The Direct Pizza Company in Canterbury

BEST PIZZA IN CANTERBURY! Never had a bad experience, this is our regular pizza place and we'll never, ever go back to other places. Top tier!

I ordered 4 topping pizza and I received empty pizza. Horrible. Even if I ordered 1 hour ago, Delivery time is always late.

Ordered a Texas bbq pizza and got cookies free for me and my one year old son last night and we’ve been nothing but poorly all night and all morning will never use again!😡

Lovely filling and flavorous Pizza. Very good value for money and better than the present Dominos. Ordered for team at work and it was a treat.

Most disgusting greasy pizza Iv ever see. Toppings just fell off. I rang to complain and ask for a refund I hadn’t even eaten it and offered to come and take it back to show how greasy it was he then said food was all fine and put the phone done and continued to do so after I rang again. Most disgusting food with disgusting services. DONT NOT EAT FROM THIS PLACE MANY OTHER PLACES IN CANTERBURY FOR PIZZA!!!!

Amazing hot when it arrived and the best chips I've ever had in a takeaway 5 star. Delivery man was lovely and we enjoyed it all.

I have no quarrel with the service or delivery and would have given 4 out of 5. I am deducting a point for each of the missing ingredients. There was no pineapple, paid for as an extra, on my partner's pepperoni plus pizza (not sure what the plus means: minus might be nearer the mark). On my own four cheese pizza (quattro formaggi for the cognoscenti!) I could see the riccotta and the mozarella was apparent. No blue cheese could be discerned and no parmesan, either. A due forrmaggi is really quite boring. A shame as it was quite hot. Consider the amounts of money I paid over the odds as an unwarranted tip! A price worth paying, as a warning to ourselves not to order ever again.

Son in Law phoned to place an order and the guy taking the call was extremely rude and unhelpful. When he was asked to read back the order back he answered" is this a joke". Was then told he would deliver to his address any more. Avoid at all cost. These people were always very rude.

Ordered food through Deliveroo from them, I paid the delivery guy cash as he said I hadn’t paid by card and as I was outside in the rain, I gave him the cash and don’t think anything of it. I was also charged by card, phoned them up and visited them, they refused to acknowledge what had happened and wouldn’t take any responsibly for scamming me out of money. I also contacted Deliveroo and they couldn’t do anything for either as the delivery guy was there’s. They was rude and horrible.

Ordered the family meal. Pizzas were so tiny my 4 yr old ate one by himself! Toppings were not what we ordered. They were undercooked and cold. Rang to let them know the problems and they were extremely rude and unhelpful. I wouldn't go as far to give them one star if that was an option. It was disgusting. My suggestion is, dont order from them!

Received 2 tiny pizzas, one wasnt even what we ordered and when phoned to sort it were told not their problem. 2 adults and 3 children ended hungry. Dont even bother!

Ordered a tandoori hot pizza, salad and garlic bread. Food arrived nearly half an hour late, no salad was delivered even though i paid for it, and the pizza was thin base when i ordered deep pan, freezing cold and like rubber. Phoned to complain and was shouted at by staff on phone and called a liar! No refund given for the salad which was never delivered. Will never order from them again.

Treated ourselves to a takeaway tonight and my daughter chose pizza. Ordered online from this company and trust me won’t be doing it again EVER! Food was late, chips were cold and the medium pizzas we ordered turned out to be small. Called restaurant directly who stated that the medium was now the small. Definitely not worth the money if that is the case! When my wife called to find out sizes of pizza, the pizza sizes changed again to how they should be!! The service on the phone was horrendous. Refused refund when complained too. Still fuming 😤😡 as I write this! Gonna take it further as that’s how much it’s rattled me especially as it is just pizza!! If I could give a 0 star I would!

Shocking service. Took online payment with all details. I received an email to say the order was accepted. They didn’t even bother to let me know they weren’t delivering my order. It was only when I called, over 90 minutes later, that I was told. Terrible communication and took money under false pretences. When I asked for a refund they put the phone down on me. I will be taking it further.

I went here to get a pizza last night, while I was waiting for the pizza to be ready, I saw out there that the person who cleaned his ears with his hands and wipet it over,a disgusting place

¡Acabo de gastar 41 en una comida para llevar, la esposa y mis 2 hijos! ¿Te preguntas por qué la hamburguesa no viene con un rollo de papel higiénico, ya que sé que es ahí donde mi esposa y yo terminaremos durante la próxima hora! ! La peor hamburguesa que he tenido y mi esposa hizo eco de los mismos sentimientos ya que ninguno de nosotros llegó a la mitad antes de decidir bin. ! 'Chips' (use el término libremente) también eran repugnantes y como comer uno de goma de un conjunto de cocina de reproducción de niños. La única razón por la que evitaron una era la pizza que mis hijos se veían bien y ¡estaban felices con ella! ¡Nunca más para esta familia! !

