Based on 353 opinions finded in 2 websites
Opinions
Order was taken wrong over the phone. Food was terrible chips burnt to a crisp and chow mein tasted burnt and of old grease totally inedible . Contacted them immediately and was told next time we go (which will be never) we would receive the prawn crackers that were missing from our order. No help whatsoever no replacement offered for the burnt offerings we got.
Grant Abbott . 2024-11-02
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We were staying in a hotel in Penrith and had an overpriced and over rated meal the night before, so went to the courtyard on a whim. Great service from friendly and down to earth staff (particularly Rowan). The food was amazing with the crisp lamb being a highlight; never had lamb in a Chinese but it was awesome! Food was plentiful and really good value. The drinks were also great value. All in all, the best food of our 3 days here in Penrith.
John Atkinson . 2024-10-27
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Lovely Chinese restaurant tucked away in the middle of Penrith.
helen lawrenson . 2024-08-27
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Fish and chips bootiful. Curry sauce however had a very odd taste and very runny like water.
Dale Sutcliffe . 2024-08-04
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We struggled to find this place as it is basically just a doorway but it was worth the trouble. Food was excellent, service great. We will definitely return. Winter set menu delicious!
Roving601545 . 2024-07-24
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Good service, fantastic tasty food !! Recommended the crispy roast lamb 😍
Jamie Tindall . 2024-07-10
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Surpassed expectations for our family gathering on Father’s Day. Food and service were excellent. Very attentive and pleasant. All dishes were excellent, served hot and tasty.
Bawtryscot . 2024-06-17
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This is the best Chinese cuisine I have ever tasted. Freshly cooked food - our favorite. No other Chinese takeaway compares. I would recommend having a takeaway rather than sitting in.
Naomi . 2024-06-14
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Because one of us is disabled , we could not go up the steep steps to the main restaurant, so had to eat downstairs , which was very tacky. Not clean and raggy curtain. Food was ok, but service was not always good.
John G . 2024-05-31
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The set meal was great value and very good. We sat downstairs and it was a bit cold there, could not go upstairs due to companion's mobility issues.
Sue Fell . 2024-05-05
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Really delicious food! We throughly enjoyed our dinner. Staff friendly and very accommodating. Don’t hesitate in trying this restaurant, you won’t be disappointed.
Rachel Gibbs . 2024-05-05
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Cute little place. Food was quick & tasty. Situated next to strolling for shoes in a quaint courtyard.
Diff-Ability CIC . 2024-04-30
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Located inside an old building which has got lots of charm! Clean place! The gentleman who served was very pleasant. The joy and sour soup tasted more sweet and sour. The vegetable lettuce wrap was tasty. Egg fried rice was just fine. The chilli garlic dish of main was just fine as the sauce tasted sweet chilli for me. Vegetable chowmein was just ok ; less vegetables. All in all a charming place with ok food. But extremely great value for money and a clean place.
Journeyman . 2024-04-21
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Ordered quarter of duck, when we got home it was lamb. No issue, I took it back and the lady was so rude, she said that I agreed when ordered? I never, and asked for my money back. The lady was reluctant to give me it back. Never have I ever been spoken to in that way. Very dissatisfying
rebecca langton . 2024-04-09
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We had a takeaway. Waited less than 10 minutes. It was very hot and tasty. Can't fault it and very reasonably priced too.
jill elliott . 2024-03-28
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We both very disappointed with the service from this restaurant. Treated like we hindered there restaurant that was basically lacking customers and it was obviously known why. The food in some dishes very nice but why over the top red food colouring is totally not wanted and just cosmetic adding zero flavour. Again disappointed and will never step foot in this place again.
John Evans . 2024-03-15
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A well hidden little spot in a unique setting for a Chinese restaurant over two floors with only a few tables, food and staff was lovely
Alex B . 2024-03-13
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We ended up delayed with BA and didn't get to Penrith till 9pm, this restaurant was really accommodating we had tried a couple of other places that said there kitchens were closed. I'm gluten and diary free as well and they could accommodate my allergies would definitely recommend this place!
Sophy Havers . 2024-03-06
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Food is delicious, however the scenery could be updated! Decoration
N E Take-Away . 2024-02-19
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We had some great food. Dishes made fresh. Shame there was no bean curd though
Alex Sadler . 2024-02-07
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Good authentic Chinese food and very tasty. Served by friendly students earning a little cash to help with their education. Well worth a visit, prices are perfectly acceptable.
