Based on 172 opinions finded in 2 websites
Based on 172 opinions finded in 2 websites
Nº 1838 in 7028 in City of London, Westminster
Nº 213 of 925 British in City of London, Westminster
Opinions
By Far one of the worst experinces ever. Bad service, they forgot half the food and waited till it came in, while the rest of the food got cold, no apology. Questioned why the bill was seperated and ended up having the waiter argue, that it was we ordered. Highly recommend you save your money and have breakfast somewhere else.
Saif Alani . 2024-03-22
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Amazing service and delicious food the afternoon tea is astonishing. Thanks for having us
szymon S . 2024-02-25
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I have experienced many afternoon teas in London and all have been treats UNTIL TODAY! We went for the Fashion Tea and the Collins Room was very quiet after 4pm. However, the service was appalling! After waiting a long time we eventually called a waiter to serve us, a further long wait after which I called AGAIN for an actual cup of tea. Further delays then tea but no milk. The sandwiches which arrived after yes, another long wait were okay and we were “allowed” a couple more. The cakes ( no scones sadly….why not?) looked quite pretty but the flavours were slightly strange/ sickly and some textures frankly slimy. This in itself is disappointing but we literally had to ask at every point- even for the bill, twice. And to add insult to injury on top of the £160 cost nearly £24 was added for service…dreadful! I would truly avoid this tea experience!
Ali C . 2024-02-23
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A huge thank you for making my mum feel so special on her birthday. Called ahead and spoke to Ayla, and she said she would add a note on the reservation that it was my mum's birthday. We were welcomed by a lovely friend host and even a birthday card from the restaurant wishing my mum a happy birthday! Salu took really great care of us the entire night. He was so attentive and kind. He gave us the best service. Then to top it off the food was just sensational! The veg concoction that came with the steak was phenomenal. The whole night was a 10/10. And my mum absolutely enjoyed herself, for that I cannot thank you enough!
iammisspauline . 2024-02-06
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5 out of 5, we had english tea as a family of 6 for our daughter 18th. The fashion cakes were amazing, the teas were great, the ambiance in the room, temperature light were really good for an intimate party. Gabriele was there to help us all along and he found the right level of support all along. Really good food and all along experience for a unique experience at £100 a head.
alexisprevot . 2023-12-10
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Brought a friend from out of town to try their afternoon tea (Prêt-à-Portea). The food was abundant, everything totally Instagram-friendly, and service was good enough. Really great place to treat yourself and a guest to a fashionable experience.
Armando Cortes . 2023-10-18
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Had afternoon tea here, it was incredible. 10/10 would recommend to anyone
Ryan Mylum . 2023-09-30
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Felt like a royal! Great afternoon tea (fashion themed) Delicious food and massive tea selection!
Phil W . 2023-09-11
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I took my teenage girls with me to the most wonderful afternoon tea. Thank you .
Muna Althani . 2023-08-10
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Absolutely unsatisfactory experience and I do not recommend visiting it. I booked a table in advance, and I received an email confirming the reservation, and I came from a distance. Upon arrival, she said that there is no reservation in my name, and when I showed her the reservation confirmation email, no absolute cooperation, in addition to her rude style and bad mood during the conversation. And she provided me with another appointment after an hour and a half, despite the fact that the place was empty and many tables were available, and she even said that most of the items had run out of the menu. Not professional, not cooperative and very rude
Re Al . 2023-08-03
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Had reserved a week prior to have a table near the windows wear there was light, there were plenty of space when I arrived they told me it was reserved and made me sit with my guests in a dark corner. I asked if I can reserve the table for next time and they told me I can’t reserve a table! So they contradicted what they were saying. The service was horrible. Never again. The food was really bad, we ordered several plates and they all tasted poorly. Their prawn and crab fish cake were particularly awful, I think it was old. After leaving my guests experienced stomach pain. Really disappointed from Berkeley Hotel..
Fatma Adil . 2023-07-31
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The Collins Room at The Berkeley in London is a must-visit for anyone looking for an unforgettable dining experience. The restaurant boasts an amazing ambiance that perfectly complements the excellent chef menu. I highly recommend the Collins Room at The Berkeley for anyone looking for a memorable dining experience in London. The restaurant's great ambiance, excellent chef menu, and top-notch service make it a must-visit for foodies and anyone looking for a special night out.
