The Clock Warehouse in South Derbyshire

Arrived and was met by a chap at the desk. confirmed we had a booking and headed to the bar, where we waited, the waited some more - odd because the person at the desk could see us and the pub was not busy. Did eventually get seated and waited on by Lucia who was friendly and helpful. My meal was excellent (mac and cheese). My wife had the fillet of fish but found bones it. Our friend had a vegetarian dish which she said was tasty.

We had a lovely meal. Food was tasty, especially the steak and ale pie. The service by Lucia was excellent. She couldn’t have looked after us better.

Had lunch here with friends. They have a good menu and staff were very nice. Going there again soon.

Family meal for 14. Everything was set up appropriately along with requested high chair. Food and drinks ordered and delivered promptly and good quality. Overall good experience and would recommend to others and also use again for similar occasions

First time that we have been to the Clock Warehouse for many years. Lovely relaxing lunch and thanks to Lucia for her great service.

Fantastic food with amazing service from Lucia and Carolynne. 4 time eating here and food and service was the same. Highly Recommend

Absolutely lovely atmosphere, never felt rushed, staff were very attentive. Lucia was a brilliant server, polite and made the experience that much better. Definitely will be returning again.

Great meal and service, thank you Lucia!

Great food and service! Thanks Ashton!

Lovely place. So pleasant, friendly and well presented place with good quality food and drink. Will be back many more times.

Excellent service from everyone - especially Lucia who was so so lovely and helpful! Would definitely recommend :)

Nice atmosphere. Friendly staff. Great menu. Service was average- very friendly but not that attentive

Lovely meal with the family. Great and friendly service from Lucia. Great atmosphere. Recommended

Excellent first visit for food. Will definitely be back.

I booked a large party for my husbands birthday, everyone preordered food and was to pay seperately on the day. I expected the usual mess up of orders as I have experienced at other venues for large events, but was pleasantly suprised. The whole night was extremely well organised, the orders were carried out timely and efficiently. When one small part of the order was missed, it was not charged for, even though they did get it, just a few minutes later! I couldn't recommend enough. Staff were amazing and they were extremely accomodating of the children in the party, who were not exactly quiet once they got bored with the adults. Best party experience I have had!

A very accommodating place to dine, couldn't ask for better food, both quality wise and portion size! Carolynne who served us was very attentive and helpful! Will be back!!

A superb location adjacent to a busy historical canal and marina. A delightful multistorey building. However, a lone waiteress/bar server meant that service was extremely frustrating and very poor but worse was to follow. No beer! I was offered a range of foreign lagers but being over 18,² I am allowed to drink English beer. We settled for halves of Gunness and a lager, perused the expensive food menu and then left. A very disappointing visit and one that will not be repeated. We spoke with another visiting couple who were of a similar persuasion and who also departed without dining. This should be a wake up call to the management.

Initial impressions were good, we were welcomed and shown to a table however that is where the positives ended. We ordered a sticky wings starter which was cold, a mixed grill, which turned out to the only meal ok, a steak ordered medium which when you cut into it was pouring with blood, I know medium will have some blood but this was more on the rare side, a portion of onion rings, which never turned up, and a gammon steak, which was also cold, presumably due to the hour wait for the main courses to arrive. We have heard good comments regarding this establishment, however ours was nothing short of disappointing. Based on this experience we are unlikely to return anytime soon. On a final note, the staff were friendly and polite.

Carolyne was fantastic, five star service and food

Fantastic dinner! Service was friendly and swift. Our party greatly enjoyed their meals. The steak and ale pie was superb, as was the cheese leek pie. The halloumi fries were also a hit. They were accommodating to my wife's egg allergy as well. Thank you!

Carolynne and her team gave us excellent service when our large group went to the Clock Warehouse for lunch. Excellent service and excellent food

Although they were busy we were well looked after

Really nice experience for 1st time visiting. Dealt with by Carolynne who was helpful and professional. Although I forgot to use the 30% discount voucher off the mains but was very satisfied with the experience. Excellent food and lovely venue

fantastic dinner, just needed to be a bit hotter. One member of staff was great her name was carolynne.

Excellent service and great lmeals

Incredible Sunday Roast! The cheesecake was divine! Great front of house team Lovely location

Visited as a family on a Saturday night, we have not been for a while so was looking forward to visiting again. On arrival we stood at the desk waiting to be seated, the staff member had her back to us browsing on her laptop at the table, another staff member walked over to the table and sat with her, didn't acknowledge us whatsoever. Waited a few minutes before one of them actually walked over, not overly friendly at all. Ordered our food, my daughter has a nut allergy and I must say the lady waiting on tables was very good, offering to change cutlery etc. Food came out quickly and was very nice, however, kids mac & cheese was a tiny portion which was disappointing.

Nice place for a drink and catch-up

Great place to eat, lovely atmosphere and setting. Carolynne our waiter was fantastic. Thanks for a great meal

Seated promptly, service quick and efficient. The food was good and standard portion size. Coffee liqueur was slightly disappointing as it would have been nice to have it severed as floater coffee and could have been warmer. Quick and easy to pay the bill without being pressured in to giving a tip.

