Based on 102 opinions finded in 1 websites
Based on 102 opinions finded in 1 websites
Nº 768 in 1309 in Cheshire East
Opinions
Had a wonderful meal in the club lounge, George was very professional and polite, I had the lamb which was delicious 🤤, was a bit noisy with all the golf members, but overall had a lovely evening , nothing was too much trouble.
Quest313693 . 2023-09-30
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Returning after a few years of not having visited, it’s a lovely hotel that we will return to again. Delicious food and drinks, only surpassed by the excellent service from Sue which was first class throughout the evening. We had the double cheeseburger and the buttermilk chicken burger, both were first class. The sundae dessert was generous to say the least, and also was amazing and indulgent in equal proportions. Looking forward to returning already!
Adam K . 2023-09-24
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I recently came back for a stay over. The mere as a whole is a little bit over rated but its still 5* and worth going to. The staff is the best bit! I had breakfast in browns where pam served me with another gent. Then met a colleague in the club lounge where i was seated by a you g gent called george. He really knew his beers! Becky the manager helped to make our stay perfect and i would recommend issy behind the bar for making all your coffees and another lady called henna who i had a lovely conversation with. I would recommend that you go especially for the coffee and the staff!
Steve C . 2023-04-25
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Excellent, friendly and helpful service from Bella & Martin. We had a lovely meal and they were very tentative to our needs
Mike J . 2023-04-05
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Lovely food good service great views by the window no reservation and we were made to feel very welcome. I also note dog friendly which is a plus for me we will be back.
Stewart Hanna . 2023-03-26
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Wonderful meal and drinks. Excellent value for money. Wonderful, helpful staff , especially George and Martin. Nothing was too much trouble very attentive 5 star. The Burgers were large and juicy full of flavor. Fish and chips very tasty the batter and fish was top notch. Great evening thank you.
Annie52xx . 2023-03-23
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Had a great afternoon. Very polite professional staff. Becky the manager was very warm welcoming. I questioned Becky about the Menu due to myself having allergies and she did a great job explaining the menu. My starters, main and dessert were well presented and cooked very well. The staff behind the bar, waiters and waitresses were very friendly and always had a smile on their face which brightened the room. Like to say thank you to Ali, George and Issy for the exceptional level of service.
Seburton3 . 2023-03-05
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Very poor service. Rather unclean not what one would expect from the website. Lots of the room amenities damaged / not working and staff pay little attention to resolving. If you are looking for a working weekend then a great spot to dabble in DIY, however a relaxing weekend you may wish to look elsewhere.
DavidR14814 . 2022-08-06
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We enjoyed a drink and some bar food in the bar, the food was very tasty and value for money, the service was very good and the staff was very polite and helpful. In particular Becky Moore was very professional and friendly and made us feel comfortable, she was very attentive to our needs and was very customer focused, I would certainly recommend you visit the bar and you will receive the same excellent service that we received over the two days we were there.
michaelTR2 . 2022-03-24
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Afternoon tea for my wifes birthday. Pleasant atmosphere in nice surroundings Staff attentive, specifically highlight Colin, nothing too much trouble, down to earth, had a laugh with him Kids fish and chips £7, not bad value at all
ello1974 . 2022-01-09
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The restaurant Manage, Colin Barlow, could not have been more helpful as I emailed him on numerous occasions to organise the event. On the day, he and his staff had pulled out all the stops and everything was there I had asked for and more. We had a lovely time in very convivial surroundings and the Sunday Roast in Browns Restaurant is awesome. If Colin was away dealing with other guests, Mark made sure we lacked for nothing. We were very well looked after and really had a wonderful time. Thank you all for helping to make my husband's special day so memorable.
Jane M . 2021-10-19
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Great outdoor heated terrace and comfortable indoor lounge. Yummy curry highly recommended. Excellent service. Thanks.
