The Donut Man in Sefton

Once again, missed one of the meals from our order. Went to the drive through. Sat in the car park for 10 minutes while they got it ready. Got home and, not for the first time, there’s a meal missing. Called them up. The solution - drive back and collect. I ask, rhetorically, how difficult is it to give me what I’ve paid for? Why should I incur the expense of driving back to collect what I have already paid for!? I am mindful it sounds like a middle class problem but when someone (a child) is missing a meal (which is a rare treat) it causes significant upset. It is wholly unrealistic to just drive back and collect part of the order. A few years ago, when Macdonald’s was relatively cheap, I probably wouldn’t have cared as much but when you’re paying £40 ish for four people it is especially annoying. At that price there are many other options The ambivalence towards customer service is incredibly frustrating. I have given up on them and intend to spend my money elsewhere. They probably won’t care but terrible service and ambivalence eventually catches up on you (at least I hope it does).

we had cold food and the waiting took forever and we weren't given serniets and we didn't get our drinks full they weren't full we didn't get what we paid for i wouldn't reccomend this mcdonalds i would recommened the one by the big tesco on the kew retail park

Driver was happy took him a while to find address but all good food was good

This is the best burger I’ve ever had in Liverpool. It’s called supreme Burger containing hash brown with a tender chicken fillet with some union rings on it and a slice of cheese and the best red salted finger fries. What a Combo 5 stars

Wait was quick, the milkshakes seem to have gone downhill since I last had them a couple years ago. Large size has gone but price retained.