The Dovedale Hotel and Restaurant in North East Lincolnshire

Enjoyed staying 2 nights with breakfast at the Dovedale Hotel. Staff were lovely a spotless hotel, food was cooked and presented well. The car park was at the back of the hotel. Garden tables and chairs outside the front with parasols were great and it was a relaxed atmosphere would stay again.

Fantastic stay here would recommend to anybody all staff so friendly would give 10 out of 10 beautiful room very clean my 3rd stay here now and will be coming back Regards lisa

Spent 4 nights here with my dog and it was absolutely lovely. The staff are very friendly and helpful. The breakfast was so nice, and they even brought my dog some sausage (free) which I thought was a lovely thing to do. It's very close to beach and other shops restaurants. Very good to get parked up too. I will definitely go back to this hotel

After trying to find a place that was doggy friendly for a quick birthday drink and having no luck, we happened upon the Dovedale. Well, what an absolute diamond we found, Katy on reception made our visit so wonderful, she treated our pup Arnold like a VIP which made our visit extra special. Thank you to Katy, we can’t wait to return, especially Arnold

Location excellent and staff couldn't be more helpful and definitely go the extra mile. Accommodation was a little dated but clean and comfortable. Will definitely return

Booked a room with a balcony but when I got there I was told we have upgraded your room to another.upon going in the room it had no balcony and it was disgusting.Had a 4 poster bed what is falling to pieces mucky bedding with holes in .went to complain but all I got sorry we are fully booked nothing we can do.I will never ever stay again absolutely disgusting woke up with bites on my arm.The bed needs binning.

Stayed for three nights..the hotel is ideal situated Room was nice ..just a couple of things when going Upstairs with your case just be careful stairs a bit steep And couple of things in our room the towel rail somebody must of lean on it and bent it...and the bathroom could of had a rail to hold on to getting in the shower or out the shower....but honesty it was a nice hotle staff friendly would stay there again

The room was spacious, nice enough. Disappointed there was no toiletries as I’ve always considered this standard , particularly for the price paid. Our room stank like a cannabis farm from the moment we got there . Couldn’t understand why until the second day , when someone was obviously smoking cannabis . Couldn’t sit on the patio or the balcony . In fact we had to keep our door & window closed. This was reported to staff during our stay & via e-mail on our return. We didn’t feel that the effect this had on our break away was taken at all seriously & most certainly wouldn’t return .

Stayed just the one night, parking round the back simple and great. Central location for all ofCleethorpes. Check in staff - Kate was professional, didn’t really agree with the one night fee for my well behaved cocker spaniel of £25, that really hurt, I expected around £10 extra as most hotels charge where I have stayed. Room was ample with sky TV and even a cooling fan for the hot weather, had a quiet night. Nights receptionist Katie was great, going the extra mile with a smile. Breakfast was to order, cooked fresh, nice and hot, ok we were last in but chef was pleasant and accommodating to any requests. Lots of entertaining ornaments to look at for sale, a good idea to boost income and certainly a talking point. All in all, I would stay again, without my dog but with the charge, it becomes expensive. Pass my Thanks to the staff.

We only had a drink in this hotel and sat outside. However myself, my daughter and two granddaughters are coming to stay in August. The young lady on reception who also served us our drink was so lovely and welcoming. We had a look in the downstairs areas and they looked lovely, clean and well kept so am excited for our stay next month. Drinks were lovely as well

I stayed here on Friday with my husband and two children…. We were charged £150 for a room that quite frankly wasn’t worth £50…. Bathroom was filthy and in desperate need of repair… Such a shame as the staff were lovely and deserve to work in a better environment.

Sorry about the corny title. Last time I visited this hotel I wrote about a lady called Kate. This time its Katie. This lovely lady was a credit to the hotel doing several jobs always with a smile. With a welcoming smile she got our brief stay off to a wonderful start even arranging a parking spot in a very tight area. She took my wife a coffee while I had a drink in the bar. Where do you get these wonderful staff!!! They are a credit to the hotel industry. Well done to them all. We really enjoyed our stay and look forward to staying again soon.

a lovely warm homely place is what you feel here, staff are amazing and service is great, stayed here several times and will continue to keep returning

Went for an evening meal at the dovedale this evening with my friend and her daughter, the waitress/receptionist did a great job of making us feel welcome and was very accommodating. The meal however was a disgrace I ordered fillet of beef in a creamy mushroom sauce with rice and vegetables, it was microwave rice and vegetables the meal was totally tasteless and was very disappointed. When I complained I soon came to realise that they dont even have a chef working there anymore hense this is why the place is empty and no atmosphere at all, The manager is the cook who has know idea of good customer service and how to cook food to a good standard, they are charging a great amount of money for fried and frozen food. When you are paying them prizes you expect to have home cooked quality food prepared by a qualified chef, my ten year old could cook better. Will never return and will not be recommending. It's such a shame as in past ive eaten there and it used to be such a lovely place to eat.

Coffee was awful and exceptionally strong. Brown bread was sliced and anaemic. Confusing pricing on the menu.