AnnieGConwy . 2021-06-27
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The staff are on it. Becky keeps the smiles and service up to SCRATCH. food simple filling and tasty
joshchristopher . 2021-06-06
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Great staff great food beautiful location. Darcey made the visit special and made sure that my sons 14th birthday was fantastic
Paul E . 2021-05-14
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Love it here, also love the fact you can service to the table with the click of a button. The food is always top knotch.
davenL2688FR . 2020-03-11
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Best team at Mere bar none! Always welcoming even when the place is rammed, managed well by Holly who is fazed by nothing and the Cajun chicken Burger and ribs are divine!
Jane K . 2019-10-10
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My wife and I regulary have meals in the club lounge. We find the place extremely friendly, the food is excellent value and the staff are very attentive. It is a credit to the manager (Holly) and her team. On our last visit we were...
td8560 . 2019-10-05
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A wonderful evening with lovely food and great drinks. Special shout out to Salvo & Holly for our amazing service, they made us feel extra special for our night here. Great with additional requirements and attending to all our needs.
KatieSquires . 2019-06-12
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We could not have asked for a better time. The service we experienced from Salvo and Holly to accommodate our specific needs and ensure we had the best time possible, was second to none! I cannot wait to come back.
Erika M . 2019-06-12
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Had a fantastic night here. The whole menu had the allergens clearly labelled so it was so easy to find something I could eat. Holly our waitress went the extra mile to make sure I had a vegan brownie as well as it wasn't on...
Rhea K . 2019-06-12
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Enjoyed a family meal in here after swimming. Admittedly not many in, surprisingly for 6pm Friday evening. Great table in corner window booth overlooking the lake, space for the highchair. Received excellent service, great food, the spicy chicken, well spicy and tasty, fish and chips...
travellalot011 . 2019-04-12
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Food was excellent! We had the Cajun chicken wrap with fries! It tasted so good. Lovely views and friendly service.
KEW30 . 2019-04-06
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A lovely place to eat, and plenty of fine options on the menu too! ;-) Staff were friendly and professional.
David M . 2019-03-09
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Informal atmosphere, has a buzz, with a wide selection of light bites as well as mains. We had our dinner here and had a really good selection of meals well priced and good quantity. The service was excellent and very efficient, would definitely return.
Jdmd2015 . 2019-03-01
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We had a warm welcome from the girls and gentleman on arrival, and the food was first class. Holly the waitress was excellent as nothing was too much tiubke for her. We had great cocktails after, made by Lewis the bar man. Will definitely be...
234glendae . 2018-11-25
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A good day & night bar, with good range of drinks and food options. Didnt dine here, but may be a better option to the more formal Browns restaurant.
andrewf403 . 2018-10-30
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On my last visit the staff were extremely rude and badly spoken really wouldn’t expect this from Mere. Especially for the price your paying there for better places to go in Knutsford.
Plattipuss . 2018-10-13
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I visited the mere tonight everything was lovely and taken care of until the food started being served. I accidentally walked into a waiter and he turned around in an extremely hostile way and said “watch where the f*** your going”. I let this slide...
ljwebster2018 . 2018-09-26
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This is the golf club lounge, with a menu mainly serving sandwiches and lite bites at lunch times. We had a variety of different sandwiches, all of which were very tasty, fresh and well made. Good place to stop off before hitting the golf course.
RobBos772 . 2018-08-14
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I had a wonderful afternoon with my closest friend on Wednesday in the Club lounge. Michelle and the food were a DELIGHT.
barbarasX4847PX . 2018-08-10
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We were staying at the hotel (which is just wonderful) and one night thought we’d eat al fresco! Sat outside and it was so relaxing, overlooking the golf course and it was so beautiful and peaceful! The tables & chairs are really comfy with a...
Wendy V . 2018-08-02
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I love The Mere the surroundings are picturesque and i had been a member for 2 years until finances unabled me to return.. My friend and i had lunch on a lovely hot afternoon outside.. we enjoyed the day but have to say a few...
