The Alexander Pope in Richmond upon Thames

Much better than last week! The service was excellent and the food was fresher.

1st time in years: decent service, good food & nice atmosphere. Sit in the glass extension, or outside in the summer

my first time here since it was renamed. it has a lovely setting, friendly staff, varied and interesting menu. Good portion sizes

A really good Sunday roast, and other dishes on other tables looked awesome too. Service excellent, attentive without being pushy and knowledgeable of the options on the menu. Would definitely recommend

Always friendly, always top service, always delicious foods. Thanks

Great Restaurant, great food great stuff over very friendly

Robin Smith the manager lets us have a Conference room for our community meetings. The beverages drinks and snacks are delicious, the room is spotless and the commubenefits. Many thanksDel

We had a really enjoyable and relaxed experience recently for a birthday celebration. Food was great and service to match.

Really lovely Sunday roast at this beautiful restaurant/hotel by the river. Wonderfully decorated inside..very botanical with gorgeous ceiling lamps making it feel warm and cosy. Food was really good and so was the service. Super friendly team

Really lovely Sunday roast at this beautiful restaurant/hotel by the river. Wonderfully decorated inside..very botanical with gorgeous ceiling lamps making it feel warm and cosy. Food was really good and so was the service. Super friendly team

We hired the private room for an away day and a bit of a thank you to some of our longest serving employees. The service and food was excellent and the room worked well with the addition of a private garden and most importantly parking. I would recommend.

Plates are too small for roast Service very poor on this day and they were not overly busy

Decent pub, next to a green and the Thames. Service was ok although not excessively warm. We went for a wedding reception and the food was decent, nothing exceptional but good.

Very nice venue good food ideal for meeting up.

Nice atmosphere in the glass conservatory/extension. Great service, relaxed.

Booked for a celebration dinner and I have to say that from start to finish we experienced really professional service from the menu to wine recommendations. I would highly recommend and will return.

Actually, I went there specifically to, hopefully, get just a small reduction for nibbles for a reunion I've arranged for 23 of us, all of a certain age, well behaved, and happy to spend the entire afternoon and evening there, with a few people wanting to book accommodation to boot. Not much, just a token of appreciation for our undoubtedly, rather generous contribution for the bar. Disappointed they, by they, I meant the specific duty manager on that day conceded to zero. I said we'd rather stay there, drink, eat, and stay over, as against without any flexibility, we will probably end up leaving to eat elsewhere in Twickenham. Her response? Feel free! Rather bad form, I thought. I wanted to pay for a selection of sandwiches, but no. It was a plate of sliders only at a ridiculous cost, per 10 to a plate. It's such a shame. 23 of us? From 1pm to the evening? And no doubt ordering their own food later on? Heyho.. We had our 50th reunion there 10 years ago, and they were lovely and flexible. I can, but try, try again. With a different duty manager. Hello A. Lovin, I believe we have, possibly, misinterpreted each other? I am confident we can discuss, privately, and amicably resolve any misunderstandings. Unfortunately, I couldn't find how to contact you online? Maybe you could DM me with your contact details. I look forward to hearing from you in the near future Many thanks and kind regards, Sue.

Hotel surpassed expectations. Good breakfast, friendly service.

Excellent hotel, good bar and delightfully well stocked rooms

We recently visited Alexander Pope for my daughters birthday lunch. Due to the weather, we booked at 5pm but turned up earlier in the day to make the booking 3pm which the team were super easy moving for us and when we arrived we even had a selection of areas to choose from and we were able to bring decorations and balloons. The staff were super friendly, accommodating and the food was fab! We come here often with our children and we always get a table and looked after!

My favourite pub in Hampton hill , great back garden highly recommended

Excellent food and a beautiful glass conservatory overlooking the river, the manager was quite abrupt however the bar staff were very pleasent

Booked for lunch before heading to Twickenham for the premiership final - the welcome was very friendly and nothing was too much trouble for LuLu who looked after us. Our two course lunch was delicious and very good value for money. We returned after the game to treat ourselves to a delicious dessert.

This is a hotel/pub. We were there for Gallagher final & booked too late to get an inside table. Edina kindly put our name on an outside table. Service & food quality were excellent.

Lovely pre rugby venue. Easy to pre order/book table. We ran late and they were accommodating. Small issue with a couple of orders but swiftly and professionally dealt with. Thanks to the team

Came to this pub for a party in the private room. Pleasantly surprised by the charm of this place. Staff were efficient and cordial. Food was good. Great for parties.

