The Conservatory At Number Sixteen Hotel in Kensington and Chelsea - Phone Number, Reservations, Reviews

A great venue for an afternoon tea. Beautiful outdoor terrace with nice flowers and decoration. But my first dinner experience there was a real disappointment. Not to be renewed. Service particularly slow, almost asleep; I had to chase them a couple of times in the rear as there wasn't even anybody around! Really basic pub menu, with disappointing dishes, but priced as a top-of-the-range restaurant. £60 for 2 glasses of Champagne, isn't it outrageous?! Restaurant two third empty as well, for a reason I guess...

Having looked at places on the internet re afternoon tea, I decided the Orangery looked and seemed the best place to choose for our 59th anniversary. We will come again for our 60th anniversery. I was so excited that we were able to sit outside surrounded by greenery. Next time we would like to stay the night. I would recomend the Orangery to anyone.

Beautiful setting but disappointing service and very small portions

great area in South Kensington near exhibition road and with very happening places. the team was very welcoming and courteous with a nice garden. the service was impeccable and the range of tea was exquisite especially the milky oolong. the food was nice and filling. as an afternoon tea experience for the price and value go for it.

great place to enjoy a peaceful moment for a quiet meal with family

The garden is lovely and we sat there. However at 6 pm on a Monday, we were the only ones and the service was extremely slow and poor. My husband's second order of beer never arrived and nobody came to ask whether we needed anything else. The two service people were indoors the whole time chatting away.

We are visiting London with our 15-year-old granddaughter and wanted to treat her to a special afternoon tea, as it was on her bucket list. We were willing to pay 40£ per person for the experience, but we were pretty disappointed. Pros: The setting is lovely! We had a window seat overlooking the garden. We enjoyed the pretty and tastefully decorated room with colorful framed embroidery pieces in the walls. We appreciated the tea assortment and all found a tea flavor to our liking. The tiered trays of food came quickly and the scones were hot and delicious. Cons: The sandwiches were awful -- skimpy on the filling, bland in flavor, and served on bread and rolls that were dry as dust. Instead of clotted cream, we had butter for the scones. Not terrible, but pretty disappointing for an English tea. The desserts were a mixed bag. The lemon meringue tart and layered chocolate cake were tasty, but the little bun was inedible and the macaron was flavorless. Service was mediocre and our server was cool and unaccommodating. We were not allowed to try a different tea unless we paid for a new pot. It seems petty to deny a few cents' worth of tea leaves to a customer who is dropping 40£ on an already overpriced meal.

Food was totally overpriced for what we got. The lobster Caesar was alright, crudites came out with a different dip advertised, steak came out over cooked and bloody, service was slow, replacement burger came out with soggy fries … not good enough really for those prices. It’s a shame because we’re huge fans of the Fullerton hotels but this one fell really flat.

Thank you wonderful tea after Chelsea Flower Shis

I have spent a lovely afternoon at Nr.16 Hotel’s Orangery! It was by far one of the best afternoon tea experience that I’ve had in London. The hotel staff was attentive, especially Adela who recommended the best tea and has guided us through the whole experience, making it unforgettable.

Pretty hotel and the nice afternoon tea. Relaxing experience.

The positive, a lovely room overlooking the gardens, a pleasant welcome, beautiful decor and china. The warm scones with clotted cream and preserves were delicious however the rest of the afternoon tea was distinctly underwhelming. The negative, 4 thin finger sandwiches with stingy fillings no offer to replenish, lacklustre tiny cakes selection. The worst thing, having to pay an additional £13.50 for an extra pot of tea. Disappointing and quite mean on a £42 price tag for the afternoon tea experience. I’ve never been charged extra for additional tea before. This could be a lovely afternoon tea experience in a beautiful environment, maybe charge a couple of pounds more and make it a more generous experience where guests feel they’ve had a real treat.

Nice place, clean,good service,nice atmosphere and location ,the food is ok, for the price we paid we expected better quality and variety.low vfm,

A very beautiful place. Shame it was raining. Would be better if we could sit outdoor in the peaceful garden. Food was good, all very fresh and tasty. However, the price was £40, not £35 as clearly advertised both on Open Table and the hotel website. As an organiser for the tea, I was a little embarrassed to ask my friend to pay more than previously I told her. Please update!