Hamish Waugh . 2024-01-06
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Lovely little place. Lovely service. The wonton soup was delicious as was the salt and pepper chicken. My husband had the chicken with cashew nuts. It was delish. Lots of nice fresh veg too. Will definitely come back next time we’re in the area.
HannahMason68 . 2024-01-05
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This place is filthy , the toilets were disgusting . Good was ok but put me off eating in a place so dirty , carpet was awfully filthy . Never again will I go here
Navigate30587522487 . 2023-12-05
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We absolutely love this place never lets us down food is delicious, had a set meal it was fantastic as always and staff are lovely our waitress was a lovely girl Thankyou look forward to visiting again x
sonnyjersey . 2023-10-15
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Food is one of the best in Penrith, but the service is terrible, left standing for a very long time after the stated 30mins your given to collect food. Unpleasant and manner-less staff
Sam Blackburn . 2023-10-03
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Great takeaway, good value and very tasty
Roy Parkinson . 2023-09-04
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Unfortunately, I cannot knock the food, only highly recommend it to all in terms of taste and quantity, we have enough for two days. I had the Chicken Curry with Egg Fried Rice, finally a place that makes chicken curry that actually has a curry taste (last 2 places, a sauce with heat added, but no curry taste). NOW TO THE BAD PART: We ordered Take Out, and I am used to giving numbers which eradicates mistakes, but the local girl (not oriental) was either having a bad night, or comes with attitude. When trying to give my order it was met with 'well that's no good to me' (with attitude), £57.90 order nearly walked out the door if not for a oriental member of staff intervening, especially at the point of being unable to use a calculator to work out the cost of my order, the oriental woman took the calculator off her and in less than 10 seconds, was spot on with order total, the girl had created the atmosphere with her attitude, which was clearly there also with the oriental woman towards her with the calculator issue, (best thing for the business, get rid of the girl). Food is 5 Star (taste) Service 4 Star (saved by oriental member of staff) Atmosphere 1 Star (due to attitude of local girl) Highly recommend food to all, be aware main dishes come in larger foil containers than rice dishes.
Andrew Smith . 2023-08-24
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We went for the second part of our walking holiday. Was given a room in the annex it was like a box, small window, no chairs, felt small an enclosed. Food OK, wouldn't book this again.
OnAir46787945443 . 2023-08-16
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This place can offer authentic Chinese food, as well as Chinese food for foreigners, if you know what I mean. I asked the attendant what was good that day. She entered the kitchen and came out with a few dishes. And they were very good.
P.C. Wong . 2023-08-16
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Excellent, faultless food and service. Flavourful, fresh and well prepared food, steamed dumplings were excellent nicest I’ve had.
lucy h . 2023-07-29
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Had a really tasty meal here. They were very busy but our food came out really quickly and was really top quality. Nice and quiet sitting upstairs.
Adam Wright . 2023-07-04
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We as a family of three, have had our 1st and last meal in Courtyard, chicken and sweet corn soup, chicken fried rice, curry sauce, portion of chips, portion of egg fried rice with chicken chilli and garlic, was actually a breaded chicken fillet, sliced, with chilli and garlic sauce poured over with a dollop of carrots and onions on top,!!!! Oh and 2 pints of coke and a1/2 pint came to £44!!! Could have made better and home !!! Never again
Lynn Somerville . 2023-07-02
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Probably the best Chinese I've ever had! Really nice food, good service 5⭐️
Laura Clark . 2023-06-28
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Rang and placed order at 6.30 last night and given 40 minute collection time, No problem. Arrived to collect at 7.10 as told. Preceded to wait Another 50 minutes!!! People came and went after us, 3 other orders came down in one go 1-2 bags per person. Asked twice where our order was. An hour and a half after ordering, I complained to owner about the extended wait only to be told ‘large order’ (was not that large a came in 2 bags) When I asked for small monetary refund in compensation, told NO and offered 2 cans of coke instead!! What is that for 3 couples?? We didn’t have far to go before eating and Half the food was Luke warm, the starters were over done and a couple of the dishes very salty. POOR EFFORT, only good point was girl on reception was polite.
