Old Cock Inn in St Albans

Great place and Fantastic service

Bring back Guinness! Nobody wants a “cheaper” alternative with a copycat name.

How disappointing; we were a group of eleven and had as requested pre-ordered online via an excellent App. On arrival the staff started to take orders “again”, why on earth? The starters took a long time to arrive and I was sent to the kitchen to find out why – they arrived 5 minutes later. My starter was very poor; I’d chosen the ‘beef venison and beef shin terrine’, it wasn’t enjoyable, dry, stringy and see the photo of the bread that came with it – five ends of baguettes without butter – I took them back to the kitchen and two warm fresh rolls arrived, they were perfect but why weren’t they delivered initially? Sadly my main of ‘Garlic and herb pork belly bonbon’ was no better – 4 of our group ordered this and no one enjoyed it, the guest next to me left half of hers. It was dry, rather like eating a Scotch egg made of stuffing and without an egg. What we wanted was pork belly not a concoction that was so unappetising. I went to the bar and got the water jug refilled. The waitresses were pleasant but not good enough – I paid the “discretionary 12.5% service charge but should not have done - I chose not to cause a 'problem' as guests were already standing up and all they wanted to do was leave.

Came here with a group of 11 people. Very poor meal, overcooked mussels staff polite but ineffective when poor food was pointed out. I suggest you avoid !

Nice restaurant and drinking hole great atmosphere.

Had an early dinner there. Ordered bread board to start. Advertised with whipped garlic butter but just normal butter and no variety in bread all just sliced baguette. Had a nice crunch though and olive oil was a high quality. Main I had the bacon loins. Delicious marinade but the bacon itself was so salty it was borderline inedible. Only good sauce and very well cooked chips saved this plate. Would expect better for the price. Service was good although was never checked to see how food was

What on earth has happened to this place.!!! Empty of customers. Lots of drinks not available. Bright uninvting lighting. Fire not going. Felt like a school canteen. Only management permitted to take cash from customers which is inconvenient. A machine sitting on the bar inviting you to tap to tip... rude! Just lost all its appeal.

Busy Pub, doing food which was popular. Prices were standard.

great place, room was ideal for us big and spacious, bathroom fantastic with a free standing bath , comfortable stay , good price bar next door with a great menu , staff very friendly and welcoming

Disappointing experience. Best summarised in copy email below I sent to the Manager, who has not responded so far: I wanted to give you feedback on my latest experience at your Pub / Restaurant. We had a group of 6 adults and 3 children on Saturday 25/11/23 under order no 682321, with an invoice total of £290.70. We have used the Old Cock Inn on a number of occasions for family gatherings, Christenings etc and generally had a good experience, but unfortunately our visit on Saturday was a very different experience. We asked when we arrived about timings etc and were advised the kitchen did have a busy day but they had now caught up and there would be no delays. I would mention the following feedback in particular: - The staff dealing with our orders etc were clearly inexperienced or just having a very bad day, as service overall was very patchy, slow and haphazard. - We had to chase both drinks and food orders several times and while you appeared to have plenty of staff on duty, they seemed to spend more time chatting to each other than looking after your customers. - Someone really has to grasp the importance of delivering kids meals more efficiently, which is key to any family enjoying their visit. The kids menu is simple and this should not be an issue. - When you pay £17.50 for a Camembert starter to share or indeed the Mussels for example, it looks pretty miserly to only provide 2/3 small slices of bread and when we asked politely for additional bread we were told that would have to be charged as an extra. We did order the extra portion of sourdough and despite asking twice, it still did not arrive, but you did not forget to add it to the bill. - The feedback on your Beef Pies was very average, lacked flavour and filled with very stringy poor quality meat. Disappointing. I am a firm believer in tipping appropriately, but with hindsight, I must say the service charge added of £32.30 was not merited. I would be interested to hear any comments you may wish to make, but hope the next time we visit will be more enjoyable.

Bring back Joel and his team! Hospitality should be done for you not to you. We came for Christmas dinner and yes it’s not fun to be in hospitality on Christmas Day but if you’re not going to make an effort then don’t open. It was not the same as prior years by a long way. The food was disappointing - I had precisely one roast potato and no Yorkshire pudding. Distinct lack of turkey and was definitely not full. The service was non existent and it was functional. Management - you need to sort yourselves out asap or you won’t have a business.

