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4.0

Based on 1.495 opinions finded in 1 websites

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Nº 159 in 319 in Cannock Chase

Nº 22 of 40 British in Cannock Chase

CUSTOMERS TALK ABOUT DISHES WITH..puddingsaladsoupmuststeakoldfishpayroastpiecheesecoffeemeatcookedchickenlady
Score

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Three of us throughly enjoyed the well cooked, flavourful food. We were taken care of by the lovely Karon P. The only reason for 4 and not 5, is that we booked for 4pm to have the Sunday carvery which finished at 6pm. On arrival, we were disappointed to learn that the carvery was no longer available as they had been busy. I suppose that shows how popular it had been.

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Dougs Mum . 2024-11-11

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Warm welcome and very attentive staff throughout our visit. Great selection of choices on the menu. We did find it a little pricey however.

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Bev Walker-Pugh . 2024-11-11

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Bit disappointed that carvery had run out of meat by 3:30. Had alternative food off menu which was good. Service was high standard especially by Karon. Would visit again.

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Adventure20419 . 2024-11-10

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Lovely afternoon! Served by Amy, she was lovely and helpful😃 Food was good, wasn’t busy so was served quite quickly! Thanks

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Kayleigh T . 2024-11-09

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My husband and I visited The Colliers at Rugeley and was served by Karon P. Thank you so much Karon. You were as always so helpful and nothing was to much trouble. We would recommend the food and service any day.

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Ruth M . 2024-11-07

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We visited here on 16/9/24 for a late lunch. Catherine showed us to a lovely table by the window where we were made comfortable. The staff here are really helpful and friendly and the food was very tasty and great value for money.we managed to squeeze in a dessert and the cheesecake and also the chocolate brownie are highly recommended. We really enjoyed our visit here and it was made extra special by the lovely Catherine and also Sophie

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David W . 2024-09-18

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We have visited Colliers many times over the last 3 years for breakfast, lunch & the occasional dinner with generally good results. However I was extremely disappointed with the attitude of the general manager on our last family breakfast visit. We always sit around the same area away from the normally crowded tables (only on tables that are already laid out for breakfast) with no problems. On this occasion the manger said that he will tell us where to sit even though our normal place was empty & already laid out for breakfast, a party of people were already sat around that area & when we pointed this out he just shrugged his shoulders & mumbled. At this point we left. I got the feeling that he wasn't happy that we hadn't pre-booked & pre-paid so he had to a little more work at the till. I don't ask for much from an eatery, the odd smile, nice atmosphere, friendly staff & nice hot food. I certainly don't want arrogant managers, no more Colliers for me.

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terry h . 2024-09-10

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Today we had a Surprise 60th get together for my mom, where Amy and her lovely team put on a lovely hot buffet with desserts and were very accommodating to us all. Food was lovely as always, staff are always friendly and can't do enough for you! Thanks again Amy & Team our family have had a fantastic evening ☺️

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Katie I . 2024-09-07

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Firstly we had drinks in the bar on the evening. Bar closed at 9 pm. This is disgusting what if you were only coming to the hotel.8.30 on an evening checked in took yr case upstairs unpacked then went down for a drink. Bar CLOSED. Also even if you only drank soft drinks (which we don't). It is bad that you have to go back to yr room at 9 pm if you are sociable people you don't want to be in yr bedroom by 9 pm. On line it says bar closes on a Sunday (the evening we were there) 10.30 pm. Also breakfast was lovely except there was no grilled tomatoes I asked a waitress if there was any and she just said no no explanation. Also the yolks of the fried eggs were hard not runny those are my complaints. Anne Walker

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Anne W . 2024-09-02

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We went for my husband birthday not been for a while be a nice treat,booked a table,it wasn't too busy. Order drinks then food which took a long time to come,food came everyones was ok but mine wasn't it was cold told them,they took it back then that took a long time coming by the time it came everyone else had finished their food so I didn't enjoy it the service was slow was really disappointed,the menu was just basic for the money wasn't happy with the service or the food

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Meander46246734196 . 2024-09-01

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Had an offer so visited this place for lunch. We ordered 1 x mixed grill 1 x rump steak The grill was a delight. Plenty to eat and cooked as required. The meat was very tasty. The rump was ordered well done and it was cooked as ordered and still succulent. Both meals were very nice. Nice lady serving us with bags of personality too. I like to see that in a restaurant. The downside are the toilets. The middle sink in the toilets must be invisible to the cleaners as it's got loads of crap behind it and you can tell its been there a long time. Tiles missing too. These toilets need a bit of attention to detail. Overall a decent place to eat but let down by the toilet hygiene and cleaning.