Leanne Frankland . 2023-06-19
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Lovely food,but it was so hot in the restaurant, no aircon,windows don't open,glad to get out
Joan Hogg . 2023-06-16
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Decided to try this place again after a somewhat disappointing first visit about 18 months ago to find that nothing has changed. We were originally seated on the first floor but requested to move to the ground floor as it was stifling hot as there is no air-conditioning or windows that open. We found the food was ok but the portion were small, especially the starters from the set menu. The service was slow and we had to ask for everything. The wine and lager were not great either.
Chris Marsh . 2023-06-11
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food was raw had to pay upfront would not reconnect this place ! chips was only thing we could eat some of our food never came out had to ask for it to come some staff was rude some girls was very nice and helpful
morven g . 2023-06-11
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This place is a joke the portions are tiny … they must rely on trade they don’t know to take the piss out of them … why do this to the centre parks people…. When u could make a fortune
Savvykieran . 2023-05-04
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Very good food can highly recommend!
Kobold Albenkind . 2023-04-27
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Shocking experience. Stay clear. Everyone was wearing coats the place was that cold. Phoned prior to going and ha attitude of young lass who seated us as she didn't know of the booking. A party of young lads was in arguing with management demanding refunds. Shouting and swearing. Food was ok. First order got mixed up and found out after paying you have to pay extra if you want rice with your curry. First I heard of this. Anyway party spring rolls. Prawn curry and soft drink for two was £46. I'm giving this place miss next time and most definitely wouldn't recommend it. Stay clear. Shocking experience.
Stewart . 2023-04-03
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Shocking experience. Stay clear. Everyone was wearing coats the place was that cold. Phoned prior to going and ha attitude of young lass who seated us as she didn't know of the booking. A party of young lads was in arguing with management demanding refunds. Shouting and swearing. Food was ok. First order got mixed up and found out after paying you have to pay extra if you want rice with your curry. First I heard of this. Anyway party spring rolls. Prawn curry and soft drink for two was £46. I'm giving this place miss next time and most definitely wouldn't recommend it. Stay clear. Shocking experience.
Ruckabuff . 2023-04-03
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Seen a review on trip advisor saying it was a hidden gem, I can assure you it is! The staff were lovely, very welcoming and dealt with an awkward table of people very professionally amongst a very busy restaurant. The food was amazing, a bit more expensive than takeaway bit presented beautiful and tasted amazing. We sat downstairs as the upstairs was fully booked and although it didn't really bother us there was a cold draft everytime some one opened the door to collect their takeaway which could be avoided with a sliding partition perhaps . Would highly recommend I'd you're in Penrith for a night or few days
Hayley L . 2023-03-25
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After studying many reviews for Chinese takeaway we decided on the courtyard penrith, and from ordering to eating our food we weren't disappointed, the lovely young lady front of house was so friendly and chatty, our order took around 15 mins a short drive back to our accommodation, and served out the food , large portions, piping hot and one of the best Chinese takeaways we've had, will not hesitate to return next time we down this way, keep up the good work.... a worthy five stars.....
Douglas Scott . 2023-03-19
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ABSOLUTELY AMAZING! DO NOT LISTEN TO THE BAD REVIEWS! HONESTLY THINK IT'S THE BEST CHINESE WE HAVE EVER HAD, THE YOUNG GIRL TAKING ORDERS WAS SO SO NICE AND FRIENDLY! WILL DEFINITELY GO BACK IF IN THIS AREA AGAIN.
Lynne Scott . 2023-03-19
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Without a doubt, the very best Chinese food in Penrith. Sometimes, there's a wait, but that's because it's cooked to order fresh, and it's so popular with those in town who know.
Derek Blyth . 2023-01-31
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Always good cant fault good food friendly staff no complaints at all just been again on Saturday night FREEZING no heating worth mentioning bring your thermal pants and a thick coat
tim barnard . 2023-01-25
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A lovely Chinese meal and pleasant staff, the surroundings could be more inviting though.
