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3.7

Based on 586 opinions finded in 3 websites

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Nº 887 in 1137 in York

Nº 143 of 176 British in York

CUSTOMERS TALK ABOUT DISHES WITH..vegetablesonioncheesemeatbandcookedsteakoldpiechickenladypuddingfishroastcurrypay

comment_iconOpinions

First time visiting the cottage inn as had seen a good review on Facebook. Unfortunately did not enjoy it, the menu is tiny and I could have cooked it better myself - wish I had tbf as waste of money. I had the fish and chips, fish was tiny and mushy peas came in a tiny pot. My partner had the flat iron steak, it was grey and was chewy and no sauce comes with it so had to use mayo. Chips were not homemade just frozen. The man behind the bar was really friendly and the pub would have been nice is it was warmer. Just a shame as we don’t go out for meals that often and thought we’d get some nice pub grub from somewhere local. Won’t be returning

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Leanne Hulbert . 2024-12-07

MORE AT Google

Ok for a drink didn't try any food but maybe will do

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D H . 2024-12-04

MORE AT Google

Lovely food and friendly staff. Very accommodating. Much better since it's under new management (again) ☺️

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Claire Holliday . 2024-10-04

MORE AT Google

Now no heating on, also no toilet rolls last week, not good. Place is not being managed, just opening. Appears as though owners are waiting for a full time landlord.

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georgeo . 2024-10-02

MORE AT TripAdvisor

Without doubt the worst meal out I have had in a very long time. There were two options for Sunday lunch - turkey or beef. I chose the beef - what a mistake! The slices of meat had obviously been reheated and came adorned with black spots - presumably from grilling - and were extremely tough. The veg was mediocre - however the Yorkshire Pudding was pretty good. I complained and said I was not prepared to pay the full price for the meal - the chef put a 20% discount on my meal, but nothing was done about the cost of the meals that my five friends tried to eat. It also has to be said that it looked like the carpet in the bar had not been vacuumed for a very long time - it was covered in dog hair, food crumbs and fluff. The ladies toilet walls were ingrained with dirt, dust and cobwebs. We will not be back!

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Helen M . 2024-09-29

MORE AT TripAdvisor

Lovely place the food is beautiful the staff are so polite and friendly got a very good country feel considering it's in the middle of a suburb of York definitely worth a visit

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John Bhoy Reynolds . 2024-09-29

MORE AT Google

Just edited my previous negative review to write this one. Under new management, this place has massively been turned around. For the first time in about 4 years, there's actually somebody friendly behind the bar! After a string of uninterested/transactional/unhelpful bar staff, there's now smiles and politeness. The food is AMAZING. I'm looking forward to going back for another pie, chips and peas. The best pie I've had for 12 years. Nothing comes close. Finally, The Cottage has been saved!

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Andy Whittle . 2024-09-15

MORE AT Google

Dark,dismal. Scruffy including staff who were in ripped jeans casual .!!! Toilets need attention. Food , had fish ,chips and peas, chips were hard, fish ,batter undercooked and pale could have been cooked a little longer, pudding sticky toffee pudding ,delicious!! Sorry The Cottage, will not be calling again.

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Jane Botterill . 2024-09-12

MORE AT Google

Had a lovely lunch here, the team are super friendly and helpful, nice atmosphere, really clean and dog friendly 😊 Has plenty of outdoor space if the weather is nice enough. We both had the crispy southern fried chicken burger which was delicious, only slight criticism is we thought it would have been served with homemade chips this would have made it 5 star without a doubt ⭐ would definitely return if we are in the area again. 😀

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Bec Davies . 2024-08-29

MORE AT Google

Went for a catch up with a school friend and an work colleague when we all worked together in Haxby Coop when it first opened. We had Black Sheep, Inch's cider, diet coke and apple and raspberry J2O. Had a good catch up before we ordered 2 Whitby scampi and chips with garden peas or mushy peas and 10oz flat iron steak with mushrooms, homemade onion ring and homemade chips with skin on. The food was delicious and the steak cooked to perfection and very tender. We had 3 Yorkshire teas to follow. We carryed on having a good catch up. Very nice friendly young lady who served us.

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Elaine Coult . 2024-08-21

MORE AT Google

Stopped here on our way home from Whitby, was struggling to find anyone who did food in the area. Googled the cottage inn and was very pleasantly surprised, lovely spacious and cool interior, cask ales, gins, and a lovely pub menu. We had scampi and chips/fries, peas and steak and ale pie with chips and mushy peas, all of which were beautifully cooked and served. All in all a first rate experience with very pleasant and welcoming staff, highly recommended.

