The Dining Room in Cannock Chase - Phone Number, Reservations, Reviews

Visited with friends on 27th December. None of us had been before and none of us had been to any of the unrelated previous incarnations at the venue. Unsure if it was the fact it was lunchtime we went but from the board outside we expected burgers, kebabs etc. We got a huge shock when we went in. The venue was small and nice enough although cold and it had an odd smell about it. There was a heater placed in the room which was chucking out a lot of heat but not enough to take the chill off the air. We ordered coffee and were told the coffee machine wasn't working, no problem im good with instant or whatever way you can make coffee, its all good with me. This coffee was awful though. It was hugely reminiscent of times gone by and going to an infamous near by greasy truckers café where the coffee only tasted of smokey bacon crisps. If it was instant coffee it had either gone off/was stale or just hideously cheap. Now onto the menu... all that was on there was sandwiches/nacho type things and the like with the only hot options being fish and chips or a fry up. Not what we expected from the board outside. We ordered and then waited. Waited. Waited some more and then to top it off we waited a bit more. 4 sandwiches and 1 fry up took almost an hour to reach us. Luckily we were busy catching up and the cocktails we had were nice enough although nothing special. When the food arrived it looked nicer than it tasted. My partner couldn't even eat his seafood open sandwich as he said there was too much mayo on it but the seafood was rubbery as if it was frozen but been over microwaved to defrost it. one thing I can say though was the one person who was working that day was lovely and very nice. All in all a shocking experience from a venue that is currently trying to provide something its failing at miserably. We wanted delicious food as shown on the facebook page in their pictures and the menu, we got a long wait, rubbery prawns and bacon coffee. Wont be going back at all.