First of all, my one positive thing to say about this restaurant is that the two waitresses were beyond lovely and very accommodating so this review does not fault their service. However, we came to the Dovedale hotel to celebrate my parents silver wedding anniversary as we have been before and the food has been to die for and the atmosphere has been great. Since we’ve been in the past, the restaurant has closed and reopened again, with none of its former chefs. This has meant the food went from being impeccable to being essentially frozen tasteless mush. The starters we ordered were boring, tasteless and obviously came from a cheap supermarket and were shoved onto a plate. The mackerel pate was just mackerel and mayonnaise in a pot and the “cheesy garlic bread” was 3 slices of frozen garlic bread with a slice of cheese on top, and this cost £5. Hoping our experience would improve, we ordered for our mains; scampi that was so dry and shrivelled up that it was pretty much just batter, overcooked peas (yes, even the peas weren’t cooked right), dry unseasoned chicken, overcooked salmon that resembled rubber, beef medallions that were not as described at all, they were 4 pieces of stewing steak in an ominous sauce, fish and chips that were obviously just frozen goujons, which was the biggest disappointment of the night because the location of the restaurant is home to some of the best fish in the UK. After this disaster of a meal we ended up sending 5/9 meals back and asked for the chef/manager, who was extremely rude and unhelpful, and when we listed our problems, he simply shrugged and said the “beef medallions” that were hard as rocks were actually beef fillet tails and offered no apology or solution to our other issues, and it was actually the waiting staff that were extremely apologetic and embarrassed and gave us some money back. We then waited for our desserts to see if this could redeem a diabolical meal, and were met with a tiny slice of frozen cheesecake that you may buy in Morrisons for about £2, and cake that was dry and cheap. Aside from the dismal food, the atmosphere was dead, nobody was in the restaurant as they probably got the memo, but unfortunately for us we didn’t. The decorations made the place look like an old junk shop with everything from Asian lanterns, African giraffe woodwork and sail boats cluttered around, with price tags hanging off everything, no doubt trying to squeeze a profit out of anything they could. Utterly disgusting and I suggest the management double the waitresses pay for what they have to deal with, will never be coming back and you’ve lost a loyal customer.

Went for afternoon tea - on the plus side the tea/coffee is plentiful and the sandwiches were good. Other than that everything is shop bought... Expected better than that, scones were very cheap shop ones, cakes were OK, pork pie and flan again OK but tasted cheap. Overall nothing wrong with it but not memorable and could have made it at home buying from local shops. Next time will go somewhere which makes its own cakes, scones etc

Beautiful hotel,very friendly staff & owners,made to feel very welcome so thank you for making our stay a memorable one,we’ll Defo be back we’ve loved every minute ❤️

Having visited this area before we had spotted this hotel. We’d previously popped in for coffee and thought how nice the hotel looked. We love the idea that items are for sale. When we got the chance to stay we couldn’t wait. Disappointed. Our room was dated and tired. They appeared to only have minimum staffing. There was a matriarch sat by the bar, who didn’t appear to be doing much, but who was obviously something to do with the hotel. The hotel was spotless, and in a good location. What a shame.

Has the Dovedale changed hands? This has been a favourite of mine for several years, enjoying both the extensive and well cooked evening menu to the very enjoyable Sunday lunch. We ate there last night and everything has changed, but not tor the better. There is a now a very reduced, fixed price menu. The food was still good and well presented. We were waited on by a lovely young lady, who litterally 'worked her socks off'. Shw was having to do everything, including serve at the bar, whilst being watched by a matriarch who just sat by the bar, telling her to hurry up. I did not see this lady lift a finger all evening. The young waitress did everything, with a smile, She also had to to deliver food to guests who were staying in the hotel. With regard to the menu, the steak has gone, there are no more Sunday lunches. These have been replaced by Sunday Brunch, very dissappointing.Come on Dovedale, if there are new owvers they need to look at what they are doing and up their game or I fear they will lose more and more custom.

The Dovedale was recommended to us by a friend, so we paid a visit while in Cleethorpes on an overnight stay at a nearby hotel. The meal was fantastic! We had the seafood risotto to start and it was cooked to perfection. Followed by steak for me and my husband chose the duck, both delicious and so well cooked. The staff were all very friendly and very proffesional and it was a lovely relaxing atmosphere.We won't hesitate to go back again.

Don’t take any notice of any bad reviews our Sunday lunch was absolutely amazing. Service was excellent defiantly going back. Couldn’t fault anything. this is our tenth visit and it’s always been perfect

Oh dear Dovedale, what have you done??. This used to be one of my favourite restaurants and one I have I have continued to eat at over many years however the loss of the two for one menu and the excessive hike in price of the a la carte menu caused me to walk out a few days ago. Whilst the food here has always been of a high standard, especially the fillet steak and your chips the best I have ever had, you have priced yourselves out of the market by these incredible price hikes and quite frankly I can not see why anyone would want pay £16 for Scampi and Chips. Your restaurant was empty and can see it remaining this way. Bring back your two for one menu and I think you will see your customers return.

Don’t take any notice of any bad reviews our Sunday lunch was absolutely amazing. Service was excellent defiantly going back. Couldn’t fault anything.

Have eaten here quite a lot and never disappointed. The salmon is superb and the fish and chips are hard to beat - huge piece of fish cooked perfectly in light crispy batter. Sunday lunch is also very tasty. We find the staff are usually friendly and if there is a problem with the meal it is sorted out quickly with no quibble and an apology. We will definitely eat here again.