Bandar Alkahlan . 2023-07-20
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Had a lovely afternoon tea with a friend here, service is great, I couldn't eat the sweets as was already full but happy to take home. Lovely atmosphere, I don't drink champagne do they erred happy to find a solution for it.
Denise Hernández- Wright . 2023-06-11
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To answer my own question, if there is I haven't found it yet! We have recently completed another fantastic stay at The Berkeley which meant we could enjoy several breakfasts in The Collins Room, which is one the the best reasons for staying at the hotel. The setting is lovely, but much more than that the staff are always so warm and friendly on arrival as well as offering great service. No detail is overlooked and any adjustment to the menu is never an issue. The food itself is always spot on, they offer such a variety of items on the menu and always happy to customise it as you wish. It never feels like its any trouble and from one visit to the next remember your preferences and just when you think it can't get any better it does. It really is the perfect place to have breakfast and that is very much down to the entire team, from in the kitchen to front of house, they look after us superbly every time, so thank you all!
Try2BeFairUK . 2023-04-05
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Yea and coffe were fine. What really let the experience down was very slow service. I arrived without a reservation which I understand. I was told to wait 15 min, nearly 45 min later after a few reminders I finally got sat down. Our server was also hard to flag down, the bill arrived and I still had to wait nearly 10 min for the server to come back with a card machine.
Anthony Mullan . 2023-04-04
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Pret-A-Portea- a 5* experience! Really tasty sandwiches and canapes followed by some very tasty & amazingly looking, out of a fashion catalogue cakes. Straight from the catwalk to your plate. A feast for the eyes and the soul. The service is spot on and OMG, the bathrooms are the true definition of lush! Felt very welcomed, looked after and had a really good time!
Mihalea Atomei . 2023-03-12
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Food is okay. Service is very slow it took 30 minutes to get a an americano!! And almost an hour for a pancake. Its a shame for a nice place like this to have poor service.
Lena Alskran . 2022-12-26
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No respetaron nuestra reservación hecha por open table con un día de anticipación para el afternoon tea.
Luis Manuel . 2022-11-21
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The food was great! Loved the atmosphere ♥️ we went on a Sunday which made the service quite slow but otherwise everything was great!
A Y . 2022-11-09
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السعر غالي الموظفين ودودين الكيك ديزاين حلو بس الطعم اقل من العادي
Naeema Alameri . 2022-11-08
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Possibly the best afternoon tea we had in London, and we're tried many !! Very friendly, efficient service in a modern/stylish "restaurant" within the hotel. The tea is "different" because the sandwiches, cakes etc differ from those served in the major other 5 Star London hotels. The sandwiches have a more modern feel about the fillings, and they are always happy to switch ones you don't like with others from say the vegetarian menu. Extra sandwiches are freely available. The cakes have to be the star of the show. based on major high end fashion brands, they really are clever (and nice to eat as well). I believe this is a long established practice at the Berkeley, but it's still very, very impressive. Traditional scones, cream and jam aren't as such on the afternoon tea menu, but are available on request (within the price). Expensive but perfect.
Stu151 . 2022-11-01
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We visited again for pret-a-portea and it was just as good as the first visit. Amazing food, tea and service. Will be going here anytime we're in London. Original: We came here for afternoon tea, which was currently serving a Dior themed version, and it was absolutely fantastic. The service, the food, the teas, all outstanding. The ambiance of the room was also great, lively but not loud. Would return here for tea, drinks or food in a heartbeat. The only potential negative is the price, come here expecting to leave with a respectable bill.
Bryan Egge . 2022-10-17
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The staff are really nice. The tables are kind of close together for breakfast. The food was okay. The eggs and toast were honestly not the best I've had in London. The matcha was okay. And the pancake was okay. I wouldn't go out of my way to eat breakfast here, but I did like the vibe and how clean the place was.
Lynn Maui . 2022-10-15
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Great breakfast. Attentive friendly service
Cc concul . 2022-09-27
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Went to try their Pret- a- portea. Service was impeccable (one of the best I’ve ever had). Food wise, everything was pretty good but nothing stellar, out of this world. I would recommend going for the experience (it’s very unique and different from high tea in other venues) but will probably not do it again (72£ per person thought it was a bit steep but then again high tea in London is usually expensive at these types of places).
Arturo Avila . 2022-08-22
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2 main courses weren't good. Steak and pasta (off menu). Our expectations are high at such place.