Lorrainedemmery . 2018-05-24
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Just a little feedback for all of the fantastic staff within the club lounge, who offer consistently excellent service... a special mention to Oliver who has only recently joined the team, but has made an enormous impact with his incredible professionalism and approachability.
tabithakhamsin . 2018-05-19
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This was a gift from a family member. We were greeted on arrival and handed a towelling robe, towel and slippers. The robe and towel could have been a little softer and whiter. The back massage was excellent and the facilities on offer are very...
di_bennett . 2018-04-25
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We popped into The club lounge and bar at The Mere following a round of golf. The staff were very friendly and the took our drinks order at our table. There are great views looking out over the lake. It was fairly busy but the...
Oli_M_1980 . 2018-04-04
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service very slow, calamari and onion rings were very heavy, batter thick and cloggy. cheese bread was average. Fish and chips ok but nothing special.
Sylvia004 . 2018-04-01
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Excellent Sunday lunch, Excellent service. Would recommend.Many thanks to Rachael and the restaurant staff.
Marion L . 2018-02-04
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Excellent Sunday Carvery enjoyed in the Club lounge, choice of beef or ham with all the trimmings, glass of wine and a choice of a variety of sweets.
Jim B . 2018-01-28
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Great 2 day visit in which we ate and drank in the Lounge. Good food and drink. Well looked after by all of the team. thank team Mere
Mark D . 2018-01-01
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would really like to thank the chef and Jessica for making are dinning in the restarant exta special it was my husbands birthday and the chef made a little cake and Jessica brought it out thank you both for making my husbands dinning extra special....
Patricia J . 2017-12-29
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Unfortunately my Husband and I only stayed for 1 night but this hotel was fabulous with excellent customer service throughout, the hotel is beautifully decorated and our room was beautiful too. A great place and we would love to return.
Donna D . 2017-12-04
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Great cocktails. Friendly service and lovely relaxed atmosphere. Perfect place to finish off your evening
ellmos . 2017-11-14
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JUST had a fabulous afternoon tea. We were celebrating my friends birthday, and the staff presented her with a 'Happy Birthday' selection of chocolates and chocolate dipped strawberries!!! What a lovely 'touch'. We had a lovely relaxing afternoon. The sandwiches, cakes, and the scones were...
Carol L . 2017-10-26
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I was bought a pamper package for my birthday. We attend the spa for two treatments and afternoon tea. The facilities were very good, they have a swimming pool, hydrotherapy, and a thermal suite. After using these extremely clean and comfortable relaxing area we went...
N4091CWkarenc . 2017-09-07
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Excellent attentive service staff small gifts left on our table for each one of us, which I thought was a nice touch. Started with cocktails, great choice. Quality of food was reasonable although we felt the portions a little large. Good selection of wine. The...
Mankymates . 2017-08-29
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The menu is not very extensive but the food is cooked well I recommend the steak the chef knows what he is doing with the steak it was so nice I had it twice
rendalb2017 . 2017-08-10
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Incredible food and service with an amazing atmosphere. 6 of us had a meeting at took the booth overlooking the golf course. The service was good, the menu was vast and importantly the food was fab. Great meeting venue.
dubai20101 . 2017-07-25
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Staff are brilliant at this place! Great at their job - good conversation, happy to help and go the extra mile, always have a smile on their faces!
Zoe C . 2017-06-27
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As a member of the spa here I have been over to the club lounge on a few occasions and each time the service is quite poor. However this review is specifically regarding my last visit. The atmosphere in the lounge is very nice and...
cheekymonkey777 . 2017-05-22
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Nice bar, relaxed, informal, ipads as menus very techy. Food was lovely, nachos were giant but delicious but for me id come back for the cocktails alone especially during happy hour. Amazing
james h . 2017-04-13
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My gf and I had a recent trip to the Mere, and for our Saturday night we wanted a relaxed, informal night. So we came to the Club Lounge and got just that. Really good value prices on food and drink, with a good selection....
matte532 . 2017-02-13
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Decided to have something light and ordered their assorted filled barms, which were excellent. Also had their speciality teas, which were superb. Friendly staff and well worth a visit
fydell . 2016-11-24
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Food fine and service good but menu limited. Associated restaurant was closed on the night of our visit.
david F . 2016-11-06
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Used this restaurant as part of golf package. First experience was need for a quick lunch prior to golf round. Like other reviewers had to chase staff despite there being only another couple in the room. Staff seemed too busy doing other stuff / chatting...
