Hedgeford Lodge in Cannock Chase

Small plate fish and chips and Captain Morgan White Rum and Coke very good. Very prompt service even though the pub was busy. Good value.

Usual busy 'Spoons' but you know what you're going to get. Cheap prices. Unfortunately the table ordering app wasn't working so had to order at the bar. Staff are on the case and service is good, even when busy.

Good atmosphere and good company

Food not very appetising. The place is warm & friendly, whilst the food, after being sent back once for being served cold, on being replaced, the best you could say is lukewarm… & bland. Why is it some chefs can’t understand their primary job is to deliver your food hot…? ☹️

4 times we've been here this year and they are still serving cold breakfasts I've tried speaking to the manager and nothing has changed It's seems that beans are served from a beau Marie that isn't keeping the temperature up, today I asked for my breakfast to be microwaved and was told it wasnt possible I was offered a new meal and guess what, it too was served cold I think I, ll just give this place a miss in future Another £28 down the drain

Food was stone cold took it back and had to wait ages to reorder, hubby had full English and that was only lukewarm, bar staff were very polite helpful and couldn’t apologise enough, kitchen staff definitely need to get their act together.Will be along time before we will return very disappointed.

I was extremely disappointed by my recent experience at Hedgeford Lodge. We ordered three portions of chicken wings with extra blue cheese sauce but were served the wrong items twice. When I brought this up with Chelsey, the manager on duty, she was unprofessional, dismissive, and blamed us for the confusion rather than helping to resolve it. I even clarified, “If it’s my fault for the way I ordered and didn’t specify ‘10 wings’ instead of a ‘portion of wings,’ then sorry for not being on the same page. But can I please just get what I’d like to have from the menu?” However, her attitude remained unhelpful, leaving us feeling unwelcome. We later submitted a complaint through the online portal and received a response that was even more dismissive than the experience itself—completely unacceptable. For a place I’ve could enjoyed, this visit was a major letdown. I hope management takes action to ensure better service for other customers in the future.

Never get bad experience really. But this one you could only say was good

Cozy environment. The food and drinks came quickly. My family and I had a lovely time there.

My friend and I had pasta Alfredo with chicken. We both had to send it back as it was cold. The server said that they would remake it for us. We watched them put it under the heat lamp. We then had to wait another 25 minutes before we collared someone to ask where our dinners were. They then brought the same dinners out that had been transferred to a new dish. We could tell it was the same dish as there was wilted rocket throughout and the chicken was mixed in with the pasta and sauce. It was also chewy, overcooked and even some parts were burnt and inedible. The pasta was like mush!!! We ate some as we were hungry but it was spoiled food. Re-warming chicken under a heatlamp is unacceptable!!! I'd had this a few nights ago and had been telling my friend how nice it was. That's why we went there! Huge mistake! Very disappointed 😞

Brilliant! Absolutely rammed like pubs used to be. Lovely mix of people. Would go again.

Always a great place to go for a quick bite at lunch or dinner

Great range of beers. Great food. Staff are polite.

discriminating against customers

Bang on spoons really good service very good service

WARNING Don't go there with a dog and sit in the "garden" (artificial grass isn't really a garden). They will wait till you've got a drink and then ask you to leave.

Lots not available seemed to be on rations for things. Not a good as other wetherspoons been too.

Breakfast, burnt bacon, slightly warm ash brown, sausage acceptable, eggs ok.toast average, mushroom ok.

Decent priced beers, good atmosphere

Lovely pub and great food for the price,you know what to expect with a Witherspoon's, but this pub is above expectation

Have used this wetherspoons numerous times as local and keep trying to give them the benefit of the doubt. Orders are always missing something so ask for missing item which always arrives after we have finished. Eg Tuna mayo arrives just mayo, breakfast arrives without bacon, seperate orders don't arrive. Does not matter if you order at bar or on app something always missing Often run out of things on menu, sauces, milk etc and food is often cold, tables often left dirty and stacked with plates. It's OK if just going for a drink but food is very hit and miss.

Still que in a line only ever 1 staff on So slow use the app when it works

Great food, lovely bar. Nicely spread out tables. Lots of hidden nooks in the pub to find a space to sit. Big open beer garden with lots of tables. Food is of a good quality, staff are helpful and friendly.

Clean tidy and friendly good food at good prices a typical weatherspoons. Good value

One of the worst breakfast ever specifically ask for runny eggs and they came well done bacon when trying to cut it it snapped beans dried up very very disappointed £6.59 not cheap anymore for rubbish was originally having egg benedict but was told ran out of poached eggs but got eggs for fried ??? Wasn't asked how food was at all . Definitely would not eat here again.shame really because we like the pub.