Mohammed Jobran . 2022-08-19
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It's no Ritz, the service can be a bit fluffy and the supplement charge for some of the teas when you are paying £68 anyway is just bad form. (Especially when it ranges from just £2 to over £30) For some tea leaves. Stingy on the rounds of sandwiches and no scones by default.
S Croall . 2022-05-28
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Service was good but the tea was $340 for 4 people and not good. Sandwiches were strange and there were no scones… just really sweet designer cakes that were fancy but not tasty. Super frustrating.
Julie Hubik . 2022-05-26
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Love this place food and drinks were delicious, decor just everything was amazing. I enjoyed my time , just a shame about one of the female waiters who had a bad attitude when we told her the total amount of the receipt was incorrect and that we received complementary drinks to our table which she could clarify with her colleague. She printed out a new receipt and slammed it on our table and walked away. Me and my friends were taken aback by this as we were not rude to her. I felt like and in my opinion, if we looked like the rest of the clientle that was in the room we wouldn't have got such treatment. All in all I would still go back, as I loved the ambience, food etc.
Kaysha . 2022-04-11
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Afternoon tea pretty good but not the best having experienced almost all top London 5 star hotels afternoon tea. Sandwiches were dry on edges & none that made me go yum. Cakes were all lovely very pretty & tasted lovely not too rich or sweet just a light fresh taste. A good waiter or waitress can make the experience so much greater I always think but unfortunately ours didn't so I've dropped a star for the sandwiches & waiter.
Suzy Williams . 2022-02-23
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Wonderful service Great themed afternoon tea Something a little different
Emma Croke . 2022-02-10
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Amazing customer sevice , exceptionally polite,welcoming and patient. It is not my usual type of place to have an afternoon tea at but the staff have made my first time experince so amazing, I am going to take my family as well the next time. Thank you to all of them for making me and my friends so comfortable.
Jyoti Thapa . 2022-01-30
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OUTSTANDING I invited a few of my corporate team for am early Christmas lunch and everyone had a wonderful time. The service was perfection. The food and wine an absolute delight. I personally adored the monkfish that was cooked and served to perfection. Such as joy to be in a Central London dining room where the deco was not trying to flash the cash in your face and all that mattered was the food and professional service. If you want to eat well in a relaxed refined atmosphere then you cannot go wrong here. I will be back often. Very good value for money too.
calva calva . 2021-12-08
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Pret e portea afternoon tea was one of the best ambiance was very nice and service excellent
feryal mohammad . 2021-12-02
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Absolutely brilliant! Delicious food and drinks and very lovely staff. Even with a our dietary requirements (vegan/vegetarian as well as others) we were still able to enjoy a delicious selection.
Eden . 2021-11-21
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We had dinner here this evening after drinks at the Berkeley Bar. The bar was very nice with good cocktails and service. Arrived in the restauramt and felt like we were walking into the breakfast buffet room. Zero ambiance, half empty and no music. The food was very average, certainly not fine dining. In fact advertising this restaurant as fine dining is an insult to the many restaurants that do try. The food was reasonably presented but generally lacked flavour and finesse. The sirloin at £43 was tough, the salmon was dry as was the chicken. Sides all priced at £10 was laughable for the quality presented. Go to the Dorchester grill for fine dining, try park chinois for an experience, cut at 45 parklane also does it better. Bar Boulud in the Mandarin (which is sadly now closed) was better and never claimed to be fine dining. In a city like London with so much choice and more importantly inspiration this restaurant fails on almost every level. I just walked past Helen Derose at the Connaught and would recommend you go there for a fine dining experience that delivers on the price
W4437ORpierrel . 2021-11-05
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Amazing service. Wonderful quality food.
