Based on 7 opinions finded in 2 websites
Based on 7 opinions finded in 2 websites
Nº 1140 in 1489 in County Durham
Nº 208 of 254 British in County Durham
Opinions
Went for Sunday lunch today and although my wife meal ( lamb rump was good) I had the two of meat of which all meats were dry and the roast potatoes were actually roasted and slightly crunchy in the middle so had to leave them. The child options to change extra for desserts is abit much these days. If charging 20 pounds a Sunday lunch you need to ensure all elements are actually cooked and not serving fake yorkshire puddings!
Jonny S . 2024-09-22
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We had a very enjoyable meal. The food was tasty and reasonably priced and there were good choices for vegetarians. Staff were very friendly and helpful. However, the really outstanding thing about our visit was the awareness of food allergies and concern to ensure an enjoyable and safe visit for the nut allergy sufferer in our family. Not only was there a full list of ingredients and allergens for all dishes, they even provided specially washed cutlery, and each dish came with a green flag to indicate that it was safe. This is far and away the best experience we've ever had regarding allergies - if only all restaurants were as aware, and concerned that all their guests' needs were provided for. Thank you and well done!
Kate . 2024-08-17
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A Fabulous meal as 2 couples dinner together. Lasagne wss tasty, hot and great portion size. Ciabatta and salad was delicious with the dressing. Gammon, egg and chips were spot on. Highly recommended.
Avril B . 2024-08-09
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I cannot fault the service at all. The head waiter or restaurant manager, was bang on. It was a good job that he was well versed in customer service, because if it had been a clueless teen or someone with a chipped shoulder attitude, then I'd have probably have lost the plot ! He was professional, maintained eye contact and knew his job, precisely. Yes ! I did have a problem, a heat problem. My chicken pie had been nuked ! It came to me at (I'm guessing), 180c. It took a lot of stiring and steam extraction for 6-7 minutes, before I could reintroduce it to my already 3rd degree burns pallet. The only other negative ingredient worth highlighting, was the universally hated 1980's 'puff pastry'. For heavens sake, get rid of it. The positives for me, were the customer service, cleanliness and front of house staff. Marked down to 3/5 for the above mentioned reasons.
Richy . 2024-03-08
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Absolutely thrilled to find this lovely pub/restaurant again after visiting it in 2021. Thankyou to Jake Adam’s and staff for a wonderful Sunday roast dinner. Very professional service, lovely food in great surroundings. To add to this there was a singer performing lots of songs we knew. A great place to go…. We’ll be back Many thanks Viv and Craig
Vimto1954 . 2023-05-07
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Always lovely food and nice staff who manage to exhibit just the right amount of attentiveness for your needs. Abby who served us this evening was great. Cosy atmosphere.
Helen E . 2023-02-11
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Lunch today with friends. Poor experience, very poor service, surly staff…. Our mistake in that we thought we had ordered the 2 course for £14.95 deal…. Even asked for clarification but when bill came only then told it’s not for Fridays! We could have been told this when we asked before ordering surely? Very average food… and the hot drink with mini pudding was the smallest portion we had ever seen. We won’t return
Louise C . 2023-01-20
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630 Opinions
Sent my passport to Durham for renewal 2 weeks ago, no communications from anyone at this office of its arrival even though it was sent via special delivery, I was told that apparently it closed down about 5 days ago due to 'storm damage' but the building doesn't look like there is any storm damage, they don't even know where my application is, they haven't even scanned it on their computers, customer service don't even know if the office is open, Useless, what is the point of customer services if they cannot track applications and they cannot give any updates, or help you to locate your application?
3561 Opinions
We stayed here in our Motorhome in the car park for a night and booked a table in the restaurant. The car park was quiet and had a great view. The restaurant was beautiful inside and out and the food was really great and staff were friendly and welcoming.
1054 Opinions
Food was good, only a small issue with service, we asked for a half pint of lemonade and a pint of coke with no ice, we got 2 full pints with ice.
231 Opinions
Bacon ( undercooked very fatty) mushrooms (watery awful) Bun. Always have dinner here ( beautiful). My partner had a full breakfast he said it was so greasy. ( Definitely looked disgusting) Very disappointed. Sorry for bad review. I'm always honest. Staff extremely nice. Price ok. Restaurant clean Thank you Lisa ward.