11 of us booked for afternoon tea.choice of 3 different sandwiches .salmon was horrible.Disapointed with the cakes doughnut cut into 4 pieces.presentation was awful .asked for refill pot of tea and it get back like water they could have put fresh tea bags in .won't be going back again

Visited 9-10 june, paid £120. this should of been a premium room , it was on arrival very small, tv didnt work as been messed wit by previous visitor , i phoned reception , the manager said hed come in 5 minutes , 20 minutes later i phoned back and he said he was on way- the bedding was threadbare and filthy - looked like it had been found in a skip , he looked at it and just said ill change it which he did when we ws out , on closer inspection , there was lots of damage in the room that should of been repaired that hasnt, you can open your curtains as the room is about ten feet away from someone elses window so looking directly into your room , no nets or blinds in room . youd expect in a premior room to have little bottles of shampoo etc but not here , had a bottle of refilled shampoo left in bathroom the manager said thats there poice , no soap or anything else . there was a massive trip hazard in the main doorway . i reported all thse complaints to the reception in the morning , who said the manager was nt in till after 12 , then a rude scruffy man appereared who said he was the owner and said thats the price of the room and theres nothing wrong with hes hotel, but there clearly is i wouldn't of paid more that 60 pound for this room , and would of still never returned , in the dinning room the girl serving looked reallly miserable , and not very forthcoming with the breakfast , requests , looked annoyed when we asked for coffee , and toast . would attend this hotel again

We booked dinner on Sunday night over the bank holiday weekend...and realised within 5 minutes this was going to be testing. ...but we stuck with it... unfortunately. The one star is for the main course which was standard Sunday lunch beef...the rest is really to depressing to go into...Get rid of the staff and start again..they really should not be allowed near the paying public.... rude and clueless.

My husband and I went today for our anniversary meal. It was lovely, starter and main no complaints, we couldn’t eat a desert.

went for and after lunch drink here with the few members of my family , i ordered a bottle of Wine , my daughter insisted on giving me some money towards the drink and in the confusion , i walked away without my change , i went back to the bar when i realised this to be told by the bar person that she had given the change to my daughter , i returned to our seat to find this wasn't the case , my other daughter took control and returned with the money , the bar staff handed her the correct change for the wine over without questioning what i ordered etc . beware when you drink in here

We visited today for lunch. We have two small children aged two and four. The food was excellent, really tasty. However the lady that initially greeted us in the restaurant and took our food order was rather curt and did not explain the hotels ordering process which was confusing. We had to ask for drinks as none were offered and also had to ask to be seated at a dining table. It appears the hotel first seats guests in an entrance room and presents them with a menu (this had pages missing so I had to ask for children's menus etc) once they have your food order you are seated in the dining room / restaurant. With two hungry small children and a pushchair this was confusing so I had to ask to be seated. A simple explaination of the process would have helped. Also then had to ask for drinks as no order had been taken. Female staff member behind the bar was quite miserable, didn't smile or interact. Have to say there were rather a lot of staff compared to customers and the three chaps appeared much happier to be there and pleased to help. Overall though staff appeared to be lacking in direction with some keen to please but others never smiling, looking totally miserable and if looks could kill... We're a fairly relaxed family and enjoyed our meals it just would have been so much nicer if staff were ALL happy, smiled and explained what their processes were. We'd go again as the food was delicious and we like a challenge .

Family of nine went today disappointed at being charged ten pounds each for three of our party ages eight ,ten & eleven will not rush back

Inside the Hotel in which we stayed over night was their own restaurant and bar. We were not disappointed, a regular Beef Sunday roast, consisting of 2 large slices of tenderly cooked beef & gravy with roasts, Yorkshire pudding & sausage stuffing plus buttery mash potatoes, a separate serving of vegetables of cauliflower, broccoli & carrots. Add on a couple of pints total cost £21! excellent value. All the staff really friendly and polite. Following morning we had the regular breakfast, coffee, juice, toast ,bacon, egg, sausage, fried bread, tomato & mushrooms, price of this in with the room but to buy if a non resident really cheap around £6 ish.

4 of us went to the Dovedale on good Friday. We ordered fish&chips; We have often eaten there, usually for Sunday lunch. Fish&Chips; were Superb. We haven’t had that good in a long time.

Fabulous food staff are not overly friendly but the food is always excellent it’s my favourite place for a t bone nice relaxing atmosphete

We came yesterday for our first ever Christmas dinner eating out ! Nothing but praise and perfection The surroundings superb, warm cosy atmosphere, decorated beautifully and the food was of an excellent standard ! Well done for all your hard work x

We attended as a group of 8 and found we were the only people in the restaurant all night. Starters were unimaginative. I had pate that looked grey and unappetising served with a couple of slices of shop bought baguette. I then opted for the traditional Christmas dinner. 3 turkey slices, 3 roast potatoes, 3 parsnips and sprouts, and that was it. Such a small and dull looking meal that didn’t taste much better. On a plus those that ordered steak seemed more than happy with their meal. Dessert for me was creme brûlée - but again this failed to impress. Very sloppy and grainy and I only bothered with a little of it. All in all our share cost us £65 for two - and for that I would have expected a lot more in the way of presentation and taste. Lesson learnt.