Jos Brown . 2021-10-20
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We are regular visitors at The Berkeley and have to say that on this occasion we had the best time and also received the best service to date, that is not to say that the previous occasions were bad as had they been we would not be returning customers. However, on this occasion Carlos who served us diligently and with great professionalism ensured that we all had food and drink aplenty, what made this even more challenging was having two very hungry young men in our party of five that he kept satisfied, which was no easy task. So a massive shout out to 'Carlos' for the phenomenal service throughout our time there. The sandwiches were as always exquisite, we requested Halal food when booking and I myself requested on the day oatmilk coffees and Gluten free bread for my sandwiches to he prepared in. All were served in a very professional and timely manner. When requesting extra sandwiches I was delighted to see that I was provided with the whole range of sandwiches rather than the two or three I had requested, my sons were also provided with more than they had asked for which was very pleasing. All the sandwiches were eaten with great satisfaction. The desserts were absolutely sublime, from the biscuit to the cheesecake made in the shape of a strawberry to the pistachio cake to the mango and exotic fruit cake. The flavours in the cakes were just perfect with no flavour being so overpowering that it interfered with the pallette to a level where other items could not be enjoyed. Some of the cakes we were unable to finish and so were packed in a delightful box for us to take home and enjoy later. Just as we thought we had finished Carlos surprised us further with plain and raisin scones, clotted cream and an array of jams. Even after eating the sandwiches, cakes, teas and coffees who can resist a warm freshly baked scone? We couldn't and as a result they were eaten with much joy on the faces of all. The pictures are of an oatmilk flat white, gluten free sandwiches with a bowl of quinoa and artichoke and a salad consisting of pickled cherry tomatoes, radish and cucumbers, the individual desserts in honour of a catwalk with designs from Moschino and Valentino amongst others and last but not least the fresh scones with clotted cream and jams. As it was our daughter's 25th birthday the staff in the Collins Room surprised her with a little plate of her own with a personalised message and a delightful little cake for her and on the table when we arrived was a personalised birthday card wishing her a happy birthday from all in The Collins Room. Overall an absolutely fantastic afternoon tea and a perfect way to spend our daughters 25th birthday. Thank you The Colling Room and The Berkeley Hotel.
Hashim Bhaijee . 2021-10-18
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My husband likes tea at some of the more traditional places, but he didn’t come on This trip, so we were able to indulge our self with a reservation at the Berkeley. From the start, the service was attentive and warm, with excellent presentation of the teas and trays. Tea selection is amazing and in itself is worth the price of admission. The savories were delicious and the pastries literally works of art. Would do again!
washington_wahine . 2021-10-08
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What a wonderful time we had. There were 4 of us for lunch and everything was delightful, from the bread to each of our dishes. The people waiting on us were very helpful, to the point of organising a specific menu for us when we raised some concern about specific items on the menu.
Frinni . 2021-09-11
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If you can afford the congestion charge and parking fee, before you add the cost of afternoon tea, then you are in for a treat. It makes a change to have themed "fashion runway" design cakes, but be prepared to put on the calories, if you eat them all (which we did!) On the whole it made a pleasant change for the usual afternoon tea fare
Howard Brett . 2021-09-10
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I went at the Berkeley Hotel for the Pret a Portea Afternoon Tea to celebrate my husband's Birthday in August! The Experience was our best Experience ever! They made our Day! It was Magnificent! The Staff was remarkable! Everything was perfect from the atmosphere, the Staff, the food, teas and Champagne! They prepared for this occasion a special cake with candle and Happy Birthday in writing on the plate! My husband was so glad! The Berkeley Hotel is the Best Hotel in London but what made memorable this day was the World Class Customer service of Adriana and Antonella in particular! They are so nice and made us feel comfortable and special! Higlly recommended! We will definitely come back!
k 6 . 2021-09-09
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I do go for several afternoon teas, and I have to say to date this has been my absolute favourite. I really think that the atmosphere and the very helpful and friendly staff played a big role. It was the little things that made us feel special, for instance: We walked in through the side entrance by mistake and asked one of the staff for directions to the Collins Room, and they kindly took the time to walk us there personally and hand us over. Same goes for when I asked for directions to the loo, no pointing and muttering directions here, the staff would help you navigate your way around the beautiful building. The spanish gentleman who served us for the day was very funny, polite and had perfect attention to detail. Upon arrival at our table it was lovely to find little touches like a personalised name card waiting for us at the table, a little booklet describing the fashion inspiration behind the desserts and even a hand written birthday card as we were celebrating. I really enjoyed all the flavours of the sandwiches and we had to go for seconds for the salmon and chicken. The coffee was delicious and brewed at the table and the scent was mesmerising! And finally came the showstopper, the beautifully plated array of desserts inspired by Valentino, Isabel Marant, Versace, Moschino and so forth. It was not just a feast for the eyes as the flavours were divine too! A bite from Anna Wintours cookie face went well with the coffee, but my personal favourite was the purple ensemble with the beriolette jelly centre. They change the desserts and the designers with each season so I definitely I will be back for another intriguing afternoon.
