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3.5

Based on 133 opinions finded in 1 websites

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Nº 466 in 691 in Hounslow

Nº 70 of 91 Other cuisines in Hounslow

Score
OpinionsNoteTripAdvisor1333.5

comment_iconOpinions

Closed down - no communication from hotel even though had confirmation email day before arrival. You’d think an email to say so isn’t too much to ask

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PaulT . 2024-04-21

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As a mature traveler, The Crown in the Cotswolds captivated me. Assistant Manager Jayden ensured a warm welcome, while Harry’s recommendation of the aspall was spot on . With its cozy ambiance and authentic hospitality, The Crown is a must-visit destination for anyone exploring the Cotswolds.

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Rohan C . 2024-04-19

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Food was fine for the price. The barman was rude and unfriendly. Me and ky friends even took are glasses to the bar as we left and said thankyou. The barman did not even react. Much friendlier bars in the area.

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Paul R . 2024-01-14

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we visited the restaurant for Christmas lunch . There were 6 of us at £85.00 each plus drinks and children £11.00 . We were sent a menu and most of us chose turkey and trimmings in advance and selected a small christmas lunch for the child too . They were extremely short staffed . Our food either arrived at different times or did not arrive at all until they were reminded . The main course consisted of some turkey , one carrot , one parsnip , yorkshire pudding . there were no green vegetables , no bread sauce , no cranberry . The food was presented badly , piled on top of each other ., similar to a motorway stop cafe . A very poor christmas experience which left us all very disappointed .

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Ferri G . 2024-01-01

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We went for Christmas lunch yesterday. I was given the wrong starter (it all had to be pre-ordered) then the Turkey. My husband had the beef steak and it was very tough. The worst thing of all however was we were told we had to leave the table as they needed it and we didn't even have the coffee and mince pies that were included in the price. Hard to believe they were continuing to serve after 4pm.

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julia d . 2023-12-26

MORE AT TripAdvisor

The food took an hour to arrive. We had booked an early setting, 12.40 lunch, placed our order very quickly but had no further service for an hour. We ordered a bread basket and not even that arrived until our main course and was toasted bread so clearly old bread. All hot food was served on cold plates. I went to use the bathroom and heard waiting staff being spoken to very rudely. My husband and I will never eat in this establishment again.

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Vivien G . 2023-12-03

MORE AT TripAdvisor

We held pre-dinner drinks in the lounge area for a 50th birthday party and had a great experience. Canapés were really good and generous. Good range of drinks on offer. Service for drinks and food in the private area was great! (much better than in any other pubs we have been to). Will definitely organise another party there.

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672arcade . 2023-10-16

MORE AT TripAdvisor

Two of us had dinner at the Crown which has been OK in the past. I ordered the duck and my partner ordered the ribeye steak. The duck was OK, but the ribeye was completely rotten. My partner mentioned that it didn't even taste like steak. I tried some and it was clearly off and slimy. We returned it to the kitchen and my partner had the mushroom Linguine instead. It was disappointing however that there was no word of apology. The response we got was "the chef is trying his best". They could definitely try harder. What is our chance of returning? Low.

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hiltontn . 2023-09-15

MORE AT TripAdvisor

The Crown proved an excellent venue for a memorial gathering (30 + people). Despite short notice provided delicious sandwiches, canapes and so on in a very good private room and terrace venue. Service by two staff was cheerful, efficient and tailored to individual requirements. Highly recommended for this type of gathering - good value too.

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Ted G . 2023-08-29

MORE AT TripAdvisor

Too expensive ! 24 £ for 1 glass of rose wine ? We took 3 and had been charged for 4 🤷‍♀️ 2 starters , 1 main ( risotto ) , 1 small cheese board and 2 expressos : 189 £ youpi ! Food was average and the waitress was apologised all the time for everything ( a bit stressful at the end ! ) it would have been more useful to recommend us to buy a bottle of wine instead ! Not a good experience at all and we were almost alone at 1 pm on Friday . Now I know why 😊😊

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Sandrine A . 2023-05-05

MORE AT TripAdvisor

The Crown is one of my go-to spots in Chiswick because the food is always amazing, and the drinks are beautiful and delicious. Love the decor and atmosphere. Perfect to catch up with a friend or for a date night!

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99joanabr . 2023-02-28

MORE AT TripAdvisor

I had the best time at The Crown! The food was sensational and the service was spot on. I highly recommend checking this place out. Simply fabulous!

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N4162DFsophiem . 2023-02-27

MORE AT TripAdvisor

Very expensive, you can get better quality in the area and better service cheaper. We unfortunately stayed in one of their rooms, a bit of a disaster, they take your money and disappear, no contact number, just an email address which they do not monitor, a bit of a security exposure, unlike airbnb which are always contactable.

