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4.0

Based on 459 opinions finded in 2 websites

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Nº 434 in 596 in East Devon

Nº 11 of 12 Indian in East Devon

CUSTOMERS TALK ABOUT DISHES WITH..payonionspicygarlicvegetablemeatlambprawntandooricookedricecurrychickenchillimust

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We have been in twice in four days whilst on holiday. Ate too much because everything we ordered was delicious. The service is very, very good; efficient but not invasive. Reasonably priced food and drink. I just wish it was closer to home!

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Alison . 2024-10-29

MORE AT TripAdvisor

The only dining Indian restaurant In The Village. Excellent all round and I am Unanimous. Welcoming, courteous and prompt service. A couple of crispy poppadoms with four generous dips. Excellent and flavoursome ingredients in a chicken dhansak dish and a garlic and chilli king prawn dish, both suitably spiced. A side of very good mushroom bhaji and surprisingly good rice. All complemented with a decent bottle of viognier and complimentary tap water. Also a busy takeaway demonstrating local support.🇬🇧🇳🇿

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Ian . 2024-10-20

MORE AT TripAdvisor

My husband & I enjoyed a pleasant meal here last Friday and decided to return tonight, the following Saturday, as we had both had busy days & wanted a quick dinner. We arrived promptly at 18:25 for our reserved 18:30 table for 2. It was nearly 20 minutes before our drinks order was taken and over 25 minutes before our meal order was taken. They were very busy with many take away orders being collected. We ordered a poppadum each with side dishes and these arrived shortly after. More and more people arrived and more and more take aways went out. The table of 6 to my right were having poppadums when we arrived and they were served their starters and main courses while we waited, and waited and waited! The table of 4 to my left only had their poppadums and starters and were still waiting for their main courses to arrive when we got up to leave. At 20:00, over one and a half hours after we arrived we still had not had our main course, but the party of 6 behind me, which had come in long after us, was starting to be served their main courses. My husband was so angry that he asked why this was happening, and they tried to placate him by saying that our food was just about to come out. He told them not to bother, that we would pay for our drinks and poppadums and were leaving!! There was nothing by way of an apology offered and the waiter even had the audacity to ask if we wanted to pay for it and take it away! Absolutely appalling customer service with priority obviously going into fulfilling take away orders and not into attending to dining in customers. Needless to say they were left in no doubt of our dissatisfaction, we will not be returning and I would NOT recommend it to anyone! Absolutely atrocious

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Susan T . 2024-10-05

MORE AT TripAdvisor

Just one word describes this. Diabolical. I can't understand how this has had good reviews. Food was flavourless and worse of all the rudeness of the manager. Non welcoming,lack of interest with a couldn't care less attitude. Don't go here, unless you like rudeness unflavoured coloured food and a service that lacks any friendliness.

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Carolyn B . 2024-09-04

MORE AT TripAdvisor

Found a hair in my food and the server laughed, didn’t even say sorry just said they would take it off the bill, when we settled up he tried to say that it doesn’t match anybody in the kitchen and he implied that it was mine, It was a long black hair… I’m a guy with short ginger/dyed blond hair. Make it make sense

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ethan h . 2024-08-18

MORE AT TripAdvisor

We ordered out, the food was here in good timing. Not much to say apart from … it was blooming delicious 🤤 quality and taste was extremely good 👍

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Victoria G . 2024-08-17

MORE AT TripAdvisor

Lovely food, great service...not rushed either. If in Sidmouth and want a curry...this is the place !!...Just up from the main promenade

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Andy . 2024-08-16

MORE AT TripAdvisor

I don't usually write reviews but they really deserve 5*. We eat here quite often and the food has always been excellent but sometimes in the past the service may have been lacking a little. But now they seem to have cracked that too. The main courses are always spot on and so too are the starters and side dishes. For example, delicious crisp onion bhajee and soft, well filled peshwari naan, never scorched. Try this restaurant, I don't think you'll be disappointed.

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Paul M . 2024-08-11

MORE AT TripAdvisor

Took friends from the ring of fire curry club last night. Can't fault the food we had. All sauces as should be Spot on soft tikka great service I'm going back when here again.

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Roger Gordon . 2024-06-01

MORE AT Google

We had the vegetarian fixed meal. The food was delicious and plentiful. Thoroughly recommended.

