The Dog in Stratford-on-Avon

My wife, 16 year old son and I popped in here for a drink on a Saturday evening. It was not very busy but still took about 10 minutes to get served at the bar. The first drinks were ok but when I got the next round I noticed it was considerably more than the previous one for a very similar round.It took five minutes to get acknowledged by the bar staff, including the girl who had just served me. Thankfully, I had paid by card and kept my receipt, although it didn't show the actual drinks ordered. The manager offered to take it upstairs to the office to check it out by said there was no need as all I needed to know was the price of the drinks I had been charged for.Eventually it transpired that I had been charged £2.90 for a small glass of lemonade for my son, almost as much as I had been charged for a pint of beer. I told the manager that I considered that to be a rip off but she explained that the glass could be refilled free of charge. This wasn't made clear to my wife who had bought the first round. The manager apologised but said I had been charged correctly. I was still fuming and gave her every opportunity to rectify the situation but she stuck rigidly to the rule book. When I told here that it was her choice but to expect to see the review on social media, she said that was unfair as I had been correctly charged.I object to this practice as it would appear to be ripping off families but worse still, it is encouraging children to drink vast quantities of sweet sugary drinks with long term health implications.Looking at the reviews on here, it appears that I am not the only one who thinks this place is awful. I cannot recall having visited an establishment that has more "Terrible" reviews than any other category.

Went here for a meal tonight asked for a large orange cordial received a half pint glass placed orders told the spit roast chickens would be 45 minutes so ordered something else chickens were taken out 10 minutes later salad bar was appauling hardly any salad ran out of bread rolls earlier in the day my meal of fish and chips came out hardly any chips you'd of thought we'd of learnt a lesson from the last time when it was equally rubbish I don't no how the place still has customers

Absolutely awful experience. Took 20 mins to get drinks. Wrap my partner had tasted awful and no refund or alternative offered- she didn’t eat any of it. Staff just on mobile phones. Windows are all dirty. Never had a harvester so bad! Never coming back

I have visited the restaurant before and had a fairly standard experience. On this occasion myself and 3 others went for the breakfast and was just purely disappointed, they seemed to be running out of everything and giving no apologies. Myself and my 3 friends had the displeasure of being served by “Deb”. It took the staff about 15minutes to even notice we had seated ourselves as no one had acknowledged 4 customers standing in plain sight. Members staff repeatedly walked past us without even saying hello. Once we had placed our order with “Deb” we proceeded to have our breakfast, well what was still available anyway.Upon receiving the bill I made a querie about the price of the drinks and was very rudely told by “Deb” to just read the menu as she held it very close to my face whilst pointing at the drinks section. Overall the food wasn’t the problem but the service provided by this employee I have mentioned let the whole experience down. Sadly neither myself or any members of my party that accompanied me will ever be returning, much to the pleasure of “Deb” I’m sure...

Booked a table for 7pm and shown to table on arrival - then had to wait 45 mins before they took our order - food arrived quickly - very well presented and hot - staff very friendly - only complaint was having to wait so long for service

Just got back from a meal Sunday lunchtime.James was our waiter and he was fantastic, our baby has allergies and he dealt with it brilliantly, checking the allergy folder and double checking things with the chef before triple checking with me to check our son remains safe!! Very much appreciated. (Much better service than Stonehouse carvery)Food was cooked fresh and quickly .

Having completed our meal we went for a drink in the bar and got roped in to doing the 80 ,s quiz.The girl organising the quiz made us feel totally welcome and was a definite asset to the pub.

Celebrated 16th and GCSE results. Food great fresh and lots of choice. We were served by Fern. She was very helpful and made the meal special. Would recommend to anyone don't understand other reviews. Thank you

“This review was submitted 7th July 2011I’ve just received a response from the manager today 7 years too late I’m thinking Rubbish” Jul 7, 2011Bigbear411 (16 reviews)We've been to this harvester a couple of times now after the first time we should have learnt a lesson unattentiv staff salad bar - seen better days Waited ages for someone to take the orderwaited ages for food and service of drinksMy steak was supposed to be medium rare but was well donePartners chicken was pinkAsked for English mustard brought me a squeezy jar which English mustard on the side but tasted like FrenchNo jacket potatoesThe list goes on were not going back to this one AVOID AVOID Helpful?MANAGEMENT RESPONSE:General Manager A, Manager at The Dog, responded to this reviewAug 21, 2018Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Visited here on the way back from a day in Stratford. The restaurant was very quiet when we visited at around 7 o clock which was a bit of a surprise. The salad bar was okay, however it wasn't fully stocked up on sauces with the majority of them being empty and there being very few members of staff to speak to about it. However the food we did have from the salad bar was good. Our food arrived we both had the original combo and it was cooked well and the meat was hot. However the chips were a bit cold and not a very big portion compared to what we have had at other harvesters closer to home. Overall the meal was okay but it wasn't anything to shout about.

We went here for my birthday lunch. Very disappointing. It was so much better when it opened but seems to be all downhill now. Salad bar lacks variety and rolls hard.

As a chef myself I expect good quality food cooked to a good standard. The food I ordered was a fillet steak cooked medium rare and it didn't come out at all what I asked for and upon which tasted disgusting, charcole taste all over the steak. As for my partner's mixed grill, again asked for medium rare and again came out pretty much well done. He was unable to cut through the steak, therefore unable to eat it. Also the menu seems very limited for people who don't eat spicy food. The only good thing I can see here is the drinks. Very disappointing.