Drove past this place and stopped off for breakfast as it looks nice. The breakfast was fantastic! You can tell when places use good quality Ingredients and this does. The poached eggs were golden and runny. The sausages and bacon tasty. Can't fault it.

Been a tradition for us after Army/Navy game to walk down to the Alexander Pope for a post match beer and food and as ever we were not disappointed.

Amazing service! Great food, great vibes and excellent selection of drinks! Would definitely recommend!

My partner & I had a great meal here!! The food was sublime; one of the best Sunday roasts I’ve had at a pub ever! The thing that made this visit so awesome, was that they didn’t have veggie gravy (the other gravy was beef & we don’t eat beef), so the manager went & got some veggie gravy for us, which was a great way to solve the situation for us & definitely means that we’ll be going back again in the future!

Convenient for Twickenham and pleasant staff

A lovely, friendly hotel with great food and excellent service. Just like going to a country house to relax. Very nice surroundings by the Thames. The pleasant helpful staff help to make any stay really enjoyable.

The food is fab! Especially the steaks and fish&chips! Staff professional, attentive and really lovely!

friendly and helpful staff, great atmosphere, excellent service, will repeat!

I eat here often now as the pub grub is so incredible. Great range on the menu, wonderful roasts. Really tasty and great quality. Highly recommend!

We stayed at the Popes for two nights when we attended an event locally. 16 of us had dinner here both nights when the restaurant was absolutely heaving. Between us we had every dish on the menu and all of it was excellent. The staff were incredibly busy but they were polite, helpful and hardworking. I have to single out Jodie though, for special praise. Unparalleled excellence in service and customer care, always with a huge smile, thank you Jodie.

Food was a very high quality as was the service. Great friendly staff and good drinks and cocktails. Will definitely be back again.

Good place to meet up and chat, fines selection of ales from Young brewery

Sunday roast is lovely here, would definitely come back. The roast dinner was delicious. 4 stars as kids meal (Mac and cheese) was really not worth the £9 and would not get again. Expected long wait and server was a bit awkward but overall okay.

I saw a previous review about feeling unwanted in a place and that’s exactly how we felt dining here as well. My mother wanted to try the place and so I took her here only to be met with disappointment. To paint a picture, we walk in the restaurant and waited to be seated. There were 2 people on the bar and the customers had already been served, the boy was polishing glasses and the other girl, who knows what she was doing. There was also another male server clearing a table, all 3, pretended we didn’t exist. We may not have been dressed like we were ought to meet the King but honestly, in this day and age to still have this kind of judgement from the staff to a paying customer is laughable. Realising, we weren’t going to be seated. I asked the staff on the bar if we can sit anywhere and she said yes. We sat ourselves down and I still had to ask for menus myself! I noticed how the rest of the people who walk in were treated and it was completely different to us. When the food came, it was presented well. However it was mediocre for the price. Perhaps our judgement and tastebud has been soured from the initial experience. Customers come in to not only eat the food but to enjoy the ambiance and the service. One thing I’ll say though is Talulah, our server, was pleasant which salvaged the number of stars a little bit but the rest was just inadequate and incompetent. I’m just glad they’re smart enough not to charge us service for they know themselves how absurd their service was. Definitely not coming back. I just felt sorry for my mum who was really eager to try this place out.

I've stayed here multiple times. Only two nights this time and while breakfast is usually a treat I didn't have breakfast this time. Its a good English pub and I'll be back.

Tried Sunday roast, chicken was cooked beautifully but the rest of the trimmings spoiled the dish. 2 soggy potatoes, few cold hispi Cabbage leaves, mushy carrots and the worst gravy I've ever tasted 😫 we ordered more Cabbage and chips because we were still hungry. Cabbage was very tiny portion and chios never arrived. We ordered lemon posset but really it was just whipped cream with the hint of lemon. Disappointed 😞 We also had our retriever with us and nobody even offered to bring some water for him.

Great service from all waiters/waitresses, friendly and welcoming.

It was ok. Table dirty and hadn't been cleaned . Lots the menu had sold out. Had the pie which was very salty.

I have never felt unwanted in any place in London before coming here. My child is attending a nearby course, so I wait for him at this location for over an hour on a couple of occasions. The staff were rude and displayed racist behavior. Additionally, I was overcharged and compelled to pay a service charge for the food and drinks, despite having to carry them around the restaurant myself. The staff, particularly the older man who served me, made it abundantly clear that I was unwelcome there!

Food good. But service was very slow. Especially for a very quiet Tuesday at 17:30pm....

