The Crown in Richmond upon Thames

Went here last night for a Birthday meal. Have to say the food wasn’t up to the usual high standard, having said that we have been here before on a few occasions and its always been great so maybe just an off day, we all have them!! One thing that was absolutely perfect though was the service given by Hamish. What a star!! We will be back here for food and not least because of Hamish!!

I used the crown’s dining room to run a business meeting, the service and the food was excellent.

Always excellent need more coast and lemon sauce on the broccoli for the chicken schnitzel

Best Pub + Restaurant in Richmond and Twickenham. Delicious foodIf only compared to other pubs, the Food, Service and Atmosphere were all 5 Stars.

Thank you to the person who looked after me.. he was excellent.. professional and friendly David

The food was fabulous, top quality, tasty, fresh. We had roast beef, haddock fish and chips and steak pie. I couldn't believe how packed was it by 12.30, fully booked; tells enough of quality. I gave 3 stars for service just because there was not much help in getting us a table and chairs, had to carry it myself. The rest of service was great, quick and fire place was great. Well done, thanks.

Went to the Crown for a meal , staff very attentive and friendly, amazing food , Cata was really good and friendly, with such a lovely team we will definitely be back

As a veggie, the roast options are often bland but I was really happy with the side orders. They were delicious and made up a whole meal for me. Our waiter Hamish couldn’t have been more attentive and friendly. Very nice experience. Would definitely come again :)

I must stress that we don’t recommend this pub due to their disappointing hospitality and the poor effort made by the staff. We booked out the private room for a birthday. The help with setting up the venue was minimal. The guests were not being served their drinks to the point where a relative had to resort to asking the waiters to serve the guests their drinks. The food was probably the only adequate part of birthday dinner. Our waiter, was rude and ‘officious’, as one of the guests pointed out, and throughout the dinner was hastily waiting on us seemingly in hope that we would leave early so that they could close early. Overall, we experienced terrible service and, in the case of hiring the private room, we expected at least a consistent and adequate service which, sadly, the Crown did not fulfill. It’s a shame as we have been very loyal to this pub for years. We won’t be returning for their service again.

Spent Christmas day here with my family. It was the worst possible meal we have ever had. The starters were inedible, the turkey roast was prcessed meat with vegetables that were either over cooked or under cooked. The service was slow. There was no christmas atmosphere. We didn't complain as it would not have been fair to the staff. They could only cook the ingredients that had been given to them. There were not enough staff working for the event. Would never eat at this pub again. Does not even deserve one star.

We had a fabulous meal from here. We ordered the Bream and the burger, followed by a chocolate brownie and sticky toffee pudding for dessert. Staff were very attentive, and couldn’t do enough. Can’t wait for our next visit!

Hamish was great and a fantastic meal

Sadly my starter was dreadful. It was burrata which was served with squash that was burnt in places, still had the outer skin attached in places. It looked ugly too. It should never have left the kitchen.

Great lunch very friendly and great service from Delfina

Had 4 pints of real ale by the real fire. Didn't eat but the food is good as I have eaten there before. Dog friendly. Harvey's and Shere Drop beers.

Fantastic food, service and atmosphere !! Thoroughly enjoyable Christmas experience.

Wonderful! Full of exquisite charm.

We hadn't been back for a while...had forgotten how much I love The Crown. Booked a table (post dog walk) for some Christmas drinks with friends. Really lovely atmosphere and so many different ages enjoying the pub & the dogs too. Will see you again in the new year.

As always your food, more than five star!… Your staff very attentive and friendly, a lovely ambience, more than a five star Pub. What more could one ask! Look forward to further visits!.

Delicious food!! Loved every mouthful. And helpful and friendly staff that did all they could to meet our requirements. Would highly recommend.

Despite several Christmas parties our food was served very quickly. I cannot fault the staff,they are attentive and friendly and very efficient. 10/10

Incredible service and incredible food, Frankie made sure we were well looked after. One of the best roasts.

I booked a Christmas meal for 21 people at The Crown - and the unanimous view was : It was fantastic. We were in a private dining room, which was beautifully laid out. The food was delicious - a good choice of dishes. The service was really excellent : fast, efficient and friendly. I visited the venue before the meal and the staff were really helpful in advising on options and explaining how the service would work. Overall excellent. We would definitely book again.

Family Christmas lunch always great at The Crown. Very cosy Christmas atmosphere, friendly helpful staff, nothing too much trouble. Food delicious but disappointed the liver has been taken off the menu - hope it will be reinstated soon.

