Based on 95 opinions finded in 1 websites
Based on 95 opinions finded in 1 websites
Nº 1079 in 1203 in Northumberland
Nº 11 of 17 American in Northumberland
Opinions
Excellent meal staff very helpful Pork chop and steak and pie were both superb thank you highly recommended. Can’t wait to go back
phil c . 2024-09-13
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Our first time on this site.Service in the restaurant was POOR,Staff didn't seem to know what they were doing or prices of drinks.They were always making excuses about being understaffed.1 chef cooking supposedly.We waited 2 hrs 15 minutes for food,ended up walking out.We never went back ,in the 4 days we were there,went out for food or got takeaways for the rest of our stay.
Brian M . 2024-09-08
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So sad 😞 after very enjoyable past experiences here in the past …. This time we were very disappointed ☹️ games room unusable most things broke & dangerous , glass fell out of 2p machine onto my niece’s leg 🙈 bingo was supposed to be on at 8.30 … 9.35 still waiting ( no staff) got money back off tickets , more dogs than people in main restaurant 😳 don’t mind dogs at all but sitting whilst your eating in a restaurant not on at all , food ok but dirty dishes sat on our table all night , must add tho .. the 2 members of staff ( yes 2 !!! ) did their best but management you need to sort this out .. what a waste of a lovely venue !!!!!!
_lainslie02 . 2024-08-31
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After reading all the bad reviews this place has received recently I wasn’t expecting much. However was pleasantly surprised with the atmosphere and drink selection at the bar. We sat at our table and had a couple of rounds of drinks. We then decided to order food and this is where everything went downhill. The order was only for a burger and chips , Dirty fries and another portion of chips. After an hour nothing had arrived so queried it at the bar to be told will be with you shortly. So after another 1/2 hour wait queried again to be told it could be another hour. 2 1/2 hours for burger and chips ????? This was unbelievable as there were not many people eating. Another couple sat opposite told us that they had waited 1 1/2 hours to be told that their food order had been sent to another table. We waited a little bit longer but nothing arrived so We decided that this was not good enough and asked for a refund ( will see if that goes back on my card). I then asked to speak to a manager to be told there isn’t one or an assistant manager or even a supervisor that I could speak to . We finished our drinks and left. It’s such a shame as this could be a great place to visit. The accommodation on site is great but this bar lets it down badly with the level of service.
enders2500 . 2024-08-30
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Omg WTF gey what you pay for i so dout that not only was the food Burnt tasted like scrabble egg on a lasagna stone cold food on a fast service to the table £100 quid on tonights food a don't think so.a wouldn't recommend here in any way or form it's disgusting hygiene ratings 5 more like 1 if your lucky I highly sujest your don't come here massively gone done hill I use to love this place sorry like but I certainly won't be returning anymore that's 2 grand I will spend elce where
christophermA5644HD . 2024-08-29
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Building is nice but needs a bit of attention here and there, seats in the booth we were in were torn which isn’t good when you’re wearing shorts etc on holiday. We decided on the second night of stay at the park, we decided to go for food, staff on bar were not very forthcoming with a smile or even any info or menus. We discovered that we needed to order food from another counter and the lady here was very friendly and helpful. Ordered food and after an hour of waiting we had to ask where are food was, 5 mins we were told, after another hour of waiting and keeping asking we eventually got our food, kids pizzas were burnt, burger was ok but I’ve had better in McDonald’s, nachos weren’t edible, obviously been cooked before, scampi was well overcooked. The only thing that was ok were the chips. We normally wouldn’t have waited so long but there is nothing close by to get anything after a couple of drinks. For 4 of us cost nearly £60 which was not worth it. I think they would be better not offering food if they can’t deliver and just have a bar and nightly entertainment, improve the kids entertainment hugely would be a start.