First and last visit to this pub unfortunately. In a nutshell everything that could go wrong did go wrong. From waiting 30 mins for a drinks order, 45 for food orders and over an hour for starters, serving raw pasta, completely missing out the main course at one point, to name afew things. The pub was clearly busy for Christmas but it was one thing after another. The bar area drinkers also spilled out into where we were sitting eating and were standing around our table being very loud. The staff were very apologetic but we were constantly told that a bigger table was taking precedent over us which shouldn't really be stated. The turkey dinner was the only thing about this visit which was good.

I’m writing this review about the accommodation, not the pub. Before I arrived I rang to ask about nearby parking. Just told to park on the street outside. There was no space but the signs said max 2 hours stay… so not great advice! Check in was poor. Two staff didn’t know how to deal with check in. Just told me I’ll have to wait. No apologies… just a really awkward situation where they just moved on to serve others at the bar! Eventually a manager came along. She didn’t actually engage with me… just showed one of the staff what to do. It was only when they asked for full payment (which had already been made via the booking website) that the manager had to actually speak to me. Eventually shown to the room. As we climbed the stairs there were a load of bin bags full of Xmas decorations which I was told to ignore…! Got to room. Very loud from road outside. Cold as heating not on at the time. No iron/ironing board. Very basic. Bed comfortable enough. Shower ok. For £100 a night, this feels like very poor value. I stayed the night before in a pub for £75 that felt like a 5-star hotel so it can be done. I did pop into the pub during the evening to grab a drink. I stood at the bar for a few minutes (nobody else there waiting) but nobody acknowledged or served me, so I left again and therefore can’t comment on the pub really.

Teams take their head from the top, and the lack of customer focus from the top by the manager (Joel?), combined with his disappearing team meant that our Christmas Party was more of a Christmas Gripe. On arrival, there was no table set for us and as we took our seats we were given the wrong menu. We should have been asked to wait in the bar whilst the table was set. After confirming that we had booked for Christmas the menu was switched and half a dozen crackers were dumped on the table. We had to chase for drinks and bottles of wine were just plonked on the table - with no cooler for the chilled rose. Orders were taken for all 3 courses. Once taken, the waitress returned after a few minutes to tell us some options were unavailable. The food itself was perfectly tasty and as ordered. Sadly, a good hour after ordering it, we were told one of the dessert options was unavailable, and, to be fair, complementary alternatives were provided. Our booking was from 2045 - 2345 (as confirmed on the booking form sent by the Old Cock) and at about 2300 we were finishing desserts and ready for coffee/liquers and given the cocktail menu. So imagine our surprise when the serving staff all disappeared at 2300 and further orders were forbidden. How can you be in the position of having people still at their table and yet have no staff ? Our evening was cut short by a stingy management approach. As a group of over 50’s we were hardly a rowdy bunch. Times are hard, meaning it’s even more critical to have customers leaving happy. Bearing in mind the waiting staff are probably on minimum wage it is penny pinching in the extreme to expect the bar staff to cover everything - and they couldn’t. Our evening went downhill fast. No coffees, no liquers, just a feeling of being no longer welcome. When one of our party went to the bar to enquire about our coffees/drinks she was accused, by a stressed barman, of being a liar. Needless to say we didn’t pay a service charge, which - also be fair - wasn’t charged, presumably because the team themselves must have realised this wasn’t their finest hour. It wasn’t. How many chances do you give? Sadly unlikely to return.