We went to at the Alexander Pope for a family meal with grandparents, parents and children and were very pleased we did. The food & service was great & the hotel is very comfortable & well situated. close the the river. The steak was as very well cooked and the kids cleared their plats too. Would certainly recommend and return.

We do like the Pope my husband and his friends to like to go for a drink there. First time for dinner before the rugby with a group of friends. The restaurant was really bustling, the atmosphere was very friendly. Food and staff were fabulous, also a brilliant veggie choices. I would highly recommend to go.

All OK but run out of Youngs bitter . Poor show for a Youngs pub.

Great pub! Highly recommended, had a Christmas party there and everything was really nice

I had a fantastic Christmas meal, lovely staff and brilliant atmosphere. I would recommend

After a fantastic Christmas dinner there last year, we were incredibly disappointed this year. The roast was luke warm deli meat and undercooked vegetables. The servers were all very polite and friendly but there seemed to be no communication between them as drinks and the bill had to be requested several times.

Lovely relaxed lunch here. Great menu. I'm not a salt person and some of the food was a bit salty for me. But otherwise was really good. Really nice selection of non alcoholic drinks as well.

A great Pre Christmas party Brilliant device Room ambiance - excellent

Excellent ‘Christmas Meal’ , service and atmosphere! Will definitely book again!

Enjoyable. Cozy. Food is good. Staff are nice, but I'm not a fan of ordering from the bar.

Hosted my birthday here in the Atrium and what a lovely setting for a cold winters day! The staff were super accommodating, the food delicious and we all had a great time. Child and dog friendly this lovely place also offers accommodation and parking - highly recommend

We were visiting nearby Strawberry Hill House and so came here for lunch. My wife had fish and chips which she said were very good and I had the burger and fries which were ok rather than great.

We came for the dinner and were absolutely delighted with the food and the service provided. For a party of four we ordered fish, duck, pasta and vegan dish and a starter to share. The food was amazing, definitely the chefs did a great job. Duck was tender, my friends had fish which was full of flavor, creamy pasta and all presentations were amazing. This is something worth subscribing for! Definitely coming back soon. Thanks!

We came for dinner and were absolutely delighted with the food and the service provided. For a party of four we ordered fish, duck, pasta, also a vegan dish and a starter to share. The food was amazing, definitely the chefs did a great job. Duck was very tender, my friends had fish which was full of flavor, creamy pasta and all presentations were amazing. This is something worth subscribing for! I'm definitely coming back soon. Thanks!

Excellent food. Huge portions. On the more expensive side but great service, very good food and a lovely atmosphere. We have booked for Christmas!

Had an amazing meal with my girlfriend, a stunning restaurant with fantastic service! Would highly recommend.

Stayed here a few nights for business, very cosy, polite and professional helpfull staff. I was feeling under the weather and the manager Robin was very kind and brought me room service ... what a diffrence that made!

Such a great pub. Love the atmosphere and staff and friendly too. Amazing

First dinner meeting of our Rotary Club at this venue. 15 diners had a choice of two courses from the menu. The food was uniformly delicious and well prepared. The service was first class, led by the manager. I am surprised at the current general Trip Adisor rating which I would have expected to be at least 4. The rooms are attractive with excellent bathrooms. I look forward to many more meetings, dinners and nights at this venue.

It was great to feel the warmth of our Rotary family again. The environment and service helped. The food was lovely. I am proud to be a member of our Club and enjoy your welcome.

We all came for Sunday roast and it was simply delicious. Fantastic sharing options for couples or groups of friends. Some of the best gravy and roastys in London. This pub is a must visit. You’ll be hard pushed to find a better roast in London. Definitely coming back. See you guys soon!

Disappointing food service from a Young’s pub which are normally quite reliable. We had a 12 o’clock sitting for a Sunday dinner so were virtually the first people there - only to be told when we ordered there was no roast beef and only one of the prime rib sharing joints available. How does a pub not stock roast beef for a Sunday lunchtime? We should also have been told that up front rather than after we had time to read the menu and make our choices. The prime rib was then over cooked (medium beef should not be grey). The staff were polite but not very efficient and made multiple mistakes taking our orders. The positives - the pork and the chicken were good, the veg accompaniments for the prime rib were excellent and good portion sizes.