Don't let the location or the exterior put you off. If the Dovedale were on the seafront rather than in a residential street, they would be queuing out of the door. This was a fantastic meal at a very reasonable price - I would recommend this to anyone staying in the local area!

They have many special offers on a steak and lobster night. Good quality and tasty. The restaurant is a shop selling quirky items to boot.

My wife and I called in on the off chance of having a sunday roast and were delighted that they managed to fit us in, we both chose the roast leg of lamb and we both commented how tasty the food was! We shall go again.

We stayed across the road from here and dined for our evening meal here the food was excellent and extremely good value for money both in the restaurant and the bar.

This was an enjoyable experience on many fronts. I chose Sunday lunch of pork which was delicious. The vegetables which came in a dish were perfectly cooked and not raw or soggy. Service was excellent . The lounge area is lovely with lots of Nic macs to buy plus wall art. More than a meal experienced. If I had a complaint ran out of mint sauce to accompany the lamb and the apple sauce I asked for was a teaspoon full !

We came for a Sunday lunch for my partners birthday with 3 adult children. We were so disappointed. The service was awful. We were sat at our table at 5.15 and the food didn't arrive until 6.05. And the Sunday roast was small tasteless and the beef not edible. We have eaten here before and it has always been fabulous but felt really let down on this visit

Nos alojamos una noche en una habitación familiar y pasamos un tiempo estupendo, el personal muy amable y servicial. Nada era demasiado problema cuando necesitamos ayuda. Par de minutos para ver, tiendas en la calle alta volveremos de nuevo.

Decidimos probar el menú de almuerzo de domingo en la Dovedale por primera vez y no nos decepcionó. Reservamos una mesa con antelación que es recomendable si quieres garantizar una mesa en este restaurante popular y cuando llegamos, pedimos nuestras bebidas en el bar y nos dijeron que esperar en la zona de asientos hasta el camarero nos recibió con los menús para elegir antes de que se le pidió para entrar en el restaurante.

We stayed in the Dolphin rooms which is a separate building to the Dovedale hotel. Lovely modern clean room with sky tv. We had dinner in the Dovedale restaurant which was delicious. Really lovely breakfast too. The restaurant staff were lovely and so welcoming. Reception staff were not so friendly though! Didn't matter though we had a great time and will definitely return!

What's not to like? Great service, clean and comfortable seating, fresh food and prices that do not break the bank. Not keen on the heat level and the flies, but will definitely be back.The only things that I would have made it even better are the following: First, for an authentic afternoon tea the tea should be loose leaf. While the tea bags were tasty, it's just not authentic. Second, the milk that was provided for the coffee should have been hot... not a big deal, but would have been a nice touch. Third, the place was a little warm for my liking, would have been nice to have the air-con on. But then, I am always too hot so don't let this put you off. Fourth, probably because it was a little warm they had the doors open which let a nice cool breeze come in. But... it also let flies in, and having flies buzzing around really make the whole experience off-putting. I did look at the lunch and dinner menue and the prices were pretty high... if you decide to have a full dinner here, you're probably going to be spending over 25 pounds per person... so it was a little rich for my budget, what I saw of the food that other people were having looked really good though. Service was great, poor girl was all by herself but she did a wonderful job, and even when things got busy and confusing, she kept friendly and helpful.

My mum had a tea for two voucher bought for her by friends so we went here for that. Afternoon tea was lovely with fresh produce. Love the interior decor of the restaurant and the retro style floral dining sets. Serving staff were very good but Found the reception staff snobby and stuck up however.

Called for afternoon tea and it was very good and plenty of it. In fact we could finish it. Everything was very fresh and plenty of coffee and tea. For £9 per person you really can't go wrong.

The evening menu while not huge was very good and reasonably priced, the vegetables were cooked properly not crunchy and portions were a very good size.

We were walking through Cleethorpes yesterday and saw an advert for all Lobster and steak meals 2for1 at the Dovedale hotel. This restaurant is a favourite of my father in law and we had eaten here once before a few years back (no review from me as I wasn't using trip advisor then)We thought we'd give it a try expecting (as you would) smaller dishes that the 2for1 offers often serve. We were wrong. My wife had the 8oz fillet (beautifully cooked) and I had the 20oz Tbone (even better). Everything was amazing, the staff were very attentive and polite (well deserving of the tip we left) and the whole experience enjoyable. I finished with the cheese board (always nice to find a savoury dessert) and I have to say the selection of cheeses were very well put together. I read some of the negative reviews before I wrote my review and have to say that I didn't experience anything negative. Unsure is there has been a change of management / policy but right now the service appears to be first class. For me I highly recommend this place, will definitely be returning.

Probably the best meal I have had in the last couple of years. The room was okay, a bit basic. Parking could be a problem in busy times of the year.

We had breakfast here whilst we were staying and nothing was too much trouble for the staff. Sunday lunch is very good value with a wide choice of meals.

My husband and I went for Sunday Dinner and we both had the roast beef which came with all the trimmings and it was delicious, the beef was Lovely and pink that's just the way we like it . The staff were very friendly and attentive and we shall definitely be going back , we may try one of their steak nights .