Absolute shambles of a meal! At times we felt like we were eating in Fawlty Towers! We booked a table at the beginning of November for three people for our annual Christmas meal after hearing great things about the pub. When we arrived, we were sat in a walkway to the toilets and outside/smoking area so every minute the door opened with a gust of freezing cold air and with people brushing past us constantly. We asked 4 different members of staff if we could move tables and were told the other available tables were for people who had booked in advance, as if we hadn’t booked 6 weeks before ourselves. Eventually we were moved to a different table by what we assumed is the manager. It took 30 minutes to order our drinks and another 15 to order our food. After 10 minutes the manager returned to our table and told us a big table had just ordered the last of the baked Brie and could we choose something else which was confusing to us as we had ordered 10 minutes before so why were they only just putting our order through?! He agreed to let us order a starter from the main menu as the other options on the Christmas menu were not suitable for my friend with an allergy. When our starters arrived my friends tortellini was raw and not fully cooked so she sent it back, 15 minutes later after we had finished our starters, she received another smaller portion of again undercooked tortellini but at this point she was so hungry she ate it. The manager then informed us he would remove the starter from the bill, which he did not. After clearing the table the waitress brought over dessert spoons, much to our confusion as we hadn’t had our mains yet, when we questioned her about it she asked had we not ordered desserts and we replied well we hadn’t had our mains yet. There was a lot of confusion at the kitchen pass area whilst the staff tried to work out what was happening. We then had to wait even longer for our main courses whilst the staff pandered to the large table, once again ignoring the other tables in the restaurant, even after we had repeatedly asked to order more drinks. Eventually we received our main courses, the turkey and stuffing were nice but the vegetables were somehow burnt and undercooked at the same time. The dessert took 30 minutes to arrive, we joked it was because we had already had them according to the staff. After we asked for the bill the deposit we had paid had not been removed, the starter we were told would be removed had not but they had removed the 3 cheapest drinks as a gesture of goodwill. All in all it was an atrocious evening and we will not be returning, the staff were more interested in the needs of a table of 12 than other paying guests and we were made to feel like we were an inconvenience all evening. All I can say is avoid this pub like the plague!

The service was terrible, the toilets were flooded and the young lad serving at the bar was exceptionally rude. So many nice places in Harpenden, avoid this one - a shame, as it seems to have gone downhill.

Good pub, spacious and with a decent selection of ales and lagers.

Sunday roasts pretty disappointing. Chicken super dry and beef not enjoyable. Creme brulee had split - surprised it was served. Didn't finish either course :(

Beautiful meal with family this afternoon. Service was good. Staff very attentive and the food was delicious. My pie was to die for. Thank you so much.

Great beers. Friendly atmosphere. Great garden for Summer and real fire come Winter. Adds a different pub experience to others on town Sep20. Oh my. No single draught lager. Place empty. Slow service 15 minute wait for drink. Gotta change quickly. Staff need direction. Please. Avoid for me right now. Sorry

Decent experience for a few pints and a pub meal. All food for 5 of us was good and three who had the pie were pleased that there was meat in it! Why charge £1.50 for each small scoop of ice cream???? When a restaurant "takes the micky" then it loses credibility and it raises the question - "do they want repeat business?"

Really really disappointed, been coming for years and will not be back. Went on Sunday for Sunday roast, Waited over an hour for our meal, no compensation just told “don’t worry we won’t kick you off table”😡 Ran out of kids drinks and ice cream, no offer of alternative. Staff need training in manners. One staff tried to get argumentative when we asked for custard with out apple crumble, she told me it didn’t come with it when I asked for some she said it’d be £1.50….. although on the menu it said it came with it. When I asked to speak with Joel the manager I got told he has left the business! No wonder the service is shocking. I will not be back and It’s a shame as many good restaurants in Harpenden. They will lose a lot of business without Joel. It was Christmas lights day and they didn’t even have up a tree!

Such a shame. Used to be great. Arrived 2pm didn’t get any food for nearly two hours no explanation or apology. What’s happened? Has there been a change in management? Used to love the service here. The food was good and hot when we got it but it was too late by then, we ate our food and headed home, didn’t have any time left for anything else! They did take 20% off the bill when we came to pay.

Decent food and beer in this well-known pub...food can be hit or miss, but drink selection is always good, as is the service...the staff are great and very welcoming. Nice pub worth a visit

We have been coming to this place for nearly two years. We found it very convenient for stopping over so we can visit family and friends in the area. We got to know the staff and Manager of this once excellent place extremely well.... However, due to this last visit we, and I'm sure many others, will not be returning..... It seems there has been a disastrous change of management. There is no atmosphere, the food is know where near as good and the once excellent service, apart from one member of staff, Rosie, has now all but gone..... Asked to meet up with the new manager to get to know him, Rosie said he would be ten minutes, after eating food and finishing, no manager appeared, and they were not busy, so wont bother in future..... What were upper management thinking?? The last straw was the room. We always book the same room, and its always been clean etc. Not this time.... To pay £130, for one night with no breakfast and poor service, a room with poor heating and no one to help, broken light fittings, windows that refused to close etc etc is simply, in this industry, suicide for the continuing success of this once great venue. So, find somewhere else to stay, as we, sadly, will have to from now on...

