The Crooked Spoon in Staffordshire Moorlands - Phone Number, Reservations, Reviews

Booked here as the restaurant at our hotel was almost full (only early or late slots available) and The Crooked Spoon had slightly better reviews, although given none of the Alton Towers restaurants are particularly well rated I was a little apprehensive. We arrived at 5.25pm for our 5.30pm booking and were greeted by a polite young lady and shown to our table. The menu and QR code was explained to us and we had no problem placing our order. Drinks arrived promptly and food shortly after. My husband had the chicken and halloumi fajitas, which were sizzling hot on the skillet, I had the sweet potato and chickpea salad, and the children had a tomato pasta and a chicken tenders with chips. Everything was really tasty, the kids food wasn't too hot and we had empty plates all round. I had a glass of rosé which was lovely, hubby had a pint and kids had soft drinks and it came to a little over £80, which was a bit less than we had expected. Perhaps a little pricey for what it is, but these types of places always are as they have a captive audience. Although prompt, most of the serving staff didn't really seem to know the location of table numbers (several times we saw stagger carry a tray, put it down, look around and then go back to find the table they wanted) which I can imagine being a problem at busier times (around a third of the tables were occupied when we ate, and given how close the tables are together, I can see how it gets a bit uncomfortable when full). Also, no one spoke to us aside from the lady who seated us, just put the food and drinks down and left. No "enjoy your meal" or "can I get you any sauces" or anyone popping back to check everything was OK, so it was fortunate that we didnt need anything else. It was a little odd and made the experience feel a bit more like a fast food restaurant than an actual restaurant. So 1 star removed for service, but food and drinks far better than expected, especially based on previous reviews!

Great breakfast during our 2 night stay. Plenty of choice and cooked breakfast tasted good. Staff and service very efficient. A few more cereals would be great.

The breakfast on both days was really lovely. Had a slight issue with my booking. Staff were so helpful sorting it. Wish we had had dinner here during our stay

After a long day in the park, we didn’t want to venture very far for food, so we decided to try the Crooked Spoon. The food choice was very limited, service was very slow and some servers weren’t sure which table to deliver the food to. The restaurant is very cold, so take a coat or jacket. If we were to stay at Alton Towers again, we wouldn’t go back to this restaurant.

Nice breakfast, we had breakfast here as we stayed in the enchanted forest, the staff were all friendly and the service was spot on couldn’t complain. The food was nice quality and always being filled up. Good selection of hot food, cold sweet and savoury bites. Good hot and cold drinks selection.

We are staying here for the weekend, we booked kere for dinner. The food is pretty much limited like burgers, etc. however the cheese burger was nice. The breakfast buffet style not so much a fan of. Some of the food was cold and we had to wait for the likes of beans and stuff to come out.l however because this was part of our deal (the breakfast) can’t complain. The dinner bill was expensive tho for 3 burgers and chips….

We were served by Christian who was amazing and went out of his way to help us. A real credit to the restaurant. We had a kids pasta with chicken which was a good size especially for the price. Full of flavour. The mud chicken burger was really tasty and a good size meal. We also had gammon which was really nice and tasty.

Staff were super helpful and efficient keeping the buffet topped up. No queuing for stations. Quickly seated at our table. Complimented the manger she was very humble with the feedback.

Last had breakfast at the Alton Towers resort around 3-4 years ago, when i thought that the quality was poor. This time i was very happy, all food was hot and tasty. Good selection including bacon, fried and scrambed egg, sausage, tomato, mushroom, hash brown, cereal, toast, fruit and pastries. Much better than my previous visit.

Friendly and welcoming staff at this venue on the Alton Towers resort. Simple menu and the food was of a good quality. Food took a little while to arrive and portions were on the smaller side, especially for the money paid.