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Hansolo201 . 2024-08-14

MORE AT TripAdvisor

No food , no atmosphere, no one in the bar, no free parking. You have to give your reg number. No point in wasting your money.

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DeeDee . 2024-08-06

MORE AT TripAdvisor

Real friendly place and plenty of choices for what to drink

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Darren Rawnsley . 2024-07-16

MORE AT Google

BE AWARE OF PARKING. I've not long lived in York and met a friend in this pub as it was a good halfway point. We had a lovely afternoon, sat outside under the shade and had a couple of rounds of drinks. only went to this pub, no where else in the village. Unfortunately we missed the signs and were not told by the bar staff that there were restrictions/charges and needed to register our cars. Received a fine of £60 (£100 if not paid in the 14 day period x 2 as we had a car each). So disappointed as there is no le- way for a simple and genuine mistake.

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TraceyOl . 2024-07-08

MORE AT TripAdvisor

Beware you’ll get a parking ticket and then when you go to discuss it will be treated in a rude patronising manner. You will be made to look a fool, shouted at and pushed. Disgusting way to treat people

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Jo F . 2024-07-03

MORE AT TripAdvisor

Semi-regular over a number of years. Unfortunately it's gone downhill and starting to feel rundown ('beer garden' feels incredibly unloved, even a lick of paint to the fences/tables would improve it massively. Upholstery torn badly on the seating in the pool table area). Cosy, friendly, busy atmosphere of old has gone (previous long term landlord left) and the music played in the pub is as if you've time travelled back to the 80s and are going through a rough divorce, it's weirdly depressing to sit and listen to. Always been a pub with a lot of potential and some minor changes could improve it massively from how it is currently. I will come to its defence on the parking thing though, there are signs everywhere whichever way you enter the pub and it was presumably done to prevent it becoming an overflow of the doctors surgery car park next door.

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Alan Ween . 2024-06-15

MORE AT Google

Just had Sunday dinner with my son. Fabulous selection of veggies, pork was amazing, and the staff were fabulous. Do not listen to old reviews. We’ll deffo be returning!!

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Fee64 . 2024-06-09

MORE AT TripAdvisor

No draft beer apparently, only bottles

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Dave Bamforth . 2024-06-08

MORE AT Google

Do not go to this pub. My wife picked our son up from an evening out at the pub and was given a £60 parking for waiting in the car park for him to come out.

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Tom Candlin . 2024-05-29

MORE AT Google

Popped in for some food and was pleasantly surprised, clean and tidy, friendly staff and the food was fantastic.

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James Walker . 2024-05-28

MORE AT Google

AVOID!! AVOID!! AVOID!! Initially I gave this pub a reasonable review but that was before we received a £100 fine for parking in their car park!!! The fine also arrived after the two week discount period! To say I'm furious is a gross understatement. No one appears to be interested in helping resolve this situation either. What an absolute scam. I will NEVER return to this pub ever again. The lack of patrons when I visited is now not difficult to understand; what an absurd way to treat your patrons!!!

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Rison Software . 2024-05-17

MORE AT Google

Can't say my latest visit to the Cottage was as good as my first. Only one person on the bar who didn't seem all too happy about being there and kept huffing and rolling her eyes. Informed me that the kitchen would be closing at some stage so we wouldn't be able to order a full meal which was fine, but we ordered drinks, and even the queue to get those took thirty minutes. Only towards the end of my visit did a second barmaid appear.

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Hollie Freeston . 2024-05-12

MORE AT Google

I went in for a meal which was lovely, they even served some scraps with the fish and chips which is always a plus, staff on site were very nice, and attentive. Ignore all the 1 star reviews about parking charges, while yes they do have parking enforcement to ensure only patrons park there signs are all over the car park and when I went they were even on every table. The screen to record your registration is right next to the contactless terminal, if anyone goes in there and gets a parking charge it's entirely down to the driver, the pub could not make it any clearer.

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Michael Haab . 2024-05-09

MORE AT Google

Called in bank holiday Monday at 7.40pm looking for food, sorry the kitchen has just closed! No effort to ask the chef if they could do anything, according to their website the kitchen should be open. No wonder pubs are failing when they can't be bothered

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Madeleine Stabler . 2024-05-06

MORE AT Google

This Inn came highly recommended and indeed we had a wonderful lunch. The bad taste came later when I too received a parking fine. Whilst the warning sign is prominate it was obscured by people smoking next to it. So I agree with other reviews ....Don’t come in a car. Avoid if driving. Later.... Don't be fooled by offer to cancel the car park fine. Despite forwarded proof of purchase as requested fine still stands. No contact from WJS and premium line phone. Have reduced service to one star the lowest allowed.