I went with 4 other friends to this beautiful hotel for afternoon tea. Lovely dining room and garden. Compared with other venues the sandwiches were very run of the mill and there was no replenishment unlike you get at other venues. Extra tea was at a cost as were speciality teas at an extra £2.50. It all seemed a bit mean. A glass of champagne was £13 and not even a very full glass. All in all we had a nice time but the tea was a little disappointing

Amazing team, extremely welcoming and a great way to spend the afternoon!

The venue was delightful for a very lovely afternoon tea. Excellent choice of sandwiches and other savories, along with some very pretty and tasty cakes and fresh warm scones. Excellent value for the money compared to many other afternoons teas we have been to in London, although these have often been themed. Great location about 10 mins walk from the Kensington museums. Would return.

The garden was a lovely setting for our afternoon tea, and the specialist teas we selected were also very good. However, our tea arrived about twenty five minutes before our sandwiches, scones and pastries. By that time our tea was cold. The sandwich bread was also cold and a little hard and dry and the fillings unimaginative. The scones and jam were warm and tasty and the pastries were fine. It’s a pity that the service was so slow and that we didn’t receive our tea and the accompanying food at the same time. It would have greatly improved our overall experience.

Great service, lovely food and nice atmosphere. Would happily recommend to family and friends alike.

We had high tea at Sixteen. The food was delicious, but service and ambiance was outstanding. Carlos was attentive and personable. Would highly recommend.

Went here for lunch, it was child friendly and the good was very good. I've knocked off a mark for the service which was a little slow to kick off and the fact that it was £10 for a small average glass of wine but I guess that's central London for you, the delicious club sandwich was £12 go figure! I would go back and thought it was a good find amidst the hustle and bustle.

Amazing service. Great food. Really good for kids as well. Perfect.

We spent a very pleasant afternoon at Number 16. While the afternoon tea was good (albeit a little basic), the location is lovely. The tables are in a beautiful, quiet orangerie overlooking the garden. Service was friendly and attentive.

We arrived a little late for lunch and a bit early for tea so we had both! Two of us had burgers which were fairly standard and the other two had tea! As I said the burgers were ok. The tea was good, nice sandwiches, scones and cake with tea made the way you like it. The room was pretty, a bit quirky with interesting artworks around. Service was good, friendly and efficient. A cozy place on a winter's day! Come here for the afternoon tea as many of the reviews suggest. Lunch is good but not special. The real rating should be 3.5

This was my second visit to No 16. I was early so asked to sit in the lounge for a while before my meal. I expected to be asked if I wanted anything, but was left quite alone. If asked, I would have had a glass of fizz. Eventually, I had to go and find someone to see if I could go through to eat, which was done nicely. The menu is a little limited, but I found things I liked. I then asked for some water and had to wait some time before it arrived. I then had to ask for a wine list. My water glass had a chip in it which I noticed, but the staff hadn't. My foo came in good time, along with my glass of wine and I enjoyed my meal. The Caesar salad was particularly good. I was sitting next to a fairly noisy table of Lebanese people. I know their birth place as they talked of nothing else, quite loudly! At the end of the meal the bill had the automatic 12.5% service charge, even though the service had not been very good. However, the waitress did offer a free started in respect of the chipped water glass, which was the right thing to do. The location of the restaurant to the Albert Hall makes it a good choice for a pre-concert meal, but I think they could do better.

Hotel extrêmement bien situe dans South Kensington..Deco typiquement anglaise.Très bon accueil,personnel dévoué et efficace.Chambres de tailles inégales...et les chambres «  de base » sont vraiment minuscules...et de ce fait le tarif semble un peu élevé.

What a lovely place! We visited the hotel for a traditional afternoon tea. We chose this place because it had great reviews and doesn’t charge a fortune for afternoon tea. We even enjoyed a complimentary Bellini. A nice get away from the busy streets of London in lovely Kensington. Highly recommended.

Delightful mother-daughter experience in Kensington. Three tiers of finger foods and pastries. Delicate yet filling, the sandwiches and tea were just right for lunch. The scones were fresh and hot, the dessert pastries were a perfect finish. Staff was attentive and helpful. Looking forward to our next visit!

