing! Great service & food portions and quality are amazing.
AmyR . 2018-09-15
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Excellent meal and lucky enough to get great table outside
Sara . 2018-09-02
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Excellent lunch in a perfect spot to watch and listen to Jazz. Food as great as usual, service fab and good value. Would always recommend as it’s one of our favourites.
Scazza . 2018-09-01
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There’s a few restaurants to choose from along the Pantiles and this seems to be one of the better ones. The weather was variable so we chose to sit outside although they had also kept a table available for us inside. Good Doom Bar and prosecco, plus a good range of wines. The crab linguini was particularly nice, but the bruschetta with salami could have been tastier.
sookeico1 . 2018-08-15
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We attended here on the 5th July 2018 for my mums birthday. My mums in a wheel chair as she has lung cancer. They were so helpful and accommodating. We had the set menu which is so reasonable. The chicken starter was awesome. So tasty and beautifully presented. Me and Mum had fish and chips and Mum had sticky toffee pudding. Me and Dad had coffee. Food was beautifully presented piping hot. Service was excellent asked for a drink it was served immediately. I had a lovely afternoon with my mum and due to how kind they were my mum enjoyed her day too. Thankyou for a great time.
Xcri . 2018-07-24
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Good quality all round. Will be back.
JoeG . 2018-07-20
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It was a lovely setting but the food was very average.
Kzpat . 2018-07-06
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Event though the resaturant was pretty empty (Monday night) , still felt the atmosphere was good. Service was attentive. Quality was good. Price was ok
czechidiot . 2018-06-04
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Good service and excellent food.
RobertB . 2018-05-07
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Nice place to dine outside and enjoy live music on a Thursday evening. Would recommend for a special occasion
FionaS . 2018-05-03
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Excellent menu, delicious food beautifully cooked, excellent wine, charming & attentive service, overlooking the historic Pantiles. Thanks for an outstanding dinner!
JohnC . 2018-01-26
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We ate here on Saturday evening at an 8pm booking and only 3 other tables populated which given that most other restaurants were fully booked was a little surprising but more understandable after my experience. My goats cheese starter looked lovely but cheese would have been nicer if a softer cheese and griddled and the figs would have been nicer warm but ok. My main of partridge was very dry and over cooked and overall an incredibly salty dish; as no one came to check it was not easy to alert that there was a problem as despite there only being a few tables occupied staff were rather elusive. On top of this I asked for a specific wine and was given something else without telling me and when I later queried it the waiter seemed to feel that wasn't an issue and my problem. If they had said they didn't have the wine I asked for I would have ordered a bottle of something so they lost that sale as their lack of concern meant that I stuck to water! Despite my comments and returning half my main I wasn't offered anything as an alternative or another option. My husband on the other hand really enjoyed the veloute starter and John Dory main which is the only reason I gave this an average instead of a poor. This is one of the closest restaurants to our house so disappointed that it wasn't much better. I fear they are used to a more transient clientele and aren't so worried if they have a bad experience but should aim for more local custom by improving standards and service and thereby gaining a fuller restaurant. This is our second visit and both times disappointing and as we eat out a number of times a week it would be nice to have a good local option. Their one saving grace with their serving staff was the youngest gentleman there who was really lovely and very sorry about the experience.
DawnSLondon . 2017-10-29
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We stopped for lunch and choose from their Sunday lunch menu.
Kay W . 2017-10-20
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A sunny Saturday on the Pantiles... the fortnighly market, which attracts many... and the sound of singing...
crazymaddancer . 2017-08-20
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Llamamos para una comida de domingo, que es de £22 por 2 campos y £25 por 3.
Nigel_Pain . 2017-07-30
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Se unió a la multitud para el jazz en la última noche de jueves de Pantiles comer en este establecimiento. Me sorprendió gratamente como he leído muchas críticas mixtas en este sitio. Mi experiencia en la noche era absolutamente positiva. El servicio era impecable, la comida y a un precio razonable. 3 campos, además de vino más cargos de servicio llegó a 110 libras en total, cuando se considera el lugar era excelente relación calidad-precio. Esto por supuesto era relativa como en otra noche que puede ser así. La clave aquí es la consistencia durante un período de tiempo. Mi único comentario negativo aquí es mi tormento y que es normal el servicio. Cuando la industria restaurante reconocer el derecho del cliente para determinar el nivel de recompensa por los servicios prestados.
silverhills . 2017-07-17
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A delightful meal sat outside on the Pantiles while enjoying a live band in the bandstand. Menu isn't extensive & not great for vegetarians but a thoroughly delicious meal was served. Very filling. Price totally acceptable. Waitressing staff efficient & timely. Thank you.
Chenin62 . 2017-07-02
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Visitamos con mi pareja una noche rara.