We use hednesford weatherspoons often but last night was awful, I asked for cheesy naan with my curry, got a plain naan with a slice of cheese on it yes 1 slice, table was dirty had to clean it myself not at all happy with this visit.😡😡😡😡😡

Never been here before, the place was jammed pack with customers, here we go I'm thinking we will wait for our food order forever, not at all food came within 5 minutes of ordering, food was lovely, drinks great, service very fast and friendly, value exceptional 😀 well done

Best wetherspoons beer garden ever, food is OK service for meals is good and service via the app is good but may have to queue at the bar as not usually enough staff on but still love the place

Disappointed with the service today. Went with a friend for lunch, it wasn't busy yet we were left standing at the bar for over 5 mins. There were 3 female staff and not one of them acknowledged us while we were waiting to be served. Felt as if we were invisible! My friend has anxiety and was getting a little agitated us having to stand there to be served. No apology for keeping us waiting either. So cannot say that we received good customer service today. Apologised to my friend and told her that its not usually like this (then again have been served by the male staff on previous visits and received good customer service). There were quite a few tables that hadn't been cleared and yet as I said the pub wasn't that busy. So wasn't impressed with the place today, at least the food tasted good.

Honestly a really lovely place, the building is beautiful. The staff have been lovely and cheerful, very happy answering questions. And the food was great as you always get from a wetherspoons. Will definitely come again.

Me & my partner went here for some lunch & we had problems ordering saying the payment hasnt gone through so reordered & this time the order went through. The waitress came over with 4 drinks and we said we only wanted 2 as the order went through twice, we was met with a hostile response & food never turned up until we questioned it! I think it was the manager that said we have had the duplicate order refunded but nothing has came through yet. Normally this spoons is good but we left majorly disappointed!!

Gets very very busy especially at weekends. Queuing out the door to get service is the norm here! Best use the app.

Really disappointed, mom's treat, waited 25 minutes, which was fine but when food arrived it was barely warm, £30 paid and mom didn't enjoy her tbh neither did I. No one came and asked if everything was OK! Poor, regularly come here but will think twice in future..

A nice Wetherspoon located in Hednesford. Went late morning for Breakfast. Food served promptly and quantity was consistent with other Wetherspoon pubs. As we were a group of 7 made use of the little annex room.

Quirky boozer but really nice worth a try all different rooms inside spoons pub

A Spoons is a Spoons . Nice venue, nice atmosphere, and nice bar staff. The food was tasty and cheap. Please just clean the tables more often.

The girl Tammy who took my order today was extremely rude. She stared at me looking annoyed whilst I ordered at the bar looking disgusted to even be there.

A very popular weatherspoon pub good atmosphere, would definitely go again

The establishment offers exceptional culinary delights and beverages complemented by truly remarkable customer service.

Our food order took 30 minutes to arrive, and then there were missing items off 2 out of the 3 meals. Despite that though, food was nice

"Update. Friday night, really busy. Extra staff, service is excellent, tables are cleared swiftly with friendly staff. I am changing my 1 star to a 5. Well done to everyone involved in changing this Wetherspoons around." This Wetherspoons is heavily understaffed. I visit regularly and quite often find that I can dine and have a few drinks, the surrounding tables are never cleared or cleaned. The que to the bar is always 30-40 minutes during busy times. Glasses are stacked up or a shortage as nobody is cleaning solely. Must do better.

I came with my boyfriend on our first date and we had few drinks and lunch the food and drinks were delicious we did have a hornet in the pub but the manager was so good she got it out of the pub I would definitely come here again the best wetherspoons there is 😁

Tables let it down usually full of empty glasses and plates and could do with a good clean But it is one of my favourite spoons

Gave us the wrong food and terrible service but when the right food was ordered it was nice and crispy

Can't order food or drink to smoke area tables, which is a bit bad when que is out the door and your disabled and can't stand, then being told to get another table and order drinks then go to smoking area to drink them with walking sticks mmmm not good. So we left.

Lovely spacious pub with nice garden and outside seating.

Just a classic wetherspoons. Been to one, been to them all 🤣

We ordered vegetarian breakfast which arrived a little bit late. Overall, this is a gd Wetherspoon

Went there today food was diabolical had American cheese burger and 8 chips yes 8 no cheese on it either and jacket potato with cheese which must of been cooked the day before couldn't even cut it £16.00 down the drain never again

Been tonight and the security asked my partner to leave but had no reason for this he said he was drunk but everyone else was i think it was because he was foreign and they were being racist

Can I ask that on a nice day when table service comes out they don't take empty glasses back with them ? The garden here is pretty full but people are putting empty glasses on other tables which are full of empty glass. Therefore people are turning away. It's so uninviting.