What a wonderful surprise! Very nice location, great welcome and delicious food On our next trip to Richmond, we will definitely be back

I recently had the pleasure of hosting a birthday lunch at The Crown, and it was truly an unforgettable experience! The food was absolutely delicious and served fresh, with a variety of options that everyone at my party enjoyed. Everything was flavorful and well-prepared, making it the perfect choice for a celebration with friends and family. What really stood out, however, was the exceptional customer service. Our waiter, Cata, was incredibly attentive, friendly, and made sure our needs were met throughout the meal. He went above and beyond to make sure everything ran smoothly, adding a personal touch to our experience. His warmth and professionalism made our lunch feel special and effortless. The atmosphere was also wonderful, providing a welcoming setting for a birthday gathering. I highly recommend this spot for anyone looking to celebrate a special occasion or simply enjoy a great meal with loved ones. We had an amazing time, and I will definitely be coming back! Daniel New

Beautiful pub. Great atmosphere. Great food. Nice garden. Nice warm fireplace. Lots of seating. Veggie options as well.

Friendly and helpful staff. I had to adjust my reservation last minute and they were very responsive.

Great food: slightly over attentive service but not a major problem!

Had lunch here yesterday. Great menu and really good quality food at reasonable prices. I would define the food as Gastro, properly prepared, not frozen and microwaved. lovely building and great dining room. Thoroughly recommend.

Roasts were some of the best we’re had. Delfina our waitress was so lovely and helpful. We will be back!

Good food combined with courteous and efficient service.

The Crown is a delight! Great service, food and a buzzy atmosphere. Highly recommended.

Didn't eat but only because they were fully booked but the food coming out of the kitchen looked amazing. Very friendly atmosphere and excellent service behind the bar.

Cozy charming. Delicious food. Loved our server. He even suggested things to do nearby. We are visiting from the IS

Great food great team!! Thank you

Sensational place ... even when full to the gunnels for England Rugby

We love The Crown and one of our fave restaurants. Lovely staff, interesting food choices which are changing regularly and a warm atmosphere. Highly recommended.

Nice venue, however, I thought that the choice of main course dishes on the dinner menu was a little limited.

Very nice food, staff, vibe...i'll be eating there again.

Thank you for great food and excellent service

Another fantastic roast dinner at The Crown on Sunday. Such a nice atmosphere with really friendly and helpful staff. Throughly recommend! Thank you so much guys!

Lovely food, lovely waitress and really good Atmosphere.

staff, food and wine were terrific. It was really busy but you would have felt we were the only people in there. Sausage and Mash and the Pie were fabulous. Looking forward to the Australia game now.

I think the welcome set up could be better. A lady manager I presume had her back to us for 5 mins tapping away on a laptop but would have clearly seen we were waiting had she been facing outwards & would have been more welcoming. Service at table was a bit slow to start with, water was delivered quickly but no one came back to take our order dor drinks for a while. We live nearby & when it was a Pearmain pub we came often, but stopped eating when Youngs took over as the food went really downhill. Delighted to report food is now far far better & we wouldn’t hesitate to book for a family dinner again.

We had a wonderful experience at The Crown Pub in St. Margaret’s, thanks to Angel’s excellent service. He was both efficient and exceptionally polite, making sure we had everything we needed without delay. His friendly demeanor and professionalism added to the warm, welcoming atmosphere of the pub. Highly recommended!

Super dining room at back of pub to have a business dinner. Very attentive staff and a menu to suit most tastes. Really good wine list.

We had a fabulous time at The Crown last Sunday lunchtime. The team was absolutely brilliant with our boat club group of 30 people. We had pre-ordered our food and Angel, Cata & Arnie delivered it all very quickly. It was all delicious, and hot. Big thanks to the kitchen and serving team. We’ll definitely be back.

I went with a party of 30 for Sunday lunch. The drink range was good and reasonably priced for London. My roast dinner and those of my companions was very good in quality and quantity. The staff managed to get the meals for our party out quickly and no fuss and dealt with paying very efficiently.

Beautiful pub, very personal and intimate for dining. Good for all sizes of party. Angel, our waiter, is friendly and accommodating :)

We choose a later lunch as can usually get a parking bay in the small car park. Arrived 2pm & seated in the dog friendly area which is comfortable & plenty of space for four legged family member to lie down. Very friendly server who immediately took our drinks order & provided a large bowl of doggie water. So far, so good. The menu is varied plus a specials board to choose from. From our 6 visits this year what is most noticeable is the reduction in what is offered with each course. The chicken schnitzel, £17, came with tenderstem brocoli but no carbs. To add chips, £5, made the cost expensive for an average sized plate of food. The calves liver & bacon, £19, came with mash but no vegetables. Again need to add another £4.50 to make this a properly balanced meal. All portion sizes have got a whole lot smaller. Starters of mushrooms on toast now offers just one thin slice of sourdough bread, with proportionally less mushrooms. The mackerel pate half the size of each component. At least these dishes still include all the ingredients previously offered unlike the distorted balance of the Mains missing ones. Everyone appreciates costs have risen dramatically in the last 2 years but this style of economy is most unappealing. Starters were enjoyed despite it being a somewhat short lived experience. After a longish wait our cheery server removed our empty plates & asked if we were ready for our main course. Too right we were, the appetites only tickled by the mean starters. The wait started & continued. At 3pm the next table was served, their orders being taken just prior to ours. We thought, hooray, ours will be next. Staff members rushed around but sadly all going past our table. At 3 20pm I managed to catch the eye of our server to enquire where the overdue lunches were. She apologised for the wait, asked at the kitchen & told us our orders were on the Pass & would be served without delay. Hmmm, well another 12 minutes went by until the food finally arrived. Overall the meals were good (with the exception of overdone liver) served fresh & hot & our dog enjoyed her 2 sausages. But the wait, the mean portions & the irritation factor didn't make for the most relaxing experience. There are plenty of other similar establishments to choose from, no doubt they are faced with the same cost cutting challenges but seem to have addressed them with greater satisfactory customer expectation. Sorry Crown but that was our final visit.