The food was awful. I had fish and chips the batter was greasy and soggy. The chips were hard. I couldn’t finish the meal and I had stomach pains afterwards.

Really disappointed! Had to wait 20 mins before they took our order, nacho starter had no cheese and no sour cream on it, meatball starter again was nice but only had 4 TINY meatballs for £5!Drinks machine was giving out incorrect drinks! Main courses are poor for the price, steak was nice but only had about 6 chips and it all looked very sad on the plate, the forgot my extra sides when asked they still never appeared! Price is too expensive for what you get, salad bar is nice though! You need it to be full by the end of the night!

Terrible food. We ordered off the menu, chicken n ribs combo. It said 1/4 chicken with ribs. Told the chicken would be a breast as they have run out of 1/4 chicken. We accepted that. We waited ages for food and when it came Well it was the smallest chicken breast I’ve ever seen. The rice was hard and inedible. Wouldn’t go there again. Staff not fussed about outside clearing away. We asked for tables to be cleared because we wanted to sit outside. We were told quite abruptly that it was just about to be done. We waited for about 15mins and then staff cleared some glasses and plates away, there were still tables uncleared.

Unfriendly welcome, service just about ok, food wasn’t cooked correctly. I have the veggie burger (the boho) supposed grilled halloumi cheese but it was stone cold a like rubber, chips were greasy. Definitely wouldn’t return or recommend. Expensive for substandard food.

Time after time we go back and try again just to see if it’s back to its best, sadly this was another let down situation. From the moment we got there and asked for a table, left standing like lemons as the discussion across the restaurant between the staff member greeting us and the girl in blue sitting down who seemed to be conducting her organisational meeting as to where “this 5” were sitting “stick this 5 on table so and so as that 5 on table isn’t cleaned or ready so stick the next 5 on that one” was shrieked over gave you a warning signal we should not have ignored! Just bloody rude and poor customer service.Although quiet it took ages for us to have the orders taken, despite no cutlery on the table the kids had resorted to going up the salad bar regardless. We all had refills for drinks, 2 of the glasses looked borrowed from someone’s Granny’s! We still had to ask for cutlery despite the earlier statement given.Salad bar was good, no complaints and when food did come it was ok, obviously having focus on presentation, but when you price it up it isn’t cheap as the prices seem to creep up every time you go, yet the menu seems to dwindle on choice compared to a few years back. Once finished we asked for our bill which was given to us, but then after waiting some 20 - 30 minutes to pay I got up with the kids and left, leaving the missus who was far too honest to walk off to find someone to pay due to lack of organisation and follow up. It comes to something when your 9 year old says “for god sake I told you every time we come here something always is wrong!” As she sat in the car waiting for moms return!! Keep saying it such a same, don’t bother with the feedback comment spend the time organising some much needed training for the team there as it will go much much further on improving the situation there. Although we live locally I reckon it will be a long time before we chance it again, such a shame.

Came here with family for my daughter's birthday...main menu was expensive for very little selection.. several of the adults in our party chose from the kids menu...food was poor, service wasn't up to much...used to visit here quite frequently before the refurb..but won't be coming back again.

Visited the The Dog/ Harvester on a Sunday lunch time as a family of 12 for a birthday bash it wasn't overly busy when we arrived but I guess the awful weather didn't help. I checked the reviews and pictures on trip advisor and was a little sceptical. On arriving I was quite taken back the building was situated just right and the outside looked inviting and modern and the inside was the same lovely modern decor. The staff were welcoming and nice we handed a cake that we had bought to a waitress who said they would bring it out to us when required. There were plenty of menu choices but nothing like a Sunday roast so don't expect one but that didn't matter to us. The salad bar was great but don't over do it as you need to leave room for your main meal and the sizes of some of them are huge.We all ordered our meal and they all looked nice not one of us had any issues the meals were great, 4 of us had the ultimate mixed grills they were massive luckily they provide boxes for you to take food home in. After the meal we asked a waitress for the cake and they happily brought it out with side plates and a knife.It was a great visit and would happily go again. Great place, food and staff.

Have visited many times in the past, good has always been good. Today it was terrible. Dried up mushrooms, powdered mashed potato, raw potato salad, overly salty gammon.Service agreeable, food awful

Came here with a friend for breakfast, very quiet inside so expected service would be quick. Unfortunately this was not the case, we waited around half an hour to have our orders taken. Also ordered a hot drink which never arrived. We were told that not all parts of the breakfast was available and offered substitutions. The pancakes were ok, not very hot. All in all, not absolutely terrible but far from great.

We visited the Dog at about 11 am on the 22nd of July 2018 for a brunch. After waiting 5 minutes to be seated we were left a further 10 minutes to look at the menu. We mostly ordered the all in deal, but there were No Pastries, No juice, No bread for toast, No side plates, No cups and No Tumblers. The cutlery was dirty I think the dish washer there may need a service if it's a machine or a P45 if it's a person! By the time the juice and cups did arrive it was consumed in seconds by the crowd of waiting customers, and then again not replenished. The little that remained was then taken away to make space for the lunch menu. The food that we had was good and so was the attention shown by the waitress. The disappointment rests with the self service food and drink (or lack of them) and the dirty cutlery. My niece had recently received a score of 8 in her first year secondary school mathematics I left her ponder on this when thinking of dining at the harvester chain: ΔSuniv=ΔSsys+ΔSsurr≥0 - Which just about sums up the experience.