The staff were polite, friendly, and knowledgeable

Nice pint of Guinness, good selection of beer with lots of options. A very nice and clean wetherspoons

I have been going here once a month for several years for a girlie lunch and catch up. It is very popular. However the last couple of times the food has been either cold undercooked or greasy. There were not enough staff to cope. Tables weren't cleared or wiped down. Queing for ages to get a drink and order food and staff continuously moaning. Felt sorry for them. May have to consider somewhere else.

One of the better spoon. I have been in a few all over the country and hednesford has always been better than most. The food was on point.

Great pub, Old building with lots of private nooks and crannies. Excellent gluten free menu

Drinks prices were very good, but queuing at a long bar for service was frustrating, good atmosphere but decor and carpets n eed refurbishment

Usual great Weatherspoons pub - I've never waited > 5 mins! (But I don't use an app!)

Always reasonable prices lovely garden and yes toilets are upstairs lol

Lovely grand looking building and lovely inside, rooms branch off from the bar for a very cozy atmosphere, lots of seating outside too, toilets located upstairs, ladies toilets are lovely, everywhere is very clean, recommend a visit if you are in the area.

Had curry 2 adults was pricey and bland small portions, if fancy curry again will go to indian restaurant and get proper curry for same price as well. Very disappointed in visit.

Would just like to give praise to a member of staff named Katie Clay. She is 17 years old and on Easter Monday she was running the floor on her own and it was very busy. She coped amazingly well even though you could tell she was stressed. I think the manager could be more in tune with what is going on there with staff under pressure.

All day breckie, under cooked bacon, tasteless sausage and only 7 chips. Spoons prices gone up and portions gone down. Disappointment👎

Very busy, some empty tables but not cleared of plates from previous customers. Waited 45 minutes for our breakfasts. 1 large breakfast but had very few baked beans. Eggs benedict was stone cold but the extra bacon was warm. I would have sent it back if I hadn't been waiting so long for it

As usual, love the atmosphere, food always good.

Nice location and good food, tried to order on the app several times but it did not go through. We both have O2 as our mobile phone provider and had minimal data signal also could not log onto the wifi for more than a minute which may have been why the Wetherspoons app did not work

visited 5.3.24 at 11.30 am my sister went to the bar to order our meals she waited a long time to be served by the only person behind the bar who was engrossed in doing something with raffle tickets to serve anyone when she finally got served she ordered 2 boneless chicken baskets we were sat at table 33 adjacent to where the food was cooked we could see our food had been prepared and was on the shelf under the heated lamps we waited several minutes and no members of staff came near this area so my sister went and asked the kitchen staff if she could take our meals as no one was handing meals out we also had to get our own cutlery we started to eat our meals it was several minutes more before servers turned up by which time 2 other meals had been waiting for a server for several minutes. no idea if there where short of staff

Went in n for breakfast food hot, nice food and fast service.

Visited again to celebrate daughter's birthday, its my go to place as they do the best lasagne but 2 of my daughters said the chicken bites are great so i had those, they were amazing, my third daughter is vegetarian and was pleased with the choice of non meat dishes, Hedgeford Lodge is one of the reasons i want to move to Hednesford!

Lovely friendly place to eat .food is fantastic

Good value, poor clearing of tables and coffee machine not working in one part

Quite busy but it is half term week

Ordered via the app and the food and drink arrived quite quickly. I'd ordered a halloumi and sweet chilli wrap, however when I was eating it I realised there was no sweet chilli sauce on the wrap. I asked a waitress if I could have the sauce in a little pot as it was missing and she told me right away that they didn't have any. It was really disappointing and more annoying that they didn't tell me it was out of stock when my order went through. There was also some dried on mayonnaise on my plate which hadn't come off from the previous person using it. This was the second disappointing visit for food there recently and unfortunately I won't be returning too soon.

Staff are miserable and rude also try their best to stop you having a good time. Other than that it’s not a bad place to go for a few drinks.

Never experienced service so unusual in any wetherspoons before we ordered breakfasts two came out the we had long wait.... By the time the other two came out they had eaten there's and mine was cold af

Went into here with 3 hungry children.ordered mix grill. 2 tikka masalas. chicken bites with chips.terrible food cheap meat on the mixed grill chewy an bland. The kids ate the chicken then left the tikka masalas. Baby ate 2 chicken bites and couple of chips. waste of 30 odd pound. How they can put the food prices for such poor food astounds me. Wetherspoons was only decent when it was cheap food now at these prices and poor food you might aswell spend an extra few pound and go an eat some nice food...

