The Dickens Tavern in City of London, Westminster

Nice service in a pleasant atmosphere. Fair prices for London. Central location at Paddington Station :)

Nice place got in used app to place order only to be told that the frier was non operational so no chips with any food and no alternative, no prior notification upon entering the venue, no signs nothing to warn of this, very poor and not what I expect from a Greene king venue

Convenient location close to Paddington. Table reserved as per booking and well located to watch the rugby as requested. Also enjoyed the pool table available

Take a seat and have a few beers.

Love friendly staff. Good food and service

On Friday me and my friends we’ve been waiting to be served for quite some time, but the waitress (long hair) didn’t try to bother on doing so… but then the perfect resemblance of Johnny Depp saved the evening, with his positive attitude and his fantastic approach to people. Giving 5* just because of Johnny!

I popped in for a pint on my way back to my hotel. It was ok and I got served quickly enough, but the barmaid didn’t seem particularly friendly.

We been here for our week end in London, great atmosphere and a particular thanks to Angel that give us the best time and service ever. He definitely a good reason to go there !

We recently visited this pub to celebrate a special occasion, and while we understood that the place was short-staffed, the rudeness of the low budget jack sparrow look alike bartender was completely uncalled for. After finding a table, we noticed there were no menus, so we went to the bar to ask for one. Instead of simply handing us a menu, he responded, “use your common sense, it’s on the table, plus if you want to order food, it’s a long wait.” If there had been a menu at our table, we obviously wouldn’t have needed to ask. When we pointed out that our table didn’t have one, he rudely told us to just grab one from another table where other customers were sat. We were not in any rush, and we completely understood the busy atmosphere, but this level of attitude was unnecessary. It’s a shame that such a simple request was met with such hostility.

Beautiful pub! Angel is number one!

Nice little pub in short distances to Paddington Station. Was very happy to find some Guinness 0.0 there, Nice and cold.

We came here to watch football. The food was great and the service excellent especially our waiter Camillo. Definitely recommend!

Terrible service. Barman clearly looked at me as im the next customer in line to be served but a 3rd customer arrives and when its my turn to be served he goes to the next customer behind me. Thankfully the customer advised him it was me who was next. Very strange behaviour.

My favorite pub not only in Paddington but in London. Got a great bartender, great wait staff and good drinks and great food. What else to love?

We visited for dinner on Sunday. They were out of Sunday today and most sandwiches besides burgers. The food was pretty good, but my beef and ale pie was overcooked. Good atmosphere, but very loud.

Overcharged me for my food by £7 and then argued that I was in the wrong for ten minutes until they realised their mistake, no apology. 15 minutes later, staff came over to tell me that my food order was sold out, so could I swap my order? I re ordered half a chicken, when it turned up the fries were brown from the dirty oil, the chicken had been cooked in the deep fat frier and looked like it had been run over and the side salad was at least a week old and rancid. Honestly, some of the worst food I have ever attempted to eat accompanied by incompetent sevice, frankly appalling. Also, the place was filthy throughout. Do not eat here.

A great place for an evening out. Kamil advised which beer to choose. Great service

We just wondered in and it was the best decision, Kamil welcomed us and help us get the best beer we were looking for all day.

Kamil and Magda were the Super Service. Thanks!

Kamil is the most amazing person to have in a bar. Happy, attentive and hard working… The main thing I noticed was that when he was glass collecting, and saw the Q just dropped and spoke to people .. all people need is engagement and he did that in abundance Thank you Kamil x

Awesome barkeeper, didn't know Jack Sparrow was a barkeeper

Reserverte bord for 3 voksne og et barn på 15 år for å spise middag fredag kl 20. Ved ankomst fikk vi beskjed om at barnet på 15 år var for ung og ikke velkommen. Alder på barnet ble oppgitt i bestillingen, kan heller ikke se at det står noe om aldersgrense på nettsiden. Det ble ikke noe middag på oss.

The Dickens Tavern was a great place to eat. The atmosphere was reminiscent of a Charles Dickens Era Pub. We enjoyed eating there and the staff was great!

Drop in good vibes 😎 highly recommended Kamil the bartender very friendly doing he’s 200% to keep this place running ;-)

This was our go-to spot during our visit! I should have taken way more photos… great food, great space, soft lighting, great food selection.