As you walk in, you feel that it should be a decent meal. The salad bar is actually ok BUT the main menu is fairly limited, the chips are just very thick frozen oven type efforts and the meat or fish is not tasty at all. On top of that the waitresses have no idea about how to earn a tip. I tried it after about 4 years but it’s still at the very bottom of the heap for me. Avoid!!!

Popped in for food whilst out with the family. I do not mind cheap & cheerful food but this was neither. Bar staff helpful & very capable. The salad bar was a little lack lustre but it’s Monday so probably not expecting too many people. Starters were fine, thankfully so as the mains were mostly inedible. I fed most of mine to the dog. Still at this point I wouldn’t have cared so much at the wasted money on mains that were not good but on turning over our grossly over cooked steaks we all found cut marks where the chef had checked them. Checked them, seen they we not right & still insulted us by sending them out. ‍♀️ NOT ok!

Arrived here at 10.15 to have breakfast, wasn’t actually served until 11.45 despite asking a few times. When breakfast was finally served the order was mostly wrong and everything was undercooked apart from the poached eggs which looked as if they had been cooking since Christmas. Needless to say, we didn’t eat much of it and won’t be returning. The staff were lovely though and really understanding, it was obviously bad management which has resulted in inexperienced cooks and understaffed.

The best tip I can give about this place is the cheaper menu that runs from early afternoon to early evening - that time of day when it's neither lunch nor dinner time. If you want good quality pub grub in that time slot you can't go wrong with the Dog. TBH the value would be good at any tie of day. Warm, family friendly, clean nice place.

This is pert of the harvester chain of restaurants and we called in without prior booking for a meal after a long day visiting an attraction a near Burton on Trent. We were welcomed by a young lady with a smile and cheery hello, and she escorted us to a tablein this spacious restaurant and ensured we were satisfied with it locatoon. The food was to the usual standard expected at this type of restaurant and was served in good time. One of our party asked for a large portion of chips and as soon as our main waittess returned she immediately saw that the kitchen had made an error and it was rectified immediately. Overall it was a pleasant meal in very nice surroundings.

I am pleased to say that 'The Dog' was back on form. Having slaughtered it in a previous review following its refurbishment and where the whole experience was awful, this occasion was a much improved experience. I was naturally apprehensive particularly as this time we had booked for father's Day and expected it to be busy. The menu was good, service well organized and very welcoming, all in all, an enjoyable afternoon, thank you!

Its a good idea to reserve a table if you plan on eating at The Dog on a Friday/Saturday evening or Bank holidays as it can get very busy.We were served by Holly who was friendly and always had a smile,she made us feel welcome and did her best to make our evening enjoyable.The food was good,although the kitchen staff did forget an extra order of broccoli,this was brought to our table at the end of our main course,along with an apology. We have eaten at The Dog previously,the previous visit was nothing to write home about but then everybody has an off day.We would recommend The Dog for couples and families and we will eat at The Dog again.

Good service with attentive staff. Friendly and helpful staff, great for families. Caters for large or small groups. Clean with excellent facilities.

where do I start? Carvery - sloppy, chewy, just about warm, overcooked veg, prison food. Or hospital food. In fact hospitals are better. Cheap common waiting staff (well, ours was) leggings, piercings, dirty hands, horrible fingernails, theek broomie ack-sent and a bovine lack of attention to everything but her phone) and poor service, no check backs, no anticipation of removing one course before presenting the next until loudly called for because she ambled past several times ignoring our "excuse me's".... we eventually got up from our table after asking for the bill and waiting twenty minutes, walked through to the bar, got ignored there too, so we went into the garden, into the car park and drove off. The only good thing about our visit was that we left, it wasn't worth paying for. Shoddy service, awful staff and poor food, nuff said. And I bet they don't read their reviews either - and if they try to offer me a return visit to make good, I will tell them that it's not even worth offering as a charity prize - I'd prefer to go to the Alex Hospital and buy something from a vending machine.

six of us Attended bank holiday Monday. the salad bar was great it all went down hill from then. We waited half an hour before we were served one of us had steak and asked for it medium to well done it came out burnt to a crisp I had Chicken it was dry and unaidable it should have come with coleslaw but the had run out we asked a male waiter where the coleslaw was he said they had run out of coleslaw but no mention when it was delivered to our table one of us had a mixed grill and left more than half of it the meal on the good side our waitress Penny was very good we had the burnt steak taken off the bill and I got 50% of my meal. but the bad food just spoiled a rare family night out so disappointing I would never return

Awful here now have no ice in ice machine, no jacket potatoes, nachos, chicken or fish. Finished starters twenty to thirty mins ago still no sign of waitress to remove starters. Loads of meals on side waiting to go out waitresses all ignoring them