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Andy . 2024-06-01

MORE AT Google

The chicken tikka was absolutely fantastic. A lovely patia sauce. Really sweet and sour. Lots of it as well. A really great curry. Service was good. Overall very good

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russell gordon . 2024-06-01

MORE AT Google

When we arrived at the restaurant we waited ages just to get a drink, and eventually they came and took the food order but we waited for over an hour, there was no apologies for the wait and when we asked for the bill they even over charged on our drinks, the food was ok , but everything else wasn’t, we won’t go there again.

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Robert G . 2024-05-29

MORE AT TripAdvisor

Didn't even receive the food within an hour 6.60 for 4 poppadums left hungry

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Chris Giles-Aristidou . 2024-05-17

MORE AT Google

Superb fish jalfreizi, great service at a reasonable price would definitely recommend probably advisable to make a reservation on weekends

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Glenn H . 2024-05-09

MORE AT TripAdvisor

The food was very good all apart from the nan which was a little Doughy The decor was bad from a dirty beer barrell right by the door Carpet filthy and old and food splashs on the walls (this could be sorted if they decorated with kitchen Paint so it could be wiped down) I did enjoy my meal they did the hard things right and the easy wrong

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Mark R . 2024-05-06

MORE AT TripAdvisor

We have been meaning to try this restaurant since visiting Sidmouth several times over the last seven years. The reviews are mixed but a particularly glowing review in February 2003 convinced us. Furthermore 18 years as a family business says a lot. On the the whole top quality ingredients, evidenced by my acid test that I did not high jack the bathroom the following morning. The excellent Chicken Delight is more like Butter Chicken and the Special Pilau Rice was particularly good and unique. Wine exceptional value at £21 for a good viognier. From the house specials, the Tharov Sofyani sauce was delicious but I considered the lamb and tad chewy. Friendly crew.🇬🇧🇳🇿

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Ian . 2024-04-26

MORE AT TripAdvisor

A pre-theatre dinner for two at this "smart casual" restaurant at the top of the main shopping street in Sidmouth. A pleasant welcome at 17.45, with only one other table occupied as it was so early in the evening. Service was unhurried (but not slow) and the food was delicious and well presented. My wife and I shared a main plus two vegetable dishes and a rice, accompanied by a naan bread, and that was plenty for our appetites. Prices are in line with similar establishments in the area - our bill, including two soft drinks, was £34.

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Chas M . 2024-04-05

MORE AT TripAdvisor

Despite some middle-of-the-road reviews, we were very impressed with our visit. Very tasty and generous portions, cold and fizzy beer and service with a smile. What is there not to like?! 👍👍

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H Heathcote . 2024-03-25

MORE AT Google

Rather stiff, not cosy. The food was uninspiring, edible but dreary.

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Karl Mitchell . 2024-02-29

MORE AT Google

Tough chewy chicken ,cold rice and a soggy nann bread. Staff also very rude. Thanks for a lovely experience. £20 well spent

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Richard Foskett . 2024-02-10

MORE AT Google

We had a lovely meal for 12 of us n a long table. Great service and fabulous traditional Indian menu.

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Rob Hill . 2024-02-02

MORE AT Google

Nice food in a good environment. We had two courses; Samosas and a curry each. Lovely flavours. The staff were attentive, and we felt well looked after.

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Clemrunner . 2024-01-12

MORE AT TripAdvisor

Staff were friendly and the food was on par with other reasonable Indian restaurants. Prices were fair,

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Peter S . 2023-10-12

MORE AT TripAdvisor

Had a lovely evening here, the service was amazing as was the food. Was made to feel very welcome. Not rushed at all. waiters very smart, helpful and friendly.

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mishy000 . 2023-10-03

MORE AT TripAdvisor

Had a very tasty meal at the cinnamon Tree. Staff friendly, polite and efficient. The restaurant was clean. To me that's more important than the decor.

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Janet Donovan . 2023-09-24

MORE AT Google

Food absolutely amazing, service excellent., friendly staff The best Madras I've ever tasted! Would totally recommend.

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Paul O . 2023-09-09

MORE AT TripAdvisor

Starters were very tasty and nicely presented . Main courses were good with the chicken tikka Bengal being particularly tasty. The staff were friendly , the service was courteous and attentive.Prices were around average.

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Gillysauce . 2023-09-03

MORE AT TripAdvisor

This is a rather average restaurant, and could do with some updating. Across from where we were sat, one of the bench seats was held together with packing tape. Not a good look. The service was good and prompt - but perhaps a bit prompt as the waiter was trying to load our small table with our main course dishes while were just halfway through our poppadoms. The mains were piping hot, but we both felt they lacked the real flavour promised in the menu. It's a decent sized dining room, and on a bank holiday Monday at 7pm about 5 were taken. I doubt you'd need to book a table.