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Diane Brown . 2024-04-17

MORE AT Google

We had a good meal. Food was well cooked and served. The menu was limited but okay for our requirements. A good effort was made to cater for gluten free. And they stocked 0.5° Ghost Ship! Unfortunately we have since been given notice that we've been charged £60 for using the car park next to the pub. I understand that there are notices, but we thought they were informing us we had to be patrons. I have to say that we are disappointed and angry. It's spoiled what should have been a good anniversary meal.

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Godfrey Payne . 2024-04-08

MORE AT Google

Had a lovely meal and a few drinks ... fabulous

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Lynn Bolsover . 2024-04-05

MORE AT Google

Went here with my daughter and friend.Landlady was not welcoming at all face like a bag of smashed crabs.Food was shocking 20 pounds for a steak that was full of fat and grisle i have given better steaks to my dog.Would never go again.Noone came to ask of our food was ok and when we complained she just smirked avoid at all costs

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Tracy Chadwick . 2024-03-20

MORE AT Google

DIABOLICAL FOOD AND STAFF!! What used to be a lovely pub with lovely food and staff is no more! Absolutely shocking place if you not been in afew months I recommend going elsewhere! Upon walking in we was met with a very frosty faced women not the usually friendly welcome we had been used too! I ordered my usual (10oz serloin steak) I ordered it medium well. When the plate come out I was beyond disappointed the meal was half the size it used too be, the steak half the usual size was mostly fat and gristle over cooked and chewy. Chips are no longer home cooked all though they wasnt bad the portion size was a fraction of what it used too be, same the other sides. I held off eating waiting for some one to ask if all was ok as some one usally would other times ive been, to ask to swap the meal for something else. No one came and the women was in and out the back then she had what appeared to be a meeting with some one (i heard her say she was from hieniken) So I was unable to speak with her and was no other staff behind the bar. I had to be somewhere so had no time to go elsewhere to eat and been a dibetic i had to eat something before my appointment, not only that the others I was with didn't want theirs to go cold so they started to eat their meals, so I had to option but to eat the meal. That been said as I started to eat my meal I started to wonder if maybe since the menu had change so dramatically in quality and size, that the price would likely have changed to reflect this. Eventually the women came over (after we had been finished) to clear the table and reluctantly asked if was OK again not friendly and quite passive aggressive, I expressed that it was not the standard I expected in a kind manner, as I had been many times prior and always enjoyed it. In expressing my disappointment to the women I asked if it was the same price as the old standard of food which to my shock she said it was again rather rudely, and was not only rude but was smirking aswell while telling me i ate the food (barring half the steak that was covered in gristle) which i explained why i had to eat the food, again she was clever and smirking. At this point I made it clear I would not be paying £19 for a steak that was the standard of frozen meal or a chain meal such as flying legends at best. The women was not open to offer any resolution and whats worse, not even a apology was given. Now as a business women myself I would of been so apologetic and done what I good to turn a negative experience into a positive one, after all its the custom of the public that keeps you in business with out them there is no business!! at the very very least a sincere apology should of been given and the offer to pass the feedback on to the relevant persons to try improve service and quality in the future. After refusing to pay at first, i agree the food was eaten depsite been very mediocre not worth the £19 i tried to meet this women half way by saying i would pay £10 for the meal rough price as a chain establishment steak as that's the quality I received in fact for a serlion i have had better rumps with less fat and gristle. Again was met with passive aggressive behaviour no compromise and no apology, the women just walked off! I would absolutely not of paid full price for that meal or even paid at all, I since found out lucky for her my god mother paid my bill with her the bill, again the women offered no apology when my god mother chose to pay the bill. Since found out this place is under new ownership for the last few weeks and it shows and I would be very surprised if they last another few weeks. This women should not work with the public a customer service focused role is not for her at all. I would also suggest reverting back to the old suppliers/chefs and service of food or changing the price to reflect the sub standard food service. Over all was deplorable service food and atmosphere Real shame!! Used to be such a good place.

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Karla Capes . 2024-03-20

MORE AT Google

Give the food a miss, nice pub for a drink. Overall we found the food to be mediocre, over cooked steak pie, undercooked gammon? The lasagne was poor, very bland and smothered in cheese, no rich Italian flavour as you'd expect. There are better places to eat in Haxby. Edit..... just seen the reply to my review. I did not telephone you regarding the issues which were quite specific, so can only presume you're making this up.