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johnandmel123 . 2024-07-16

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Today we went out for a late lunch to the Colliers Rugeley. From arrival we had a warm welcome followed by a great meal, even my wife was happy. A big thank you to Kelsey our waitress, nothing was too much trouble. All in all a lovely afternoon. Thanks.

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Phil C . 2024-07-07

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6 July Thank you to all the staff today for making our 50 th Golden Wedding Anniversary perfect ,the food and service was excellent lovely pleasant staff you made our afternoon perfect .

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Pauline C . 2024-07-06

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Excellent carvery meal. Lovely interior decor. The stag were all lovely. Our waitress named Georgia was exceptional so friendly and good at her job. We took friends with us who had never been before and they definitely want to go back.

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Linda B . 2024-07-01

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April was very welcoming and gave us a great tour of the breakfast buffet before we decided to stay. Everything was clean and plenty on offer.

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Sonn W . 2024-06-15

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We have been a few times and as always the staff are very polite and friendly, l must say that Bret has time to speak as he goes around doing his job, which he does very well, a credit to the company, well done Bret. And the food is always up to standard

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Wendy S . 2024-05-15

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Called in for a mid week lunch nice place to eat 2 meals for £11.99 not small just right we had the cheese and onion pie highly recommended. Attentive staff very friendly Bret was very welcoming food very well presented.

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Graham R . 2024-05-14

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We stayed at the hotel with our 3 Grandsons, for 2 days while visiting Alton Towers , we also stayed here last year , absolutely spotless here and always a lovely warm welcome from the manager Scott and his wonderful staff, our waitress on both evening was such a lovely lady with a smile every time she served us 👏👏 highly recommend the food both evening was lovely and certainly will be returning here again

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karendavid45 . 2024-05-12

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The food is brilliant and well worth the money and Karen was very helpful and the other staff were very friendly and a nice pub

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Richard S . 2024-05-08

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Went for Sunday lunch as family of 4. Great service and quality of food and drinks. Plenty of meat given on lunch and help yourself to veg. Extra veg if you want it. Will use again.

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Mark W . 2024-05-06

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Nice atmosphere, very good choice of breakfast available, food is freshly cooked and of high quality. The staff is polite and friendly. Special thanks to April for her hospitality.

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Anna S . 2024-05-05

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Service good was served by Brett... Lovely manners & service every time we have been here with him .. Food good too. ... Not to long waiting on food and service for drinks good

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Lkjhgffdsapooiu . 2024-05-04

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First time visit great service from Bret and excellent attention, met nice people from Essex, The Food was great starter, main meal, dessert, and drinks enjoyed the evening seemed busy but service tip top, good quality and speed not fast not slow, would recommend if in the area

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Z6766FAkenw . 2024-05-03

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Better than I thought - really good steak! Lovely service and food. Decor and lighting really made for a charming atmosphere

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908ivom . 2024-05-03

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What a wonderful experience with fabulous staff and management couldn’t do enough for you very attentive staff . Absolutely amazing food would well recommend for all family and friends . Well run by an amazing team .

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Joanne H . 2024-05-03

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Excellent service from Scott and his team, very attentive throughout our stay there. Good value for money. Would definitely come back again.

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Guide39282910242 . 2024-05-03

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Excellent service from Karen Best service we’ve ever received at this restaurant Lovely food Everything was cooked perfect highly recommend the haddock

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Shannon K . 2024-05-03

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Excellent service from Karen. Karen was efficient and friendly and the meals were satisfying. Thank you much appreciated for serving us so close to closing time.

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Emily H . 2024-05-02

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Fantastic service and fantastic staff and very lovely food and Amy is so lovely and she very friendly 😀 😊 ❤️😀 and we come ones week.

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Roxanne c . 2024-04-30

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Great night with hreat service from Amy and Bret, both were friendly, professional and nothing was too much making our night catching up special.

