The Clock Warehouse in South Derbyshire

Excellent service from Poppy.Food superb.Location quirky and interesting.

Amazing food, nice atmosphere and really friendly staff

Carolynne was fantastic, sunday dinner very good. Would definitely recommend coming here lovely place.

Food not so great chose 2 things of the menu to be told sorry we haven't got that and oh sorry no chips, but 15 mins later food coming out with chips so wasn't happy at all.

Lovely food and friendly staff, great service by carolynne

Just had Sunday dinner. One beef and one pork. Large portions, very tasty. One of our favourite Sunday Dinners. Service very good for a busy pub from Dan and his team. Had the fiiiet steak and mini pie duo the other day and were highly satisfied

Absolutely fantastic place good food at affordable prices

Enjoyable evening. Good food and good service from Carolynne.

Lovely meal for lunch. Very friendly team and really good atmosphere. Warm and inviting.

Beautiful location, excellent service, and top notch food. A little pricy, but you get what you pay for. Plenty of parking spaces, and outside seating looking over the river. Place was clean throughout.

Nice place, not much atmosphere. Staff seemed streched thin but gave good service

After having bad experience last time we visited we we're dubious about another visit but this time was excellent. The you g lady who wS new to her role was so friendly and very patient with us as we didn't want to order straight away. The food we ordered was ex excellent so was very impressed with the difference from our last visit. Keep it up

Great food Polite and helpful staff Lovely pub

Busy but got table and excellent food and service.

Beautiful building. Food was amazing. Best mixed grill ever. Staff were brilliant. Would highly recommend.

Had an impromptu birthday lunch here. Great food and service

Great location. Nice place to visit after a walk in the local area. Nicely cooked and presented food.

A lovely Sunday roast and excellent service, thank you very much!

Carolynne was great! Lovely person and an asset to the team! Thank you for your hospitality!!

Lovely meal, friendly service. Thank you! :)

Had fish and chips batter was rock hard not much fish inside chips were cold .we were offered a free pudding but we didn't want one had a drink instead we won't be returning

Whilst the food here is very nice, the service certainly could do with some improvements. We attended on a Saturday night and granted it was busy, however the service slightly dampened the overall experience. Initially when we were seated our drinks order was taken, which was convenient, however we waited 20 minutes for the drinks to arrive. The water for the table we requested was also missing. When it came to ordering food it was a bit confusing. A lot of signs indicate to use the online ordering - trying to use the online order app was a nightmare and it crashed twice deleting the order. We gave up and when to the till to order, whilst we were doing that someone then came to the table to take the order but we never got told they’d come to take the order. Clarification could be made with people when seating as to how they need to order. And when ordering at the till unfortunately there were a few meal options unavailable - but thats not always controllable so understandable. The starters came out extremely quickly which was nice, and the mains followed about 20 minutes after. Once arrived we were missing a side however no one checked back with the table and the wait at the bar whilst people were off doing other things was a general put off to trying to resolve this. No one came to see if we wanted any other drinks throughout the meal either. The food was great, and it’s a shame the service couldn’t quite meet the same standard on this occasion.

Really good food, great service and atmosphere

The best Sunday lunch we have had in a long time. Great value for the money too. Food came hot and was delicious. Excellent service from all staff, a special thank you to Carolynne who was super helpful and friendly. Thank you. We will definitely return.

Lovely food with friendly and attentive staff. Great family out. Carolynne was helpful and friendly.

Caroline was great, friendly personable and efficient

Had a lovely meal last night, service by Carolynne was exceptional

Second time I have had a steak here and both time steak tough and gristly. Everything we wanted to order we were told repeatedly that because the menu changing not available! Three of our group wanted the lemon tart to be told 'because of the change in menu etc etc offered lemon meringue. Well no merange, aweful squinty cream and nearly £8. Aweful! Very very disappointing and pricey

Very good service, didn't have to wait very long, warm plates with excellent food.

Great old industrial building. It's a Marston formula menu but they do it well. Beer selection poor if you like real ale. Staff friendly but sometimes thin on the ground.