Parastou Campbell . 2021-09-03
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We visit this hotel for breakfast every year for our anniversary, and this year is our 30th. As usual we were treated with the utmost respect and the service was outstanding. Nothing to difficult for the staff, as the make us feel welcomed, even remembering who we were. We have stayed at the hotel before and here again, excellent.
Jerome Roberts . 2021-08-28
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Lovely atmosphere, service excellent as always
Russell Start . 2021-08-03
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Firstly - let me be honest - I love the Berkeley Hotel and we frequently visit- which is always a great experience!! We booked the Collins Room afternoon tea for 2pm and arrived early so we went for drinks on the terrace overlooking the beach huts - it was brilliant as ever!! After drinks we went back to the Collins room and were seated at a table for two against the window area. There were tables seated on each side of us and the place was pretty full. As I had my back to the window - within minutes I felt completely freezing as the air-conditioning was on full. I was uncomfortable that I asked the waitress if we could be moved. The waitress said the air conditioning was up high due to Covid which was idiotic as every table against the window were feeling the cold. The waitress said she would turn the air conditioning a bit - however it made no difference! The immediate table next to us left complaining of the cold and another table who arrived after us left before we did!!!! Please take note management/ this has put off what should have been an enjoyable experience!! As to the afternoon tea - it was amazing and we so enjoyed it!!- wonderful sandwiches and the most beautiful cakes based on Pret a Portea fashion. We chose the couture tea with champagne. The chefs did a fabulous job here and it was a real shame we could not tolerate to sit and fully enjoy the experience!! I was so cold and we asked for a box to take away the cakes!!! It was an absolute disappointment we could not enjoy the experience we had so looked forward to. We left the Collins Room and went back to the terrace overlooking the beach huts for more drinks and to get warmed up!! As noted - we love the Berkeley terrace but the Collins room W as a let down not for the food/tea experience. If you book - ensure you are not seated at the window area!!!!
EMS1510 . 2021-06-28
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The whole dining experience: top quality food and service
David Moreschi . 2020-10-18
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The Collins Room is a great location to meet people for a coffee and a chat. The service is good if not too often. Reasonable prices for the location.
RTravelsPlaces . 2020-03-04
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Dior afternoon tea, the sandwiches were refillable, felt a bit rushed by staff, no scones which was odd. Nice for pictures.
S BYZIDI . 2020-01-18
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Afternoon tea that is inspired of fashions pieces. Extremely good service, the staff was so incredibly nice and change the plates and cutlery very often. They even refill both water and tea for you when they saw it. The room was cosy and very welcoming even the washroom was so beautiful.
Alexa . 2020-01-12
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Beautiful and stunning room. The staff here are so kind don't and extremely welcoming. The afternoon tea there is just magical and I would definitely recommend going there.
Thomas Welby . 2019-12-30
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We were expecting an afternoon tea to rival The Ritz, but unfortunately the experience was not in the same league. The Collins Room was busy serving a variety of food , not only afternoon tea, so the atmosphere was somewhat lacking. A pleasant waitress introduced the tea and took our order - a wide variety of teas were on offer. The sandwiches were fresh & tasty, but the designer patisseries were over sweet - and by the time they arrived the tea was cold. There were two tiny mince pies, but no scones - surely the hallmark a decent afternoon tea ? As we were preparing to leave we noticed that we had not been served an attractive looking individual cake which others had received - we raised this with the waiter, who went away and returned to present us with small pots of spiced winter berries jam - not at all what we were concerned about. So we mentioned this to the manager as we left. She apologised for the oversight, suggesting that maybe the cakes hadn't been available at the time , but she went and found one of the cakes which she put in a box for us to take with us. Unfortunately by the time we got home it had collapsed into a soggy heap !
BenedictBernadette . 2019-12-08
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Worst service ever, slow waiters with poor english. Outrageous prices and pathetic behaviour of staff. I have ordered wwith my husband two standart afternoon tea's + wine or champagne included. Guess what? we havent received wine or champagne. When i asked one of the waiters when our scones will arrive, she told me it won't and if we want some we need to pay extra, this is when we already pay £75+ per person.