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MartinR . 2023-08-31

MORE AT Google

Started off good but service was not good

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Lynn Moore . 2023-08-18

MORE AT Google

Amazing food! Staff were lovely and welcoming! Couldn't fault anything. Highly recommend!

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0 Holmes . 2023-08-01

MORE AT Google

We had three different (all vegan) dishes and all three were absolutely delicious and had a distinctly different taste. Generous portions.

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BeatrixD_13 . 2023-07-25

MORE AT TripAdvisor

Ok- a bit overpriced. £4.50 for a very small side plate of fries. £12/13/£14 for a main with minimal meat pieces. doesn’t include any rice, that’s all extra too

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Cbda2006 . 2023-07-23

MORE AT TripAdvisor

The food was ok, if a little more oily than I’d have liked. But…it was a Saturday evening and there weren’t many people in there, yet the service was slow. There were a couple of ants on the table when we sat down (and ant powder on the floor nearby). My friend ordered a G&T and it came with no lemon, which the waiter fetched for her on request, but after this my friend realised the tonic in it was virtually flat, but didn’t want to say anything else and make a fuss. I would have myself. We only ordered mains and got them an hour after arriving. All in all it wasn’t a great experience and we both agreed we wouldn’t go back.

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Ethelmay . 2023-07-09

MORE AT TripAdvisor

Wanted to leave a review as my wife and I just had a great meal at the restaurant. Food came quickly, all nice and hot and well presented. Food was really nice and reasonably priced.

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Melanie H . 2023-06-23

MORE AT TripAdvisor

Monday evening in Sidmouth - most restaurants closed (day off), but the Cinnamon Tree was very much open when we arrived at around 6.30, although still fairly quiet. By the time we left at 8.00, most tables were full and a number of people had arrived to collect takeaways. Pleasant staff, a broad-based menu with indications about heat values, and explanations for those not au fait with Asian cuisine. Service was not rushed, and not slow - just the right amount of time to study the long menu, 15/20 minutes wait for the food to be cooked, not rushed afterwards. The food was well cooked, and plentiful (we both left a little, as were full up) Bill for two mains, one side dish, one cheese naan (which actually tasted of cheese!) and two soft drinks was just over £40. Mix of customers included family groups, couples, work colleagues, and two solo diners. Open every day, and worth a visit. Next door to the cinema at the top of the town shopping area.

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Chas M . 2023-06-20

MORE AT TripAdvisor

Good service and quality of product is absolutely mind-numbing

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Raihan Khan . 2023-06-20

MORE AT Google

Had a wonderful experience. Thanks for the testy food.

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Shaon Islam . 2023-06-19

MORE AT Google

Excellent food and service, the staff were very friendly. Highly recommend!

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Ashfaque Ahmed . 2023-06-19

MORE AT Google

Excellent service and a great menu choice, great curry. Excellent service, very pleasant staff. Good location just out of town.

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Jeff E . 2023-06-12

MORE AT TripAdvisor

This is the finest Indian restaurant I have ever visited. Ahmed, the host, is a consummate gentleman, an absolute delight to deal with. Highly recommended 🌟🌟🌟🌟🌟

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Simon James . 2023-05-06

MORE AT Google

Great food. Great service. Cheerful and attentive staff.

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Christina Griffiths . 2023-05-03

MORE AT Google

Unwelcoming and rude staff specifically the guy in the blue hoodie working there that snatched bowls off our table and seemed angry with us throughout the meal. We were given just washed cutlery that was dripping wet and the food was at best mediocre. Poppadoms were stale and curries tasted all the same. Best thing was the after eight chocolates and getting out of there at the end. Won't be back.

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Nick Dellow . 2023-04-07

MORE AT Google

This was a very pleasant evening, lovely food, great service and a very reasonable price which included drinks

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ritaofarrell1 . 2023-04-07

MORE AT TripAdvisor

Very happy with the food, really enjoyed it. Check your bill though! I asked for an orange juice that was advertised as 200ml but I was given a pint. I pointed this out and they said they would only charge me for the smaller glass. When the bill came. There were two lots of drinks on it, £8.45 which was correct for a glass of wine and an orange juice, but an additional item for £9.45 was also on the bill. They removed this when I drew their attention to it. I didn't leave a tip, which is very unusual for me. Good food, sad about the deceit.