Graeme G . 2024-07-20
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To start with the service was terrible. The menu was extremely limited and it took well over an hour for food to come, then when it did half of it was cold. Burger had absolutely nothing on it that was stated in the menu, just a hard plain burger with questionable cheese on it. Fish and chips weren’t good either, fish was super oily and tasteless. Nachos were stale and rock hard, like they’d been done then left to sit for half an hour. Couldn’t even get half of them out of the bowl. Had booked to go again for the following night but needless to say that didn’t happen. Such a shame as the actual building is absolutely beautiful!
Michelle C . 2024-07-17
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Had a lovely time, staff were really friendly and helpful. Food was lovely we had breakfast and evening meals, I was a bit worried after looking at reviews but they said they had new chefs. Will definitely be visiting again ⭐️⭐️⭐️⭐️⭐️
Clair . 2024-07-13
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Had lasagne, couldn't cut through the top of it, was so hard. Chips were fine. Won't be back and couldn't recommend unfortunately.
Alex . 2024-06-27
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Tried to go here 3 times to eat over the course of a week. Saturday night lunch menu only as short staffed, there was at least 5 staff members filling up the arcade games when we went in at 4pm. Went Monday to discover it’s shut with no notices on doors or online that it shuts Monday and Tuesday. We could see the bar doors from where we stayed, there was many families trying the doors on a Monday night. So tried again on the Wednesday, went into the arcade first with our son. Floors dirty and sticky as where the tables. Couple of games not working. Went upstairs to order food, lunch menu only again. Many people walking in and out with them serving sandwiches and paninis only. Also card payments only, we saw at least 4 people walk back out as they didn’t have cards. No change for the arcades downstairs either. This does not reflect on the park itself which is beautifully kept and lovely lodges.
Ellie W . 2024-06-14
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We have eaten in 100s of places for Sunday lunch, the Crazy Horse at Felmoor Country Club was simply the best!! Lovely freshly cooked vegetables crispy Yorkshire pudding thick tasty gravy and roast beef that melted in the mouth …Jan had roast chicken & reported all was delicious…. The stand out for me was it was HOT … something unusual in Sunday cooking😉 we have been here on several Sundays never disappointed but today was exceptional….
Jules J . 2024-05-19
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Pretty poor! Waited 1hr for narchos then 1 hr later mains still not served! Gave up in the end and got refund!!! They did try to charge for the starter but I don’t think so !!!!!! I do Want to say that this review is solely for the crazy horse and not at linked the the lodge we stayed in which is as always amazing xxx
CDP70 . 2024-05-18
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Staff very miserable and unhelpful, never smile and don't make any effort to make anyone feel welcome. No change in the till so couldn't pay with the cash I'd taken. Staff had no change for the kids to use the machines in kids area. Next day Child's area closed due to a small flood, I'm sure this could have been cordened off so they could still access the rest of it! Would not recommend this place
Sweepy L . 2024-04-03
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Staff never smiled, no change in till. Arcade games downstairs could not be used on first day of trip as no change in tills, second day kids area inaccessible due to a small flood where one area could have been cordoned off for children to play and enjoy their holiday. Don't think staff seem to be aware that people are on holiday and trying to have a nice enjoyable time.
Caroline W . 2024-04-03
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Wow, we've been coming here for a good few years and always loved it. Today though was the first time we've been for a Sunday lunch.....it was delicious!!!! Everything was cooked to perfection and it was delicious....everyone cleaned their plates. Would highly recommend. Staff are as lovely as always. Well done everyone ☺️ P.S.......sorry there's no photos, we couldn't wait to dive in 🤤😋
Sharrie1967 . 2024-02-11
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Been here 3 times now and every time has been a let down. The staff don't seem to actually want to serve food for some reason. Waited 45 mins to be told they only had pizzas tonight. Despite asking if they were actually serving food before bringing the family in. It's such a shame cause this place could be amazing if they just actually served food and had staff who cared
andy8619 . 2023-12-14
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Friendly staff and excellent food. Massive plateful of the most delicious food. Can’t praise the Crazy horse enough. Such a pity it’s not open on a Monday in the off season.