Visited Number Sixteen for an afternoon tea in September 2019, to celebrate my mum's birthday. As soon as we walked in, we received friendly service. We were shown to a table inside as unstable outside made the use of the garden impossible. However, we enjoyed it as much as we would have if we sat outside. The orangery is a very lovely and cosy place with quirky decoration all around and with its quite environment, it sets a wonderful atmosphere for afternoon tea. We ordered the one which comes with two glasses of Bellini (strawberry bellini, very refreshing). Not only the afternoon tea looked delicious, it also tasted so. The sandwiches and scones were fresh and the sweet treats were full of flavours. We will be definitely coming back.

Absolutely loved the afternoon tea at The Orangery. Very well priced yet very luxe. They even offered a dairy-free option which was perfect for a friend. All in all, highly recommend (and I never write reviews)!

unless you have a table outside to enjoy the setting and surroundings, which we didn't despite there being available tables throughout our meal, I wouldn't recommend this to a friend.

Visited Number Sixteen for an afternoon tea, to celebrate my friends birthday. From the moment we walked through the door we received great friendly service. We were shown to a table inside because of heavy showers making use of the garden impossible. the room was lovely , with quirky décor. We had afternoon tea. The sandwiches were delicious and fresh. The sweet treats great and the scones....mmmm. Champagne was drank and a surprise birthday plate of sweet treats brought at the end. Will be returning.

Service and ambiance was excellent, and the view was gorgeous even in cooler, drizzly weather. I arrived earlier than my reservation and was the first diner for afternoon tea service, so was given my pick of seating. As a traveler who depends heavily on a smartphone to get around, I appreciated that there were convenient wall outlets adjacent to many tables so I could charge my phone while I ate. And as a solo traveler, I appreciated my server offering to take several photos for me and checking on me throughout the meal in a friendly but unobtrusive way. All of the finger sandwiches, bite-size desserts, and scones (superb with their clotted cream and 2 jams) were well-presented, delicious, and surprisingly filling. Earl grey tea was of excellent flavor and perfect temperature. Between the fantastic customer service, lovely table settings, absolutely beautiful garden views from the Orangery, and all of the delectable food and drink, it's truly too hard to pick just one 'best feature' at Number Sixteen.

Für 12 Personen war hier für uns der "Traditional afternoon tea" gebucht worden. Da es leider stark regnete, konnten wir nicht in den wunderschönen Garten, was ein weiteres Highlight gewesen wäre! Aber auch in den stilvoll eingerichteten Räumen war für uns schön der Tisch gedeckt worden und nach einem ausgezeichneten Glas Champagner konnten wir uns den köstlichen Dingen widmen, die auf den klassischen Etageren angeboten waren. Neben den ausgezeichneten Sandwiches gab es kleine köstliche Küchlein, "Scones mit clotted Cream" natürlich und viele süße und herzhafte Leckereien. Es war ganz hervorragend und wir alle haben es sehr genossen! Wir haben das Haus durch den wunderschön angelegten Garten verlassen. Es gibt dort viele "lauschige" Stellen und Sitzgelegenheiten bei gutem Wetter und einem zentralen, schön angelegten Wasserbecken mit vielen edlen Kois.

Such a pretty venue. The decor and atmosphere is great. Delicious and great value afternoon tea with family. I really enjoyed my champagne afternoon tea, and it's a lot better value than more of the some of the larger more commercial venues. Everything was really fresh. We were not rushed at all, and the service was attentive without too much pressure. We enjoyed the garden after dinner, it's such a relaxing place. I will be sure to visit again with friends.

The garden here is exquisite and peaceful, but we we sitting near a generator of some kind set behind the beautiful plants. The constant hum was awful - but the garden and long pool so lovely which offset the noise. We had mezza and a bottle of wine, both good, but the pitta bread too hard so we think pre-prepared. We finished off with coffees and I had one of the best hot chocolate drinks ever - dark and gorgeous. Apart from the generator and pitta bread, all was just lovely - admire this hotel, atmosphere and decor and certainly location! Our waitress, from Venezuela, could not have been more pleasant and efficient, and the other staff we encountered were also pleasant and quietly welcoming. We'll definitely be going there again.

Qué pequeño oasis de paz y tranquilidad es para el té de la tarde. La comida era deliciosa y con una buena relación calidad-precio, el personal era servicial y profesional. Si el clima es bueno, sentarse afuera en el hermoso y aislado jardín para tomar el té es simplemente delicioso, aunque el invernadero también tiene un ambiente agradable. Definitivamente iría de nuevo.