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Vikki M . 2024-04-29

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We use this restaurant as a central meeting point for a friends catch up. We were greeted by Amy who was super friendly and super efficient. Brett attended the table too and could not be anymore accommodating. They are both a credit to you

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kirky999 . 2024-04-29

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Amy was a really bubbly helpful server. And provided great hospitality. Food hit the spot after a long day. Will be back!

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IanG1974 . 2024-04-29

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Amy Amy Amy … you served our table so well and made us smile and laugh! You’re a professional juggler. Well done for cheering us up after a long day at work.

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Serena C . 2024-04-29

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A huge thank you to the amazing staff. We went for a family meal which was excellent, we really enjoyed it, excellence food, service and price. We started visiting as it is my Aunts favourite place to eat, it is ours now too with a...

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andihulse . 2024-04-28

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friendly and helpful staff, beautifully cooked food and tasted amazing. Nice atmosphere and lovely facilities and yeah

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IloveFoodtbf . 2024-04-28

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Booked prior to a visit at alton towers, Amy Hannah and karen looked after us . Two families great food and service . Staff very pleasant and chatty. Extremely professional and an asset to the company. Highly recommend 👌

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2gordond . 2024-04-27

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I visit colliers in rugeley today I have been here a few times no complaints excellent service friendly staff lovely food I would definitely go back

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Gemma D . 2024-04-27

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Amazing staff - we were served by Karen and Amy and they were brilliant. We arrived just before the kitchen closed and they still accommodated us having 2 mixed grills. Then, even though the kitchen had been long closed, they got the chef to agree...

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C8787MXcarolineb . 2024-04-26

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Karon was very efficient and welcoming, lovely food and a nice atmosphere Thank-you :) Will definitely be back soon - *****

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W9779XYstevent . 2024-04-26

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Food was ok-not amazing but fine for the price. Service was really slow. We were maybe one of 4 tables in the restaurant so really quiet but the meals did take about 45 mins to arrive (there were only two of us). It also took...

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B9297QFrebeccab . 2024-04-25

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Average at best, for a chain pub menu is OK but we have tried here twice now and both times food was lukewarm. My baked potato had to go back as it was not even cooked through. It is what it is average location, smells...

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E441BTpaulv . 2024-04-23

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We went here for lunch. On arrival we were told cash only as the WiFi was not working. Off we go to find a cashpoint at the local tesco. Cash in pockets we go back. We were shown to the table by a lovely waitress....

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johnandmel123 . 2024-04-22

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Average food but priced accordingly. Karen looked after us and was extremely attentive. Excellent staff member that clearly puts her customers first.

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Darren B . 2024-04-21

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Karen P very attentive and did her best to make our visit tenable. Her service was excellent and she was very attentive however the wait for food and the food itself was 0 stars according to our 7 year old son! Some food had to...

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bellasally14 . 2024-04-20

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Great friendly service from the girls . Karen was very helpful. Very good service by all the staff. Food great value on the 2 for 1. Thanks

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Graham T . 2024-04-18

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Had another lovely meal at the Colliers tonight. With a special lady on our weekly date night. As usual food was really good and the staff (Karen) was her usual bubbly self, very chatty (don’t mention her knee’s 🤪) very welcoming and attentive. Great rewards...

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Jim B . 2024-04-18

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Fantastic service by Karen, nothing was too much trouble and a very lovely manner all night. Good food, good drink and great service

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James S . 2024-04-13

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Karon is an amazing waitress, looked after us well. Good was delicious and freshly cooked. I highly recommend this place

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Clare T . 2024-04-13

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Lovely staff really lovely food!!! Would definitely come back!! Really good beers on tap ! Nice an quiet really spaced out

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Ginge G . 2024-04-13

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Karon was brilliant seemed to be the only one doing everything. Service really, really slow which was annoying after waiting all day at Alton towers for rides. McDonald’s is right next door👍

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Traveler65292998145 . 2024-04-11

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Many thanks to Bret for being so accommodating of a last minute big table. Nothing was too much. He was very happy to help all of us.

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Emmy B . 2024-04-09

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Karon and the other staff were amazing! Such a shame we had a long wait for food. Food could have been warmer but hey ho. Karon was lovely and deserved a drink at the end of the night xxx

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Helen W . 2024-04-07

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Really enjoyed our meal They even had a full gluten free menu so I was really impressed. Service was really friendly and welcoming. Will come again.