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Geoff Austin . 2023-04-07

MORE AT Google

Two visits during our ten day visit to Sidmouth and as expected enjoyed our meals as we have been doing now for over fifteen years along with our friends in Sidmouth who also are regular visitors. Back in four weeks and of course will enjoy The Cinnamon Tree yet again.

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JBG1 . 2023-04-02

MORE AT TripAdvisor

Ideal - very attentive and really tasty food. Nice to see warming trays on the tables too & they even packed up our leftovers so we could take them home for tomorrow. Will definitely return.

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Sherpa737540 . 2023-03-20

MORE AT TripAdvisor

Great vegetarian meal here, friendly staff, 100% recommend

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Helen Burn . 2023-03-17

MORE AT Google

A wet Sunday evening with very few options for food in Sidmouth but stumbled across this place and had a lovely meal. Service was good and menu extensive. I had House Special Chicken curry and other half had an unpronounceable dish which was also delightful....

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Helen R . 2023-03-13

MORE AT TripAdvisor

Food was as excellent as always, service a bit hit n miss, the young lad serving was very stressed and rushed but good always good here.

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Wayne cook . 2023-02-11

MORE AT Google

Kazi Ahmed started this wonderful Indian restaurant some 18 years ago. A charming gentleman, who is genuinely customer focused. Of course, particularly during these challenging times when there is a chronic shortage of reliable staff in the hospitality sector (the demand for hospitality staff is...

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bluetouch4 . 2023-02-11

MORE AT TripAdvisor

Kazi Ahmed started this wonderful Indian restaurant some 18 years ago. A charming gentleman, who is genuinely customer focused. Of course, particularly during these challenging times when there is a chronic shortage of reliable staff in the hospitality sector (the demand for hospitality staff is now so strong, according to the trade body UKHospitality, in February 2022 there were an estimated 394,000 vacancies in pubs, bars and restaurants), it's inevitable service may be a little slow when the restaurant is full. I sincerely hope The Cinammon Tree doesn't suffer experiences I've observed in other establishments, namely people, who deliberately complain about every minor detail, then expect a huge discount or, worse still, walk out without paying at all. Shame on you! And what's the problem with waiting a reasonable time anyway? Surely, it should be an enjoyable evening out. Time to chat and laugh about ourselves and the state of the world, despite the parlous situation affecting so many of us. February can be a quiet month. Catering is an art form. I know from experience trying to predict customer numbers and budgeting for the correct amount of food is far from easy. We had a very pleasant day out in Sidmouth yesterday. It was relatively quiet, but hopefully with the school holidays starting, business everywhere will pick up. Clearly, Kazi Ahmed and his team are consummate professionals. There was a wide range on the menu to suit all palates and a good selection of beverages. The food was delicious and hot. Ample portions. Compliments to the chef! Served with efficient politeness, without being sycophantic. Spotlessly clean everywhere, including the powder-my-nose facilities! No noisy musak that makes it impossible to be heard. We had no difficulty parking. There's a take away and home delivery service too. Excellent value. I recommend The Cinammon Tree most highly and wish the gentleman every success.

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Ian Bailey-Scudamore . 2023-02-11

MORE AT Google

Great service, really fast delivery and the food was gorgeous. We had the King Prawn Purri as starters, which was the star of the meal. I had the Chicken Shamwala as a main and my husband had the Lamb Bhuna. The lamb was really tender and so was the chicken. Very flavoursome food all round. The rice and the Keema Naan was also great. Thank you for a lovely meal.

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Rita Rodrigues . 2022-12-20

MORE AT Google

The owner is condescending, horrible to his staff and pompous. We've been coming for years but I can't stand him anymore. Food is OK, curries are tasty, the naan is fine, though little cheese on the cheese naan. He made a point of telling us he was sending someone to the supermarket to get ice cream when we chose dessert instead of coffee from the set menu.... Our waiter was browbeaten and frankly looked scared stiff of the owner. All in all a terrible experience.

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Rebecca Templer (Rebecca) . 2022-12-11

MORE AT Google

After being warned not to bother eating here by two different locals we did anyway as the wife wanted a curry First impressions were not good, 70's seating, 80's decor with a menu from the same era. Not the worst Indian food we have ever...