As a family of 4 we decided we would try out the Boot as we live locally and hadn't been before.We pre booked our table using the automated booking phone system.We Arrived Promtly at booking time, we entered through the main entrance and were surprised to see that there was No one around to greet us or show us our table; other than two incredibly busy bar staff with around 20 people around the bar waiting to be served. At least 10 minutes after arrival (of being stood at the entrance) someone finally came to greet us and showed us to our table.Our drinks order was promptly taken and menus were given to us. They bought the drinks to us within a couple of minutes. I was curious as to weather I would've able to swap the8oz Rump steak for an 8oz fillet and pay the difference in price of the two steaks.The member of staff knew that the kitchen would be happy to do this and happily took our order.When the food came out it all looked nice - besides my fillet (Medium-Rare), it looked like it had been butterflied or cut into very deeply to remove fat etc or had two pieces of meat attached with connective tissue (1/3 of the depth of the steak) it had also been opened out and Chargrilled as heavily as the rest of the steak, this caused one very small area of the steak to be medium-Rare and the entire rest to be Well-Done. The steak itself didn't look very appealing. The battered prawn skewer was also fairly tasteless and had only 3 small prawns.The chicken was nice although thin slices and had a very hot aftertaste, I struggled to eat it.After waiting a long time (everyone had basically finished) for someone to come and check on us or walk past, I was finally able to voice my complaint with the steak. I was instantly told it would be taken off the bill - very surprising considering the kitchen didn't even look at my steak nor was I offered any replacement - probably as we had finished or that they knew there might be a problem - I left around half the steak and it had completely ruined my appetite, picking at the rest as I was so hungry.We received the bill and were told the fillet had been taken off, I was extremely unhappy to see that we had been overcharged for substuting rump for fillet (we had two) by £2.50 each, and that the rest of the surf and turf remained on the bill at £14-16. I didn't even want to go and complain as I wanted to leave. We paid and left and Is very unlikely I will ever return.Overall could be nice restaurant however:-Poor Customer Service-Serious improvement in standard of cooking - M/R and W/D are impossible to confuse-Complaints handling procedure was very poor and partly the reason why I am writing this review.The food is all reasonably priced - considering the portions could be larger and had it been cooked at a high standard.Chips were nice lol.Also salad bar would have been a great fresh feature if my appetite had not been ruined.

Called in early evening on a bank holiday seated straight away drinks straight away and food straight away salad bar was okay could have done with some spoons lots of kids running around but overall was okay.

We were seated straight away and drinks were brought promptly. Our orders were taken... chips with everything! No new potatoes at all. Whilst waiting for our meals we visited the salad bar, very limited choice and looked old. Tongs to pick up sweet corn and chipped beetroot! Our meals arrived, we both had bird surf & turf. The 3 prawns were nice, the Cajun chicken was dry and crispy. NOW the steak! 8oz became 4oz, cos at least half of it was gristle. I had broccoli which was like rubber. The restaurant became very noisy a we finished our meal, staff laying all the breakfast food s out and emptying the salad bar etc. Overall very y disappointing, would not recommend or go again.

To be honest we were very dissapointed with the salad bar as it was almost empty and had to use tongs for everything ... sweetcorn as an example !!!!also looked dirty ....the 8oz rump turned out to be 4oz once all the fat and gristle was cut awaywhen asked if we enjoyed the meal we said about the meat etc. and she said there had been a lot of complaints as the quality is very poor !!!!!and as for putting the berakfast out whilest we were still eating !!!!clearing the salad bar banging and clattering ... not good and not the relaxing meal we had hoped for

This is my nearest pub , it’s a typical chain pub , staff ok when not busy but attention drops when busy and can be very slow, bar staff seem to serve regulars and friends over new customers so you can que at the bar for a while sometimes

Arrived at 1pm for lunch. 3 adults and 1 child. Seated and asked if we wanted drinks. Drinks came quickly and with no issues. That was the only good bit. Placed our orders and helped ourselves to salad as normal. No bread in baskets with salad. Mains were ordered at 1.10pm with no mention on a 45 minute wait which we heard from another unhappy customer. Mains arrived at 2.10pm after an hour wait. 83 combo the chicken was tiny and the half a rack of ribs consisted of 3 ribs that looked they were from a budgie they were that small also had no bbq sauce. Chips were unevenly cooked some hard some burnt. 2 other adults had bbq chicken stack. Bacon was barely cooked. Chicken wasnt cooked all the way through and had to be swapped for strips and it had the same chips as the other main. Childrens meal came. 3 greasy chicken strips and just 6 of the same nasty chips. No money was offeres off the bill. We paid and left. After visiting for years and years this was our first visit since the recent refurb and it will definetly be the last ! !

Visited 13th November was greeted warmly and taken to a table, looking very nice since revamp. Asked for glass of Pinot Grigio 5 minutes go by then told sorry we've run out of Pinot we'll have some on Thursday! Settled for Sauvignon Blanc. The salad bar as a previous review states has been scaled down where is the potato salad? The bread rolls were rock hard and minute. Ordered main courses I had a quarter chicken ( miniscule) and ribs.

Very smart inside, must of had a refurb! Good breakfast. Staff were ok! One member of staff was very loud when we were trying to enjoy our breakfast though!

have not been to harvester for a year or 2 so gave it a go what a disappointment. The salad bar has shrunk with fewer choices along with the pygmy bread rolls which just look mean . Mains sound really mouth watering another disappointment my half roast sparrow was a real shock . Don't think i will bother again prices haven't shrunk with the portion size it all just looked like a child's or OAP size .

Having visited the Dog twice a year for several years to meet up with old friends, we were looking forward to a new and improved experience. The interior was lovely and our waitress was delightful. We waited ages for our drinks, had to ask twice , the salad bar was abysmal and empty, we had to ask for it to be refilled so that we could get some, not that we had any cutlery to eat salad, had to ask for that too, the food was mediocre, and as for dessert, well 2 desserts not available and no chance of getting a cappuccino to make up for the lack of dessert.