We have been coming to this place, regularly, for nearly two years. We found it very convenient for stopping over so we can visit family and friends in the area. We got to know the staff and Manager of this once excellent place extremely well over this time... However, due to this last visit we, and I'm sure many others, will not be returning..... It seems there has been a disastrous change of management. There is no atmosphere, the food is know where near as good and the once excellent service, apart from one member of staff, Rosie, has now all but gone..... Asked to meet up with the new manager to get to know him, Rosie said he would be ten minutes, after eating food and finishing, no manager appeared, and they were not busy, so wont bother in future..... What were upper management thinking?? The last straw was the room. We always book the same room, and its always been clean etc. Not this time.... To pay £130, for one night with no breakfast and poor service, a room with poor heating and no one to help, broken light fittings, windows that refused to close etc etc is simply, in this industry, suicide for the continuing success of this once great venue. So, find somewhere else to stay, as we, sadly, will have to from now on...

Last stayed here 6 months ago & the rooms appear to have gone right down. Very shabby, cracked mirror. desk coming off wall, loads of wall scrapes, shower door not fixed, not enough towels ie 1 each. No attention to detail - on a plus the bed comfy & clean

Great place to meet up with mates and solve the world's problems

Great pub food service and facilities, definitely be back 10.10

Slow service - waiting at least 20 mins for each drink. Poor food - don’t buy the steak - full of fat. Side orders cold. Changes to menu terrible. Won’t go again - gone down hill. Much better restaurants in Harpenden - don’t waste your money

Change of landlord and unfortunately it's all gone wrong! We walked out after 20 minutes (booked table) - couldn't get service at the bar to order or get drinks, staff were not concentrating on priorities, and hot food was sat for minutes at the kitchen door to the frustration of kitchen staff. I'd give it a miss for a month or two until they've learnt the ropes.

Service was friendly and quick and the garden was busy (due to the weather). Stayed one night, the room was lovely, bed comfy and shower had a rainforest head. Would recommend this as a great place to stay

Good pub meal with a good pub grub menu. Recommended.

Good pub, friendly staff. Make sure you book in advance if you want to eat

Amazing, as ever! Perfect drinks, food and service. Thanks, Joel and Team.

Sat for an hour and a half and bought drinks and was then rudely told to “finish your drinks and leave” by an unwelcoming member of staff. We asked why and we’re told to speak to the manager, Joel, which we then did. He walked over and told us we were making the previous staff member uncomfortable and to get up and leave. Baring in mind we hadn’t even looked yet alone spoken to this person. Such a waste of our money to then be treated with immense disrespect by staff and Joel. Surrounding customers even heard the ordeal and were appalled, explaining how we’d done nothing wrong and were shocked at the way we’d been spoken to. Plenty of other pubs to go to in Harpenden that have a higher rating than a 3.5 for future reference.

Very nice place for family, friends or colleagues. Great spacious indoors and outdoors. Food is nice if they have the stock, usually half the menu is not available. Ordered seared salmon but it came out fully cooked. I’m not sure they understand what seared it but it was still tasty just a bit over cooked. Excellent selection of drinks and very clean place + toilets.

Amazing friendly staff! Great food and drinks, with a good selection. Outdoor seating area is a big selling point

I was enjoying some drinks with friends, when asked to leave for no reason because we were apparently making a member of staff 'uncomfortable' . Me and my friends were rudely spoken to by one member of staff in particular and the manger. Will not be returning as there are much better pubs in harpenden. Also drinks are very over priced!!!

Really enjoyed the brisket pie with buttery mash, just the ticket on a miserable day like today.

Our online booking was cancelled by this restaurant because “the kitchen will be closed all day”. In fairness, I received an email and a phone call to check I was aware of the cancellation, hence two stars not one. I appreciate that unforeseen circumstances can arise, but when I dined here a few weekends ago all but a couple of the dishes on the menu were unavailable. It would appear this restaurant is having problems, which is a shame because when they are functioning properly, the food is really outstanding, so I hope things improve soon.