Was such a shame we went for an evening meal the location was fine and restaurant looked lovely and inviting staff good but then food arrived presentation was terrible not much flavour either my partner left most of hers I was looking forward to a lovely evening which turned out to be very disappointing

We went to the Dovedale for the New Years Eve meal.All three courses were very well presented.The meal was very tasty. With each steak being cooked as to what was ordered.The atmosphere in the restaurant was a little quite to begin with, but as the night went on it picked up quite a bit.There were plenty of party poppers and balloons, which added to the festivities. The service was excellent. Some tables had more than one sitting, which seemed a bit off as you were paying a lot of money for your meal. I felt that you should have been able to stay at your table to relax after your meal if you wished as there was not a lot of room in the bar area. Thankfully our table only had the one sitting booked on it , so we were able to stay at our table.The disco was not too loud. This was good.The Fireworks just after midnight seem to go on for ages, Very impressive show.I thought the price was a little bit on the steep side. But that is to be expected on a New Years Eve.All in all a very enjoyable evening.

Christmas day dinner , a meal to relax enjoy with your friends and family, DID NOT HAPPEN. The management were being to greedy booking 4 sittings at £ 65 a head and that for a basic 3 course dinner drinks /coffees extra. No sooner had we put our spoons down from desert, we were asked to vacate the table. Our table of 6 booked for 12 was seated at 12 20 at 2.30 we had just finished our food in fact 1 member of the party hadn't when they were bringing the 2nd sitting through at 2.30. We were asked to go to the bar area to finish our drinks, not even asked if we require tea or coffee. The bar and seating area was full, so ended Sat outside in the cold on Christmas day pathetic. As for the meal part of the advertised menu was not available, that for the 1st sitting? The turkey dinner came with roast potatoes, parsnips and 2 sprouts followed by a bowl of carrots, we even had to ask for the cranberry sauce. The entire experience was spoiled by the sheer geed of the management trying to make as much money as possible. If I could give this review no stars I would.

My first visit for afternoon tea with family. The outside and inside were lovely, tastefully decorated,nice dining area and lovely building throughout I go all over to try afternoon tea but this is by far the worst for portions sizes,they were only ideal for Alice to take to Wonderland. However the food did taste nice,you couldn't alter anything on the set menu, I had broken crockery but this did get replaced.

This was our 4th visit in the last 18 months and as before the good was very good. We chose to have 3 courses from the Xmas menu and everyone was impressed with the quality. The service was friendly and efficient and overall it was very good value, especially when compared to many mass produced Xmas menus. I'd recommend trying this place, it doesn't look much from the outside but the good is really worth a try.

We went for Afternoon Tea despite hearing bad reviews, we thought we'd check it out for ourselves. When we entered the staff was nowhere to be seen and we were stood in reception for a good 5 minutes before a member of staff appeared. We ordered Afternoon Tea and chose to sit outside as it was a lovely day. Unfortunately the outside is also used as a smoking area and as a non smoker this was a bad choice. Also the neighbours came outside and had a full blown row which nearly resulted in a fight (No fault of the Dovedales but I would advise to not sit outside) When our Afternoon Tea arrived we were pleased with the cake selection but our sandwiches were stale! They were inedible. I would definitely not dine here again

We arrived to check into the dolphin rooms which is part of this hotel. Upon arrival the gentleman on reception informed us that we had a room within the hotel. So imagine our delight when we entered the room to find it was a 4 poster. Room was clean and large,along with a large and again clean bathroom. Ideal location just off the main rd along the seafront. Only a 10 minute stroll from the train station. Would return and book here directly.

Enjoyed, together with a party of about 20 others, a good meal during the 6-9p.m. early evening menu. The Brandy Pate was excellent, although there wasn't much of it. I then had Fillet Steak encrusted with Stilton in a port wine sauce. The steak itself was superb, very well cooked although the Stilton didn't really come through very well. The chips I had with it were average. I then had a cheeseboard which was excellent - four generous portions of different cheeses, together with ample biscuits, grapes and celery. Enough here for 2 or 3 people after a good meal!The red wine (Frontera Chilean Merlot) was very good too.I didn't here any complaints from other members of my party, except for the fact that the steaks arrived and the staff didn't quite coordinate the rare/medium/well done requests well enough. Friendly, helpful staff. Reasonably priced.

Enjoyed a early evening 2 for 1 steak night it was cooked to perfection. The young staff were very attentive could not fault their service. Compliments to the chef best meal I've had for a long while. Prices very reasonable extensive menu well worth a visit.