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richardtV3144ME . 2022-10-25

MORE AT TripAdvisor

After being warned not to bother eating here by two different locals we did anyway as the wife wanted a curry First impressions were not good, 70's seating, 80's decor with a menu from the same era. Not the worst Indian food we have ever experienced but very far from the best being over priced with staff who weren't very polite either. Save your money and get a microwave meal from Tesco, it will be better.

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Richard Taylor . 2022-10-25

MORE AT Google

Lovely meal we went In early so was nice and quiet food was lovely couldn't fault anything . Would highly recommend. It was starting to fill up when we left . Will definitely pop back next time we are down in sidmouth

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Mandy B . 2022-10-23

MORE AT TripAdvisor

Went too the Cinnamon tree, with the wife for our tea tonight,had read some of the reviews, about the place , and always like to find out for myself, i dont know what people want, the service was good and friendly,the food was excellent, and competitive prices, it cost less than we thought, enjoyable evening we would recomend it. Thanks stoke on trent.

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Julian Foster . 2022-10-14

MORE AT Google

Where should I start! No welcome, cobwebs hanging from the ceiling and sticky placemat! Popadoms and pickles were a good start but I have never ever eaten mutter paneer presented in a sickly kurma sauce. Tarka Dahl had no taste at all. Very disappointing. So...

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Tanya M . 2022-10-11

MORE AT TripAdvisor

I took my elderly father and we received a very warm welcome. The Cinnamon Tree has a very friendly atmosphere and the staff were professional and attentive. The food was excellent and I highly recommend the Chicken Shorishawala! Cobra on tap 👍

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Nick R . 2022-09-20

MORE AT Google

A number of hospitality locations in the area have experienced difficulties in securing staff and this restaurant is no exception. Two meals during our two week stay in Sidmouth the first being for four adults the three children under 8yrs and our friends loved it....

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JBG1 . 2022-09-05

MORE AT TripAdvisor

Very tasty food but the front of house welcome was less warm than I might have liked. Admittedly they were very busy due to Sidmouth Folk week, so they were stressed. They struggled a bit with getting it all together - forgetting to bring out...

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Daniel H . 2022-08-14

MORE AT TripAdvisor

9 of us visited this restaurant this evening. Our meal was very well prepared and absolutely delicious. I would definitely recommend

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pat h . 2022-08-05

MORE AT TripAdvisor

The service was excellent they are really busy and it was early. had a takeaway the lamb biryani with extra green chilli was absolutely delicious the lamb very tender. You just have to be patient with them as they are under staff when we went.

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Khalis Miah . 2022-08-03

MORE AT Google

Really delicious Indian meal , tasty starters Bhaji / prawns great curries - both chicken and veggie best Naan bread I can remember. Good service, good value for money. Will definitely go there again .

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Coastal658086 . 2022-07-31

MORE AT TripAdvisor

Had a really lovely meal.food was flavoursome.service was ok . Downside as to why I never gave a 5 star .no alcohol. You have to bring your own

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Discover822623 . 2022-07-06

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Having read previous mixed reviews on Tripadvisor my wife and I were hesitant about dining at The Cinnamon Tree. It was a Monday evening in Sidmouth and almost all restaurants were closed in July. Only one waiter on duty who worked hard serving 20 customers.He...

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tescopablo . 2022-07-06

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My wife and I visited early evening a few days ago. We were warmly greeted by the manager who appeared to remember us from previous visits. The service was prompt and attentive. Our starters and main courses were generous and very tasty. We enjoyed our...

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TrevorD845 . 2022-06-23

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We always get our curries from here.it is always hot and really tasty.We also find one of the staff very entertaining..hes like the basil fawlty of sidmouth!i would highly recommend this place.

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allybbbbb . 2022-06-19

MORE AT TripAdvisor

Went here on the 26/5/22 about 5.45 p m. One couple sitting in the alcove by the window otherwise the place was empty. Youngish staff member behind the front counter. On his mobile, I asked for a table for one and he beckoned to a...

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Stephen R . 2022-06-07

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I was surprised at the rating for this restaurant so felt I should share our experience. We were on holiday in Sidmouth for a week (five of us) and treated ourselves to a takeaway. The food was delicious. The curries were spicy (as we requested)....

