Subway in Canterbury

Once my meal was already 2 hours late, it was marked as delivered but never arrived.

delivered to wrong address no number to call the subway to explain the address was wrong and needs to change so I didn't get my order I spend £18 and got nothing ... very poor

disgusting food ingredients cheap no sauce freezing cold not toasted and vile

no cheese on a cheese pizza 😢 👎 muffins not good, taste old and stale.

I ordered a foot long, got a 6-inch, and after spending £23 on two items I was too in shock to complain about it 🙅

The food got to us cold and battered. The delivery time was appalling we ordered it for ASAP and it said it would be delivered in up to 30 minutes and the delivery time

Good delivery time, but item was missed in the delivery

The Vegan meatballs, were inedible. They were very hard to the point I somehow broke my brace and struggled to get a knife through another one.

Great quality and delivered on time

was left in the middle of the path up to my house

The meatballs was too hard to eat and the sauce was not nice at all. The staff need to put more salad bit in the salad box as it was only quarter in the box me and my mum was so disappointed with the meatball and how much salad we had in the box 😞

Absolutely disgusting the chicken looks like it’s been chewed up and spat out on to the sandwich. I asked for my sub to be toasted - it was stone cold. Churros are so pale it’s basically dough. Never again - over £20 wasted

I was missing some of my order but the rest was good

cold food , nachos were beyond soggy. Won't be ordering again, was disgusting. Do not order from here

Not sure what celebrating sexuality has to do with ordering a sandwich but nice flag justeat. What happened to the black lives matter one? Not the current thing I suppose. Great food, thanks.

It's Subway so not expecting prime cuts or anything, but toasted bread felt stale and rotisserie chicken was dry. Definitely not worth the money, which included a non-optional bag fee, maximum service charge and delivery fee

The food was cold and the nachos were very soft by the time that they got here

Didn’t get my ready salted crisps

food had salad in when requested no salad also only a couple of pieces of meat in each and hot sauce in all subs when not asked or ment to come in the sub and I cant eat hot sauce as I don't like spicy meatballs and the pizza bread was all good

Waited an hour for delivery but food was good and driver very polite.

Had a footlon f with cheese and peppers no veggie filling what a waste of money

Food never delivered. Marked as delivered but never showed up. Restaurant phone number just cuts off.

Gopal was really nice .. he served us amazing fresh subs..

polite helpful staff, always clean and tidy.

Food was OK, not very warm like it was on the side in the restaurant before being delivered. Turned up very late, not impressed and normally food is lovely and comes early

My drink wasn’t with my food a oasis.

won't answer phone after sending a 6" instead of a 12

The food was absolutely freezing when it arrived and the drink I paid for with the meal deal also didn’t arrive. This is so disappointing and unacceptable.

Took nearly an hour to make 2 sandwiches and missing items

Drink was not there. I want refund for it.

Why do they put a cold drink in with a hot sandwich ridiculous also they sent the wrong cookie and I’m allergic to nuts

Bought 2 footling meals, didn’t receive either of the cookies paid for, tried calling the store but they don’t provide you with a phone number and the one online isn’t a local one.

Tasted good but Nothing in it. Very disappointing.

great quality food, servers were so polite! x

from placing order to delivery it was over 45 minutes and I was missing my drink

Ordered 2 subway meal deals, didnt get the sandwich at all for one of the deals and was missing both drinks, still took the full price of my money, highly dissapointed

Didn’t get the drinks we asked for, wouldn’t have been so fussed if they hadn’t given us a drink we dont like or they rung to ask us our preference. My subway wasn’t really toasted as the cheese wasn’t melted either. But delivery time was early.

The Appletise missing from order! Please deliver as paid for

ordered over 45 mins ago and still came 10 mins late

No cookie that I purchased with my meal

Food was stone cold and delivery time was shocking. Dossers

after a very long wait my order arrived missing an item

Order was very late. Order was wrong- incorrect drinks. Subs were not toasted. Food was cold.

Driver tried to deliver totally incorrect order, when tried to contact store the line just goes dead. Won’t be using subway from Herne bay again. Only rating 1 start as can’t rate zero!

Took over an hour from ordering it for it to arrive

They didn’t even bother to toast the sandwich so I had to eat this thing cold. And they messed up on the drinks again.

Replaced the pickels I asked for with jalapeños which I'm allergic to and didn't say anything!!

Bag been ripped open and no drinks at all in the bag !

Wrong drink and wrong cookie. Not the first time it’s happened

Kept changing delivery times. Food cold and missing drinks

The time constantly got higher from the moment my food was with the driver. Nachos are now cold

The food quality was terrible, the food arrived stone cold and the bread was hard! I would like a refund.

The chiken bites were stone cold and so was the sub and the delivery driver left it on the floor out side and left when I opened the door won’t be ordering again from u guys I would like a refund

Great job mate was very tasty, still warm and well made

Could have given more pigs in blankets.

arrived on time some fillings missing fron order but that seems to be normal with subway

My order did not turn up? I would like a complete refund on the order!