This was our second family get together although this time was a large party. The food on both occasions was lovely ( we had steak and the chips are amazing) so not sure of negative reviews. The only negative I have is that considering we pre ordered there were several cock ups and think we could have been checked on more as we had to go to the bar ourselves quite a lot of the time ....other than that it wouldn't stop me going back and look forward to the next steak

I was given a voucher for afternoon tea for two as a leaving gift from work, we went along to hopefully enjoy this experience but found the staff to be quite rude, didn't ever question if everything was alright and when I handed over the voucher at the end of our stay the waitress took it from me and walked through the door and just ripped it up within earshot and never once asked if we had enjoyed our tea. Needless to say we will NOT be returning. very disappointing.

had a meal here Sunday duck patae SEE photos .tasted better than it looked , Hake & clam sauce was to die fore .Wife had a sunday roast with a pork chop it was so over cooked it was horrible , no lobster on menu which was asham

We stayed in this hotel for a short break of 2 nights truthfully because we were not able to secure a booking in either Whitby or Scarborough. We were very pleasantly surprised by the quality of our room(102) which had a 4 poster bed, Jacuzzi bath and large wall mounted flat screen tv. The bed was very comfortable, the décor spot on and the location very quiet and 2 mins away from the sea front. There was parking at the back of the hotel. We didn't eat in the restaurant apart from breakfast so cannot comment on this part of the hotel. Breakfast was very tasty and the service good although just a suggestion that fresh fruit would have been nice for a choice and also fruit teas available. The staff were all very pleasant and attentive and would definitely stay here again.

Me and my husband visited the restaurant and I ordered the prawn cocktail, when it came I didn't get prawns, they were shrimps and only 4 of them along with a full lettuce which was £5-6, absolutely disgusting and we won't be going there again. Was previously impressed, very disappointed this time.

Four of us went for a Saturday night meal at the Dovedale.Our companions had been before.We arrived in the bar area, where we had drinks and were given the menus.Having ordered our meals, we were shown to our table. The restaurant was not busy, with less than half of the tables in use. We waited a good half an hour before our meals arrived; when they arrived, the steaks were all cooked as to what we ordered.The Chicken was well cooked, but lacked any gravy, which we then had to order separately.When we finished our main course, the plates were partially cleared. We ordered some sweets. The two menus we were given were both different. we were told to ignore one of the menus, the waitress asked us how we got that menu, as it had been discontinued. She said she would rip it up. (A Basil Fawlty moment.)We ordered two of the apple crumbles & two of the bread & butter puddings with ice cream.After another long wait, the two apple crumbles arrived. At this time, I asked if they could finish clearing the table from our main course.We sat for another ten minutes waiting for the Bread & Butter Puddings to arrive.The waitress then came up to tell us that there was no ice cream as someone had turned the freezer off. We then had to ask for the apple crumbles to be reheated, as they were not very warm.Eventually the sweets did arrive in stages.It was a shame about the service as the main course was very tasty.I dread to think what the service would be like when they are busy.

Went to this restaurant as it has been a favourite of ours over the years.....Sadly to say we was very disappionted......only 2 other couples eating....we was a table of 4....the Fillet Steaks we ordered was spot on.....BUT....the level of service was shocking....the desserts came out luke warm ...had to be sent back....No icecream.....how the heck you run out of that.....oh yes the excuse was the freezer had been switched off.....really....your a restaurant.....but it was the lack of service that let the nite down....had to ask for cutlery to be removed.....dishes to be cleared away...and glasses......really sorry to say I think it will be a long time before we go back there.....Shame!....

Thoroughly enjoyed my stay staff were lovely, rooms immaculate, breakfast was lovely, would definitely stay again

Family meal on a sunday afternoon, good service, good value ( portions were not the biggest but well presented. We were allocated a private room as a group of 10, we had not previously book. All meals were pretty good, the only complaint would be the lamb that I found a little chewy and fatty. Everyone else was happy form Fish and Chips to Chicken and Roast Beef.

how can a restaurant screw up on a 20 person 3corse meal?? when they had a FULL LIST of what everyone wanted a week before the meal date!! AVOID!!

We have eaten here a number of times and the food is very nice. The place itself doesn't look much and the service is often a bit slow and disorganised. However the food makes up for this and we will no doubt return later this year.

Working in the area again and booked straight away to stay here. This hotel as a high standard from the reception through to the rooms. Everywhere is spotless and on this visit noticed the change of decor again to a high standard. Location is 25 mts from the front with bars and restaurants just a bit further. Parking to the rear. Overall price wise I would say below average for this high standard.

called in here on Sunday 26th June and ordered 4 three course meals the Prawn and Lobster with salad and chips was some of the finest seafood i have ever had at the price i we paid and the other 2 coursed were delicious too,the four of us will certainly be frequent diners from now on

Just had a fabulous steak on the 2 for 1 offer, service was great, staff lovely, went to pay for the bill to find the restaurant adds on £2.95 for a table spoon of mayonnaise and ketchup each! Extremely disappointed as condiments usually aren't charged unless stated on the menu, which they weren't. Nearly £6 added without being informed. We contacted the restaurant enquiring whether this was a genuine mistake, to be informed that actually they do charge for sauces despite not stating so on the menu. Such a shame, fantastic meal but feel a little robbed. Couldn't compliment the staff enough, sorry if this offends any of you, I'm aware this is a fault of the restaurant and not yourselves.

My wife and I enjoyed an excellent lunch in the hotel restaurant and the food was great. Congratuations to the chefs. The afternoon teas we saw being served looked excellent and we will be returning again soon to sample them. The other diners all said how good they where. There was only one girl on duty who had to take orders, serve drinks, deliver meals and clear away. She coped but was clearly under pressure so an additional pair of hands would help.