I went for Sunday lunch yesterday, on my way to work, and service was cordial and swift as always - I've had Sunday lunch there many times, but haven't had the chance for a few months. I ordered everything at the bar, so service doesn't really come in to play in my review. As a bar/restaurant manager, waiter, barman, and chef, I want to just give a review on the lunch itself. The staff did everything right by me. However, the price has really rocketed since the last time I was there, and the portions are much smaller - I feel that a Sunday lunch should be a real wow factor - a treat, but the portion I received was like week-day pub dinner than a Sunday feast. Three thin slices of beef, and two roast potatoes with the trimmings... Although the potatoes were great for a pub lunch. Served on a really annoyingly small trendy plate that didn't allow me to move food around again reduced the wow factor - when the food arrived, I almost asked where the rest of it was. It was all good, but a Sunday meal, not a Sunday treat. Plus sides - the Sussex nearby is really good & a little cheaper, but there's limited tables inside, and there's kids running riot everywhere. The Alexander is always busy, but not packed. Again, food was a decent quality, but nothing to rave about, portions were a little disappointing. And over-priced. And those plates are really annoying. It was decent food. And I won't say anything bad about the experience that the staff gave me, or any worries about quality or hygiene, but it was underwhelming for the price, and not the Sunday feast that I wanted. I eat one meal a day, and have done for about 14 years, because I work in hospitality, and I didn't have that Sunday full-belly feeling like I should have had. I think I'll be looking around for somewhere different in future. But... Try it yourself. The food was good. It has always been good here when I've eaten here, but smaller portions, bigger prices, annoying plates.

A family favourite, as my sister had her wedding meal at the Alexander Pope 8 years ago. The Sunday roast was great though we struggled with the heaped small sized plate. The pork crackling was beautifully done and the meat succulent. A good selection of vegetables accompany the meal. Lovely The staff were, as always, friendly and helpful.

Me and my wife came for dinner after recommendations from friends, must I say it did not disappoint our waiter Alfie was absolutely amazing so friendly and professional all other staff great too. Food was delicious and reasonable for what it was. Pub decor and atmosphere is reallly nice We will be back

Decided to book for Sunday family lunch after previously visiting for a quick after-walk drink. We all had a thoroughly enjoyable lunch having been seated in the "atrium". The staff were young and slightly inexperienced but they were all very helpful and attentive and did a sterling job. Most of us opted for the Sunday Roast which was enjoyable and served promptly. Bill including desserts and a couple of bottles of wine was reasonable and we all left completely satisfied. The Alexander Pope has a nice atmosphere and we would happily return.

Food excellent... could be supplemented with extras to promote customer experience (for example a little salad with camembert sharing platter or a pot of chutney). Service is very good and lots of internal space... very suitable for wheel chair users or physically impaired. External space would not suit less abled customers. 10 - 15 minutes from twickenham train station and accessible by bus with lots of parking after mid day. The car park is terribly tight but there is residential parking. I would recommend.

We thoroughly enjoyed our stay here. The Alexander Pope is in a beautiful location - just opposite a delightful park by the river. The staff were very helpful and attentive, (Talullah, in the evening, is worth mentioning as she was really sweet and totally on top of her game, despite the fact that the restaurant was full of families with young children due to a private function), and the food was really excellent. We had both supper and breakfast here, and both were exceptional. The breakfast menu was perfect - I had Eggs Floerntine and my partner had the Full English. Both were delicious, (and we can generally be a bit fussy when it comes to breafast...) Our room was also of an excepetional standard. The beds were super comfortable and the walk in shower was such a treat. Coffee, tea, full mini bar, biscuits - even Pringles! All were available as well as a comprehensive room service menu. We will be back....

Absolutely marvellous place, great staff, service food, rooms, and location.

Food was great, friendly staff, bedooms rooms were only ok, clean but poor lighting which made them feel a little dingey!

I was hoping to write a review of dinner at the Alexander Pope. The website says that dinner is served until 9.30 PM so my wife and I arrived at 8.55 PM yesterday only to be told that the kitchen closes at 8.45. So either the website is wrong or the kitchen staff skived off early. Either way it's disappointing so no review of the food but a one star rating nevertheless.

We booked six rooms in total for a family wedding. From the start when booking the hotel the emails were not very personal and not very accommodating. Trying to telephone them to ask questions was very stressful as they took ages or simply would not answer. The rooms were okay, water damaged marks in the bathrooms, in the morning we discovered a badly stained duvet that we regretted we had not noticed earlier. Two of the rooms were very dark and luckily we did not have to spend too much time in them. The service was poor it took two ladies 20 minutes to check into two rooms. Breakfast service was not any better served wrong orders, things forgotten and served overcooked food. We did not complain at the time of checking out as we just wanted to get home but would not recommend to a friend.

Lovely hotel. Great location for rugby. Good food and bar.