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Joanne Mason . 2024-03-09

MORE AT Google

We went for Sunday dinner this past weekend and were terribly disappointed. I had the beef which was tough and chewy and the vegetables were luke warm. Tried to complain to management, however the young woman looked like she didn’t know what she was doing and did not seem to care beyond the basic apology. Avoid avoid avoid

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Sadie B . 2024-03-06

MORE AT TripAdvisor

What an amazing experience we had. We had our after do for our wedding here. From start to finished everyone so helpful & polite. We were so happy & would recommend to others thinking of having an after do here. The day was perfect & nothing was to much. Thank you for making our special day even more special x

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Charlotteharveyhud . 2024-03-05

MORE AT TripAdvisor

Went for a drink Sunday afternoon greeted with empty table with dirty pots and glasses on tables I ordered a wine Was given a very dirty lipstick stained glass with wine in asked for a new drink but the girl behind bar just poured the wine from my dirty glass into new glass and was told my dirty glass was clean inside it was a joke they definitely need training in hygiene and customer service and another barmaid was just as bad that was their as well please train your staff

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heatherwD9282IE . 2024-03-03

MORE AT TripAdvisor

Visited primarily to book a table for the following evening. Ordered a beer and enquired about non alcoholic beer options. Only one option and was told that it was a pub after all and they sold alcohol. A little taken aback with the attitude we questioned that people may be driving to be told that they haven’t asked people to drive there!! Perhaps the new manager was having a bad day but judging by the other reviews on this site that may not be the case. Didn’t book a table and seemingly dodged a bullet on that front too. Will be contacting the brewery as this attitude towards driving non drinkers is irresponsible and unacceptable in today’s climate.

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Mike D . 2024-02-29

MORE AT TripAdvisor

Can’t believe this place rang up 1215 and booked a table for two at 115 turned up and was shown a table in the restaurant and as we sat down told no food today !! What was that about worst service ever con merchants will not be returning

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Paul C . 2024-02-25

MORE AT TripAdvisor

Carvery sunday very poor LUKEWARM sanderd 1 meats SAW 6 MEALS go back after they FINISH with a lot of food on. THE BABY CARROTS SILL HAD THE ENDS ON.I DONOT Recommended Hear .told bar lady who sed wood report .this no came to Table

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trevor childs . 2024-02-18

MORE AT Google

Buffet supplied very good and plenty of it. Service very good and atmosphere good too. Parking on site if not too busy.

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Doramy Bellwood . 2024-02-14

MORE AT Google

My family and I would like to say a huge thank you to Poppy and the team at the cottage Inn Haxby, we held the Wake for our Dad on Friday in the function room. We couldn’t have been more pleased with the service Poppy provided, she went above and beyond for us all. The room we hired was just perfect very warm and cosy and nicely put together, plenty to drink and an enjoyable buffet for all our party. Thank you so much Poppy you certainly made a difficult day for us a lot easier. The flowers from you was a very thoughtful touch, thank you. Sharon Twyman.

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sharontwyman . 2024-02-11

MORE AT TripAdvisor

Ok pub, they do have contactless on the pool table which is great if you don't carry cash.

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D. Fleck . 2024-02-08

MORE AT Google

Wow how this place has changed. Chavtastical. 👎 Honestly you should stay in and have one.

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Andy Jonas . 2024-01-27

MORE AT Google

Went to the Cottage for some Sunday lunch and was disappointed. There was plenty of food in terms of quantity, but unfortunately the quality wasn’t great. The meat (I had pork) was nice, but the potatoes were average and the Yorkshires were well over done. Mine just tasted charred. Alright meal overall but doesn’t compete with other Sunday roasts in the village and nearby. The Black Horse round the corner has better quality Sunday roasts, with more options, and is a similar price. The dessert menu was difficult to read (due to typos, layout, and poor grammar) and my pudding did not come as described, although was tasty all the same. The pub would benefit from getting the menus professionally done, and perhaps a uniform / staff standard. That being said, all members of staff were welcoming and lovely. The toilets could do with some attention as well. Bins cost a fiver but there was just an empty bucket with “towel bin” written on it (with no hand towels), and a mark on the wall where the hand dryer had come off. I’m sure some TLC and attention to detail would fix most of the small issues I found with my experience today. There was nothing major at all, it was just underwhelming and, to be honest, a bit scruffy. I understand the current owners to be relatively new to the pub, so some oversights are expected, but the standard today wasn’t what we expected at all. We won’t be returning for food any time soon but will have a drink 👍🏻

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Navigator22724959968 . 2024-01-21

MORE AT TripAdvisor

Ok clean /and friendly wee pricey, but hay let your hair down once in a while 😆 xd

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derrick lambert . 2024-01-19

MORE AT Google

Fantastic night. Live music from a very talented lady singing through the generations. Bar was busy with all ages drinking, socialising and even dancing. Bar was well staffed. Staff working hard to serve customers. Great night. Well done to all.