Elina Maveradi . 2019-11-19
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My momma has wanted to do this for ages so I treated her for her 70th and it was just divine! The sandwiches and savouries were so well thought out and the cakes were divine. I am soooooo full! it’s worth every penny 😊 Special mention for the lovely team there, they were beyond gorgeous and made it all really special for her - thank you! 😘
NikiDonkey . 2019-11-12
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My friend and I had been for the Dior afternoon tea which was amazing so we were very excited to come for the Autumn/Winter afternoon tea. Food was perfect as was the service. The sweet treats are not at all sickly and are delicious. Sandwiches with the different breads were lovely too my favourite being the chicken 😀
superhoopsLondon . 2019-11-05
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Fashion inspired afternoon tea is an event that you won't forget. Loved the room... gorgeous. All the servers were polite and knowledgable. My wife still talks about this afternoon tea.
Brian Wood . 2019-11-04
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Great place for afternoon tea. The staff was very friendly and attentive. Love the fashion-inspired themes, which makes this place unique and stand out from other places. Worth giving it a try for the experience.
Allan Tang . 2019-09-28
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Best afternoon tea ever. Staff are superb and the whole experience is what brought us back
Ben Tennant . 2019-09-21
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A beautiful afternoon tea with a vast selection of teas and delicious petite Dior cakes , the sandwiches were fresh and pleasant. The serving staff talked through each plate individually and had a friendly, warm manner. I didn't give 5 stars as it didn't blow me away , and for £140 for sandwiches, tea and cake , it needs to be a different level. I was also surprised there wasn't any little trinkets or much literature etc or even sandwiches offered to take home as their normally is at high tea. But overall a lovely visit.
Mrs R . 2019-08-30
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My wife decided that we had to try the Pret-a-Portea high tea. It’s was based in the Dior collection. This turned out to be one of the most elegant, stylish and extremely good high teas we have had. The room is small and so a booking is a must. Tables are quite close to each other so speak to soft Low tones! Service is very good. Staff explain the concept , menu and choices. You can choose more than 1 Tea from and a very good selection. When we ordered the Matcha supreme, the very helpful staff actually made it at our table. It was simply divine. The sandwiches are very tasty, creatively put Together within slices of soft, succulent bread and spreads. There are also 3 savoury items - tuna , salmon and duck- very nice. The 3 tier tray showcased little pastries expertly made in the various Dior fashion items - jacket, boots, bags etc... definitely instagrammable! Apart from looking nice , they tasted good too, not too sweet and just the right size. A lot of thought and effort goes into this and the end result is a beautiful , classy and elegant high tea with excellent tasting food.
SivanesanS . 2019-08-18
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Racism! I made a resavation for 3 month ago,but I was seated on the door side. There was seated available. Asian are also door side. But they were very kind. the blond woman was very beautiful and kind. the ponytail woman with brown hair was very friendly and cute! I had a good time. アジア人はドア側に座らされます。 英語が苦手なら、ちょっとしんどいかな…。 最初混んでいてなかなか店員さんが来てくれませんでしたが、2人の女性店員さんがとても美人で親切でした。 写真をお願いしたら、キレイに映るようにわざわざ並べ替えてくれました。 前菜は、凝っていて日本人にはあまり合わないかもしれませんが、サンドイッチはまぁまぁ。ケーキはどれも美味しかったです!!
ELICA A . 2019-08-18
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I wish just can turn back the time
Fatima Hajari . 2019-08-02
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Brilliant place! Best afternoon tea in the world! If you are super lucky, Antonio will look after you 😀
Hal di . 2019-07-13
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Was so excited to get a booking for the pret-a-portea Dior afternoon tea. Was everything I expected and more with fantastic memories and pictures. Service was fantastic and would definitely recommend before it finishes in September.
Dollyncrumpy . 2019-06-26
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I had a beautiful birthday afternoon tasting the delicious pretaportea inspired by the Dior exibition at V&A. The Collins room is beautiful and the staff is very attentive and professional . I will always remember this as one of my happiest birthdays.
valentinaclementinam . 2019-06-20
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Really amazing afternoon tea with Dior theme
Lord Vardhan . 2019-06-07
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The cakes are to die for amazing!
Claudette Brown . 2019-05-27
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Nice place, friendly staff. Food is not bad. The lamb was cooked well, as was the veal. But mayonnaise in a jar?! Really? And a very dull cheese plate. The prices are stupid. Overpriced for what it is. Strictly for foreigners and flash salesmen showing off.