Good place to stop before a visit to Twickenham 😜

Excellent pre rugby lunch Quality food service and value for money Great location Would recommend it highly .

Travelled as a couple in August 2023 for my birthday and arrived from Kent by train, the hotel is about a 10 minute walk from Strawberry Hill Station. On arrival, the guy on the reception desk gave us all the information we needed but did seem a bit done for the day.. Room was lovely, we booked a double bed and although it was huge, it was evident that they had pushed two beds together as you could identify the gap in the middle. Room and en-suite bathroom were clean with plenty of fresh towels, toiletries and wardrobe space. There was a snack bar and stocked mini fridge where you have the option to pay for anything you take, although the free shortbread and 4x coffee pods for the nespresso machine were a nice touch. We ordered drinks to the room which took a while to come and were quite expensive but I think probably just London prices, it was nice to have the option of room service. We didn't eat in the hotel so can't comment on the food but the menu did look lovely. Bonus 11am checkout so you're not in a rush too. Would stay again if in the Twickenham area.

Popped in for a pre-match bite with some friends. The restaurant was reasonably full but certainly nothing approaching capacity. We all ordered two courses and drinks. After 25 mins my drink was nowhere to be seen, despite everyone else at my table already having had theirs served. I checked on the order with the waitress and was told that the bar was busy and that it was on its way. Eventually I went to the bar and ordered and paid for another beer myself. By the time our bill arrived, I still hadn't been served my drink BUT unsurprisingly it appeared on our bill nonetheless. As far as the rest of the meal is concerned - my burger was overcooked and my brownie tasted like a mixture of compacted sawdust and cocoa. Hands down one of the most atrocious dining experiences in 22 years of living and working in London.

Great atmosphere and very attentive staff. However lunch mired by lack of coordination in the kitchen. One of our party had ordered from the set menu and had finished both courses before our order for burgers appeared. Our burgers took an over hour to arrive...

We live outside London but have enjoyed a family meal at the Alexander Pope several times in the last few years, while visiting our daughter, who lives locally. Most recently we were pleased to note the professionalism of staff waiting on table and quality of...

We booked a party at short notice, the manager was very helpful, the day went very well and everyone of all ages had a great time.

The pub has a nice outside area, a conservatory area and a main pub area. All have plenty of seating. There was plenty of staff. The menu is limited but good . We sat outside for drinks then went into the conservatory to eat. The...

We have very recently celebrated our wedding in the Alexander Pope and it was just fantastic from start to finish. The food was so good, we had antipasti for starters and a Roast for the mains and everything was so tasty, best roasties and Yorkshire puddings ever! Pudding was an Eton mess which I didn’t try sadly but lots of people loved it. All of the staff are so helpful and we couldn’t have asked for a better venue for what we wanted. A special thanks to Robin for making the whole thing work so well. We can’t wait to come back!

Fine pleasant atmosphere enjoyed the early evening

Very friendly and nice environment. Choices of drinks. I had a burger it was not good at all.

Nice meal and choice of beers, service was good, dessert's a little over priced for the portions served! A nice atmosphere and friendly waitress, nice location.

OK so we came to Twickers for England vs. France for my boy's 14th birthday, found the last available free parking space in the streets behind the pub, walked into an extremely crowded establishment, and were found a great table and served a lovely meal...

I’ve been there before and had a great experience bu this time had extremely slow and grumpy service. Food was good but experience quite negative.

Lovely venue overlooking a park and river Thames! Staff were quite helpful. It was a sunny day so there was a wonderful atmosphere with people siting outside! Ordered a burger and fries! The burger doesn’t come with fries so I had to order fries separately. It was average! The portion size was quite small! £20 for a burger and few fries!

Nice fancy pub. Loved the decor. Was quiet when I went but got busier a bit later.

Our room was perfect and the adjoining bar and restaurant is a really nice place to relax Breakfast was delicious and our waiter was a lovely young man who was so helpful with directions to the stadium. Only fault was the wait for food but...

Stayed for a night before the rugby may I say the room was beautiful in a great location. Dinner was superb and breakfast was even better although we waited a while it was worth it.

We booked this hotel as was recommended by a friend. The lovely guy on reception couldn’t do enough for us he was so helpful and friendly! Dinner was delicious and our room was even better

Stayed at the hotel so decided to have an evening meal here. Food was tasty, well presented and Youngs are careful to point out the origins of their ingredients. I had a burger, something I never do and it was very tasty. My wife had...

One of my favourite pubs. The staff goes above and beyond to cater for my dietary requirements. Big like. (could be more vegan options but I heard it is a work in progress)