The Coffee Shop in Tunbridge Wells

Busy as usual but staff aren’t as friendly as they used to be it seems. Food is so overpriced for what you get and not as good quality as used to be. With all that said it wasn’t entirely bad it was just average but we will be coming back. :)

Great place with beautiful decorations, the hot chocolate was amazing with freshly baked croissant. Highly recommended and will be back soon!

This place the staff are so rude and disinterested especially the Amelia one . It may as well be run by robots . It’s overpriced and dirty and dirty cups and plates everywhere . Not impressed

Very unhygienic. Popped in for a light lunch. The owner came across as very arrogant with sharp answers to simple questions. We ordered two sandwiches. He proceeded to make them behind the counter picking all the ingredients with his hands, no gloves. Answered the phone took money from another customer and carried on constructing our sandwiches tearing the mozzarella with his hands. We will not return. Apart from his lack of hygiene he needs to acquire a more pleasant approach to his customers.

We went for a darts game on super Saturday of the six nations. Everything seemed ok until the owner stole a hat literally off my head (which I bought from another Tunbridge wells establishment), kept threatening me and trying to force me to leave despite being larger and older than me. He kept stating it was his and repeatedly tried threatening me to leave. A thoroughly rude and uncomfortable experience, I tried to give this man patronage and he was unreasonable and rude and quite physically aggressive at every turn. The staff (aside from this man) were lovely, but as he was the owner I cannot endorse this establishment as he made me feel uncomfortable and unhappy, completely ruining the mood despite the fact I was a paying customer who had done nothing wrong. I would vote 0* if I could.