896lindsayw . 2016-10-27
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Ate with friends as part of our stay. Ultimately its a golf club lounge/bar so full of golfers and geared towards catering for them. Views are pleasant, staff were pleasant, menu standard and limited. Food was well presented, exceptionally large portions and it was all...
Steve A . 2016-10-11
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Visited for our daughters birthday treat and had a very enjoyable experience. The staff were very accommodating and friendly and they looked after our 2 year old granddaughter with the same level of attentiveness that they showed the adults in our party. Really enjoyable afternoon...
Mark U . 2016-09-24
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Disappointing afternoon tea and inattentive staff. We were left waiting for ten minutes to be seated despite us being the only people in the restaurant. Once sat down we were not attended to so much so that we had to get up to find someone...
GastronautsUK . 2016-09-08
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Visited end of July for anniversary, hotel absolutely fantastic along with service at reception.... However... We encountered possibly some of the worst service we have ever received when trying to enjoy some casual food and drink in their club lounge and bar, we had reserved a table however on arrival we found that they had 'lost' our reservation leaving us to find our own table.We rang the service call bell 4 times in 30 minutes but to no avail. We had to go to the bar to order our drinks and then again to order food, in 45 minutes nobody approached our table, we ordered a bottle of wine and were told it would be delivered to our table, after 25 minutes we had to go to bar to collect ourselves as nobody arrived with the wine despite the promise of staff. Despite spending over 90 minutes in the bar we only enjoyed 2 drinks due to the length of time waiting for service. There was a table outside that seemed to have all of the staffs attention. We got the impression this table was of high importance to the lounge. This unfortunately placed everyone else in the lounge at the bottom of any of the staffs priority. Staff happy to help golfers with clubs coming in out of the rain. A real sense that this place is all corporate with no care for the general public enjoying what could be a fantastic place. Couple opposite us waited 20 minutes with no service, eventually walking out. Passed on our feedback to resort with a generic reply of 'we will pass the feedback on' unfortunately judging by our visit, the venue is just another falling into that generic golf/country club resort who fall at the knees of the biggest corporation offering the most money. If this is what you're after then their are plenty of this type of resort popping up all over the country in the last 10 years for you to choose from, this one is just like the rest. Spend your hard earned money somewhere catered for the regular person. Highly disappointed.
GLodge11 . 2016-08-28
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After playing golf on Sunday afternoon , I was looking forward to joining my wife and children for an evening meal in the Clubhouse. Unfortunately it was a very unpleasant experience, firstly the waitress seemed to have forgotten to bring her smile to work ,...
BillieJean63 . 2016-08-22
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The view of the course is lovely but it was mostly blocked by people headed out to golf, the carts, etc.
Angela H . 2016-08-02
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Arrived in the busy, very hot lounge only to be told they did not have my reservation and looked puzzled. I could go to my roon and get my ipad to show the waiter my booking online but at this point started to believe me!...