Having visited 'The Dog's on many occasions over many years, was looking forward to eating there following a recent refurbishment. So the premises were very good and welcoming and an improvement. The staff were very young and inexperienced, appeared to be new and probably under training but overrun over a lunchtime where they couldn't cope with the volume of people. The food was good but took over an hour to arrive, orders and drinks were mixed up and they had run out of peas!!! Very defensive when criticism made and I really hope that they learn from the shortcomings and review their practices. You either need to limit the number of tables available to serve and enable better service, increase the numbers of staff or get the training sorted to a higher level. It would work far better if a floor manager was visible to meet, greet and resolve issues, not enough direction! Could be so good but sadly let down!

I have visited the Dog twice recently for breakfast since their refurb. As always the waiting staff were lovely, polite, efficient and friendly.

We popped in on spec and stood at the welcoming point for 10 minutes when greeted by an unwelcoming women who told us we'd have an hour long wait for food!

i went to the harvester, there was no pasta in the salad bar and there was no fish!!!!! what restaurant runs of fish???? but then i had chicken and it was nice!!!! shout to sylvia for being a great waitress she is so cute!!

Second time visited and second time happyI have only been for breakfast but more than happyStaff are friendly and food is good valueI am sure to return

Ate here on a Saturday evening and overall it was pretty average. The service was extremely slow - our drinks took an age to arrive, as did the waitress to come take our order. A few dishes weren't available and it was still early in the evening and not full yet. Starter was very slow in coming, but then the mains came in an instant after our plates were eventually cleared. Food was ok, no complaints but nothing memorable about it - but it was hugely expensive for what it was. Stayed after the meal for a drink at the bar and there was only 1 member of staff serving what was now a packed restaurant so again it took an age to get served. The staff were friendly and welcoming, despite there being a woeful lack of them working that night. Overall it was just and expensively average experience

Starter arrived burnt had to send back the unlimited salad bar had no lettuce I'm on slimming world and picked to eat her due to the salad bar there was about 3 trays of pasta

Food is always nice here, staff are pleasant and there's a nice feel about the place. Sometimes service can be slow and hit and miss. This is a shame when it happens as everything else is excellent. Hopefully they will leave the menus as they are as they have changed some other restaurants in the chain and I feel they have ruined the harvester.

Had a lovely meal, very friendly helpful waitress sylvia, food was delicious, would recommend. A must place to visit

Popped in for lunch today , food was ok . Service was ok could of been a lot better a smile goes along way .. the lady manager was lovely the waitresses need to be more friendly and my personal opinion there hair should also be clipped back to ,

The staff were friendly today.Drinks arrived quicklyHad 2 course special. We both chose Crackerjack prawns for a starter and half chicken for mains.The chicken was cooked well. The maple bacon was lovely.Overall a much better experience than last few visits.

Ordered two beef burgers to take away, lovely salad bar and very tasty burgers,great presentation and great food the cheif was called Jack.We most certainly will be back.

Had a lovely breakfast. Good quality without breaking the bank. Nothing was too much trouble. Staff were fun and attentive. Would def recommend

This was our second visit to this pub we ordered drinks starters plus my grandsons meal on arrival of my grandsons meal the waitresse informed us the meal was hot with why did she think we wasn't capable to make this decision for our selfs??? Another waitress then came to take our order for our mains were we told that due to the chef not ordering enough products we wouldn't be able to have our choice of meals I was also told the new pasta dish was of the menu and it had been on the menu for a long time so why did it say new ??? We also asked to bear with them as thinks we're going off behind the scenes we also had the first waitress giving us one line comments not nice she was awful her face and attuide would have turned milk sour we asked to see the manager told us yes that would be ok but guess what that didn't happen then the waitress asked if we would pay for the drinks and starters we had we at no point said we wasn't going to pay from start to finish it was a shambles with no respect for their customers

Went fir an early midweek tea with family,very dissapointing,no spitroast chicken available,cold fries,luke warm sweet potato,very lacklustre dishes.only plus side was our waitress tried to sort everythink out,with numerous apologies,i think it will be a while before i try it again,it wasnt even that busy

After a long day in the garden we just wanted to eat something satisfying in a friendly atmosphere. Bernita greeted us as we arrived and took us straight to a table, the drinks arrived in minutes. Our order was taken quickly with Bernita making suggestions for extras and alternatives. We did not have to wait long for the food to arrive and it was delicious. The attention we received throughout our meal was friendly and attentive and always with a smile. We will be back again soon.

Arrived on a Friday lunch time to an amazing waitress called Sylvia. Polite, welcoming and very friendly! Thank you.

Visited this Harvester last week with my 1 year old son. The staff were really attentive and the food was delicious!

I find Harvester restaurants a bit hit and miss, I used to work in one whilst studying and find they have gone downhill and seem to be trying to become something they're not. Anyway we visited this Harvester on the way back home from a day out. The restaurant was dead. The food was really really good! Chips were hot and fresh and really tasty, spit roast chicken was juicy and salad bar was fresh. Waitress was friendly, can't fault it!

Fantastic service and food. Made birthday boys evening with a song and smile!Only issue was that the salad bar could do with being restocked regularly.

