Burger King in Canterbury

I paid for 2 smoky bbq dip wich were missed

Should check orders as making them as I can’t have lettuce and had to pick it all out of my chicken royale. I did ask for No lettuce when ordering

ordered just after 6pm. order arrived at 8.45. barely warm, so had to be reheated. very very disappointed and will take it further.

Haven’t received my order yet , I’ve paid for it so please deliver , it’s been over a hour , says it’s been delivered but it sure wasn’t delivered to my house , refund at least if you can’t fulfill my order

ordered for 8pm was very late and just warm

everything was cold. my fries were half empty and the drink was warm. x2 because this was my treat to my son as we had a busy weekend. I feel i wasted my money as we ended up throwing most of it away.

the delivery left without giving me the food

All was good, food lovely, the food a little cold hense 4* other wise it would have been 5*

poor customer service from delivery driver, they phoned reporting they were in the car park, they hung up with out answering me, they rang the doorbell, no hello or good bye, very rude, food was cold and had to be reheated very poor show

Note the following does not relate to the staff who were friendly and efficient. As to other details, it was dire. They only have two ordering stations, both were occupied and both took several minutes to clear as those using them went through the labyrinthine process of ordering. The buns seem to have changed and now break up, no matter how carefully you eat, making the whole process even messier than before. The toilet is permanently closed, meaning you have no way of washing the grease from your hands. All in all, a horrible experience.

Delivered quick and hot. Delivery driver comes across as a nice guy

wrong items delivered and missing items from order

Chips was cold... Burger was thay small I struggled to find it and I was missing my sauce

What arrived was completely different to what i ordered

Food is lovely and the delivery driver was on point respectful not pressing my buzzer meaning my kids stayed asleep. Perfect order and delivery

Great if you like cold food and warm drinks

The driver gave my food to someone else

No straw with thick shake made it very awkward to drink.What was I supposed to do?

Driver didn’t want to come down path had to go and collect

Time was ok however food was cold and missing food from the order, driver spoke very little English, told me to call just eat which I did but just diverted to an automated call

The worst Burger King I've ever been to

Friendly staff and good food! Will be back

Food arrive cold!! Abysmal!!Poor delivery!!!

Had a wonderful experience at Burger King. The staff were so helpful and friendly, the really made sure I was getting the best value for my money.

Very quick service even in their lunch rush, staff were friendly and very helpful. Great restaurant atmosphere, we will be back.

Adriano served me . Was an amazing experience and gave me a great dining experience. Very smartly presented and got my order out in less than a minute.

Richard served me and was very friendly and smiley always good when I go

My food is cold and damaged drink

It's interesting that a place puts meaty bits on the chips and messes up an order when you order 2 vegan burgers. What a way to make two people quite sad about their food. Unsure how this could have been messed up but thank you BK team. We had to throw out the chips.

Driver was a nice and friendly. Food was good quality

Food hot and quick, orders correct. Quick and easy stop gap.

forgot items in order and don't answer phone

Couple of school kids ruining the atmosphere but staff are amazing

Really fresh and isn’t like cardboard like Mac Donald’s ❤️

We came to eat with my family every year. This year my wife and I are coming for the first time after ordering 18 pounds, I ask someone at the cash register. Where is toilet? To which she answers upstairs. This one downstairs was out of order. I asked the person in charge, can you help me with the wheelchair for the toilet, and he just laughed in my face and said that's not my problem, and he turned and said, your plan. So rude, he does that to every wheelchair user. Goodbye Patrick

Lovely!! Just gutted I didn’t get sweet chilli sauce with my halloumi fries :(

Dear google review, BEST BURGER KING IN THE UK !!!!! I promise I will never order from another one in my entire life. I ordered on Uber eats and asked for a request and without a question my request was accepted. Who ever made my food I had my faith in you and I wasn’t let down Sincerely B B

Bad everytime from Burger King always wrong

The drink, although paid for, did not arrive. Both portions of chips were cold.

I asked for extra onion and got no onion at all . no sauce either!

The food was delivered but they forgot the Coke drink that I also ordered

gave him a tip was very rude to discussed in

My address is 24 Heaton Road not 22

Driver clearly had multiple stops en route to my house so food was stone cold and only received at third of money in credit in return. Very poor !!!