The best polish girl in the kitchen, Gabi chef doing amazing job. 🙂 Very nice outside area for a daily pint 🍻 🍻 🍻

Excellent spot for a beer, outside or inside

We stayed at The Old Cock for 2 nights in order to attend a wedding. We had a lovely evening meal on the first night of our stay. The inside and outside areas of the bar and restaurant were pleasant and clean. The accommodation was also of a high standard and reasonably priced. Breakfast is not offered but there is a cafe next door which is also excellent. Overall a very enjoyable experience.

An enjoyable lunch - we booked in advance for three couples and had a 2 .5 hrs catch-up. Staff very attentive, Delicious Scotch Egg matched my beer beautifully whilst everyone else drank the Sauvignon Blanc with initially the focaccia bread, and shared platter of cured meats/olives/ hummus etc - then for mains - fish pie x 3, roast beef, chicken nicoise and the salmon. Everyone very happy. Ice creams and chocolate brownies for the diehards. Staff were just as quick with the carafes of iced tap water, as they were with beer and wine. Food well presented and piping hot. Beautiful afternoon with the glass doors fully open onto the back garden. Back home to watch an Oldie go down to a boy at Wimbledon - Ah well!

Excellent food in a lovely outdoor environment.

We came in Tues 4th, pretty much first in at 12pm - quite a lot missing from the menu. Food was okay, nothing amazing, food portion sizes could be bigger on some of the dishes, there was also quite a wait time for the mainz and the pub wasn't even that busy. Waitress was nice, but the bar was left unattended a few times, so we couldn't go up and order another drink easily. (Even though they should come and ask at the table) Would give another try, but it definitely needs up its game.

Lovely atmosphere and great food and good service. Perfect for a private function.

Lovely venue and position but staff attitude is appalling. They made no effort to make us feel welcome, sell a meal to us or make the experience a pleasure - instead they did the opposite and made us feel more like an inconvenience. Staff training in customer service is severely lacking / even non-existant and constructive feedback was just rebuffed. We witnessed a local business owner walk out in disgust, saying that if he treated his customers like that, he would not have a business. A dreadful experience - we too will now be walking with our feet and taking our custom elsewhere.

STAFF very rude and make bad drinks don’t waste ur time or money

Room was great. You can hear some pub noise but not very much. Drinks are good. Food was extremely good but ok. Service was BRILLIANT!

Really nice pub, wine selection is great. However there is a distinct lack of options for vegans and gluten free, unless you just want chips. A shame as the food looks great. Its a lovely place to spend a summers afternoon.

Really hard working owner, who seemed to be managing things on his own. Shame that the new barstaff were not quite up to speed yet, but hope they will learn. Excellent atmosphere on a very hot Friday evening. We stayed over as had attended a funeral of a close relative. Feel the price of rooms a tad expensive when it lacked some of the expected touches of boutique hotel. We had to share a hairdryer with my parents who also stayed. There was no water, biscuits in the room and another touch would be robes and slippers. In fact my parents had no coffee sachets at all. We did like the "communal' fridge on the landing but it only contained around a 1/4 pint of milk and a litre of coke. I don't want the owner to think we have come on here to complain as we would have enquired whilst there but was a little tricky toing and froing from the funeral and that the accommodation is not directly accessed via the pub. I wish you success with your business and hope that you can take our observations in the good way intended

Excellent location staff are very friendly polite and professional good choice of drinks very reasonably priced and plenty of places to sit inside and out, lovely garden especially on a sunny day. The rooms are lovely, very clean, large comfortable bed and lovely bathroom and plenty of clean towels. I would highly recommend this place and definitely going back.

Only had a drink so can't comment on food but a nice looking place and friendly staff.

A big thank you to Lexi for her five star service today! The food was great, the drinks were refreshing and the service was excellent. Thank you!

Absolutely NOT LGBTQIA+ Friendly, unless you're straight passing. Misgendered twice (with notice) and service was up there with the overall Tory aesthetic and vibe of Harpenden (awful).

Lovely food, lovely staff. Only thing keeping it from 5 stars is that they could've done with an extra bar tender.