Rod H . 2016-07-28
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He querido visitar la mera por un largo tiempo, después de la reunión uno de sus gerentes de ventas en un evento de networking. Así que decides ir a almorzar un sábado por la tarde en el Salón Club. Sinceramente, nunca he vivido algo así cuando se trata de servicio. En primer lugar, a pesar de tener tres personal en el piso y con la espalda dos permanente a la puerta no nos saludó. Cuando finalmente lo cogí una mesa, mi tarjeta de débito estaba muy rápidamente para comenzar una ficha (este era el único eficiente parte de la experiencia) tienen una cantidad ridícula de alta tecnología artilugios que francamente no mejoran la experiencia del cliente. Tabletas de ordenador para menús y botones para el servicio (que no funcionaba). Pedimos un té verde y agua de soda con cal. Tardó 20 minutos para las bebidas. La espera era tan mala que no casi salir en este punto especialmente mientras el personal y "trajes innumerables" eran simplemente alrededor y literalmente no hacer nada. No conseguir la atención de un pesebre supervisor/a ver si me registro para nuestras bebidas luego caminamos a la derecha al salir de la habitación, y ni siquiera ir al bar para comprobar en ellos. La comida llegó que no sirve hamburguesas con el más barato descripto bollos de pan. Para ser justos a los chefs no creo haberme satisfecho como yo quería comer y salir de allí. Cuando terminamos la comida que pedimos la factura. Tras otra espera una factura por más de cien libras llegamos! Tuve que esperar a recibir la atención de los empleados se desplazan para conseguir factura correcta. El camarero entonces tomó mi tarjeta de débito en un viaje alrededor del bar y las habitaciones en la parte trasera, para finalmente aparecer de nuevo con otra cuenta de £70 que claramente 4 abarca y no dos. Y tuve que decirle al camarero lo que teníamos para comer y finalmente a pagar! Una vez que pagué yo pedí hablar con el director y el camarero al instante respondió "es debido a la mala atención?" hablé con el director y explicó nuestra experiencia y eran una muy buena escucha e incluso fue tan lejos como mi tarjeta y datos de contacto y dijo que alguien se contacte conmigo en los próximos días para informar cómo iban a mejorar el servicio. Este es impresionar y sentí que me había sido realmente escuchada. ¿adivina qué? Ha pasado un mes y no de la mera contacto que es vergonzoso en mi opinión sólo. Yo estaría tan enojado si yo era miembro del club allí y sinceramente creo que necesitan invertir en algunas de gestión y capacitación de personal en vez de tecnología una tontería. Conclusión evitar evitar evitar!
FoodieUK16 . 2016-07-22
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当日はテラスでBBQパーティーをやっていて、我々の食事は遅れ気味。まあ、お酒を楽しむ余裕があったので何とか凌ぎました。食事を楽しむなら、レストランの予約を忘れずに!
Yuka N . 2016-07-14
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El bar de los miembros en la mera esta noche no era impresionante. Pésimo servicio y nuevo personal no parecen tener ni idea de qué hacer. Pedimos tanto a té y teacake llegó 20 minutos después de las bebidas. Sólo teacake en el plato, no mantequilla o mermelada, a teacake. El exterior estaba sucia con una bolsa de plástico cerca de la puerta y varias colillas de cigarrillos en el suelo. Me alucina cómo este sitio puede ser clasificado como un hotel 4 estrellas como se merece la clasificación. Doble sobre personal es excepcional y no me sorprende. Ciertamente saben cómo cobrar ninguna disculpa por nuestra grave el servicio. Como dos niños mujeres simplemente invisible e ignorado y pagamos £9.50 para la experiencia!
Tilly1949 . 2016-06-18
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Lovely bar with great views over the golf course and the lake. The outside seating is great in the nice weather. Great service and friendly staff. Entertainment was provided the evening we were there, which was great.
G E . 2016-05-19
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Nos quedamos con ganas de relajarse después de un duro día de trabajo, pero nos quedamos muy decepcionados por la noche en el bar del club. Pedí un club hamburguesa y mi marido pidió una ensalada de caballa. Después de un largo media hora mi marido fue dado de pescado y patatas fritas y me dieron un seco y sobre burger cocinados. El pescado y las patatas fritas eran reemplazados por la más pequeña, ensalada bowl tamaño cuestan alrededor de 10 libras. La hamburguesa era insípida y tenía una capa de queso correoso. Las patatas fritas (que no necesita) eran el único remotamente agradable comida en el plato. La "pila" era 3 rebanadas ensalada de tomate y esponjosa de un par de bits de perritos lechuga pegadas con un palo de cóctel.
sueandmichael14 . 2016-04-14
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Variety of seating areas, including outdoor options enjoyed as weather was mild and sunny when I visited. Table waiting on staff generally all friendly and food was excellent
JackieB100 . 2015-10-11
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I have dined here on a couple of occasions and find the quality of food to be quite good. I have had the cajun chicken salad (highly recommended) and the pizza (rather small so don't order if very hungry). The restaurant overlooks the lake and provides good views in the summer.