Para una empresa para llevar que ostentaba "solo los ingredientes más frescos" esperaba algo fácil y bastante fresco. . . .La pizza tenía el sabor de que la masa estaba mal, también sabía como si hubiera sido frita y tenía un retrogusto horrible, también tenía lasaña vegetariana que solo sabía a placa congelada de colesterol. . .No es la peor comida que he tenido, pero un poco de publicidad falsa, creo.

delivered early which is a bonus! great pizza. wedges a little under cooked. friendly delivery driver and listened to special instructions.

Pizza and cookies were delicious. 10/10 - will definitely order again.

Pizza and cookies were delicious. 10/10 - will definitely order again.

Pizza and cookies were delicious. 10/10 - will definitely order again.

Always order my pizza takeaway from here. Nice average pizza and my order is always correct and on time :) Credit to the nice delivery guy that remembers where my house is and driving the extra distance.

Always order my pizza takeaway from here. Nice average pizza and my order is always correct and on time :) Credit to the nice delivery guy that remembers where my house is and driving the extra distance.

Food good but driver didn’t apologise for lateness; also unable to read house numbers!

Food good but driver didn’t apologise for lateness; also unable to read house numbers!

the pizza was good but it was basically a child's portion for me as I'm a big lad

We're staying at a local hotel and in a mad rush here and there it was great to just ordered some food to the hotel and be on our way. Thanks.

We're staying at a local hotel and in a mad rush here and there it was great to just ordered some food to the hotel and be on our way. Thanks.

Really quick delivery, great food and all for a decent price.

However the pizza was good, the Tuesday two for one deal was not honored and thus only received one pizza.

However the pizza was good, the Tuesday two for one deal was not honored and thus only received one pizza.

As always super pizza from DIRECT PIZZA. They deliver to us out in the sticks. The pizza was delicious and freshly cooked and arrived earlier than the estimated time. Thanks once again guys:)

As always super pizza from DIRECT PIZZA. Thanks once again guys:)

We use this service because it is, good value, reliable and great food.

Their fries are the best I have eaten in a long time and I enjoyed my burger a lot. They arrived really early.

Their fries are the best I have eaten in a long time and I enjoyed my burger a lot. They arrived really early.

Brilliant food best we have had in a long time a defo recommend to everyone :)

Probably the worst pizza in the southeast. How do they get it soooooo greasy? Why did they smother my veggie pizza in that much BBQ sauce when it wasn't asked for? Why did it arrive up all smooshed up as though it had been thrown about. Really awful, as though a conscious effort was made to create something so awful and inedible. Don't order from here, they clearly don't give 2 s**ts about their product.

Probably the worst pizza in the southeast. How do they get it soooooo greasy? Why did they smother my veggie pizza in that much BBQ sauce when it wasn't asked for? Why did it arrive up all smooshed up as though it had been thrown about. Really awful, as though a conscious effort was made to create something so awful and inedible. Don't order from here, they clearly don't give 2 s**ts about their product.

Wow amazing food everytime andfasr delivery service especially today I ordered and had the food at my door within 15 mins 🌟🌟🌟🌟🌟🌟🌟

1st time I have ordered and was very pleased with the service

Wow amazing food everytime andfasr delivery service especially today I ordered and had the food at my door within 15 mins 🌟🌟🌟🌟🌟🌟🌟

Pizza warm not piping hot plus late delivery. Had to call the company to find out where the food was especially as the restaurant is less than 10mons away.

we live half hour away but food is always hot and in time.

Quick services and friendly drivers

arrived on time, friendly service, amazing food

Food was very nice i will definitely order pizza again 🍕

Brilliant food best we have had in a long time a defo recommend to everyone

Pizza's fine but when we order my daughter some chocolate cake we don't want a milk drink, we want cake. I hope to be reimbursed or something. Don't suppose they'll arrive with the cake we ordered. Bah!

Very good service and very friendly delivery driver which is always nice to see.

they forget items i ordered so when you see this can you reimburse me my money i spent on thee items you forgot to give that i paid for.

DIRECT PIZZA COMPANI always good Food always hot Very good take away highly recommended

Earliest delivery than eta, as usual good quality

Really amazing food and very nice staff

Brilliant food best we have had in a long time a defo recommend to everyone :)

Delivery prompt and food as good as expected. Will use service again!

Excellent. Food arrived extremely quickly, delivery driver very friendly and food exactly as ordered. Will definately order from DIRECT PIZZA again. Extremely impressed.

Won't be using these again, ordered my food & when they delivered it wasn't my order, phoned them & was arrogantly rude!, they've told me about an hour ago they would send me my order again....am still waiting after an hour and half later!! Would much rather have my money back than the food.

Excellent. Food arrived extremely quickly, delivery driver very friendly and food exactly as ordered. Will definately order from DIRECT PIZZA again.CANTERBURY Extremely impressed.

Great crusty garlic pizza bread !

Nice and quick, hot food,friendly deliveryman

Good food. Burger was thick and definitely filling, chips were decent, needed a bit of salt. Pizza is also good, lots of toppings and nice thick crust. Delivery time was a bit longer than expected, but service was good.

Excellent. Food arrived extremely quickly, delivery driver very friendly and food exactly as ordered. Will definately order from DIRECT PIZZA again. Extremely impressed.