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Nikki C . 2024-01-13

MORE AT TripAdvisor

If you are thinking of heading out to The Cottage for something to eat, do yourself an favour - stay home. I can easily say it is the worst money I have ever spent on food. I would have complained but I just wanted to get out of there as quickly as possible. Avoid at all cost.

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Oisin H . 2024-01-12

MORE AT TripAdvisor

Well, where to start? We were a group of 25, we had booked for Sunday lunch. It didn't start well, as we queued for about 15 minutes just to enter car reg numbers and get a drink. Very short staffed, but in fact the pub was almost empty. We went through to the function room, where it was bitterly cold, we had to keep our coats on. Apparently the boiler had broken down several days earlier! The two halogen heaters had little effect in such a large area. We had booked for 12.30, and had pre-ordered, but food didn't even start arriving till 1.15, served by two young girls who obviously couldn't cope, we felt sorry for them. Only beef meals arrived - 1 slice of beef, a Yorkshire pudding, and a single roast potato, swimming in a vast sea of gravy. Then plates of veg. Cold plates and lukewarm food. At that point it became quite farcical, as they just kept bringing out more vegetables, while those waiting for lamb had no meal. Then we were told by one of the girls that the manager had been admitted to hospital the previous day. Obviously this was unfortunate, but in those circumstances and with no heating the booking should have been cancelled. One of our number had asked for a gluten free meal. One of the girls came to talk to her and told her that she wouldn't be able to have mashed potato, as it contained milk! Absolutely shocking lack of knowledge as to what gluten free means. The same lady was later told that her meal would be delayed as they had to go out and buy gluten free gravy! In fact she did get a meal, a very unappetising looking thick slice of lamb, some mashed potato and a stuffing ball, no gravy, and no veg, as by then the veg were stone cold. Someone came out of the kitchen at our request to talk to us. We pointed out that it was unlikely that any of the people there, most of whom lived locally, would ever return, but she really couldn't have cared less. The chef came out briefly but didn't engage with anyone. At 1.30, with no sign of any more lamb meals, several of us decided to leave. As I left, the young man behind the bar called rudely after me telling me that I had to pay for my (non existent) meal! I've been a regular customer at the Cottage Inn through several changes of management, and there have been occasional problems in the past, but nothing like this, and not an isolated incident judging by other reviews. It remains to be seen how long the current management last. They seem to have no training and little knowledge of the hospitality business.

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Violet1981 . 2024-01-12

MORE AT TripAdvisor

I can't understand all these bad reviews as our family had a great time. The welcome from the staff when we arrived and service was nice. The food was great with very big portions and hot. I can say this one of the best Sunday dinners I've had at a public house. Would we come again YES so don't believe all you read as this isn't a fake review. Thanks again and we will be back soon.

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Scenic791197 . 2024-01-11

MORE AT TripAdvisor

We missed last year's New Year's Eve party but heard great things, so we were thrilled to see the same band advertised to play again this year and even better that a buffet was included this time, too! I heard some negative experiences about the new management but thought we'd give them the benefit of the doubt. Biggest anti-climax of the year! The band was great, but we all felt sorry for them as they struggled to alleviate everyone's disappointment in the lack of effort and care by the venue itself. Nobody hosting, No welcome, No table clothes, Toilets blocked off, horrible damp smell. An empty table with a stack of paper plates but no food. pieces of scrap paper attached to the bar saying 'cash only', 'no draught beers, no spirits. When asked if there was still going to be food as advertised, the bar staff looked puzzled and didn't know. A friend of ours left to go and grab food elsewhere and come back. The buffet eventually came out at almost 10 pm and was mediocre at best. I saw one of the band returning from the main bar, and due to a soaking wet floor that hadn't been mopped, he slipped and fell flat on his back! Later, the same thing almost happened to an old man returning from the front bar toilet! All guests were dressed as you would expect for a nice NYE party, and the manager, most of his staff and his friends were in tracksuits, drinking out front and playing pool all night without acknowledging any guests. Most expensive NYE ticket locally and for what? It was a very awkward and uncomfortable evening all around.

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Q4548YUdazzyb . 2024-01-03

MORE AT TripAdvisor

Visited for the New Year’s Eve ‘event’, if you could even call it that. We bought tickets in advance due to the tickets selling out quickly last year, not sure why we bothered buying tickets this year as it quite quickly turned into a free for all. No one checking you’d actually purchased a ticket, no welcome from the new landlord/landlady and pub run by underage staff. The function room bar had very little to offer & even then ran out of what was available. Bar staff require food hygiene training, served ice for drinks using their hands. Luckily it was a bottled drink that was ordered. Can’t fault the band that were playing, felt extremely sorry for them considering the amount of effort that was put into last years NYE party.