Highly recommend!! Delicious food, friendly staff and lovely ambiance! Quant gem in a gracious boutique hotel!

The atmosphere is stunning, the tea Devine. Served with scrumptious sandwiches, fresh scones with jam and cream, and delicious deserts. Price was very reasonable and you really felt you were out for a special tea. China is beautiful and service was very professional.

Lovely calm green oasis to sit and enjoy the garden. Staff very helpful and accommodating. Good service and great food

Este lugar tiene una bonita decoración y un bonito jardín. El restaurante puede estar bien para el té, pero ve a otro lugar para la cena. Llegamos temprano para cenar el viernes por la noche (las únicas personas allí para cenar) solo para descubrir que se habían quedado sin el entrante que queríamos. ¿Cómo podrían quedarse sin un artículo en el menú cuando éramos las 1 personas de la calle que nos servirían esa noche (burrata, ensalada de rúcula, higos tostados con miel y crujiente jamón de Parma)?

Unfortunately having arrived at 8pm items were already unavailable in the menu. There was no welcome or greeting just a launch into ‘Do you want to drinks or order?’ For a prime positioned boutique hotel that is very cleverly and attractively decorated hotel it fell short. With our preferred starter unavailable we order the aubergine tabouleh main course which when it arrived was tepid to cold and certainly reheated and the tabouleh was simple couscous with some scattered pomegranate seeds. We chose not to eat it and to pay for our drinks ( a steep £21 for a single G&T and a bottle of sparkling water) and leave. The Duty Manager listened to our complaint but I think they need to review the quality of what is offered. It could be a magical conservatory in the summer if the service and food were markedly improved.

Éramos un grupo de 10 amigos (con algunos hijos adultos jóvenes y grupos de interés) - todos de los Estados Unidos. Algunos de los aficionados no son bebedores de té, ¡son todos! Esta fue una experiencia fantástica y excelente para todos en un entorno encantador, con comida que todos disfrutamos enormemente. No podíamos consumir toda la comida. {Así que ven aquí con hambre:)} Los bollos fueron los mejores que he probado. Cada uno tenía su propio favorito, ya sea un sándwich, los bollos o uno de los postres. Esta fue nuestra oportunidad de experimentar el té de la tarde sin matar al banco. Para 22 libras cada una (té especial agregar 2. 50 libras más), fue, creo, una gran oferta! Se agregó el cargo por servicio.

Definitely the team has changed. The quality of the service is down to below zero. The staff is so impolite and the level of the service is not at the declared level. Avoid any lunch or dinner there: the kitchen staff should change profession. AVOID. You will find better place in the area.

The afternoon Tea was a lovely way to celebrate Mother’s Day! Wonderful service, location and ambience, topped off with delicious food!

Un grupo de 6 de nosotros disfrutamos de un maravilloso té de la tarde en el Orangery el domingo. El restaurante es pequeño, con solo un puñado de mesas, por lo que tiene un ambiente íntimo y encantador. La habitación está decorada con una gran cantidad de arte exótico y ecléctico y da a un bonito patio con jardín. Todo el personal con el que tratamos, tanto en la recepción del hotel como en el restaurante, fue realmente amable y servicial. El té se servía en Wedgwood China, decorado con criaturas míticas, que todos creíamos que era una delicia. La comida era deliciosa: los sándwiches eran blandos con sabrosos rellenos, los bollos eran ligeros y había un montón de nata y mermelada alrededor, y los pequeños pasteles delicados estaban perfectamente horneados y no demasiado dulces. Nos impresionó especialmente lo bien que se acomodaron los múltiples requisitos dietéticos complejos de mi hermana: ella disfrutó muchísimo de su té. ¡Y los bellinis de frambuesa fueron fantásticos! Té de la tarde excepcional a un precio verdaderamente razonable. ¡Muy recomendable!

It was a very enjoyable meal and good food and good service

Traté a mi madre por su cumpleaños en el número 16. Era un martes y éramos los únicos invitados. Personal atento, buena selección de tés, sandwiches y tartas. Los bollos eran muy buenos!

Always a pleasure visiting the Orangery. My original booking had to be cancelled due to a private event and I and my guest were greeted with a complimentary glass of champange when we arrived for the rescheduled booking which was a lovely touch.

I stayed at the hotel and had the afternoon tea that is served practically all day (I thought it would only be ata 5 o'clock, but no!). It was delicious and the ambience is perfect to experience a london tea!