Long time since I had visited this pub, the service and food had greatly improved would gladly use this more often now

Holly was great oor waitress polite and very helpful thank you Holly for making our night the food was very good too

This was my first visit to the Dog and totally unplanned.The member of staff who greeted us was warm and friendly and as soon as I stated we had not been before explained what was on offer.The breakfast was hot and plentiful I certainly could and would not order all you can eat.An ordinary hot breakfast had double everything on it plus Continental.The next time I go I am taking my Sister for a treat.Well done.

Every time been to the Dog, Harvester in Redditch its been slow serving drink or forgot order, food poor value and last time food different to what described on menu!

We went in and was placed to a table pretty quickly, server was a little grumpy considering it wasn't overly busy but let that slide. We were given menus and before I knew it we were being asked what we wanted by a different server, who was very polite, everything we wanted they had seemed to have run out of, nether the less we ordered and we could help ourselves to free salad. I went up and by the time I sat down our food was on the table. I ordered the chicken with BBQ sauce and cheese, it was very dry and still cold in the middle, so I left mine. My daughter had pasta and complained it was really cold, I tried it and it was. We ordered a blue steak and came out really well done. We complained but they just said sorry, didn't offer to get us fresh meals or even warm them up. With that we paid our bill and left.

As my title say, we had a lovely relaxing time whilst at a family lunch. We usually go to the Solihull Harvester but it was fully booked so we went to the Dog instead. I'm so glad we did, it was far less busy than what we're used to and the staff had time to be super friendly rather than it being a bit like a cattle market with them waiting to get you out so that they can get the next lot in. Don't be put off by the location or how it looks from the outside, a friendly warm welcome awaits and we will definitely go back

I visited the Dog today with my family and we really enjoyed our time there. The staff were friendly, the food was good and plentiful. It's not high end cuisine but you get what you pay for and this was more than adequate.

Came here as passing through area for a weekend event. Saw the sign for a Harvester breakfast and thought , I know that given the Harvester branding, it would be of a decent quality. I'll be totally honest here and say that this is probably one of the worst places I have eaten in. Please take a look at my honest reviews before slating me. I was actually not going to put on a review I was that disappointed. However, here goes.1. Advertised as opening at 9am. However, the didn't open the doors into 910;2. The breakfast, whilst a reasonable cost, the actual ingredients were of very low quality. Cheap bread, cheap orange juice and the black pudding was vile. The sausages appeared to be cooked in an oven and as a result , were over -cooked and hard;3. I was looking for a side plate for my toast and there was about 10 at the breakfast area. Absolutely each one was dirty or had water stains/marks on them; never seen anything like it in my life;4. The male toilets were an absolute disgrace. Considering the fact that it was literally just opened that morning , there was what appeared to be ground in and crusty body fluids along the hinges of the toilet door. Additionally , the entrance to the toilet door had the paint worn away ( I appreciate this is normal ) but looked filthy as a result. Again , I have been to a variety of eateries and NeVER have I seen a toilet as bad; 5. The main entrance to the bar/restaurant is obviously used by smokers. Again, at this time of the morning , there was loads of cigarette ends on the ground;Positives The only positive here is the waiting staff , both ladies were polite and cheerful. Why didn't I complain , well, at 930am I just was in disbelief and didn't have for energy. VerdictThis place should be ashamed to carry the Harvester branding. It should be closed for a deep clean and refurb. Sorry guys.

Visited the Dog with my sister and daughter who is 2.We were shown to our table and given menus, I had to ask for a child's menu much to the disgust of the waitress. We ordered drinks to be told they didn't have the specific drink I wanted for my daughter, there was a bit of a theme for the visit as I had heard different waitresses telling several guests they didn't have certain things off the menu, I ordered a smoothie which was obviously straight out of a carton and charged £2.20 I think it was.We ordered our food then headed up to the salad bar which was pretty unappetising. Our mains came, well my daughters came first and we had to wait a little while longer for our mains. I ordered the ribs and my sister the chicken burger. I sent the ribs back as they were stone cold and pretty inedible, my sisters burger was tiny for the price with a very rubbery piece of chorizo. My ribs returned and this time they were greasy and fatty and I just couldn't eat them so again I sent them back but told the waitress I couldn't eat them as they had made me feel sick! Fair enough she refunded the meal price but still had to pay £25 for my sisters meal and daughters meal, I did have a children eat free voucher but apparently the waitress had already tried several that day and they weren't valid as it was bank holiday.I left the Dog seriously disappointed and certainly won't return until they learn to cook and the waitresses aren't so grumpy and miserable!!

Nothing to rave about. Been here several times when visiting family due to convenience. Nothing special, quick cheap and easy. Designed for meat eaters and glutinous individuals. Love the unlimited salad bar, again nothing special. But use it to fill me up before then having some protein.I can see the appeal for families with young children.

Well we called here on our way home after a long day at Croome Park and wanted a birthday celebration dinner and they went to great efforts to get fourteen of us in on one long table. The friendliness of the staff was commendable particularly trying to get orders out of the seven children. My only complaint was the quality of my meal a ribeye steak cooked medium with baked potato. The potato came out black and was sent back immediately I should have sent the steak back with it as it was so well done it was like shoe leather but mine was the only failure all the others enjoyed their meals but I was paying hence the poor review. The poor cow didn't deserve to end like this.