Food was delicious as always. Bonus was having the 30% off voucher.

Thanks Carolynne for looking after us.

Carolynne was a lovely host and couldn’t help us enough. Food was amazing, we had a lovely evening

Revisited with a friend. Not enough staff working. Was sent downstairs and told no table service available. Staff were rushed and hassled. We decided to leave due to my friends' mobility issues. Disappointing.

A number of issues occurred. The portion size for the signature burgers was too small (childs size). The value of onion rings (£1.50) for 3 rings was ridiculous and should have been added to the burger mains by default. £16.99 for a signature burger meal in other establishments is far better value for money. The other 13 meals came out at different times, one meal was forgotten all together. Menu items within a meal had changed without notice, meal delivered, items changed. When raising with the server, they were rude and didn't take feedback well, had to call manager. In the toilets the hand soap is mounted on mould! Whilst I was in the gents toilets, a server came in, used the urinal and walk out without washing hands. This place needs a overhaul and get back to original standards I recall.

It was quite busy when we visited but we expected that being a Sunday early afternoon. The Clock Warehouse is a conversion of a listed canal warehouse so is an attraction itself. We'd booked a table in the bar but were shown to a table in the restaurant which was quieter and better. The service was good and we didn't have to wait long to be served. Our meals were enjoyed and there was plenty on the menu. My wife had the roast beef lunch and said that it might have been warmer towards the end of her meal but I'm sure they would have re-heated it if asked! There was a 30% off offer on at the time we visited so this made it better value than it would have been. The pub is a great base for a walk around the Port village along the canal and there is a heritage centre near the car park. All in all a great place for families to meet up in the Midlands and perfect being minutes from the A50 and M1. Would recommend to others.

An excellent meal with amazing service from Carolynne! Food came quickly when it was very busy and staff were friendly

Great food and service by Carolynne

Lovely motorhome event great food, fantastic entertainment and as always fab staff, thanks Dan

Went about 18 months ago and found it disappointing twice in a row.One was clearly a frozen microwaved Sunday lunch , the next time both courses were sent back cold . This week we were given some vouchers and told it was much better and decided to give it a go. Was very pleasantly surprised steak was lovely the presentation was very good . Sea bass was very good. Despite being very busy but didn’t wait long food was hot . Lots of meals delivered to other people looked very nice , so will be back to try more things . Loved the apple and cherry crumble.

Excellent service from all staff, especially Carolynne. Many thanks !

Despite being really busy ( it shows how popular The Clock Warehouse is ! ) The team were attentive, really friendly and helpful. The food was really good too Special mention to Carolynne who looked after us and was so personable, welcoming and lovely.

Nice place service was exemplary Good atmosphere Food was great except steak was tough Only fault.great night had by us.

Excellent quality food! Granted, the cost is a little more than I would usually pay, but I can't stress how each course felt freshly prepared, unlike some chain pubs where the microwave is the star. Can't recommend the food highly enough and the attentive and friendly staff are superb.

Fantastic food great staff Ashton and carolynne

Lovely atmosphere, good service and lovely food. All staff very friendly & helpful Carolynne was very helpful 😊

we stopped in Shardlow as friends of ours were from there and we wanted to see the canals and boats areas, we stopped at the Clock Warehouse for dinner and the food was quite good and the service was quick and friendly

The service we received today was tremendously carried out and us as customers were truly pleased with how polite and considerate the staff were, especially Carolynne and Emma who took time to really make our experience as best as it could've been.

It was lovely. Staff were welcoming and very helpful. The Christmas menu was very good and good quality. Pleasantly surprised for a chain pub. Thank you so much.

A lovely Sunday lunch in the most comforting area. Had a wonderful seat next to the window with canal boats floating past. The staff made it feel like a home from home. Thanks to Carolynne for taking care of our table.

great food and excellent service from Carolynne

Me and my friends had a great time here food was excellent, and the service from carolynne was superb. The vibes outside were so lovely and calming.

Went with friends and having been before and totally enjoying the whole experience we had no quarms in returning. All good but found the chicken burger, small, bland and tasteless. I just wont have that next time we go back :)

Thank you to Carolynne and staff for a fabulous evening celebrating my parents’ 60th Wedding Anniversary! Food was delicious, service spot on and the table perfect!

Great service from Carolynne all evening

Caroline was a great server very attentive and kind!! Will definitely be going again!

Sticky tables and dirty windowsills, some of the food was good but the steak was fatty and didn’t taste like a 28 day mature as described. Fish and pudding were good. The waitress was excellent and kept apologising.

Very good meal and service just short of 5 star. They forgot our coffee.

