Based on 56 opinions finded in 2 websites
Opinions
Open for business with local foods. Quite secure.
Ismail Akwei . 2023-10-19
MORE AT Google
This is a restaurant where all local dishes are served. Visit them to enjoy their finger leaking delicacies
Ahiati Selase . 2022-09-04
MORE AT Google
It's a new place in town am yet to go in
Seth Tetteh . 2022-04-30
MORE AT Google
Great food and music. But currently not running.
Kofi Ansa-Asare . 2022-04-20
MORE AT Google
They are so abusive to customers. Swearing and threatening. Do not go to this place, customers should not be treated like this.
Jadey . 2021-03-29
MORE AT TripAdvisor
Disgusting behaviour. Literally threatening towards customers. DO NOT ORDER FROM ROYAL KITCHEN, CARLISLE.
Alan W . 2020-12-17
MORE AT TripAdvisor
First time and last time! Ordered 2 lots of salt and pepper chicken and 2 lots of chips for me and my boyfriend I couldn’t even eat the chicken it wasn’t cooked properly the chicken was stringy and slimey the batter wasn’t crisp it was awful horrible after taste the chips were edible if covered in curry sauce won’t be going back 🤮🤮
Mat . 2020-04-01
MORE AT TripAdvisor
Been going here for years, phones at 5.30 for a 6.30 delivery..6.45 phones up order on way.7.07 phones up and told again order on its way..7.30 phones up order not cooked when asked why they said because people phoning up and cancelled. I never cancelled I phoned up more than once asking where my order is, the rude lady put the phone down on me..resulting in no food and very hungry kids..
Leona B . 2019-04-13
MORE AT TripAdvisor
Received a leaflet through the door today, so we thought we would give it a try. The meal deals on the menu seemed good. So I rang the order in, the man was so abrupt on the phone. Thought maybe they were busy so never mind. Went collected the food. The place was empty. Got the food home, to find the Pineapple chicken had the smelliest rancid smell to it. Obviously processed as the “meat” was cut into squares. Definitely inedible. The second chicken dish was Salt and Pepper chicken. The pieces of deepfried chicken looked lovely. Until you cut into them. The “meat” was slimy, not cooked properly and stringy. Again inedible! The rice was tasteless. The chips were soggy and cold. All of it was so greasy. I then rang up the takeaway and told them my findings. I was shouted at,sworn at and the owner didn’t accept any responsibility at all. I said I would take the food back down and require a refund. She was not suited and started shouting in Chinese. In my eyes this is not the way to run a business. Needless to say we will NOT be returning to this takeaway again. And telling family and friends to steer clear. Very disappointing
jess22L . 2019-03-03
MORE AT TripAdvisor
Not very good food awful could of cut the rice with a knife chips reheats but owners very friendly will not go back.
Mrs Janette A . 2018-10-02
MORE AT TripAdvisor
Both me and my parents use the Royal Kitchen quite often and have to say the food is always excellent, Good portion size and good quality and very tasty,
paul g . 2018-06-09
MORE AT TripAdvisor
What a great service and what a great meal will definetly be visiting agaian a good price also well worth it
DerrickB224 . 2018-04-03
MORE AT TripAdvisor
when having a takeaway at home we always use the royal kitchen the choice is fab and the food is very tasty
268lorraine . 2018-01-18
MORE AT TripAdvisor
We decided to give Royal Kitchen a try after a leaflet came through the door a few months ago and a friend at work recommended it. The staff are very friendly and helpful and they are always busy when we are in but there is never a long wait and the wait is always worth it. The food always tastes great and the portion sizes are perfect. We admittedly like a big portion and for the price the portion size is perfect for us (rather big and full of flavour compared to some takeaways which makes this place so good too). Plus I love chicken toast and this is the only place i've known that does it. We've made this our regular take-away choice now as it's been so good. Would highly recomend.
UK-J05N . 2016-11-16
MORE AT TripAdvisor
A leaflet came through the door & I thought I'd treat myself, I'm normally boring & order the same from every Chinese takeaway, however, the Stir Fry Garlic Chicken caught my eye, I didn't have any idea what to expect but Wow! What an absolutely fantastic & delicious dish, definitely recommended as are the BBQ spare ribs, I'll definitely 100% be eating from here again!
Maria M . 2016-11-05
MORE AT TripAdvisor
This is our favourite Chinese takeaway. Order from here at least once a month. Always get a happy meal each for £6. You get a starter and a main course. Then free prawn crackers with delivery. I love their salt and pepper chicken or chicken chow mein. Never had a bad meal
barlo31 . 2016-10-08
MORE AT TripAdvisor
Tried many chinese takeaways in Carlisle and found the Royal kitchen in my opinion the best,consistently good starters and main courses,the pancake rolls to start are the best i have tasted in carlisle,good size portions of traditional quality,i like the chicken in peking sauce,home delivery available at a small cost.also no problem to spice a dish up if you like.
RICHARD T . 2016-02-01
MORE AT TripAdvisor
Highly recommend the salt and pepper chips so yummy! We had the set menu for 2 plenty for the pair of us and we are big eaters! Will definitely be back!
Thischicklovestoeat . 2015-09-13
MORE AT TripAdvisor
Can't speak highly enough of this chinese. Portion sizes are massive and the food is always tasty, no matter what you order. The salt and pepper chips are to die for! New favourite place to order from!
Minky94 . 2015-07-08
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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353 Opinions
Order was taken wrong over the phone. Food was terrible chips burnt to a crisp and chow mein tasted burnt and of old grease totally inedible . Contacted them immediately and was told next time we go (which will be never) we would receive the prawn crackers that were missing from our order. No help whatsoever no replacement offered for the burnt offerings we got.
199 Opinions
Had some friends over so ordered the set meal. There was far more food than we expected but very good value for money and good quality.
256 Opinions
Ordered quite late and was advised an hour for delivery. It was a bit later than that but only by 15 mins, so not the end of the world. It’s great that they deliver to the holiday sites too, especially as some of them are a bit out the way. Even though delivery took a while, the food arrived piping hot and was delicious - it’s definitely worth the wait time! I’ll be ordering again the next time I’m in the area.
167 Opinions
Second time having food here food was great and customer service was too, asked for a couple of fortune cookies and were given them free! Quick and easy with delicious food at the end!
80 Opinions
We tried this place for the first time and we won't be back. The food all tastes the same and is tasteless. The portion sizes are ridiculously small for the prices. Also being charged for a bag and a service charge on top of delivery is a joke. No other takeaway in Penrith does that.The only good thing was a swift delivery.