We’ve stayed in a few Alton towers accommodations now but it was the first time here for breakfast, and we won’t be back. It just felt a lot dirtier and neglected than other resort breakfasts, and their lack of info or training regarding allergies was a bit worrying. I asked to see the allergen menu so I could see what is vegan, and was told it doesn’t say - they weren’t aware you could look to check dairy etc individually, and were quite rude about the fact I wanted to look. Another staff member on our last day let us know they can put in vegan sausages for us which was so kind and appreciated! But overall it wasn’t anything like the breakfasts at other hotels, so we won’t be staying in the cottages again

Excellent food, excellent service and excellent staff. Nipping clean too. Stayed at the resort and booked here for breakfast every day. Would recommend

Was not able to book a table in advanced so had to just walk in, was told our table of 9 wouldn’t be able to be cleaned for at least 30 mins. Which in reply we offered to clean the table ourselves as we all wanted to sit together. The girl who appeared as “manager” was very blunt in her replies with no and that splitting into a 4 and 6 was the ONLY option. Note: after we left the restaurant over and hour later the table we requested originally wasn’t cleaned! We were told it was bar service for food and drinks? Surprising after our previous visits we had had such amazing table service which encouraged us to go back in the first place. The girl I think named Sasha then brought over about 6 kids menus and maybe 2 adult menus. The menus were covered in something sticky and falling apart. We didn’t even want to touch them. Food came at all different times: expected when ordering separately but still disappointed. New guy Andy was lovely, was his first day and was very friendly :) On request, we asked for a burger to be plain, i made sure to double check when ordering as my brother is very fussy! TWICE, it came back with other toppings still on it. Overall, I really wouldn’t recommend this place. Surrounded by dirty plates for the entirety of our meal, no check backs and very blunt and rude staff, will be sure to avoid next time we are here. Made a very good day at the park have a poor ending.

No options available for my daughter who has coeliac. Menu is very different to what is visible online. Lack of choice available to adults and children in general. Staff member when asked about what they could do shrugged shoulder. She then went on to say they have none gluten containing sausages, but these contained wheat. I was told this would be ok for my daughter to eat. I am horrified by the knowledge allergies. Reception desk of the enchanted lodges was soon quick to help book us in at another restaurant on site that could accommodate.

So after a long day in the park with a 4yr old, 11,14 yr olds, went to the village, the lodge was in a great location to the restaurant, lodge 747, 30secs walk from it. We booked breakfast, everything was great and hot. Lots of choices too

Overpriced & poor food. Cocktails are all from a carton. If your expecting fresh meals this isn’t the place. Cheap frozen produce charged at ridiculous prices. If they charged two meals for £10 at least people would be prepared for low quality.

We ate here on our first evening within the resort, 2 adults and 3 children. We stayed in the CBeebies hotel and not wanting to eat dinner in the same place we were having breakfast we walked over to the crooked spoon. I was fully away that prices would be high due to it being a resort however, the price did not match the quality or experience of this place. We didn’t book, which didn’t appear to be a problem as the restaurant was empty at 5:30pm which was surprising being mid summer. The staff were pleasant enough and took us to our table. I ordered fish and chips which was very disappointing, the fish was tasteless, the mushy peas grey and overheated. The worse park of the entire meal was the chips. Never had such dry chips in my life. We left £122 worse off and not satisfied at all but at least we were fed. I would not recommend eating here however we found the CBeebies hotel restaurant much better.

The restaurant has a lovely relaxed vibe. It's child friendly and provides delicious gluten and dairy free options.

Breakfast was included in our stay here in the enchanted village - breakfast was good and staff friendly, good selection and both morning we visited food was fresh.

Absolutely stunning breakfast. Plenty of options and tasted delicious. Staff were all friendly and the restaurant was immaculately clean

Breakfast was lovely! We arrived 20 mins after our booked time with some of our bags on the way to our car. Letting us come in with them no problem! Lots of choice considering 9.20am! I had a lovely cooked breakfast and the kids enjoyed the muffins, pastries and pancakes! Couldn’t fault.

Certainly up there with the worst food I’ve ever ate. We got 3 buttermilk chicken burgers and 3 soft drinks. Tasted like chicken had been cooked in year old oil. Chips were also crusty and tasteless. Slaw would have been quite nice if it wasn’t warm. Nothing would bring me back, even starvation… Cynically priced to take advantage of a captive audience. £60 for food worse than McDonald’s.