CJC1981 . 2017-05-18
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Me sorprendió gratamente cuando visitan aquí, por alguna razón, no había sido muy tentado a ir allí, pero después de ir a una fiesta privada en uno de los salones y disfrutar del bufé (y a escondidas un vistazo en el restaurante) decidimos ir allí para cenar con amigos el siguiente sábado por la noche. Estoy tan contenta de haberlo hecho! El menú era genial, me podría haber elegido cualquier cosa y estado contento con mi elección, lo cual es inusual. La comida llegó en un buen momento, muy bien presentado, muy muy sabroso y perfectamente cocinada. Era temporada y sencillos pero exquisitos, una difícil combinación, pero el Chef (John Gerrard) absolutamente sabe de lo suyo. Recomiendo encarecidamente. Todo a un precio razonable, una excelente ubicación y un ambiente agradable. En lo particular no me gusta la decoración, pero que apenas estropeó mi experiencia culinaria! Lo recomiendo encarecidamente.
MistyMay99 . 2017-05-14
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Great ambience, service and food. Difficult to fault it really. The staff go out of their way to be helpful, the menu is varied without being overcomplicated and the decor and ambience are just what I like. The bar area is also very pleasant if...
John S . 2017-02-20
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Zentrale Lage, gute Parkmöglichkeit (Großparkplatz), sehr gute Auswahl hinsichtlich Speisen und Getränken; Empfehlung des Personals waren alle gut; Menü ist...
GabrieleMS . 2016-10-30
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Helpful, friendly staff.Food was well prepared, not rushed and cooked to a high standard.The menu is not over-loaded with choice, but has a good variety.Wine list is good, as are the wines.
WSR2I . 2016-08-14
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Hello, I like others always have a problem with the level of service at TW hotel. There is a lack of attentiveness a lot of the time, and also, the tables are left with empty plates and glasses for way to long after eating. I always get the feeling of disorganization, however on saying that , the ambience is very nice and the food is pretty good and its a wonderful setting. Just the service needs sorting out. Thanks
. 2016-08-07
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We had three courses, steak was ok but not the best. Disappointed with 12.5% service charge automatically put on! I am happy to tip when service is above expected but should not be assumed, in my opinion. Overall a good meal in a great location we would go again at some point.
DavidJ . 2016-07-30
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Girlfriend and I stayed elsewhere but were walking around the Pantiles and fancied dinner so popped in here. I saw a "michelin" sign outside but think I misread this as that related to the hotel and not the restaurant!The menu was a reasonable range but quite expensive. Girlfriend went for pork belly and me for hake.We shared some bread and oil at the start - that was a good helping for its £3 price.The pork belly came with a generous helping of possibly my favourite food-related product of all time - crackling! She let me have about 10% of it which was very generous of her too.Back to my own and the hake was well-cooked and peeled onto the fork well. The veg was done very well too and cannot have any complaints.We were sat in the window but with the canopy and the lighting this was still quite dark, so I guess a fairly traditional hotel dining room.The food/drink came to £54 without the 12.5% service charge: I felt that £61 for these and two drinks was pricey.I've deliberately left the service to last. I was very happy with the service throughout and it was definitely the best thing about this restaurant. The 12.5% fee was definitely justifiable on that basis!
Richard P . 2016-07-16
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Fantastic time as always in the TW Hotel. It never disappoints and the staff are outstanding.
. 2016-06-18
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Lovely clean Parisian style restaurant. Great discreet service, food superb; wine a tad pricey.
KarenA . 2016-06-18
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First time back here in 10 months , and on a Monday evening - always a testing time in terms of ambience anywhere I think - and it came up trumps. Nice table position - in fact very few positions where one would think "wouldn't want to sit there" so the layout inside has improved a bit from when it was "Brasserie des Sources." Food was great and portions in the mains on the generous side. My friend had the truly fabulous harissa lamb, incredibly tender, which I will have next time! I was restricted on diet so had a chicken and bacon salad but it had plenty of interest including some lovely salty black olives. The prix fix menu if good VFM - my friend had it I didn't - but they did forget to account for that at the end and needed to re-do the bill. Still the service was friendly and well-timed. Will be back soon.
LRonTT . 2016-06-13
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I was staying in the hotel attached and therefore used the restaurant for breakfast (included in my room rate). The Eggs Benedict was great, although the ham was a little fatty, but could easily be pulled away from the meat. The Eggs were perfectly cooked and the hollandaise sauce was also tasty. The Latte I had was nice, although as it was served in a glass, it meant that you have to leave it to cool. Perhaps investment in some proper Latte glasses (with handles) would allow for a better experience and not burnt fingertips.