Me and my wife just moved into the area, this was splendid place to visit, nice goat cheese crochets with surprising and refreshing vinaigrette, went amazing with our negroni. Amazing food introduction and service from Frank, we will back for more. thanks

Gorgeous interior, lovely staff, and amazing food. Fish and chips are out of this world

Lovely evening. A bit noisy but as our table wasn’t close to anyone else it didn’t matter. We all thought the food was delicious. Looking forward to going back.

Great atmosphere at Sunday lunch. Picked for a family meal (6) from reviews, although eaten their previously. Food (mix of Sunday lunch & a la carte) was 1st class - look forward to returning in the near future

Lovely food and lovely service. Child friendly and beautiful setting. Delfina was our server and she was very accommodating. I'm also grateful to Michelle for holding the booking open when we were running late.

The staff were extremely attentive. Excellent evening.

Yet again our lovely ( & rather expensive) meal was absolutely ruined by unruly children. If The Crown want to keep all their customers happy they need to have a separate section for families with small children. I would object less during the day but an evening meal is not the place for littles. Sadly now we will not be returning

Great service, warm and friendly staff especially Frank. Thanks for the birthday brownie, we loved it! The food was great and highly recommend the trout.

We went there for an early dinner without a reservation. The manager confirmed a table and told us we would have to leave the table after 2 hours which was more than enough time. In the dining room there were multiple noisy children running around and rolling on the floor. The service was super slow. We had to repeatedly shout across the room to gain attention for our order. The food was delicious and hot. After an hour and 10 minutes the waiter told us that we had to leave the table as someone else wanted to be seated there. Really?? The dining room was virtually empty. He said we could move to the bar which we declined. We just asked for the bill and left. I can't remember such appalling service. The price of the dinner and drinks was expensive for what we had. I won't be coming back.

Amazing food and great service. Just booked for a big group and process and experience were fantastic.

Haven't eaten here yet, but what I've seen looks good.

Had a wedding at this pub and it was a great time. Love the outdoor space and the food was amazing!

Best pub in the area! Visited recently for their new pub quiz which was great fun. Michelle & team are exceptional.

The food is delicious and a great range on the menu. Service is always welcoming and friendly.

Loved the Crown and will go again. Service is great in terms of speed and friendliness and there is always someone around. What I noticed was that all of the staff will serve instead of just a designated waiter. On the food, I just didn't like the chips not authentic enough for 5 stars but good enough to order again.

Always nice to pop in to this lovely and lively local pub.

We’ve been coming to The Crown for almost 5 years and decided it would be the perfect location for our small, informal wedding reception. From our initial enquiry right the way through to closing time on the day we cannot fault Michelle (Manager) and her amazing team. The food was simply amazing and we had some difficult guests to please. Not one person could fault the food. The atmosphere was amazing and the team were simply superb. We often wished we lived next door to the venue, but in reality, thank goodness we don’t…we’d never be out the place. The Crown, we simply love you!

Amazing food and service could not fault it.

A special shout out to Orion who was an absolutely awesome waiter! Charming, knowledgeable and really helped us have a lovely evening.

Honestly, Maya deserves a raise. 😄

All-round high quality pub. Delightful dining room, friendly staff and good quality, fair priced food.

Lovely pub in Twickenham with so nice food and drinks. Last Sunday i have been here by myself for Sunday roast. I really enjoyed my pork loin and so crispy potatoes with season vegetables and gravy. One thing what i didn't like it's what i was supposed to pay straight away for my food and drinks as no one will come around to take my order. My roast looked really nice, but I don't like when gravy comes already on the plate, not in a little gravy boat. Price for roast around 20£. For lunch/dinner per one person with drink with be around 35£.

A proper pub. Inviting, polished and oozing with character with an excellent selection of beer and a surprisingly good wine list. Very pleased it is in our neighbourhood.