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jodiel213 . 2024-01-02

MORE AT TripAdvisor

Went New Year 2022. Wonderful night. What a difference this year. Band saved the day as everything else went from sublime to the ridiculous! No attempt it seems to sell any tickets for the night, consequently approx 30 turn up, 90% band members friends and family. No locals, so presume they knew something that we didn't! Tables not dressed as last year, bar only serving beers or wine. Spirits etc had to be obtained from the pub. Ice dispensed by young under age bar staff using hands as no scoops. Main bar in pub had one pleasant young girl dressed smartly and very good with everyone. Thank God for her. Main bar ran out of gin at 10.30. Function room ran out of 2 beers by 9. Would have been 8pm if full body count in function room. Whole night was a let down, as if we were the last people they wanted in there. Glasses not cleared, food inedible, apart from sandwiches. We won't be bothering again, such a shame after last year but I think they didn't even try to make it any more than it was, A SHAMBLES FROM START TO FINISH.

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R1847YSchristopherh . 2024-01-02

MORE AT TripAdvisor

Attended a nye event and was a complete disaster. Zero organisation from staff, most of which were underage and drunk/drinking. Clearly too busy to collect any glasses. Ice served with bare hands at one point. Function room smelled musty and toilets were closed. No welcome, no signage to say how to enter function room. No signs to advise anyone where the toilets were and the only door between the function room and main bar to the toilets was blocked by a barrier and staff drinking. Absolute shambles. Nobody checked tickets so quite a few people walked in without paying. Landlords friends going behind the bar and serving themselves. No spirits on back bar and main bar ran out of gin very early! Band were great and mostly kept the night alive, felt a bit sorry for them as many people were going to them with questions meant for the host which should’ve been the landlord but he was too busy getting drunk with his mates. Food was below average and at one point a couple of people ordered takeaways as the bar staff told us no food was coming. Will not return ever again with the current management. Worth pointing out that last year was amazing (different management). AVOID

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Haxby L . 2024-01-02

MORE AT TripAdvisor

very poor experience, ordered as a family of 8 and food had to be changed, then only 7 out of 8 meals arrived and food was bland and burnt, won’t ever be coming back after a dire christmas eve experience with my family

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Timothy D . 2023-12-24

MORE AT TripAdvisor

The pub is dirty and cold. So uninviting and certainly not being run to its full potential. We went in as a group for lunch! Wish we hadn't tbh. Not given menus, no explanation as to how to order! Just left to sit there. Staff...

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Elizabeth A . 2023-12-21

MORE AT TripAdvisor

Very poor standard . Booking ignored , sat in busy area of pub, would have given zero if poss. Not Christmas at all a d difficulties getting meal we had paid for. Asked 3 people to pay but continued serving other people. Management then escorted me off the premises through a back door when all I wanted to do was pay. They were rude to me . I reluctantly paid in full after they upset my 80!year old parents and son. Please don't go

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Kaye Hartas . 2023-12-16

MORE AT Google

Just changed hands so thought we would get together with 6 friends and go for lunch. AWFUL, DO NOT GO THERE. Really poor quality food and service.

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117juliane . 2023-12-14

MORE AT TripAdvisor

Friendly and cosy pub. Only had chicken wings, onion rings and garlic bread for a little picky dinner, however was absolutely gorgeous! Onion rings were lovely and crunchy, and you could tell everything was fresh and made there and then. Staff were absolutely lovely and welcoming considering we’re only here to stay for a few days and don’t know the area. Definitely recommend if you’re staying in Haxby and want some food and a couple of drinks.

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Niamh Dolaghan . 2023-12-07

MORE AT Google

I never normally write reviews but in this instance I felt I need to, we ordered Sunday lunch which soon arrived unfortunately it went downhill from there, the food was cold as were the plates then the vegetables arrived which were also cold when they brought the vegetables back they were still only Luke warm.There were no condiments on the table we had to ask for the food to be reheated then we had to ask for spoons to dish the vegetables then again ask for mint sauce etc, after all this my plate hardly had any gravy on but by this time I couldn’t be bothered to ask for more. The only nice experience were the staff who were polite and tried their best. I understand the pub has not long been taken over by a new landlord and this is why I am doing this review as this needs to be addressed and soon. We have had meals in the Cottage before with the other landlord and always had a good meal/ service. I hope this is just teething problems and my review is taken seriously to make some changes asap.

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Jan Ramsay . 2023-12-03

MORE AT Google

Absolutely gorgeous food had pie with chips peas husband had gammon with egg and all the trimmings loved it would highly recommend lovely young man behind the bar lady also very polite would certainly visit again soon .