I never leave reviews but this time I had to. The woman (who I believe is the manager) was rude and irritable. Her and the other woman at the bar were using foul language and seemed annoyed whenever a customer came over. I work in customer service as well so I understand being tired but they made me and my friends feel incredibly uncomfortable to the point we had to leave early. Also the toilets were in horrible condition and food took an hour to get delivered and it was 100% all frozen. I love English pubs but this one was a horror show. Avoid this miserable overpriced place if you're in London

Great place with helpful staff.

Only marking atmosphere down for the lack of an update on the decor and the grim toilets. The old pub feels is fine but the toilets are not acceptable, you have stuff broken and it stinks.

A strange and unpleasant visit. On a quiet mid-afternoon with few other customers, it took almost 90 minutes for food to arrive, and when it did, it was only similar to and certainly not a close match for what we ordered. The barkeep/publican was evidently trying for a Captain Jack Sparrow look, but what mostly came through was a contemptuous attitude. It seemed especially strange (in a Greene King pub) to hear him exclaim loudly to each patron how he was a passionate hater of all lager, and drank only Guinness. He did apologize for the staffing problem with the kitchen. I'll not be going back.

Went here for a couple of pints , wee bit expensive

nice pub, friendly and a lots screens if you want to come and watch a game. Camilo was our bartender and he is so amazing!

Typical English pub with space fish and chips

Nice atmosphere... normal food....

A very atmospheric place with an energetic and friendly Kamil. Great Pub I recommend to everyone

Great place, very atmospheric and, above all, served by the best person here, Kamil - energetic, communicative and very positive. I recommend this pub to everyone!

We stumbled across this pub by accident and decided to eat there. It was a good job we were not starving as it took an hour and 15 minutes for 2 lots of fish and chips and we were not the only ones there who had a very long wait, and it wasn't that busy either. Maybe it would be an idea to warn customers of the potential wait as they were obviously under staffed in the kitchen, which is a shame as the actual food itself was nice and tasty. Must try harder sorry

Great place to visit, what you’d expect from a traditional pub. Staff was friendly!

The bar tender Camilo was very nice to us and also talk spanish knowing we were from México, the drinks were really tasty. A really nice experience!

Excellent ambience, music is good to have fun and chat without yelling. Beer is excellent as well. Take a chance to come and have a great time ;)

One member of staff doing the bar and serving food. Busy Saturday afternoon with footy on TV. Lots of people left rather than join the huge queue.

Bartender Kamil has a good face.

Jack Sparrow gives you the beers, that alone makes it worth going.

Really rude staff. You lost 7 customers at the door for being rude, careless and condescending. We won't be coming back.

Very good beer and great service - our table was served by Kamil from Gorzków 😅

Great place, great service, especially greetings to Kamil. :)

I stumbled on this pub late one evening while looking for Fish and chips. This was my first time in London and I was in the area. Unfortunately, the kitchen was closed and I wasn’t able to indulge. However, the bartender/ host at the time was very kind in directing me to places that may still be opened. Camilo (sp?) was a dear and even offered me an umbrella as the rain came down! I cannot comment on the food but I know good service goes a long way and Camilo gave me just that!

We were just here for a drink & it was a lovely local pub!

Kamil was absolutely amazing!! So kind and so much fun with incredible service! Really brightened my day!

Absolutely amazing experience!! Lovely staff! Must try - Steak and al pie.

Kamilo (sp?) was great. Fun, entertaining, attentive, friendly. He made our visit great!

Yanks visiting a nephew in London - pub was nice and clean. Had lots of local and English charm. The sorta place an American would expect to find in an English pub. Close and easy walk from Paddington Station - maybe 5 minutes is all. Service is fine - only complaint is that there’s no wait staff and one must go to the bar to order drinks. One can also use their app to pay for food (or order at the bar) but that’s never as nice as easy as having the wait staff come to you. Would definitely return again.

5 stars to the polish bartender

The polish bartender (sorry forgot his name) was a great host! Welcomed us even while coming in close to closing time! And drink was great!!

The polish bartender was phenomenal. Drinks are amazing and he had a great personality.

Great place. Mr. Kamil does a good job.