After an awful dinning experience at The Secret Garden restaurant the previous evening, this place was a welcome retreat! It’s very pleasantly themed and we really enjoyed our breakfast. Plenty of options including a hot buffet, toast area, cereals and pastries. The staff we friendly too so I can only imagine it would have been a cheaper, tastier place to have had dinner!

Went to restaurant for dinner as we were staying overnight at Enchanted Village. It was my daughters birthday so we brought a birthday cake with us and gave it them on arrival so we could have it later which they agreed. Prices very expensive yet no table service so had to go to bar to order. Very poor when you are paying £20 for fish and chips. Clearly want to save on costs whilst still ripping off customer. There were 8 of us and meals did not come together but spaced apart by about 20 mins so had to eat separately. Had to chase three missing meals. Took 90 minutes from arrival to end of meal for one course. I asked several times for birthday cake to be brought over with candles and after around 20 minutes I gave up and asked if I could have cake and candles back to do it myself as children were getting impatient by now. The waitress then brought the boxed cake back to us and said it had been in hostess trolly as if that made it better?! Daughter hugely disappointed. Then had to hunt around for a lighter from member of public and sing happy birthday on a bench outside! This was after spending around £200 on meals and drinks. Avoid this restaurant if you value good service as the staff here just don’t care-even when it’s a child’s birthday! AWFUL!

Free breakfast provided with our stay at hotel , it's help yourself with some really nice tasting food , I'm used to a night shift so not used to eating to much in morning but what I did have was all great and the orange...

Hit and miss depending on the day we went, but better than a 3 start but not 4 star. My partner said the the hash browns were the best she has every had for a hotel buffet breakfast and I agree there were tasty. Scrambled...

Stayed on 2 occasions, even better than a Premier Inn breakfast, so much to offer, staff are everywhere and always handy. Great food

The dietary requirements were very well catered for, we were asked a number of times If we had any special requests, we didn’t, but we thought this was a nice touch. It’s clear this restaurant gets absolutely heaving around 7 pm, so if you have...

Such a quirky restaurant. We stayed in the enchanted village and had breakfast buffet every morning. The food was really nice and very very well cooked, they had every option you could imagine and it all looked so good. The staff did a fantastic job...

We stayed at the woodland lodges and had breakfast in with the price. And we loved it. The buffet breakfast was nice. Always fresh and a great choice. Staff are also really nice and helpful. Definitely be booking to stay here again for the breakfast

We booked in for tea at 8.15pm as we were really tired & didn’t fancy a drive out of Alton Towers for food, really wish we had !! We were seated & waited 25 minutes for someone to take our order, even when it wasn’t...

I found The Crooked Spoon much better quality than the Alton Towers Resort Hotel restaurant breakfast. There is good selection of hot English breakfast and continental breakfast. Fresh fruits and hot drinks included.

2 night stay at the enchanted village, which included breakfast. 1st visit Staff were friendly Food was reasonably stocked up. Basic breakfast buffet, not too many healthy options. Chairs and tables were sticky. 2nd visit After a day at the park, I popped in for...

We pre-booked a table and with the rather expensive prices, expected something pretty decent. The burger and chips was up to standard - presented well and tasted great. The fish and chips however was not worth the inflated price. For the price, I was expecting...

1st class service from all I have Rapeseed intolerance and the staff couldn’t do anything more they where perfect. Great food - tables cleared and cleaned immediately - spotless washroom

Terrible experience! They are charging 5 star prices for a one star service! Food was just ok although I had a huge hair in my coleslaw. My wife ordered a steak to be cooked rare and it was well done. Staff didn’t seem bothered and...

My family and I came here for dinner during our last night staying at Alton Towers. Our server Jade was absolutely lovely and friendly, and even made time to chat with my 3 year old son. We ordered our food and it came within 10...