Daniel132 . 2016-05-18
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Popped in for Sunday Brunch.There were candles burnt down and melted across tables a good clue that they had not been cleaned and he waitress had food all down her waistcoat and trousers. Eggs Benedict was fine although the ham appeared to be from a packet - pale and very thin.I have eaten here before and the standards were far better. Disappointed.
constanttraveller61 . 2016-05-06
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We ate in a group for a family occasion on a Saturday evening. Its a really nice room and great for a special occasion. Service was good - perhaps a little too good as they wanted our table for another reservation afterwards. The did offer us a table in the 'lounge area' though. Drinks were very good and the breads were absolutely delicious. Generally, I think everyone really enjoyed their meals, although strangely the toast which accompanied my baked camembert smelled/tasted of cigarettes - we werent sure if this was deliberate!! There was an issue with the bill in that they added a load of main courses from another table onto our bill, which we could have paid if we werent more observant. It took some time to sort out and slightly took the edge off the evening, as the rest of the group was kept waiting. It would have been a nice gesture to give us a drink or a discount as we had been helpful by moving table and had been patient over the incorrect bill.
PaulIanLyons . 2016-05-03
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We visited for morning coffee and pastries. A party of 6, so we ordered 2 x 3 pastries to be served with 5?? When we asked if the remaining one was coming we were then told they had run out... They could bake some more, but that would be 20 minutes and clearly too much trouble. Finally they only charged for 3. Then the cappuccino turned up as a latte and the hot chocolate turned up in water glasses - so no way to hold a hot drink without burning your hand until the drink is cold. Don't expect a warm welcome on a Sunday morning...
Adrian N . 2016-04-03
MORE AT TripAdvisor
We had a lovely table by the window in a very atmospheric corner of the restaurant. I had heard the food was mediocre a few years ago so we were not expecting very much. However, as soon as we received the menu I was very pleasantly surprised. I always believe a shorter menu is better as their is more focus, and yet plenty of choice for the meat v fish lovers in our group. The starters were beautifully presented and delicious as were the mains. My guinea foul was fantastic, perfectly cooked. All the steaks cooked to order as asked and friendly waiting staff. We will definitely return and look forward to eating outside when the weather improves.
winnie96 . 2016-03-28
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Even though the young girl serving us was on her first day at The Eating House she had been thrown into it by having to handle our table. She did very well considering.We realised her novice status and hopefully helped break her in relatively painlessly.The starter of Roast Parsnip Soup, with curry oil, was absolutely yummy. My 8 oz Sussex Pole Rib-Eye steak was excellent, served with tomatoes, mushrooms, hand-cut chips and a peppercorn sauce was very tasty. In fact so good that I skipped the dessert, which is very unusual for me.The young girl did really quite well for her first day and we praised her efforts, as well as a nice tip to encourage her to persevere. We will go back there again when the next opportunity presents itself, hopefully very soon.
Mark W . 2016-03-27
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Breakfast is a must here.They have excellent choices and a good variety. Their full English breakfast included the blood sausage, tomato, eggs, bacon, and all the goodies accompanied by pots of tea and café latte. Service was gracious every morning. The night we arrived from Bordeaux, Gatwick had been fogged in resulting in a seven -hour delay for our English arrival. There was no way we would have been able to make our dinner reservation or even arrive before closing. When we called the restaurant to inform them of our predicament, they kindly offered to take our orders over the phone so that we could get fed before the kitchen closed. The food was really good and very comforting in the wet and cold outside. There were four of us and we had pork belly, soup, fish, and salad with a pint of beer. . Definitely recommend Tunbridge Wells Hotel Restaurant as a very good eatery.
StarLady99 . 2016-02-09
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It took a long time to get our food. Other customers who arrived after we did seemed to jump ahead of us. Waited 25 minutes for bill. We eventually had to ask again before we left. Could easily have gone without paying it was that poorly organised. The 12.5% service charge was removed from the bill at our request.
. 2016-02-06
MORE AT OpenTable
We just popped in for lunch having perused the menu outside at £16 for two courses per person. What a pleasant surprise - delicious, well presented food, in a gastro pub type setting. The service was pleasant and no hidden extras on the bill. We will definitely go back when we are next in the Pantiles. It does have rooms, but cannot comment on that.
OldieDorking . 2016-01-16
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193 Opinions
Found the manageress less than child friendly and often quite rude. It's a shame because otherwise it would be nice.
1212 Opinions
I was blown away by the attention to detail during our stay. Right from the start, the staff were welcoming and helpful. As we stepped into the room—wow! The ambiance was amazing, from the music playing on the vintage-style radio to the little cakes and the ‘Happy Anniversary’ note. Dinner and breakfast were delightful—the best sea bass and mash we’ve ever had, compliments to the chef. We left feeling truly relaxed and rejuvenated.
115 Opinions
Since retiring 12 years ago, we have had many meals , good, and indifferent at National Trust properties….this was undoubtedly the best. The menu board said “Chicken, Bacon and Tarragon Stew” which almost put me off! Glad it didn’t, as it was beautiful. In fact if it had been served in a French restaurant I would have been delighted. I very well run restaurant , definitely one of the best NT ones.
1169 Opinions
Beautiful grounds and hotel. Staff is very friendly. I can confidently say this is a must stay when you’re in Royal Tunbridge Wells.