Large group for my daughter’s 30th birthday. All seated on large table. Staff were very friendly and couldn’t do enough for us. Food was all brought out together.

Fantastic service from two waitresses just there when needed, and not sure out the 2 got me a blue cheese sauce, absolutely amazing service and will return on a regular basis now. Names Carolynne and Poppy.

Fabulous atmosphere. I occasionally come up to Shardlow for work from far away and my friend also comes to Derby for work from far away, after our day we always come here! This is our third time meeting here over amazing food, good drinks. The service is fabulous and the setting is stunning right next to the river. The interiors are warm and welcoming too! Overall a 10/10 establishment

Very disappointed. The decor and building look amazing but the customer service, quality of food and pricing were just not what you’d want from a place like this. After waiting five minutes to be seated for a table we had booked, we purchased two drinks. £13.10 for two pints is extortionate. I ordered a medium Ribeye Steak, which came out well done. I sent it back and didn’t get another for over 20 minutes. My girlfriend had finished her meal by the time it had come. No one offered me a drink whilst we waited and I had my empty glass on my table. The first person we alerted to the wrongly cooked steak didn’t even apologise. Even with a voucher and some money knocked off my bill, it still came to £30 for two meals and two drinks and for the quality, it wasn’t worth it. Sadly, cannot see us returning.

There was a large group of us that came in and Carolynne did a great job of serving us. She was very polite and made sure of any allergies with each person! Lovely food and place as always ☺️

Carolynne, was amazing, thank you.for a lovely evening and delicious food.

Another lovely meal. Our 3rd visit in as many weeks. My wife is on crutches and my request for a suitable table was catered for. A lovely corner spot in the dining area. Tonight we were served by Carolynne and Ashton who gave fantastic and friendly service from start to finish. The dining area was very busy and both worked amazingly hard to meet customers needs. Drinks and food was served after only a small wait. Tonight we both had the chicken and mushroom pie which was of an excellent standard. Love this place and wish all the team a prosperous and busy year. It's also an amazing place to photograph.

Food was fantastic. Carolynne is absolutely fantastic and hosted us perfectly. The building is lovely and we will be back.

Very nice food hot as well good choice too

Pub on the canal in shardlow with standard pub food and drinks. Very friendly service

Great food and friendly staff lovely family birthday meal

We were a party of 14 put downstairs on a Saturday I think they forgot us. All food pre ordered which was OK but when it came to our puddings after a long wait and everyone had rcd there puddings we were told no sticky toffee pudding she went to walk of leaving 3 members of our party with mo sweet until they asked what else they could have very poor

I have been a few times and have always had a nice experience, staff are always helpful and polite, food is always lovely and service has always been quick.

Fantastic service by Carolynne and Dan, tgank you again, service is always good x

Beautiful food, atmosphere and friendly staff. Carolynne is a darling.

Carolynne was an amazing server, sat us quickly and got our food order to us within about 10 minutes. Kind warm and professional manner.

Painfully slow service - we were a table of 4, we had 2 courses which took 2 and a half hours. Food was fine. I had pan fried seabass which was OK, dessert (lemon tart) was obviously brought in and freezing cold. The restaurant was busy but not full, very few staff seemed tobe working and it was hard to find a member of staff to clear our dishes after staring at them for half an hour.

Fantastic food great staff Ashton and carolynne work very hard and make a great team.

Lovely meal and excellent service by carolynne. Thank you Carolynne for looking after us/ my 90 year old dad.

Had an amazing time at the clock, served by Dan and Ashton. Food was delicious by Chef Nathan. Will definitely return!

Food was delicious, but the service was horrific. When we first arrived the bloke said to wait at the front and he'd be back, 10 minute's later he came back, but in that time we'd sat at a table with the help of a lady in blonde. During the meal, we asked for some more gravy from the same guy and again he disappeared for some time. He returned once we'd spoken to a blonde lady and said our dinners are now cold. The guy did appologise and offered to warm our meals up in the microwave. The atmosphere is very chilled, and lovely decor. They have a big car park and are dog friendly, but we are overly disappointed with our trip, considering how much meals cost. I know this post may sound like I'm a nagging Karen, but the food is not cheap and we do expect the basics such as service and being asked how our food is, to be met. I'm sad to say we won't be returning.