We stayed here for two nights here and found the hotel to be very nice. We had a family room with double bed and bunk beds (the length of standard single beds). We had a jacuzzi bath which was another nice feature. Breakfast was a good selection so no complaints. Car park at back of hotel is not very big and is double layer, so back row can easily be boxed in.

Recently visited here for early lunch and the food was fab! would 100% recommend, and will definitely be repaying a visit here.

So, l know l only rated this a three but couldn't actually make it a four.Was on a Hen Night that had been planned and booked for ages. We, around 18-20, of us arrived around the same time to what appeared to be an already full bar. We arranged to arrive 8 for drinks/cocktails and the table was booked for 8.30 pm. It took some time to get seated and queue up to get drinks but we managed. It was my first time here but others in the party had been before and enjoyed the food and the afternoon teas. It was a busy Saturday night. Other people were late getting tables and were no different. It was just after 9 when we were shown to a private room which was set up for us all in one long table. It was really good and we could all see each other. Our orders had been given in advance to help the kitchen on the night. A member of the party also took all steak preferences while waiting with drinks in the bar to help also. Therefore the meals all came around 9.30 ish. The staff were pleasant and did their best in a crowded room with loud chatty women! My rib eye steak was cooked to perfection and I believe everyone else was happy with their choice of food. There was not much left when we had all finished. They kitchen even provided meals for people with allergies. Well done to them. The desserts were finished off in record time too! So we can't complain about the food. Perhaps we were asking for a bit much all of us arriving together but I felt they couldn't cope but they did try really hard to please. Maybe a little crowded but then again there were a lot of us. But the company were great, we had a lovely time and can't wait for the wedding! So maybe I should give the Dovedale a Four after all!

Whilst Dovedale does have full menu available at lunchtime on a Sunday , their traditional Sunday lunch is delicious and is great value at £7.95 for roast beef or chicken with selection of 3 fresh vegetables, roast and mashed potatoes and Yorkshire pudding !! Selection I starters and desserts available. Attractive dinning room and bar for and ore or post lunch drinks. Staff young, efficient and friendly.

We visited Dovdales for afternoon tea. We really enjoyed it sandwiches were very nice as were the cakes. The scones could have been alot better and did let it down. Come on! the scone is the integral part of afternoon tea. Well presented with lots of tea. Nice atmosphere and surroundings.

We went here for afternoon tea. It was great value and very tasty. The staff were polite and helpful.

We had Sunday roast here which was excellent . The service was good and decor is different. Well stocked bar.

Visited on a Tuesday night without a booking.Polite staff, steak cooked to perfection, big compliments to the chef!Only complaint is that our table was right next to the door that lead to the bar and very close to other customers so that we could hear their conversation yet the back of the restaurant was empty, would have been nice to spread the diners out..

booked here as a special birthday party meal. there were 22 of us dining for a 3course meal. they had a list of who wanted staters & who didn't (and what thos starters where) ***this was the same for the main & pudding*** also on the list was who had alleges & what they are.. BUT i didn't get my stater & they told me tim they went blue in the face that i didn't order it!! every1 was enjoying there main meal then my starter came out!! (a so called NO STARTER?? OH and it was FREEZING COLD!!) i got my main FREEZING COLD!! then they brought me a pudding with nuts on! I'm allergic to NUTS! & anyway i didn't order a pudding.. we argued, so i put a copy of the meal list to his face & walked out!! Ive NEVER BEEN BACK!!! I WOULD NEVER RECOMMEND THIS FOOD OUTLET TO ANY!..

Had a delightful meal last Saturday on a visit to see family and it was pure delight. Everyone enjoyed the 3 courses and all cooked perfectly. I had smoked haddock and leek fish cake was tasty and lovely. Main course was Venison steak perfectly cooked and still pink how it should be . Very tasty and served nicely with accompanied vegetables cooked nicely and not over cooked . Sweet was chocolate cheesecake type sweet which was scrummy . Everyone really enjoyed their meals just one point if you serve lobster serve it hot as was served cold. The staff were very attentive and nothing was to much trouble. All in all a very enjoyable dining experience. Will be back again soon.

we went to the Dovedale for Mothers day for a 6pm sitting, This was sorted out by my daughter and neice for there mum,s. we got a phone call at 15.30 saying we are running late we would be seated at our table for 18.30. when we arrived it would be 19.15, there was 14 in our party, we ordered our starters only 5 wanted one, only 4 delivered to the table, i went and told the staff that they had missed the soup, sorry we will get you one was the answer, it came with the main meal and no spoon on the table we had to wait for our veg roast dinner was cold, only three had a sweet one was ice cream which had hair in the ice cream, what a let down for our Daughters who sorted the meal out they were very upet

On arrival got drinks from the bar told staff we had a reservation so were asked to take a seat and we would be seen to shortly. We were given our menus and choose our dishes and after approx 10 mins were taken through to our table. After approx 15 -20 our starters came personally I would have liked to have stayed in the lounge and been called through nearer service. The presentation of the food was very good. Service was very good with staff being very efficient and friendly. Quality of food was very good the only exception being I had prawns in a Marie Rose sauce which could of been a better quality and taste as both prawns and sauce bland. The only thing that let the restaurant down on first impression was that there were fabric underclothes with paper table cloths over and thin paper napkins for such a lovely restaurant I would have expected proper tablecoths and napkins. So apart from the personal little gripes we will be visiting again