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KDOR383a . 2022-05-28

MORE AT TripAdvisor

Very tasty food recommend a visit Good quality chicken dishes

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Sara Willis . 2022-05-23

MORE AT Google

Food average, staff miserable and unfriendly

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Julie Harris . 2022-05-03

MORE AT Google

Great staff delicious food and lovely place 👍

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Krisztina Pataki . 2022-05-03

MORE AT Google

How on earth can staff in a restaurant be so rude? They ignored us as we arrived, pushed the food at drink at us, no eye contact, no idea of customer service at all. On leaving the member of staff was far too busy putting the £100 in his wallet to even thank us or say goodbye. I can honestly say, I have never met such rude people in my life. Shocking is not the word.

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Barbara Bull . 2022-04-09

MORE AT Google

We really enjoyed the food. Good sauces, nice vegetable side dishes, great nan. Nice to find a decent curry.

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Chris Green . 2022-03-29

MORE AT Google

Really poor service and attitude, go elsewhere.

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Kimberly Logan . 2022-02-05

MORE AT Google

My partner & I had the misfortune to visit this Restaurant for the 1st time (and last!!) a week ago - We had not booked but drove to Sidmouth early to find a nice place to have a meal before the film and the cinema was just a few doors down. There was only a couple of people sitting inside and we were given a table near the side of the front desk near window.I will not go into all the details, as it was so ridiculous but it was literally like an episode of 'Fawlty Towers' except it was not funny!! We had come out for a pleasant meal - There were 3 staff members we ever saw - one was an older man clearly the owner and a waiter gave us the table to sit out. We were not greeted with a smile and told to sit at small table for 2 near front desk near window and door. From the start this man (owner) was chastising the lady waitress and after the waiter very loudly and rudely and we could hear what he was saying - it felt awkward and embarrassing!! People started coming in and it gradually got busier - the tables were VERY close we thought, 1 metre or less and there seemed no or little Covid awareness ...the waiter came and we could not really understand what he was saying to us as it did not sound English. Anyway he took our order but I could not get any explanation of a dish as it was virtually impossible to understand his replies. We seemed to be waiting ages just for 2 main dishes (no starters) and it was getting concerning as the film was starting at 7.45 so we had wanted enough time not to rush yet this seemed overly long considering we arrived early and it was quite empty. Suddenly a trolley with food on (not covered with lids) was placed to my side BUT the waiter dashed to the gront desk and started pouring drinks for other clients, and being told off loudly by the owner all the time!! The telephone by now was constantly ringing - and I mean constantly!! it was quite loud and the couple next to us said it was awful and VERY irritating when you are out for a nice meal and conversation. The lady asked the waitress nicely if she could please turn it down - she quite rudely replied saying no she could not as they had orders coming in. All the time these 3 people were running around like headless chickens - the only way to describe the complete disorganisation!! no one seemed to know what the other was doing, forgetting drinks and people waiting for their food. By now with the trolley STILL next to me my partner stood up and said he had had enough of waiting for his food when it was sitting there so got up and served us our meals - I had just put my fork into mine when the waiter arrived out of the blue and said very rudely it was not ours! then literally took it off our table and plonked it on our close neighbour's table!! By then food was luke warm and the couple complained and said the food was cold and could it be heated - they too had been waiting of course as long as us!! Our food eventually turned up 5 minutes later but was fairly bland, my plate seemed to be piled high with rice and a small dish with the meat and sauce ..! My partner's looked like salmon-pink sauce - he said it was ok but was a bit strange! By this time the restaurant was full (there had seemed to be very little open in Sidmouth this evening as we had walked around!) band there were about 8 to 10 people constantly queuing up outside with the door open constantly with people jamming the lobby holding door open ...the phone was ringing loudly constantly and the woman or the waiter were picking it up all the time and writing down ignoring people who were awaiting a table! It was clear they were running a busy take-away on top of an almost full restaurant!! Again we as well as the couple next to us asked them please could they turn off the phone - they were clearly not managing any of it anyway ..the lady rudely chirped back to the couple No she could not! she was not allowed to and if she did they could not do bill payments as it was on the same line!! We all could not believe it!! I visited the ladies' before leaving and when I flushed the water came to the top of the bowl!! just yet another thing!! - there was no sign to say it was not working!!We asked for our bill and were told no they could not do that at the moment as they were too busy - my partner said we need to pay as our film is starting!! He told the Manager it had been an appaling experience all round and the man said Go Go!!! and the waitress rudely said for all to hear we are short-staffed !! We saw the couple next to us in the cinema when getting our seats and they asked for a discount on their bill they said as it was dismal! They had been there once before but said, like us they will never go back again!! We also heard a man who was waiting ages, probably 40 mins for a take away say he had been going there 15 years and would not be returning!! This Restaurant has clearly no idea of customer care, front of house, and need to have a course in it ASAP! Even if they are short-staffed, like many other business do not take it out and insult your customers - and I recommend you either run a Take-Away OR a Restaurant as, as present you are not able to deal with both and was a most unpleasant experience listening to all the rudeness to staff constantly and little regard to their clientele.It lets down Sidmouth and is a sad example to give both locals and people on holiday. This is our true experience and is not exagerrated and you will see other reviews similar to this one.