ExploreAndDiscover10 . 2015-09-09
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waited 2 hours for a pizza and club sandwich when we asked if the kitchen was busy the reply was "no why have you ordered food" said we couldn't wait any longer when they promised a further 15 minutes decided to stay, they offered us a complimentary coffee whilst we were half way through our bottle of wine - so declined, asked again after a further 30 minutes then we finally got served, my hubby asked for a double espresso and 2 black americano's arrived I explained the request was a double espresso then was told ah well we can have one each…..(disgraceful !!!!) then we requested the bill and got 2 bills and were charged for both coffees, we are members of the gym so when you are paying in excess of £2,000 a year you expect quality….
FILLYFOG . 2015-09-07
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Peroni on draft, a huge sky sports screen and comfortable airmchairs. If somebody hadnt woken me up I will still be there now.
Nick R . 2015-09-04
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Im sure its no reflection on the rest of the hotel and spa but the staff at the bar were very pushy. The yound lady behind the bar was very nice, the team on the floor however were terrible. Our group were asked if we would sit down and we were ushered around the back away from the bar and view. None of us were in the mood to sit down so we all returned. This obviously put the staff out. They attempted a few more times to sit us down until one of our party had to tell them that those of us who would like to sit down will sit down, and the others who choose to stand will stand. Very odd that was a first for me.
Antony P . 2015-08-21
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Great location to sit outside and overlook the golf course. Fish and chips were good but the worst chicken caeser salad in a very long time.
DiscerningLadyCrewe . 2015-08-19
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We came here for my daughter in laws 30th , there were 10 ladies ,we had such an amazing time , we all had treatments which were amazing and afternoon tea .The treatments were very relaxing and all the ladies enjoyed themselves ,was amazed how they got us in within the time frame.Staff were very good and attentive, my daughter is pregnant so they made sure she still could have a treatment .We relaxed after in the pool and then went for afternoon tea, was really nice but thought the scones were very crumbly and would have like one nice size rather the two very small ones .The staff were really good all in all a fab day would recommend this to anyone who wanted a chilled out day .
47trish1960 . 2015-07-05
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Very noisy on a Friday night but added to the atmosphere. Great Tuna salad cooked to perfection, would recommend to anyone.
flossythesheep . 2015-06-15
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always good food and a terrific wine list to choose from. Staff are too slow on the uptake and don't check the room for needs but otherwise would get top votes.watty
Watty5657 . 2015-05-20
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We ate here when staying the night in the hotel. The staff were friendly and helpful and the food was very well presented and good quality. We did not wait too long for any of our courses and staff checked to ensure everything was OK. Menu is reasonably extensive and one of us ate the daily special - in our case chicken and leek pie and it was very good.
Douglas A . 2015-05-19
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We went to Brown's Bar at the Mere to celebrate our wedding anniversary, while the meal was fantastic the service left a little to be desired. Everyone was served breads to start - we weren't - we also had to fill our own wine glasses & we had finished our bottle of wine before the main meal arrived.