We went in yesterday and as a green king you should be ashamed to hold there glory name first off calling our table messy but you didn’t have the manhood to clean it before we came is rude when we said bye you got offend and opened the door and wave like we upset you we only got our food because the chef came and asked. where the hell is your Service don’t go here I say make the trek to the Zaland arms in South Kensington

Decent beer and food was nice, okay for a stop over, but I prefer more traditional pubs.

Stilla Good Pub,"Mr K",and d Tall Guy,and the Others r a Good Team.and Food Plus Sports.

Dinner with my family. Ordered two fish and Chips. Very good food. The boy at the desk was very friendly, he made me taste some biers before the choice.

So cool place! Very good food, good beer and superb vibe! Kamil, thanks so much for a great service!!!

For the times we have been here on our stay, the pub was super friendly and inviting. Ana and her staff made us feel super welcomed and appreciated. The food was absolutely spot on for what we wanted, and we left here super satisfied. The service was reflective of a genuine pub experience. We will back here 100%. Signing off from the land down-under. P.S. the pulled mushroom chilli was a highlight!

Apparently the chef isn’t prepared for dinner (at 6 and then 7pm on a Thursday), so no food. People were being turned away. Bar manager seems nice. Rest of the bar staff are surely and almost rude.

Lovely hospitality and great vibes!

The Dickens Tavern was one of the first but also the best restaurants I’ve visited in London. The food was very delicious and made by the chef Hassan who later introduced himself to us which was quite nice. In conclusion I‘d say it was a perfect dinner and I will certainly eat there again.

Bloody good place to eat. Katsu Chicken burger was phenomenal

Perfect pub to stop and rest, enjoy a game, and meet new friends. Camillo is definitely a ray a sunshine that will bring you joy.

Nous y sommes allés le midi pour déjeuner , un peu d attente , fish and chips très bon et différentes petites choses à grignoter très bonnes également . Nous avons donc décidé d y retourner le soir boire un verre afin de vivre l expérience dans un véritable pub anglais avec diffusion d un match de foot . Et là grosse déception après avoir laissé notre verre et notre paquet de cigarette sur la table toute proche de la porte d entrée , nous sommes sortis fumer pendant 5 min , on se retourne verre et paquet de cigarette avaient disparu . Personne n’étant rentré , seul un serveur avait pu débarrasser la table car autour il n’y avait que quelques personnes au bar qui consommait leur propre verre . Les serveurs ont complètement nié en nous ignorant , genre on s’en fout vous êtes des touristes … il est clair que nous n’y retournerons jamais !

Good location right outside of the main exit from Paddington Station. Looks small from the outside, but is massive if you keep walking straight ahead past the first bar. Food is so-so, and you'll get better across the street at the Sawyers Arms.

Amazing pub and the service spectacular.

The server is more than friendly. Taking great care with its customers, the cuisine is very good and plentiful. We had a great time with our teenagers at their home. .....

£5 for a pint of coke LOL. I also went to other food a few weeks ago and it as told the restaurant was closed even though someone infront of me was ordering food. Apparently they’d be waiting too long. Wouldn’t recommend this gaf plenty of better boozers about

Amazing place, only after first visit we know we’ll be going back! Kamil is an amazing person that works like fire and makes everyone feel welcomed

Popped in for a bite to eat at lunch and to watch the football, the atmosphere was lovely and the bar staff very friendly and helpful, but the food was just not great. We had the steak and ale pie, the flavour wasn't great and only got a half "cup" of gravy at best. My friend ordered the burger and said the bacon was very fatty. I would go back for drinks and to watch sports but not for the food.

I used to work in this place, 1996, maybe 1997... I have only good memories. Best regards!

We come every Friday just to see kamil! Best service in London!

Very nice pub to eat and drink in. The staff are wonderful as well ( especially cam)👍

Nice little pub in Paddington train station with good service and normal prices

Camilo the bartender was amazing! Great suggestions!

Great spot. Really friendaly barman Camillo was quick friendly and chatty. Will deffo be back!

A great place in London. Atmospheric with delicious beer and great service, especially Kamil, who approaches every customer with 100% commitment :)

Staff very friendly and helpful my visit was spoilt by a very aggressive and abusive customer talkimg to staff demanding a refund over 50p when she ordered the wrong meal

Brilliant cosy pub very spacious food was spot on hot and tasty staff very friendly

Visited yesterday with family and can only thank the staff for their hospitality. Food was lovely and staff couldn’t do anymore for us. Will be returning very soon.