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C5387CCjuliec . 2021-11-02

MORE AT TripAdvisor

Had a range of meat and vegetable dishes. All tasted fresh and well and differently spiced, unlike some Indian restaurants we have had the misfortune to eat at. The portions were excellent. The service was good. The food was tasty and satisfying with no ill after-effects.

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Relax276677 . 2021-10-13

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Whilst on holiday we wanted a curry. The other Indian restaurant in Sidmouth looked like a transport cafe so we chose to go inside The Cinnamon TreeDecor needs revamping, plastic gaffer tape on seats and half the dado rail glued on at an angle.Food and drink was OK but not the best I’ve had.The real issue was customer service..it wasn’t great. The older gentleman initially at the desk was pleasant but the younger guy serving us never smiled or spoke. He spent most of the time with his back to us looking out onto the high street window. We weren’t asked once if everything was OK.My friend was very disappointed that there was no mints given at the end haha!

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kipndi . 2021-10-12

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Came out of the cinema and walked straight in and was shown to a table straight away. The manager disappeared into the kitchen, leaving 1 waiter to deal with a half full restaurant. 2 other couples came in and were seated. The waiter took 3 telephone orders and then served the other 2 tables that came after us to drinks and poppadums. I cant comment if the food was any good, we walked out !!

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David Mattey . 2021-10-09

MORE AT Google

Called in this place last night 1st Oct 2021 before nipping next door to the cinema to watch Bond film … could not fault the food or service only problem we had was not being able to finish the ample portions … our last day of our holiday otherwise we would have asked for a doggy bag .Definitely recommend and was well worth the drive from Chard

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Mikka1929 . 2021-10-01

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Great spicy indian food.Good customer Service .will be definitely come back again.Many thanks Ahmed you are doing good job for our local community.go ahed cinnamon tree...

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Circumcision . 2021-09-29

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While the food was good the staff were miserable and I'm pretty sure I was overcharged (no itemized bill, waiter just totalled it up so maybe maths isn't his strength) Didn't go back, disappointed.

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Peter Kemp . 2021-09-27

MORE AT Google

Originally from Birmingham, the home of the Balti. I was missing spicy food whilst staying in Sidmouth. Driving past the Cinnamon Tree my partner got us a menu. The plan was to get an order for delivery as the restaurant was fully booked. My partner did say the man was abrupt when he was collecting the menu. I called to place the order, whilst taking my order the man was intermittently shouting at staff in Bangladeshi, I should know because I speak the language. I explained I was staying at a local hotel and asked how would I know if the food was delivered, I was told the driver would call me and he took my number. When I asked how long it would be the man sighed and said 45 minutes. He then said madam I am very busy and put the phone down. So not taking the risk and ordering from elsewhere in case this food turned up and giving The Cinnamon Tree the benefit of the doubt I waited 40 minutes and called them. I was then told the driver is on his way and the phone was put down on me. Needless to say the food never was delivered. All I can say, because the competion for dining out and deliveries is limited in Sidmouth, due to the increase in holidaymakers staycationing, The Cinnamon Tree think they are able to treat customers this way. I can't understand why they could not have simply said that they were to busy to fulfill an order. Instead they left us waiting and no food.

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Na . 2021-09-18

MORE AT Google

Absoloute waste of time! One waitor who doesn’t care about whats going on in the room and the other just constantly on the phone not paying any attention to anything took 20+ mins to get attention on drinks we had ordered, following on from this it took a further 20 mins waiting around for someone to take our food order which never happened as he got distracted with something else! Ended up walking out of the resturant STILL unoticed! Very rude wouldn’t even give a star terrible service!

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Jamie Ward . 2021-09-18

MORE AT Google

Had a wonderful Indian meal at the Cinnamon Tree Sidmouth. Arrived without booking and they were able to accommodate a group of 7. Service was excellent and food was delicious.