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Nichola S . 2024-04-07

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Karen was wonderful helpful and very friendly made us all feel so welcome , food was spot on and very tasty . It was lovely how she engaged with our children they really appreciated this to .

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Inspire43051725026 . 2024-04-06

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Karen was a very attentive and helpful waitress. Food was excellent and served promptly. Will definitely return at a future date.

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Kathleen H . 2024-04-05

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Jade was excellent. She was very meticulous in her quality of food and service. It is the 1st time I have been here. Excellent. I will definitely return. Food was great. Great price. 10 out of 10

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Robert F . 2024-04-04

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Booked a table for midday today. I arrived early I grant you and was asked to take a seat by the bar as they were setting up the tables following breakfast service. I asked if I could have a drink whilst I waited “ would...

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10dawne . 2024-04-02

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Great service, food came on time and was hot. Staff were attentive to all our needs, would certainly recommend this place.

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gcwa2021 . 2024-03-31

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Had a lovely meal and service by Karon was top quality, she was lovely and helpful. Will be back again if we are in the area.

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Lucie T . 2024-03-30

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Friendly staff. Lovely food. Great offers if you sign up for them. This restaurant is actually out of our area, but well worth the extra few miles.

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Martin S . 2024-03-30

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Arrived as walk in for late lunch around 1530. After waiting a few mins to be acknowledged we were quickly seated, no mention of big tables or lots of reservations. Drink order taken quickly when server came to take our order we were informed we...

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23Jan11 . 2024-03-30

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Very slow service and food was just ok. Nothing special at all. 2.5 hours with fed up kids. Some items not available on a fairly limited kids menu so kids disappointed. Would not return.

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Jemma123456789 . 2024-03-30

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We visited for breakfast on 29/3/24, 6 adults and two children. We live locally but two of the party were staying in the hotel so we booked it for convenience but I wish we hadn’t bothered. We waited a good 5 minutes to be greeted...

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HannahI418 . 2024-03-29

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Karen was very friendly and the the food was lovely we all enjoyed our meals. The background music was fantastic. We will be back soon.

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happytraveller7773 . 2024-03-27

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Karon gave us great service. Meal was great. Surroundings very pleasant. We were passing through and just called in. Thank you

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Lorraine C . 2024-03-27

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Karen provided excellent service, she was extremely pleasant and friendly. She was very attentive! I definitely recommend:)

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Happiness50136645518 . 2024-03-27

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Amazing service from the Lovely Karen, very polite and really enjoyed the food. All served hot and fresh and in a timely manner.

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Mandy A . 2024-03-27

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Our meals were very nice and Brett our waiter was very professional and joyous. He made our evening better. The restaurant closed a bit early

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Ellie M . 2024-03-24

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We came out for a bit of lunch as a treat and we couldn't fault any of it. The food was really good and the puddings were delicious, definitely coming back again.

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Katherine G . 2024-03-24

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Great food and excellent staff 🙏🙏👌👏👌🙏 a big thank you to all the staff and Karen P. Sunday dinner - going to Alton towers tomorrow.

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Robert M . 2024-03-24

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Fantastic food great. It was a shame waiting for everything. Not enough staff. Always waiting for a table. Drink 😍 Need bar staff more people on the floor.

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linda d . 2024-03-22

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Nice place to go to feed the family. Meals are well priced. Our waitress Catherine was a delight and very helpful when it came to the allergies within the group.

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Cheeky S . 2024-03-22

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Came her with my family after a great day at Twycross Zoo. We were exhausted and it was just great to sit down and eat dinner. A lady called Karen, who from what I could tell waited on every table, engaged with my daughter in...

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Tom J . 2024-03-21

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Excellent service and good food Karon P was a great host. All staff were very pleasant establishment was clean and tidy.

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Kevin M . 2024-03-20

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Good service by very friendly staff. Great value on the value meal deal . Visit often and never disappoints. The carvery on a Sunday is excellent.

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Lindsey K . 2024-03-19

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Very clean, friendly and lovely service from Karen and the staff. It’s a refreshing change to meet lovely happy staff which you can have a giggle with, makes it a nice environment. We had the trio of pies which I can recommend.

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Eoz25 . 2024-03-17

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Hannah provided great service, checked that I was happy with the meal and kept the drinks topped up, can't ask for more than that

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I6300OGpauln . 2024-03-05

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Delicious vegetarian options available. Our server, Karon, was very attentive, friendly and helpful with any questions we had.

