The Clock Warehouse in South Derbyshire

Great food, lovely relaxed atmosphere and the staff were fabulous, Carolynne was friendly and patient when we were too busy chatting to decide on our order. Would definitely come here again!

Carolynne E was an amazing host thank you so much

Served by a gentleman called Ashton, quick and efficient service. Lovely food and very accommodating. High end food quality, would highly recommend. Attended numerous times and never been let down

Had a great time. Was served by Lucia. Food was really good.

We were greeted by Carolynne and shown to our table. The drinks were ordered and arrived quickly. The food arrived and was of a great quality. We all enjoyed and had a great evening. Thank you

Delicious food, great service. Value for money. Definitely recommend. Carolynne, absolutely fantastic - tasty food! Thank you all for your hard work making our meal enjoyable.

Lucia was an attentive waitress, thank you!

This is a beautiful venue owned by a chain, don't expect "gourmet" but the quality is good for the type of pub that this is and the service was also good. Carolynne (front of house) and Ryan (chef) were really helpful in ensuring that all dietary needs were met and made the difference between a "meh" visit and a very enjoyable one. Top tip - vouchers are sent out if you register for updates which make it better value.

Everything was great except for the time taken to wait for our food and desserts. The setting is great, it was nice to have disabled access to the room downstairs. The staff were lovely and helpful. The food was good and original. It just took too long to come.

Great service and food was lovely.

Sorry to say, this place has gone down hill. Pedigree was not at its best. They seemed to be short staffed. When the food finally arrived my medium steak was well done and very tough. The chips were great though! J My wife had Mushroom soup which was not very tasty and the ciabatta were tough. It spoilt what was a birthday meal.

Carolynne was the perfect waitress and looked after us very well !

Waited ages to be served. Staffing issue by Corporate owners. Small dog friendly area inside. Least busy of all the pubs in the village.

Wonderful service by Carolynne and the chef Nathan served us a superb Sunday roast. Thank you so much

Our waitress was very friendly and helpful. Her name was Lucia.

Food was very good. Think we arrived when some staff were on a break, but didn't wait long to be seen too.

Excellent service from Caroline and a really great roast lunch from Chef Nathan

Spot on with food allergy awareness. A little too pushy regarding additional side dishes, we ended up with too much food.

Nice simple pub - Lucia looked after us.

Lovely meal, fabulous attentive service from Carolynne, Lucia and lovely Abbey

The staff were lovely. We got drinks instantly, no waiting around. The food was really nice and fairly priced. Lots of choice. Carolynne served us the majority of the evening and she was lovely and was always around if we needed anything

First visit for me ,definitely be going back

The atmosphere of the clock warehouse is friendly, inviting and welcoming, so lovely infact I forgot I was in the midlands, but instead back home in the cotswolds countryside. Carolynne's customer service was exceptional as was our food cooked by Josh. Thanks for giving us such a great experience, we will definitely becoming back.

Lovely place and food, Carolynne and Josh were superb.

Stopped at the Clock warehouse Saturday in our Motorhome. Had a lovely meal. ( Kebab). My partner had Sea bass. The pub became very busy. At no time did the staff become fazed by how many people wanting food and drinks. Very impressed. Like a well oiled machine. We’ll definitely be back in the near future. 👍. Martin and Michelle.

We always have a lovely experience whether a lunch or evening meal. Food is lovely and service very good. It’s always difficult to choose from the menu as everything I’ve eaten here is yummy. Tonight 14th Nov, Carolynne took good car of us

Carolynne and all the staff were superb, a very warm welcome and impeccable service. The food was nothing short of outstanding and the poretti was equally delicious.

Fabulous Team here and Dan, the manager. Great food, lovely atmosphere and efficient friendly service. Love it

1 hour wait for food people came in after us received food before us. servers were allocated to many tables each instead of trying to serve everyone we would not have had 3 servers waiting on us and not knowing who had ordered what. Lots of items on menu not available Maybe reduce the choice so at least you have a chance of having something to eat. Having visited before not much has changed to be honest.