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Carole Simpson . 2023-11-29

MORE AT Google

Absolutely beautiful place and the staff are like friends to everyone

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Linda Nobbs . 2023-11-26

MORE AT Google

The rating should be lower but did not want to jeopardise your business having just reopened .first time back for me in 4 years Some advice to you I think is deserved The chalk bird outside should be bigger for your advertising so it stands...

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dfowler3 . 2023-11-26

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Food mediocre. Sunday dinner served with cold meat . Tepid veg . Poor service . No prices for different size Sunday meals . Manageress asked how the food was , explained about cold turkey but the chef reheated it . So ok in the end...

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Daydream136 . 2023-11-19

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Food was cold, overcooked and tasteless. Advertised as southern fried chicken burger and got strips. Onion rings black. For the price they are advertising the food is cheap products.

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Lewis Ltd . 2023-11-15

MORE AT Google

A lovely friendly welcoming pub! Dog friendly too which is great.

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Emma White . 2023-11-12

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I’m sorry I’m all for the newness and teething issues, but if you’re not ready do not do food! The soup was disgusting, clearly a mixture of tinned, the chips anaemic, the chicken frozen and tasteless, the peas were ok well done!!! Get a decent...

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142lynseyd . 2023-10-21

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I am a private hire driver Came here to drop customers off and waited for another customer to come out and I got a 100 pound fine in the post ridiculous won't be recommending this place for any tourist to visit here ever

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MOHAMMED KARIM (Tanny Bee) . 2023-10-09

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Dog friendly. 8pm visit, just caught the kitchen before it closed.

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Maria Hewitt . 2023-09-30

MORE AT Google

Only dropped in for drinks. Phone calls suggested half the food menu was unavailable that evening. Table beside us ordered fish and chips and it looked a very high standard. Bar staff were polite, rowdy drunks from the private function made the experience mildly uncomfortable.

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Gavin Chapman . 2023-09-24

MORE AT Google

We went twice for food whilst away, food was delicious and the pub staff were very friendly and helpful. Worth visiting

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Chris Raithby . 2023-09-23

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Not much parking room and you enter car registration on entering the pub. Some confusion with my friends orders but sorted out quickly. Quite an extensive menu to suit most people

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stephanie grant . 2023-09-08

MORE AT Google

Great Sunday dinner, lovely beef and pork

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David Todd . 2023-09-03

MORE AT Google

Good , man sized servings , pleasant staff

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Paul Norville . 2023-08-14

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Fantastic food, was hot, delicious and well prepared and presented well worth another visit, well done

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cynthia morgan . 2023-08-01

MORE AT Google

Lovely local pub, serving good food (quickly too). Great service and good prices too.

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Martin Hopwood . 2023-07-17

MORE AT Google

Visited for lunch recently with an old friend. On first entering the pub seemed a bit dark and dingy but I soon got used to this. The decor is mixed and quite dark near the entrance. The pub was well ventilated but not cold or...

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Gizmobristoltriangle . 2023-07-13

MORE AT TripAdvisor

Great pub good food can recommend and fab atmosphere 👍

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Jerry . 2023-06-17

MORE AT Google

After having lunch on the 19th May with my daughter and 5 year old granddaughter I received a parking notice for £100. I rang the cottage but they can't help apparently. I won't be eating here again!!! Thanks to the cottage inn this has now been resolved.

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Elaine Holding . 2023-06-16

MORE AT Google

I used their carpark to stay in my campervan with my dog. I didn't have the food as I was visiting my poorly daughter but it smelt amazing! The staff were lovely as were the bosses. I will be back very soon with my partner for a proper weekend meal.

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Amelia Morgan . 2023-06-13

MORE AT Google

Had a Saturday lunch with my wife. Food was plentiful and hot. No check back at the table and had to go and find staff to pay the bill. Not much feedback from the staff but they were polite and informative.

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Duncan Ellingworth . 2023-06-07

MORE AT Google

Our first visit to this pub. We enjoyed the relaxed atmosphere, and friendly and attentive service. Thank you.

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walkfan8 . 2023-06-05

MORE AT TripAdvisor

Our local pub. Best in Haxby by a mile. Great food, people and venue. Chris and Karen have worked wonders with the place 👍🏻 We love it, our daughter Sophia’s favourite place 😀

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Y0rkR . 2023-06-02

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Came for lunch with family to celebrate my Grandma’s 88th birthday and we had a lovely time! Food was prepared and served quickly, it was piping hot and delicious. The Ladies on shift were so friendly with us all, and made us feel like we...