We had a fantastic Sunday lunch at Marston’s, and Carolynne, the assistant manager, truly went above and beyond to ensure everything was perfect. Her attention to detail, warm demeanor, and professionalism made our visit even more enjoyable. Thank you, Carolynne, for such outstanding service!

We enjoyed our lunch and the service from Ashton was very good We will be returning in the future

Always liked this pub due to its setting. Beer selection good and reasonable price.

Lovely place. Had a steak on NYE, asked for med-rare, was well done but since I'm British I smiled and said thank you. Still going back there though, was lovely. X

Lovely atmosphere, although we didn't eat we do plan to go again, when it is warmer for lunch and to explore the grounds.

Lovely restaurant with gorgeous food. Always a great experience at The clock

Great venue for lovely occasions, in our case pre Christmas family dinner and it was lovely. 3 course joy that started with breaded mushrooms , steak and ale pie with all the trimmings and cheesecake. Food was so good and portions a really good size. Lovely cosy setting my only concern and gripe was the prices of the drinks , taking the piss if I'm honest and what makes this place down £13 for pint of cider and larger and the cider was old mount but apart from that really enjoyed it and would love to return to try their regular menu but the price of drinks does make me hesitate slightly.

Great service from the team and our friendly and helpful server Emma - will definitely return. Fabulous food at reasonable prices.

very good staff were pleasent and polite

Gud atmosphere as me & the wife met all the other family members for Xmas dinner, couldn't fault the staff for there hospitality great pub food by the canal 😁

All good ta, even though they were full and short staffed the poor staff didn't stop to breath

A lovely warm welcome on Christmas day, shown to out table which was nicely set and not cramped in by other tables. Our 3 course Christmas meal was lovely, turkey cooked perfectly, vegetables not over cooked and where flavoursome. Dessert was lovely too. This was our 1st time not cooking on Christmas day and we are so glad we chose the Clock Warehouse. All of the staff where very busy but all had a happy face and helped anyone who needed assistance. We are going to try to convince the family to join us next year. Thank you so much to all of the staff who worked Christmas day. Happy new year.

We went for breakfast with Santa, service was slow and the food was average. The Santa was the best bit.

Food and service was perfect thank you. Atmosphere strange as we were the only 4 people in the room! When we asked if we could sit upstairs the answer was no as they were fully booked. There were still empty tables upstairs ( as they were when we arrived) when we left?

Carolynne was so lovely, food was amazing. Thank you so much

Clock Warehouse isn’t just a catchy name—it’s an experience! From the moment we walked in, we were greeted with a warm atmosphere and a team that truly knows how to make guests feel welcome. The food was the real highlight. Every dish was perfectly cooked, full of flavor, and beautifully presented. You can tell the chefs put a lot of thought into their menu, balancing classic favorites with creative twists. Whether you’re craving something hearty or a lighter option, there’s something for everyone. The service was quick and friendly, and the overall vibe made it a great spot for a relaxed meal with friends or family. It’s one of those places where you leave feeling completely satisfied and already planning your next visit. If you haven’t been to Clock Warehouse yet, you’re missing out. Can’t recommend it enough!

Visited The Clock Warehouse on Sunday 15th December. Had a lovely warm welcome and one of the best Sunday dinners I’ve had in a long time! Carolynne looked after us and was very friendly and accommodating. She even made sure our ‘fussy’ eaters enjoyed their meals without having to pick off the bits they didn’t like ( healthy bits!) We’ll defo be back!

Visited ate drank and stayed overnight by the river really enjoyed our stay

Great pub food with excellent service

Lovely food and festive atmosphere without being over the top

Many thanks to Dan for sorting our room booking and to Sarah for her excellent customer service on the bar for our party guests.

Great service from Carolynne! Great place to eat and meet up.

Beautiful meal served by Carolynne 5* lively food , friendly and attentive service , we will definitely return again 😊

Great place/ quick service, along with great food at reasonable prices 👌 👍. Thank you Carolynne for your great service 😀

Very good meal, nice atmosphere, shame about the rude waiter

Carolyn was brilliant. Good old fashioned service.