Vivien . 2022-12-27
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If I Had to choose one last meal on this Earth it would be the Sweet & Sour King Prawns from The Courtyard. Always my FAVOURITE no other comes close! Our usual favourites are the Satay, Chow Mein, Crispy Shredded Beef (sweet sauce) The fried rice is also lovely very clean looking rather than brown. Can’t fault it.
karenmE5330AV . 2022-11-26
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Enjoyed the food and service was good. Nice little restaurant. One thing to avoid on the menus would be soft drinks. £5 for half a pint of diet coke 😬
Calum Harrison . 2022-10-22
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Personally didn't rate it half the drink menu out of stock and very small portions for sharing
Gaynor Birnie . 2022-10-06
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Wow. What a great place. Food was Great service was great thank you
Louise Dean . 2022-09-24
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52 years on planet earth 🌏 and finally I found the best Chinese take-away hidden little gem tucked away in Penrith
Andrew Russell . 2022-09-03
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Lovely food, friendly staff & we only spent £30 for two adults, both having starters & a main meal each….great location in Penrith town centre & well with a visit, will certainly be going back there again 👍
Ian Smith . 2022-08-29
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Unusual location. Nice staff and enjoyable meal. Reduced score because I was given Diet Coca-Cola even though I asked for Coca-Cola Zero.
Gavin Bamford . 2022-08-26
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The food is so good. So so good. The king prawn sweet and sour was amazing. Duck and pancakes delicious and chicken noodles very good. Wasn’t too salty either. Highly recommend for the good food. Thank you.
Wirewolf79 . 2022-08-11
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Amazing food, just how we like it
Paul Hassall . 2022-08-07
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Cannot believe anyone has a bad word to say about this place. As a foodie and a little bit too concerned with reviews, I almost didn't visit but a friend persuaded us otherwise. All I can say is this is a true example of not letting other peoples opinions affect what you think. Service -top notch, young man dressed in a shirt and tie with excellent manners. So welcoming and the food was absolutely excellent. We sampled the duck, dim sung, sweetcorn soup, seaweed, sweet and sour prawn, the salt and pepper chips were excellent. Can't recommended enough!
nataliej814 . 2022-08-07
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We were stopping in Penrith for the weekend and went out on Sunday night to find a restaurant everywhere was full but we came across the courtyard Chinese restaurant some bad reviews on TripAdvisor so we were a bit worried, but we need not have been. The Decor Was basic but the food was delicious so pleased we found this Restaurant
ALAN G . 2022-07-24
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Ordered and Paid £50 for a takeaway that should have been £40 an hour in advance to ensure order would be ready on time… it wasn’t ready and was told 10 minutes later they would be starting to prepare it shortly! Got my money back and left. The Courtyard has a reputation for your order being late which is a real shame.
Jase2108 . 2022-07-22
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HIDDEN GEM!! We nearly over looked this place! But we are so glad we came in… This is a big statement but its been the nicest Chinese food I have ever had!! Everything was so fresh! An clean I will literally drive up from Manchester just for this food!!! Really impressed!
The Aesthetic Lounge UK . 2022-06-29
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All the food was either dry or over cooked wouldn't reckoned
Freddie Etherton . 2022-06-15
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Lovely food, good service. Would definitely recommend and will be going back
Kelly Cassidy . 2022-06-14
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One of the better ones in Penrith ( not as much salt as other ones ) still, go there
henry kennedy . 2022-06-13
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Thought it would be a nice treat after the cinema, how wrong. Firstly we had asked to be sat upstairs when I reserved the table as downstairs gets cold. However the only table available was downstairs. Eventually we were given the menu and ordered food and drinks. After ordering the food we were asked to pay for the whole meal before the drinks arrived. When the starters did arrive I had to ask for plates, cutlery and napkins. The starters were cleared away and we ordered more drinks, which had to be paid for straight away. It took 45 minutes for the main course to arrive. When it did one meal was incorrect. Throughout the meal people were stood next to the table we were dining on waiting for take aways and I’m not talking one or two people. The takeaway clients were complaining about the wait time . The door to the establishment kept getting left open, so it was freezing cold, it wasn’t a relaxing meal at all. The waiting staff didn’t smile and weren’t really interested if you enjoyed your meal. Do yourself a favour a go somewhere else if your after a relaxing meal.
amandas537 . 2022-06-13
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Any one that has been to this restaurant and said it was lovely is telling lies. We arrive, placed our order then had to pay before we received our drinks and food. We waited for about 20 minutes for our first course. We had to find our own cutlery and napkins. We were with friends and they received their main course before we had our 2nd course which left us eating our main course on our own
Joseph Brewis . 2022-06-11
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Booked for 8 people, arrived at 8.15pm (as requested by courtyard when i phoned to make a booking) Had to ask for another chair as only 7 at table 15 mins later Had to ask for menu as still not been given any Staff finally...
rachelmB3061HY . 2022-06-11
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An insultingly long wait for food!