Excellent food and service. Found us a dog friendly table as I’d originally booked in the dining area

very good staff were pleasent and polite

Very good service, they found us a table quickly after another place lost our booking, Lucia was very efficient and took into account that we needed to get to the theatres on time. Food was very nicely presented

Always good and Sharron looked after us in a very friendly and professional manner

Pretty mediocre , the food wasn’t the best to be honest probably could have had a better burger from McDonald’s and for the price you pay I was expecting a bit more. Besides that the atmosphere was good but I overall just think it was mediocre not saying I wouldn’t come back

Great Sunday lunch, lamb shank just melted in the mouth. Beautiful apple and cherry crumble. Lovely cocktails. Our waitress Carolynne was very attentive and the service was great. We will be back again very soon!

Had a great meal with great service from Lucia

We visited the Clock Warehouse in Sawley for the first time yesterday happened to be over lunch time so we had a choice of their set priced lunch menu or the main menu. What a fantastic experience we had lovely staff who work so hard and nothing was too much trouble. The food was in our opinion exceptional I had the Halumi Kebab best I’ve ever had so full of taste and my wife whose celiac had a wonderful choice with her own menu again a lovely meal. We also decided to treat ourselves and have a desert again what a choice, my wife who normally has a limited choice as a celiac also pleasant surprise with lots more choice. We will definitely be back and recommend to our friends well worth a visit.

The food wasn’t as good as I hoped it would be ordered a Sunday dinner and the roast potatoes were rock hard they offered me Some more still very hard not nice at all couldn’t get my fork through any of them! Disappointed 😭

Food great delivered with great service by Carolynne and Lucia

Beautiful food. Friendly staff. Good prices. Does get busy so best to book a table.

Stayed overnight in the motorhome, and the food was excellent. Lovely pub within a fantastic little canal village

Very friendly service and quality food

It was very unclear as whether there was table service all through the pub. Having visited The Stepping Stones at Ashbourne the night before I assumed The Clock Warehouse was the same. I booked the Bar area but saw that a table appeared o be available at the full length window looking out in to the canal. My elderly father asked the young lady in The Dining area if we could sit there and she said she didn't see why not as there were no visible Reservations on any tables. We were just about to sit down and the other young person (who was later waiting tables) came over and said " the manager has asked me to tell you to sit elsewhere as this table is reserved " I said " well we were told we could sit anywhere when we arrived and also when my dad asked and there is no Reserved sign on this tables or any other tables" the young person said "well I'm sorry but it is taken" asked where we could sit and he said that we would have to wait while he checked with the manager. We eventually sat at the table next to the one we wanted still with a partial view of the canal. The young lady came and took our drinks order it became very busy but she was really attentive to me and my Dad and the other tables she covered. The drinks are pricey but the food is good.

Carolynne was very friendly and efficient. ☺️

Excellent curry and lasagne meals good diversity of menu. Especially nice scenery ie long boats canal ducks ect price not bad lovely waitress service.

Lovely food lovely place and staff - especially Carolynne :)

Arrived and was met by a chap at the desk. confirmed we had a booking and headed to the bar, where we waited, the waited some more - odd because the person at the desk could see us and the pub was not busy. Did eventually get seated and waited on by Lucia who was friendly and helpful. My meal was excellent (mac and cheese). My wife had the fillet of fish but found bones it. Our friend had a vegetarian dish which she said was tasty.

Service and atmosphere were very good however the food was not quite as good as was hoped. The plates were hot but some of the food was semi warm. I ordered a medium rare steak which was unfortunately more well done. The beef dripping sauce was very good however! The steak and ale pie was also very good so I recommend that over any other dish. Lots of parking available outside which is good.

We had a lovely meal. Food was tasty, especially the steak and ale pie. The service by Lucia was excellent. She couldn’t have looked after us better.

Great place excellent staff and great real ales 🍺

Had lunch here with friends. They have a good menu and staff were very nice. Going there again soon.

Family meal for 14. Everything was set up appropriately along with requested high chair. Food and drinks ordered and delivered promptly and good quality. Overall good experience and would recommend to others and also use again for similar occasions

Fantastic food with amazing service from Lucia and Carolynne. 4 time eating here and food and service was the same. Highly Recommend

Absolutely lovely atmosphere, never felt rushed, staff were very attentive. Lucia was a brilliant server, polite and made the experience that much better. Definitely will be returning again.