Keith C . 2019-05-26
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Best afternoon tea, Dior inspired cakes, amazing.
tanya Bloomfield . 2019-05-04
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刚好现在是迪奥主题 感觉整个室内色调和迪奥风格非常搭 迪奥先生的新古典主义灰 仙气十足
Disfaney Woo . 2019-04-20
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I came here mainly for afternoon tea. This used to be Caramel Room. It has now changed to a full restaurant. It has a beautiful and charming room and ambiance. Professional service. The patisserie is beautifully prepared and presented. In fact, they are pieces of art. However, when it comes to taste they are average including the sandwiches which are even below average. Even the cakes have lost their wow effect. So it is form over substance. Large selection of teas. So, good to come once but would not crave it.
Habib Al Mulla . 2019-01-24
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I came here mainly for afternoon tea. This used to be Caramel Room. It has now changed to a full restaurant. It has a beautiful and charming room and ambiance. Professional service. The patisserie is beautifully prepared and presented. In fact, they are pieces of...
DrHabib . 2019-01-24
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Collins view and lunch gave all satisfaction to us, Lunch time our family took time to have a meal lavishly at Collins, after lunch we took a several snaps to make it more lively, Thanks to Berkely.
Scott W . 2019-01-04
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Whilst staying at The Berkeley my mum and I had our breakfasts and dinners in the Collins room. The room of an evening is very atmospheric and we had a lovely oval table in the front corner for dinner. Both breakfasts were nice and the...
Elizabeth O . 2018-12-11
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A great, last minute evening dinner. Service and team were first class, nothing too much trouble. Menu excellent... all dishes beautifully presented and prepared. Very happy to change options for dietary requirement or vegetarians... Ambiance great. Could not fault either food or service. First class.
GGDCV . 2018-11-25
MORE AT TripAdvisor
Love the atmosphere of this place! Great service and food. Sweet staff
Nada A . 2018-11-23
MORE AT Google
Excellent service and atmosphere
Vo Iv . 2018-09-14
MORE AT Google
The sweetest staff ever! My little girl had a little tantrum and they came up with a box filled of toys for her to choose from! Moreover, the fashion inspired desserts and tea experience was really great and different from everything I have tried! Perfect for a girls day out!
M A . 2018-08-31
MORE AT Google
We had a gluten free afternoon tea and breakfast the next morning-both Fabulous! My daughter is Gluten free so we opeted for GF tea which was as good as normal. The cakes/biscuits were so beautifully decorated we didn't want to eat them!
stephmck1312 . 2018-08-12
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So as a regular at the blue bar I thought I would give afternoon tea a try. So booked for a birthday and off we headed. Have to the say the room is stunning, full of fresh flowers and perfectly set tables and not a...
shauketa2015 . 2018-08-01
MORE AT TripAdvisor
Yet another extremely enjoyable prêt-à-portea. I have been close to thirty times and this still remains one of the most imaginative takes on afternoon tea. Well done!
Stephanella Walsh . 2018-06-03
MORE AT Google
We ate breakfast her on our first morning. We opted to sit in the pavilion. The room was light, airy and well appointed. The seats were comfortable and the table at a good height. Breakfast service was slick. The servers were friendly and helpful, always...
ThomasPercy . 2018-05-22
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Visited at Sunday lunchtime. Nice lunch Sunday, more of a Brasserie menu but pleasant. The mushroom and chestnut soup was truly excellent (£13!). Our mains of veal schnitzel (£33!) and duck were very good. The service was truly excellent! Overall, it is still slightly expensive...
Richard O . 2018-05-17
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I had a lovely brunch here with my wife and son. We arrived here at 9:30 AM on Sunday and were shown to a lovely airy space in the Collins room. Beautiful design and excellent use of natural light Collins room provides a lovely setting....
Gary W . 2018-05-14
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Bright and airy with very pleasing decor. The service is impeccable. The tables are well spaced apart with comfortable sofas to lounge in. Every detail is meticulously taken care of. Warm break basket with excellent olive oil and balsamic vinegar immediately on arrival was a...
splendidc2018 . 2018-05-13
MORE AT TripAdvisor
While staying at The Berkeley we ate breakfast and lunch in the Collins room. The atmosphere is relaxing, light and airy. The staff are friendly professional and helpful and the food is really lovely and high quality. We didn't have the afternoon tea but it...
anthonycG1177NP . 2018-04-24
MORE AT TripAdvisor
We had some drinks and nibbles at the beautiful Collins Room while waiting for our table to become available at the Blue Bar. This place is charming and elegant. The staff is accommodating and professional. I felt like I stepped into another world!