Pranav Sathish . 2022-04-26
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Just needed a meal as away from home. Good portion and nicely cooked. Prawn egg Foo young, fried rice and a curry sauce.
Errolr . 2022-04-16
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Maybe the food is better than other Chinese takeaways in Penrith? Service is terrible, slow and the staff just don’t care. Don’t bother trying to get a take away. You will be told to come at least an hour after you order, then once you...
LDDHM . 2022-04-09
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This is a very nice centrally located Chinese restaurant, they offer both take-away and dine in services. The seating area is on the smaller side but that didn't make it any less enjoyable. The staff were incredibly friendly and we were well taken of. At first I thought that prices were higher than normal. However, given the size of the portions the price was very reasonable. If you're looking for a quiet place to enjoy an evening meal after a day of visiting the Lake District this would not go amiss!
Marcus Fenton . 2022-03-13
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Environment a bit shabby Very cold I wouldn’t recommend going in winter, and as I didn’t see any aircon it may be to the other extreme in the summer. As it was cold and no plate warmers on table the dishes got cold very quickly....
Bobcholmes . 2022-02-04
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We visited this restaurant following recommendation. This was a family celebration. We were sitting up stairs which was absolutely freezing had to sit with our jackets on to keep warm. We received our starters relatively quickly but waited a further hour and 15 mins waiting...
Motorr01 . 2022-01-29
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Absolutely wonderful, food fantastic, ambience splendid, staff exceptional, the whole experience was superb...
Teresa Price . 2022-01-03
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We booked based on previous good reviews and were not disappointed. We opted for the Winter Set Meal for 2 and were not disappointed. Lovely food and good service. We will definitely use again when next in the Penrith area. The only negative I would...
Mike T . 2021-12-26
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Wonderful find on a night out.. staff brilliant Lovely cosy place food excellent
allison bailey . 2021-11-14
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Best Chinese in town. It's tucked away in a cosy alley and staff are super friendly. There is always a queue, shows how good the food is, and portions are just enough. If ever wanting a Chinese in penrith, I 1000% recommend
Katie T . 2021-10-28
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Visited here with couples. Amazing place and food, this is a beautiful restaurant and well worth a visit. High recommend. Very Covid safe.
1999MU . 2021-10-04
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Me and my friend on a trip in shap we found here online other day and gotta say dont listen to reviews we went to try and food was lovely near 2nd to favourite in scotland lol and now were currently driving back there today...
weedee1977 . 2021-10-01
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Food was excellent by far best we had in a very long time service was great considering we was walk ins most definitely eat here again I know now why they call it the hidden gem 😍
Katie Simons . 2021-09-15
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The food is good - when it arrives. We waited a full 80 minutes before finally being told that one of our starters was off. They did however comp us one of the starters that did arrive, so all is forgiven :)
Marie Angeltveit . 2021-09-01
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Our family of 5 thoroughly enjoyed our visit to this little jem. Food was excellent and the staff were very friendly. Be careful not to miss it though the entrance is squeezed between 2 other premises. Thank you.
Michael Jones . 2021-09-01
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Hidden little Gem. Clean Quick service Great food Friendly staff
Barbara-ann Hill . 2021-08-27
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Blummin lovely takeaway but the waiting times are ridiculous! 2 hrs after we ordered we got our food! We were told it would be ready in an hour but we waited outside under the umbrella for another hour in the rain!!!!! It was lush when we did get it but the que was insane!
Charlotte Kemp . 2021-08-21
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We have never been to the Courtyard for many years, so we had a trip out on Sunday 7.00 pm. First of all the place is a dump, upstairs is a bare, sterile room, with absolutely no atmosphere at all. No music, certainly no Chinese-ness....
billebuoy . 2021-08-09
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Went for a meal while staying near Penrith. Couldn’t find the place at first, as it is down an alley. We sat upstairs and was quiet. Had a lovely family meal. Had starters, duck then a main which we didn’t finish so we took home....