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amticketyboo . 2024-03-05

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Birthday dinner. Staff very attentive and lovely. Karen looked after us. Great food and reasonably priced too. Thank you

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JaneyhBedfordshire . 2024-03-03

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Booked in to the Premier Inn for a 1 night visit and this place was next door so we were always going to pay it a visit. Service was excellent, food was good and came promptly which was a bonus for us as we were in a rush. Good value, nice place, recommend!

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Darryl B . 2024-03-02

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Great food , great service. Staff very welcoming. Lovely relaxed atmosphere, pleasant decor, plenty of comfortable seating. Recommended the lovely cocktails.

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Edward M . 2024-03-02

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Great hotel and restaurant... Good food and good drinks.. and service from Karon was exceptional... def will be back..

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Nigel F . 2024-03-01

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Great service from Karon P and a lovely meal. Short waiting time and a great chat with Karon and the other ladies. Thank you

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Emily k . 2024-02-29

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Another lovely two course lunch consisting of chicken wings/goujons/nachos, all very well presented with only a short wait, our mains consisted of smothered chicken/burger/steak and ale pie, were all very tasty, hot and thoroughly enjoyable. The staff here are amazing, they are all very friendly, and totally professional, we are always greeted with a smile, the staff are very caring, and nothing is too much to ask. We are regular diners at this restaurant, and we are always very happy with the food quality, and value for money. All front of house staff are excellent and very knowledgeable about the menus.

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jennysmearfree . 2024-02-29

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Lovely friendly chatty staff with well cooked meals at a reasonable price brought in a timely fashion in a casual quiet pub

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Climber791336 . 2024-02-28

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Very pleasant front of house staff from the moment we came through the door. Server Hannah was exceptional at her job, very attentive but not overly so. Would come again for sure

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Q342UNjamieb . 2024-02-28

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Dinner time food was really nice (trio of pies) and the service by Hannah W was fantastic. Would highly recommend a visit.

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aydan c . 2024-02-27

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We had Dinner and Breakfast here as part of the Hotel stay. Staff were very welcoming and friendly - they couldn’t do enough for us. Food was hot and as expected - it arrived quickly. Thanks for looking after us.

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Wendy H . 2024-02-25

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Came with family for a remembrance lunch for our mom. Greeted with a smile and service was great. Food was very good, no complaints

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Rose1957 . 2024-02-23

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I love Chloe, I think she is a happy beautiful person who made us feel very welcome. She definitely needs a pay rise cause she owned the place.

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Arran W . 2024-02-20

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Thoroughly enjoyed coming here. The food was lovely (and hot!!) and the staff were so friendly and helpful - especially Karen who served us. The staff make the atmosphere, and the atmosphere was great!!!

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melaniecol . 2024-02-20

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Me and my team spend month after month in premier inns around the country I can honestly say that chloe made this stay away a breath if fresh air Friendly, funny, accommodating and all around a great hostess #love chloe

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richard m . 2024-02-20

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Average-pie not great . Dry and not much filling . Steak ok??? Burger ok ??? Curry lacked chicken and flavour. !!!!!!!!!

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Nicola M . 2024-02-17

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Excellent Food and Customer Service, couldn’t fault Hannah W who was an exceptional waitress. Can highly recommend the Fajita Burger.

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Abbie C . 2024-02-13

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Brilliant service and food.. lovely atmosphere and lovely service from all the very attentive staff.. A star rating all round

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Sharon W . 2024-02-10

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Excellent customer service and quality food. Karon was very busy but remained courteous, professional and attentive, thank you for making our meal enjoyable.

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Tour01877081002 . 2024-02-10

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Karen was really nice really polite really nice food really good service every one was really nice you really couldn’t go wrong

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mya h . 2024-02-04

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Food was fab. Kids enjoyed their meals. Excellent service from Karen. Def recommend eating here. Very handy for those staying at the Premier Inn.

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jud796 . 2024-02-04

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Fantastic staff food well presented great atmosphere bonus didn’t have to do the dishes . Great for families . Good with my husband’s allergies.

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Alisoneru . 2024-02-03

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Good service, reasonable prices. Nice atmosphere. Shout out to Hannah, very good waitress. Took care of all my request, service with a smile.

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Eamonn D . 2024-01-31

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