Absolutely love The Crown. I’m not local but when I’m in the area we often visit. Went yesterday for the first time on a Sunday. As a veggie, Sunday lunch is not the exciting thing it is for meat eaters. Luckily The Crown offers their main menu too so there is lots of choice. The service is always fun, seems like the staff like working there. Perfect for creating a great atmosphere.

Fabulous food and attentive staff, great!

We visited The Crown on Thursday evening. We were greeted by lovely Rory who always greets us with a warm smile. We had chicken Kiev and fish and chips which were outstanding. Compliments to chef. Rory always takes time out to chat with us fellow geordies which makes us feel at home. I would personally like to thank him for the surprise birthday board for my wife. This small act of kindness made our night. Thank you !

Beautiful pub, beautiful team, fantastic pub led by an incredible general manager Michelle. I love coming here and can’t wait for my next visit.

Great food and had a lovely time in the garden

What a great place for a work meeting! Delfina & Gina were excellent and the food and drink was perfect. Thanks guys! Nick

Delfina & Gina were great, attentive, and very friendly, would definitely recommend for great food and a lovely place to work from the pub.

Excellent venue. Fantastic bar, restaurant, private dining room and beautiful garden. Dinner for 26 in private dining room with all seated at the same table and drinks in the garden before dinner. The staff in general were so pleasant and obliging. In particular I dealt with Rory, Delfina and Gina and also Michelle, the General Manager all of whom went out of their way to accommodate all my requests and changes as things evolved and did so willingly, efficiently and pleasantly. The guests all commented on the selection of items on the menu for a party of 26 and the quality of the food. Many of the guests had Affogato for dessert and said it was the best they ever had.

We arrived for our booking but realised that I had booked at a different pub. My silly mistake but were very kindly accommodated and had a lovely lunch. Service was fantastic, food was delicious and the building is beautiful. I can’t believe we haven’t visited before, will definitely be back soon.

An excellent pub for food, great drinks choices and atmosphere. It also has a wonderful garden area. Lunch yesterday for 16 of us was superbly managed and everything was delicious. Thoroughly recommended.

Excellent food. A favourite for us and the food and the service are great. Our group was looked after extremely well. Thoroughly recommended.

Absolutely delicious food delivered with friendly and efficient service - highly recommended!

As always a great experience! Awesome staff, delicious roast pork cooked to perfection and a dog friendly top draw pub garden!

Kate was very friendly and attentive we had a lovely Sunday roast at the crown !

What a fantastic Sunday lunch! Food was perfect, dining room is a lovely setting with lots of natural light. Thanks to our waitress Delfina and the rest of the staff who were so friendly, efficient and professional! (and my pint of Youngs bitter was spot on!)

The vibe was great and chill. We were a big group of people nut the staff was very organises and made the payment very easy for individuals. Kate had to run around for bill. Thank you so much

We celebrated our wedding in the private room at The Crown. Everything was perfect. Excellent service and the food was delicious. All our guests commented positively and it was the best celebration. Big shout out to Michelle and her team especially Freddie, Hannah and Milind who served us. We were able to decorate the table and room to our liking and the staff were very accommodating of this, allowing us to decorate in the morning.

Very relaxed Wednesday lunchtime. Starters - goats cheese croquettes, mushrooms on toast, padron peppers - all very good. Mains - cauliflower steak, salmon, asparagus salad and halibut (special) - also all very good. Puddings were great - chocolate brownie and affrogato. Service (from Erin and colleagues) was good too.

We had a lovely time. We came in to celebrate my graduation. The food was fresh and cooked to perfection. Service was amazing and was happy to help with any questions we had towards the menu. Definitely recommend for an event or celebration.

Lovely evening at the Crown! Thanks to Maya for great service.

The Crown coped admirably with the invasion of 30 cricketers and their partners for the Crossbats v Chair's XI lunch break. Feedback on the quality of the Sunday lunch dwarfed anything else positive about the day (except perhaps the rose at tea). Thank you Michelle for organising it, the kitchen for preparing it and Kate, Hannah and Arnaud for delivering it with such calmness, especially at such a busy time.

Great evening and great service from Maya

We had our first lunch in the Crown restaurant today, and we were greeted with a warm welcome from the lovely manageress. Our meals were superb 👌 I had the special, smoked haddock with creamy mash, a lovely sauce and spring greens. Topped with a perfect poached egg 👌 my friend enjoyed a lovely roast chicken dish with crispy roast potatoes, greens and proper gravy 😋 We will definitely be returning.

Great food great service from Amy ???? Really attentive and helpful.Very noisy table next to us but that’s not the restaurants fault .Pork was delicious

Enjoyed an excellent Sunday lunch. Under new Management the restaurant has undoubtedly improved. Food was served hot and to choice. Would recommend.

Very attentive staff, listening to your needs and preferences. Food came quickly and disappeared at same speed!