Hidden gem, beautiful location and good food. I was here for lunch with a friend and we loved it. Really enjoyable and recommended.

The surroundings are beautiful and an oasis from busy South Kensington. The pumpkin soup was outstanding; real flavours came through. Main course of Battered Cod and Chips less good. Fish OK, chips skinny and catering-pack. Selection of miniature deserts was disappointing, because they, frankly, were stale. Excellent wine list- really good choice of wines by the glass, well chosen for producers, eg Chave Rhone. £100 for two including a glass of wine, each. I was a little disappointed, having been here for afternoon tea on a number of occasions, with excellent fresh pastries every time. Perhaps I was unlucky.

I have been here for a afternoon tea. It's not very expensive, very quiet place and wonderful afternoon tea.

Excellent service,very friendly but discreet waiters.Great value for money in an unusual setting. WI'll return and recommended!

Tomamos el té de la tarde en el Orangery a principios de septiembre. El clima era un poco frío, pero decidimos sentarnos afuera en el jardín. El entorno era precioso. La comida en sí era buena, pero posiblemente debido a nuestra hora tardía del té (4 pm), los sándwiches estaban un poco secos. El personal era agradable y profesional, pero podría haber sido un poco más atento. Nadie vino a ofrecer una recarga para la tetera todo el tiempo que estuvimos allí, y tuvimos que entrar y pedir la cuenta. Sin embargo, el té tenía un precio razonable y era un buen lugar para pasar aproximadamente una hora lejos del bullicio de la ciudad.

The outdoor garden was a perfect quaint setting for our afternoon tea experience at the Orangery. The staff was wonderful and did not rush us at all during the three hours my friends and I stayed chatting and catch up. Side note - the prices were very reasonable.

Enjoyed afternoon tea, everything was amazing!!!

Eye wateringly expensive everyday hotel snack list. Poor selection of wine and drinks. Pleasant garden.

Very lovely restaurant tucked away in South Kensington! Went before a BBC Prom at the Royal Albert Hall and was pleasantly surprised at just how lovely it all was. While seeming a little pricey at first, the food certainly deserved it as it was truly excellent with service to match. Extremely impressed and looking forward to returning!

I had read some not so great reviews but I didn’t let that put me off. I have to say the staff were absolutely amazing, some reviewers were critical about the staff but they were the best! So thank you for making our afternoon tea amazing. I think for what you pay the food quantity is about right. Beautiful garden afternoon tea and a gorgeous hotel. If you are picky about food then don’t go here, if you want a nice ambience in a beautiful garden with nice food then this is the place 😘😘😘

The service was v poor. The front desk was borderline rude. We were sat for15 minutes before anyone came. We had to reorder 3 times because the food on the menu wasn’t available. The service was slow throughout and the food was expensive. Would not recommend

We ate in the garden which is a lovely , peaceful area and we were very happy to sit there and chat. This was just as well as it took an hour for any food to arrive and when it did it was disappointing. A great place currently let down by the food and service. I do hope they can get this sorted as then it will be delightful.

Lovely quiet hotel very near South Kensington. Felt like a country hotel, with a pretty garden at the rear. Limited menu, but good selection of wines by the glass. The set menu is no longer available, but the staff honoured our booking allowing us to select equivalent items from their a la carte menu. They took a lot of trouble to seat us in the drawing room, as the garden room was taken for a group booking. In the end we had a good meal, and the staff were trying to get things right, even though we couldn't eat where we expected and the menu did not exist! Worth going back when they are not so busy with a large group. Easy 10 minute walk to the Albert Hall.

Cené en el invernadero en el número 16 hace unos meses, y a pesar de el lugar y el personal era simplemente increíble, la comida no era muy buena.

The place is beautiful. Food was ok, not outstanding, but can’t complain too much about food. Service was not good. I was left sitting alone at the hotel reception for 10 minutes, it felt like I was waiting to be interviewed. Once I sat down, the lady who served the table was very cold. I didn’t feel welcome at all. Two starter, one main was beef sandwich, another main was two proaced eggs, 4 drinks were £130 in total. Overall, if you didn’t care about the service much, or price, then it is worth checking out this hidden garden restaurant, it is certainly beautiful. But if you were after nice dining experience with outstanding food in fair price, I will not suggest it. You could just go and have a drink, check out the garden, then have food easewhere.