Jim B . 2015-04-22
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Liked the food, comes from same kitchen as BrownsStaff very attentive, bar area a little scruffy, needs updating, like Browns and reception area
Tracy T . 2015-04-08
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My partner and I were incredibly offended by the staff at the golf club bar. We chose to drink their for it's outside area, however, upon arrival, when we asked for a drinks menu we were given looks of disgust by the waitresses who told us there was no such thing as such an exclusive bar. Despite this oddity, we decided to give the bar a chance so ordered some drinks, however, when the waitress came over with them, she also threw the bill at us. It might just be me, but isn't it usually custom for a customer to ask for the bill? Rather than the waitress deciding how many drinks you are to have. We noticed that none of the other customers were treated in such a disdainful manner, and we even overheard this same waitress ask another couple if they had a hotel tab. We too, had a hotel tab, but were not asked if we did, as we clearly didn't look like the types to have one.I was extremely upset by our treatment and burst into tears because I felt so unwelcome and judged so harshly. Just because I had just come from the spa and had casual clothes on, I believed the staff deemed us as beneath them, and not worthy of their time. Due to this hostile treatment, we hastily drank our overpriced drinks. But not before this same waitress had another opportunity to insult us. When my partherwent to pay the bill, she implied that his card wasn't working (probably because she thought we didn't have enough money) and proceeded to snatch the card machine from his hands repeatedly when she saw that it wasn't working. Eventually, she realised that this was because the card machine itself had broken, but obviously we didn't get an apology.We were utterly dismayed by the staff at the country club. They clearly judged my partner and I from the outset based on our appearance. What was particular upsetting was that the other customers in the club were being waited on hand and foot, and not one of them had been given their bill without asking. I just do not understand why the waitress did this when we were paying customers who deserve respect just as much as the next person.All in all, if you are visting the Mere, avoid the golf club's staff at all costs. Unless you're dressed in chinos and loafers, in which case you the staff may treat you more kindly just because you fit in.
p m . 2015-04-07
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Perfect! Excellent service and excellent food. We wanted a cocktail and they had them brought through from the hotel for us. Food was exceptional!
emma b . 2015-04-02
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Good meal after a day of Golf, it is everything a good class of Golf Clubhouse should be. Plenty of choice with very experienced staff on hand
Lingmellcolin1649 . 2015-03-17
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Stayed here last night. Had afternoon tea here. Good views over the lake.Good menu choice for midafternoon, busy with golfers finishing there games. Good, but nothing special
mike-chambers . 2015-03-08
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Absolutely fantastic not a complaint to be had, staff extremely friendly and helpful especially Ian Berry Manager in the Golf Shop, Jayne overall manager and Danny in Browns restaurant
happydroylsden . 2015-03-08
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Good choice of food, presented very well, although disappointed with my meal pie was very over cooked and tasteless, was given a full refund. My husbands steak burger was very good and he thoroughly enjoyed it the hand cooked chis were amazing.
lizzy41black . 2015-02-16
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Had a works Christmas party here in January in one of the function rooms. Staff were friendly and helpful, food was OK. Drinks prices were very expensive and couldn't taste the vodka in my coke so a bit disappointed but the atmosphere in both the function rooms and the public bar areas worked well for a party and we had a really great evening.
Dazzoh11 . 2015-01-26
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Really nice bar with lake view. Good choice of snacks and meals. They have 2 menus and specials too.
JB1264 . 2015-01-22
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Food and service were great at every restaurant. We ate in the club lounge and in Browns.Can't wait to visit again
jlal43 . 2014-10-06
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OK,,,,where do I start from. I have been to this resort at least 20-30 times. Last year we went there for new year party.Everything usually perfect. delicious food, nice atmosphere, staff, location. I go there usually with my wife to get away from the city and enjoy relaxing lunch or dinner.I have not been there for the last three months may be, but today we went for lunch. I must say I was so humiliated and felt embraced when the waiter requested our credit card to bee kept in safe locker behind the bar before we order. The reason is because we are not members and we were not guests there.As a business traveler I have been to so many places around the world. No one ever asked like this!!!!! Hotel managers need to look at this policy again. Also is it legal for them to keep hold of my card while we there? Does their merchant payment provider know this? if a fraud commited on my card can they be responsible? Before judging customers, did u run CRB check for your staff so they are trustworthy to handle cards in these SAFE LOCKERS???? I feel we have been treated like thieves and hotel policy shows no respect what so ever.Even if thy had problem with non payers in the past, it is not an excuse to penalize every one else. why do not you have a notice on the door saying this? Good luck with this policy but I only see you loosing more customers. and I only stayed because I promised my wife a nice lunch out and did not want to ruin the day for her.
Ha A . 2014-09-19
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This is a sports bar connected to the hotel , but for all that you get laid tables waitress service with supper friendly staff who can't do enough for you!The food came out perfectly timed as we had two courses my main was fish chips just lovely with thin crispy batter .And i got to watch the football !!!!!!!!!!!