I wrote a review for the clock warehouse over 10 years ago and vowed never to return but hey it was a long time ago and things change, right? Wrong. All the same issues were there. Upon arrival we joined our table and a server came to take our drinks order within minutes, happy days, things have improved I thought, a minute or so later and another server came to take our drinks order. Said drinks took over 10 minutes to arrive. Next the server took our food order from behind my head when there was room at the end of the table, very strange. Food took way too long to come, nearly 40 minutes for 4 dishes with no special requirements. Ordered more drinks and when they were brought to the table the server left the empties on the table, they can't even get the basics right. The place was very busy for a Wednesday night, god knows why. They seemed to have enough staff but very poor management. Perhaps they would be better having seperate food and drinks servers or a dedicated server to each table and teach the staff the basics. I had ribeye steak which was cooked rare and to my liking but it was somehow very dry on the top, I'm assuming it was left under a heat lamp for a while. My partner had sea bass which was very dry, not surprising really as it would be difficult to cook such a small piece. I've learnt my lesson this time and will definitely not be returning.

Excellent food overlooking Trent & Mersey canal

Had a lovely meal The service was very good along with the food Carolynne and her staff were polite, helpful and efficient Will certainly go again

Great food in lovely pub near the canal. Staff very attentive, especially Sarah and Maizy. We will be back !

Food was lovely - definitely recommend. Emma who served us was looked after us well.

Absolutely top notch food for me

Great venue / setting. Really good service and food all at a very reasonable price

Carolynne was attentive and funny. Great service.

Staff was really friendly and helpful.The food was hot and tasty.Come to cock warehouse for Sunday lunch.carolynne was our waitress she was really lovely and couldn't do enough was a delight.

We had great service from Carolynne and had a relaxing meal out.

Delicious food in a unique setting. We had a wonderful view from a huge window overlooking the canals. Service was much better this evening . Prices are a little high, but good with the 30% off voucher. Lovely place for a special meal.

Great food good discount and service from Carolynne and Emma

Excellent service from Carolynne and food was superb

Everything was brilliant at our first visit to the Clockwarehouse in Shardlow Derby. All staff were very friendly welcoming an accommodating. The food we thought was a little overpriced for the area and with so much competition around the area, so the 30% off the main meal really helped. Drinks were lovely, food was delicious but again priced at a premium portion sizes could have been a bit larger. The pub itself is beautiful and a beautiful setting. The staff worked really hard, on a very busy Tuesday evening so much credit to them and their hard work.

Prawn cocktail starter expensive for portion size. Main meal only just hot enough. Carolynne/service faultless. Very busy Sunday lunchtime. Noisy at times. Need to look at floorboards behind round table by the big window - whenever someone walked by, boards moved so chair moved.

Great waitress very efficient and very quick

Nice place to eat out, the food was really good and the staff were very helpful and friendly, plus the surroundings are lovely.

I did struggle to park in the car park. It was very full and what didn't help was motor homes taking up at least 3 spaces. Our table wasn't set up when we arrived 10 minutes late due to trying to find a space to park. However, the staff were welcoming and polite. The food was good and we enjoyed the experience. It was a beautiful place in such lovely surroundings.

Was served by Carolynne who made sure we knew before we looked on the if there was anything that had ran out, as it was really busy, She was really friendly throughout, the food was gorgeous we had 3 different and they was all good and great portions Thank you

Food was very good. Think we arrived when some staff were on a break, but didn't wait long to be seen too.

Fantstic food. Despite busy day for the Shardlow Inland Festival they were attentive. Carolynne was our server and was excellent.

Nice atmosphere and food was excellent

Beautiful place and food too match

Brilliant service provided by Carolynne tonight. She was very attentive and the food was excellent. Thank you we will be back! 😊

Lovely food.... Lovely setting and beautifully hosted by the lovely Carolynne.... Will be back! Thank you for a great afternoon celebrating my gorgeous daughter's birthday👍🍰🥂☕🍹🎂

Lovely plane and great service, special mention to carloynne. Fantastic service

Met up with family for Sunday Lunch. All meals and desserts were fantastic. Many thanks to Carolynne, our waitress, who was very attentive abd extremely helpful and friendly.

Beautiful food, me and my wife come here often for the food. Very well priced too for the level you get.

Lovely food and amazing service by Carolynne

Carolyn me and Ashton were so good, great atmosphere!!

Foolod was Great, service from carolynne was super. Will definitely be back

Moored our boat outside the Clock Inn and had an afternoon of drinks in this place. Really enjoyable atmosphere and kid and dog friendly.

Cammy and the team gave amazing service and the food from Shannon and Nathan was 10/10! Will deffo be back soon 😊

Our primary waitress, Carolynne, was really good in all aspects of her job. Ably supported by her colleagues as well. Overall a lovely experience had by both my colleague and me during our lunchtime meet. Thanks

We all had a superb meal, served together and it was very tasty 😋

Staff are so lovely especially Carolynne and food was delicious would recommend

Menu was amazing! Ashton was a gem! Loved this place and will be back!

Food was amazing. Enjoyed a drink in the lovely beer garden. Couldn't fault the service from Cammy and the team

Dan and Carolynne was excellent both running around when it’s busy and kept the customer service to 100% excellent food will be returning.

Popped in for a meal on our way home from a business trip. Great food, great atmosphere and great service. Thanks Carolynne.

Amazing food Amazing service Amazing company Amazing experience and Caroline and Ashton were amazing!! Will definitely be returning

Lovely drinks and meals, and great service from Carolynne!