Perfect! Perfect perfect perfect perfect perfect perfect

Fuimos aquí esta noche y estaba muy decepcionado. El restaurante estaba vacío sin ambiente. A pesar de la decoración bastante decente.

Reservamos para el té de la tarde después de leer que estaba en la lista top 25 de la revista olive lugares para tomar el té de la tarde en Londres. No nos decepcionó. La habitación es luminosa y aireada apertura a un jardín donde se puede preparar té tomado en mesas bajo las sombrillas en un día agradable. Hacía un poco de frío en el momento de nuestra visita. El té de la tarde fue debidamente presentado en un stand con bocadillos, bollos, pasteles, etc. El único elemento no tradicional siendo pot semillas de mango, que no chia realmente añadir algo. Todo era fresco, me di cuenta de que una crítica se refiere a la "blini" mientras yo no rancio, comentar sobre este deseo añadir que mi "blini" fue tostado; inusual quizás pero igual de bueno. El servicio era excelente y el personal agradable.

A very pleasant, light and airy dining room, with tables that were well spaced and not at all crowded together. We didn't feel we were in a very busy area at all. Good service and staff.

Food good. Atmosphere a little cold. Service ok. Very quiet.

I was looking for a small place nearby for tea and this came on Google so made a reservation on a hunch. Was not disappointed! Charming cozy little tearoom with a nice selection of tea and the most delicious scones and sandwiches.

Ambiente elegante, tavola raffinata ,discreta cucina. Personale molto attento, ottimo servizio

Amazing elegant setting and fabulous service! We had afternoon tea which was delightful.

Interesting decor and ambience. Outstanding efficient and friendly waitress. Made our Valentine's evening very pleasant.

I really loved the hotel, it had the ambience of a comfortable modern style with attention to colour and texture. The service was faultless and I would say delivered in a very polite but friendly manner. We had afternoon tea with a glass of champagne and whilst the food was presented beautifully and it felt like a treat, it didn't have that wow factor taste for me.

Mi marido y yo nos alojamos en el número 16, a principios de octubre de 2017 por un par de noches y disfrutamos del desayuno buffet que el hotel ofrece en el invernadero. Nos sentamos en el precioso jardín terraza. Se siente como un oasis urbano y es tranquilo y es un excelente lugar para disfrutar del desayuno en un día agradable. Todo estaba súper fresca y el café estaba delicioso. Una buena selección de frutas, pasteles, embutidos estaba en oferta y huevos a la orden. Pedimos los huevos Benedict y estaba delicioso. Es un gran lugar para el desayuno, el almuerzo o el té de la tarde.

The Open Table set menu for £19 at No 16 was excellent value and the food was delicious and well presented. The salmon with hollandaise sauce was enjoyed by both of us. The staff were very helpful and we had a good time. I would definitely return.

Very quiet but nice space. Can imagine it will be lovely for al fresco in the Summer. Good was very well cooked and nicely presented Short menu - which works best. Quirky decor

Great place. Beautiful interior and exterior. Superb service and very good food. In addition, the manager Phil made sure that all our needs were met at all time.

We really loved the place but the restaurant was freezing and the service was slow. The combination of the 2 was quite painful.

A first class meal in this discrete and quiet hotel restaurant.

An excellent meal and very good value!

Lovely afternoon tea, attentive staff and lovely food including a good selection of sandwiches, cakes and freshly prepared scones with cream and jam.We all 11 enjoyed the surroundings, friendly staff and the whole experience so thanks to all at Number 16!

We had a lovely lunch and the people at the restaurant we're really lovely. We enjoyed the food and are looking forward to coming back to enjoy the beautiful garden.

We booked a table for two and were not told that a birthday party of twelve would be in the same room which seats no more than a couple of dozen. It was suggested that we might prefer to eat in the garden, a good option... had it not been overcast, cool and drizzling slightly! Because of the noise from the party it was almost impossible to have a conversation. Had we been told about the party we'd have booked another date.

We went as a couple for afternoon tea on a very warm September day and enjoyed our tea. The location in South Kensington is easy to access for tourists. Service was initially very attentive but did slip toward the end. The tea and sandwiches were very good, scones were also very good but other cakes and desserts just average. The value was very good for such a beautiful setting.

