The Church Mouse in County Durham - Phone Number, Reservations, Reviews

I cannot fault the service at all. The head waiter or restaurant manager, was bang on. It was a good job that he was well versed in customer service, because if it had been a clueless teen or someone with a chipped shoulder attitude, then I'd have probably have lost the plot ! He was professional, maintained eye contact and knew his job, precisely. Yes ! I did have a problem, a heat problem. My chicken pie had been nuked ! It came to me at (I'm guessing), 180c. It took a lot of stiring and steam extraction for 6-7 minutes, before I could reintroduce it to my already 3rd degree burns pallet. The only other negative ingredient worth highlighting, was the universally hated 1980's 'puff pastry'. For heavens sake, get rid of it. The positives for me, were the customer service, cleanliness and front of house staff. Marked down to 3/5 for the above mentioned reasons.

Absolutely thrilled to find this lovely pub/restaurant again after visiting it in 2021. Thankyou to Jake Adam’s and staff for a wonderful Sunday roast dinner. Very professional service, lovely food in great surroundings. To add to this there was a singer performing lots of songs we knew. A great place to go…. We’ll be back Many thanks Viv and Craig

Always lovely food and nice staff who manage to exhibit just the right amount of attentiveness for your needs. Abby who served us this evening was great. Cosy atmosphere.

Lunch today with friends. Poor experience, very poor service, surly staff…. Our mistake in that we thought we had ordered the 2 course for £14.95 deal…. Even asked for clarification but when bill came only then told it’s not for Fridays! We could have been told this when we asked before ordering surely? Very average food… and the hot drink with mini pudding was the smallest portion we had ever seen. We won’t return