Zoe3791 . 2021-08-07
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We visited here whilst on our stay in Penrith, we went for their winter menu. The food was good and there was plenty of it. The drinks were priced reasonably . The only thing that stops me from leaving 5 out of 5 is the...
tony2463 . 2021-07-11
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Great food and restaurant in a nice location. One of the best Chinese restaurants that I've been to in a long time.
Martin Saunders . 2021-07-03
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Amazing Chinese restaurant, highly recommend , fabulous chef, fabulous owner, fabulous staff, fabulous food all in in all F.A.B ulous ,thank you so much lovely end to a lovely birthday.
Caroline Shaw . 2021-06-16
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Food was delicious, went 2 time's on our 4 day stay. Price reasonable.
Joanne McMahon . 2021-06-11
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Ordered takeaway for collection which was piping hot after a 10 mins drive home. Excellent dishes and lots of it. Particularly liked the ribs, salt and pepper prawns and curry.
JacquiBournemouth . 2021-06-06
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What a beautiful little hidden gem of a place from the surroundings the service to the food it was great service and the food was beautiful one of the best Chinese restaurants I’ve been in for a long time we all thoroughly enjoyed it thank you so much
Jill Ann Gedney . 2021-05-24
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Super menu and tasty dishes all freshly cooked to order. I recommend the salt and pepper chips, curry and chicken with ginger and spring onions.
AandMBtravels . 2021-05-16
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We just had our third takeaway in a Short space of time for our family and each time is as good as the last enjoyed every mouthful ! Great food and great service see you again soon !
Tony Young . 2020-11-27
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We had shredded chicken in mandarin sauce with rice & salt and pepper shredded beef with rice along with spring rolls and complimentary prawn crackers. Food was ready in 30 mins to collect and it was amazing, really nice and fresh, not like some Chinese...
Jdsvison1 . 2020-11-06
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Delicious food! Best BBQ ribs I've ever had! Great service and all the locals were there which said alot!
Laura Doyle . 2020-08-30
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Lovely little restaurant - hard to find - tucked away with little or no signage, but well worth the search! Mostly set menus, which suited our small appetites and each course well timed and delicious. If ever in Penrith again, we would return here.
Pam Brooks-Jones . 2020-08-17
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Best egg fried rice in the north east of England, told my dad about it and he drove down from Scotland for a large one.
JACK Melluish . 2020-08-02
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Beautiful food, excellent service
Dorinda Warwick . 2020-07-17
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En medio de toda esta crisis y de haber estado encerrado en casa durante semanas. Nos apetecía una comida para llevar decente, pero no estábamos seguros de cómo hacerlo. No tenía por qué preocuparme, el pedido por teléfono llegó a la hora acordada, el pago sin contacto recogió la comida y me fui. A pesar de las calles desiertas, la comida para llevar en The Courtyard estaba llena. Sin embargo, no sorprende que sea una comida excelente, siempre ha sido servida por un personal alegre y amable. Teníamos carne en salsa de frijoles negros y jengibre especial de la casa y cebolletas con arroz frito. Fantástico, qué delicia después de estar aislado en casa durante semanas. Me alegro de haberlo hecho y volveremos. Gracias
Ian M . 2020-05-01
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Comida encantadora Teníamos pato con panqueques para comenzar y la porción era realmente buena. Para platos principales, pollo agridulce y pollo con sal y pimienta, ambos encantadores. La camarera fue atento y agradable. Nos sentamos arriba, que era un espacio agradable, abajo no era tan acogedor.
el1995 . 2020-03-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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256 Opinions
Ordered quite late and was advised an hour for delivery. It was a bit later than that but only by 15 mins, so not the end of the world. It’s great that they deliver to the holiday sites too, especially as some of them are a bit out the way. Even though delivery took a while, the food arrived piping hot and was delicious - it’s definitely worth the wait time! I’ll be ordering again the next time I’m in the area.
199 Opinions
Had some friends over so ordered the set meal. There was far more food than we expected but very good value for money and good quality.
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Second time having food here food was great and customer service was too, asked for a couple of fortune cookies and were given them free! Quick and easy with delicious food at the end!
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We tried this place for the first time and we won't be back. The food all tastes the same and is tasteless. The portion sizes are ridiculously small for the prices. Also being charged for a bag and a service charge on top of delivery is a joke. No other takeaway in Penrith does that.The only good thing was a swift delivery.