Whole order was wrong , £30 down and they don’t pick up phone

Gave wrong drink. And had the wrong side

food was cold, soggy and waste of money won't order off them again

Delivery time was absolutely great, but received the entirely wrong order. Have had to request a refund

warm food and great delivery driver

Driver left with my food and did not even contact me

Fantastic service phoned a guy asked for extra onions, was a nice person and very friendly would 100% order again

Wrong drinks delivered and cold chips

Adrian was charming and passionate. Loved our visit today. Thanks

Eaten at Burger King chains for ages, being my favourite fast food chain it makes sense. Canterbury Burger King however has given me awful food poisoning, on top of that the customer service was non-existent at the tills - the most monotone, emotionless staff. Had me spending 2 hours of my 4 hour flight in the bathroom the day after eating it, and has practically ruined my first day of my holiday. If you appreciate your gut to be in good health, avoid Canterbury BK. (Most other chains are okay)

It wasn’t the nicest burger had fatty and gristle bits and the chips was cold hard and no salt

no food was delivered yet money was taken

Fast service and good burgers- classic BK 👍

Went here for lunch a few days ago. Food was good and the staff were friendly. Left with my food within 10 mins

Nice food, helpful staff, very quick service, will be back again!

Dirty and toilet out of order. Burger was ok.

Nice food and staff are nice, s9metimes gets very busy that some things fall through but all in all worth it.

Should check before you send orders as you sent a mixed frozen drink when I ordered blue raspberry.

Lukewarm Softdrinks "Use the other machine", was almost out of choices, and guess what? Lukewarm. I'd recommend an emergency shutdown of this place to avoid further damage to the brand.

very quick followed my instructions

Don’t fall for this deal, basically child burgers, rip off

Food was cold due to the fact it was delivered on a bicycle which is odd for Just eat

Bought a 2 burger deal and only got one of the burgers - just order from a local restaurant instead

Large cookie dough ice cream was not delivered.

“Loaded cheesy fries” were undercooked and had only the slightest dribble of cheese on them

Brilliant place, lovely staff and food is ready quick

Overall good, however it did not include my dips.

Food was amazing also service was excellent.

our food was missing parts of the order

Great food great service very happy :) Clean and tidy :)

Amazing food friendly staff I have never been to a quicker fast food wouldn't go anywhere else

Service was amazing, speedy as I went in as they opened just after 11am fresh hot fries, perfectly salted too (always a bonus) . Will go back for more food next time, value for money as well. Members of staff were kind and pleasant great atmosphere, manger was always chatty too which was great to see.

Lovely hot food, great service, thank you

Came here on my lunch break and was really impressed with the fast service! Food was fresh with crispy hot fries and the burger was juicy. Glad I stopped off here will be making this a regular lunch spot.

Food nice and hot stuff was herry helpful didn't have to wait long for my food over all hevrry happy thank you

Had everything but two cokes which when asked the driving where the drinks were he said that the lady said that they was no drinks on the Order when my receipt said there is.

Better than McDonald's but could do with improvement.

Food was stone cold and tasteless

I don’t order Burger King as much as I used to, but when I do they always get my order perfect, always arrives packaged well and hot. ✨

Lovely and friendly driver thank you

Asked for mayo and was told it's 30p, no problem, was then told to buy it with my meal as he rolled his eyes... Went back up for some napkins to which he had to go get some out the back as none were out and slammed them Infront of me, sighed and walked off. REAL POOR SERVICE

Didn't get an order at all. Waited all the time for a delivery. Didn't get a phone call - nothing. All of a sudden I see that it's marked as delivered.

Took 25 mins after being collected to be delivered. Cold and very squashed. Very disappointed!!

Apart from screaming children, the food was nice and staff polite and friendly. No napkins given despite asking a few times.

I didn't get the choice of fillings requested

Fries was delicios, you get better with quality of products.

Such a polite and friendly delivery driver really brightened my day 😊

they included onions when i specifically said not to

My Address needs sorting on your maps

chips cold and rubbery no cheese in rhe burger which I did pay extra for

Food was not picked up by delivery driver

The food was excellenty prepare, it was delicious! Credit to burger kind I will 100% be back again.

Meal not the hottest but quality was good

Asked for it asap and was not disappointed really quick delivery, polite driver Thank you

Food was hot,fast delivery. Very nice delivery driver

My vegan nuggets and fries were cold