The Dessert Shop in St Albans

One star because the bagel was good but the service was dreadful. My daughters food was handed to me on a dirty plate. I requested a clean one and the utterly miserable girl on the till tried to persuade me that the mucky marks were from the food itself! Instead of just replacing it. It was a simple request, politely and quietly made. I had to stand my ground as she was making it an issue. She then proceeded to pull a face that made the next customer snigger. Appalling and rude behaviour that was totally uncalled for. This branch of Gail’s obviously thinks it has St Albans in it’s thrall.

My friend and I treated ourselves to Notcutts Festive Afternoon Tea with Prosecco in lieu of a present, and were absolutely delighted with it. The tea itself was fresh and plentiful, with some novel ideas, like a ‘pig in blanket’ and a strawberry trifle. The staff were attentive and friendly. Special thanks to the manager, Jeff, for creating a good seasonal atmosphere. The price was very reasonable, much lower than other venues, and we wouldn’t hesitate to recommend the tea to others. Hope you continue to provide similar offers at other times of the year. Happy Christmas!🎅

i visited 3-4 times during my 2 weeks stay in London because i really love the mocha with marshmallow. wished i have visited couple more times.

A lovely location for a tea room, sadly we were let down by the food. The scones were warmed up to hide the fact they were stale and the jam was a cheap jelly. My son’s eggs were so under cooked the whites were still clear. My husband ordered a meat pie, we had to laugh as it was the smallest portion. Having said all that our waitress was lovely and very friendly. I don’t think we’ll be going back.

Me and my partner stopped to stay here for a night and I couldn’t fault anything! Really good food, nice comfy bed and staff are so friendly. There’s always a nice buzz to see when a team are having fun too! We wanted to thank the Manager Becky for looking after us, we came here a couple years ago and the place has changed so much.. for the better! The noise is really no issue as I’ve seen some reviews moaning about it.. All I say is don’t pick a room above a pub then 😂 Thank you Old Cock Inn. We’ll be back! Xxx