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johnsJ6440LQ . 2023-01-10

MORE AT TripAdvisor

We went for dinner to The Crown yesterday. Was really looking forward to the meal but found the food to be very average for the prices they charge. We ordered steaks, the halibut, gnocchi and sides of beans and a garden salad. Sticky toffee pudding and apple tart for dessert. The gnocchi was okay. The quality of the steak was not what you’d expect for that price. I ordered halibut which ended up being a portion of pan fried fish with loads of beans and brocolli. No sauce and no rosti potato on the menu wasn’t served. When I asked I was told the fish doesn’t come with rosti potatoes which quickly changed to the being told it contained apple cider vinegar ( which I’m allergic to). No explanation for why the sauce vierge was missing. And then the garden salad comes dressed with Apple Cider Vinegar and when we sent it back, it came back with a pile of salt on it and only olive oil. It’s very disappointing when Chefs cannot be a little accommodating with food allergies and think of alternatives. For eg, some balsamic on the salad would have been nice and perhaps the waiter should have checked if I wanted to change my meal option if all I was going to get was a dry piece of fried fish and a pile of greens. The custard with the apple pie had too much cinnamon and the sticky toffee pudding seemed dry and stale with an over sweet toffee sauce trying to make up for it. Not sure we’d go back for a meal or recommend it to others.

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P6973YFms . 2022-12-29

MORE AT TripAdvisor

Delicious food and wonderful service by Damian! Would highly recommend. Make sure you get the croquettes and arancini bar bites, yummy!!

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Franp1994 . 2022-12-28

MORE AT TripAdvisor

Wonderful Sunday lunch, costly but very good and the service and speed was very good. No complaints at all.

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Harry C . 2022-12-05

MORE AT TripAdvisor

We had a team outing at The Crown last evening and it was a wonderful affair! The food was really tasty (although a bit on the pricier side!), the service was wonderful (a big thank you to Jacob who took care of all of us that evening) and ambience. The pub is so cozy and warm and is definitely the place to be this Christmas (and all year round!). Thank you to the team and Violeta the GM who offered stellar service and were always so prompt with answering our queries via email. We will be visiting again soon one day.

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RaspberryBon89 . 2022-11-30

MORE AT TripAdvisor

We have been to The Crown many times before but what a disappointment last night was! Just one surly waiter and not great food. The bill had £1 added to it, for a good cause, but without our knowledge. An objectionable practice, but we were...

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Berit S . 2022-11-25

MORE AT TripAdvisor

Serves the most overpriced Guinness in the area. A pint here is £7.50, which is easily the most I’ve paid for a Guinness without being in an expensive central London hotel. Two stars as the setting / courtyard is pretty. But nothing else seems to...

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612greigm . 2022-10-23

MORE AT TripAdvisor

Service was fine however food disappointing. When ordering we asked for a delay between courses which was acknowledged . When mains came clear they'd been held waiting under heat lamp and not cooked to order. Salmon and green salad very oily, chicken milanese dried out/egg...

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RobertRB2019 . 2022-08-28

MORE AT TripAdvisor

Food, atmosphere and service are a 3/5, the price brings everything down. So many other better options in Chiswick, not worth it.

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FedeBagg . 2022-08-22

MORE AT TripAdvisor

Should have been a lovely wedding anniversary meal. We ordered a burger and Milanese chicken. The chicken was inedible with just very ordinary chips. My husband had a burger which was at best, average. Waiter collected plates and made no reference to the fact that...

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Z533QJsallym . 2022-08-03

MORE AT TripAdvisor

Beautiful restaurant. Very good Sunday roast. Great service. Book table in advance, place can be very busy.

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slawomirl2022 . 2022-08-02

MORE AT TripAdvisor

A friend and I caught up over a long Saturday lunch in the sunny garden at the Crown. It was amazing - fantastic food, a great vibe and faultless service. We ordered the seared tuna and garlic prawns to start followed by the grilled salmon....

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Seaside362463 . 2022-07-31

MORE AT TripAdvisor

I went to this bar/restaurant last month and the staff were very rude and the service shocking. I put this down to new staff issues although it wasn’t busy and I hoped it was a one off. This was not the case…. We returned on...

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Aileen H . 2022-06-24

MORE AT TripAdvisor

I’d booked a table for 3 on a Friday night, well in advance, asking for a table in the outside courtyard. On arrival we were shown to a table set for 4 inside. There were no tables anywhere set for 3. When I asked for...

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212suet . 2022-06-18

MORE AT TripAdvisor

Lovely location and venue but the staff seeemed very unhappy /disinterested which made us feel awkward ordering. Pricing was also high vs similar places in Chiswick

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james932015 . 2022-06-17

MORE AT TripAdvisor

Excellent atmosphere in the lounge. However, table service of drinks fell well below expectation and not commensurate with price or the vibe they’re almost achieving - more like a pretentious pub (in which case why offer table service?). When asked what tonic would be recommended...

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CotswoldCouple . 2022-06-12

MORE AT TripAdvisor

Visited this pub for a late Saturday lunch. The folding doors on to the pretty courtyard were open which made for a nice, classy atmosphere. I began with a starter of duck confit with a spiced plum chutney & toasted sourdough which was really nice,...

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Bubbles73uk . 2022-05-21

MORE AT TripAdvisor

I have visited this place many times and still love it. Friendly and competent staff, beautiful venue and nice viby atmosphere. Considering this is London and Chiswick I find the prices reasonable and will return again. Advice: book a table in advance! The venue is...

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Vilocha . 2022-04-25

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The capers attack. Ordered 2 dishes, both with capers, as much as i love capers, they were way too many of them, they are small but can get really owerpowering. I would have given this feedback to the manager or other staff but no one...

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virenti . 2022-04-19

MORE AT TripAdvisor

We have visited the Crown on Saturday and we have received the best service from a barmaid named Fran ( sorry if I misspelled your name). It was really busy in the restaurant, but Fran was attentive, knowledgeable and made our evening much more enjoyable....

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437indrez . 2022-04-04

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