Sad to say that having taken the wonderful Afternoon Tea served at the Hamyard and the Haymarket many times, our recent trip to Number Sixteen for Afternoon Tea was a complete let down. Dreadful sandwiches, stale blini, stale scones & a mucousy looking chia seed concoction, nothing nice to say at all about the food. I will not be participating there again. Possibly the Hamyard and Haymarket are busier in this respect so food is fresher. But for the fact that I was treating a friend I would have complained there and then.

The setting is really nice, lovely garden and nice table. The waiters are very pleasant, happy and kind but they don't come very often and service was slow. The real problem was the food, very expensive for what it is. For example over £18 for a fish cake which comes with nothing else on the plate except the fishcake, all the sides are extra. They don't serve water and only have very small water bottles with which you fill 1 and half glasses and are around £5. asked for some break which would not come normally and after waiting 30min to receive it we finished the meal and didn't need it anymore. Will go back there for afternoon tea as the setting is really nice, but the restaurant unfortunately is not worth a lunch.

Tucked out of the way in Kensington, this is a beautiful, uniquely stylish small hotel. My booking, by phone, was handled politely and efficiently and I received a call the day before to check I still intended to go. I'd requested to sit in the Orangery, which is a beautiful little courtyard style garden, very tranquil. The china tea service was "mythical creatures" design which we'd never seen before and the cloths were crisp and white. There wasn't the vast choice of teas you get in some afternoon tea places, but for my friend and I this didn't matter as we would have chosen Earl Grey and English Breakfast tea anyway. It was loose leaf tea and we each had a 2nd fresh pot when we asked later. The food was on a 3 tiered cake stand, a delicious assortment of beautifully home baked fancy cakes on the top, crustless finger sandwiches on the middle tea and 4 scones with two pots of jam and one pot of clotted cream on the bottom. It was all delicious. My only 2 criticisms would be that I think the sandwiches should have been cling filmed between making and serving as the bread was just a teensy bit dry on the outside and I think there should have been two of the little pots of cream.

El personal del hotel era amable y servicial cuando hice la reserva telefónica. Mi amigo y yo elegimos para tomar el té de la tarde en el Orangerie o jardín, un pequeño oasis en el corazón de Kensington. Alguien me llamó el día anterior para comprobar que todavía quería nuestra reserva. Cuando llegamos, nos condujo a través de dos o tres habitaciones elegantemente decoradas artísticamente y antes de ser conducido a nuestra mesa fuera.

The place was STUNNING!! I fell in love with every part of the hotel and the orangery was just perfect! But I felt the good didn't really live up to the standard of the place, hope they can develop on that and create a better afternoon tea selection.

It was not busy. There was no one else in the pretty, tranquil garden and I couldn't see anyone in the dining room (which is not definitive).

It was a fine day on 1st September and we enjoyed the charming garden. The metal chairs were uncomfortable and needed cushions. The scones were very hard - a bit stale? Overall, with a glass of champagne added, not particularly good value for money. Visitors need to notice the 12% service charge!

30 a una cena de boda, sabiendo que nuestra anfitriona haría nos enorgullece. Comidas normalmente establecida para grandes grupos no funcionan bien. Este fue realmente diferente.

Beautiful restaurant and garden within the hotel. Stunning garden.

Era el cumpleaños de mi hija y yo estaba buscando un lugar en Londres donde nos podíamos sentar fuera y disfrutar de un té por la tarde.

Un lugar encantador para el desayuno o el té de la tarde. Una selección completa de opciones de desayuno continental y desayuno cocinado artículos también. El "clásico inglés" con huevos, bacon, salchichas, alubias, tomate y pan tostado recién horneado es perfecto. El té de la tarde con una selección de sándwiches, bollos de plátano con sencilla y cuajada y conservas y dulces tartas es una buena como cualquiera en los mejores hoteles de Londres y el precioso entorno del invernadero hace perfecto.

This review covers the Afternoon Tea this lovely hotel offers. Sitting in a beautiful garden in South Kensington, sun shining peaceful and quiet, nothing better. Unfortunately the afternoon teas on offer didn't fully match up to this hotel. Bread felt and tasted a bit stale and the fillings were poor. Scones were dry and tasteless. Overall not great value for money, but we are glad we went.

Really nice garden and orangerie. Excellent service, but the food did not reflect the venue, especially the pasta!

Lovely peaceful setting and garden, well presented afternoon tea, staff were helpful and polite, in a great location