Great pub with ample seating and a good selection of drinks to choose from.

My husband and I popped in for the first time for a Sunday lunch. Service was excellent, the staff were super efficient and friendly. The place was spotlessly clean and I was impressed with the food, the asparagus and artichoke risotto starter was delicious. I thought the food was great, sadly my husband didn’t..he thought his beef was tough and Yorkshire pudding and roast potatoes were tasteless…which was a real shame! We had the same thing…two different experiences! He reasoned he would go back, but perhaps order something else from the menu. I highly recommend the place. Lovely atmosphere and decor.

Awful experience eating in the Old Cock Inn Harpenden at lunch time on Sunday 16th April. Having been school friends for over 40 years who hadn't seen each other for quite some, we had been given a recommendation to eat at the Old Cock Inn Harpenden. We were really looking forward to meeting up for a 2pm reservation - 3 of our party decided to push the boat out & treat ourselves to the Trio roast dinner (supposedly beef, chicken & gammon) & the other person ordered the tortellini. The waitress seemed very inexperienced & did not ask how we wanted the beef cooked so we had to step in & request this. When our food arrived the waitress did not announce or seem to know which was which, in actual fact I'm pretty sure it was all the same & overdone. The portion of tortellini was tiny & we wondered if it had been mistaken as a starter! Then, on further inspection, the 'Trio' only had 2 meats - no gammon. Unfortunately, things did not improve as the chicken was dry, vegetables were sparce, limp & unappealing, roast potatoes not great & there was not enough gravy, No spoon provided with the sauces. We didn't get the opportunity to address any of these issues as no one came to ask if our food was ok. When the young waitress arrived after we finished our dinners, we mentioned there had only been 2 meats she was vague "oh, I don't know, I'll check with the chef" - no one came back with a response. We spoke to a different waitress who said we must have been given the 'Duo' & said we would be charged at that price (even though we couldn't find any 'Duo' on the menu). We ordered coffees & 1 dessert & had to ask for sugar plus a spoon as not provided with one of the coffees - we were given a large dessert spoon! Sticky Toffee Pudding took ages to arrive. When the bill came we had been charged at the full 'Trio' price not the reduced rate advised earlier. I wouldn't usually complain but by this point I was really unimpressed & fed up with the sub standard food & indifferent attitude of staff. Spoke to the waitress again about being charged the full Trio price rather than the Duo - unapologetic & disinterested. Deducted a miserly 50p per roast dinner (apparently the difference in price for the mysterious 'Duo' & Trio!) I gave feedback on some other issues with our meal & eventually the dessert was taken off the bill with a comment of "well, there's no service charge". I said I didn't feel satisfied with how the situation had been dealt with & would like to have spoken to the manager but we were informed "he's gone out & we don't know when he will be back". Poor quality of both food & customer service, we expected better. I emailed the restaurant giving feedback & the opportunity to address issues raised - no one even had the courtesy to respond which speaks volumes about the way the place is run. Will not be making any return visit.

Lovely lunch today, great service and decent portion. Definitely recommend

Fantastic food and brilliant service. We were also very impressed by the decor.

Lovely surroundings, and pleasant staff.

Three real ales always available.

Excellent food couldn't fault it. Pleasant and friendly service but a bit slow.

Our first visit was to meet with friends for lunch. I can honestly say that it was lovely. Camenbert, for starters. Beef brisket pie n mash 😋 👌 for main. It was delicious 😋. Great staff and surroundings. We will be back x

Just popped in on the off chance as we hadn't booked, and we had the best Sunday roast lunch. The staff are friendly and helpful, service is prompt but not intrusive, and the food is amazing. We'll definitely go again.

We just enjoyed a family meal for Mother’s Day. Fabulous service and delicious food … what more could we ask for?!? The roast dinners were amazing - the Yorkshires were immense. And the quality of the vegetables was evident.

This is our 4th visit to the Cock Inn! We stay in the hotel and often drink in the pub! The landlord is very welcoming, remembered us from every visit! The rooms are lovely and clean and very comfortable. More so, the food is amazing! I would recommend the Sunday roast! The bar service is great, lots of choice for drinks and some fantastic real ales. We have found a lovely get away place!