The waitress took 20 minutes to come and then took 40 minutes for the food to come. When it came we got the tiniest cod ever and a few chips along with peas, which we ordered beans instead. No ketchup on table either. 1 star...

Terrible meal here tonight. Service was awful and slow. One dish was the mushroom tagliatelle, on the menu it has spinach with the dish, but it was served with the spinach replaced with soggy lettuce, absolutely terrible. The service was abysmal, slow, and noone seemed...

Poor. Very overpriced £20 for fish and chips, £30 for rump steak and not good food. Just average. Some elements of the service were a bit ridiculous. Our drinks (bud and magners) were tepid. We ordered another round of drinks and despite the waitress bringing...

The prices shouldn’t be a surprise when eating at an Alton Towers restaurant but I felt they were steep even considering it’s a captive audience. Seemed to have plenty of staff but service was slow which is particularly frustrating given that there were a lot...

Bloody awful! I've been unfortunate enough to eat in this restaurant twice and it's absolutely disgusting. Tired and starving from a day in the park and still couldn't eat my main course. My food was bad and my wife's was even worse!

Well the staff were so accommodating to our family I was so so pleased as when I got a booking mixed up we ended up an hour past our booking time(In a rush I had read the time wrong on the booking confirmation text!) Anyway,...

We visited after the fireworks. Family of 4. Only 3 meals were served of the 4 ordered. 1 of our party ended up with just chips. These things happen but this is 2 years in a row we have eaten here and both times we...

A quaint little restaurant for people staying at the Enchanted village in Alton Towers. On arrival it’s all lit up with fairy lights, given a warm friendly feeling… even with the witches cauldron outside the entrance. 🧙🏻 Once inside you will be greeted by a...

First off queued for 15 minutes in the rain to get in for breakfast, no orange juice in any of the machines, counter 1 no eggs, no sausages, no mushrooms, counter 2 no eggs, no sausages, no bacon, no beans, toaster - no bread! Asked...

First of all we went to check in and decided to try and grab a quick bite to eat before going back to the park, the restaurant was empty apart from 2 tables, we were told sorry no room because they are fully booked and...

We stayed at alton towers for one night with breakfast included and were pleasantly surprised by the breakfast choices and standard. Food was hot, had a good selection and atmosphere was great.

Very disappointed with the poor service. Dined here twice, there is a problem with fruit flies swarming the restaurant! We made a booking over a week before our stay as we were visiting for my son's birthday, I left notes on the bookings to say...

Went for a stay over at Alton towers with my two young children. After a long day in the park we decided to order in from the Crooked Spoon. After ordering and an hour with no food, i tried to call, the number on the...

Very busy, and though we had a pre-booked time we were still outside for a further ten minutes. Nothing sets you up for the day like a good fried breakfast, and this was nothing like a good fried breakfast. Fried eggs overdone, no selection of...

We ate one dinner and two breakfasts here. The food was overall quite good but thye had fairly basic dinners. The service was great - staff were attentive and nothing was an issue. They supplied crayons and colouring papers to the kids during dinner but...

Your situation of being in alton towers with VERY limited options for food, is being taken advantage of.!! To say the least. A 15£ chicken burger or a 17£ pasta thats not much different to a 3£ supermarket ready meal package, is a rip off...

We had breakfast here both days we stayed in the lodges and couldn't fault either day. Fresh food, good service and all you can eat. Marvellous...! We had one dinner sitting here and it far out weighed the Secret Garden. Much better quality food and...

It has been 4 yrs since our last visit and things have slipped to say the least! Menu is tiny and over priced! One started for £5 was a small bowl of pork scratching that were stale! We sent back a cocktail and a moctail...

Terrible service. We had to wait an hour and twenty to get the food and it was cold/lukewarm *like it had been sitting on a counter for an hour* drinks were the same and had to chase everything. Good manager though. Very helpful and accommodating...