ButlerInService . 2014-02-03
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Always fantastic pic service and wonderful fresh food and reasonably priced in fabulous and very pleasant surroundings.
hubz72 . 2013-12-20
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We had our works Christmas party here. The food was poor (incorrectly seasoned starter, dry main with a curious orange sauce that claimed to be red wine jus, overly sour desert). Service was poor (no table service for drinks at dinner!). Finally, the bar was overpriced (£5 for a substandard pint of lager). Surroundings were nice and the guy at the front door helpful, but I'm struggling to find any other positives. Won't be back.
Matt C . 2013-12-01
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Found the staff had a "could not care" attitude and the bar lacked any atmosphere. Did not bother to try a second time and went into Knutsford instead for a good night out.
Paul W . 2013-09-04
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Disliked : Service and food - both VERY poorLiked : View from the extension / conservatory part of the Bar.
eggsy_U . 2013-04-30
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Great place for any function. The staff are lovely and really helpful. Impressive range of cigars and drinks. Piano lounge is great and the whole place has a warm atmosphere.
TheBaboo . 2013-04-09
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After a great round of golf we retired to the club lounge for a well deserved dring and a meal. Totally refurbished with a stunning patio looking across the golf course and the mere to the stunning homes along the far side of the lake.Our drinks were fine, the Guiness drinkers said it was a good pint and everyone was happy. The food menu is two choices a set meal and an a la carte we went with the set meal and were totally satisfied with soups and spring roll starters, then for mains we had the smoked haddock risotto, cooked perfectly and one guy had the beef pie which he said was excellent.The plumb and date sticky toffee pudding smelt great on the table next to us, but we all resisted!!!After a day working hard on a course away from the office the the Club Lounge is a haven of excellence at a superb golf,spa and hotel resort.
Ian C . 2013-04-09
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We liked the atmosphere in here and the menu selection was extensive. All four of us had a different starter and they were all good. My husband and I each had the fish and chips for the main course and it was truly huge fish - really big! Our daughter had the duck wrap and her fiance had the mixed grill which was, again, a very large meal and he said it was delicious. We all had a lovely evening and would definitely choose to eat here again.
scorching . 2012-12-07
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Eat in restuarant on friday night from set menu deal.We had 2 courses at cost of £26 per head. The food quality was very good, well presented,pleasant knowledgeable staff with piano player (very good) playing throughout the evening. Main courses of beef and cod really good and plentiful,but was slightly disapointed with starters, not the quality but the size.Restaurant is lovely with nice bar area but we are not sure whether the restaurant lighting is romantic or just dull. Overall would visit again with the food being the winner and pleasant staff.
IAN O . 2012-11-25
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Recently attended a wedidng do here. Looked nice from the outside.The dance floor was far too small to accommodate all the dancers, and the dj was set so loud apart from a small segment it was impossible to talk. The bar area looked grubby and was understaffed. The food for the evening do was mediocre. Im sure the charges didnt match this. The toilets were clean and overall, the place looked cared-for.
Jeannie S . 2012-09-16
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275 Opinions
We were overcharged over £200 on New Years for a group meal which was accompanied by poor and slow service, warm beer and mediocre food. We’ve been in touch with management multiple times regarding the overcharge and get a false promise of “it’s on its way”. The 2* is irrespective of the imbalance of money and solely based on the entire dining experience.
533 Opinions
This is a really great pub to eat at . Service was first class Food was really really good food , fresh flavours , very tasty and great value. Not over priced , not rushed Great atmosphere
599 Opinions
Attended here with friends for an evening meal as part of a group of 11 and the service by Niall was outstanding. We had the evening meal and breakfast package from the premier inn next door and very good value for money!
44 Opinions
Had the Lunch special must say it was ten out of ten ! lovely varied menu something for everyone all cooked to perfection , the service from the waiter was superb. We all enjoyed it and will definitely be back !!