Louise S . 2023-10-18
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The staff each and everyone of them are fantastic so polite and friendly nothing is a problem they hall with anything good service of everyone of them very friendly
Maureen C . 2023-09-17
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Worst fish and chips I’ve ever had could tell fish was frozen batter was full of grease frozen chips and tinned mushy pea’s definitely wont be visiting again
Connor J . 2023-09-06
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Enjoyed my time there food staff and entertainment were great just can't understand last orders on a bank holiday Saturday being 10.15 there were still plenty of people in there and no sign of any trouble spoilt the night for us..
Mike W . 2023-08-28
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Stayed here in a lodge with friends & had food & drinks here few times. Everything was spot on, staff very friendly & helpful. Really enjoyed the glam night which manager went out of her way to accommodate us . Will definitely be back, thanks guys 👍
Alec-sidari . 2023-08-25
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Me and the family went to the crazy horse saloon bar after a friend had recommended it , style ,lay out and surroundings were fantastic really nice place was hoping the food matched and it did , kids actually finished there plates which was great , I had the chicken burger and is the reason for leaving this review, maybe the nicest I've ever had seasoned and cooked prefect , wife got steak pie whitch also went down a treat ,service time and staff was all good highly recommended this place , looking for a lunch this is the place
Aaron S . 2023-08-15
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Came to the crazy horse last night for the first time with a few friends for the band and the atmosphere was absolutely amazing! The bar was very busy but the staff were still brilliant made us feel very welcome and made sure we were satisfied with everything even though they were rushed off their feet. Will definitely be back we absolutely love the place so thank you to all the girls working yous made our night 😊
Hannah H . 2023-08-12
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We we're in last night for pizza night they were fantastic very tasty the staff were amazing they even came over and offered us a box to take our left over pizza back. We got chatting to Courtney and Beverly behind the bar apologies to the young barmaid as we didn't get her name but she was just as welcoming. We will most certainly return and it will be for pizza night thank you..
Gary M . 2023-08-11
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Had a lovely meal with my family! The food was so nice and didn’t take too long to come out too which was good, my 3 year old isn’t a very big eater and she’s very fussy with what she eats but she loved hers, the atmosphere was amazing! Staff all friendly especially Courtney, she was amazing, so lovely and helped if we needed it, very polite and lovely
Chelsea C . 2023-08-10
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Breakfast .... what can I say Absolutely amazing.. Bacon and Egg roll.... fantastic. Set me up for the day.
SarahF6069 . 2023-08-10
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Called into The Crazy horse for breakfast, we were not disappointed. A full breakfast tea and fresh orange juice 🥤 Delicious food and very helpful friendly staff. We are booking in for the Karaoke night later.
Adventure24875627415 . 2023-08-10
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we were sat at a table that hadnt been cleared, didn't come back to clean the table so was dirty when food arrived. Hygiene seems to go out of the window in this place as the toilets could have done with a clean, toilet roll was all over the floor sinks and toilets very grubby ordered nachos which didn’t come as described on the menu and staff weren’t helpful when we complained. I would Give the food 0 stars we won't be going back, very disappointing for our first night on site. I would advise anyone planning a visit to think twice
Richard D . 2023-08-08
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This is our 7th time staying at the Park and I must say the crazy horse has gone downhill alot. I've never seen the pub so quiet. When we arrived we went straight to the pub for lunch but there's literally nothing on the lunchtime menu unless you want a pizza. We ended up with just fries. The next time went in they had ran out of fries. It's a shame saying as there's nothing else within walking distance and it used to be such a nice place to visit. This week it was like a ghost town during the day.
missfussypantso . 2023-08-07
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Waste of time having a menu if none of the food advertised is available! The food we managed to get was reheated microwave food. Very disheartened to see all the old staff have moved on after the takeover and we don’t blame them. First time...
Carly S . 2023-08-06
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We went for a family Lunch and the menu was poor.I asked for one of the specials on the board advertised on the bar - not available. I Then asked for the second on the board again not available.we ordered macaroni cheese for the 1...
