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4.5

Based on 582 opinions finded in 2 websites

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Nº 145 in 551 in West Dorset

Nº 31 of 126 Other cuisines in West Dorset

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Friendly efficient service. Great location.

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Sian Skinner . 2024-12-03

MORE AT Google

I love the background music, the coffee and the service.

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Alan Pickering . 2024-11-23

MORE AT Google

Had a fantastic meal last night with friends. All the food was excellent

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Roy Mitchell . 2024-11-07

MORE AT Google

We had an incredible experience at the Cross Keys. Mo and his team hosted my Father's funeral wake yesterday. The whole experience was incredible - made so special by Mo, Lucy, David and the girls. Nothing was too much trouble, and we felt completely wrapped up in their arms from the moment we walked through the door to make the arrangements, right through to the day itself. I cannot thank the team enough for creating such a special celebration, which you planned so incredibly well. The delicious food platters were superb, and all the guests said what a beautiful venue it was. I was personally nurtured throughout the whole day, with Mo and Lucy checking in with me to make sure everything was perfect - and even David coming in on his day off to make sure my Dad's favourite music was being played. I can't thank them all enough from the bottom of my heart for all their kindness. We stayed in their family suite for the night. Our room was superb, with the biggest bed I've ever slept in, and beautiful views out onto the market square and the Conduit. I can thoroughly recommend a stay at the Cross Keys - the service is exceptional, the rooms amazing, and the breakfast was superb. We also had our evening meal in the restaurant, and it was exceptional. THANK YOU TO THE WHOLE TEAM AT THE CROSS KEYS - YOU ARE ALL AMAZING.

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Jackie Howchin Positive Energy (Positive Energy) . 2024-10-22

MORE AT Google

Whilst I've visited many times before, I've actually never been inside! It was a bit chilly so we had a couple of drinks inside. Service was wonderful. My dog was welcomed and made a fuss off. As was the dog with another table there at the same time. Only had a drink, will be back for food another time I'm sure!

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Zoe . 2024-10-15

MORE AT Google

Fantastic staff, food and atmosphere. My father is an elderly man who came to eat here on his own one evening. The staff looked after him wonderfully well. Big thank you to you all.

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Pamela Iles . 2024-10-05

MORE AT Google

Such lovely staff and great coffee!

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Sally Green . 2024-10-03

MORE AT Google

Only visited Cross Keys for a breakfast.

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Catherine Ellis . 2024-09-30

MORE AT Google

The Cross Keys ALWAYS delivers the best service, best quality food and superb live music. We had a fabulous stay (as always). Thanks to Mo and his team for such a wonderful experience.

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James Loveridge . 2024-08-30

MORE AT Google

Visited here for a quick lunch and the food and service was superb. Highly recommended.

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Phil Telling . 2024-08-20

MORE AT Google

Great food and friendly helpful staff

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Sue Revington . 2024-08-20

MORE AT Google

Thought I would try again as didn't enjoy previous visit. I wish I hadn't. Up most of the night with a very bad tummy. Not going back.

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Ian Brock . 2024-08-04

MORE AT Google

Excellent evening at the cross keys whilst staying in Sherbourne for the weekend visiting the castle for the classic car show. Friendly welcome upon arrival, very nice decor & a lovely dining area. Service was efficient & friendly, nice range of drinks including a good wine list. Food was very good, squid starter was very well cooked, burger was excellent & the panacotta dessert was a delight. Would certainly recommend & will visit again if in the area.

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Robert Williams . 2024-07-26

MORE AT Google

Lovely restaurant, only had coffee and a pastry. Service was good as was sitting in the little sunny court yard

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Gareth Bowen . 2024-07-26

MORE AT Google

We stayed for two nights on bed and breakfast. The staff was super friendly and our room was extremely nice - if very hot, which isn’t really the hotels fault! Breakfast was very good indeed. If we come back to Sherborne we wouldn’t hesitate to book again.

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Reg138 . 2024-07-23

MORE AT TripAdvisor

A good room with lovely large comfy bed. En suite was good too. Breakfast was very good! Only downside might be possible noise from outside tables in the late evening. Will stay agin.

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Ssssh . 2024-07-19

MORE AT TripAdvisor

Good lunch, very good price and excellent service

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Mark Lawrance . 2024-07-15

MORE AT Google

Friendly and welcoming, we had lovely lunch, will go again

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Terry Maher . 2024-07-05

MORE AT Google

Eight of us walked in at 20:00hrs hungry, without a booking Hearty food in front of us within 15mins. Great selection of ales. Result !!

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Chris Atherton . 2024-07-02

MORE AT Google

Great place in Sherborne to eat, drink or even spend the night. Amazing rooms, staff and food. We will definitely be back.

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Erika Clements . 2024-06-30

MORE AT Google

Always a pleasurable experience 👍

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Gary Shail . 2024-06-25

MORE AT Google

Good service very friendly and helpful

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Andrew Norton . 2024-06-16

MORE AT Google

Sherborne’s go to place for friendly, understated and consistently good hospitality. Great ambiance, service and location.

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John P . 2024-05-23

MORE AT TripAdvisor

Had a two night stay at the Cross Keys, arrived on a Friday and left on a Sunday. First night we had dinner in the bar/restaurant and the service and food were excellent. The room was clean and tidy overlooking the square. Whilst the hotel is quiet at night sadly the outside square isn’t which means it can be noisy, completely outside of the hotels control. Parking is in a local open car park a short walk away, cost around £15 for two and half days inc two nights. Breakfast was fab as were the staff and manager/owner Mo. Really nice stay.