First time that we have been to the Clock Warehouse for many years. Lovely relaxing lunch and thanks to Lucia for her great service.

Great meal and service, thank you Lucia!

Great food and service! Thanks Ashton!

Lovely place. So pleasant, friendly and well presented place with good quality food and drink. Will be back many more times.

Nice atmosphere. Friendly staff. Great menu. Service was average- very friendly but not that attentive

Excellent service from everyone - especially Lucia who was so so lovely and helpful! Would definitely recommend :)

Lovely meal with the family. Great and friendly service from Lucia. Great atmosphere. Recommended

Excellent first visit for food. Will definitely be back.

A superb location adjacent to a busy historical canal and marina. A delightful multistorey building. However, a lone waiteress/bar server meant that service was extremely frustrating and very poor but worse was to follow. No beer! I was offered a range of foreign lagers but being over 18,² I am allowed to drink English beer. We settled for halves of Gunness and a lager, perused the expensive food menu and then left. A very disappointing visit and one that will not be repeated. We spoke with another visiting couple who were of a similar persuasion and who also departed without dining. This should be a wake up call to the management.

Initial impressions were good, we were welcomed and shown to a table however that is where the positives ended. We ordered a sticky wings starter which was cold, a mixed grill, which turned out to the only meal ok, a steak ordered medium which when you cut into it was pouring with blood, I know medium will have some blood but this was more on the rare side, a portion of onion rings, which never turned up, and a gammon steak, which was also cold, presumably due to the hour wait for the main courses to arrive. We have heard good comments regarding this establishment, however ours was nothing short of disappointing. Based on this experience we are unlikely to return anytime soon. On a final note, the staff were friendly and polite.

I booked a large party for my husbands birthday, everyone preordered food and was to pay seperately on the day. I expected the usual mess up of orders as I have experienced at other venues for large events, but was pleasantly suprised. The whole night was extremely well organised, the orders were carried out timely and efficiently. When one small part of the order was missed, it was not charged for, even though they did get it, just a few minutes later! I couldn't recommend enough. Staff were amazing and they were extremely accomodating of the children in the party, who were not exactly quiet once they got bored with the adults. Best party experience I have had!

A very accommodating place to dine, couldn't ask for better food, both quality wise and portion size! Carolynne who served us was very attentive and helpful! Will be back!!

Carolyne was fantastic, five star service and food

Carolynne and her team gave us excellent service when our large group went to the Clock Warehouse for lunch. Excellent service and excellent food

Fantastic dinner! Service was friendly and swift. Our party greatly enjoyed their meals. The steak and ale pie was superb, as was the cheese leek pie. The halloumi fries were also a hit. They were accommodating to my wife's egg allergy as well. Thank you!

Although they were busy we were well looked after

fantastic dinner, just needed to be a bit hotter. One member of staff was great her name was carolynne.

Excellent service and great lmeals

Incredible Sunday Roast! The cheesecake was divine! Great front of house team Lovely location

Really nice experience for 1st time visiting. Dealt with by Carolynne who was helpful and professional. Although I forgot to use the 30% discount voucher off the mains but was very satisfied with the experience. Excellent food and lovely venue

Great place to eat, lovely atmosphere and setting. Carolynne our waiter was fantastic. Thanks for a great meal

Nice place for a drink and catch-up

Visited as a family on a Saturday night, we have not been for a while so was looking forward to visiting again. On arrival we stood at the desk waiting to be seated, the staff member had her back to us browsing on her laptop at the table, another staff member walked over to the table and sat with her, didn't acknowledge us whatsoever. Waited a few minutes before one of them actually walked over, not overly friendly at all. Ordered our food, my daughter has a nut allergy and I must say the lady waiting on tables was very good, offering to change cutlery etc. Food came out quickly and was very nice, however, kids mac & cheese was a tiny portion which was disappointing.