Shocking 25 minutes to be sat even though we booked , 25 minutes to get a drink and an hr to get food absolute joke, special treat for my daughters birthday spoilt to say the least

Just finished a visit to the area. Restaurant was dirty and badly organised. Here is a list of observations Negatives: Poor front of house staff Dirty wine glass with previous customers lipstick on Cutlery with dried food on Juice machine unusable No plates available for...

The service was nothing short of diabolical. The food was average and edible but this is where any positives started and finished.

We visited during our stay at enchanted village. The staff were welcoming & attentive. One of my children didn’t like anything off the menu the joys of autism! I’d Spotted a sign for pizza delivery after asking the manager said he would make it for...

Staying at Alton Towers Resort Splash Landings hotel. Booked this restaurant in advance. Very mixed reviews. Shown to our table, server introduced, and ordered drinks. Most of the cutlery was dirty. Asked for a bottle of still mineral water for the table along with other...

the food was nice and they were helpful with the dietary requirements my son asked for pancakes as there were none left and they made them and brought more out.i asked a young guy in white on a Tuesday 9th morning for syrup and he...

We were booked for breakfast at the crooked spoon, first impressions were not good. All the bowls for cereal were dirty, had water on them, it’s like they had been rinsed under a tap not cleaned, many had food still on them, I handed a...

Wasn’t expecting a lot after reading some of the reviews but it was actually really nice! Staff were pleasant, we were seated quickly and breakfast buffet was wonderful. Kids in heaven due to warm pancakes and unlimited Nutella. Even got a visit from a couple...

The food was amazing if not a little over priced. The service was great and the staff were to helpful and welcoming.

Breakfast included stay but don’t tell you to book when checking in, was fully booked for breakfast, no space for guests!? Got in… Breakfast was chaos, many staff but no one organised. 3 cleaning a table but no one of front desk… Lots of dirty...

Staff were friendly and its set in a nice location but the menu is basic and the food was pretty average and over priced for what it was.

Good choice and quality of food at breakfast but understaffed and undertrained staff meant dirty cutlery and plates, tables left uncleared, filthy floor, and long queues despite the empty tables. Ate one evening meal which was expensive and not good quality. Again understaffed in the...

I cant believe it , I thought Alton towers would have better standards but accurately they don't because out of date BQQ sauce on The table I was horrified all they did was apologies I would of expected something in return when spent 17 on...

We stayed at Enchanted Village as a family of three adults and had both breakfast and dinner at the Crooked Spoon. Breakfast Pros: was plentiful and on the whole was well cooked, with the two hot buffet tables continually being refilled. A decent selection of...

I won a meal here as part of a prize. When we went in initially there was no booking for us. However, staff managed to seat us (easily as it wasn't busy) and provided us with our free meal. Think it would have been expensive...

Hello, My family stayed at the alton towers Hotel in the Moon Voyage rooms which were pleasant design however did find hairs and filth in the bathroom unfortunately We dined 2 nights the first night being at the secret garden which we had fabulous service...

I had read this place has an unusual menu with unusual food combinations. Theres not much unusual about expensive burgers and steaks! We arrived early - 30 minutes early after a long journey. Looking through the window the place was about half full so I...

We had breakfast here for 4 mornings and they were helpful and polite and the food was hot and plenty for choice - nice and clean and good for gluten free

upon arrival, we waited at the door for 10 minutes to be seated where we were ignored by at least 2 staff members. when showed to our table we were rushed to order drinks which were very limited; the only mocktail available was the strawberries...

We visited on 16th April 22 as a group of 13. Chloe was our waitress and she was amazing, she couldn’t help us enough, great service with a smile at all times, thank you Chloe Food was delicious really couldn’t fault any of it.

The cooked buffet breakfast was all cold, plates were cold (even though stored in a heated plate warmer!) and no coffee machines working at all.

Twenty five minutes to get drinks (and beer was watery), food was small portions, chips were lukewarm and soft, no buns for the vegan hot dog so had to have a burger bun which they then tried to charge a quid more for. Eat here...

The food here was a definite average, pub food at hotel prices. I would say, convenient yes, good service and friendly staff. The food was alright, but there was nothing that really stood out as a hit - well maybe the garlic bread and onion...