Very smart looking pub with six bedrooms. Appears to have had a major makeover a few years ago and now looks to more aligned to dining than drinking. Staff were friendly & helpful and beverages were good. Would return for dining but would probably go elsewhere if just drinking. Just my personal preference.

Room very nice,could not watch TV or sleep problem with noise from load music until 1am facilities for a drink poor milk down corridor in fridge 2 teabags 2 satchels of coffee no breakfast or parking poor value

Rooms are okay, a little bit of road noise but nothing unexpected. No breakfast available, no parking and very very firm beds. Not for me. Staff and cleanliness was superb.

I’ve been coming here off and on for over 50 years. It’s been updated several times but hasn’t lost its welcoming feel. The fact that you can still sit by the fire in the winter makes it even better.

Lovely pub, my husband and I came in for drinks before dinner elsewhere. Very comfortable setting, nicely decorated and good prices 👌

O Pub é muito charmoso e o staff super atencioso!!

We had our first date here. Even though its changed, and it does look nice. I still love it here.

We had a family meal for 4 on a Wednesday evening. All the food was delicious, high quality and hot. The service was a attentive and best of all we got a discount of 50% with voucher that had been emailed to me. Lovely atmosphere too. We will be back

Great staff, good location and seating - suggest it pushes the boat out a little and has some decent music or DJ towards the weekend to help with the vibe

Half of the menu was unavailable

Dog friendly, excellent food, staff, service. Couldn't ask for more.

Our family of 6 enjoyed a very good Sunday roast at The Old Cock in a buzzing atmosphere . Only complaint on the day was the no-availability of coffee afterwards forf wahtever reason.

Fabulous, dog friendly pub in harpenden who serve the most fabulous roast beef Sunday roast! Highly recommend

Fantastic evening at The Cock Inn, food was excellent and service was faultless - our waitress was very attentive and we had a great time.

Met up with family for drinks, lovely Christmassy atmosphere, fire in the grate plenty of seating arranged around the lounge and bar area.

Christmas work party, food and drinks were good, it was too noisy and also the world Cup was on tv in the pub, no parking at pub

Food mediocre and slow service. Great for atmosphere and drinks

Home from home. Love staying here. My number one place to stay when visiting family and friends. Highly recommended.

Likeable busy pub with table service. Staff very good - you don't have to wait long for a pint ! Good range of beers

I am a usual customer, or was.. visited the pub on the 21/12/22 with my r-total wife and brother who is visiting me from USA. The pub/bar was quite busy and FULL of drunk people. Yet Joel found it appropriate to take time out of...

The service and the food was amazing. The bar staff looked after us well and the food was delicious.

A group of 11 of us visited for some Xmas drinks. We had booked. The team kept us supplied with drinks and moved us to a larger, more comfortable area as more people arrived. Great service and a great pub.

Good amount of space for seating both indoors and outdoors. Range of good food and drinks. Fat service. Would come back here again when I'm in the area. No faults here.

Great atmosphere, good late lunch on a busy Saturday afternoon. Friendly staff

Wonderful establishment, good atmosphere, good food and wonderful staff. The manager was top-notch, although I don't rate his taste in music (Phil Collins) 😂

Busy popular and good food. Young staff trying hard.

We booked a table for Saturday night! They rang today to cancel and said they are now selling tickets as the football is on. We asked how much and they said they had sold them already! We are now left with nowhere to go! Totally pathetic establishment who obviously don’t give a toss about customer service or being decent!! Either don’t take the booking in the first place or explain yourself!!! Interesting to see the manager has written On a previous complaint that they pride themselves on exceptional service! Either he doesn’t know what exceptional means or he has a very low bar to start with!!! Be wary if you ever book here!

No menu outside. Place cold. Crazy high prices and they had run out of sandwiches on a Wed at 1.18 pm. Clearly ON THE WAY OUT AVOID

We had a nice meal that was well made. The staff were very friendly. I chose the pub because of the nice atmosphere and because I knew it would be possible to have a good discussion over dinner. The only downside was that there were...

We went in at 5.15pm. Sadly only 3 mains left on the menu, I ordered roast pork, there was no port just a lump of fat so I asked them to return. No more pork so I had beef instead. Sadly a lot of beef...