Lu L . 2018-03-19
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We were celebrating the news of my niece's pregnancy and The Collins Room was the perfect place for 3 generations of mothers to gather. Afternoon tea was suitably decadent and the service was attentive, yet unhurried. The variety of sandwiches and savoury dishes was creative,...
zimbo48 . 2018-02-19
MORE AT TripAdvisor
What a fantastic venue. Had a lovely time with friends at the Colins room. Staff were very friendly and accommodating. Food and drinks were served promptly.
patrickbeil123 . 2018-02-08
MORE AT TripAdvisor
Fun afternoon tea with super cute fashionable sweets!
Jenny Winbom . 2018-02-06
MORE AT Google
The pret a porter afternoon tea at the Collins room is a delight for the senses. The aromatic teas are limitless and you can switch if you order something you don't like. The savory assortment was varied. Each person in our group had a different...
mariagZ1086JM . 2018-01-02
MORE AT TripAdvisor
We recently had the chance to have dinner at the Collins Room at the Berkeley Hotel on Christmas Eve. What a fantastic experience! Walking in to the hotel, decked-out in festive lights sets a nice scene. Entering the lobby filled with charollers and the smell...
oiramsq . 2018-01-01
MORE AT TripAdvisor
The Collins Room, formerly known as The Caramel Room, in the recently renovated Berkeley Hotel has a chic contemporary interior that evokes a timeless appeal. The restaurant has an all-day British menu that sources natural ingredients from forests, fields, seashores and streams. My companion and I couldn’t resist ordering the 8oz organic Angus beef burger which came with French fries and onion rings. However, we both opted for the fresh and luscious salad instead of the onion rings. The beef was juicy and flavoursome and had a sweet pickle homemade relish on the side. The hand-cut chips were light and flawlessly crispy. With mains ranging from £23.00 - £37.00, burgers at £28.00 and desserts at £14.00, prices are quite expensive. If you’re looking to spend lavishly on organic burgers rather than reasonably priced burger places, then I highly recommend The Berkeley Collins!
TheChefandJury . 2017-12-14
MORE AT Google
Staying in the hotel for business, we had a great breakfast there on our first morning. this was a breakfast meeting that rolled on, and turned into a meeting meeting venue for coffee as the second and third meetings went on. Staff: easy and accommodating,...
Tony W . 2017-10-20
MORE AT TripAdvisor
This is our second visit to The Collins Room for high tea. One of our guests had an hour delay and they were very understanding and did not mind us waiting while havign a drink! A lot of restaurants would have already tried to speed...
Darthkatzs . 2017-10-16
MORE AT TripAdvisor
I decided to treat my mum to afternoon tea and as we had never been to the Berkeley we decided to try here!! Although compact the Collins Room is beautiful and atmospheric!! The service was great...very friendly and welcoming!! The sandwiches were good and it...
Elizabeth O . 2017-08-02
MORE AT TripAdvisor
Excellent Service for an amazing Afternoon Tea, and amazing food as well, Great Service into the bargain.
jep252 . 2017-02-18
MORE AT TripAdvisor
Bright and refreshing atmosphere for lunch. Nice food, good service, attentive staff. Nothing to complain about . Everybody happy . Due to come again next week.
joekasza . 2017-01-25
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We had made a reservation at one of our usual places but found that it was changed to a different type restaurant we left and somehow through a black cab driver came across this place. If I ever see that cab driver again I want...
Globetrotter201026 . 2017-01-21
MORE AT TripAdvisor
I invited my family for new year drinks and light lunch. The service was initially attentive. The cocktails were perfect. Our food was very tasty. Unfortunately all was not perfect! The Collins Room sells itself on its style and presentation. Sparkling mirrors chrome marble cream...
OHMSS . 2017-01-20
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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¡Peor manager que nunca! ¡Tuve 2 experiencias horribles con ella! ¡Extremadamente grosero trata tan mal a los clientes, les grita y los echa sin razón! Caducidad Horrivel, ¡no te vayas nunca! Me siento mal por el personal debido a lo horrible que es su manager!