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petewilliams2023 . 2024-05-20

MORE AT TripAdvisor

Just walk in, feel the welcome back chime from the owner Mo and his team. It's like there is no problem with anything you ask for. Great pricing and value for money. Go check it out. Whether it's 7.30 for coffee and croissants, lunch or dinner. Lovely rooms too, if you want to stay over. I totally recommend the Cross keys Sherborne

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John Griffin . 2024-05-16

MORE AT Google

Great food. Lovely staff, well looked after

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Dan Burt . 2024-05-05

MORE AT Google

We were made very welcome on arrival With good service with a smile 😃 Food was very nice 😋 Will come back again.

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paul uphill . 2024-05-02

MORE AT Google

Every single time I visit the Cross Keys I am filled with admiration for the service, the delightful atmosphere and attitude. Mo and his team are an all too rare delight , there is no where else in Sherborne where a customer can feel so wanted, respected and cared for. The food is delicious and beautifully presented and always served with a smile. Just a coffee and it’s also a treat. Genuinely I would recommend to anyone wanting a happy , relaxing and warm welcome to call in.

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Virginia Malcolm . 2024-04-26

MORE AT Google

On Friday December 15th 2023 I took a day trip to Sherborne. After strolling through Cheap Street a very friendly local lady recommended Cross Keys to me for dinner. I went there at about 5.30 pm. Two young gentlemen welcomed me very friendly and offered me two nice tables for two to choose from. I appreciated this very much and sat down at one of these. The next minute a young woman who was apparently in charge of the seating told me I couldn't sit there and "forced" me to sit on the tiny table right hand from where you come out of the kitchen. She wasn't happy about the decisions the young men hand made because I was on my own. How dare you to offer a nice place to a single female foreign tourist! One of the gentlemen brought the food, asked what brought me to Sherborne, was very friendly. Maybe he wanted to make up for the rough behaviour of his female coworker. One of the originally suggested tables was taken while I was at the Pub, the other stayed empty. I stayed for less than an hour because I anyway had to take the hourly train back to Salisbury. So why all the fuss about changing the table? Do you expect single travellers staying for hours, take your best tables and ruin your business? Bye bye Sherborne, you maybe a nice place but there is a definite lack of hospitability at the Cross Keys Pub. It wasn't a good experience for me.

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westfield17 . 2024-04-21

MORE AT TripAdvisor

Lovely place for a coffee on a sunny Sunday morning

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Jill Cornelius . 2024-04-17

MORE AT Google

Great selection of drinks and lovely atmosphere.

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John Whittick . 2024-04-16

MORE AT Google

Called in for an evening meal which was very nice. Service exemplary. Would be happy to use again if we are in the area. Need to book a table.

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Eileen Allardice . 2024-02-02

MORE AT Google

Group Lunch for 33 on Tuesday January 2024 The welcome was friendly and professional, the service excellent and efficient throughout and the food was of a consistently high standard and great value for money. The location is perfect, central in the town and close to the Abbey and the eating area and facilities are high standard. Thank you to the entire team at the Cross Keys and especially to all those involved with arranging and delivering a first class group lunch, on time and correct in every way.

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Philip Duly . 2024-01-06

MORE AT Google

The service was very good, quick and polite. Calamari starter was small yet tasty. I had a steak ordered medium rare. It was rare as you like and fatty/chewy, almost sent it back - taste was ok though but was disappointed. I also ordered a vodka martini - just poured in the glass, not shaken with ice so warm, no olive or lemon zest.

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Stefan Cecchini . 2023-12-31

MORE AT Google

We stayed a night at Cross Keys Hotel, in the upstairs family suite with our twin babies. Great room, lovely friendly staff, excellent breakfast. Thank you for making our stay so special! Highly recommend!

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William Foster . 2023-12-21

MORE AT Google

I just have to say the staff / owner of the pub treat the traders on the market so well! Most other pubs require us to buy a drink to use the toilet every single time which becomes pricey, the cross keys is the only pub that kinda just lets us run in as and when we need and of course in return we buy a coffee or two to say thanks. Even if we didn’t buy drinks they wouldn’t deny traders using their toilet and it makes all the difference to us. Simple nice gestures like that go along way! Selfless and pleasant staff

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Backpacker_ Billie . 2023-11-20

MORE AT Google

Live music was great, pub was great as were the staff. I will definitely go back.

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Jason Turner . 2023-11-12

MORE AT Google

Food was very nice but limited choice on the evening menu

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Andrew Gray . 2023-11-03

MORE AT Google

Becoming a local for me.Fantastic meals,friendly staff.

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Isabella Pallant . 2023-10-25

MORE AT Google

Really enjoyed our stay, lovely room

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Judy Perdrisat . 2023-10-18

MORE AT Google

I want to give a massive Thank you to Mo, Michael, Molly and Brandon for making my Dads 80th birthday so very special last Sunday. The food and service was absolutely amazing 👏 thank you for looking after all twelve of us. You're the best pub/restaurant in the world. Zoë xxx

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Zoë L Sprackling . 2023-10-15

MORE AT Google

Lovely lunch of rabbit with a nice wine

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Sarah Lawrance . 2023-10-10

MORE AT Google

Hands down the best coffee around

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James Winterton . 2023-10-10

MORE AT Google

Great brassiere in the centre of historic Sherborne. Go here for coffee, breakfast, lunch, dinner or drinks. Very well run. Excellent food and selection of drinks. Nice outside seating in the square or in the rear garden.

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Adam Lewis . 2023-09-26

MORE AT Google

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