Such good pizza and you don't feel disgusting and greasy after!

Nice and quick, hot food,friendly deliveryman

Wow. Ordered a takeaway today, not only did it arrive 30minutes late it arrived cold and went in the bin. They didn't want to take responsibility for it. My advice- AVOID

Brilliant food best we have had in a long time a defo recommend to everyone :)

Very good service and very friendly delivery driver which is always nice to see.

Quality of the pizza was not good, oily, not as described and there was nothing similar to italian pizza at all, we had 5 kids to feed, none of them ate the pizza, saying it's horrible, £33 went to the bin. But it was easy to order and the delivery time was early.

Food was here before delivery time, pizza weren't exceptionally hot , but were very tasty, will be ordering again soon *************

Excellent pizza every time! Delivered exactly at the time we requested, always hot on delivery, thanks guys.

Top notch, nothing left of two 12" pizza. Apologies from delivery guy as it did arrive after time, but worth the extra wait. Would recommend and will order again from them at a later date! Thank you

Usually a very good place for pizza. However on this occasion they gave me the sh*ts. Won't be going back there for a while. Very disappointed.

food was perfect,quick friendly delivery will definatley be using you again.

great service great pizza we'll recommend

the food was not fresh and it didn't taste vey good. it was like eating reheated food from yesterday. quite unhappy , I wouldn't order again.

Delivered me the wrong pizza. Ordered the new yorker and got some disgusting thing covered in anchovies. Had to go out so didn't bother calling for them to exchange it.

Nice and quick, hot food,friendly deliveryman

Great food as always. Ordered for 19:40 however when received the confirmation the restaurant added 40 minutes into it to be delivered at 20:20. Not sure why, a mistake I'm sure. No problem, I just called and changed it to the right time and it was delivered bang on 19:40. No complaints.

Food was good and on time.TANKS DIRECT PIZZA.

Ordered a half pounder hunger buster with cheese, jalepenos, no salad and no sauce. However the jalepenos and the cheese were not in the burger! Very disappointed. The food was very tasty, i am disappointed however that i didn't receive what i ordered.

Delivered 20mins early, food hot and tasty as usual

Really good quality pizza. Lots of flavour, not too salty and great size.

Cold,tasteless Never again....

Always great food from here. The usual delivery man is so nice and friendly too. Thank you!

Excellent. Food arrived extremely quickly, delivery driver very friendly and food exactly as ordered. Will definately order from DIRECT PIZZA again. Extremely impressed.

Great service,quick delivery and lovely food! And hot! !

i ordered from here a few time and food quality is definitely getting worse.... my food arrived early (which was good) but the driver didn't speak english well and couldn't figure out how to give the right change.... so that was a bit annoying, but when i opened boxes, the food turned out to be a complete mess. i thought it might ve been a driver's fault but when i tried it i could tell it was not fresh and it was just gross tbh :\ i also decided to get a dessert (cake) and it was tastless and really greasy. chicken nuggets also tasted like quorn stuff which wasnt nice. don't think i ll be ordering from here any time soon and would not recommend to anyone

food was hot and the calzones were really tasty excellent service

The first time I have ordered calzone and it was lovely. Food was excellent

Tasty Pizza and Excellent Service

Fantastic! Magnificent! Superb! 10/10 would eat again!

Pizza was stodgy and greasy, garlic bread was just toast with cheese. "Free pizza" not delivered as they "didn't have the base" despite saying we would upgrade to the medium and pay - just ignored and delivered half the order! Rang to complain and was told "what do you want me to do then?". Not happy. Valentine's Day ruined.

The garlic pizza sauce is actually garlic mayonnaise. Why would they do this? A grim surprise when I was expecting a garlicky tomato sauce- should make this clearer. The base was very good though, fluffy and fried like an old style Pizza Hut deep pan.

Pizza was dogshite. Chips were dogshite.

The pizza was delivered 40 whole minutes early.

Delivered slightly later than initial time given on Just Eat, but we do live in the country so can't complain! Very good pizza, much tastier than Domino's, Pizza Hut etc!

The last 2 orders have been delivered a lot faster than suggested and piping hot!

Having ordered my pizza via the 'just eat' website I waited for the delivery which was stated as being 55 mins after the order was placed. After 90 minutes I rang to ascertain the status of my delivery only to be told in a extremely nonchalant and unapologetic tone that I hadn't received the order as it had been rejected. Whence I enquired as to why this was the case I was informed the courier had broken down. Apparently the management at the direct pizza company feel it perfectly acceptable to disregard orders and expect customers to wait indefinitely for the product to arrive without informing them that there might be an issue thereby giving the customer the option of using another service. It would seem that pizza direct north gate are supremely confident in the amount of trade they have and, as such, needn't bother with basic service standards. Good for you pizza direct, you will never have any trade from either myself or anybody else that I'm able to influence( and being a landlord of two busy pubs, this is a significant quantity of potential trade). Disgraceful, cocky & overconfident.

They didn't deliver the Chicken Wings Hot & Spicy, but BBQ chicken instead.