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Yorkshire_Unicorn . 2023-05-11

MORE AT TripAdvisor

Such a friendly place with good atmosphere. Had to come on here and review the chips because they are just amazing. Proper homemade chips!

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Ambassador320458 . 2023-05-06

MORE AT TripAdvisor

Good food, great service, enjoyable evening!

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Michael Turner . 2023-04-30

MORE AT Google

Been a few times and found it a pleasant place to go for a pub lunch with friendly staff..

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Stehen Wear . 2023-04-15

MORE AT Google

Visited with three friends for a natter and good food. The Cottage didn't disappoint. Warmly welcomed as usual. We all had a different burger, all very tasty and nicely presented 👍

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934jasmines . 2023-04-09

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Good atmosphere , unfortunately we were to late to buy food as they had stopped serving early which was a disappointment.

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John Gray . 2023-04-04

MORE AT Google

What a fantastic pub, friendly staff, great food and brilliant atmosphere. Stayed the night in our camper van in the car park to visit York for the day. Will definitely return.

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Dave Hebdon . 2023-04-03

MORE AT Google

Very nice place. Food was lovely and homemade. Staff very friendly. Good for food but also nice just for a drink. Good range of beers too. Areas to sit outside. Good disabled access but please make sure you put in car registration into terminal when you go inside pub. They do a great Sunday lunch and have undercover outside seating both front and back of the pub. Approx 15/20min drive from York. Xx

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Jayne MacLellan . 2023-04-01

MORE AT Google

Don’t come in a car. Tried to get a table but there was no space so we left. A week later we get a parking fine through the door for £100! Avoid if driving. —— Update: despite the owner’s response here, we contacted the pub before writing this review and expected it to be easily resolved. We were told there was nothing they could do.

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A W . 2023-03-28

MORE AT Google

Good pint and some pub grub clean and tidy friendly service.

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Nigel Gainford . 2023-03-27

MORE AT Google

Two of us popped in for a quick lunch, not disappointed! Good pub food menu, reasonably priced. Friendly, efficient staff, food arrived promptly, the Chilliburger was big!! Well recommended, plenty of space, nice atmosphere, well worth a visit.

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M R . 2023-03-24

MORE AT Google

Quiet midweek pint with a couple of chums pub staff very welcoming nice pint will definitely return Don't forget to enter your car reg number at the screen on the bar not open Mon Tues apparently

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John Wormald . 2023-03-23

MORE AT Google

Carvery for Sunday lunch lovely, with a nice pudding to follow and a pint plenty of parking and pleasant staff.

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john barnes-tee . 2023-02-26

MORE AT Google

Incredible atmosphere, incredible team, incredible food & very homely, 10/10⭐️⭐️⭐️⭐️⭐️ A lot of comments regarding parking, however, many many signs highlighting the situation, put in your reg as easy as that, big signs surrounding the premises even on tables, food is brilliant, worth the visit...

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lewism09102 . 2023-02-12

MORE AT TripAdvisor

We went for breakfast, we where warmly welcomed, the food was amazing, but best of all was the lady who my children loved, she was brilliant with them and chatted lots to them. They really enjoyed themselves. Wonderful staff and food

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jessiesF5233JR . 2023-02-11

MORE AT TripAdvisor

Been a few times with friends when visiting Haxby. Lovely food and warm friendly staff.

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Samantha Price . 2023-02-09

MORE AT Google

We have been regularly visiting the cottage now for months enjoying a gorgeous Sunday dinner in a warm welcoming environment and not only is the food absolutely delicious the staff are friendly and there is a parking system in place where you simply enter your vehicle details and there is always a place to park, no complaints whatsoever

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Stephen Ellison . 2023-02-08

MORE AT Google

Went with a group of friends. Beer choice OK. Barman/owner not the friendliest. As bar area was very busy couldn't get near to where you were meant to order. Called my order over and the barman served but placed all the drinks in front of him and I had to reach across to get them even though I was at the bar, just not the right place. Petty and unwelcoming.

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Alick Howard . 2023-02-08

MORE AT Google

Absolutely the best pub in haxby, fantastic staff, always friendly and helpful and nothing is too much trouble, lovely home cooked food by staff that genuinely care

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997tracyc . 2023-02-08

MORE AT TripAdvisor

Called at the Cottage and was appaled by the signage and having to REGISTER for car parking, Used to be the best pub in Haxby Have used the pub for 30 years but sorry he needs to focus on the comunity and not his obsesion...

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petercI548JU . 2023-02-07

MORE AT TripAdvisor

Always a great atmosphere..bar staff make you feel at home..and the pub food is spot on..

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Lynne Holden . 2023-02-05

MORE AT Google

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