Love this place, the food was amazing as always and the service is just 5*. Carolyne is so lovely and made our night even more wonderful, always smiling and very polite. We also had another lady but did not manage to catch her name, short girl, very pretty. What's even better is that doggies are welcome too.

We come to meet friends for dinner once a month. The food is always first rate, the ambience warm and friendly and they have good special offers e.g. 30% off mains. Sometimes they are a bit short of staff but those that are there are, friendly and helpful.

Lovely venue for a private party

Really nice setting and decorating very welcoming lovely staff we were served by Carolynne who was very helpful

I wish to highlight the excellent customer service that I received from the Clock Warehouse on 01.12.24 From my initial phone call with Poppy on the Saturday to enquire if TCW catered for my specific dietary requirements, to the above & beyond service from the serving & catering staff that we received on the Sunday. My friend & I received a warm welcome at the door; when I said the booking name, it turns out we had been greeted by Poppy, who took my call. We were lead to our table & we discussed a little more about the special requirements. I had a printed guide to assist them, Poppy said that she had already spoken with the chef & took the guide to the chef. Our drinks order was taken & we were left various menus to peruse over. I chose the three roast dinner & my friend had the Butternut squash, from the mains menu. Poppy returned to clarify my veg & potato options. When the meals were served, I received separately prepared food cooked to meet the requirements. This was not my first visit to TCW, but it was the first after my diagnosis. Due to the dietary restrictions I thought it would be difficult, or not possible, to be able to dine out again. But after my initial call & receiving an invite to come in & see if my special requirements could be met, it was quite encouraging. We both had lovely mains & sweets, that met the special requirements & had a most enjoyable dining out experience. I can't emphasise enough how moved I was at such an outstanding customer service, from all involved. Thank you.

A very relaxing atmosphere, quiet enough to converse but with sufficient background activity to feel you are in a popular place. Food was very good, just right to provide visitors from Australia with an example of traditional UK meals. Staff were very polite and attentive, just a small wait upon arrival to be seated.

Very disappointing visit staff scarse no apologies for wat times.

Lovely food at a reasonable price and excellent service as usual from Carolynne!

Food and service was absolutely spot on...really enjoyed it! The server, Carolynne, had her work cut out with the table next to us, but still made sure we were made to feel welcome and valued. Thank-you!

Carolynne was excellent! Great experience!

don't miss the opportunity to taste excellent food in a great setting with fabulous staff

The food was lovely and service from Poppy and Carolynne was excellent. Thank you

food was not how it used to be, was ashamed that my friends were introduced for the first time to your food

Nice food, good service, cosy pub atmosphere. We had starters and mains. Good value for money. Our server Carolynne was especially helpful.

Upon arrival myself and my partner were met by a member of staff who checked our reservation. He then collected some menus and asked about any dietary requirements and allergies. He then lead us to our table. After a few minutes we were approached by another member of staff who asked us if we would like to order some drinks. We were then given ample time to view the menu before we were approached again by a different member of staff to take our food order. I would like to point out that staff service was excellent and all staff had a good knowledge of their rolls and a good knowledge of the restaurant. And above all they were friendly and approachable the food we had ordered was excellent. I would like to add that I will be coming back and I will be recommending to friends and family.

Excellent meal, looking at The Clock House being the new regular place to go ❤️ Food was excellent & the service couldn’t be better, Thank You Carolynne & Poppy looking forward to seeing you in the near future Perfect

Beautiful setting. Lovely staff and the buffet was great.

Carolynne and Ashton were fabulous, even though they were super busy and just the two of them, they provided everything to our needs. We will be back for great service and beautiful food.

Impressed by the service and the food choice

Great food, lovely relaxed atmosphere and the staff were fabulous, Carolynne was friendly and patient when we were too busy chatting to decide on our order. Would definitely come here again!

Carolynne E was an amazing host thank you so much

Served by a gentleman called Ashton, quick and efficient service. Lovely food and very accommodating. High end food quality, would highly recommend. Attended numerous times and never been let down

Had a great time. Was served by Lucia. Food was really good.