The food quality provided at this venue has seriously gone downhill. Service through the app was no problem although 1 of the 3 drinks was brought to the table with a dirty glass with the rim still having lipstick on it which then one of us still had to go up to the bar/find staff to have it swapped so no point in having used the app it appears that hygiene levels and precautions for the spread of covid and normal cold and flu symptoms have dropped. 3 Adult meals arrived with kid like portions, the steak looking like it had been cut with a hand saw and flattened out with a stream roller to make it look a reasonable size and being full of grissle, hullomi & onion rings had been over cooked and pieces of bacon from the burger wasn't even worth eating as it was mostly all fat. The venue now looks drab and becoming outdated and is definately due a freshen up. This always used to be one of our first go to local venues for a family gatherings but unfortunately not now.

Used to be a Good Pub, but food here has been shocking now for over a year, either food is overcooked, sub-par, tasteless or you don't get what you've ordered. For example had a rare steak here the other week and it was burnt to a crisp! They remade it for me but was still cooked with no red whatsoever. It also seems to be very difficult to get served at the bar, I don't know how or why it takes so long to get served considering there is always 3 or more staff behind the bar. Just woeful service,poor quality food.

1st class service and even better food. Definitely will be going again.

Love this pub. Smaller rooms cosy and great staff

Good breakfast and price include unlimited coffee refill. Nice old building, convenient free parking opposite and nice building in good condition. The place fills up very quickly, so seating can be scarce.

Everything is very impersonal, no real service, ordering by app. Food was nothing special, very small portions. No Christmas spirit, just very boring. Have definitely had better, quite disappointed.

I went for breakfast today. It was very busy but service was good. We ordered via the app so we could see what was off the menu. It was disappointing that all the 'benedict' dishes were unavailable and also black pudding was off, but I enjoyed the traditional breakfast and the tea refills are always welcome.

Great service, fantastic food and top notch atmosphere.

Wonderful food, brilliant staff and Hereford lodge is so nice with plenty of parking quite close.

I phoned yesterday to check it was ok to come with my mobility scooter which was fine, however when I got there our party was in a back room and I had to ask people to move so I could get through, I then parked it by the room we were in so it was not in anyones way, however when it came time to leave the way the tables where I had to reverse out to the main aisle so I could turn to get out and several people had to get up and move chairs so I could move. I know it is a case of getting as many bums on seats but Wetherspoons need to be aware that there should be room for people with wheelchairs, mobility scooters to get in and out so they can enjoy a meal out as well as everyone else

My underwhelming Double American Burger was as uninspiring as an 12 yr olds Home economics presentation whilst they prepared it , hungover after excessive Evo stick abuse. 11 quid for a burger that could have cost me £3.90 at Mr Sizzle. The quality seems to have declined post “Covid” . I used to enjoy decently cooked steaks and sumptuous mixed grills before the dark days….before the covid.

I normally have a walk or finish work and end up here to have a coffee and easy meal. Been doing that for 2years then today a manager came to my table after i went to the toilet telling me there not stupid and I was up to "something" in the toilet because he heared a lighter and yes someone else was in the cubicle next to mine....i said it may have been the other guy 'nope!' It was me more to do with me sitting on my own so easy to accuse.

Oil needs changing food was soaking in oil . Not very good.

Great local spoons breakfasts always bang on 👍

Burnt meats on the meal but the people were lovely

Mum's never been right since she got food poisoning from the restaurant. Used to love a spoons but after what's happened to mum I will never step foot in one again. 3 months of hell and she's still not right

Why are your real ales to cold ❄️ you don't chill real ale it's room temperature its not euro fizz it's a drink you should be able to taste and enjoy 😋

We have been coming here frequently for a few years as we are local and have decided that we will find somewhere new for food. Food used to be quite cheap and was good quality. Over the last few months we have noticed the prices go up as with everywhere but the quality has gone downhill. There seems to be no quality control with the food. Tonight I had the vegan chilli and my rice came in a block that I could have sliced. My chilli, although tasted lovely had all the over cooked bits on the top that you get when you microwave something in a bag and it clumps together at the bottom. Had quite a few bad meals recently. There is never a table check to let anyone know that something is wrong.

Very good my first time here I was very impressed lots of little rooms leading off from the bar. Good food good service at the bar a very nice young man. The place to visit.

If you like any Wetherspoons do you really like good food or beers?

Your standard Wetherspoons really! No problems in terms of food, drink and staff, that was all fine. Just the place itself is so dark and depressing. I did like the tent covers on some of the outdoor seating

Staff bit miserable, food took ages to come to some of our party, we nearly ate ours before her meal came,will not be returning

2 curries, 8 pappodoms, 3 pints , all for £22.74, amazin.

Always know what you're getting with Witherspoon's and for the cost of food you really can't fault it. This place is slightly odd in its layout with lots of separate rooms it does feel rather maze like, and on weekends can be really tricky to get a table if you're looking to eat.