We came here for a Wednesday night dinner with the kids. They had had a flood the night before so the salad bar was missing some bits (understandable) but of the 5 things it did have nothing had more than a handful of contents in. The serving staff greet you with what they haven't got. Macaroni cheese (for kids) chicken strips for adults. The food was ok, nothing special. I order a combo that came with BBQ gravy, which was just greasy water, by the time of eaten the food the fat had solidified on top. Ordering deserts and again they start with the things they don't have. The service is slow, the toilets are downright vile and the whole pub seems like it's run by amateurs. I have been to many harvesters and normally have a good experience but not here! Avoid like the plague.

I have eaten at this Harvester restaurant on many occasions, but hadn't visited for a while. I took my son and grandson here today for an early dinner. The place was nearly empty, but it was only 4.00pm. They were quick to take our food and drinks orders, but we did have a bit of a wait for the food. Unfortunately, this is when the visit became a disappointment. My meal, which was a goats cheese, onion and pepper tart, which was a subsitute for the cauliflower cheese tart which they hadn't got, was really disappointing. The baked potato was awful. The waitress did advise that it wasn't very good but she would change it if I wanted to. I decided I could do without the potato so refused a substitution. The tarts were also very disappointing. I could only eat the central part, the crust was really thick and overcooked. My son's burger was just ok, he wasn't particularly happy with it, but it was edible. The sweet potato fries were not the best we have ever tasted. My 2 year old grandson wouldn't eat any of his meal, but as we could not be sure that he wasn't just being picky, I won't comment on his food. It is a real shame. I have always enjoyed eating there in the past but will certainly hesitate to eat there again in the future. I would prefer to travel to another Harvester a few miles away.

Came for a family meal and the food and service was impeccable. All the ladies on the floor are so friendly. The manager, Tanya, made sure we were well looked after and the young lady that looked after us went out of her way to make sure we had a good evening and made us laugh. Good place for family get togethers

Our greeting before we had even sat down, was, we have no steaks or sweet potatoe fries, someone forgot to order them. Well I though that does not bode well. We ordered a round of drinks a few minutes later we ordered the food. The food came in a reasonable time, it was well presented and hot. We were tucking into our meals when the drinks arrived with an apology sorry I thought I had brought the drinks they had been left on the bar. Overall it was a good experience but I think that was in part of having very good company.

First time in Harvesters, visited with 4 people, ordered rack of ribs and few steaks. Food was good, good value, will come back.

I enjoyed a superb meal at The Dog with my husband and parents yesturday. The staff were friendly and helpful ,our waitress,Sylvia was excellent. Nothing was too much trouble.We were using a voucher after making a complaint regarding another restaurant.... the difference in service couldn't have been any further apart. The salad bar was stocked with fresh produce which was good to see on such a hot day. The outside is neglected and in need of a facelift, the paintwork, the grassed area, windows cleaned,and some flowers which is a shame.Don't be put off ,it is still good value and we will go back!

You are lured in by the 4.99 breakfast. On arrival no one to greet you so you take a table and help yourself to a cuppa while you wait for the waitress. 20 mins later the waitress tells you if you want a tea of coffee with breakfast the price is 8.49. Now who wouldn't want a drink with their breakfast. Food was average very small portions of beans and scrambled egg so if you do go ask for large. Certainly wouldn't waste my money again

Had a very please nt visit was tekein care of look after after amd food was great had loverly time and the staff was very helpful ty

Arrived at 6.15pm on 14th July and was seated immediately and the waitress took our drinks order. Looked through the new menu for min 10 minutes, still waiting for the drinks to turn up. Finally ordered our food and then our drinks turned up. Usual visit to the salad bar, which is pretty standard. Main courses turned up 15 minutes later, which wasn't what we'd ordered. Due to the length of time we'd waited I couldn't be bothered to call the waitress over, thinking she'd come over and carry out the usual, how's your food. That never happened!It wasn't until wed finished eating and we asked for the bill were we asked if everything was OK? So we did finally have an opportunity to tell them.

After a eventful Saturday night with flowing alcohol Sunday morning I was craving some food and the need for a full English and lots of it was high. We couldn't decide where to eat and where would still be serving breakfasts at 10.55am on a Sunday morning. As we drove past the Dog in Mappleborough Green (Redditch) I noticed the unlimited breakfast signs outside. We turned around and quickly parked up in the car park. Before we went in we went online to there web site and checked the breakfast times. It advertises they serve breakfast up until 11.30. So in we walk (2 of us) at 11am and stand at the table like billy no mates for around 3 minutes before someone notices us and walks down from the seating area. After a request for a table for 2 I was informed they were no longer servicing breakfast to anyone coming in after 11am. I had a look around and there was around 3 tables and 10 customers seated. I pointed out we had been in the venue waiting for 3 minutes and was there by 11am. I also pointed out I had checked there web site that was clearly advertising serving til 11.30. I pointed out that there was only 2 of us and the place was pretty empty. I got a reply saying it doesn't matter what the web site says. They don't take anyone after 11. All my other points were ignored and dismissed. I turned, walked out and will not go back. Not even for an evening meal. No wonder they have such a rubbish reputation and reviews on here.