Norman M . 2023-08-04
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We recently stayed at felmoor park and on the first day decided it would be easier to go here, to say it's a dog friendly park, the dog area was tiny crammed into the entrance and had people without dogs using that area, the main...
marksie1988 . 2023-08-03
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Don’t rate the food at all and staff could learn to smile now and again!! Not worth the visit, much nicer places close by
Claire S . 2023-07-27
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Thought we would try the Crazy Horse for food as we are staying at Felmore park. Unfortunately we won't return back for food. The tiny dog area was a bit of a joke - practically crammed in like sardines while the restaurant area seemed empty....
xLollytee . 2023-07-27
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Called in today for a meal with friends, had a great time with delicious food and friendly staff creating a great atmosphere. Thanks Courtney and Sophie 👍 Highly recommended and definitely deserves ⭐️⭐️⭐️⭐️⭐️. See you soon Crazy horse 🐎
Adventure24875627415 . 2023-06-22
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Called in crazy horse yesterday for bite to eat with my elderly parents.Besides the food being very good.The service was brilliant.Ann could not have been more helpful and so nice with it.she really made us feel welcome.thank you.john x
John G . 2023-06-20
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A year ago I gave the Crazy Horse 5 stars. We've stayed here for the last 8 years never a grumble. Staff are v friendly but no food at Lunch called in for Dinner chips n Pizza right downwards spiral for our family outing may...
I-AM-Uncle-Albert . 2023-06-07
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Bit cafe type no table service staff doing too many things. Food just passible. Not really what we expected.
07946163684 . 2023-05-24
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Staff looked miserable, food was awful. Lots of rude and loud customers swearing, obviously were drunk. Avoid
Abby A . 2023-05-20
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Told that they had no chefs and only baggettes were on offer having watched 2 customers complain bout hair in food we left
iansL263PW . 2023-05-20
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We visited the Crazy horse saloon in the last couple of days as we were staying in a lodge on site. Lovely big bar and plenty of tables. We would have eaten in the bar but the staff were just not friendly. The two older...
Lisa D . 2023-05-13
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The bar itself is warm and welcoming.Drinks ok but soda instead of tonic however changed no issue . Nachos absolutely brilliant! Burgers all downhill from here such a shame . Waited far too long @ least 30 mins after starter and we had to ask...
Elliot_Busby . 2023-04-12
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We visited Friday evening after arriving at the park to stay in a lodge. To be honest, we didn't have high hopes given the reviews, but couldn't have been more pleased ! The saloon itself is great, lovely large wooden tables to sit around. The...
SaintsRock . 2022-11-14
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Our party of 7 went to the Crazy Horse to celebrate 2 birthdays, the staff went above and beyond to make our visit special, down to decorating table for free and bringing out the Birthday cake with candles lit and singing, food was absolutely amazing...
O2742OQkarenc . 2022-10-23
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First time staying in the area and stayed in log Cabin on the site.We knew there was a place on site for a beer but thought it would be a bit basic.We were very pleasantly surprised to find a very nice Bar and Restaurant far...
Garry Allan Y . 2022-10-19
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Need staff trained in customer service, came with family for Sunday lunch which was delicious, went to bar for drinks which had a queue, staff at bottom of bar cleaning cutlery only came up when had been asked to which she should of stayed down...
iansL263PW . 2022-09-18
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Stayed on the holiday park where this restuarant is and had several good meals there with our family. Reasonably priced and they do a take away also. Several times a week they have very good entertainers plus bingo on other days. Great place and staff.
jetsaver . 2022-08-29
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Restaurant was lovely and clean, great atmosphere. Staff were really friendly. Country and western themed with music playing in the background. Lovely countryside views Food arrived quickly and could tell it had been cooked fresh. We ordered 2 pizzas which were amazing and full of...