Seated promptly, service quick and efficient. The food was good and standard portion size. Coffee liqueur was slightly disappointing as it would have been nice to have it severed as floater coffee and could have been warmer. Quick and easy to pay the bill without being pressured in to giving a tip.

Food was delicious as always. Bonus was having the 30% off voucher.

Carolynne was a lovely host and couldn’t help us enough. Food was amazing, we had a lovely evening

Revisited with a friend. Not enough staff working. Was sent downstairs and told no table service available. Staff were rushed and hassled. We decided to leave due to my friends' mobility issues. Disappointing.

Thanks Carolynne for looking after us.

A number of issues occurred. The portion size for the signature burgers was too small (childs size). The value of onion rings (£1.50) for 3 rings was ridiculous and should have been added to the burger mains by default. £16.99 for a signature burger meal in other establishments is far better value for money. The other 13 meals came out at different times, one meal was forgotten all together. Menu items within a meal had changed without notice, meal delivered, items changed. When raising with the server, they were rude and didn't take feedback well, had to call manager. In the toilets the hand soap is mounted on mould! Whilst I was in the gents toilets, a server came in, used the urinal and walk out without washing hands. This place needs a overhaul and get back to original standards I recall.

It was quite busy when we visited but we expected that being a Sunday early afternoon. The Clock Warehouse is a conversion of a listed canal warehouse so is an attraction itself. We'd booked a table in the bar but were shown to a table in the restaurant which was quieter and better. The service was good and we didn't have to wait long to be served. Our meals were enjoyed and there was plenty on the menu. My wife had the roast beef lunch and said that it might have been warmer towards the end of her meal but I'm sure they would have re-heated it if asked! There was a 30% off offer on at the time we visited so this made it better value than it would have been. The pub is a great base for a walk around the Port village along the canal and there is a heritage centre near the car park. All in all a great place for families to meet up in the Midlands and perfect being minutes from the A50 and M1. Would recommend to others.

An excellent meal with amazing service from Carolynne! Food came quickly when it was very busy and staff were friendly

Lovely motorhome event great food, fantastic entertainment and as always fab staff, thanks Dan

Excellent service from all staff, especially Carolynne. Many thanks !

Went about 18 months ago and found it disappointing twice in a row.One was clearly a frozen microwaved Sunday lunch , the next time both courses were sent back cold . This week we were given some vouchers and told it was much better and decided to give it a go. Was very pleasantly surprised steak was lovely the presentation was very good . Sea bass was very good. Despite being very busy but didn’t wait long food was hot . Lots of meals delivered to other people looked very nice , so will be back to try more things . Loved the apple and cherry crumble.

Great food and service by Carolynne

Despite being really busy ( it shows how popular The Clock Warehouse is ! ) The team were attentive, really friendly and helpful. The food was really good too Special mention to Carolynne who looked after us and was so personable, welcoming and lovely.

Nice place service was exemplary Good atmosphere Food was great except steak was tough Only fault.great night had by us.

Excellent quality food! Granted, the cost is a little more than I would usually pay, but I can't stress how each course felt freshly prepared, unlike some chain pubs where the microwave is the star. Can't recommend the food highly enough and the attentive and friendly staff are superb.

Fantastic food great staff Ashton and carolynne

we stopped in Shardlow as friends of ours were from there and we wanted to see the canals and boats areas, we stopped at the Clock Warehouse for dinner and the food was quite good and the service was quick and friendly

Lovely atmosphere, good service and lovely food. All staff very friendly & helpful Carolynne was very helpful 😊

A lovely Sunday lunch in the most comforting area. Had a wonderful seat next to the window with canal boats floating past. The staff made it feel like a home from home. Thanks to Carolynne for taking care of our table.

The service we received today was tremendously carried out and us as customers were truly pleased with how polite and considerate the staff were, especially Carolynne and Emma who took time to really make our experience as best as it could've been.

It was lovely. Staff were welcoming and very helpful. The Christmas menu was very good and good quality. Pleasantly surprised for a chain pub. Thank you so much.

great food and excellent service from Carolynne

Went with friends and having been before and totally enjoying the whole experience we had no quarms in returning. All good but found the chicken burger, small, bland and tasteless. I just wont have that next time we go back :)