Average/disappointing for me, the establishment appeared understaffed, 16 people in the restaurant and several more in the bar area. I only saw 1 member of staff looking after everyone and she was efficient but stressed. The crockery for afternoon tea although quaint was chipped. The assorted cakes were of a poor choice, some sort of chocolate torte and chocolate brownie which my 2 guests and myself couldn't eat as it was too claggy, we all left half, the torte was very nice though.A slice of cream cake or a pastry item would have been nice, I think I was expecting something other than 2 chocolate items, a scone and a sandwich....the scones were nice but served with the jam and cream on - not too everyone's taste, no choice of fruit/herbal teas, The sandwiches were starting to turn dry on 1 side, not inedible at all, in actual fact, very nice but I think at £12.95 a customer should be entitled to not have a starting to dry sandwich and a cup that isn't chipped. It is also a basic element of serving tea and coffee that you should receive sugar. We didn't and the lady was that busy it felt almost rude to request so we left it alone. I paid nearly £30 for 3 afternoon teas as I took advantage of the 2 4 £16 offer and paid full price for the 3rd.I was asked after I'd inserted my payment card if everything was ok, I replied that it was, because - it was. It just wasn't good or great but I know that the good reputation that I had been informed about has in my eyes been tarnished now. Sorry but I won't be running back.

Special offer in the week is 241 on the grill menu. Selection of steaks and burgers ect. We opted for 2no fillet steaks with mushroom sauce as a side. Came perfectly cooked as requested with fantastic tasting home made chips (if you don't like salt tell them as the chips are already seasoned) plenty of veg and salad also served. We come here once every couple of months as the offer is a good deal. Can be quite busy Thurs/Friday nights. We haven't visited on a Sunday as yet for the Sunday lunch.

Booked a double room which you had to go out of the hotel to get to. The room was dirty, burn marks on the carpet the bedding was disgusting, we had to get a member of staff to change it. Also we found ants in the bathroom. Our room was situated opposite the kitchen. I would definitely not be booking to stay there again.

I enjoyed my meal here and although there was group of us and were probably a little rowdy we were made welcome. Menu was exciting and desserts great

well worth a visit for the new years eve gala dinner and disco with firework display and champagne at midnight well attended and a very good night would well recommend

Went for lunch with friends on New Year's Day. Starters were very good and hearty. Sadly the main course didn't match that. We all ordered herb crusted roast chicken breast with dauphinois potatoes and a tarragon sauce. We thought it odd when we were asked if we wanted new potatoes or chips. Meals arrived with no dauphinois or sauce and chicken was quite dry. We asked where the missing items where as the chicken needed a sauce. The waitress came back to say the kitchen said they will be a few minutes! When the sauce eventually appeared it was luke warm and was the mushroom sauce one of our party had had with her garlic mushroom starter. Later still the dauphinois appeared and were obviously frozen blocks which had been hastily microwaved. When a lady asked if our meal had been satisfactory she was surprised to hear our complaints and said she had only just come in and didn't know what what was happening in the kitchen. She was seen to disappear into the kitchen with a copy of the menu. She returned to clear the dishes from our table and said she was very sorry but offered no explanation or recompense. Had we not been with friends we would have taken this matter further. We would think long and hard about returning here for a meal.

Went there for a meal with my wife. The staff are a bit laid back and the place lacked a bit of atmosphere. When the food arrived it made up for everything. It was excellent and prices are reasonable. We will return as we loved the food.

I pre-booked in October for December 28th for a party of 17, which was my mums 70th birthday. I did have hesitations about how would a chef get 17 meals all cooked to perfection, especially steaks and out on time, but I shouldn't have been worried. We where placed in a side room solely for our use, which was good as we had a 3 year old with us so we didn't need to worry about noise etc... All starters and mains came out cooked to perfection, all steaks where just right, with beautiful chunky chips. Xmas pudding did need to be returned as they came out cold (which I presume was the way it was supposed to be but the two members of my party couldn't eat it that way, but we did have apologies and came back warm.) Overall we had a lovely evening, food was spot on, credit to the chef, the waiting staff where all very polite and attentive. I did have the menu beforehand and had worked it out how much it would cost, but the bill did come to slightly more, the children's meals and the fillet steak was charged at a higher price but as I was so happy with the quality of the meal, it wasn't a problem, the only thing it meant was the waiting staff didn't get their tip as the extra money covered the higher bill. (sorry bout that.) Would I recommend - definitely, would I go back - absolutely, thanks Dovedale for ensuring we had a lovely night x

We came for a works Christmas evening meal. The ambience in the restaurant was lovely after we had re-arranged the furniture so that we could all sit together instead of on two tables back to back with one another, which had disappointed us when we arrived. The Christmas decorations were all very beautiful.The service was quick and efficient and responsive when we asked for anything. We had a lovely evening although the food was not as lovely as I remembered it from my last visit. I was especially disappointed with the creme caramel which was just like sugar floating on pouring cream. None of us ate it. Some of the other dishes were well received however.

Turned up here without booking, only had to wait about 10 mins for a table which was great.Food arrived quickly and there was plenty of it! Will definitely return.