Called in for a speedy lunch.. two hours later still trying to sort the overcharge plus being charged twice with nothing to show for it. Sooo rude staff. Accused of quibbling over a few pounds (we can’t afford to lose ‘a few pounds’ ) as well as being called a liar for not immediately producing a receipt showing the overcharge. Thanks Anna. I did have it and showed it to you. Have you heard of customer service? Food arrived. Cold. So returned. Positives.. the manager was apologetic and tried to resolve (thank you) but. Oh mi god. There were overseas visitors in there at lunchtime and I was ashamed to be English. The service was atrocious. Greene King. If you are listening…. That pub will not be a viable entity for much longer. I have NEVER had such bad service in my life

Ordered a fish and chips, after waiting 45 mins did not stick around for its arrival. Very disappointed. One person serving, 4pm on a Thursday afternoon.

Called in for a quick lunch with my wife. Ordered from the lunchtime options. I had a BLT with a glass of house white wine priced on the menu at £2:00 as an add on and chips at £3:00. Was overcharged at £5:80 for the wine and £3:50 for the chips. Then when the errors were pointed out the total bill was charged twice by yet another error by a staff member. My wife was told the errors would be corrected by refund to our credit card but no evidence of refund was available for over an hour when eventually paper copies of till statements were provided. However the credit card company could not verify any refunds had been made. In the end we waited over 2 hours for resolution but were unable to get full satisfaction . In fact my wife spent much of the time trying to sort out the staff errors with the credit card company so when she finally started her food it was cold and unappetising. This was not helped by one member of staff calling her a liar, completely unprovoked and untrue and saying we were wrong to make comment about the original overcharge. Apparently arguing over a £4:30 overcharge was too trivial to worry about in her opinion. I have great sympathy with any service staff being abused by members of the public but this was an example of the roles being clearly reversed as one staff member called Anna argued very rudely and aggressively. I also find it amazing that such an organisation can overcharge massively for its services and to then be told it can take 5-7 days for this to be corrected. Clearly a massive programme of staff training in customer service is required by Greene King and questions asked whether some of the existing staff can achieve the standards required.

This places apparently closes at 11pm but last call is 10:20. What??!? Additionally, they were nasty about it. “We close at 11pm but don’t serve after 10:20, get out!” Just keep walking up the street to the Sussex Arms, they are happy to serve you at 10:30pm. Sad, looks like a nice pub but ruined with terrible service.

Brilliant experience, will be back for sure!!! Dealing with Camillo was an absolute blast❤️

English pub for tourists with decent typical English food, good beer, negative sides: service and not courtesy of the staff, cleanliness of the place but above all they added a tip of 80 pounds to the bill which was not authorized by us, luckily we noticed it and they canceled the payment, but what if we hadn't noticed???? Pay attention

I recommend a stop to try excellent beers, good food but above all chat with the owner who is really fun. A little expensive perhaps but like all of London I think.... Recommended.

Bar très sympa avec un bon nombre de bières différentes. La nourriture est très bonne mais le service est un tout petit peu long. Super ambiance dans le bar pendant les matchs de l’EURO 2024 surtout quand c’est l’Angleterre qui joue.

Do not go here. Awful service. After ordering and paying, we were told it would be a 30min wait for food. After waiting 10mins they came and told us they didn't have the ingredients for our meals. They offered a refund but nothing else.

Beautiful spot but staff is rude.

Camille and Anya were very friendly. Thank you for having us. Such a good place for a drink

Kamil was amazing and the service was amazing thank you!

The worst thing in London by far, a lazy place doesn't feel like working, total suspense

Great experience !! Bartender Kami was awesome and very friendly!! We had a party of seven and a great place to stop in right next to Paddington station

Great gin & tonics and cocktails all around! Camillo was great!

Very bad experience, we had a reservation and while we were waiting they offered us a beer for which they made us pay on the spot. After this they rushed us to order because the kitchen was closing. We decided on sandwiches but they only made them until 7:00 p.m.... and you had to order at the counter. Unkind treatment.

Excellent service, amazing atmosphere. I would highly recommend!!!