629dawnw . 2022-08-29
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Came here with my family for the week food was lovely I found the staff very friendly however always rushing about manager was rude walked past us a few times while trying to order drinks he instructed the staff to take orders for food from...
XxnataliexxP . 2022-08-20
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We stayed on the park for a week recently and one day when we went into the pub every single table was reserved yet not one person sitting at them (I assume this was for the bingo later on in the night), its a bit...
missfussypantso . 2022-08-17
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Booked for Sunday lunch with family and wasn't disappointed, everything is home cooked, huge Yorkshire puds and lots of assorted seasonal veg, I had the roast beef which was tender and plenty of it, others had the chicken which they said was moist and delicious....
angie246w . 2022-08-15
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Called in here whilst on a short vacation, the staff are very friendly and welcoming; the food was fantastic and good sized portions, well worth the money! I ordered fries with mine; cause I didn’t realise I got them with my meal, they did t...
Tracey R . 2022-07-07
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Great for food and very friendly staff, Friday night has live music with bingo on Wednesday and Saturday.
Paumowbr45 . 2022-07-05
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We have just returned from a week's break to this beautiful site, we have visited the crazy horse saloon for all our meals, and every meal was amazing. We could not fault anything about the food, the staff and the cleanliness of the place. Massive...
G8686FLannem . 2022-07-01
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Went to the Restaurant with my family after hearing positive things. When it came time to order, we found out there were no pizzas left. Which basically halved the menu. When with younger children the choice we were left with was fries. It's hard to...
AlexiaSimms . 2022-06-03
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We have just visited and sat down in the bar and ordered three meals as we had our dog with us. Whilst waiting we were advised the table we were sat at was reserved so had no choice to move outside. As it was cold...
N A . 2022-05-28
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Here for long weekend. Not many tables in bar area (some high bar tables no good for family eating and looking after dog) reserved signs not moved so sat 30 min drinks and ordered just for someone to then say they had reserved. Too cold...
teresaaQ9644OK . 2022-05-28
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Had a lovely weekend in a lodge at Felmoor went for our tea on the Saturday Night , was served by a lovely Judy name Mel our eyes was as big as our bellies ordered starters and main delicious but stuffed. while there we spoke...
345michellec . 2022-05-15
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My son 3 grandaughters and myself booked lunch here on line via table agent for Good Friday. When we arrived after 40 min journey there were signs on door advising takeaway only due to staff shortages. No one had bothered to email me to advise...
christinemC3630XQ . 2022-04-21
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We stayed on this park and went for food and drinks and so glad we did. The staff are very friendly and the food is amazing. Would definitely visit this place again.
427jeanetter . 2022-04-08
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Having just come across the Crazy Horse Saloon by chance we were impressed. The restaurant was large and clean with very friendly staff. Huge portions and lovely homemade chips, we would definitely go back.
louloucasey6 . 2022-03-19
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My husband and I visited mid afternoon on a Saturday. Plenty of free tables. We had a burger, and the butterfly chicken. Both were good. Chips that came with the butterfly chicken were delicious, proper chips. We would definitely return again.
Sophie0808 . 2022-03-12
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Great food choice, plus staff really helpful and friendly. I had the 12inch pizza which was super tasty and partner had the fish & chips which she really enjoy and was fresh finish. We booked a table online and glad we did as was busy,...
davidcY4068NP . 2022-02-27
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My daughter and I are in Northumberland for two days so we popped in for tea. What a good choice we made. The fish and chips were the best I have eaten in years. My daughter had the chicken and mushroom pie which was delicious....
O8798GEruthh . 2022-01-28
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Booked the week before for Sunday lunch, arrived on time we have dog so got table in bar area. I went to bar got our drinks and menus. Went back to bar to ask about Sunday roast as it wasn't on the menu, only to...
919viviand . 2021-11-23
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Ate here on a Saturday night. Food was served fast and fresh. Big portions reasonably priced. Dogs allowed in specific area. Thoroughly enjoyed it, will be back.
andybak11 . 2021-09-11
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We visited as a family of 4 as we are staying in a lodge. I ordered burger and fries which was excellent and my hubby and son shared the Meat platter. Food and service was very good. Downstairs there are a couple of pool tables...