Disappointed in delivering time

FUMING 😡 Missing item!!! And delivery instructions ignored!!!!!!

Nachos were over cooked couldn’t eat and the sub was cold also gave me the wrong drink

4x tiny pigs in blankets for 3.09!!! An absolute rip off, don’t waste your money.

Great customer service. I was slow making my order and the staff did not rush me at all. Very polite and well mannered. Food arrived quickly, hot and tasty. Premises were very clean. I see this Subway has lots of bad reviews, not sure how as my experience was excellent.

Really nice fresh subway Polite staff and helpful dont rush with your order .Lots of thank you so very nice place to pick up subway if your in the area . We had Italian cheese bread,tuna tomoto ,red peppers and sweet chilli sauce. 😋

Wrong crisps but still like them but doesn’t matter

Cold and soaked through. Took nearly and hour and half to deliver for a 9min car drive. Will not be using the app again.

Wrong drink gave me a 7 up instead of Gatorade and wrong crisps not sunbites

The delivery driver left the package outside without knocking, where it got soaked in the rain. YES, you're working, YES it is raining, and YES you can stand there and get wet. I don't want to hear rubbish about how you don't get paid enough. Do your damned job. It's your own fault if you're not suitably attired to work in the rain as someone who makes <deliveries>.

ordered through uber eats and even though i ordered the bowl of meatballs they didn't turn up with my order, i tried phoning them to resolve the issue however they seemed to just ignore the call despite me ringing them for several minutes

Wrong order delivered. No rectification. Not happy about this at all.

Wrong sauce in the chicken nachos and wrong sauce in the footlong meal

Wrong crisps asked for sunbites and got sensational crisps

Really efficient kind team members food is subway not haute cuisine but nice and fills a gap xx

But disappointed, sandwich came un toasted so of course was cold and instead of having melted cheese, I just had a cold block of cheese (ordered extra cheese) with a bit of salad and bread. Melted cheese in a sandwich is what makes its great.

Asked for sandwich toasted and received a tone cold

I suppose there is a reason I have never had subway before. Tasted like it was found in a subway. £30 for a couple meal deals.

Delivered the wrong order, won’t be using them again…

Ordered foot long meal from the app hoping to get it delivered. Ordered another sub through Just Eat, put the order reference number in. Explained I’d placed that order and to be delivered to my home address as I’m unable to collect. The driver only delivered one meal to me

The food is cold late, 40 minutes but the app won’t let me change it

Took a while to have a courier assigned, not an issue, I get it’s busy. Food arrived within 5 minutes of courier pickup and was stone cold all the way through despite having multiple toasted items. Receipt on bag clearly states do not cook hot food until courier is assigned, but im confident it was toasted when the prefer was received and sat waiting 45 minutes for the courier to be assigned.

Missing cheese from sandwich. Thrown together sandwich. Cold and squashed cheese melts!

I wanted a Gatorade and was give a 7up which I don’t like! Thank

Ordered a foot long and was delivered a 6 inch

Food was okay… we ordered a bottle of Pepsi max and was given full fat tango, as my partner is diabetic he could not drink that.. the sides we very small and cold…. Definitely would not order the meal for 2 again

Wrong crisips, cold nachos and 2 Wraps not toasted even though I selected toasted

Ordered 1 sandwich. took hour to delivery and turned up stone cold

Not made woth care or worth the cost.

Forgot two of my items , and my sub was stone cold

An hour late, no apology or anything.. Will not order again. Wasn't impressed with the food at all..

Absolutely pathetic service I live 2-3 blocks from subway and all my subs were to be toasted and they have all shown up cold McDonald’s would have shown up quicker and warmer 100% NOT satisfied!!!

Unfortunately a few ingredients were missing from my salad!! Bit disappointing 😞

What have you done to the menu half of the stuff is missing and you can’t change the popular items to dietary requirements

Food that arrived was good, However, the cookies were completely missing from the order. First time this has happened.

The food was cold and hard the delivery time changed to an hour later than original

My cheese bites were stone cold from where the driver took a while to get to me, the sub and cookies were fine tho

things missing and no way to contact the store

Haven’t come toasted so won’t eat it . Wasted my money and can’t ring as phone number don’t work . I’ll have money back please

Food was disgustingly cold when was meant to be toasted, took 1hr to arrive. The food ended up in the bin, sides are stone cold and inedible. The only good thing was the cookies. boxes were flattened and food squashed. Really really poor service from Subway, expected better standards. I would not recommend this Subway at all. Steer Clear.

Great food and service Downside delivery fee expensive £3.49 plus 99p service charge

Ordered at 1 didn’t turn up until 2:30! Cold, soggy stale tasting sub! In correct number online so couldn’t even call to see what was going on and cancel! Really disgusting service.

Please tell the delivery driver i said thank you! Excellent food!