Great choice of food, nicely cooked, warm, even dairy free milk on offer. Very busy as everyone wants breakfast early to get into the Theme Park.

This is possibly the worst experience of a restaurant. We had to queue for 10 mins to get in and weather outside was awful, once seated we were give basic instructions on were food and drink were. Food was cold consisting of egg bacon sausages...

An amazing eat all you can breakfast included in our Treehouse stay - what's not to like? We booked an early time slot so not too busy.

The food once it came was actually ok, but we had to wait 60mins for the food, when it came it was missing items, the waiter service was terrible, and it was really overpriced…. I wasn’t expecting a high-level but this was like a restaurant...

We just stayed the the treehouse for a few days and went for breakfast each day. I was really nice! The kids loved it too. Loads off variety and really tasty! On our first morning, it was lovely to be greeted by Val… super smiley...

We’ve just had the most amazing evening and breakfast service here! Val and James were amazing, good food quality for the price and the breakfast was to die for. I am so impressed and will be back again. This place has made our overnight stay...

When we arrived at 6.57pm the lady commented “well you’re very organised coming at this time”?!? Our booking was for 7pm 🤣 the place was packed full, very few staff and lots of unhappy faces staring back at us. The hostess sat us down and...

A party of 7 persons including 4 kids were booked for dinner. We were quickly shown to table on arrival and menus given out. Waiter came and took drinks order which was all done in first 5 mins. Kids were also given crayons and paper...

Save yourself the disappointment. We stayed in one of the Enchanted lodges and after walking 10 miles throughout the day in the park we headed back to the Crooked Spoon for a well earned drink. The welcome we received was abysmal. The restaurant was empty...

Awful - expensive and didn’t taste of anything Staff were rude and we’re waiting for us to leave I wouldn’t waste my time here again

We had a pleasant evening here. Booked for 7pm and it wasn’t too busy at this time. the service I experienced wasn’t too slow as other reviewers have mentioned. Food was good, not amazing but not too bad. Overall good experience.

We visited here on recommendation when checking in to our accommodation. I booked a table and mistakenly booked for the wrong day but the young girl at the host point found us a table- many were empty and not a lot filled up whilst we...

Me and my aunt visited Alton towers for a two day break and stayed overnight, we had dinner at the crooked spoon. What a very enjoyable evening, our waited Ben was such a breath of fresh air, during the struggling times in hospitality he is...

We had breakfast here with our enchanted village stay for 2 mornings and it was really lovely - the food was very nice and fresh and the staff were friendly and attentive. We enjoyed the pancakes in particular!

Seated quickly and then left 20 minutes before a drinks order was taken, then and 20-30 minutes before we even had the drink. I ordered the £14 cauliflower steak thinking it wouldn’t just come as a plate with tomatoes chips and half a head of...

After a rubbish meal at rollercoaster restaurant the night before we were hoping for better from the crooked spoon but were disappointed again. We were seated quickly on a table right in the middle of the restaurant. Our waitress arrived 5 min later. We asked...

So after a great day at the theme park and all checked in at the star gazer pods we went to our booked meal at the crooked spoon. The staff as ever were friendly as ever and the surrounds are lovely. Our table was booked...

As you are a bit of a captive audience, we went for the easy option and had two breakfasts and two dinners at The Crooked Spoon, while staying in The Enchanted Forest at Alton Towers (unusual for us, we rarely eat on location). We were...

Staff are lovely, ok for a burger but everything else looks well dodgy - my daughter ordered the sausages and mash and it was clearly and obviously reheated ….. probably microwaved.

Lovely waitress but terrible meal Kids soup spicier than just basil which is wat we were told reason for spice wrong basil not spicy husband a chef so we no my mushroom tagliatelle was tasteless and had 2 mushrooms in it spicey prawn tagliatelle which...

Save your money and bring pot noodle. The service was the worst ever received. The obnoxious manager was a particular highlight. The quality of food was also hideous. Not only that. It’s a total rip off.