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sarah1693 . 2021-08-30

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The food itself was slightly above average, and under any other circumstances we felt we may have returned again at a later date, but what we found disappointing was the miserable staff, who made us feel like we were inconveniencing them by ordering a curry. Just even basic customer service, such as a smile or acknowledgement of our order or requests would be nice.Also there were zero covid precautions, tables weren’t set out with social distancing in mind, and when the waiter finished clearing our table he leant right over and blew the candles out on the food heater just inches from our faces.Such a shame, as the meal itself wasn’t bad

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Fiona C . 2021-08-23

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We visited with another couple who live locally during a visit to Sidmouth. When we arrived the restaurant was very busy and there was only one waiter serving the whole restaurant. He was monosyllabic when taking orders , plates and cutlery were slammed down and he was exasperated when I asked for a clean plate for my starter as the one I was given was covered in food. The food was dissappointing, inauthentic, and clearly all prepared from the same reasonably ordinary base sauce. The drinks selection was very limited, with lots on the menu unavailable. One of our group was rammed with a serving trolley and when the tea light warmers were blown out we felt droplets of spit from the waiter on our hands, which given we are just out of the other side of the covid pandemic was horrifying!I would advise anyone hankering for a curry in Sidmouth to opt for somewhere/ something else.

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SILLYPANTSFLOWERPOT . 2021-08-21

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Had a really nice meal here during Sidmouth folk fest. Staff were friendly and helpful. Decent size portions, will definitely visit again.

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Neil Mason . 2021-08-16

MORE AT Google

Underwhelming, did not live up to expectations

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Musa . 2021-08-14

MORE AT Google

We enjoyed a lovely meal here. The restaurant is welcoming and felt safe covid wise. My chicken balti with cauliflower which I'd asked to be added was so tasty and we were all happy with our choices. Highly reommended

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T9060IEkarenw . 2021-08-14

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Had takeaways from both indians in Sidmouth this week, although the food was ready to collect here quicker than the other one, the quality and taste of the food here and portions sizes were nowhere near as good

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178aminas . 2021-08-14

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Ate here one evening whilst on a break in Sidmouth-booked in advance-food was excellent but they appeared to be short of serving staff-we were advised a staff member had let them down that evening but the service was still very good and we thoroughly enjoyed our meal

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Jackie Hartnell . 2021-08-13

MORE AT Google

Both waiter and waitress were polite, friendly and professional. The food was nice too will definitely be coming back again.

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chantellet390 . 2021-08-10

MORE AT TripAdvisor

Good range of interesting dishes but service from owner and nephew left a lot to be desired! Rude and abrupt came into it but we brushed it off as had been told was best curry house in area. Female waitress was very good and her professional and friendly manner made up for the other two. The nephew went immediately to clear our table as we left but clearly saw no tip and left the table uncleared. Won’t rush back

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Sue W . 2021-08-07

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First the good points - delicious food with a wide variety to choose from on the menu & some unusual dishes too. The not so good stuff - 1: the waiter pressed his hand into our naan bread when serving it and we saw him do the same to the table next to us. Not a great idea in a pandemic! 2: we were over charged by nearly £10 on drinks which we sucked up & paid instead of leaving a tip.

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Catdevon1 . 2021-08-03

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Had a wonderful meal at this restaurant this evening. The staff were very friendly and polite. During our meal a couple were seated near us to which it became very clear they were not pleased about. There were many tables in the restaurant that were empty at the time, but were booked. The couple did expressed there frustration at the owner and his staff in a unfair way but I would like to say that the staff handled this confrontation in a very professional manner and tried to accommodate everyone in the fairest way possible.

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Laura Owen . 2021-07-27

MORE AT Google

Very poor customer service, arrived early, 5.45pm and only 1 other family there so although the restaurant was almost empty, my husband and I were told to sit right next to the other people, we may as well have been part of them. I did say that we would like another table for some privacy and he said no! We should have just left then as we felt really uncomfortable throughout our meal and couldn’t wait to leave. Needless to say no one else came in and all the other tables remained available, shocking treatment

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Heather J . 2021-07-27

MORE AT Google

nice selection of dishes and large portions. Papadums were lovely and fresh. Staff friendly and efficient service

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gaz8867 . 2021-07-21

MORE AT TripAdvisor

Visited Sidmouth for two weeks in June this year and actually had three meals as the food is so excellent. We just simply love it and so do our friends who often dine with us when they visit their holiday home too.

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JBG1 . 2021-07-17

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