Attended for a late lunch with my husband and 6 month old. On ordering we advised we had the harvester app and it had a deal on for 40% off main meals. Was advised by our server that she didn't need to see the app and the meal would be calculated at the discounted value when the bill was given to us. Meal took 45 minutes to arrive nothing brilliant, sloppy presentation and tasteless. I went to the toilet while the bill was being prepared. DO NOT USE THE TOILETS. They are nothing short of vile! Vomit in 1, loose faeces in 2, badly fitting toilet seat in the other and the toilet brushes were black and full of faeces!!!!! On returning to my husband he had paid the bill as our 6 month old was starting to get upset he hurriedly paid the bill so not to ruin the dining experience of the other 4 customers. The waitress had not taken the 40% off the bill. The waitress came and apologised that she had forgot and assured me the manager would rectify this matter. (I advised her about the toilets to try and give them a heads up so other customers would not complain!) I went to speak to the manager who said it would not be honoured as it would look like a fraudulent transaction in their till! All round awful experience AVOID

Lovely family meal...Gamma who served us was brilliant...Very quick service , and very helpful with choices......The all in combo great...Ice cream amazing

Dropped by with colleagues on a way to a meeting. Everything you could ask for, great value, service and atmosphere. 241 deal is brilliant and the food was very tasty too.

Eaten here a few times nothing great pretty average, however thought we would try the Breakfast probably the most confusing menu choice ever produced, what started as a delicious looking breakfast at a reasonable price ended up like a Motorway Service selection, 50p here £1 there by the time we selected a cup of tea bill came to £16 what happened to the £4.25 breakfast ? Breakfast overpriced, main meals OK if you are into Salad from the all you can eat buffet.

Its been about a year since I ate here and was amazed by the new menu and the service seems much better. I had I want it all, and I will have this again on my next visit

The service is excellent, however my daughter and I both ordered sausages and mash, they came out, they were black, told the waitress who was lovely and apologised and took them away to replace them. The second lot came out and were also cremated, different waitress but also very apologetic and said chef had done his best to make sure they were cooked in the middle, told her they were inedible, offered us to order something different which we did and it was delicious. If you like your sausages blackened then order them here!!! A decent restaurant would have given us a complimentary meal after such bad cooking.

Went with friends and had a great evening. The food was good, (loved the salad bar too) and the staff were really friendly and attentive.

Can't fault this restaurant! It's family friendly, huge portion sizes, value for money and great service. The staff were very friendly and accommodating.

Came for food tonight and yes it was quiet but the standard of food was poor and the waitresses wasn't much better.. The one who 'looked after' us.. Decided to eat in front of us and then walk around with food in her mouth! I mean really! The food itself was wrong on so many levels, half the food tasted and looked like it had been left out for hours and my friend was given half a portion, if this place Is going to charge these prices I would expect them to deliver properly... Never again!!

This harvester is in a great location and is clearly a favourite of locals and surrounding areas.This visit was completely average, the food and drink is as it says in the tin.This particular visit the salad bar did not have the famous 'red devil sauce' to my disappointment! Service was again average.I visited this site because of a family's birthday meal. I would say this is ok to visit

My husband and I called into the Dog one Sunday morning for breakfast, it is an experience we will not be repeating. Our server was a newbe, we all have to learn and she tried her best. The meal itself was not up to standard, my husband had sausages with his breakfast and they were inedible, when he pointed this out to one of the servers he was told it was company rules to burn the sausages so the chef would know that they were cooked I have never heard this as an excuse for burnt food, we both had poached egg, which were a total mess and again inedible. Totally disappointed.

Looking round for somewhere to eat an evening meal we stumbled across 'The Dog'.Quite busy but soon seated the pub is typical of the Harvester type pubs.Orders quickly taken and food & drinks arrived within an acceptable time.Quality of the main course was good and plates soon cleared.The highlights of our visit was the lovely waitress we had in attendance and the massive sweet my wife and I shared.If you're passing call in its nothing special but still worth a visit.

We have been to this Harvester a few times and have never been too impressed. This time we booked a table for 12 over the phone and when we got there the booking had not been made. We were seated reasonably quickly and gave our orders. About 30mins later the waitress came to say that those who had chosen rotisserie chicken, one of their main dishes, would have to choose another meal as they had run out !!!!!! When the meals eventually arrived most of them were dry and over cooked.We had a lot of apologies but not any offer of a free drink or money off the bill for all our inconvenience. Needless to say none of us will be going again. We have been to other Harvesters and had really good service and meals, its a pity this one lets them down.

I've been here a few times with my partner most of the time the food is good and the staff are friendly..the only issue I have here is that sometimes I can be waiting to be seated for a while and the staff at the bar avoid eye contact, just a smile or just acknowledge the fact people are standing there might make people feel a bit more comfortable

Been to the dog in studley toady, 15 minute wait for a drink, 40 minute wait for our dinner at a quiet time and to cap it all, the Jamaica slow cooked beef was as tough as old boots. This is the worst place we have eaten at in the last 6 years!!Mr & Mrs J.Scott - Birmingham

Just moved to the area and thought we would check out a favoured chain, Harvester at the Dog. Dear me! We weren't seated at a convenient spot for 5 of us which wasn't the best start as it was hardly rammed. The waitress pretended she didn't see or hear us on more than one occasion. They didn't have any large ribs which is a first, so that's 2 of our party doubly disappointed. The food was lukewarm and took ages to arrive. We didn't complain because frankly we wanted out of there. We have enjoyed harvester many a time but wont be returning to this one. Poor form Mr Urban!