MarinaCxo . 2021-08-30
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Second time we've been to Fellmoor Park and I still don't understand the concept of the Crazy Horse Saloon. Last year we booked a table for 2 people and 2 dogs, 48 hours in advance, and when we turned up they didn't have a booking...
WhinlatterBud . 2021-07-13
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Well it’s called the Crazy Horse for a reason....our visit was more like that of going to faulty towers! In fact faulty towers was probably more organised! The restaurant is supposed to be dog friendly I had booked a table for 6 for my birthday...
gillian_laws . 2021-06-04
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We have just returned from a lovely weekend at felmoor park. We stayed in the beautiful Chillingham Lodge and decided to give the crazy horse saloon a try for food we were not disappointed food was very good and reasonably priced. Definitely worth a visit....
Joan S . 2021-04-26
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Fab food and friendly service lovely restaurant and bar lots off choice off drinks have seen the bar expand over the years and its outstanding value can't wait to celebrate my 50th up therexxx
Michelle N . 2020-09-23
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I've had quite a few meals from here, always great friendly service, fantastic value for money - never quite finish my meals as there's so much. Particularly enjoy the homemade pizzas, loaded skins and the steak. The cocktails are pretty good too! The restaurant and...
MelCorn38 . 2020-09-23
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Called most nights while on a week's holiday here, small bar area that allows dogs, usual pub prices, large restaurant, area. Serves good size portions of food, had the steak pie and lasagne. The latter being best value, as served with salad chips and garlic...
Noel R . 2020-09-15
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Me and my family went and we where told that we could book to sit inside or freely eat outside as long as there was a table and we where quite happy to sit outside, so the next day we went to sit outside and...
AmxndaRxe_ . 2020-08-12
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Amazing food and very generous portions, reasonably priced too. Friendly staff and definitely worth a visit. In a lovely location on Fellmoor Park, one of our favourite places to visit and the Crazy Horse definitely add to the parks appeal. Great menu choice and fab...
louisedaz . 2020-07-31
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We love this place, we spent last Halloween on the park and this burns night and we are returning in May if not before, the atmosphere is lovely and food is amazing and excellent value for money, each time we come to felmoor park we...
SAIZZYD . 2020-02-17
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Great value, home cooked food! The servings are huge - so make sure you're hungry! Downstairs room with pool tables, air hockey and darts is a great idea. Can't wait to return.
AnneW201 . 2020-02-17
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We regularly visit here and have sampled most of the menu from the delicious pizzas to the mixed grill massive portions served by polite staff in a welcoming atmosphere, keep it CHS 👍👍👍
Adam P . 2020-02-17
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18 Opinions
There was not a single clean table in the restaurant considering every table was empty - the bins were overflowing and the staff were just stood chatting, we werent acknowledged at the counter for 5 minutes whilst they finished their conversation and then when we finally were served Holly W who served us was the most miserbale person i think i have ever known to work in customer service. As she mumbled our order you couldnt even hear her - i asked for a meal you no longer do and then asked if you do something similar to which she looked me up and down and looked up at menu not speaking and rolled her eyes. I honestly am gobsmacked, no acknowledgement from any staff and the whole place was unsanitary. They could actually acknowledge customers as you walk in and serve them without standing having their own conversations while you stand and wait for them to finish for 5 minutes. The all looked like they couldnt be bothered and it was quite uncomfortable.
1864 Opinions
Nice place, lots of parking. Food tasty and reasonably priced. Could do with better beer selection.
2989 Opinions
Had 2 veggie roasts here over recent weeks. Bit disappointed that the nut roast itself seems to have changed between visits. The second one was more of a pate and not as good. Everything else was though. Amazing Yorkies, generous sides amd the pub is nicely done, the staff friendly amd service good. Superb location next to Castle amd market square nearby.